Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Association Service in Bromsgrove, with regular travel covering Worcestershire.

Position: Stroke Association Support Coordinator

Location: Office based in Bromsgrove with regular travel covering Worcestershire

Hours: 35 hours per week

Salary: Circa £23,100 per annum

Contract: Permanent. Our services are contracted; we currently have funding for this contract until 31 March 2021.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 28 June 2020

Interview Date: 9 July 2020

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Association Service in Bromsgrove, with regular travel covering Worcestershire.

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will:

• Work with the local Health and Social services to receive referrals to support stroke survivors and their careers.
• Provide personalised information, advice and support.
• Provide regular reviews to support people in establishing and achieving their own personal goals.
• Recruit, train and manage a team of volunteers that will support the service.

About You

Applicants are likely to have:

• A background in a health or caring profession, ideally with experience of supporting people with disabilities and stroke.
• Excellent IT skills and a strong understanding of how to use data to improve quality.

Much of this role will be spent travelling in Worcestershire. We recommend discussing any mileage claims queries at interview stage, along with working hours (patterns).

A flexible approach to your role is essential, as is willingness to travel. The use of a car with business use cover is essential to be able to fulfil the requirements of the role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

Roles/Responsibilities:

• Supporting individuals with tenancy sustainment issues
• Dealing with issues involving housing, benefits, welfare rights, personal finance, life skills and the promotion of personal independence
• To act as Keyworker for a number of service users, you will hold a case load that you will be responsible for completing and reviewing risk assessments and support plans.
• Completing key working sessions with service users to coordinate their support packages including referring into appropriate statutory and voluntary services.
• Handling matters relating to the tenancy (e.g. Housing Benefit advice, anti-social behaviour, arrears advice etc) and to actively involve the Resettlement officer and Hostel Services Manager
• To keep tenant records ensuring these are kept safe and confidential up to date and in accordance with the Data Protection Legislation
• Working effectively as part of the resettlement team & regular case reports to your manager
• Assessing individual tenants support needs and to liaise with statutory and non-statutory/voluntary agencies, where appropriate, to negotiate and agree their participation in supporting the individual
• Maintaining records of all supported tenancies in the case load and to liaise with appropriate management

Essential:

• Full-Driving License with access to own car
• Relevant experience of working in a social housing, statutory or voluntary sector environment in a similar or related role
• Experience of working with the benefit and welfare system
• Posses higher level of education relevant training/ experience and may have a relevant professional qualification (e.g. CIH)
• Excellent Admin/IT skills

The applicant must complete an enhanced DBS check before taking up the role

Required license or certification:

• Driving License

Job Type: Part-time (20 hrs per week)

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full- Time (35 hrs p/w) - FTC until 31 March 2021

Graiseley Centre, Wolverhampton 

Ref Code: KWM-201

Are you a proactive, collaborative and compassionate individual with a proven record of engaging positively with young people, families, offenders or other vulnerable groups?

If so, St Giles Trust has an exciting opportunity for driven Keyworkers to work on a vital project that aims to help to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, and gangs, and to keep young people from coming into care by supporting them to live safely with their families.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About these pivotal roles

You will be expected to be a proactive member of the new specialist multi-agency and multidisciplinary Young Persons Team, where you will provide a high-level service to vulnerable or at-risk young people across the different levels of need/ support from early help to children and young people in care. This will involve sharing best practice with other members of the team in relation to approaches and strategies, developing plans of support and promoting programmes of social education, activities, support, and advice.

You will also build positive relationships and promote the value of lifestyle changes to the client group and their families, while also contributing to multi-disciplinary assessments of children and families in need of help and coaching young people in connecting with community resources and services. Providing practical advice to professionals who come into contact with children and young adults who are involved, suspected or at risk of being exploited through gangs is also a key aspect of this role.

What we are looking for:

• Experience of providing support, advice and advocacy and the ability to assess clients’ needs

• Proven record of engaging successfully with challenging people

• Experience in negotiating with partner agencies to establish links to further the aims of a project.

• A relevant qualification, or to be working towards one, and a Level 3 Advice & Guidance qualification

• Knowledge of the client group and the challenges and motivations of young people 

• A sound understanding of anti-discriminatory working practices

• Excellent interpersonal, networking and communication skills, both verbal and written

We welcome applications from individuals with lived experience.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 7th June 2020. Interview dates: 17th and 18th June 2020 (please note if lockdown restrictions and social distancing measures are still in place, shortlisted candidates will be interviewed via video).

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37.5 hours per week

Fixed term contract until August 2021

The West Midlands Anti-Slavery Network (WMASN) CIC connects the various agencies involved in tackling modern day slavery in the West Midlands and beyond. We aim to develop an effective regional multi agency anti-slavery network to raise awareness, reduce the threat and harm of slavery and rescue and support victims of slavery in the West Midlands geographical area. Developing strategic partnerships and collaborations with other regional, national and international organisations to tackle modern day slavery, including networks, partnerships, agencies and learning establishments is key to the Network achieving its aim.

We are recruiting for a rewarding and engaging Advice and Advocacy Coordinator (Male survivors) role.

The role will require the postholder to take responsibility for the immediate support, safety, and referral pathways for male adult survivors of human trafficking and modern slavery post rescue and/or prior to a National Referral Mechanism (NRM) referral. The successful candidate will manage a client caseload (and the associated deadlines, record keeping and prioritisation of tasks), promoting the wellbeing and safety of their clients, as well as assisting them to make informed decisions about their future. You will be working directly with potential survivors of human trafficking and modern slavery, identifying and responding to their immediate needs. The successful candidate will also be responsible for coordinating the day-to-day activities of the safe house.

You will have a good understanding and awareness of the rights and entitlements of migrants, trafficked persons, asylum seekers and refugees, have knowledge of the National Referral Mechanism and have proven experience of working with clients with complex needs (drug and alcohol issues, mental health diagnosis).

Experience working with survivors of modern slavery either paid or voluntary is desirable, but not essential, as is experience of working in a safe house.

The post holder will be required to be part of the on-call rota and respond to crisis situations at the house outside of normal working hours when required.

An enhanced DBS check will be required.

Closing Date for Applications – Monday 18th May (no later than 10am)

Interview Date –  Interviews will take place via Skype on Monday 25th May

Please follow the link to download the application pack.