Social care volunteer volunteer roles in london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Education Team is central to our mission — and we’re looking for passionate volunteers to help us deliver workshops, create educational resources, and raise awareness both online and in person.
About Emerge Worldwide
Emerge Worldwide exists to protect children, young people, and women from sexual exploitation and sex trafficking. Through education, training, and advocacy, we equip communities, schools, and professionals with the knowledge and tools to prevent exploitation and safeguard the most vulnerable.
The Role
As an Education Team Volunteer, you will:
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Deliver training and awareness workshops in schools, youth groups, and community settings.
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Assist in designing engaging resources such as toolkits, handouts, and presentations.
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Support our online education campaigns by creating posts, videos, or articles that raise awareness.
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Help evaluate feedback from workshops and contribute ideas for improving delivery.
Skills & Experience We’re Looking For
You don’t need to be a teacher or safeguarding expert . We’d love to hear from you if you have:
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A passion for protecting children and young people
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Confidence in speaking to groups or willingness to learn
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Creativity in designing educational materials or content
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Good communication and teamwork skills
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Good digital skills (e.g., Word, PowerPoint, Canva)
What You’ll Gain
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Free training on safeguarding, sexual exploitation awareness, and workshop delivery
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Experience in education, advocacy, and youth engagement
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The chance to make a tangible difference in your community
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Opportunities to develop public speaking, content creation, and teamwork skills
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Ongoing support and mentorship from the Emerge Worldwide team
Time Commitment
We are flexible — whether you can give a few hours a month or more, we’ll work with your availability. Most workshops run during school hours, with some evening or online opportunities. Other work can be completed in times convenient for you.
Impact of role:
1. Raising Awareness & Knowledge
- By delivering training sessions and workshops, volunteers will give young people, parents, and professionals the tools to spot the signs of grooming and exploitation early.
- Every workshop increases community understanding.
2. Empowering Communities
- By educating schools, youth groups, and the wider public, volunteers help communities learn how to protect and support vulnerable children and young people.
- They equip people with practical steps for prevention, safeguarding, and reporting.
3. Creating Resources with Lasting Value
- Volunteers help design toolkits, handouts, and digital content that schools, families, and agencies can use long after a session ends.
4. Preventing Exploitation Before It Happens
- Through education and awareness, volunteers help reduce the risk of exploitation in communities by teaching early warning signs, online safety, and where to get help.
- This proactive approach can save lives and protect children from harm.
5. Strengthening the Charity’s Voice & Reach
- By educating online (social media, blogs, campaigns), volunteers help amplify Emerge Worldwide’s message to a much wider audience, influencing policy, practice, and public opinion.
6. Personal & Community Transformation
- Volunteers become role models and advocates, showing children and young people that their lives matter and they have support.
Raising awareness and prevention on sexual exploitation & sex trafficking. Amplifying our voice until freedom is experienced for all women and girls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new volunteering role in the Peri team, supporting the daily operations of the internal training team and assisting with weekly tasks, mainly administrative.
SWA trains staff and volunteers in Domestic Abuse support, including frontline care, psychologically informed frameworks, advocacy, and working with complex needs SU. We expect volunteers to be proactive, bringing forth ideas to improve training processes, and handle various tasks independently. The team is open to suggestions for upskilling in relevant areas that are feasible for the volunteer and welcome them.
About the role
1. Assist with key administrative tasks to help keep training materials and resources organised and up to date with relevant information such as:
- Research
- Updating statistics
- Creating activities or resources for trainings
- Reviewing the accessibility of training (adding audio descriptions for example)
- Send out training invites and materials
- Shadow our trainers and learn the ins and outs of our different training processes.
- Encouraged to bring your own creative ideas to the table, helping us design engaging and interactive trainings and activities.
- Potential to co-facilitate trainings
Who are we looking for?
- Ideally confident and expert in IT – but will consider
- Someone who is comfortable with different software and tools and willing to learn
- Strong communication skills
- Good organisational skills
- Willing to be creative and do own research
What can you gain from this opportunity?
As part of this role you will have the opportunity to:
- Gaining hands on experience in training and development
- Developing organisational and administrative skills
- Engage with staff and volunteers across the organisation
- Opportunity to build confidence within training/public speaking etc
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?
Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?
Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
We know that the right support at the right time makes all the difference.
Family Lives provides targeted early intervention and crisis support to families who are struggling.
Purpose of the role:
To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.
Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.
Our volunteers often tell us how rewarding their time with us is.
You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.
We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.
Module One = Tues 16th Sept
Module Two = Wed 24th Sept
Module Three = Weds 1st Oct
Module Four = Weds 8th Oct
Module Five = Wed 15th Oct
10am to 2pm
You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Board as a Volunteer Member!
Healthwatch Barking & Dagenham is seeking passionate individuals to help shape the future of local health and care.
What you’ll do:
✔️ Take part in board meetings
✔️ Guide strategy and governance
✔️ Champion community voices
What we’re looking for:
Experience in governance or community health
Strong teamwork & problem-solving skills
❤️ Commitment to improving local services
What you’ll gain:
Influence change in health & care
Training & support
Networking opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trust House Reading provides a confidential helpline service to victims/survivors of rape and sexual abuse aged 18 or above.
Helpline volunteers are a key part of this service, and we value their contribution. Helpline volunteers aim to support victims/survivors of rape and sexual abuse by providing a safe space to talk and share their feelings and needs; by providing information and signposting to other relevant organisations/services; and by referring the clients to Trust House Reading’s different services.
Hours of work: This role requires one 2-3-hour session per week. This role can be office based at our offices in Reading or home based.
Helpline volunteers must complete Trust House Reading’s specialist training and induction programme and must attend monthly supervision.
No previous helpline experience is necessary as training and on-going support will be provided.
Please note that you must be over the age of 18 and eligible to volunteer in the UK. Unfortunately, we are currently only able to offer this role to people living in the UK.
Key Tasks:
- Ensure that calls are answered promptly and efficiently during your shift.
- Provide callers with emotional support, relevant information and signposting as relevant to the call.
- Listen to helpline telephone messages and make call-backs as necessary.
- Update our database for every telephone call.
- Keep accurate records, follow up and pass on accurate messages and complete records.
- To participate in on-going training and monthly supervision.
We will reimburse reasonable travel costs for those that volunteer at our office in Reading. Our Volunteer Policy provides further information.
Please note that for this role, a DBS check must be completed and you must provide two references.
Applicants should complete the application form using the role description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Access All Areas is looking for volunteers to support both its Performance Making Diploma and Take Part programmes!
Are you:
- An artist trying to perfect your craft?
- A student looking for a placement in participatory arts?
- Or… simply interested in getting involved in your community and in knowing more about performance making and/or access?
Our volunteering opportunities might be the right fit for you!
Join as a volunteer on our Take Part programmes and Diploma and…
- Gain experience working within an established production company’s methodology
- Get to be creative, inspiring and bold with your ideas
- Be part of an inclusive performance-making process
- Build your toolkit and learn the ropes of what it takes to do inclusive creative work
- Work with emerging learning disabled and autistic artists
Performance Making Diploma overview
Run in partnership with the Royal Central School of Speech and Drama, our Performance Making Diploma is known as one of the world’s leading courses for and by learning disabled and autistic creatives.Students work with celebrated theatre and TV professionals to learn performance skills, create scripts and performances, and prepare for different career options in the arts and media.
Take Part Programmes overview
Our Take Part programme works with participants across East London and beyond, building creative skills, increasing confidence and making performance. They take place in arts venues, day centres, care homes, community centres and colleges.
As a volunteer, you might…
- Work creatively alongside students and participants and act as a ‘creative partner’ to support their ideas; Provide access support for students and participants including note-taking, accessing sensory tool, repeating instructions, etc.;
- Support the devising of performances;
- Perform alongside participants as on-stage creative support or in forum theatre workshop exercises;
- Attend theatre trips with students and participants.
For all the info, visit our website or email us
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role: Advocacy Placement Volunteering You will be providing remote (office based/virtual) advocacy support for people impacted by hoarding behaviour (PwHB) who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse/neglect. You will be working with trained colleagues to alleviate housing, benefits, mental health and other problems experienced by HUK's participants. HoardingUK (HUK) works to bring services together to improve person-centred, cost effective and time managed support.
The role: • Volunteer at HUK a minimum of one half-day (4 hours) each week. • Provide timely support to those using the service . • Maintain a caseload of up to three clients at each advice session. • Comply with HUK's case-management procedures, training programme and other relevant policies and procedures. • Work collaboratively to create an action plan with participants and professionals. • Assist in facilitating phone, correspondence, emails to statutory services and others. • Signpost to relevant external services based on participant need. • Keep accurate records. • Promote choice and control.
Who should apply
: • Trainees/professionals with interest/experience in mental health, housing, social care, legal frameworks, etc. • Passionate people committed to standing for rights. • People with lived experience of mental health and/or hoarding behaviour. • The ability to work sensitively and professionally with people who may be facing a variety of situations including discriminatory abuse and systemic neglect. • A commitment to values of HoardingUK Training on hoarding behaviour, advocacy and other relevant areas will be provided.
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The client requests no contact from agencies or media sales.
EI&P is a multidisciplinary team that provides advocacy and counselling to CYP survivors of VAWG, as well as education and training to CYP, parents, and professionals.
About the role
The EI&P Volunteer will support the team, with particular focus on the development and update of educational programmes and resources for POW and Community Engagement. This will include:
- Support research into new legislation and literature to ensure our programmes are up to date.
- Support the creation of educational resources including presentations, learning booklets, leaflets, etc.
- Support development of session plans.
- Support the development of feedback and programme evaluation tools.
- Ensuring programmes and resources are accessible to a wide range of audiences and needs.
- Supporting other members of the team.
- Identifying and reaching out to relevant external professionals to raise awareness of our services and referral pathway.
Who are we looking for?
- Knowledge of HRSE
- Some previous experience developing educational materials.
- Some previous research experience.
- Some previous facilitation experience.
- Expert use of Office packages, including PowerPoint, Publisher, or comparable platforms.
- Passionate about education as a key to change VAWG narratives.
- Clear Understanding of VAWG issues, intersectional feminism, and handling of sensitive information, confidentiality, safeguarding.
What can you gain from this opportunity?
As part of this role you will have the opportunity to:
- Work as part of a multidisciplinary team towards early intervention and prevention of VAWG.
- Access professional trainings.
- Acquire tangible experience and knowledge in the development and delivery of educational programmes and resources directed at CYP, parents, and professionals.
- Shadow opportunities around facilitation, 1:1 advocacy, as well as other departments the Volunteer might be interested in.
- Flexible time-commitment and possibility to work from home.
- Target skill development and mentorship.
- Professional supervisions with the service manager.
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Youth Engagement Volunteer
Be the Voice That Listens, Connects, and Empowers!!!
Are you passionate about uplifting young people and helping them unlock their full potential?
Do you believe in the power of connection, empathy, and lived experience?
Remix Youth Charity is looking for a Youth Engagement Volunteer to help us build meaningful relationships with young Londoners, ensuring their voices shape everything we do.
About Remix Youth Charity
We’re a new youth social mobility charity based in London, working with young people from disadvantaged backgrounds to boost their skills, experiences, and confidence. Through mentorship, opportunities, and positive role models, we help young people build the life toolbox they need to thrive.
Your Mission
As our Youth Engagement Volunteer, you’ll be the bridge between our charity and the young people we serve, listening, learning, and co-creating programmes that truly reflect their needs, dreams, and realities.
What You’ll Do
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Build trust and rapport with young people through outreach and conversation.
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Help facilitate youth-led workshops, feedback sessions, and creative activities.
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Gather insights and ideas to shape our services and campaigns.
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Champion youth voices across our platforms and events.
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Support young people in sharing their stories and celebrating their growth.
What We’re Looking For
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A warm, empathetic communicator who connects easily with young people.
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Passion for youth empowerment, inclusion, and social justice.
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Experience in youth work, mentoring, or community engagement (bonus but not essential).
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A commitment to listening deeply and acting collaboratively.
What You’ll Gain From Volunteering With Us
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A front-row seat to the impact of your work.
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Experience in youth engagement and community building.
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Opportunities to co-create and innovate with a passionate team.
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The joy of helping young people feel seen, heard, and supported.
Ready to walk alongside the next generation and help them rise?
Let’s build a charity that listens first and leads with heart.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vision Friends project has been running successfully for the past five years, providing free, Welsh Government-funded training to health and social care professionals across Wales. The training is designed to help professionals better understand and support people living with sight loss.
This year, we are launching a new strand of the project: Vision Friends: First Responders. The aim is to adapt our existing training to specifically support first responder services to enhance their ability to support individuals with sight loss in emergency and urgent care situations.
We are seeking a committed and empathetic volunteer to help us shape a more inclusive future by gathering valuable feedback from blind and partially sighted individuals, as well as first responders via online forums. This is a fantastic opportunity to make a real impact on how services are developed and delivered across communities in Wales and beyond.
What you will be doing:
Facilitate engaging and accessible online forums with blind and partially sighted people to gather feedback for an RNIB led project;
Run structured feedback sessions with first responders to understand the service experiences and identify areas for improvement;
Ensure participants feel comfortable, heard and respected throughout all discussions;
Capture key insights and report findings clearly and accurately to the health and social care training team;
Support RNIB in creating a positive and inclusive environment for all forum participants.
What you will gain:
Valuable experience in community engagement and facilitation;
The opportunity to influence real change;
Full access to training and ongoing support from the health and social care training team;
A supportive, inclusive volunteering environment.
Please note, this volunteering opportunity takes place on Fridays only and is expected to last until Autumn 2025.
Experience of Welsh language skills and/or Microsoft Teams or Zoom would be helpful but not essential. Previous experience of facilitation isn't essential as long as you have excellent communication skills including active listening skills and are confident in facilitating groups discussions and handling sensitive topics with empathy and discretion.
You will also need to have strong organisational skills, be reliable and and are committed to RNIB’s values of inclusivity and respect
Volunteering will take place remotely over Microsoft Teams or Zoom but there is also the option to attend Vision Friends training sessions and meet the team in person in Cardiff.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Independent Visitor to be matched one to one with a young person in a young offenders institution, Thamesmeed . You will visit once a month to provide them a consistent, adult relationship which is independent from the institution and from social services. This is an opportunity for the young person to share their hobbies and interest and to talk about their worries and feelings if they are ready to do so.
We'll provide full training, all your expenses and ongoing support from dedicated staff.
This is an opportunity for you to build skills and knowledge within social care and make a real difference in a young person’s life.
About Croydon Children's Quality Assurance Unit and Safeguarding Services: As part of Croydon Council we support our social care colleagues in safeguarding and promoting the wellbeing of young people from the borough. We aim to improve the young people’s quality of life for today and for the future. We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers needed for the friendliest club in London!
Can you spare two hours a week to work with some of the friendliest, welcoming people
you’ll ever meet? If so, then please come and help our volunteers organise fun, engaging
activities at our ever-growing club for people with learning disabilities. No previous experience
is needed; you just need a caring attitude and sense of fun!
Our club is split into two age groups: 14-25 years and 25 years +. You have a chance to make a real
difference to either group by creating new experiences, helping our members to grow in
confidence, build friendships and learn new skills. Our specialist club leaders will support and
train you, and you’ll benefit from working in a very rewarding environment!
The Squad Club is an impactful hyper-local charity supporting young people and adults with learning disabilities through our weekly social club.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
Remote Family Support Volunteer – Live Chat
We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.
Organisational values:
Mission: We build better family lives together.
Vision: Families should have access to active support and understanding.
Values: Trustworthy, Compassionate and Collaborative
Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.
Supervised by: The Shift Supervisor
Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:
·Provide emotional support to family members via our live chat service
·Use the Family Lives support model and tools to provide an empathic responses
·Ensure that all service users receive a high quality experience
·Sign post users to other agencies for information and additional support
·Complete conversation data records
·Alert the shift supervisor to any difficult situations
General: Volunteers should be willing to:
·Attend the relevant volunteer training
·Maintain confidentiality and adhere to the other policies and procedures of the organisation
·Participate in regular support, supervision meetings and learning sessions as agreed
For home based volunteers only:
·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home
·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties
Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.
Location: working remotely from home
You need to be a UK resident.
Supervision and Support:
·Supervision during shifts
·Debrief after every shift
·1 to 1 supervision every 6 months
·Staff available outside of shift within office hours
·Annual review
The Benefits of Volunteering:
·Satisfaction in making a real and lasting difference to families who are struggling
·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience
·Being part of a team of Family Lives volunteers and staff
·Personal development
·Opportunities to meet and interact with a wide range of people
·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre
·Flexible hours
Volunteer Person Specification. We are looking for individuals who:
·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role
·Have an ability to respond empathically to emotional content
·Good written and verbal communication
·Have good keyboard skills and IT skills, with a minimum of 45 wpm
·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting
·Have a fluent, descriptive and expressive use of English
·Can remain open minded and non-judgemental
·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures
·Willing to commit to attending regular supervision and support sessions
·Willing to work as part of a team
·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 45 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.
Our next training groups are:
Tues 16th Sept = Please note different day
Wed 24th Sept
Weds 1st Oct
Weds 8th Oct
Wed 15th Oct
10am - 2pm
Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 45 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.
To enhance the Safe Space service provision as experts by experience, supporting service users and their peers on their recovery journey.
Main Responsibilities
To work closely with the HFEH Mind Safe Space team in supporting, encouraging and motivating the people that attend our services in their mental health recovery journey. Utilising their knowledge gained through lived experience and promoting recovery through visual recovery
Tasks
· Signpost Safe Space attendees to appropriate support services
· Supporting with Self Referrals to community support services
· Promote recovery by means of visible recovery
· Promote mental health and applicable community services
· Utilise listening and communication skills to support individuals attending the Safe Space Service
· Conduct follow-up calls and face-to-face appointments supporting the recovery journey
· Assist with the completion of recovery plans
· Motivate and encourage community engagement
· Support with the development and updating of borough resources and asset mapping
· Co-facilitate with psycho-educational or informational groups
· Support service users with paperwork
General Responsibilities
• Attend and conduct required training in line with company guidelines
• Attend monthly supervisions as agreed with supervisor
• Contribute ideas and feedback to improve service provision
• Abide by company policies and procedures
• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
• Share our commitment to safeguarding adults and children at risk of harm.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
Type of person we are looking for:
Essential
· Knowledge and understanding of issues facing someone with a Mental Health illness/disability
· Knowledge and understanding of utilising mental health services
· Excellent communication skills
· Excellent listening skills
· Willingness to embrace empathy and compassion
· Ability to work with Safe Space service Users demonstrating a non-judgmental attitude and withholding bias
· Clear understanding of professional boundaries
· IT literate
· Able to support service users with form filing and making phone calls
· An understanding of the importance of professional integrity in relationships with service users, peers and other relevant professionals.
Desirable
· Knowledge and understanding of issues facing someone with a other support needs/services e.g. substance misuse, domestic abuse, debt, homelessness
· Knowledge of the borough and support available
· MS office proficient
· Experience/ knowledge of the Health and Social Care Sector
Time commitment and expenses:
· Minimum of 8 hours per week during (our core hours of 2PM – 10PM. )
· We request a minimum commitment of 6 months of volunteering after the completion of your induction.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.