Social media manager jobs

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract Type: 12 Month fixed term contract - maternity cover
Salary: £29,000 - £34,000 depending on experience
Hours: Full-time 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
 
Closing date: Sunday 2 November 2025. We may extend the advert, but please apply as soon as possible.

Telephone interviews will be held week commencing 3 November 2025

Interviews will be held, in person at our Peterborough office on Thursday 13 November 2025

No agencies please
 
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

We are looking for an experienced and enthusiastic social media officer who will manage and develop the charity’s social media channels. This role will help us grow our reach, raise awareness and drive engagement with our audiences.

You will have a proven track record of creating and curating compelling content that will engage, educate and inspire interaction across social media platforms. You will be a skilled writer and experienced in producing multimedia content that supports our organisational strategy and builds our online community.

You will be a strong communicator and team player. You will be able to build good working relationships and collaborate with colleagues across teams. You should enjoy working in a fast-paced organisation and be self-motivated. In addition, you will need a full driving licence, with access to a car for attending events.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:
 
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
 
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
 
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
 
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
 
You may also have experience in the following: Social Media Manager, Social Media Lead, Social Media Officer, Communications Manager, Communications Officer, Digital Officer, Membership Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications, Marketing Management, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
 
REF-224 636

About the role

You’ll join us at a vital and exciting time, as we help to shape what the future of health and care looks like with our new strategy and a reshaped communications and engagement directorate.

We’re looking for a strategic and creative digital communications leader to join our team, overseeing our digital channels, including email, paid and social media. In this role, you will plan, produce and evaluate all kinds of digital content, ensuring it is engaging and accurate, and aligns with our strategic and income-generating goals. You'll work closely with colleagues across The King's Fund to find interesting stories to tell and use insight and data to craft the right assets for our audience and make improvements to our channels. 

You’ll oversee the delivery of marketing and communications campaigns across multiple channels and enjoy both the creative and technical aspects of channel and community management. You'll be a compassionate and inspiring people manager and a confident communicator.

If you’re passionate about storytelling, data-driven strategy, and delivering meaningful results, we’d love to hear from you.

The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy. 

What you'll get in return 

The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

How to apply

To apply, please visit our website and read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. 

No agencies please.

CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.

The deadline for receipt of applications is Tuesday 4 November, 9.30am. Late applications will not be considered.

Interviews will be held on Wednesday 12 November. The role is available to start immediately.

The CAS Community Food Partnership is intended to support Food Projects (i.e., Foodbanks, Food Pantries, Top Up Shops, & Community Fridges to name a few) with capacity building and diversifying their operations – enabling them to support their communities and users, with overcoming challenges related to food and income insecurity. The project delivers activities across the county, with each Officer acting as a dedicated point of contact for each district. Activities range from supporting awareness raising of local services (i.e., Healthy Start, Affordable Food information, Cooking Projects) through social media channels to supporting Food Projects to become more resilient, including looking at their food supply chain and supporting the development of innovative solutions.

As the Community Food Partnership Manager you will provide strategic direction, and management to a team of four, and work with partners to ensure the outcomes of the project are met. You will have a good level of knowledge of infrastructure/capacity building support and be an experienced Manager of people. You should have an awareness and understanding of the challenges facing the voluntary sector and be skilled at developing partnerships, be able to demonstrate sound financial acumen, and the ability to navigate multiple priorities.

If you are interested in the role and would like to learn more, please contact Alice Wade, Deputy Director of Operations and Business Development for an informal conversation.

Successful candidates will be proactive individuals with a can-do attitude and appetite for learning. We are looking for those who can communicate with a wide range of people with varying degrees of experience. We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.

What we offer You will work within a reputable charity which offers its employees benefits which include: • Blended working where role allows • Flexible working options to support work/life balance • 33 days (FTE) increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays • Up to 4% matched pension contribution • 2 days pro rata volunteering days to support volunteering in Suffolk • Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities • Company Sick Pay Scheme • Continued Professional Development for job related development • Family Friendly policies and practices • Tailored induction 

Closing date; Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability. We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.  

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and fixed term contract for one year. 

The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.

Wildlife & Countryside Link is a coalition of 90 nature charities. We are looking for someone with creativity, wit and a great eye for detail to support our social media and communications.

Anti-environmental voices are growing louder, but we need our call for environmental action to reach the public and policymakers more clearly than ever. Do you have the great writing, excellent people skills and digital know-how to help us swing the balance and make sure nature cuts through?

You would be joining a small, dynamic Link team, working with partners from across the nature charity sector and beyond. You would play a central role in developing and growing Link’s own public digital voice and in coordinating and empowering our members in their own communications. Please do apply if you would like to be at the forefront of nature-campaigning in the UK.

To apply, please send your CV, with a short covering letter and a completed diversity monitoring form by 9am on Monday 3rd November 2025. Interviews will take place w/c the 10th November 2025.

Engagement and Development Manager
Location: The Bay Foodbank, NE29 6BA
Hours: Full time (40 hours per week)
Salary: £31,592.78

At The Bay Foodbank, we believe no one in our community should go hungry or face crisis alone. We provide emergency food support, reduce food waste, and work with partners to build a stronger, more resilient community.

We are now looking for an Engagement and Development Manager to join our Senior Leadership Team. This is an exciting opportunity for someone who is passionate about community impact, experienced in stakeholder engagement and fundraising, and ready to help shape the future of the foodbank.

About the Role
As Engagement and Development Manager, you will:
 Lead on fundraising and income generation, developing strategies to secure support from donors, grants, community events, and corporate partnerships.
 Build and nurture relationships with partners, supporters, volunteers, and the wider community.
 Develop and deliver marketing and communications campaigns to raise awareness of our work.
 Support organisational growth through strategic planning and operational improvements.
 Provide line management to staff, supporting their development and fostering a collaborative culture.

This role is central to ensuring the foodbank remains financially sustainable, operationally effective, and deeply connected to the community we serve.

About You
We are looking for someone who has:
 Experience in fundraising, stakeholder engagement, or communications.
 Strong relationship-building and leadership skills.
 The ability to manage projects, prioritise, and work under pressure.
 Excellent communication skills, both written and verbal.
 A positive, professional, and engaging approach.

Experience in the voluntary/community sector and a full driving licence are desirable.

Why Join Us?
You’ll be joining a dedicated team that believes in creating real change and supporting people when they need it most. You’ll be making a real, meaningful and instant impact on peoples lives.

If you are motivated, proactive, and ready to make a difference, we would love to hear from you.

Closing Date: Monday 27th October 2025
Interviews: Tuesday 04th - Wednesday 05th November 2025.

We are looking for an experienced Senior Communications and Media Officer to join a fantastic research institution for a 9 month contract. This is a varied role that combines media engagement, content creation, and strategic communications. The Senior Communications and Media officer will help raise the profile of our organisation, strengthen stakeholder relationships, and ensure our work is communicated clearly, consistently, and with impact.

Role Responsibilities

• Develop and implement media and communications strategies to support organisational objectives.
• Build and maintain strong working relationships with journalists, editors, and other media contacts.
• Secure proactive and reactive media coverage that informs, influences, and engages key audiences.
• Draft high-quality written materials, including press releases, blogs, articles, speeches, and digital content.
• Provide advice and support to spokespeople, ensuring effective media engagement and interview preparation.
• Oversee digital channels, including website updates and social media content, ensuring relevance and accessibility.
• Edit and refine communications outputs to maintain clarity, accuracy, and consistency in tone of voice.
• Monitor potential reputational risks and support senior colleagues with crisis communications.
• Work collaboratively across teams to ensure research, insights, and messaging are effectively communicated.

Key Specification

• Demonstrable experience in generating media coverage and building relationships with journalists.
• Strong writing and editing skills, with the ability to adapt content for different audiences and formats.
• Proven ability to deliver communications strategies that achieve measurable impact.
• Excellent organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong digital skills, including experience with social media management and website content systems.
• Confident communicator with strong interpersonal skills and the ability to influence at all levels.
• Flexible, proactive, and able to work independently as well as part of a team.
• An interest in policy, research, or social issues would be an advantage.

What’s on Offer:

• A 9-month contract role with a fantastic research institution
• Hybrid working 3 days a week in a London office
• £158-£177 per day + daily holiday pay

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Senior Media and Communications Officer/ Media and Communications Officer
The Talent Set are delighted to be working with a leading membership body to recruit 2 fantastic positions - a Senior Media and Communications Officer and Media and Communications Officer. Both opportunities are 6-month contract positions starting as soon as possible.

Role Overview
Both opportunities will support the College’s proactive media and communications work to improve awareness and recognition of the College’s role. Working within the Department of Strategic Communications, the postholders will create engaging content, identify media opportunities, and collaborate across teams to strengthen the College’s reputation and influence. Depending on experience, responsibilities may include leading proactive campaigns or supporting day-to-day media activity and project delivery.

Key Responsibilities

· Liaise with and respond to enquiries from media, individuals and other organisations.

· Lead in the delivery of proactive media and communications strategy to both external audiences and membership. This should include storytelling, developing campaigns and influencer and lived experience engagement.

· Work with the Media and Communications Manager and Head of External Affairs to devise new comms strategies, both proactive and reactive, that are aligned with the College’s priorities to maximise existing and potential opportunities.

· Develop multi-channel content to help push messaging, ensuring it is sensitive to the College positioning, reflect strategic priorities, and helps further the aim of influencing policy and decision making.

· Monitor the media to identify appropriate opportunities, from major Government announcements and high-profile policy issues to awareness weeks and news planning events.

· Write press releases, supported by senior press officer and media manager (if Media and Communications Officer position).

· Proactively generate story ideas.

Person Specification

· Journalist/experience of journalism actively working in the media with Public relations/press experience.

· Good news sense and understanding of how the media works and how to make an impact.

· Ability to efficiently draft accurate press releases and other written materials.

· Experience creating the media and communications strategy for proactive campaigns.

· Experience of responding quickly and agilely to media requests.

· Team player, with the confidence to take the lead when necessary.

What’s on Offer
Salary:

Senior Media and Communications Officer – £41,574 - £46,547 day rate equivalent.

Media and Communications Officer - £29,768 - £31,876 day rate equivalent.

Location: Hybrid working from their London office 2 days per week.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.

We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.

As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.

Essential experience, skills and attributes

• Experience of leading, developing, and inspiring a small team
• Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
• A data-driven approach and be confident in analysing data and turning insight into actionable strategy
• Experience in building and engaging digital communities or membership growth initiatives
• A passion for the work, potential, and benefits of the Arts Marketing Association

For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack. 

Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this. 

About This Job

As Marketing Assistant at sister charities, ACCT UK and CCFA, you will play a key role in planning, creating and delivering impactful marketing and communications. Working closely with the wider Development team, you will help to deliver campaigns that inspire donors, attract corporate sponsors, and tell the powerful impact stories of cadets and adult volunteers across the UK.

Essential Skills

• Highly organised 

• Excellent communication skills both verbal and written 

• A flair for storytelling and content creation for a variety of audiences

• Knowledge of digital marketing tools and channels

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner.

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

Main purpose of the role 
As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you’ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. 

Main Responsibilities: 

1. Play a leading role in the development and delivery of ICC’s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. 
2. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. 
3. Establish a robust donor stewardship strategy, building strong relationships with existing  and potential donors and increasing donor retention and engagement 
4. Lead on the cultivation and stewardship of partnerships with churches. 
5. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. 
6. Work with the team to support the legacy giving strategy, to maximise long-term income. 
7. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. 
8. To assist and promote ICCs presence at fundraising and other events.
9. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. 
10. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. 
11. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. 
12. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. 
13. Undertake additional duties as requested. 
14. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner.

Fundraising Campaigns and Events 

1. Plan, coordinate, and manage our annual fundraising event. 
2. Support the Executive Director on other events. 
3. Project manage our newsletter and appeal campaigns. 

Safeguarding Statement

International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures.

All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards.

Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts.

We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone’s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve.

We together are: 

Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of  COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM

Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share.

For the full person spec and job description, please refer to the attachment below.

Senior Manager, Retention and Engagement

Contract type: Permanent, Full Time (35 Hours per week)

Location: London, UK.

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person

Salary: £48,867 – £51,439 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.

About the role

As our Senior Marketing Manager - Retention & Engagement, you will strategically lead the team responsible for the £34 million existing supporter income stream and work closely with and the wider Supporter Marketing Team and teams across Communication and Fundraising to maximise Supporter Lifetime Value.

In this role, you will:

• Own and deliver the strategic priorities for Supporter Engagement and Retention, holding accountability for the £34 million income target and the maximisation of Supporter Lifetime Value.
• Provide direct line management to a team of five specialists, leading the strategic prioritisation and delivery of the entire retention portfolio (Appeals, HV, Email, Stewardship, Magazine).
• Lead the annual and long-term budget planning process, driving accurate forecasting and optimal resource allocation for the retention function.
• Design and champion the omnichannel Supporter Journey roadmap, ensuring a unified, personalised experience that strengthens supporter loyalty and engagement.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Retention Strategy & Income Accountability: Proven track record of managing a significant income stream from existing supporters, demonstrating success in reducing attrition and growing supporter lifetime value.
• Leadership & Budget Mastery: Experience in leading and managing a small, high-impact team of specialists, coupled with expertise in annual budget planning, forecasting, and reforecasting.
• Engagement & Digital Expertise: Deep expertise in developing and optimising complex supporter loyalty programmes and automating multi-channel journeys, including proficiency in email marketing.
• Collaboration & Influence: Exceptional interpersonal and influencing skills with the ability to build strong senior-level relationships and drive alignment across Fundraising and Communications teams.

Although not essential, we’d prefer you to have:

• Experience managing or overseeing Mid-Value Donor strategies within a mass-market context.
• Prior experience working in the Non-Profit or International Development Sector.
• A professional CIM/IDM Qualification (or equivalent).

Closing date: Applications close 12:00 PM UK time on 3rd November Interviews are expected to take place week commencing 10th November.

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

About Reprieve

Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.

You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.

We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.

Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.

We collaborate closely with our independent partner organization Reprieve US.

About the Role

The role of the Media Officer is to support Reprieve’s communications through traditional and social media, in support of the organisation’s strategic and fundraising objectives. You will be responsible for building relationships with journalists, providing media advice to Reprieve staff, and working with colleagues to ensure external messaging is consistent in quotes, briefings, social media content, and on Reprieve’s website. You will help to find and develop stories, collaborating with journalists and external partners on media that has an impact: revealing human rights abuses, shaping policy and raising the profile of our clients.

The successful candidate will have excellent writing and communication skills, and a proven ability to produce exceptional work under pressure. They will have a deep understanding of all forms of media and how to use these platforms for maximum impact, and a track record of securing media coverage on challenging issues.

Length and Salary

This is a full-time role on a one-year fixed term contract, subject to extension depending on funding. The annual salary is £42,193 per annum less any required deductions for income tax and national insurance.

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home.

Further information and how to apply

Please see the job description for full details including more detail on the role and a person description. To apply for this role please follow the link in the job description to download and complete an application form. Please note that CVs, cover letters and other documents cannot be accepted for this role. The deadline for applications is 11.59pm on Sunday 16 November 2025.

Job TitleCommunications Manager

LocationHome based (Home working with regular meetings in London)

Salary£35,000 - £45,000

HoursFull Time, permanent 

Reports to                   Chief Policy Officer 

NOTE:

• Please include notice period and salary expectations in application letter.
• First round interviews will be held on Friday 7 November, final round interviews will be held on Friday 14 November

About Parentkind

As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. 

Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.

Supporting parents beyond the school gate

In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey.  Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. 

Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.

The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.

Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.

We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.

Our direct support of schools

Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.

In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.

Our focus on Policy & Research

Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.

In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.

Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.

Our Media Engagement

Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.

Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.

It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. 

If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.

What we are looking for…

• Someone with a “nose for news” and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media. 
• We are a small, fast paced team, there are no line management responsibilities attached to the role. We’re looking for someone with a “roll up your sleeves up and get on with it” mentality.
• Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media 
• Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media
• A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents.
• We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work.
• Someone who can to respond to social media debates at pace and make sure are part of the debate.
• Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince.
• Someone with experience of appearing on broadcast media and willing to be a ‘talking head’ for Parentkind as required. This is not essential, but it would be great to have someone willing to do this.

Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.

Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.