Shop manager volunteer roles

Calling All Book Lovers!

Love books? Want to make a difference in your community? Acorns Children’s Hospice is thrilled to be looking for book assistant volunteers. 

As part of our network of shops across the West Midlands, the Pershore Superstore helps us generate vital funds to support children and their families. By volunteering in our new store, you’ll play a key role in this mission while sharing your passion for books.

Step into a dynamic and exciting environment where no two days are the same!

As a shop volunteer you will.

• Organise and Catalogue books, journals, and other materials to keep our collection well-ordered and accessible.
• Assist Visitors in finding the right books and resources, ensuring they have a great experience.
• Engage with Customers by offering friendly service, answering queries, and creating a welcoming atmosphere.
• Curate and Sort Donations by arranging shelves, selecting featured titles, and helping process new book donations.

Why Volunteer at Acorns?

• Make a difference in your local community by supporting a charity that cares for children and families.
• Meet like-minded book lovers and make new friends.
• Boost your CV by learning new skills and gaining experience.
• Enjoy retail discounts, access free online courses, and take advantage of exciting opportunities to progress into other roles.
• Be part of a supportive team, attend social events, and enjoy rewards through our volunteer recognition schemes.

How Much Time Will It Take?

Our shop is open Monday to Saturday, 9am–6pm, and Sundays, 10am–4pm. You can choose the hours that suit you, but we’d love for you to volunteer at least 3 hours a week.

Full Training Provided
No prior experience is required—just enthusiasm and a love for books! While previous experience is a plus, it's not essential. We’ll provide all the training and support you need to succeed

Join Us Today!
Help us make the new book shop a success and continue to provide vital care for children and their families.

Interested? Pop into our Harborne Superstore or contact us to find out more. We can’t wait to welcome you to the team!

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

St Edmundsbury Cathedral became a registered charity on 2 May 2023 and has a Board of Trustees referred to as Chapter. Chapter is accountable for the governance, strategic direction and management of the Cathedral, and has ultimate responsibility for the care, maintenance and development of the Cathedral estate, all aspects of Cathedral activity, and for securing its long-term viability and financial sustainability.

The Risk, Audit and Review Committee will enable Chapter members to meet their responsibilities by providing independent oversight of the Cathedral’s systems of internal control, risk management and financial reporting, and through supervision of the quality, independence and effectiveness of both the internal and external auditors.

In this instance the Cathedral is looking at recruiting someone with relevant understandings and experience who would thrive as a Committee Chair.

The Committee must keep the activities and management of the Cathedral under review in relation to such matters as the Chapter has specified in these Terms of Reference.

The Chair is responsible for:

• Agreeing the agenda with the Chief Operating Officer for committee meetings
• Producing reports and ensuring they are submitted to Chapter in a timely manner.

The committee is responsible for:

• reviewing the annual report and financial statements, paying particular attention to accounting policies, areas involving significant judgement or estimation and compliance with financial reporting requirements and accounting standards, and recommending them to Chapter for approval;
• reviewing the scope and results of internal and external audit work, including the adequacy of management responses;
• reviewing the performance of internal and external auditors, including recommending the appointment and remuneration of internal and external auditors to Chapter when required;
• monitoring the processes for assessing, reporting, mitigating and owning business risks and their financial implications, including financial, governance and safeguarding risks;
• reviewing the risk register at least annually, and ensuring Chapter’s internal processes facilitate the prompt reporting of serious incidents, control failures and emerging risks;
• reviewing and recommending to Chapter the organisation’s policies for counter-fraud, anti-money laundering, whistle-blowing and cyber and information security; and
• reviewing arrangements by which staff may, in confidence, raise concerns about possible improprieties relating to finance or other aspects of the Cathedral’s operations to ensure that arrangements are in place for the investigation of such matters and for appropriate follow-up action.

Membership

• The Committee must have a minimum of six members and a maximum of ten members, provided that at least one member of the Committee must be a non-executive Chapter member.
• The Chapter shall appoint all members of the Committee, having consulted the Nominations Committee.
• Not all appointed members need to be Chapter members and should not be executive Chapter members.
• There must not be a majority of members in common with the Finance Committee.
• The members appointed should, collectively, possess appropriate knowledge and skills in accounting, risk management, audit, financial governance and any other technical issues relevant to the work of the Committee.
• The Dean must not be a member of the Committee but is entitled to attend any meeting of the Committee. If the Dean does attend, he or she may speak but may not vote.
• The chair of the Committee must be appointed by the Chapter. The person appointed to chair the Committee must: not be a member of the Chapter; and have recent and relevant financial experience.
• Each member is appointed for a term of office of up to three years.
• A member may be reappointed, provided that any member who has served more than two consecutive terms is not eligible for appointment as a member until at least two years has passed since the member last held the office.
• A Committee member may resign by notice in writing to the Chief Operating Officer and Dean. Any Committee member who ceases to be a Chapter member shall automatically cease to be a member of the Committee.
• The Chapter may remove a member of the Committee in accordance with the provisions of the Statutes.
• Members must declare conflicts of interest or loyalty in accordance with the Chapter’s conflicts of interest policy.

Successful candidates must possess the following competencies and personal attributes:

• Professional Experience
• Have a broad understanding of the leadership and management needs of complex organisations
• Have experience of strategic planning and implementation
• Have a good general knowledge of the basis of faith within the Anglican community
• Be well informed of the responsibilities and obligations of Charity Trustees
• Have a good general knowledge of good operational practices in managing organisations
• Have proven professional expertise in audit and risk management, especially for Charities.

Proven expertise in one or more of the following areas is essential:

• Finance Legislation (especially auditing), Management accounting practices, Internal and external auditing, Financial risk management, Business risk management, Project risk management, Safeguarding, Health and Safety, Property management, Strategic planning for finance and monitoring and evaluating culture / environment impact.

Desirable Personal Attributes and Behaviours:

• Ethically anchored – act with honesty and integrity; committed to act and behave ethically
• Intellectual ability – have the ability to obtain and analyse relevant data; use object reasoning
• Emotionally aware/resilient – are emotionally intelligent; remain calm under stress
• Team oriented/collaborative – actively seek the views and knowledge of others and adopt a collaborative approach
• Diligent/responsible – approach work in a conscientious way and take responsibility for their actions
• Faithful/discreet – honour the trust placed in them by others and be discreet in their conversations
• Humble/servant leader – place others’ needs before their own; not be self-seeking or status oriented
• Effective communicator – are able to express themselves clearly and concisely using relevant information

BRANCH TRUSTEE - RETAIL MANAGEMENT (RSPCA OXFORDSHIRE)

We are looking for a volunteer who have expertise in retail management. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

Overview of the Branch Trustee – Retail Management.

We are looking for an enthusiastic and passionate person, who could devote their time to oversee charity shop agreements with another branch and to begin the process of implementing charity shops in our area. 

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 1-2 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824 we have been saving animals for over 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Oxfordshire Branch

The Oxfordshire Branch was founded in 1875, it is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by our Operations Manager and a team of volunteers who have the support of the National Society of RSPCA.

The main activity of our branch is on rescue, rehabilitate and rehome animals rescued by the Inspectors from cruelty and neglect, we also to help members of the public with financial assistance for their animals for neutering, microchipping and unexpected veterinary fees.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

· Assist the Branch Manager in maximising the profitability of the Branch’s three charity shops. 

· Work with the Branch Manager to explore any potential for expanding the retail operation by researching the potential for further charity shops.

· Support the Branch Manager in establishing the Branch’s e-commerce operation via online sales platforms such as eBay.

· Work with other trustees, the Branch health and safety provider and the Branch Manager to ensure the charity shops meet health and safety standards. 

· Explore other ways to generate income for the Branch and work closely with the Branch Manager to put these ideas into action.

Core Branch Trustee responsibilities

· Appreciate and support the aims and policies of the RSPCA.

· Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.

· Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).

· In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.

· Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.

· Be aware of the outcome of regional board meetings and support regional initiatives.

· Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.

· In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Veganuary is looking for Trustees

We are looking for a number of brilliant people to serve as Trustees, joining our international team to be a pillars of support in our mission to create a better world for humans and animals alike.

This is a very exciting time to join our organisation and help shape the path forward as we continue to grow and expand the vegan message globally. We are currently recruiting for more than one vacancy and are looking for the following skills or attributes in particular:

• A trustee with fundraising expertise or connections with potential funders
• A trustee with risk management expertise
• A trustee located in Germany, with knowledge of German charitable governance

Please find all the information about the role in our application pack linked below.

Deadline for applications is 09.00 on Monday 14 July 2025. Details on how to apply are in the application pack. 

Branch Trustee - Retail and Income Generation

RSPCA Milton Keynes & North Bucks Branch

We need volunteers who have expertise in retail operations and income generation to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

We are looking for an enthusiastic and passionate person, with a background in retail operations and income generation, who could devote their time to volunteer as a trustee for our Branch and support us in maximising the revenue generated from our charity shops. You will be joining a team of 4 trustee's, expanding to 7.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.  

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

• Assist the Branch Manager in maximising the profitability of the Branch’s three charity shops.
• Work with the Branch Manager to explore any potential for expanding the retail operation by researching the potential for further charity shops.
• Support the Branch Manager in establishing the Branch’s e-commerce operation via online sales  platforms such as eBay.  
• Work with other trustees, the Branch health and safety provider and the Branch Manager to ensure the charity shops meet health and safety standards.
• Explore other ways to generate income for the Branch and work closely with the Branch Manager to put these ideas into action.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – Retail and Income Generation

• We will provide you with a comprehensive trustee training course which will provide you will everything  you need to carry out the role.
• Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Assistant Rehoming and Cat Coordinator

RSPCA Buckinghamshire South Branch, Community based.

Are you passionate about animal welfare? We are looking for dedicated volunteers to help rehome animals in our care, with a special focus on cats and kittens. This is an incredibly rewarding role where you will directly impact the lives of animals by finding them loving, safe homes.

Overview of the Opportunity:

As a Rehoming and Cat Coordinator, you will play a vital role in the rehoming process for animals, ensuring they are placed in suitable and caring homes. You will coordinate home visits, manage volunteer fosterers, and liaise with local vets, the public, and other RSPCA branches. Additionally, you will oversee the welfare of cats and kittens in our care, from their initial acceptance to their adoption.

About the RSPCA:

Founded in 1824, we have been saving animals for nearly 200 years and are proud to be the oldest welfare charity around. Our vision is a world where all animals are respected and treated with compassion. Through our campaigns and daily efforts, we strive to raise awareness of animal welfare issues and promote responsible pet ownership.

The Buckinghamshire South Branch is one of the RSPCA’s local branches. While we operate under the umbrella of the National Society, we are a separately registered charity focused on helping animals in our local area. Our work is driven by dedicated volunteers who play an essential role in delivering our mission.

Volunteer Responsibilities:

Animal Rehoming & Coordination:

· Liaise with local volunteers to arrange home visits for animals in our care.

· Ensure all animals offered for adoption have been properly assessed for their suitability.

· Act as the main contact point for the inspectorate, the public, and other agencies regarding the acceptance of unwanted or unowned animals.

· Network with other RSPCA branches, private boarding establishments, and local cat rescues to maximise our capacity for rehoming.

· Oversee the rehoming application process, ensuring animals are matched with suitable adopters.

Cat-Specific Duties:

· Act as the contact point for the acceptance of unwanted or unowned cats and kittens from the public, vets, police, local authorities, and inspectors.

· Arrange and carry out cat collection and transportation to fosterers or vets in emergencies.

· Oversee the scanning of all cats/kittens to attempt to reunite them with their original owners.

· Ensure all cats and kittens in our care receive necessary vet checks, vaccinations, and treatments before being placed for adoption.

· Maintain records of all cats in care and compile regular rehoming reports.

· Organise and conduct viewings of cats ready for adoption.

Fosterer & Volunteer Management:

· Recruit, train, and manage a team of home visitors and fosterers.

· Conduct at least two health and safety visits annually for each fosterer.

· Oversee a fosterer WhatsApp group to provide support and share updates.

· Arrange and lead regular volunteer team meetings for training and motivation.

Communication & Administration:

· Oversee all email and voicemail inquiries related to cat rehoming.

· Monitor and respond to the cat coordinator’s mobile phone, offering emergency support Monday to Friday, 9 AM – 5 PM and/or evenings and weekends.

· Provide regular updates to shop managers regarding rehomed cats and food supply needs.

· Oversee stock of cat-related supplies, including food, litter, flea/worm treatments, probiotics, powdered kitten milk, microchips, and vaccination cards.

· Maintain accurate adoption records, including sending confirmation emails, processing adoption fees, and sending welcome packs to new owners.

· Arrange and conduct post-adoption follow-ups (virtually or via email) 4-6 weeks after adoption.

Public Engagement & Support:

· Offer a lost and found service by collecting information, offering advice, and posting on social media.

· Provide guidance to the public on animal welfare issues and refer them to the National RSPCA or other organisations when necessary.

· Ensure social media pages, websites, and volunteers are kept up to date with photos and descriptions of animals available for adoption.

What We Are Looking For:

· Excellent organisation and communication skills.

· Ability to manage and support volunteers effectively.

· Comfortable with administrative tasks, record-keeping, and reporting.

· Passion for animal welfare and dedication to improving their lives.

· Ability to work independently and collaboratively as part of a team.

· Flexible and reliable, with the capacity to offer an ongoing commitment, we are looking for 2 positions to cover days, evenings and weekends.

· Experience in team management or coordination is an advantage but not essential.

· You must be 18 years or older, hold a valid driving licence and be able to lift animals in and out of your own vehicle safely, possess your own vehicle, lap top, mobile phone and have access to the internet.

What We Can Offer You:

· A rewarding opportunity to directly improve the welfare of animals.

· Become part of a compassionate community, meet new people, and make lifelong friends.

· valuable skills through our comprehensive induction and training program.

· Gain leadership and management experience and newly acquired skills.

· Access to the RSPCA Learning Hub with a wide range of training materials.

· The satisfaction of seeing cats and other animals find their forever homes.

Volunteer Handyperson – Help Us Keep Our Facilities in Top Shape!

Location: RSPCA Buckinghamshire South Branch – Community-based

Role Type: Volunteer – Handyperson

Manager: Operations Manager

Do You Enjoy DIY and Fixing Things?

Would you like to use your practical skills to help improve the environment for rescued animals and support our charity shops?

At RSPCA Buckinghamshire South Branch, our volunteer handypersons play a crucial role by:

● Repairing and maintaining small animal pens and hutches to ensure they are safe and comfortable.

● Installing shelves, notice boards, and basic fixtures in our charity shops.
Carrying out general maintenance tasks at our shops, storage facilities, and animal care locations.

● Assisting with minor repairs, painting, and basic carpentry tasks as needed.

If you have basic DIY skills, some spare time, and want to make a real difference, we’d love to have you on board!

Why Volunteer With Us?

As an RSPCA volunteer handyperson, you will:

● Meet a variety of RSPCA staff, volunteers, animal carers and people from our community.

● Help create safer and more comfortable environments for animals.

● Support the smooth running of our charity shops and animal care sites.

● Enjoy a rewarding role that makes a tangible difference in your local community.

What We’re Looking For:

● Aged 18 or over with practical DIY skills.

● Ability to use basic tools safely (drills, screwdrivers, hammers, saws, etc.).

● Comfortable lifting, carrying, and handling materials.

● Reliable, responsible, and able to work independently.

● A problem-solver with a can-do attitude.

What You’ll Be Doing:

● Animal Pen & Hutch Repairs: Fixing broken enclosures and ensuring they are safe and weatherproof.

● Shop Maintenance: Putting up shelves, assembling furniture, and installing small fixtures.

● General Repairs & Upkeep: Basic painting, minor carpentry, and fixing small issues.

● Storage & Organisation: Helping maintain our storage areas and ensuring everything is tidy.

● Ad Hoc Jobs: Supporting the team with various maintenance tasks as needed.

What’s in It for You?

● Meet new people and be part of a passionate team.

● A comprehensive induction and training relevant to your role.

● The chance to make a meaningful difference to the welfare of animals.

● Reimbursement of reasonable travel expenses incurred while volunteering.

Practical Considerations:

● Health & Safety: Volunteers must follow RSPCA safety guidelines for DIY work.

● Physical Requirements: This role involves lifting, carrying, and working with tools.

● Equipment Use: Tools and materials will be provided where needed.

● Volunteers must use equipment safely and responsibly.

● Training & Support: You will receive a volunteer handbook and guidance from our team.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

As a stock volunteer, you'll be behind-the-scenes, sorting and organising donations to keep our retail spaces well-stocked. Your keen eye for detail and passion for helping others will ensure our customers always have a great choice of items to buy.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: Gain valuable retail experience you can add to your CV, such as following instructions, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

Why we want you

Please note: This role is only suitable for applicants aged 18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers who drop off donations and other members of the team.
• Preparing stock to be put out on the shop floor, ready for sale.
• Researching valuable and vintage stock.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

We have a fantastic opportunity for you to expand and develop your retail skills within a charity environment and gain work experience, transferable to your CV. This voluntary role is a great way to meet new people, be part of a team, gain self-confidence and be a major part of helping unwanted and abandoned animals in need. You'll be working in a popular shop in Trowbridge's busy The Shires shopping centre. 

We currently need volunteer support in the Trowbridge shop on Fridays and Saturdays, operating the till and engaging with customers. 

Role Profile

Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home. Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with.

Your activities could include:

• Assisting and serving customers on the till
• Providing excellent customer service on the shop floor
• Creating attractive displays and assisting with the visual merchandising of the shop
• Receiving donations from the public and promoting our Gift Aid scheme
• Other daily tasks including cleaning, tidying, dusting and hoovering 

About You

You will be an enthusiastic individual with a love for animals and charity shops. You will be well presented, friendly and enjoy meeting new people. It is vital you are reliable and trustworthy and able to offer a regular set of hours each week to fit with shop needs. Previous retail experience is an advantage but is not essential. There is a manual handling element to the role so this should be considered on application.

Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes. 

All staff and volunteers are required to complete online Health & Safety training prior to their start date. Due to insurance restrictions, we can only take on volunteers over the age of 18. 

About Us

Frank Parkinson was a pioneering electrical engineer, notable for the early development of electric lighting and motors. He and his brother established a company in their hometown of Guiseley, West Yorkshire, which prospered and became Crompton Parkinson. When he died in 1946, Frank left a large part of his considerable fortune to establish the Trust, and we focus on the following:

• Providing inclusive, low-cost accommodation to older adults (and others by exception) registered as living in the wards of Leeds and Bradford who are experiencing socio-economic deprivation and/or adverse consequences of increased costs of living.
• Investing in the local community to help address the wider determinants of health and wellbeing.
• Providing educational opportunities for the local population in the fields of information technology and engineering through working with partner organisations (e.g. voluntary and community social enterprises, higher education institutions).

Under the wider objectives of the Trust, we also make grants to other registered charities within the Guiseley area, where their aims align with ours. For example, we have provided ongoing support to a local charity catering for the needs of older adults with living disabilities by funding the purchase of a minibus. This facility has enabled them to go shopping and access other local amenities.

Background to the roles

The Board of the Frank Parkinson Yorkshire Trust currently comprises five Trustees including the Chair. We recognise the need to enhance the Board and welcome new Trustees who will bring energy and a range of knowledge and skills to support our important work. We are seeking motivated people who live locally or in the surrounding areas and who share our commitment to honour Frank Parkinson’s legacy by providing housing for older people and supporting local charities. 

We’re looking for one or more trustees with a finance background as well as someone with a legal background, possibly in property law. Applications would also be welcome from people interested in our work who bring other skills and experience, for example, social housing, property, charity governance, or older people.

Main Responsibilities

Finance Trustees(s)

The role of the Finance Trustee(s) is to oversee, approve and present budgets, accounts, and financial statements as well as the preparation and presentation of financial reports to the board. In addition, ensure that appropriate accounting procedures and controls are in place and liaise with the Operations Manager about financial matters.

Legal Trustee (property)

This role will provide expert legal advice on property-related matters, including leases, compliance, and risk management. You will support the strategic oversight of our property portfolio, ensuring legal integrity, regulatory compliance, and alignment with charitable objectives.

General Trustees

These roles will support our work by bringing professional skills and experience from other areas such as social care, work with older people, buildings and property, and charity governance. You will support our work, ensuring we deliver on our strategy and are providing the best, most appropriate care to our residents. Trustees are valued ‘critical friends’ and your input will be invaluable.

Person Specification

Finance Trustee

• A recognised financial qualification
• The ability to take a strategic approach to financial planning and oversight and to help non-financial colleagues understand these
• Analytical ability and good independent judgement

Legal Trustee (property)

• Ensuring compliance with relevant legislation, including charity and company law
• Supporting governance processes related to property and estates
• Contributing to board-level discussions on risk, sustainability, and legal frameworks

General Trustees

• Analytical ability and good independent judgement
• The ability to think strategically and understand the importance of The Frank Parkinson Yorkshire Trust’s role
• The ability to work effectively as a team member and demonstrate a willingness to learn and develop

Diversity

Eastside People is fully committed to equality of opportunity and diversity and work with our clients to ensure that we recruit inclusively, seeking to address the under-representation of some groups of people on boards and in leadership teams. 

How to apply

Eastside People is supporting the Frank Parkinson Yorkshire Trust in the recruitment for this role. Please apply by sending your CV and cover letter both in Word doc. format. 

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:

• Why are you interested in becoming a Trustee, and why with the Frank Parkinson Yorkshire Trust
• How can you contribute to the Frank Parkinson Yorkshire Trust as a Trustee? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the role description and person specification, if applicable.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustment so that we can make the application process work for you.

The closing date for applications is Monday 30 June with shortlisting interviews taking place as applications are received. The interviews with the Frank Parkinson Yorkshire Trust will take place on Thursday 17 July.

Volunteer Van Driver – Help Us Make a Difference!

Location:RSPCA Buckinghamshire South Branch – Community-based
Role Type: Volunteer – Van Driver
Manager: Operations Manager

Do You Enjoy Driving?

Would you like to help save time for our animal welfare team by transporting animals, stock, and essential supplies?

At RSPCA Buckinghamshire South Branch, our volunteer drivers play a crucial role by:

• Transporting animals to and from vets, foster homes, and boarding establishments.
• Moving stock and donations between our two shops (Chesham and Burnham) and storage facilities.
• Delivering pet food, litter, and bedding to cat fosterers and small animal carers.

If you have a valid driving licence, some spare time during weekdays, evenings, or weekends, and live in or around South Bucks, you could support our vital work.

Why Volunteer With Us?

As an RSPCA volunteer driver, you will:

•  Meet a variety of RSPCA staff, volunteers, and animal care professionals.
• Know that your time and effort is directly helping animals in need.
•  Enjoy a rewarding role that makes a tangible difference to animal welfare in your local area.

What We’re Looking For:

•  Aged 18 or over with a valid driving licence.
• Ability to lift animals safely in and out of the vehicle.
• Comfortable lifting and handling boxes, bags, and hay bales.
•  Friendly, reliable, and responsible with good communication skills.
• A careful and considerate driver.

What You’ll Be Doing:

• Animal Transport: Safely transporting animals to and from vets, foster homes, and boarding establishments.
• Stock and Donation Transport: Moving donations and stock between shops and storage.
• Pet Food and Supply Delivery: Ensuring fosterers and small animal carers have the supplies they need.
•  Ad Hoc Requests: Supporting ad hoc transport needs from the management team.
• Vehicle Care: Cleaning animal transport equipment and the van interior after each use.
• Administrative Tasks: Completing basic paperwork, such as mileage returns.

What’s in It for You?

•  Meet new people and make new friends.
• A comprehensive induction and training programme relevant to your role.
• The chance to make a meaningful difference to the welfare of animals.
• Reimbursement of reasonable travel expenses incurred while volunteering.
• Practical Considerations:
• Driving Assessments: Volunteers will be required to undertake online and practical driving assessments.

Vehicle Use:

 All volunteers must use the van provided for RSPCA purposes only and must not be under the influence of drugs or alcohol while driving.
 

Physical Requirements: 

This role involves lifting animals and handling stock of varying sizes and weights.
 

Training and Support:

You will receive a volunteer drivers’ handbook and full support from our team.
 

Online Access:

 Online training may not be compatible with mobile devices, so access to a laptop or PC is required.
 

Disclaimer:

Our voluntary roles are subject to:

•  An informal interview and trial period.
• Submission of two referees’ contact details.
• Completion of a simple online Health & Safety assessment.
• Driving assessments and ongoing training.

If you’ve got the drive and compassion to volunteer with the RSPCA, we’d love to hear from you!
We would love to hear from you!