An exciting opportunity to transform the visitor experience at Portsmouth Cathedral, building stronger relationships with our local partners.Equally important is the role of supporting our existing volunteers.

Come and join the team at an exciting time as we develop plans to increase our impact as a Cathedral, as a Christian worshipping community, civic space, artistic venue and visitor destination while improving our financial sustainabilty through commerical events and fundraising.  This position will play a crucial role in the flourishing of the Cathedral, both externally, as we enhance our visitor offer and sustain and build partnerships, and internally, as we support and expand our volunteer teams.

If you have talents and experience in managing volunteers and attracting and nurturing visitors, if you are a people person, are confident and innovative, we would be delighted to hear from you.

The role reports to the Canon Chancellor and Vice-Dean with matrix reporting line to the Head of Fundraising and Events.

36 month contract funded by the Cathedral Sustainability Fund.

Job purpose

• Development and delivery of a high-quality visitor experience to Portsmouth Cathedral, raising the profile of the Cathedral and generating increased income to support its mission.
• Management, support, recruitment, induction, and training of volunteers.

Portsmouth Cathedral is an Equal Opportunities Employer.

Portsmouth Cathedral  is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. This role will be subject to an enhanced DBS check. 

Full details available in the Application Pack

Kitchen Manager – Leading youth charity

About This Job

 The Army Cadet Charitable Trust UK (ACCT UK) is seeking a Kitchen Manager, working at the Cadet Training Centre at Camberley. The Kitchen Manager is directly responsible to the Quartermaster for the provision of catering support, kitchen hygiene and food safety for the personnel permanently residing at or as a Student attending courses and conferences in this Centre.

The Cadet Training Centre, Frimley Park is the National Training Centre for the Combined Cadet Force and the Army Cadet Force. The majority of instruction is carried out for students from these organisations attending week long residential courses. Courses normally assemble mid Sunday afternoon and disperse PM Fridays. There are in addition 10-12 weekend conferences scheduled throughout the year.

This position is a permanent full time post (40 hours per week) which will be based at the Cadet Training Centre, Frimley. The starting annual salary for this post is £25,750.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. We want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their Army Cadet experience. We want to develop the youth leadership and training abilities of adult volunteers in the Army Cadets. We help young people to access Army Cadet Force activities through fundraising, grant-making, developing new resources and direct support.

Working alongside our strategic partner, the British Army, we support young people to access cadet activity with the Army Cadets through a range of activities including grant making, resource development and direct support to the Army Cadets.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and challenge them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote learning and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary we offer all staff:

• Flexible working arrangements (you agree a working pattern with your line manager).
• Personal Accident Insurance, including loss of earnings cover and death benefit.
• 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
• A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
• 20 days annual leave plus Bank Holidays (pro-rata for part time staff).
• Additional privilege leave on set days each year, such as between Christmas and New Year (pro-rata for part time staff).
• An additional five days of volunteering leave (pro-rata for part time staff).
• Support for qualifications and personal development.
• Season ticket loan.
• A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job specification along with a CV Your completed application should be sent by Sunday 22nd November 2021.

Interviews will take place on the week commencing 29th November 2021 in person at the Cadet Training Centre.

Please note that as a charity dedicated to improving the lives of young people we require staff to undergo a Disclosure and Barring Service check and will follow up references. 

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

About the role
We are recruiting for a ‘Rolling Shop Supervisor’ to join our diverse and engaged team across our London shops. It’s a great opportunity to deliver positive social impact in the local community and contribute to funding Crisis' wider aims nationally.

As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service as well as being involved in stock selection, pricing and merchandising. You will also help manage the shop’s social media presence, especially our Instagram account.

This is a 40 hours per week contract, currently 9.30am – 6.30pm over five days but this may change to accommodate different store trading hours. This is a rolling supervisor role working across all stores in London; Camberwell, Peckham , Elephant & Castle, Croydon , Archway , Finsbury Park, Islington, Dalston and Hackney. Full flexibility and ability to travel within the London area is required.

About you
To be successful in this role you will have retail experience or experience of working within a busy public-facing environment. You will have experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities. 

You will have excellent interpersonal skills and an understanding of the issues faced by homeless people and socially excluded groups, as well as the ability to deal with challenging situations and individuals with a range of needs.

You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends, as you will be encouraged to take part in growing the shop’s social media reach.
You will also have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload. 

We believe diversity is a strength and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy  
- Mandatory pension scheme, with an employer contribution of 8.5%  
- 25 days’ annual leave which increases with service to 28 days  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Closing date: Monday 8th November 2021 (at 23:59)
Interviews will be held on the 15th and 16 November. 
Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website. 

Registered Charity Numbers: E&W1082947, SC040094

Job Title: Retail Donation and Shop Distribution Centre Manager

Responsible to: Assistant Head of Retail

Hours of work 35 hours over seven days

Place of work Martin House Retail Hub and in the Community

Overall purpose of the role

To effectively support the Retail Shops with the delivery of stock, supplies and storage through a team of Staff and volunteers.  To actively arrange and support stock collections from Donors and corporate supporters, maintain these relationships. Achieve annual targets as agreed with the Assistant Head of Retail.  Act as an Ambassador for Martin House Children’s Hospice within the local community.

Tasks and duties

• To take day to day responsibility for the running of the Retail Hub and Donation Station, meeting targets and actively working towards increasing sales across Retail.
• Maintain physical condition of the Donation Station and Stock Storage by planning and implementing new design layouts, inspecting equipment and making sure repairs are done, where necessary.
• To hold each member of the Martin House team in positive regard and to foster a culture of respect and consideration between all staff and volunteers.
• To support the Retail Leadership Team with the day to day responsibility for the running of the Martin House Shops, through maintaining strong stock levels and safe storage actively work towards increasing sales.
• To ensure that any goods collected comply with the Trading Standards Regulations.
• To manage the day to day responsibility for the running of the retail van operation, managing the volunteer drivers to complete daily deliveries to shops and collections from Donors.
• To be responsible for the Martin House donation station operating on a daily basis from the Retail Hub to ensure all stock is dealt with effectively and gift aid achieved.
• To transport all donated stock to our Donation Station from our regular sources, Martin House Shed and ensure its correct safe storage
• To ensure and be responsible for the goods movement between the Retail Hub and the Martin House shops. This includes both new and donated stock, as well as supplies such as stationery and photocopying, wrapping materials and Christmas cards.
• To actively recruit, support, train and manage volunteers providing supervision to ensure they work within their defined role and that there is sufficient cover throughout the week.
• To manage voluntary van drivers and drivers’ mates and ensure they are appropriately trained in any given task.
• To cover the adjoining Furniture showroom for holidays and busy times
• To take responsibility for ensuring health, safety and security of staff, volunteers and Retail Hub premises. 
• To inform Assistant Head of Retail of any complaints, accidents or untoward occurrences in the warehouse. 
• To be the keyholder of the Retail Hub and ensure security of the premises.
• To ensure daily vehicle checks are carried out by the van drivers.
• To ensure all drivers, staff and volunteers wear provided PPE i.e. safety shoes and fluorescent jacket whilst on duty.
• To report any information regarding driving accidents, incidents, offences or cautions from the team to the Assistant Head of Retail.
• To ensure all Martin House vehicles are kept clean and tidy.
• To be responsible for moving goods between the Donation Centre, Shops and Customer’s home through arranged deliveries, including new and donated stock.
• To work with the local community to ensure a continuous flow of good quality stock. To ensure a robust rotation and storage of stock in a safe manner. 
• To work alongside the eBay Team to ensure all High value or unusual Donations are seen to maximise the Retail Income.
• To actively promote the Martin House Gift Aid system to all supporters and customers and to train all volunteers to do the same.
• To support the Fundraising Department by promoting events and the lottery in the local community and train staff and volunteers to do the same.
• Any other duties as may be reasonably required.

Health & Safety

• To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
• To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services.
• To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To undertake core competencies for clinical skills and specific training and to remain updated.
• To work in conjunction with the education co-ordinators to develop your practice and care for the children.
• To work contracted hours including unsocial hours as required weekends evenings and nights.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them.  Because of this team members may be expected to accept a different or unusual task or role.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation.

Staff who support Martin House volunteers are expected to

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

The modern charity retail environment is challenging and professional – you will be the sort of person who is able to keep our charity shop in tip top condition, help create eye catching and innovative window displays, and ensure all clothing and other products are displayed well in order to achieve optimum sales.

We are looking for a self-motivated, creative individual who will be responsible for  handling sales at the till, encouraging, managing and sorting donations, maintaining standards and providing excellent customer experience.
 
As part of the retail team, you will have commercial awareness together with a focus on driving sales, understanding of high street retail fashion as well as experience of creating a pleasant and helpful environment for your customers, colleagues and volunteers. 

As a retail manager for Bath Cats & Dogs Home in our Oldfield Park, Bath Charity Shop you will need experience of Windows IT packages such as Word and Excel, and also have an understanding of social media. 

You will be keen to ensure that both our customers and donors receive first class care and attention, as well as help to promote Bath Cats & Dogs Home and the work that we do within the community. 

     The purpose of the job is to maximise the income, profile and brand of RSPCA Leicestershire Branch - Woodside Animal Centre,  to work with the Head of Income Generation, Branch Manager and other Fundraising team members and staff to successfully lead the retail sales team while maximizing sales and opportunities, and develop, implement and deliver dynamic and profitable merchandising, stock generation, distributing, pricing and display initiatives within the goals, KPI’s and the specified annual income and profit budget for the branch.

Although this role is part of the wider fundraising team, it is primarily focused on generating income and support for the branch through the retail outlets while supporting Woodside's other charitable activities across various communication channels.

We currently have an exciting opportunity for an inspiring individual to join our growing retail team as Retail Online Operations Manager. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £41,586.89 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Cats Protection is entering an exciting new era, having developed a 10-year strategy which aims to significantly increase the welfare of many more cats. Retail and trading will play a key role in growing income and introducing new audiences to Cats Protection. Cats Protection currently operates 100+ shops across the country and an online trading operation for new and donated goods. We have ambitious plans to significantly expand and further enhance our online retail proposition in the next 12-24 months. 

Responsibilities of our Retail Online Operations Manager:

As our Retail Online Operations Manager, you will combine the experience of designing and implementing a multi-channel e-commerce strategy with the ability to effectively manage multi-channel e-commerce operation in order to raise funds to support cats and kittens in our care. You will lead, develop and manage strategic business plans to grow our e-commerce income stream at scale and to maximise innovative opportunities; drive income whilst managing expenditure to meet contribution targets and integrate e-commerce across all income generation products and promote engagement across wider audiences.

What we’re looking for in our Retail Online Operations Manager:

• significant retail ecommerce experience with proven track of devising and delivering the execution of ambitious strategies
• ability to work independently to shape new and existing income streams to maximise innovative opportunities and return on investment
• a customer experience champion able to and confident in developing lasting customer relationships across the board
• ability to communicate effectively with employees written and verbal at all levels within the and outside of the organisation
• Excellent organisational skills and business acumen
• a selfmotivated individual with a flexible, positive and resilient attitude

What we can offer you:

• salary of up to £41,586.89 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more
   

Join us as our Retail Online Operations Manager and know you are helping to make a real difference to cats and kittens across the UK!
 

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date: 03 November 2021

Virtual interview date:  16 and 17 November 2021

ASSISTANT MANAGER, ELIZABETH HOUSE, NOTTINGHAM, PERMANENT, 37 HPW, FRWK12 £25,219 - £27,689

Elizabeth House provides high quality supported housing for 24 homeless people in the South Nottinghamshire area. Residents are accommodated in self-contained en-suite flats and are supported by staff to address their problems, develop their skills and confidence, and, ultimately, move out to independent accommodation in the community.

The main functions of this role will be;

• to assist the Service Manager in the management the Service so that it achieves and maintains satisfactory performance of Elizabeth house and associated services (Winter night shelter and Elizabeth House move on service). 

• to build and maintain effective working relationships with others. 

• to support the Service Manager in ensuring that contractual obligations are met.

• to comply with service and relevant Framework objectives, achieving target outcomes within given deadlines.

• to achieve success in the role, leading, motivating and working alongside others without knowingly exceeding the limits of authority for the role.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

We are seeking a dynamic and innovative Retail Area Manager to further develop and drive our retail operation forward.

We currently have 4 successful charity shops and are looking to grow our retail presence.

This is a fantastic opportunity for someone with management and retail expertise to join our team and help drive sales to support our care.

The successful candidate will be self-motivated, hands on, results driven with a proven track record in leading and developing a team.

This is a permanent, full time role paying up to £35,000 per annum, depending on experience. You will receive 25 days annual leave plus bank holidays increasing with length of service plus an employer contributory pension.

Retail Development Manager

An exciting opportunity has become available for an experienced Retail Development Manager to work for one of the UK’s top animal welfare charities based in Watford, who never stop caring for their animals and people, striving to give every pet the best chance of finding a new home.

As part of a strategic review, this is a newly created position, offering the successful candidate the opportunity to develop and implement new ways of working, ensuring the retail function moves forward, providing valuable income for the animals in their care.

Position: Retail Development Manager

Location: Flexible. Can be Watford H.O. based or remotely based within reasonable travelling distance of the centres (the role will require visits to other sites)

Salary:   £33,000-£38,000 per annum (dependent on experience) Plus £5,000 per annum Car Allowance

Hours: Full time 35 hours per week, Permanent

Benefits: 25 days annual leave (plus bank holidays), contributory pension scheme, access to free 24/7 support service including legal, financial, emotional and medical advice.

Closing Date: 23rd November 2021

About the role:

As Retail Development Manager you will be responsible for maximising the income and profit sustainability, as well as growth strategy, of the charity’s retail business streams through the effective management of people, resources and budgets.

You will work collaboratively with customers and internal stakeholders to strengthen the physical and online retail operations, acting as the management lead for all trading workstreams.

Some of your key responsibilities will include;

• Strategy and oversight
• Physical Retail Operations
• Online Operations
• People Management

About you:

The successful candidate will have a proven track record of achievement in a multi-site retail business environment within the retail or Charity retail sector. You will bring with you the following essential skills and experience:

• Proven experience within a retail / commercial environment at an operational management level
• A good understanding & experience of retail business levers – Operations, Visual merchandising, Omni-channel services, and managing physical retail stores and assets
• Strong ability to build relationships with cross functional teams
• Experience of leading and developing a team
• A full UK driving License

Although not essential, previous experience of working within the charity retail industry would be beneficial.

Other roles you may have experience of could include: Retail Manager, Charity Retail, Charity Shop Manager, Revenue Development Manager, E-Trading Development Manager, Retail Business Development, Retail Charity Shop Manager, Charity Retail Operations, Head of Retail Operations, etc.

About the role

Salary: £21,000 | Annual Leave: 39 days | Hours: Full-time | Term: Ongoing

The Duty Manager is responsible for supporting the smooth running of the leisure operations and delivering a high quality and safe experience for all who visit the Leisure Centre.

We expect you to come with experience of having worked in a customer facing and operational capacity in the leisure industry, where you will be able to hit the ground running to provide this essential cover. You will be working closely with the office teams across the site, swimming teachers, and lifeguards to maintain ongoing operations; and part of your role will ensure supporting the smooth operation and maintenance of the pool plant.

We are looking for someone enthusiastic, motivated, and customer focused. You must demonstrate a strong commitment towards ensuring excellence in customer service and enhancing the customer experience. This is a customer facing role, and as such you must be ready to communicate with a diverse range of clients, including members of the public, children and young people, youth group leaders and teachers.

Our commitment to anti-racism

In July 2020, we issued a statement committing to become an anti-racist organisation and to actively tackle racism. Since then, London Youth has worked with our staff and trustees to understand first the issues within our organisation, collaboratively developing a Theory of Change to define our areas of focus, approach and plan of action moving forward.

We have a Race Equality Action Stakeholder Group which is chaired by a London Youth member and trustee. This group includes representatives from across the organisation and oversees the implementation of our Race Equality Action Plan.

At the heart of youth work is the drive to level the playing field for all young Londoners to succeed, regardless of their backgrounds. Over two thirds of the young people we work with are from racialised communities and we know that without the opportunities which youth organisations provide, there would be limited experiences open to them.

London Youth embraces equality, diversity and inclusion. We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

Full details regarding this role and how to apply are in noted below. Please do read this carefully to ensure there are no delays in processing your application.

Important dates and how to apply

Read the full Job Description and Person Specification that outlines the expectations of this role in detail. If this sounds like you and you are interested, please ensure you meet the eligibility criteria before you apply.

Simply click on the 'Apply on Company Website Button' at the top of this current page where you will be prompted to send us your:

• Your comprehensive CV
• A supporting statement indicating clearly how your experience meets the essential requirements of the Person Specification (no more than 2 A4 pages) - Job Spec downloadable on here and our website
• Completed Declaration of Criminal Convictions Form - downloadable on here and our website
• Completed Equal Opportunities Monitoring Form - downloadable on here and our website

NOTE: Applications will be considered upon receipt and only those that satisfy the criteria will be shortlisted and invited to an online first round interview. If successful, we will then invite you to a second in-person interview, where you will meet the team, see the centre and have the opportunity to demonstrate your interest in the role as part of this process.

Unfortunately, we are unable to respond to every application submitted – if you have not been invited to an interview within 14 working days of submitting your CV and supporting statement, please consider your application unsuccessful at this time. Thank you for your understanding.

If you would like to ask any questions about the role or process, feel free to ring our Centre and ask for Leisure Operations & Duty Manager, Hannah Lyon; or Facilities Manager, Mark Saville.

YMCA is currently recruiting a Store Manager to work in one of our 100 charity shops across England and Wales.

What you can expect:

- A stimulating, varied role, working with the Assistant Store Manager to drive sales and income and maximise profits from donated sales, Gift Aid, and other promotions

- The opportunity to build and support an outstanding team of volunteers, to generate great stock, and to establish the very best in customer service

- Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)

What is expected from you:

- Solid retail experience working to sales and other targets

- Experience of recruiting and managing a volunteer team would be a bonus

- Committed to going above and beyond when it comes to customer service

- Self-motivation and determination to be successful

- Experience of working with volunteers would be a bonus

- Weekend and bank holiday work also required

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

YMCA is currently recruiting a Store Manager to work in one of our 100 charity shops across England and Wales.

What you can expect:

- A stimulating, varied role, working with the Assistant Store Manager to drive sales and income and maximise profits from donated sales, Gift Aid, and other promotions

- The opportunity to build and support an outstanding team of volunteers, to generate great stock, and to establish the very best in customer service

- Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)

What is expected from you:

- Solid retail experience working to sales and other targets

- Experience of recruiting and managing a volunteer team would be a bonus

- Committed to going above and beyond when it comes to customer service

- Self-motivation and determination to be successful

- Experience of working with volunteers would be a bonus

- Weekend and bank holiday work also required

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

YMCA is currently recruiting a Store Manager to work in one of our 100 charity shops across England and Wales.

What you can expect:

- A stimulating, varied role, working with the Assistant Store Manager to drive sales and income and maximise profits from donated sales, Gift Aid, and other promotions

- The opportunity to build and support an outstanding team of volunteers, to generate great stock, and to establish the very best in customer service

- Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)

What is expected from you:

- Solid retail experience working to sales and other targets

- Experience of recruiting and managing a volunteer team would be a bonus

- Committed to going above and beyond when it comes to customer service

- Self-motivation and determination to be successful

- Experience of working with volunteers would be a bonus

- Weekend and bank holiday work also required

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.