Shop assistant volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Role Purpose:
To assist our charity shop team(s) in raising the essential funds which allow us to continue supporting local children and their families.
Tasks & activities
Supporting with the day-to-day running of our charity shop, in which some of the activities may include:
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Handling, processing and attractively displaying donations,
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Providing excellent customer service and serving members of the public on the till,
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Being an advocate for Forget Met Not by promoting the work we do and the importance of raising funds.
Personal qualities & experience
You will need to have an interest in retail and customer service. Previous experience of working in retail is useful, but not essential as full training will be provided.
For this role you will need to be:
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Friendly and enthusiastic
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Honest, reliable and have a willingness to learn
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Self-aware as well as able to reflect on your own experiences and feelings
Benefits
In return as one of our volunteers you will have the opportunity to:
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Be part of a friendly team and meet new people to boost your mental health and increase social skills
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Receive a full induction with continued support to further grow your skills and confidence
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Build on personal development and, if ready, have the option to undertake our Level 2 training
About The Role
At Washington you will be involved first hand are in assisting the collection team in maintaining and developing exhibits within the site at Washington to enhance the visitor experience.
This involves helping the Collection team to care for our large collection of rare and endangered species of waterfowl from around the world as well as wetland mammals.
Conducting public talks with our otters and Flamingos is also an important part of the role. Helping the team to inspire our visitors by the work we do and also showing them how they can get involved.
Why volunteer with us? We have one of the largest waterfowl collections in the North East, with over 40 species, 15 of which are of Conservation Concern, including the current flock of 56 breeding Chilean Flamingos and a pair of Asian Short-clawed Otters. Previous volunteers have gone on to work in animal conservation work around the world.
We are currently looking for volunteers that can help us on Tuesdays, Thursdays, Saturdays or Sundays. We ask that you can commit a minimum of 6 months to get the most from your role. You must be over 18 to apply for this role.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
If you are interested in volunteering for WWT but don't wish to apply online, please email us or leave a message with your name and number. Please visit our webpage for more inforamtion and our contact details.
About You
- Some practical experience in animal care would be desirable
- Able to follow instructions and safely complete activities alone or as part of a team
- Good people skills
- Public speaking skills desirable
- Physical fitness and the ability to lift heavy loads
- Ability to work outdoors in all weather
- Driving licence is desirable
- Passion
- You need to be over 18 years old for this role.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you'll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
We look forward to hearing from you!
Restore Wetlands and Unlock their Power





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer servise
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have the opportunity for volunteers who have a passion for retail and animals to join the team at our brand new charity shop on George Street in the city centre. This is an exciting time for us and we are looking forward to growing a friendly team in this new retail hub for the charity. There are plenty of roles available to suit your interests and availability.
The George Street shop is our retail hub as it is also home to our E-Commerce operation. The friendly team working at George Street are happy for potential volunteers to explore the areas that are of interest to them, so if you love researching books or obscure bands, possibly discovering that a donation could raise hundreds for us by being sold online, then perhaps you'd enjoy working within our E-Commerce team!
We are seeking more volunteers to join our bustling George Street team on Tuesdays, Fridays and Saturday afternoons and would love to hear from people who are happy to serve customers on the till.
About the Role
Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home. Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with.
Your activities could include:
- Assisting and serving customers on the till
- Providing excellent customer service on the shop floor
- Creating attractive displays and assisting with the visual merchandising of the shop
- Receiving donations from the public and promoting our Gift Aid scheme
- Assisting with the processing of donated stock, including sorting, steaming and hanging of items
- Other daily tasks including cleaning, tidying, dusting and hoovering
About You
You will be a motivated and enthusiastic individual with a love for animals. Good communication and customer care skills are key to a successful charity shop so the ability to work as part of a team and with the general public is desirable. There is a manual handling element to the role so this should be considered on application. The hours are flexible although we ask for a regular commitment of a few hours each week.
Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes.
Through advice and support in the community, to rescue, rehabilitation and rehoming at our centre, we positively transform the lives of pets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Calling all animal lovers! We're looking for passionate volunteers to join Team Teckels at our charity shop in Stroud.
Teckels rescue, rehabilitate and rehome hundreds of vulnerable cats and dogs every year. Your support in our charity shop will make a massive impact on their lives.
We have customer facing and non-customer facing roles available. Shifts will be planned according to your availability and the shop opening hours of Tuesdays to Saturdays 9am to 5pm. Ideally, this will be a morning 9am to 1pm or evening 1pm to 5pm shift once a week.
We welcome volunteers whenever the shop is open, but we are especially looking for help on the shop floor on a Saturday morning or afternoon, and with sorting donations on a Friday and Saturday.c
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join FARA, a charity with over 30 years of experience and 40 charity shops across London. Our Chiswick Kids store is looking for a dedicated Retail Volunteer to assist us a minimum of 4 hours per week. By volunteering with us, you'll not only support our charitable work but also contribute to creating a positive experience for our community of customers. You'll also play a key role in ensuring that items FARA cannot sell are responsibly redirected, helping us further our commitment to a sustainable economy.
The Role:
As a volunteer, your responsibilities will include (but are not limited to):
- Tagging clothes
- Pricing books
- Assisting with the placement of merchandise on shelves
- Creating engaging displays
- Greeting and assisting customers
The Volunteer:
We’re looking for someone who:
- Has a genuine passion for volunteering
- Is friendly, approachable, and enthusiastic
- Ideally connected with the local area
- Has a minimum of 4 hours per week to volunteer with us
What’s in it for You?
At FARA, our shops are run by welcoming, collaborative teams where everyone works together. You'll gain valuable experience, working alongside supportive colleagues who help each other develop, challenge, and celebrate each other's contributions. Full training will be provided, and we offer a positive and safe environment where you can learn and enhance your skills.
Your Time:
Our shop operates from 09:30 to 17:30, and we're looking for someone who can volunteer for a minimum of 4 hours per week. We are happy to accommodate flexible hours to fit your schedule.
If this sounds like the role for you, please click the "Apply" button.
FARA is committed to creating an inclusive environment. If you need any reasonable adjustments during the application process, please don't hesitate to let us know.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join FARA, a charity with over 30 years of experience and 40 charity shops across London. Our New Kings Road store is looking for a dedicated Retail Volunteer to assist us on a Thursday. By volunteering with us, you'll not only support our charitable work but also contribute to creating a positive experience for our community of customers. You'll also play a key role in ensuring that items FARA cannot sell are responsibly redirected, helping us further our commitment to a sustainable economy.
The Role:
As a volunteer, your responsibilities will include (but are not limited to):
- Assisting customers behind the till
- Assisting with the placement of merchandise on shelves
- Creating engaging displays
- Greeting and assisting customers
The Volunteer:
We’re looking for someone who:
- Has a genuine passion for volunteering
- Is friendly, approachable, and enthusiastic
- Ideally connected with the local area
What’s in it for You?
At FARA, our shops are run by welcoming, collaborative teams where everyone works together. You'll gain valuable experience, working alongside supportive colleagues who help each other develop, challenge, and celebrate each other's contributions. Full training will be provided, and we offer a positive and safe environment where you can learn and enhance your skills.
Your Time:
Our shop operates from 10:00 to 18:00, and we're looking for someone who can volunteer for a minimum of 4 hours on a Thursday. We are happy to accommodate flexible hours to fit your schedule.
If this sounds like the role for you, please click the "Apply" button.
FARA is committed to creating an inclusive environment. If you need any reasonable adjustments during the application process, please don't hesitate to let us know.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join FARA, a charity with over 30 years of experience and 40 charity shops across London. Our New Kings Road store is looking for a dedicated Retail Volunteer to assist us on a Thursday. By volunteering with us, you'll not only support our charitable work but also contribute to creating a positive experience for our community of customers. You'll also play a key role in ensuring that items FARA cannot sell are responsibly redirected, helping us further our commitment to a sustainable economy.
The Role:
As a volunteer, your responsibilities will include (but are not limited to):
- Assisting customers behind the till
- Assisting with the placement of merchandise on shelves
- Creating engaging displays
- Greeting and assisting customers
The Volunteer:
We’re looking for someone who:
- Has a genuine passion for volunteering
- Is friendly, approachable, and enthusiastic
- Ideally connected with the local area
What’s in it for You?
At FARA, our shops are run by welcoming, collaborative teams where everyone works together. You'll gain valuable experience, working alongside supportive colleagues who help each other develop, challenge, and celebrate each other's contributions. Full training will be provided, and we offer a positive and safe environment where you can learn and enhance your skills.
Your Time:
Our shop operates from 10:00 to 18:00, and we're looking for someone who can volunteer for a minimum of 4 hours on a Thursday. We are happy to accommodate flexible hours to fit your schedule.
If this sounds like the role for you, please click the "Apply" button.
FARA is committed to creating an inclusive environment. If you need any reasonable adjustments during the application process, please don't hesitate to let us know.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and join our friendly team and boost your customer service and retail skills!
We are looking for volunteers who enjoy being part of a team and who are willing to serve customers in a helpful and polite way.
We have lots of opportunities at flexible times, including speaking to customers and operating the till on the shop floor, tagging clothes and steaming in the back room and much more.
No experience is necessary as full training is provided.
Apply here or give us a ring at our Southwater shop for more information and ask for Charlie.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
45 Bakers Lane, Three Spires Shopping Centre, Lichfield, Staffordshire, WS13 6NG, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Penarth Shop:
Our Penarth shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
Lisa and her team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.
Considerations:
Age requirement: 16+
Location: 1a Stanwell Road, Penarth CF64 2AB
Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.



Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Carmarthen Shop:
Our Carmarthen shop is located in a busy walkthrough shopping mall on the edge of Carmarthen town. The shop is well supported with donations and is historically our top performing Lottery shop.
The shop team are always on the lookout for new ways to generate income, including taking part in shopping centre and community events.
Considerations:
Age requirement: 16+
Location: Merlin's Walk, Carmarthen, SA31 3BN
Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy meeting new people?
We are looking for a friendly volunteer who would like to socialise and build a friendship with a lady we support in Warrington!
“Hi! I live in Warrington, and I am supported by Dimensions. I enjoy going for walks, trips out for coffee, aqua aerobics and much more. I would love a buddy to spend time with!”
If you would like to make a difference and make a great friend along the way, we would love to hear from you!
Activities will include:
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Sharing your time and enjoying fun trips out.
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Enjoying your buddy’s favourite activities
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Providing company, friendship and fun
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Encouraging your buddy to meet others in her activity groups and helping her to build friendships
We are looking for volunteers who are:
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Friendly, chatty and a good listener
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Happy to be out and about
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Comfortable chatting with people with learning disabilities and autism.
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Reliable/dependable and willing to commit to volunteer regularly (exact times/days can be discussed)
A DBS check and two-character references will be required for this role.
What you’ll gain from being a Dimensions volunteer:
Dimensions provides support for around 3,500 people with learning disabilities and autism across the UK.
Our volunteers play a vital role in our work and in return, we support them with:
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Access to free online training (with access to 800 plus courses)
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Free membership to an online shopping discount scheme
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Comprehensive support from professional, friendly and trained Dimensions staff
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Reasonable expenses may be reimbursed at manager’s discretion
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An opportunity to gain real experience in the social care sector
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA South London Branch
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. We need volunteers who have expertise in Retail, Partnerships Corporate Fundraising, and Grants to help us maximise the revenue generated from our operations. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.
Overview of the Branch Trustee
We are looking for an enthusiastic and passionate person, with a background in retail, partnerships, corporate fundraising, and grants, who could devote their time to volunteer as a trustee for our Branch.
Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.
As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering. Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA South London Branch
The South London Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
Primary responsibilities of the Branch Trustee
- Assist the Branch Manager in maximising the profitability of the Branch’s three charity shops.
- Work with the Branch Manager to explore any potential for expanding the retail operation by researching the potential for further charity shops.
- Support the Branch Manager in establishing the Branch’s e-commerce operation via online sales platforms such as eBay.
- Work with other trustees, the Branch health and safety provider and the Branch Manager to ensure the charity shops meet health and safety standards.
- Explore other ways to generate income for the Branch and work closely with the Branch Manager to put these ideas into action.
- Organising and managing fundraising events, such as corporate challenges, sponsorship opportunities, and employee engagement activities.
- Ensuring excellent supporter care and stewardship of corporate partners, acknowledging donations and providing regular updates on the impact of their contributions. This will also involve volunteer management for events and working with team members to ensure all volunteers have a positive experience with us.
- Attending networking events to build relationships and identify new corporate fundraising opportunities.
- Working alongside team members to raise awareness of the charity's work through various channels, including corporate communications, newsletters, and social media.
What we are looking for in a volunteer:
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.
Specifically, we are looking for individuals with expertise in:
- Retail operations
- Partnerships
- Corporate fundraising and grants
Preferably, applicants will have familiarity with our geographic area and both the ability and willingness to participate in local community projects and/or small branch fundraising events from time to time. However, we are open to applicants from all backgrounds that will add expertise to our Board team. You do not need previous governance experience – we will provide a full induction and training.
Personal skills and qualities:
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
- Effective communication skills and willingness to participate actively in discussion.
- A strong personal commitment to equity, diversity and inclusion.
- Enthusiasm for our vision and mission.
- Willingness to lead according to our values.
What difference will you make?
The RSPCA is broken up into regional branch areas. Each branch is responsible for all the local animal welfare.
Our trustees play a vital role in making sure that RSPCA South London achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable us to grow and thrive, helping us to assist as many animals in need as possible.
Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.
Your efforts will have a very real impact on the welfare of animals in our branch area.
How to find out more about being a Branch Trustee
For more information on becoming a Charity Trustee, and to ensure it is the right decision for you, we recommend visiting: charity-trustee-whats-involved.
There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA London South East Branch
This is an exciting opportunity to pass on your legal and GDPR compliance expertise whilst helping the RSPCA to; promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things.
Overview of the Branch Trustee – Legal and GDPR opportunity
We are looking for an enthusiastic and passionate person, with a legal background, who could devote their time to volunteer as a trustee at the London South East Branch and support us with GDPR compliance.
Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.
As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.
About the RSPCA
Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.
The RSPCA London South East Branch
The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.
Primary responsibilities of the Branch Trustee – Legal and GDPR
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Assist the Branch in ensuring that activities are GDPR compliant and reviewing and updating the Branch processing activities register.
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Support the Branch in developing and updating Branch policies, particularly the Branch privacy notice and internal data protection policy, to make sure they are compliant.
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Support the Branch when liaising with external specialist providers such as HR and health and safety specialists.
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Support with liaising with external specialists for advice on shop leases when necessary.
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To assist the Branch when developing new schemes, such as providing welfare assistance to those on low incomes, to ensure any new schemes are GDPR compliant.
Core Branch Trustee responsibilities
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Appreciate and support the aims and policies of the RSPCA.
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Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
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Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
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In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
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Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
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Be aware of the outcome of regional board meetings and support regional initiatives.
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Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
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In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.
What we are looking for in a volunteer:
We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.
Alongside legal and GDPR compliance experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.
You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.
No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.
What we can offer you as a volunteer Branch Trustee – Legal and GDPR
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We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
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Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
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The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
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The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
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A way to expand your professional and personal network through working with like-minded people.
Practical considerations
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Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
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Trustees are elected for a 12-month term each year.
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Reasonable expenses will be reimbursed.
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Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
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References will also be required.
How to find out more about being a Branch Trustee
For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.
There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.