Social group volunteer volunteer roles in waterloo, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting Volunteer Team Leaders to lead and inspire! This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.
Location: London, working from home
Recruiting for various Team Leaders for- so please specify.
-West London Sister Team Leader
-Slough Sister Team Leader
-Slough Brother Team Leader
-South London Brother Team Leader
-Luton Team Leader
Expenses: This is a voluntary position, but we reimburse reasonable out-of-pocket expenses in line with our policy
Main tasks
We need individuals who can manage a group of volunteers within their region and work with Human Appeal staff members to ensure volunteers’ active involvement in events and campaigns.
Recruit new volunteers and lead current volunteers who will be allocated to your team
Communicate important campaign-related information to your team
Organise 2 Fundraising events or community projects with your team within an assigned budget in the year.
Actively attend and participate in Team Leader meetings and complete any actions allocated to you E.g Recruiting volunteers for online fundraising.
Work with the Human Appeal staff team to deliver campaigns and 2 in-person events for the year.
Organise and attend Monthly Meetings with your Volunteers
Where possible, support with Team Leader recruitment by joining the interviewing panel
Knowledge/Experience/Skills
We will provide you with the tools, training and support you need but here are a few things we are looking for:
Excellent communication, negotiation, influencing, innovation and interpersonal skills
Willingness to learn and develop as an individual and accept constructive feedback
Ability to build and maintain relationships with all levels of people
Ability to support and coordinate a diverse group of individuals
Ability to prioritise workload and work well in a team
Learning and Development
To enable you to take part in this opportunity Human Appeal will provide:
Leadership training to help you develop the skills and knowledge needed to fulfil the role
A dedicated member of staff to provide ongoing support and supervision
Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy
Webinars to provide you with the information you require for the campaign
A volunteer handbook that outlines the policies and procedures you need to be aware of whilst volunteering
Benefits of volunteering with us
By volunteering in an international charity, you will gain valuable skills, experience and knowledge. We will also offer:
Opportunities to take part in Human Appeal events and training programmes
Opportunity for you and your team run your own event for a Human Appeal project of your choice
Support from our HR Team in developing your CV and interviewing skills
Experience of operating within an international humanitarian charity
Offer to provide references after 3 months of volunteering
Excellent support as part of a friendly team with fun away days
Develop knowledge and skills in people management, social media, recruitment and project management
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings
Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need. As a small charity, who has big plans, we can’t do it without the support of volunteers and fundraisers. That’s where you come in.
Join Our Volunteer Team as a Communications Officer and Make a Difference!
Are you passionate about animal welfare and looking for a flexible, rewarding volunteer role? Help us raise vital funds for our cause by managing and growing our Facebook group where we host monthly fundraising auctions!
As a Online Communications Officer, you’ll be at the heart of our online community, creating engaging content, highlighting auction items, and helping raise awareness for our charity. Your work will directly support our efforts to provide care, rescue, and rehoming for animals in need.
What You'll Do:
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Manage and grow our Facebook group: Keep the group active by posting engaging content that promotes our auctions and other fundraising initiatives.
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Create and schedule posts: Highlight auction items, share updates from our main charity page along with engaging relatable content to keep the group active.
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Design eye-catching graphics: Use Canva to create appealing posts and event graphics to attract attention and engage followers.
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Engage with the community: Respond to comments, messages, and encourage group interaction to build a supportive environment. Share our group with relevant community pages and work to increase followers.
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Develop an Auctions Newletter: Produce an exciting newsletter for our Auctions Supporters, keeping them up to date with the latest information and encouraging them to donate and take part in our monthly auctions.
Why Volunteer with Us?
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Make a real impact: Your contributions will directly support our mission to improve the lives of animals in need. Every post you create, every auction you promote, helps us raise funds for vital care and rescue operations.
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Flexible commitment: You can volunteer from home and work around other commitments. We’re looking for around 1-3 hours per week, and while some tasks may be time sensitive the majority of the role will be flexible.
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Support & Training: Join a small, friendly team who share your passion for animal welfare. We provide guidance and support to help you succeed in the role.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you!
STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for our new Co-Chair of Trustees. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees.
The ideal candidate will have extensive experience in the governance of a charity or public sector organisation and be able to commit to at least 2 years in the role.
We are in particular looking for applicants who:
- Have lived experience
- Have HR experience
- Have campaigns experience, in particular hybrid campaigning.
- Have charitable fundraising experience.
Applications from persons with lived refugee experience are highly encouraged.
Role Description
To provide strategic oversight of:
- STAR’s compliance with its Articles of Association, policies, and law;
- STAR’s compliance with all funding conditions and contracts;
- Whether STAR is best using its resources to meet its objectives;
- The effective and efficient administration of STAR;
- Monitoring and reporting of financial information;
- STAR’s funding and expenditure situation; and
- Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.
Also to:
- Contribute actively to STAR by giving strategic direction and evaluating performance against targets
- Attend and prepare for board meetings
- Appoint board members and officers via the procedures in this policy
- Approve accounts
- Ensure that STAR and the board safeguard STAR’s values and reputation
- Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.
Specific responsibilities of the Co- Chair
- Ensure the proper management of board meetings, including setting agendas in consultation with the Director, chairing meetings, facilitating discussions and decision;
- Oversee the administration and coordination of any sub-committees;
- Monitor implementation of board and sub-committee decisions;
- Take "Chair’s action" between meetings, where an immediate decision is required;
- Serve as line-manager to the Director, and conduct regular planned supervision and appraisal;
- Represent Board as required to the public or external parties such as funders and government; and
- Keep other officers fully informed so that they can deputise if necessary
- Working alongside and in collaboration with the other STAR trustee co-chair, sharing responsibilities and ensuring excellent communicative shared working.
Person Specification
Essential
- Experience of governance of a charity or public sector organisation
- A commitment to STAR’s values
- An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments.
- A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
- Integrity and good independent judgement
- Strategic vision and an ability to stay focused on strategic objectives
- Willingness to take part in STAR discussions, contribute constructively and listen to others
- Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
- Ability to work effectively as a member of a team
- Ability to maintain confidentiality
- A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
- Willingness to undertake training required to allow them to fulfil their duties.
Desirable
Five years experience in one or more of:
- Working with people seeking asylum and refugees;
- Other work with the asylum/refugee/migrant sector;
- Charitable fundraising;
- Voluntary sector issues, such as trends for charities and partnership/network formation;
- Organisational development, growth or change;
- Human resources;
- Financial management/accountancy;
- IT;
- Negotiations;
- Marketing and public relations;
- Lobbying, advocacy and campaigning regarding social justice or social policy;
- Management and administration of a charity, for example as a director or trustee;
- Campaigning;
- Social Media/ Communications
About Student Action for Refugees
STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive.
Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by:
- empowering young people to be changemakers;
- providing practical support and connecting local communities through volunteering and student volunteer led community projects;
- challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK;
- Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation
We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.
Here are just some of our highlights from last year:
- 37 STAR university student society groups, across 28 towns and cities, run by 222 STAR student leaders.
- 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
- 1,280 refugees and people seeking asylum were supported by 413 volunteers through 28 community projects and 25 one off volunteering events.
- 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
- 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of existing scholarships. We also ran workshops for hundreds of university staff.
- 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
- 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.
If you would like an informal chat before applying, please get in touch.
Deadline for applications (EXTENDED): 18th July 2025
Interviews: Rolling
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Laurence’s Larder is a food aid charity based in Brondesbury Park, Brent. Every week we offer food parcels, sit-down hot meals, a clothes bank, social activities, and access to a wide range of vital support services. We are non-referral and open to all. We bring people together, alleviating both loneliness and food poverty, utilising surplus food that would otherwise go to landfill.
Laurence’s Larder is seeking a new Chair of the Board — someone who can bring energy, strategic thinking, and people skills to help guide the charity into its next phase.
This is a wonderful opportunity to lead a well-respected, fast-growing charity that’s deeply embedded in its local community.
To apply, please send your CV and a covering letter explaining:
- Why you’re interested in the role
- What skills and experience you would bring
- How you would manage the time commitment involved
Please do get in touch if you have any questions or would like more information about Laurence’s Larder before applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you use technology on a regular basis for work, study, or daily life? If so, it is likely that you have the needed skills for this role! Help people to stay connected, improve their financial health, employability, and learn how to access much needed services and resources online! You will make a positive difference to bridging the digital divide, empowering others to gain knowledge and confidence in using technology!
This role may involve travelling to different parts of London.
What you will be doing
- Supporting service users to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
- Supporting service users to use digital apps, emails, search the internet, online shopping and set up online accounts
- Supporting service users to learn the skills to keep in touch with family and friends, such a video call and messaging
- Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
- Lead on the logistics and organisation of the sessions alongside the staff team
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
The skills you need
- Confident using digital skills
- Willingness and interest in facilitating one to one and group session on basic digital skills
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.
Role Overview
As the Specialist: Talent Communications, you will shape QuilomboUK’s narrative by designing and delivering impactful internal communications and HR marketing strategies. You’ll craft compelling messaging for talent initiatives (e.g., D&I, wellbeing, performance) and lead the creation of employee newsletters, alumni engagement, and employer branding campaigns. This role is ideal for a creative storyteller passionate about using communication as a tool for social justice and organisational change.
Key Responsibilities:
Internal Communication Strategy
- Develop and execute a comprehensive internal communication strategy that aligns with HR and business objectives, ensuring clarity, consistency, and cultural relevance.
- Partner with HR, leadership, and cross-functional teams to communicate talent priorities (e.g., DE&I goals, wellbeing programs, performance frameworks).
- Use data-driven insights to refine communication channels for maximum engagement in a remote environment.
Content Creation & Distribution
- Design and distribute monthly newsletters for professionals and alumni ambassadors, highlighting key updates, success stories, and social justice initiatives.
- Create visually engaging content (e.g., infographics, videos, podcasts) to promote talent programs, ensuring accessibility for diverse audiences.
- Maintain an editorial calendar to prioritise timely, mission-aligned messaging.
Talent Initiative Messaging
- Craft clear, inclusive messaging for HR campaigns (e.g., anti-racism training, mental health resources, recognition programs) to drive awareness and participation.
- Embed social justice principles into all communications, ensuring language reflects QuilomboUK’s values and amplifies marginalised voices.
- Develop toolkits for managers to cascade key messages effectively across teams.
HR Marketing & Employer Branding
- Collaborate with the Talent Acquisition team to design an HR marketing strategy that enhances QuilomboUK’s employer brand and attracts diverse talent.
- Produce content for careers pages, social media, and recruitment campaigns that highlight our culture, D&I commitments, and employee stories.
- Analyse retention and engagement metrics to refine messaging that supports talent retention.
D&I Integration
- Ensure all communications reflect QuilomboUK’s DE&I goals, using inclusive language and imagery.
- Partner with ERGs (Employee Resource Groups) to co-create content celebrating diverse identities and perspectives.
- Lead initiatives to educate employees on equity topics through targeted campaigns (e.g., cultural awareness months, disability inclusion).
Qualifications
- Experience: 3+ years in internal communications, HR marketing, or content creation, preferably in DE&I-focused or mission-driven organisations.
- Skills:
- Exceptional copywriting and storytelling abilities for diverse formats (newsletters, scripts, social media).
- Proficiency in design tools (e.g., Canva, Adobe Creative Suite) and communication platforms (e.g., Google Chat).
- Strong stakeholder management skills, with the ability to influence leaders and collaborate across teams.
- Knowledge:
- Understanding of DE&I communication best practices and trauma-informed messaging.
- Familiarity with employer branding strategies and talent lifecycle touchpoints.
- Alignment: Passionate about QuilomboUK’s mission and the role of communication in driving equity.
Personal Attributes
- A creative visionary who balances innovation with cultural sensitivity.
- Empathetic listener who translates complex ideas into relatable, actionable content.
- Detail-oriented organiser who thrives in a fast-paced, remote environment.
- Advocate for inclusive language and accessible communication design.
Why Join QuilomboUK?
- Impact: Shape narratives that advance social justice and employee belonging.
- Creativity: Experiment with multimedia storytelling in a values-driven environment.
- Culture: Join a collaborative team where authenticity and courage are celebrated.
- Flexibility: Remote work with autonomy and opportunities for growth.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Amplify voices. Ignite change. #CommunicateForJustice #PeopleFirst #InclusiveStorytelling
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Universal Maidens Association Cameroon (UNIMAC)
The Universal Maidens Association Cameroon (UNIMAC) is an organization dedicated to empowering women and promoting social and economic development in Cameroon.
Universal Maidens Association Cameroon (UNIMAC) is an organization dedicated to empowering women and promoting social and environmental development within Cameroon. The association recognizes several pressing challenges faced by communities, particularly women and marginalized groups, and aims to address these issues through various initiatives.
Fundraising & Grant Writing Specialist
Volunteer Role Description (remote, unpaid)
Fundraising & Grant Writing Specialist Volunteer Role Description (remote, unpaid)
Call for Volunteers: Fundraising & Grant Writing Specialist
Are you passionate about driving impact through strategic fundraising? Do you have experience in securing grants, sponsorships, and donor contributions for social impact projects? UNIMAC is looking for a Fundraising & Grant Writing Specialist to help us expand our reach and empower more women and youth through education, advocacy, mentorship, and leadership development.
About UNIMAC: It is a purpose-driven nonprofit organization committed to empowering women and girls through education, advocacy, mentorship, leadership training, and personal development. Our programs provide life-changing opportunities, but we need dedicated fundraising experts to help us sustain and scale our impact.
What You’ll Do Grant Writing & Applications – Research, write, and submit compelling grant proposals to potential funders. Partnership Development – Identify and engage sponsors, donors, and corporate partners who align with our mission. Fundraising Campaigns – Plan and execute online and offline fundraising initiatives to support program sustainability. Donor Engagement – Develop strategies to maintain relationships with existing supporters and attract new donors. Impact Reporting – Assist in tracking and reporting fundraising outcomes to ensure transparency and effectiveness.
Who We're Looking For ✅ Experience in fundraising, grant writing, or sponsorship acquisition. ✅ Strong research and proposal-writing skills. ✅ Ability to create and execute strategic fundraising plans. ✅ Passion for social impact, women’s empowerment, and leadership development. ✅ Excellent communication and relationship-building skills.
Why Join Us? Work with a global team of changemakers across Cameroon, USA, and beyond. Gain hands-on experience in fundraising for a high-impact social nonprofit. Be part of a mission-driven organisation transforming lives through education, advocacy, training, and mentorship. Help scale life-changing programs for women and youth.
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you!
STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees.
We are in particular looking for applicants who:
- Have lived experience
- Have HR experience
- Have campaigns experience, in particular hybrid campaigning.
- Have charitable fundraising experience.
Applications from persons with lived refugee experience are highly encouraged.
Role Description
To provide strategic oversight of:
- STAR’s compliance with its Articles of Association, policies, and law;
- STAR’s compliance with all funding conditions and contracts;
- Whether STAR is best using its resources to meet its objectives;
- The effective and efficient administration of STAR;
- Monitoring and reporting of financial information;
- STAR’s funding and expenditure situation; and
- Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.
Also to:
- Contribute actively to STAR by giving strategic direction and evaluating performance against targets
- Attend and prepare for board meetings
- Appoint board members and officers via the procedures in this policy
- Approve accounts
- Ensure that STAR and the board safeguard STAR’s values and reputation
- Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.
Person Specification
Essential
- Experience of governance of a charity or public sector organisation
- A commitment to STAR’s values
- An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments.
- A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
- Integrity and good independent judgement
- Strategic vision and an ability to stay focused on strategic objectives
- Willingness to take part in STAR discussions, contribute constructively and listen to others
- Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
- Ability to work effectively as a member of a team
- Ability to maintain confidentiality
- A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
- Willingness to undertake training required to allow them to fulfil their duties.
Desirable
Five years experience in one or more of:
- Working with people seeking asylum and refugees;
- Other work with the asylum/refugee/migrant sector;
- Charitable fundraising;
- Voluntary sector issues, such as trends for charities and partnership/network formation;
- Organisational development, growth or change;
- Human resources;
- Financial management/accountancy;
- IT;
- Negotiations;
- Marketing and public relations;
- Lobbying, advocacy and campaigning regarding social justice or social policy;
- Management and administration of a charity, for example as a director or trustee;
- Campaigning;
- Social Media/ Communications
About Student Action for Refugees
STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive.
Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by:
- empowering young people to be changemakers;
- providing practical support and connecting local communities through volunteering and student volunteer led community projects;
- challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK;
- Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation
We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.
Here are just some of our highlights from last year:
- 37 STAR university student society groups, across 28 towns and cities, run by 222 STAR student leaders.
- 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
- 1,280 refugees and people seeking asylum were supported by 413 volunteers through 28 community projects and 25 one off volunteering events.
- 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
- 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of existing scholarships. We also ran workshops for hundreds of university staff.
- 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
- 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.
If you would like an informal chat before applying, please get in touch.
Deadline for applications (EXTENDED): 18th July 2025
Interviews: Rolling
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trailblazers’ mission is to reduce re-offending and inspire new futures. Your support will help a young man to reconnect with his community, friends and loved ones, go into education, training and employment, and give a person a sense of hope for the future.
Trailblazers has been providing mentoring services to people in prison since 1998 with ultimate aim to reduce re-offending. We provide support to men between the age of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their own community for up to 12 months. The Education, Training & Employment (ETE) team supports our mentees in custody to break down barriers to employability. Post-release, this continues by supporting mentees to gain meaningful and career changing roles in sector specific industries such as Construction, Engineering, Catering & Hospitality or the Self-Employment route.
The ETE team are looking to build a team of volunteers to work with mentees in the community and to shape the existing ETE service in the Thames Valley area. We are looking for volunteer mentors who can commit for up to 12 months and give a few hours a week to support men to change their life by being inspirational role models, helping with goal setting and supporting their mentee to access ETE opportunities and ultimately gain meaningful employment. Mentoring sessions will be 1:1, take place weekly and can be done remotely by telephone or online. These sessions will last approximately one hour, but some time should also be given to liaising with Trailblazers staff and researching relevant opportunities.
Induction training is provided, out of pocket expenses covered, a mobile phone is provided to protect your identity, a Trailblazers T-shirt and lanyard are provided, DBS costs are covered, as well as regular reflective practice sessions to support you within your role.
We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, under represented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men.
Trailblazers are looking for Volunteer Mentors who are:
- Empathetic with a positive outlook and manner.
- Able to help others without judgement or discrimination.
- Excellent communicators with a sense of humour.
- Well organised, can prioritise and multi-task.
- Reliable and able to commit to the role for up to 12 months providing weekly ETE sessions remotely either by telephone or via Zoom / MS Team digital platforms.
- Have skills and experience in supporting those who are disadvantaged into education, training and employment (ETE).
- Able to work independently with the ability to prioritise and manage your own workload with minimal supervision taking a flexible and creative approach to the demands of the post.
- Able to demonstrate sensitivity to other cultures, working with people from other backgrounds and demonstrate a commitment to equal opportunities.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.

The client requests no contact from agencies or media sales.