Social welfare volunteer roles

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

· Organising and attending awareness and fundraising events within the community

· Identifying new fundraising and awareness opportunities

· Helping at events

· Delivering presentations to community groups, schools, etc through

· SSAFA’s speaker programme

· Event administration

· Social media marketing

The skills you need

· Friendly and approachable

· Happy to help

· Basic IT skills would be an advantage

What's in it for you

· Use your skills, knowledge, and life experience to benefit others

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need. 

Since our first project based in Borneo in 2009, we have helped over 50,000 animals across the globe. We provide a lifeline to dogs and cats every year in need of veterinary care and support via humane dog and cat population projects. We also provide aid to companion animals, working donkeys, and endangered wildlife.

As a small charity, who has big plans, we can’t do it without the support of volunteers and fundraisers.

That’s where you come in! - Join Our Team and Make a Difference!

Are you passionate about animal welfare and looking for a rewarding way to contribute? Become a key part of our monthly online auctions and help raise vital funds for our cause!

As a Donation Support Officer, you'll play a crucial role in collecting items for our auctions, which take place in our Facebook group each month.

What You'll Do:

• Engage your network: Reach out to friends, family, and colleagues to gather preloved items for auction. You’ll help give things a second life while raising funds for animals in need!

• Connect with your community: Tap into local Freecycle groups, social media, and even your neighborhood to find exciting items to auction.

• Reach out to businesses: Approach local businesses for new, unused donations. It could be products, services, or gift cards that can help boost the auction's success.

• Spread the word: Share the auctions within your network to encourage bidding and excitement around the cause.

Why Volunteer with Us?

• Make a real impact: Every item you help secure means more funds for our charity, which go toward animal care, rescue operations, and rehoming programs.

• Flexible commitment: You can volunteer from the comfort of your own home and set your own pace. We are looking for around 1-3hrs per week and while some tasks may be time sensitive the majority of the role will be flexible. 

• Support & Training: You’ll join a small friendly team and we will provide guidance to help you succeed in your role.

Role: Trustee

Location: Winchester

Position: Voluntary

About us:

As one of England’s oldest charities, we are proud of our 900-year legacy of service. St John’s Winchester provides around 100 almshouses for older people, who have strong ties to the city. Our mission is to support residents to live independently for as long as possible, with 24-hour support delivered by our dedicated Welfare Team. Our residents form a vibrant and caring community, with many involved in faith-based and social activities, and in the wider life of Winchester.

Your role:

As a Trustee of St John’s Winchester, you share collective responsibility for the governance and strategic direction and planning for the charity. Trustees ensure the charity remains true to its purpose, and delivers meaningful, lasting impact for the people we serve. Trustees are required to abide by both company and charity law, exercising their legal and financial obligations as company and charity directors, adhering to corporate regulation and the charity’s Memorandum and Articles of Association.

About you:

We welcome interest from individuals from all walks of life. We recognise that great governance is shaped by diverse backgrounds, perspectives, and experiences. If you share our values and want to make a difference in the lives of older people in Winchester, we encourage you to get in touch.

We welcome expertise in:

· HR leadership roles, including HR Directors or People & Culture leads

· Workforce planning, talent management, or leadership development

· Organisational development in values-led environments

· Volunteer engagement, inclusion strategy, or staff wellbeing initiatives

· Employment law or charity HR governance

Why join us:  

Becoming a trustee at St John’s Winchester offers an opportunity to shape the future of one of England’s oldest and most respected charities, deeply rooted in Winchester. You will benefit from making a real difference in your community, be joining a legacy of local leadership, grow personally and professionally and be a part of a strong evolving organisation.

To apply:

Please send your application by 15 September 2025
 

Based in the coastal town of Fort Dauphin in the southeast of Madagascar, this post will provide support to the Schools, WASH and Solar projects implemented by the NGO. The successful candidate will work within a combined national and international team to assist in the development of projects, from initial planning stages to final evaluations.

Primary responsibilities include the writing of donor reports and proposals, providing additional support to the project team surrounding project management, and monitoring and evaluation. The role is predominantly office-based with some bush travel. The diversity of activities undertaken will provide a wide-ranging experience for an early career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development. It is essential that the post holder is able to work in English to a high standard and it would be desirable to have at least basic French. Candidates who do not meet these criteria will not be considered.

Location: Fort Dauphin, Anosy Region, Madagascar

Timeframe: 1 year, extendable

Terms and conditions: Voluntary with local monthly stipend towards accommodation and contribution to insurance of £650

Duties and Responsibilities:

● Write project reports, to a high standard of English, that clearly demonstrate the successes and challenges of the WASH and Education infrastructure projects, learning from the project and providing clear budgetary information

● Compile funding proposals based on past evaluation, team discussion, and international best practice in an engaging and professional manner

● Conduct internet searches and searches through SEED’s funder database for potential donors to fund projects

● Take a leading role in gathering statistics and ensure that all existing statistics relating to the projects are accurate

● Work alongside the Communications and Media Officer writing regular social media updates, blog posts, and website copy

● Support the development of projects that fulfill local needs and sit within the aims of SEED, taking into account research findings, contextual constraints, government objectives, and SEED’s previous experience

● Conduct research into international best practice with regard to Solar, Digital Learning, WASH and Education infrastructure programmes and take the lead in discussing these with the team

● Monitor and update project trackers according to project activities, ensuring the project is on track to meet project indicators and objectives

● Take an active role in project management meetings, leading these where appropriate

● Take an active part in international team meetings and supporting other members of the team

● Work with national staff in increasing their skills and capacity, providing mentoring or training where appropriate

● Assist in data collection and basic analysis where required, assisting the MEL Specialist in developing monitoring and evaluation tools, and completing MEL reports for projects

● Work alongside the Programme Manager and Head of Finance in developing and managing the budgets relating to projects

● Maintain a database of projects and funders alongside the UK team in London

● Form part of the team representing projects or SEED when required

● Liaise with the UK team in London ensuring clear communication at all times

● Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing, and anti-corruption, and undertake continual training to ensure these are promoted at all times

● Complete other ad-hoc tasks as required by the Solar, WASH and Schools Project Coordinators, Programmes Manager, Head of Department, and Director of Programmes and Operations to further the aims and work of the organisation.

Person Specification

● Hold an undergraduate in or relating to WASH, international development, or have transferable skills or equivalent experience

● Minimum of 1-3 years’ professional experience in securing funding, project management, donor compliance, and donor reporting

● Demonstrate excellent writing skills, previous experience in grant-writing is an asset

● Demonstrate sound knowledge and keen interest in Environment and Sustainable Livelihoods, Community Health, WASH and Education Infrastructure, and their interface with international development; previous experience in WASH, Solar education, or community-based work would be an asset

● Demonstrate an understanding of and commitment to SEED’s ethos and approach, and be a good ambassador for SEED at all times

● Have passion, curiosity, and motivation for the job and the ability to enthuse others

● Have the ability and desire to work with teams from different economic and cultural backgrounds, and across multiple language barriers

● Have the ability and desire to build capacity and share skills across cultures, and work with teams from different economic and cultural backgrounds, across multiple language barriers

● Demonstrate proven ability to recognise and appropriately deal with challenging situations

● Demonstrate an awareness of and comfort with increased social and professional responsibility, working at all times with cultural sensitivity and respect

● Demonstrate the ability, social skills, and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED, in order to protect both their safety and the reputation of the NGO

● Be able to work to and advocate for all of SEED’s policies and procedures, safeguarding those that SEED works with and reporting any concerns appropriately

● Fluent English is required. Basic proficiency in French is essential, with intermediate-level skills preferred but not essential

● Be punctual and be able to work in an organised manner to tight deadlines, and to a high standard

● Have a flexible and patient attitude

● Have excellent problem-solving skills

● Be able to work both independently and as part of a team.

Are you looking for a joyful way to give back to the community? We are looking for a volunteer to promote mental wellness through laughter yoga, a blend of playful exercises and yoga breathing techniques. You will design uplifting sessions which build connections and reduce stress. If you’re interested, apply now!

At Hestia, we support adults and children who have experienced crisis and trauma, to find safety, hope and purpose. We specialise in trauma and resilience informed support for people in crisis or who have experienced trauma – including survivors of modern slavery, adults and children escaping domestic abuse, people needing support with their mental health, and people leaving prison. We foster trusting relationships at crucial moments in their recovery, that empower individuals to

build a life beyond crisis.

St Giles Trust is seeking passionate, committed individuals to join us as a Trustee on our Board of Trustees. As we continue to grow and evolve, we are looking for trustees who bring fresh perspectives, lived experience, and specialist expertise to help guide our strategic direction and strengthen our governance.

About Us

St Giles Trust is an award winning, national charity working to empower people facing adversity. We believe in second chances, equity, and the power of lived experience. Our work spans criminal justice, poverty, exploitation, and violence—supporting people to build better futures.

Who We’re Looking For

We are particularly keen to hear from individuals with experience in one or more of the following areas:

• Human Resources / Organisational Development

• Senior Organisational Leadership

• Criminal Justice System

• Poverty, Exploitation & Violence

• Lived Experience

We welcome applications from people of the global majority (Black, Brown, Multi-heritage), those who identify as disabled, neurodiverse, or who face social barriers. We value the empowering impact of diverse thought and lived experience.

What You’ll Do

As a trustee, you will:

• Attend quarterly board meetings and contribute to strategic decision-making.

• Champion our mission and values.

• Provide insight and challenge to help us grow sustainably and inclusively.

• Support our visibility and credibility with funders and stakeholders.

Key Dates

• Application Deadline: 9.00am, Monday 29 September 2025

• Interviews: Week commencing 13 October 2025

• Meet the Executive Team: Week commencing 20 October 2025

How to Apply

Please send a covering letter (max 1 page) and CV (max 3 pages) outlining how you meet the requirements via the apply button. For full information see our Trustee Information Pack attached. 

We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?

Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7BU

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?

Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?

Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What are Serving Community Teams?

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provide emotional, practical and financial support to the serving community. Our volunteer Finance Coordinators are an integral part of the team. To enable volunteers to deliver their work in the community, the Finance Coordinator is the key to processing grants and volunteer expenses, as well as other tasks such as balancing the books.

Why we want you

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA has Serving Community Teams (SCTs) which offer financial, practical, and emotional support to serving personnel and their families. Each team consists of a group of dedicated volunteers who make this possible. That’s where you come in; could you spare some time on a regular basis to ensure the SCT meets its financial obligations?

What you will be doing

• Reconciling the local SCT bank account and recording all transactions.
• Maintaining accurate records using SSAFA’s online financial management system.
• Working with the Chair around financial planning; advising on any financial implications of plans and overseeing the annual budget.
• Preparing year-end accounts, financial statements and contribute to the team’s Annual Return.
• Being an ambassador for SSAFA, building positive relationships with all stakeholders.

The skills you need

• Friendly and approachable, with effective communication skills.
• Finance skills; experience of finance and accountancy.
• Empathy regarding the needs and challenges related to serving community.
• Good IT skills and ability to use online banking systems.
• Understanding of the importance of confidentiality and boundaries.
• A willingness to adhere to all relevant organisational policies and procedures.
• We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

What's in it for you

• As part of your induction, you would complete a range of eLearning courses and a trainer-led webinar to prepare you for the role.
• Any out-of-pocket expenses will be reimbursed, and all volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
• Give back to the serving community.
• Support people in your local serving community using your skills, knowledge and life experience.
• Gain experience, training and skills that you can highlight on your CV and in job interviews.
• Receive support and friendship from your local SCT and the wider SSAFA community.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
• This is a flexible role which can be done remotely. You will need to attend several volunteer team meetings throughout the year which may be a combination of in-person and virtual.

Requirements

Volunteers need to be a minimum of 18 years old.

Time commitment

Depending on the needs of the team, this role would suit someone who would like to volunteer a couple of hours a week. There will be times when attendance is required for a team meeting which may be in person or virtually.

Support

Full training is provided for this role, with some e-learning modules online and a live Teams webinar. You will also be supported by your SCT chair and the Serving Community Support Team.  

SSAFA Values

For SSAFA, our values of; commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.

After making an application

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.

What is a Digital Marketing Volunteer?

There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home.

The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.

What would you be doing?

• As part of a team of volunteers, maintain branch microsites and social media feeds.
• Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
• Keep content current and accurate.
• Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
• Working with the digital marketing team, interpret analytical data to develop local communication plans.
• Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Be a part of our motivated and enthusiastic team.
• Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
• Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
• Develop contacts, skills and opportunities working with influential people and organisations.
• Improve and develop your digital skills, useful in all aspects of your life.
• Support and friendship in your local area and the wider SSAFA community
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from our Digital Marketing team based at SSAFA Central Office.
• Training on our web platform
• Access to analytical tools and our digital marketing tool kit
• Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
• Ability to write in English to a good standard.
• Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
• Understanding of how social media can be used to engage and influence.
• Ability to use social media applications including adding and editing content.
• Basic understanding of website maintenance, training will be provided.
• Basic understanding of digital analytical tools, training will be provided.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a disclosure check required? No

Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.

What is a Digital Marketing Volunteer?

There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home.

The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.

What would you be doing?

• As part of a team of volunteers, maintain branch microsites and social media feeds.
• Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
• Keep content current and accurate.
• Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
• Working with the digital marketing team, interpret analytical data to develop local communication plans.
• Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Be a part of our motivated and enthusiastic team.
• Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
• Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
• Develop contacts, skills and opportunities working with influential people and organisations.
• Improve and develop your digital skills, useful in all aspects of your life.
• Support and friendship in your local area and the wider SSAFA community
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from our Digital Marketing team based at SSAFA Central Office.
• Training on our web platform
• Access to analytical tools and our digital marketing tool kit
• Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
• Ability to write in English to a good standard.
• Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
• Understanding of how social media can be used to engage and influence.
• Ability to use social media applications including adding and editing content.
• Basic understanding of website maintenance, training will be provided.
• Basic understanding of digital analytical tools, training will be provided.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a disclosure check required? No

Make a Real Difference to Someone’s Life — Become a Volunteer Befriender

Are you a great listener who enjoys connecting with others? Could you spare a little time to brighten someone’s day?

We’re looking for caring, compassionate people to join our Norfolk Befriending Service. You’ll be supporting unpaid carers - people who look after loved ones and may feel isolated or overwhelmed.

Just an hour or two of your time can help someone feel seen, supported, and less alone. Whether it’s a chat over tea, a walk in the park, or a friendly game, your presence can make all the difference.

• Flexible to suit your availability
• Opportunities across Norfolk
• Training, support, and expenses provided

Please note: This is a voluntary role and not paid employment.

What you’ll do
Every match is different, but you might:

• Share a cup of tea and a chat
• Go for a walk together
• Play games or read aloud
• Help with light errands like shopping or dog walking
• Support someone to get out into their community

We’ll match you based on shared interests and your availability.

What you’ll get

• Full training and ongoing support
• Travel expenses reimbursed
• The chance to develop skills and make a lasting difference

What we’re looking for

Kindness, patience, good listening skills, and reliability—no formal experience needed.

Your commitment

We ask for a minimum of six months. You’ll complete our onboarding process, including an Enhanced DBS check.

Interested?

Please get in touch. We'd love to discuss the role with you in more detail. 

We welcome volunteers from all backgrounds and are committed to safeguarding vulnerable adults and children.

Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.

What is a Digital Marketing Volunteer?

There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home.

The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.

What would you be doing?

• As part of a team of volunteers, maintain branch microsites and social media feeds.
• Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
• Keep content current and accurate.
• Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
• Working with the digital marketing team, interpret analytical data to develop local communication plans.
• Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Be a part of our motivated and enthusiastic team.
• Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
• Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
• Develop contacts, skills and opportunities working with influential people and organisations.
• Improve and develop your digital skills, useful in all aspects of your life.
• Support and friendship in your local area and the wider SSAFA community
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from our Digital Marketing team based at SSAFA Central Office.
• Training on our web platform
• Access to analytical tools and our digital marketing tool kit
• Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
• Ability to write in English to a good standard.
• Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
• Understanding of how social media can be used to engage and influence.
• Ability to use social media applications including adding and editing content.
• Basic understanding of website maintenance, training will be provided.
• Basic understanding of digital analytical tools, training will be provided.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a disclosure check required? No