Skills advisor jobs
This new role is an exciting opportunity to drive the growth of Family Fund’s high value giving, helping more families raising a disabled or seriously ill child access the support they need.
As a key member of the fundraising team, you will play a vital role in securing transformational income from high-net-worth individuals building strong, lasting relationships that fuel our mission and increase our impact.
The role
As Philanthropy Manager, you will shape our philanthropic strategy, develop a new prospect pipeline and secure long-term support from individuals, family foundations, and wealth intermediaries.
You will work closely with internal stakeholders across the organisation, to identify funding priorities and opportunities for donors. You’ll ensure we develop and deliver a long-term philanthropy strategy, building and managing relationships with wealth managers, private client advisers and networks that can introduce and connect donors to Family Fund.
You will accurately record prospect and donor activity on our CRM system, maintaining clear pipelines and forecasts, and producing high-quality reports to monitor progress and impact.
About you
We are looking for someone who is passionate and committed to drive our philanthropy strategy forwards. You will be a brilliant communicator, able to influence and inspire, representing Family Fund externally as a compelling ambassador for our work. You will be results driven with a solid track record securing major gifts from donors and demonstrable success in building new relationships. You will be entrepreneurial and self-starting, with the confidence to build a new programme from the ground up.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.
We’re also recruiting for:
Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission.
Community and Volunteering Fundraisers – to drive local engagement and inspire community fundraising.
Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
Information
Closing date: 01 August 2025
Interview dates: 22 August 2025
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a motivational General Counsel and Company Secretary to support its work in the United Kingdom and Ireland.
The Salvation Army has one of the widest ranges of charitable work in the United Kingdom, providing social and community services to all ages, supporting survivors of modern-day slavery, helping people experiencing homelessness and supporting individuals struggling with addiction, and those seeking employment. With a turnover of £350m and around 4,500 employees, it has been combating social inequality and transforming lives for over 150 years.
Key Responsibilities
As General Counsel and Company Secretary you will be a key advisor to The Salvation Army and an active attendee at the Board of Trustees and all key Executive boards/committees, making an important and lasting contribution to the broader strategic direction of the organisation. Reporting to the Chief Secretary, with direct access to the Chair of Trustees, and working extensively with the Board of Trustees and senior executives, you will line-manage an Assistant Company Secretary and The Salvation Army’s Legal Services Unit (10 people), ensuring the delivery of high quality and pro-active legal advice to key stakeholders throughout the organisation, across its many, varied services and functions.
The successful candidates will be able to demonstrate:
- Extensive experience as a qualified Solicitor in England and Wales, preferably in an in-house legal team within a large and complex organisation and with relevant subject matter expertise.
- Senior leadership experience with the ability to advise Trustees, Board members, senior managers and employees on a range of complicated legal, strategic and business areas.
- A comprehensive understanding of the role of Company Secretary within a large and complex organisation and knowledge of relevant governance areas
- Excellent communication and presentation skills, including the ability to convey complex information to stakeholders and so influence decision making, behaviours and culture.
- Proven ability to develop successful strategic plans with a 3–5-year time horizon.
- Strong financial management skills, with experience of setting and managing function/unit budgets.
- Excellent analytical, problem solving and critical reasoning skills.
- The credibility to represent the organisation at the highest levels of government/regulatory bodies.
- Ideally, experience of successfully managing employees to deliver objectives and of developing/training staff.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme
To complete your application please visit our website where you can download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role – please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and relevant qualifications
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Closing date: Thursday 31st July 2025. We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Legal Counsel
An exciting opportunity has arisen for a Legal Counsel to join the Chief Executive's Office. Your role is to provide general legal advice; to act as commercial counsel, assisting in reviewing and drafting commercial contracts, ensuring these are fit for purpose and to manage any potential commercial disputes.
This role is not open to sponsorship.
Role Requirements
- Providing accurate, relevant and timely advice to the organisation on a wide range of legal topics that relate to the organisation.
- Managing and mitigating legal risks by designing and implementing organisational policies and procedures as well as providing in-house legal templates.
- Ensuring compliance with all laws, rules, regulations and statutory guidance that apply to the business including any changes that may arise from time to time
- Drafting, reviewing, and supporting with the negotiation of various commercial contracts and agreements including retail shop leases.
- Providing timely, accurate and commercially responsive advice to CEO, SLT, senior managers and trustees on both a formal and informal basis.
- Communicating with and managing third-party bodies such as regulators, external counsel or auditors.
- Promoting legal, compliance and risk management best practice throughout the organisation.
- Designing and delivering legal training to the organisation.
- Providing advice on the effective management and protection of The Children’s Trust intellectual property.
- Providing advice on the effective management and protection of The Children’s Trusts employees.
- Providing support with coroner’s inquests including instructing external counsel, liaising with the Coroner’s Office and conveying legally privileged advice to the SLT and trustees as appropriate.
- Supporting colleagues with the development and implementation of a contracts management process, contracts playbook (set of standard templates) and central contracts database.
- Managing the legal services budget.
- Undertaking other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: 1st stage Interviews held 4th – 7th August
PLEASE READ CAREFULLY – ‘How to Apply’
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location – Home based but within driving distance of the River Coln
Hours – An average of 20 hours a week
Contract – Up to 3 years
Remuneration – circa £60,000 per annum pro rata
The Coln Restoration Group are seeking a part-time, self-employed Adviser to report to the Chairman and Donors of the group. The post extends and builds on the successful work undertaken over the last sixteen months by the Upper Coln Restoration Group.
The aim of the CRG is to restore the Coln river, a major Upper Thames tributary, to the state it was in until it was overwhelmed and degraded in recent years by excessive sewerage storm overflow, sewage storm tank spill events and compromising groundwater abstraction.
The applicant will be responsible for co-ordinating the campaign to restore the Coln river. This includes devising a strategy with the Chairman and the group to maintain pressure on Thames Water to fulfil its significant new investment undertakings and to meet its wider statutory obligations and responsibilities for improving the state of the river.
The role will require engagement with key stakeholders and regulatory bodies including Ofwat and the Environment Agency, or their successors, to ensure support for the implementation of a comprehensive and ongoing restoration plan. An important role requiring the ability to help drive the process on a weekly and monthly basis.
Qualifications sought from the applicant may include the following areas:
· Evidence of multi-agency and/ or corporate team working at a senior level.
· Academic achievement and environmental or farming working knowledge.
· Coordination of water testing and monitoring volunteer network.
· Data sourcing and analysis capabilities.
· Good people skills.
Remuneration, length of service and time commitment negotiable. Starting date – as soon as possible. Funding commitments in place for at least a three year appointment.
The client requests no contact from agencies or media sales.
Are you passionate about shaping health policy and influencing decision-makers? Join The Royal College of Radiologists (RCR) as our Public Affairs Adviser and play a pivotal role in amplifying the voices of our Fellows and members. This is a unique opportunity to make a tangible impact on the future of clinical radiology and oncology.
As the Public Affairs Adviser, you will be instrumental in establishing the RCR as a key player in the health agenda. You will lead on the planning and delivery of public affairs activity, provide strategic advice to senior leadership, and work collaboratively across teams to influence policy and stakeholder engagement. You will also support the development of integrated campaigns and ensure our voice is heard across the UK and devolved nations.
What you will do:
- Devise and deliver public affairs strategies aligned with RCR’s objectives.
- Build and maintain relationships with parliamentarians, civil servants, and key stakeholders.
- Provide strategic advice and briefings for senior leadership.
- Coordinate public affairs activities across the UK and devolved nations.
- Collaborate with media and digital teams to create impactful campaigns.
- Monitor political developments and identify influencing opportunities.
- Support member engagement and promote public affairs initiatives.
What you need:
- Sound knowledge of political and parliamentary processes.
- Proven experience in public affairs and stakeholder influencing and engagement.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively.
- Commitment to the values and objectives of the RCR.
If you’re ready to take on a challenging and rewarding role that supports doctors delivering medical imaging and cancer care, we’d love to hear from you. Learn more about the role and the RCR in the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The National Youth Agency is looking for a new Local Quality Advisor to join our Youth Work Innovation & Development Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,826 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Support the Local Quality and Improvement Manager in delivering key Local Offer programmes, such as the Peer Review and Peer Network Programme, helping Local Authorities and organisations meet the needs of young people and fulfil their Statutory Duty (Section 507B).
- Assist in the coordination and delivery of traded services related to Quality Standards and Organisational Development, ensuring high-quality support for partners.
- Contribute to the development, quality assurance, and standardisation of NYA resources related to Quality Standards, working collaboratively across NYA teams.
- Promote NYA standards and resources to the sector, offering support and training to encourage adoption and effective use.
- Identify and deliver support to non-commercial requests, including those from VCSE organisations and Town and Parish Councils seeking information, advice, and guidance.
- Engage with the Local Policy & Partnerships Manager and the NYA Knowledge Team to gather and share sector insights, promoting knowledge exchange across NYA teams and the wider youth work sector.
- Support collaboration with Local Authorities and partner organisations to raise awareness of NYA programmes and encourage engagement with Quality Standards.
- Utilise NYA tools, including CRM and Project Management systems, to help generate timely and relevant performance and financial reports that inform decision-making and support effective programme delivery.
Our ideal Local Quality Advisor should have the following:
- Demonstrated experience supporting the delivery of programmes or projects within the youth work, education, or voluntary sector.
- Strong understanding of youth work principles and the statutory duties of Local Authorities (particularly Section 507B).
- Ability to work collaboratively with a range of stakeholders, including Local Authorities, partner organisations, and internal teams.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills, with the ability to contribute to the development of resources and reports.
- High attention to detail and accuracy in all aspects of work.
- Strong time management skills and the ability to work independently and collaboratively in a fast-paced environment.
- Competence in using digital tools such as Customer Relationship Management (CRM) systems and project management platforms. Experience of using project management platform (or similar) would be an advantage
- A proactive, flexible, and agile approach to working across multiple programmes, including attending events and responding to time-sensitive deadlines.
- Willingness to learn, adapt, and grow in a dynamic and evolving organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222459
Location: Tower Hamlets
Salary: Unqualified: £28,255 - £29,913 per annum
Qualified: £29,923 - £32,623 per annum (Dependent on qualifications/experience)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 17th July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advisor (IDVA) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Tower Hamlets Solace Advocacy and Support Service (SASS) provides advocacy and support to survivors of DVA with the aim to reduce risk and harm. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
About the Role
We are looking for an experienced IDVA to join our dynamic team in Tower Hamlets, working with people who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team.
As an IDVA you are responsible for carrying out risk and needs assessments, safety planning and providing support and intervention to victim/survivors of domestic violence identified at Poplar jobcentre. In addition to this you will build relationships with, and provide advice, guidance and training to external professionals.
About You
You will need a passion for working with victim/survivors and a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.
In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK is hiring 6 Customer Advisers to join our National Advice Line!
We are still in a cost-of-living crisis and the proposed changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support. As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.
Our team of Customer Advisers are dedicated to providing a high-quality service to those in later life and are passionate about ensuring all callers receive the guidance and support they need. The team handles thousands of calls, emails and webchats each year. Some of these enquiries can be emotionally tough, but there is no better feeling than knowing that you have helped someone.
If you are passionate about helping others while providing an excellent customer service, this may be the role for you.
This role offers hybrid working between home and our offices in Blackpool and Ashburton (a robust home broadband connection is essential). The team work from the office at least 1day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.
The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.
In your Supporting Statement, please include examples of how you meet the Must Have criteria below.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of computer-based systems, applications, and keyboard skills. A, I, T
* Experience of working to set time scales. A, I
Skills and Knowledge
* Ability to communicate with a wide range of people in a professional manner. I
* Ability to deal with difficult and distressed callers calmly and politely. I
* Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I
* Commitment to customer care and equal opportunities. A, I
* Good numeracy and literacy skills. A, T
* Accurate data entry skills. A, T
* Excellent communication skills including a confident telephone manner. I
Personal attributes
* Personal resilience in dealing with difficult and distressed callers whilst managing own wellbeing. A, I
* Flexible approach to hours of work. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of working in a contact centre or call centre environment. A, I
* Experience of providing information and signposting on a broad range of subjects. A, I
Skills and knowledge
* Knowledge of issues which affect older people. A, I
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
We are seeking to appoint a Workforce Education and Training Development Manager to join our team at the British Psychological Society. The role delivers a variety of activity, predominantly linked to the area of pre-qualification such as accreditation, workforce development, qualifications and careers activity.
This specialist role is integral to the Society’s work in supporting new innovations in workforce development. The key purpose of the role is to manage key initiatives and programmes related to the psychological professions, including apprenticeships development, standards developments, competency mapping, CPD activity and the identification of niche or bespoke education and training offers.
The post-holder will seek to identify and nurture broader access into the psychological professions, whilst ensuring quality is maintained. The role is largely externally facing, with responsibility for building and maintaining relationships with key stakeholders across both the public and private sectors and all four nations. It is responsible for identifying future trends, representing and promoting the society and the psychological professions to external audiences.
In addition, the post-holder will work closely in collaboration with colleagues across the organisation, and external stakeholders, on a wide range of projects relating to the Society’s strategic objectives for Workforce, Education and Training.
To apply, you will need in-depth knowledge of the education and training sector, and experience in quality assurance and enhancement work in an HE, professional body or membership organisation. You must have an awareness of external policy drivers and an understanding of workforce development strategies. You should have sound project management skills and be able to develop strategic connections and partnerships with a variety of individuals. Full details are available on our website.
This is a real opportunity to make an impact on the development of the wider psychological workforce.
We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme
- Life Assurance
- Discounts scheme with national organisations
How to apply
To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile. The closing date for applications is 23:59 on Friday 18th July. Interviews will be held on-line during the first week of August.
For further information about the role, please contact Gareth Cuttle, Head of Practice.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK, as we are unable to sponsor people requiring a work visa.
Please include a brief covering letter (one side of A4), explaining your suitability for the role - applicants without a cover letter will not be shortlisted.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Title: Global Technical Lead - Digital Futures
Location: Nigeria, Kenya, Ghana, Zambia
Contract: 12-month fixed term contract
Salary: Local Terms and Conditions apply
Responsibilities
- Provide strategic technical leadership for a multi-country programme focused on digital skills development and employment for young people with disabilities, while advancing disability inclusion within workplaces and labour markets across East, West, and Southern Africa.
- Collaborate closely with fellow Global Technical Leads and implementing partners to ensure cohesive, high-impact delivery of programme objectives.
- Drive innovation by shaping and piloting new strategic initiatives that enhance the quality, relevance, and sustainability of Sightsavers’ work.
- Contribute to cross-organisational efforts in research, innovation, policy, advocacy, and communications, working in partnership with internal teams and external stakeholders.
- Represent Sightsavers at senior level as a subject matter expert in digital inclusion and the digital economy, participating in national, regional, and international networks, conferences, and sector platforms.
This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Jobholder Requirements
Essential:
- Substantial experience leading and developing programmes focused on digital skills, training, and transition to employment, particularly in the Global South.
- Experience working within NGO or non-profit contexts, including managing donor-funded programmes.
- Proven ability to engage with a wide range of labour market stakeholders, especially the private sector, to improve employment and decent work outcomes.
- Strong understanding of current developments in AI and digital technologies and their implications for employment and labour markets in African and Global South contexts.
- Excellent spoken and written English, with the ability to produce detailed reports and deliver presentations.
- Strong analytical and strategic thinking skills, with the ability to plan from both programmatic and organisational perspectives.
- Excellent leadership, networking, and stakeholder engagement skills, with diplomacy and tact.
- Proven ability to collaborate across departments and work effectively within diverse teams.
- Experience developing and adapting technical guidance and programming tools.
- A clear commitment to disability inclusion, equality, and justice in digital and employment spaces.
- Willingness and ability to travel internationally for up to 12 weeks per year.
Desirable:
- Experience in advocacy for marginalised groups, particularly in disability inclusion.
- Proficiency in French.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
While we are confident that this role will go ahead, it is subject to final funding confirmation. We will ensure that all candidates are kept informed throughout the recruitment process.
Closing date: 20 July 2025
The client requests no contact from agencies or media sales.
Learning Technology Developer (Part-Time)
Location: London (Hybrid)
Salary: £36,555.26 per annum pro rata (actual salary £29,244.21)
Contract Type: Fixed term until July 2026
Working hours: 28 hours per week
Closing Date: 21st July 2025
Are you a creative and tech-savvy learning professional with a passion for making a difference? Join the Money Advice Trust as a Learning Technology Developer and help us support debt advisers across the UK through high-quality, accessible digital learning.
Our Wiseradviser training platform equips front-line debt advisers with the knowledge and skills to help people tackle debt and manage money with confidence. As Learning Technology Developer, you’ll play a vital role in enhancing this service by improving the design, delivery, and accessibility of our e-learning content.
What You’ll Be Doing
-
Design, develop and maintain our Digital e-learning content to enhance course functionality and user experience.
-
Manage or assist on e-learning and webinar projects from end to end—scoping requirements, managing timelines, testing and launching.
-
Provide first-line support for our LMS, troubleshoot learner issues and ensure the platform runs smoothly.
-
Review learner feedback, identify opportunities for improvement, and help evolve our learning offer through regular content and platform updates.
What We’re Looking For
-
Experience updating and maintaining e-learning courses
-
Competence with Microsoft Office, learning software, HTML, CSS and JavaScript
-
Strong organisational and communication skills
-
Experience managing projects and suppliers
-
Ability to work independently, prioritise tasks, and meet deadlines
Why Join Us?
This is an exciting opportunity to work within a supportive and forward-thinking team.
We believe in taking care of our people, and we offer a great range of benefits, including:
-
29 days annual leave plus bank holidays
-
A contributory pension scheme
-
Flexible hybrid working arrangement
-
Generous Life Insurance
-
Free will writing
-
Wellbeing days to support your mental health
-
A healthcare cashback scheme
-
Access to an Employee Assistance Programme
-
Enhanced maternity and adoption leave and pay
-
A birthday voucher to celebrate your special day.
The Money Advice Trust is committed to equality, diversity and inclusion. We welcome applications from all backgrounds, especially those underrepresented in the advice and technology sectors.
We reserve the right to close the role early should we receive high numbers of applications. To avoid disappointment, please apply as soon as possible.
We are looking for talented individuals and therefore, we value authentic applications and prefer to see your own words and experiences reflected in your application. Please refrain from using AI-generated content, as we want to understand your genuine interest in this role and your own unique perspective
If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you
We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website.
We take diversity seriously and are committed to making diversity and inclusion a part of everything we do. We strive to create a workplace that reflects the communities we serve. Our vision, underpinned by our values, We put people first, We support each other, we solver problems, is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and to make the Money Advice Trust an employer of choice.
We are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. We use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted.
Adviser - (Communities) Leeds (North/East)
Ref: REQ004335
Part Time – 28 hours per week
£25,039.20 a year (£31,299 a year full time equivalent)
Leeds LS10 1JF
Engage your community – Join Us as an Adviser- Communities
Make a Lasting Difference for Disabled People in Your Region
Are you passionate about making a real difference at the grassroots level?
Do you want to help drive social change and champion disability rights in your local area?
Can you bring together people, partnerships, and ideas to create lasting impact?
Are you ready to support events, campaigns, and conversations that tackle inequality head-on?
Do you have the energy and skills to mobilise communities?
If this sounds like you, join us as our Community Adviser and help turn passion into power.
What we’re looking for:
- An enthusiastic and bold presence in our local hub and the community.
- You will deliver direct support and spark change on the ground.
- You can support the creation and running of impactful local events and campaigns.
- You are a brilliant communicator who can build excitement both on social media and in the office.
- You can bring people together from across the region to champion Scope’s mission.
- You can inspire others and make things happen.
- You have a digital know-how and a proactive, ‘let’s go’ mindset.
- You have a genuine fire for justice and for advancing disability rights.
- You show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
This is your opportunity to support driving real change community by community.
Please make sure you explain in your application, with examples, how you can meet these important skills.
For more information about the role’s responsibilities, and the skills and experience required please use the Link to full job description.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our careers site via the link and apply online.
Application closing date: 11:59pm GMT, Wednesday 23 July 2025.
Adviser - (Communities) London (South)
Ref: REQ004336
Part Time – 28 hours per week
£25,039.20 a year (£31,299 a year full time equivalent)
London
Engage your community – Join Us as an Adviser- Communities
Make a Lasting Difference for Disabled People in Your Region
Are you passionate about making a real difference at the grassroots level?
Do you want to help drive social change and champion disability rights in your local area?
Can you bring together people, partnerships, and ideas to create lasting impact?
Are you ready to support events, campaigns, and conversations that tackle inequality head-on?
Do you have the energy and skills to mobilise communities?
If this sounds like you, join us as our Community Adviser and help turn passion into power.
What we’re looking for:
- An enthusiastic and bold presence in our local hub and the community.
- You will deliver direct support and spark change on the ground.
- You can support the creation and running of impactful local events and campaigns.
- You are a brilliant communicator who can build excitement both on social media and in the office.
- You can bring people together from across the region to champion Scope’s mission.
- You can inspire others and make things happen.
- You have a digital know-how and a proactive, ‘let’s go’ mindset.
- You have a genuine fire for justice and for advancing disability rights.
- You show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
This is your opportunity to support driving real change community by community.
Please make sure you explain in your application, with examples, how you can meet these important skills.
For more information about the role’s responsibilities, and the skills and experience required please use the Link to full job description.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our careers site via the link and apply online.
Application closing date: 11:59pm GMT, Wednesday 23 July 2025.
Salary - Grade 3 - £31,133 plus £5,023 London Weighting per annum pro rata
Contract - Fixed term until March 2026
Part Time - 30 hours per week over four days
Location - London Hub, based in Hackney
Closing date: Wednesday 9th July 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you’re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker you could soon be playing your part in standing up to the housing emergency.
About the role
This role sits in the STAR Partnership which stands for Supporting Tenancies, Accommodation and Reconnections. We work in collaboration with Thames Reach, Stonewall Housing and Praxis, to support 4000 Londoners a year who are at risk of or experiencing homelessness, as well as working to improve Londoners’ ability to sustain a safe and secure home.
You will deliver high quality housing advice and advocacy in line with the hub’s local community priorities and the STAR Partnership framework and work with people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s rights.
You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.
About you
You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, as well as the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions. A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About the team
Our London hub specialises in providing housing advice and emergency homelessness work, intensive support to families, people experiencing domestic abuse and people experiencing multiple disadvantages. With 50 staff, we provide front line support to over 5,000 people a year and work to bring about systemic change with the ultimate aim of people being able to live securely in suitable, safe, affordable homes. London Hub’s priorities are improving the practice of local authorities and Registered Social Landlords and focussing on households disproportionately affected by the housing emergency.
There are currently around 60 individuals working in the Hub, including the Strategic Lead, Lead Solicitor, Service Managers, Team Leaders, Solicitors, Legal Advisors, Housing Rights Workers and Support Workers, Family Support Workers, DIY Skills Advisors, Administrators and Receptionist. We also have a range of volunteers.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting
statement with responses to the below bullet points. Please limit your word count to 350 words per point. Ensure your answer is a specific example related to your own experience:
- Your knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Your ability to listen to, engage and work with individuals and communities
- Your experience of delivering and/or ability to deliver group workshops and presentations
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.