Main duties and responsibilities

Talk for Health delivers a proactive Community Psychology service on behalf of the NHS and other funders in Islington and Camden.  We train lay people in our own group peer counselling method, and enable them to set up ongoing groups for psychological wellbeing.

We are looking for a person to fulfil a high intensity position at the centre of our service delivery.  This is very demanding role and requires someone with both high-level Operational and Psychological knowhow and skills. 

As in any very small Social Enterprise, this person will be well qualified, skilled and humble. 

Their work will span from humble administrative tasks (flyering, photocopying, data entry) to complex problem solving, to training and supporting people in severe psychological distress. 

While Masters Level Psychological knowledge, and hands-on experience of supporting people in crisis is essential, we cannot emphasise enough that the largest part of your workload will be routine and heavy-duty admin.  No day is the same in this role. Constant prioritising and a lot of crisis management are constant, whilst ensuring the quality and timely delivery of all our trainings, groups and events.

Duties you will be fully accountable for include (but note we are a small team and there is often the need to help in other areas):

• Co-ordination of trainings, events, and ongoing groups
  At the heart of our service delivery are trainings and ongoing groups – at least 20 a month.  These require:
  • Promotion: the person holding this role is accountable for meeting stringent funder targets around filling all trainings, groups and events
  • Planning and co-ordination:  planning a year ahead right up to the minute before, co-ordinating during, and following up after. This involves countless tasks  from booking and checking venues, to managing 30+ offsite trainers and volunteers, to dealing with and registering  participants, to ordering providing catering needs, so that we always run as a “well oiled” machine

• Data management and analytics
  We are required to collect, manage and protect data for all our service users, for reporting reasons and in order to track our social impact. Processes are strictly followed to capture the data, record it accurately, manage and analyse it. All GDPR policies and compliance are also a responsibility of this role.
   
• NHS and other Funders’ contract management and reporting
  You will be expected to collect, enter and analyse data, write reports and present to monitoring panels at least quarterly.

• Onboarding and training staff, volunteers and trainers
  You will ensure all staff and volunteers (30+ at the time of writing) are properly inducted  e.g. on our policies, processes and procedures, as well as undergoing Enhanced DBS checks and training in Safeguarding. You must accurately track this process for each and every staff member.  They are a growing community , bringing extra pressure to this role.

• Participant management
• ​The entire cycle of recruitment, registration and tracking of participants in all our events and sessions sits firmly under this role’s responsibilities. Our participants - including sometimes highly distressed individuals with diagnoses of severe mental illness e.g. Schizophrenia,

often have questions, fears and worries. You need the psychological expertise to respond to them skilfully.

• Service delivery
• You will deliver trainings, interactive events and one to one support amongst Our participants - including sometimes highly distressed individuals with diagnoses of severe mental illness e.g. Schizophrenia.  You need psychological expertise, skills, self-awareness and – within our model – the willingness to share your own vulnerabilities - to do this effectively.

• Marketing and comms
  The success of our programmes relies heavily on us achieving attendance targets and raising our profile amongst the public and funders. Designing and implementing our marketing and promotional strategy - both to health professionals/workers and the general public – is an essential part of this role.
   
• Copywriting
  To support or marketing and promotional activities, both online and offline. A good eye for detail and design is important.
   
• Digital media management
  Digital media is an integral part of our marketing mix. You will be in charge of all our channels: Mailchimp newsletters, Twitter, website and Facebook updates.

• Admin support
  No task is too small at Talk for Health. We expect everyone to get their hands ‘dirty’ and embrace small things as well as big things. As well as all of the above, this job includes all manner of administration tasks, such as: manning the company phone, stock taking of materials, ordering stationery, packing cases with training materials and refreshments.
   

You will be required to work with people at all levels both in and outside the company, and will need to be e.g.

• Trainers, Volunteers, Staff, participants, Local mental and other health professionals (GPs, Psychiatrists, Psychologists, organisations such as Mind)
• NHS and other Funders and sponsors
• Board members and our CEO

The team

It’s a small, entrepreneurial setting and the core team will be you, our Psychotherapist Founder, a second Director and a Service Delivery Manager at our home-based office in NW3. (All office work, trainings and events are being carried out remotely during the Coronavirus Pandemic). This is an inclusive but fast paced and highly demanding environment where you will often need to work on your own under pressure.

Qualifications and experience needed

• Master’s level psychological or mental health training – or the equivalent in experience
• Good grasp of psycho-social/Community Psychology mental health model: open-ness to our core premise that lay people can be trained and supported to help each other as effectively as professionals
• 5+ years’ experience of fast-paced and effective operational and project management work, multi-tasking to tight deadlines, ideally in a commercial setting (we need high-level operational efficiency)
• 2+ years’ experience managing high volume events or trainings
• Experience working with people in severe distress or crisis
• Experience facilitating groups with complex needs according to a clear protocol
• Masters’ level experience of quantitiave and qualitative data analysis

Skills and abilities

• Administrative effectiveness: able to get a heavy and varied workload done fast, with scrupulous attention to detail
• Psychological skill:  able to train and work with groups of people with very varied and complex needs, whilst owning and sharing your own vulnerabilities
• People and volunteer management: able to delegate, achieve clarity about who is doing what, and ensure the whole team is working to a high standard
• Data analytics: ability to both to produce accuracy in the detail and to analyse ‘high level’ i.e. deduce key points from large and complex volumes of data
• Excellent interpersonal skills: including the ability to remain calm in heated moments
• Self-motivation and drive for excellence
• Ability to be flexible and readjust plans, able to prioritise work within set deadlines.
• Excellent written communication: e.g. for social impact reports, marketing materials, newsletters, and social media.
• Excellent group facilitation skills including awareness of personal strengths and learning edges when leading groups; projection and transference; managing boundaries within a set training format, and dealing with challenging scenarios
• Demonstrated ability in strategizing, producing, and managing marketing and social media campaigns, writing marketing copy, and facilitating edits of ad material
• Excellent IT proficiency in e.g. Apricot (or another CRM), Trello, Monday (or other project management software), Microsoft 365 including Excel, Eventbrite, Wordpress, social media, Mailchimp, Text marketing systems
• Ability to deal with confidential issues in a professional and sensitive manner
• Resilience: capacity to face adversity, constructive criticism, extremely demanding circumstances and setbacks.
• Ingenious and innovative problem-solver within tight time and financial constraints
• Ability to consistently meet high expectations with a positive attitude
• Humility: willingness to carry out tasks needed, according to precise protocols,  in order to get the job done as required

Salary and practicalities

• £30,000 a year
• The position will begin with a 6-month probationary period.
• You need to have your own laptop computer
• You will be based remotely curing the pandemic, and after that at our home-based office in NW3, visiting delivery sites in Islington and Camden as required:  we have a strong preference for a candidate in this local area
• You will be required to work occasional evenings and Saturdays

About Talk for Health

Talk for Health is a small mental health social enterprise in NW3.  Our aim is to demystify therapeutic talk and our approach has been shown to be as effective as therapy. Our service runs in Islington and Camden, funded by the NHS and grant-makers, and involves a busy schedule of free trainings, groups and events.

Deadline for application forms and CV’s is 2nd May 2020

Duration: Two years Fixed-Term 

Are you highly organised with good project management skills? Are you committed to improving humanitarian outcomes and do you believe that research and innovation should be at the centre of efforts to improve humanitarian effectiveness? Could you communicate with a range of external stakeholders, at all levels of seniority, both verbally and in writing?

We are looking to recruit a highly effective Programme Officer to join our dynamic humanitarian innovation team. You will provide effective management across our large portfolio of innovation grants and support the operational delivery of the programme and innovation management activities.

Elrha is a leading actor in the humanitarian system focused on research and innovation. We work to improve outcomes for those affected by crises by ensuring that humanitarian practice is based on evidence of what works, and tools and techniques used are continually improved through research and innovation. We fund and support research and innovation projects around the world, working in partnership with humanitarian organisations, the international humanitarian community, the private sector and other actors engaged in research and innovation.

To be successful, you will need to be flexible, with the ability to work well in a busy and constantly changing environment. You will have strong organisational and communication skills and be able to show experience in grant management.

We are committed to the safeguarding and protection of vulnerable people in our work. This post is subject to a range of vetting checks including a criminal records disclosure. 

Closing date: 24 March 2020 

Interview date: 3 April 2020

Do you want to be part of a team proactively driving positive change in public policy and practice within childcare and early years provision? Do you have excellent creative skills and the ability to write compelling content across a range of media and as part of a wide range of organisational projects? Do you have the drive to promote our views and communicate key messages through policy, targeted campaigns, the media and our key stakeholders? Then this position could be for you.

The Professional Association for Childcare and Early Years (PACEY) are looking for a Campaign and Communications officer to join our small and collaboration team in the Bromley office.

With around 25,000 members who work in the early years sector, made up of childminders, nannies and nursery workers, we support them to deliver high quality care and early learning through online training, practical help, expert advice and peer support.

The full job description and person specificiation has been attached.

Key responsibilities for the role include –

• Ensuring PACEY is informed of policy, research and regulatory developments (including government and parliamentary activity in England) in the field of childcare and early years and able to react swiftly if necessary.
• Confidently writing concise, impactful briefs and summaries on specific policy and legislative documents and other sources of information, identifying how key issues might interact with and affect PACEY’s work.
• Ensuring all proactive and reactive media work including press releases and quotes accurately reflects PACEY’s policy positions and are delivered effectively to secure coverage, so increasing PACEY profile.
• Supporting the preparation of media comments and writing of press releases. 
• Monitoring and nurturing PACEY’s press relationships and contacts and activity relevant to the sector, ensuring PACEY is seen as a source of evidence and comment including toiled out of hours social media activity if needed.
• Creating compelling and innovative content, for example blogs and articles for PACEY’s print, online and social channels using networks. Writing articles, case studies, emails, blogs and other content to identify and take advantage of relevant external opportunities to promote best practice in the sector and raise awareness of PACEY’s positions through different communication channels.
• Along with the Policy Advisor and Communications team, this role will be able to devise and deliver creative public campaigns with SMART objectives, to achieve positive change for childcare and early years.
• Coordinating PACEY’s response with the Policy Advisor to government policy consultations relevant to childcare and the early years, fully drafting responses depending on complexity and delivering any partnership working that is required.
• Researching and analysing the implications of policy and regulatory developments relevant to PACEY and communicate these to members, early years practitioners and other stakeholders.

Please do make sure you read the full job description before applying.

To apply, please send your CV and covering letter outlining your suitability, experience and interest for the role by 25th March 2020. Interviews will be held on 7th April 2020.

Richmond Advice and Information on Disability (Richmond AID) is an organisation of disabled people, working to improve access, choice, quality of life and independence for disabled people in the London Borough of Richmond upon Thames and surrounding areas. We are looking for an enthusiastic, hardworking and highly motivated person to join our team.

About Richmond AID:

Richmond AID provide a range of services including our benefits advice, money advice and information navigation service, a range of peer network social activities, counselling service, Spade gardening service, job club and much more. We have over 60 volunteers and we currently provide services in Richmond, Kingston and Hounslow boroughs. We support more than 2000 people each year and it continues to grow. The charity has an excellent reputation and enjoys strong support from the communities it serves.

The Fundraising Officer Role:

Closing Date: 5pm on Tuesday 24th March 2020

Hours: Part-time 21 hours per week. Flexible working hours  considered.

As an independent charity the Fundraising Officer role plays a vital role in securing the necessary funds to run all the services provided by Richmond AID. We now need a skilled and motivated Fundraiser to work with the Chief Executive, to assist in the expansion and development of income generation across existing and new fundraising areas.

This is a career development opportunity and you are likely to have been working for a small to medium sized charity with experience in a broad range of fundraising activities, including grants, individual giving and events and the ambition to expand your experience and take on greater responsibility. 

You will be pro-active with good marketing, writing and presentation skills.  As part of the role you will be expected to manage the volunteers who organise our fundraising events.

The expectation is that this post will be cost-neutral as a minimum within the first year, building to five times salary in new income in subsequent years. This is a new role for the charity.

Richmond AID offer 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

To apply

Please email your CV and a covering letter telling us how you meet the Job Description and Person Specification – Experience and Knowledge section points 1 to 9.

Richmond AID is an equal opportunities employer and particularly welcomes applications from disabled candidates.

Richmond AID has been awarded the Disability Confident Employer quality mark meaning any disabled candidates that meet the minimum criteria will be invited for interview. Please tell us if have a disability or long term health condition that you want us to consider.

Regd charity No. 1074788. Company limited by guarantee, Regd in England No. 3612476.

Migraine is the third most common disease in the world.  Over 10 million people across the UK are living with this complex, painful, debilitating and exhausting brain disease right now, and it is ruining far too many lives.

The Migraine Trust has been investing in migraine research, providing high-quality, evidence-based information and support, and campaigning for change for 55 years. 

At the end of February we launched our exciting new five-year strategy with the aim of reaching more people affected by migraine, involving more people, helping more people, and improving more people’s lives.

Here’s where you come in!  We are looking for an outstanding Fundraising and Supporter Engagement Officer to help transform our charity’s fundraising activities.

You will be a brilliant fundraising all-rounder with limitless creativity, enthusiasm and determination, and the ability to lead a range of diverse fundraising projects while working collaboratively with other teams from across our charity. 

You’ll be part of a new Fundraising Team that will be the engine for our charity’s ambitions.  We want to grow the number of people supporting our charity from just over a thousand currently to several thousand over the next decade.  And you’ll be able to use as many effective, innovative and engaging fundraising approaches as possible to get us there, while delivering an amazing experience for our donors.  We’re particularly looking to boost our digital fundraising, legacies, regular-giving, trusts and foundations, major donor and corporates activity.

In return we offer a competitive salary and generous employer pension; an informal, family-friendly and inclusive culture in a newly refurbished central London office; an absolute commitment to your personal development; and the opportunity to work with some of the most passionate and ‘can do’ people in the charity world.

We want to help you to do amazing things of which you’ll always be proud.  We want you to be as ambitious for yourself as you are for our charity.  And we want you to have fun and challenge yourself at work.

If this sounds like an adventure you want to be a part of, please send your CV and a cover letter (two sides of A4 max) outlining why you want this job and why you think you would be right for it via the button below.   The deadline for all applications is Sunday 5 April 2020.  Interviews will be on Tuesday 21 April 2020 at The Migraine Trust.

About Scope

We’re the disability equality charity. We won't stop until we achieve a society where all disabled people enjoy equality and fairness. At home. At school. At work. In our communities.

We provide practical advice and emotional support whenever people need it most. We use our collective power to change attitudes and end injustice. And we campaign relentlessly to create a fairer society.

About the role

You will be the face of the marketing team, taking new briefs from project leads from across the organisation and managing them from end to end, working closely with the creative team. 

This position will work across a wide variety of briefs, from in-store assets and films, to social media artwork and fundraising campaigns. You will be the point of contact for a campaign and you will advise and shape each brief and be part of the feedback process to ensure each project is delivered to a high standard.

About you

A good project manager and someone who enjoys being organised and working with others to deliver on deadlines to produce high-quality marketing outputs.

Excellent project management skills are needed to manage a high volume of briefs from across the organisation’s teams, including fundraising, campaigns, partnerships and services. Scoping out the project requirements, briefing the design team, and managing the process from end to end requires good administration skills and the ability to keep on top of deadlines. The ability to build relationships across the organisation, work at pace, and deal with changes and challenges as they arise are also essential.

To apply

In return we offer an attractive benefits package including 27 days’ annual leave, generous pension scheme and discounts at restaurants, gyms, shops and more. 

We are committed to equal opportunities. We particularly welcome applications from disabled people and guarantee interviews to suitably qualified disabled applicants.

Please apply with CV and covering letter detailing your suitability for this role.

Closing date for applications:  9 April 2020.

CPRE, the countryside charity is looking for an experienced and enthusiastic Individual Officer to support the development, delivery and growth of our individual giving programme through exciting new innovation testing.

Over the past year CPRE, the countryside charity has undergone great transformation which has led to a completely new brand, a strong set of organisational values, a new strategy (which has just come into play), in depth audience insight and the initial launch of our new website, amongst other exciting developments.

As one of two individual giving officers, you will support programme growth and generate income from donors both new and existing. These donors will give to us through membership, regular donations, annual appeals, raffles digital fundraising and through new products we are yet to establish. Reporting to the Individual giving manager, you will support the development, implementation and growth of a portfolio of products, while working in our friendly and busy office in London. By building upon existing relationships, and attracting and converting new supporters, you will grow our income in this area, helping to create a sustainable platform for all our fundraising activity.

We are looking for an enthusiastic all-rounder. Someone with a real passion and aptitude for working with creative partners and colleagues to creating compelling and effective fundraising communications while also being confident in the more technical aspects of direct marketing: drafting data briefs, devising robust tests and analysing results.

The successful candidate will have previous experience in a charity fundraising environment and a proven track record in project managing direct marketing activities across a variety of income streams and channels, including digital and social media. In line with our objectives, ideally your experience will include supporter acquisition as well as retention, with knowledge of new product/offer development and implementation of ‘test and learn’ programmes. 

We will be shortlisting on a daily basis so apply now!

To apply, candidates should read the candidate information pack and Job and person specification below then complete the application form (CVs will not be accepted).  Please make sure you address the criteria outlined in the Job and person specification; failing to do so, will mean you will be unlikely to be shortlisted. 

Job ref: IGO4/cj

CPRE is an equal opportunities employer.

Grow a challenge events portfolio, which includes existing runs and bike rides, by introducing new events

Barts Charity funds groundbreaking research, state-of-the-art equipment and innovative healthcare projects that change lives and bring extraordinary healthcare to 2.5million people in East London and beyond.

Their grant-making programme goes above and beyond NHS funding to support the five hospitals of Barts Health NHS Trust and six medical research institutes.

They are ambitious about the future and have committed to increasing their funding to £30 million a year, supported by developing a new proactive fundraising strategy.

At this stage of their fundraising development, Barts Charity are seeking an Events Officer to grow their challenge events portfolio. They need an ambitious and driven fundraiser who is supporter-focused and strategic in approach. The right person should be driven by the opportunity to take ownership of this income stream, increasing long-term supporter engagement and furthering support of the charity’s work.

There is a growing events portfolio which currently includes the London Marathon, Royal Parks Half Marathon and London Santa Run, to name a few.

Person specification

The role would best suit:

• a proven fundraiser who has worked on challenge events and has a commitment to providing exceptional supporter stewardship
• someone motivated by all areas of challenge event management, from the recruitment and ongoing support of participants, to on the day logistics
• a keen marketeer able to create a marketing plan, develop marketing collateral, and use digital platforms and social media to recruit, motivate and engage supporters
• someone who has experience recruiting and working with volunteers
• someone who is proactive and solution focused, with good project management skills and experience working to budgets and increasing ROI from events
• someone with experience of CRM databases and analysing supporter data
• a strong relationship-builder and a champion for the work of the charity

To apply for this role, please click Apply with Charityjob to submit your CV to Dawn Ballard at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

Our new campaign expert will have a passion for climate change campaigning and the fantastic opportunity to lead a campaign with a national scope. They will support existing ACE groups, help to build new ones and shape over time a thriving climate campaigning community within the Green Party of England and Wales, with the aim to achieve real carbon reductions and ascertain the lead role of the Green Party as a driver of action on Climate Emergency. 

They will develop and deliver effective plans and materials to recruit, retain and deepen the engagement of our members and supporters who campaign on Climate Change in the community. With a focus on engaging and supporting local Parties around Climate Emergencies. 

The role will work closely with the Climate Action Officer and colleagues in Communications, Development and Membership to link activities across all the routes by which we speak to our members and supporters.

Do you share our passion for supporting people with neuro-disabilities? Do you have a clinical background as a therapist, social worker or nurse? Would you welcome the opportunity to serve as our new CEO?

If you do, Integrated Neurological Services (INS) would like to hear from you.

Integrated Neurological Services (INS) is a unique charity. Founded in 1993, we offer long-term, holistic support to people with neuro disabilities, in particular Multiple Sclerosis, Parkinson’s Disease and Stroke.

We work closely with the NHS and local authorities to bridge the gap in their support services to people with neuro disabilities and we maintain support for people once active NHS input has ended. INS have contracts in Hounslow and Richmond providing health and wellbeing preventative services as well as supporting carers.

INS have developed a reputation for achievement and innovative approaches to integrated care in the community. We are passionate about providing support to ensure all clients receive ongoing, long-term professional support tailored to their needs. Our multidisciplinary team use an integrated model of care to encourage self-help and, through rehabilitation, education and support, enable people to manage their condition, to live as fully and independently as possible within their communities and achieve the best possible quality of life for them and their carers. 

We have also recently reached an important milestone, our 25'" anniversary, which provided us with the opportunity to reflect on what has been achieved and what we hope to achieve moving forward.

Following the recent decision by our previous CEO to leave INS to take up a new position closer to where he lives, the Board took the decision to appoint an Interim to provide oversight whilst we appoint to the substantive post.

Our new CEO will preferably be a therapist, social worker or nurse who can provide INS with the visionary leadership and networking skills to champion our ethos and continue taking us forward. Their priorities will be to champion and lead our clinical work, continue our local partnership working and look to increase funding by exploring opportunities in surrounding areas.

They will be expected to be ambitious and entrepreneurial, bring energy and a vision. They will have the ability to communicate the work, success and ambition of INS and be able to lead and motivate people effectively.

Closing date: Monday 30 March

Final Panel Interviews: Monday 6 April

If you are interested in submitting an application and would welcome a confidential and discrete conversation, please contact our advising consultant Philip Nelson at Harris Hill.

The Senior Policy Officer will have responsibility for developing and promoting innovative and impactful policy proposals which will make a significant difference to residents in ‘left behind’ neighbourhoods.

Job Description (Key Duties)

1. Develop and maintain an active and engaged network of parliamentary and other stakeholders providing policy briefing and organising engaging events.
2. Develop expertise in the policy area, developing ideas and proposals.
3. Stay on top of new research and policy work and relevant practice.
4. Maintain a strong network, developing a rapport with key contacts.
5. Develop and deliver a programme of events and research which can cut through the noise and grab people’s attention.
6. Develop and deliver key outputs – a newsletter, policy briefings and event summaries and occasionally more substantive reports, a webpage, social media and speaking engagements.
7. Commission and manage small scale research projects.
8. Actively seek out opportunities to promote the work.
9. Plan and monitor the project budget.
10. Other tasks commensurate with the role.

How to apply

• An up-to-date CV which shows your full career history. We recommend that this is no longer than three pages.
• A supporting statement, with your name at the top of each page, explaining why you are interested in this role, detailing how you are a good candidate for this post and how you fulfil the person specification. Each section of the person spec should be addressed under clear headings. We recommend that this is no longer than three pages.

Please note that applications can only be considered if both a CV and supporting statement is submitted.

All applications must be received by 5pm on Monday 20th April 2020. Interviews will be held between the 6th and 7th May 2020.

Please ensure you refer to the recruitment pack attached (also available on our website) for the full job description and person specification as well as specific details on how to apply.

NL Recruitment ins currently looking for a Campaigns Officer to join an education related charity based in London. Working closely with the Campaigns Manager, you will join a growing and ambitious team to deliver communications and behaviour change campaigns across the target areas.

As the Campaigns Officer, you will;

• Support the Campaigns Manager to develop campaign strategy and key messaging using behavioural science frameworks
• Plan and deliver engaging events for target audiences
• Build partnerships with local media and write press releases, media pitches and articles
• Develop social media plan to reach target audiences

We are looking for a confident and enthusiastic Campaigns Officer who has excellent verbal communication skills and is an excellent writer and proofreader. You will also have;

• Recent experience working as a campaigns officer on in a communications role with campaigning responsibilities
• Experience in working with journalists to secure positive national and regional media coverage
• Experience in managing digital and social media accounts and writing for different audiences/ contexts
• Experience in planning, implementing and evaluating campaigns
• Knowledge in behaviour change campaigning

We are looking for a talented, passionate and ambitious Service Manager to lead our Lewisham services, driving continuous improvement and supporting people experiencing mental health issues towards positive, sustainable change.

Equinox Lewisham work across 6 sites and providing high, medium and low residential and floating support for service users who have been diagnosed with mental health conditions. Our clients include those who have a forensic history and those who may be coming into contact with mental health services for the first time via Early Intervention Services.

We offer step-down supported accommodation and continue to support individuals as they move through our service into lower-support accommodation and onto independent living within the community.

As the Service Manager you will have responsibility for all aspects of managing the service efficiently and effectively. You will give overall leadership, direction and guidance to a team of 10 staff as well as volunteers to enable the provision and development of high-quality services in line with the Social Interest Group’s Mission, Values and Strategy.

You will have experience of managing and motivating staff, holding them accountable whilst ensuring they are equipped with the skills and support to thrive. You will have the resilience to address challenges and the strategic vision to maximise the effectiveness of the resources at your disposal.

You will maintain a culture of learning and development through supervisions, appraisals and continuing professional development processes. You will ensure a coaching approach to line management is implemented throughout your team and adopted by frontline staff when supporting service users.

You will be responsible for contract compliance, supporting your team to ensure they meet or exceed contract performance targets and achieve positive outcomes for their service users. You will be responsible for reporting our performance to our commissioners and executive team in a clear and timely fashion, taking swift action to address any areas of underperformance. You may also be required to contribute to reports to Penrose’s Board of Trustees. The role requires some experience of designing or delivering improvement plans and creating a wider culture of continuous improvement.

Knowledge of mental health, excellent communication skills and being able to develop strong working relationships with your team, commissioners and other key stakeholders will be vital to the role. You will have some interest in both policy and business development, working with the Head of Services to identify and secure new sources of income. An understanding of budgeting and financial reporting will be helpful as you ensure your service is delivered within budget.

You will have a passion for Service User Involvement, enabling and empowering our clients to meaningfully input to the design and delivery of the service. You will possess a belief that everyone can turn their life around regardless of past or present circumstances. You will have an ability to motivate and inspire, and a keen eye for detail.

Although the role will predominantly work normal office hours, some flexibility to cover evening and weekend shifts will be required.

What we offer in return

• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Indian Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

Grants Officer

• Full-time, 34 hours per week

• £27,955 - £33,000 per annum (depending on experience) plus pension, medical and dental insurance

• 25 days holiday (plus 3 additional days to be taken between Christmas and New Year)

• 4pm finish on Fridays

• Central London location (Covent Garden)

REPORTS TO

Charity Grants Manager

OVERVIEW

The Masonic Charitable Foundation has an exciting opportunity for an experienced Grants Officer. Reporting to the Charity Grants Manager, this individual will work on one of our main grants programmes; Large Grants under the themes of Early Years and Later Life. The applicant will liaise with external stakeholders; advising and assisting them with the application process. The role will also include assisting the Senior Grants Officer with assessing Small Grant applications as well as with general grant enquiries.

The current MCF Charitable Grant themes include: Children and Young Person support, Older Person support, Medical Research and Hospices. The successful candidate will have knowledge and experience of at least one of these areas.

The ideal applicant will already have experience within the third sector and have some knowledge and experience of grant-making either through a grant-making organisation or as a fundraiser applying for grants. They will have the ability to build and maintain positive relationships with a diverse range of stakeholders.

To be successful in this role it is essential to have strong report writing skills, excellent verbal and written communication skills, and the ability to complete analytical assessment. It is also highly desirable to have research skills, presentation skills and an understanding of charity finances and accounts.

Person specification:

Essential

Desirable

• A Levels – or equivalent qualifications.

• Degree level - or equivalent qualifications.

• Experience of grant-making within the third sector.
• Experience of one or more of the Charity Grants themes.

• Working knowledge of databases
• IT literate – Microsoft Office

• Working knowledge of Salesforce
• Understanding of Freemasonry

• Analytical Skills
• Organisational Skills
• Report writing
• Accuracy
• Good telephone manner
• Numerate
• Communication Skills

• Presentation Skills
• Research Skills

HOW TO APPLY

Please submit a CV and covering letter explaining why you are interested in the role and how you meet the person specification. Please note that we will not consider your application without a covering letter.

Deadline for applications:  9am Monday 30th March 2020

Date for interviews:  w/c 6th April 2020