40 Specialist housing first worker jobs

Empower Women. Change Lives. Make a Difference.

Warrington Women’s Aid is looking for a passionate, resilient, and trauma-informed Complex Domestic Abuse Support Worker to join our dedicated team supporting women and children affected by domestic abuse.

This is an exciting opportunity to play a vital role in helping women with complex and multiple needs to achieve safety, recovery, and independence. You will provide intensive support to women experiencing domestic abuse who may also be facing challenges relating to mental health, substance misuse, learning disabilities, neurodiversity, physical disabilities, and other intersecting needs. You will be joining an amazing team who make a difference to women's lives every day!

About Us

At Warrington Women’s Aid, we believe every woman has the right to live free from abuse. We provide specialist, trauma-informed support that empowers women and children to rebuild their lives with dignity, confidence, and hope. Our work is guided by the values of empowerment, safety, respect, inclusion, and collaboration.

The Role

You will hold a caseload of women living in refuge, in the community and/or moving on to independent accommodation. Working closely with colleagues and partner agencies, you will provide practical and emotional support, advocacy, safety planning, and crisis intervention, helping women navigate some of the most challenging periods of their lives.

Key responsibilities include:

• Delivering trauma-informed one-to-one support and safety planning.
• Supporting women with complex and intersecting needs.
• Advocating on behalf of women with housing, health, criminal justice, safeguarding, and social care services.
• Providing community outreach and resettlement support.
• Delivering workshops, drop-ins, and training sessions that build confidence and independence.
• Working collaboratively with partner agencies to achieve positive outcomes.
• Maintaining accurate case records, risk assessments, and outcome monitoring.
• Contributing to the ongoing development of our services.

About You

We are looking for someone who:

• Has experience supporting vulnerable women experiencing complex needs, including mental health challenges, substance misuse, learning disabilities, neurodiversity, or physical disabilities.
• Understands risk assessment, safeguarding, and trauma-informed practice.
• Can confidently manage a varied caseload and work effectively with multi-agency partners.
• Has excellent communication, record-keeping, and organisational skills.
• Is compassionate, adaptable, resilient, and committed to empowering women.

Opoka is a subsidiary of Chrysalis Group and provides emotional support and guidance to women and children escaping domestic violence. Our services are delivered by specially trained bilingual IDVA’s, DV Outreach workers, Counsellors and Helpline & Crisis Response workers as well as a team of volunteers, peer-mentors, and community champions across the region.

We are seeking a Support Worker who will provide high quality practical and emotional support to women and children escaping domestic violence seeking refuge in our safe houses. You will oversee the smooth running of our safe houses and work alongside our Housing Team to provide an intensive housing management in our safe houses.

You will be bilingual in Polish and English and be able to converse fluently as organisational and communication skills are a key element to this role. You will have an understanding of safeguarding and domestic violence whilst bringing a trauma informed and a non-judgemental approach to this highly sensitive and confidential role.

High levels of time management skills and the ability to accurately enter highly confidential information into our databases so that your fellow team members can follow individual’s caseloads are essential.

As this role is working with women and children in extremely vulnerable situations, the post is only open to women applicants and as this role provides regulated activities under the Disclosure and Barring Service (DBS) candidate are required to undertake an enhanced DBS check.

You will hold a full UK driving licence as you will be visiting our safe houses daily.

About the role:

Real change rarely happens in a straight line. At our Milton House project, you’ll work alongside people who have experienced homelessness, trauma and multiple disadvantage, offering the consistency, practical support and belief that can help them begin moving forward.

As a Project Worker, you’ll hold a caseload and build purposeful, trusting relationships with clients. You’ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community.

You’ll be there when situations become challenging, responding calmly to risk, safeguarding concerns and periods of crisis while continuing to recognise each person’s strengths and potential. Working closely with colleagues and external partners, you’ll advocate for clients, coordinate joined-up support and help remove the barriers that have previously prevented them from accessing the help they need.

This is a hands-on and varied role where no two days will look the same. Alongside direct support, you’ll contribute to the safe and effective running of the accommodation, maintain clear and accurate records and help create an environment where clients are treated with dignity, respect and hope. You’ll also receive ongoing training, reflective practice and development opportunities to strengthen your skills and build your future career within SHP.

The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).

About you:

• You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs.
• You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support.
• You’re confident holding a caseload, but you never lose sight of the person behind the support plan — their strengths, choices, goals and hopes for the future.
• You understand that progress rarely happens through one service alone, and you’re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support.
• You believe recovery looks different for everyone, and you’re motivated by helping people build confidence, independence and a more stable life at their own pace.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 20th September at midnight

Interview date: Tuesday 29th September online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.

This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.

About the role:

Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.

Key responsibilities include:

• Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
• Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
• Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
• Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
• Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
• Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
• Working with young people and teams to ensure youth voice is at the heart of everything we do.

We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.

You will bring:

• Significant experience delivering and managing youth work programmes, projects, or contracts.
• A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
• Experience leading, motivating, and developing staff teams.
• Excellent communication, relationship-building, and partnership-working skills.
• The ability to analyse data, monitor impact, and use insight to improve services.
• A youth work or related community-focused qualification at degree level, or significant equivalent experience.
• A full UK driving licence and access to a vehicle for work purposes.

Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA. 

Driving licence and access to a car is essential for this role.

If you are an experienced youth work leader ready for your next challenge, we would love to hear from you! 

Important: Please include a supporting statement with your application/CV.

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.

The Housing First Worker will be responsible for coordinating and providing a person centred, strength based support service to create long term sustainable tenancies by empowering customers, increasing independence, and maximising connectivity with the local community.

All activity will be underpinned by the following Housing First Principles:

1. People have the right to a home

2. Flexible support is provided for as long as it is needed

3. Housing and support are separate

4. People have choice and control over all aspects of their lives

5. The service is based upon individual’s strengths, goals, and aspirations

6. An active engagement approach is used

7. A harm reduction approach is used.

Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First Principles.

Organisation Context:

Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.

Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos, and culture of the organization. However, it will be an 1 occupational requirement that a practising Christian be needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.

Oasis Community Housing is a growing charity, with its Central Office in Gateshead. 

Duties & Responsibilities:

• To assist the Project Team Leader/senior worker in ensuring holistic (mental, physical, emotional, spiritual) support is provided to people in accordance with the ethos and values of Oasis Community Housing. 

• Work with Housing First individuals to help them articulate their goals and aspirations offering personal, therapeutic, and emotional support. The work will be informed by core Housing First principles.

• Undertake comprehensive needs and risk assessments with each allocated resident. 

• Develop and maintain relationships with Housing First individuals to enable person centred support, promoting personal choice and wellbeing. This will be done through regular contact, including visits to individuals’ homes and appropriate community settings.

• Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of Housing First individuals to achieve personalised outcomes. 

• Liaise with accommodation providers and actively encourage Housing First individuals to move into appropriate Housing First accommodation of their choice. 

• Identify barriers to acquiring and maintaining accommodation and provide support, including practical help with furniture, benefits advice, budgeting, neighbour relations and liaising with landlords.

• Offer advice, guidance, and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges while maximising opportunities.

• Support individuals in attending AA/NA and taking first steps to address their substance misuse issues.

• Be empowered and persistent in advocating for individuals to access all services, including reconciliation work with agencies, if required. 

• Develop, maintain and coordinate effective working relationships with external agencies, promoting effective communication for and about individuals ensuring the Housing First project is widely known and promoted.

• Identify cases requiring further help (specialist advice, alternative support) referring and supporting engagement as appropriate.

• Support individuals to access community resources to develop positive peer networks and meaningful leisure opportunities, including social, recreational, sport, faith, learning and arts.

• Regularly review individuals support plans to update, maintain accurate monitoring and evaluation records using InForm, including detailed information on people worked with.

• Actively participate in achieving targets as set by the Housing First senior/Manager. 

• Actively engage with supervision with line manager, including review of training needs. 

• To be responsible and accountable for the delivery of high-quality support.

• Undertake any other duties consistent with the role. 

• To assist in the recording of access to, participation in and evaluation of services; to encourage and facilitate consultation and participation at all levels of service development. 

• Supporting in the active participation of people resident in Housing First project design, delivery, and evaluation 

• Providing support in the process surrounding the refusal of applicants and move on decisions for Housing First referrals. 

• To be involved with, and facilitate, group work activities e.g. Life and Employability Skills Workshops, Social Events, Personal Development Programme activities and keep records of such activities. 

• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently.

• To signpost and support people to access other professional services.

Personal Specification/Key Competencies:

Qualifications:

• Relevant qualification to NVQ Level 2 (Desirable)

• Professional qualification in a related field (housing management, social work etc.) (Desirable)

Work Experience:

• At least 2 years’ experience as a support worker (Essential) 

• Good understanding of housing first principles. 

• Experience of using person centred support plans (Essential) 

• An awareness of the impact of worklessness on homeless people (Desirable) 

• Knowledge of drug and alcohol misuse (Essential) 

• Knowledge of mental health issues (Desirable) 

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Workers to join our Learning disabilities Social Care Service in Hertfordshire.

£29,672.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behavioural Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

The working pattern for this role consist of: 07:15-14:45, 14:15-21:45 including weekends

Note: this is a role for 40-hour days. Possession of a full UK driving licence (a full driving licence that enables them to drive a manual and automatic car as part of their duties) is a mandatory requirement.

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

Night Specialist Behavioural Support Workers

We're looking for a kind, compassionate and resilient Night Specialist Behavioural Support Workers to join our Learning disabilities Social Care Service in Hertfordshire.

£29,672.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behavioural Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

The working pattern for this role consist of: 21:30-07:30 overnight shifts

Note: This is a fixed term contract for 1 year

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.

You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.

WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.

You do not need to have all the answers.

We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.

This is a 12-month fixed-term post, with the possibility of extension for up to a further two years, subject to funding and organisational requirements.

Key Responsibilities
 

Engagement

• Build trusting and respectful relationships with people experiencing roughsleeping, homelessness, substance use, poor mental health or social isolation.
• Engage people in the Target Priority Group cohort through drop-ins, planned appointments, informal conversations and outreach.
• Provide emotional and practical support, listening and helping people feel heard.
• Use lived experience, where appropriate, to build connection, reduce stigma and inspire hope.
• Encourage people who may be unsure about housing, treatment or other support to explore their options at their own pace.
• Maintain contact during periods of disengagement, relapse, crisis or transition, within the boundaries of the role.
• Help people identify their own goals, strengths and next steps.
• Support or co-facilitate peer, recovery or wellbeing activities where appropriate.

Practical support and navigation

• Provide clear, accurate information about local treatment, health, housing, benefits and community services.
• Introduce people to co-located services at WSUP and help them understand what each service can offer.
• Provide warm handovers and accompany people to appointments where this is helpful, agreed and within the service plan.
• Help people with practical tasks such as phone calls, forms, identification, benefits enquiries and gathering information for appointments.
• Work closely with treatment, outreach, housing, health and other partners so that support is coordinated and responsibilities are clear.
• Advocate for people when stigma, exclusion or difficult processes create barriers to support.
• Support people at key transition points, including moving from the street into accommodation, leaving hospital, prison or treatment, or returning to services after disengagement.
• Help people connect with local groups, activities and community support that may improve wellbeing and reduce isolation. 
• Support day-to-day service delivery by staffing open sessions including Saturdays (on rota), covering reception duties and attending relevant team and management meetings.

Recording, safety and outcomes

• Record all contacts, actions, referrals, risks and outcomes accurately and promptly on WSUP's case management system.
• Complete triage/ONS4 wellbeing monitoring at the agreed stages.
• Complete ERSRAT monitoring across the newly registered guests, active caseload, including baseline information and follow-up reviews.
• Identify safeguarding concerns, immediate risks and changes in a person's situation, and report or escalate them without delay.
• Follow WSUP procedures on confidentiality, consent, information sharing, lone working, incidents, professional boundaries and health and safety.
• Contribute to support plans, case reviews and multi-agency discussions.
• Help collect guest feedback, case studies and evidence of outcomes, with appropriate consent. 

Working with co-located services

• Welcome and introduce people to visiting and co-located professionals.
• Help guests prepare for conversations with treatment, housing, health, benefits and other services.
• Share relevant information in line with WSUP policies and procedures.
• Follow up agreed actions and help guests understand what will happen next.
• Avoid taking over duties that belong to specialist, statutory or treatment providers. 

Person Specification
Essential skills & experience

• Experience of supporting people affected by homelessness, rough sleeping, substance use, poor mental health or other disadvantages.
• Ability to build trusting relationships with people who may have had poor experiences of services.
• Good listening, communication and practical problem-solving skills.
• Ability to explain information clearly and support people to make their own choices.
• Ability to work positively with colleagues, co-located services and external partners.
• Ability to maintain clear professional boundaries.
• Ability to recognise and respond to safeguarding and risk concerns.
• Ability to organise a varied workload and keep accurate records.
• Commitment to equality, inclusion and non-judgemental practice.
• Willingness to work flexibly, including outreach and occasional evening or weekend work where agreed. 

Desirable skills & experience

• Personal lived experience of substance use, recovery, homelessness or related issues, with the ability to use this experience safely and appropriately.
• Peer mentor or peer support training or qualification.
• Experience of helping people access treatment, health, housing or community services.
• Knowledge of local services in Greenwich or South East London.
• Basic computer skills. Training and support can be provided. 

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning disabilities Social Care Service in Hertfordshire.

£29,672.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

The working pattern for this role consist of:
40-hour days. Possession of a full driving licence (a full driving licence that enables them to drive a manual and automatic car as part of their duties) is a mandatory requirement.

Wood Lane End Shift Pattern Breakdown: 40 hours role days Core Shifts
* Early Shift: 07:00 - 15:00 subject to change
* Late Shift: 14:00 - 22:00 subject to change
Sleep In Duties
* Sleep In 9:30pm-7:30 am (handover starts at 9:30pm):
Staff remain on-site overnight and sleep on the premises and need to respond to emergencies/situations that require their support. The sleep in will be paid a s a block.

What you'll do:
* Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer;
* Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
* Supporting the customer in their sensory routine, trialling and testing new sensory experiences;

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places;
* Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming;
* Is confident enough to try new things and take positive risks on a regular basis;
* Exudes a warm friendly and fun presence;
* Prefers working as part of a group or team;

What you'll bring:
Essential:
* NVQ Level 2 or equivalent
* Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
* Driving licence and a willingness to drive as part of support duties;

Desirable:
* Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

We're looking for a kind, compassionate and resilient specialist Support workers to join our Mental Health Social Care Service in Ealing.

£31,593.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London.

The working pattern for this role Includes: a mixture of early shifts (7:30am-3:30pm or 8am-4pm) and late shifts (2pm-10pm), including weekends, usually around two full weekends per month.

What you'll do:
* Build supportive, trusting relationships with young people and provide psychologically and emotionally informed support, maintaining a calm, consistent and professional presence at all times.
* Take the lead on keywork for young people with more complex mental health needs, using creative and reflective approaches to help them achieve their support and recovery goals.
* Proactively contribute to risk assessment and safety planning, supporting positive risk-taking while ensuring appropriate escalation through safeguarding and clinical pathways when concerns arise.
* Work collaboratively with young people to co-produce their support and risk plans, ensuring their voice, choice and agency are central to all decision-making.
* Provide practical and enabling support around daily living activities - including budgeting, cooking, self-care, routines, attending appointments, and developing community links.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Strong advocate for young people - able to confidently represent their views and best interests in multi-agency and community settings.
* Deeply values co-production - works in genuine partnership with young people to ensure support is personalised and meaningful.
* Strong understanding of how trauma, adversity and systemic inequalities can shape a young person's experiences, behaviour and mental health.

What you'll bring:
Essential:
* Significant experience supporting young people or adults with complex mental health needs, ideally in hospital discharge, step-down or supported accommodation settings.
* Strong understanding of risk assessment, safety planning and safeguarding, with confidence to escalate concerns appropriately.

Desirable:
* Level 3 (or above) qualification in Health & Social Care, Psychology, Mental Health, or related field, or equivalent professional training.
* Experience contributing to multi-disciplinary meetings such as ward rounds, discharge planning or CPA reviews.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Recovery Worker to play a pivotal role in our Recovery Cafe in Wandsworth.

Sounds great, what will I be doing?

As a Recovery Worker, the person would be managing a caseload of clients who need early intervention or preventative support with their mental health. They would deliver group activities and one-to-one sessions, co-produce recovery plans, and empower service users to engage with professionals across the community such as mental health teams, housing providers, and social services. The role also involves monitoring wellbeing and safety, maintaining accurate records, and ensuring referrals and reviews are timely. Day-to-day, the Recovery Worker contributes to a supportive team environment, working flexibly to meet service needs and contractual obligations while promoting recovery-focused approaches.

You will be working between the hours of 3.30pm - 11.30pm - including weekends and bank holidays 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The team is looking for someone with demonstrable experience of supporting individuals with mental health or dual diagnosis issues, who understands recovery principles and safeguarding. They want a candidate with strong communication and partnership-building skills, able to work both independently and collaboratively, and confident in engaging with statutory and voluntary services. Good IT, literacy, and numeracy skills are essential, alongside the ability to manage priorities under pressure. Above all, the team values someone respectful, genuine, and dedicated, who can bring resilience, initiative, and a commitment to empowering service users to build a life beyond crisis.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About the Role

A home is more than a property.  It’s the foundation for independence, security and belonging.

As Housing Manager at Norwood, you’ll provide a high-quality, compliant and person-centred housing management service across a portfolio of our supported living properties.

You’ll take ownership of the full tenancy journey, from allocation and sign-up through to tenancy sustainment and move-on.  But this role is about much more than managing agreements and processes.

You’ll build relationships with the people we support, understand what matters to them and help ensure their homes are safe, well maintained and appropriate to their individual needs.  You’ll conduct regular tenancy visits and property inspections, support people to understand their rights and responsibilities, and help resolve issues before they put a tenancy at risk.

Working closely with our Property and Operations teams, Registered Managers, families, advocates and external partners, you’ll bring together strong housing practice with an understanding of the individual.

Your impact will be clear: sustainable tenancies, safer homes, greater independence and a positive experience for the people who call them home.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK.  We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you will make a real difference every day.  You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.

We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Who We Are Looking For

You’ll be an experienced housing professional who understands that good housing management starts with the person.

You’ll bring strong tenancy management experience and a sound understanding of housing law, regulation and compliance.  You’ll be confident managing the practical realities of a housing portfolio, including tenancy agreements, rent accounts, arrears, voids, repairs, inspections, tenancy breaches and disputes.

Alongside that technical knowledge, you’ll know how to build trust.

You’ll be able to adapt your communication to individual needs, explain sometimes complex housing matters clearly and make sure the people we support understand their tenancy, their rights and the choices available to them.

You’ll be comfortable working collaboratively with support teams, families, advocates, social workers, local authorities, housing providers and other partners to resolve issues and achieve positive outcomes.

Most importantly, you’ll combine professional judgement with a person-centred approach, recognising that behind every tenancy is someone’s home, independence and sense of security.

Your Day to Day

You’ll:

• Take ownership of a defined portfolio of supported living properties and manage the full tenancy lifecycle
• Conduct regular visits with tenants to review their tenancy, identify emerging issues and support tenancy sustainment
• Carry out property inspections during scheduled visits, identifying repairs, property condition and health and safety concerns
• Ensure tenancy agreements, records and documentation remain accurate, up to date and fit for purpose
• Deliver accessible tenancy sign-ups using approaches appropriate to individual communication needs, including easy-read information and visual aids
• Help tenants understand their rights, responsibilities and security of tenure
• Monitor rent accounts and manage arrears proactively
• Support tenants with Housing Benefit applications and other relevant benefits, including liaison or signposting to specialist agencies where appropriate
• Manage tenancy breaches, anti-social behaviour and disputes proportionately and with a trauma-informed approach
• Oversee allocations, voids and move-on arrangements
• Work with Property Services to make sure repairs and maintenance are addressed promptly
• Help ensure homes are safe, compliant, well maintained and appropriate for neurodiverse needs, including sensory considerations
• Build strong relationships with tenants, families and advocates
• Facilitate tenant engagement and ensure the tenant voice influences how services develop
• Promote independence, participation and community inclusion
• Identify and respond appropriately to safeguarding concerns
• Work collaboratively with social workers, support teams and other professionals
• Develop relationships with local authorities, housing associations, registered providers, private landlords and benefits agencies
• Contribute to audits, inspections, reporting and continuous service improvement

Qualifications, Training & Experience

Essential

You’ll bring:

• A housing qualification or be working towards one
• Effective tenancy management experience
• Experience delivering performance measures and improving customer service within a housing management environment
• Knowledge of exempt accommodation
• Strong knowledge and understanding of housing legislation and tenancy management
• Experience working collaboratively to deliver improvements for customers
• Understanding of the Renters’ Rights Act 2026
• Knowledge of safeguarding legislation
• Understanding of the Equality Act and inclusive practice
• Knowledge of health and safety compliance
• An understanding of neurodiversity, including autism, ADHD and learning disabilities
• Strong communication and interpersonal skills
• The ability to adapt your communication to individual needs
• Strong problem-solving and conflict-resolution skills
• Good organisation and workload management

Desirable

It would be advantageous if you also bring:

• Experience within supported housing or social care
• Knowledge of welfare benefits
• Experience working directly with neurodiverse people

Reward and Benefits

• 21 days annual leave + 8 Bank Holidays (FTE) + Jewish Festival Days
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
• Blue Light Card scheme access
• Cycle to Work scheme
• Free on-site parking
• A supportive, and experienced leadership team.

A bit more information:Norwood’s Broadway House, located at 80 - 82 The Broadway, Stanmore HA7 4HB, is the charity’s head office and main administrative base.

It brings together Governance, Leadership, Fundraising, Finance, People and Culture, and Marketing and Communications, providing coordination and support to Children & Family Services and Adult Services.

The office supports Norwood’s mission to help people with neurodevelopmental disabilities, their families, and children in need across London and the South East.  It is also the main point of contact for referrals, general enquiries, and charity business.

Safe Recruitment:  Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support.  This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent.

Sounds great, what will I be doing?

The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use.

The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools.

Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Advert! Housing IDVA - Maternity Cover 6 months 

(£31,537 pro rata, for 6 months - Possible Extension)

Her Centre, a women’s advice service working in Greenwich, provides advocacy for women who have experienced domestic and sexual violence, working in our accredited domestic abuse service.

We are seeking applicant for, Housing IDVA maternity cover for 6 months (Possible Extension).

Maternity cover post is for 6 months from October to March. Salary for 6 months is £15,768.50

We also offer a 3% contribution pension and a weekly wellbeing hour.

Closing Date for applications is 20th September 2026 at 5pm, with interviews on the 23rd of September 2026.

Due to the intensive and sensitive support involved in these posts, the posts are open to women only. Section 7(2)e of the Sex Discrimination Act exemption applies. Her Centre is a registered charity, no. 1070755.