Deputy Shop Manager (Headingley, Leeds) (TRD2459)
Location: Headingley, Leeds
Salary: £8,425
Hours: 18 hours per week
About us
Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.
Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
Oxfam Purpose
To work with others to overcome poverty and suffering
Trading Purpose
To make as much money as possible to overcome poverty and suffering
About our Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.
The Role of our Deputy Shop Managers
Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.
The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.
Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
Key Skills and Competencies required
- Significant leadership qualities and experience. (E)
- Ability to build, retain and develop a team. (E)
- Strong drive to achieve results through others. (E)
- Ability to delegate, coach and listen. (E)
- Enjoys working with people and has a friendly and approachable manner. (E)
- Ability to manage time under conflicting priorities. (E)
- Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
- Excellent communication skills.(E)
- Ability to motivate self and others. (E)
- High level of motivation, enthusiasm and a sense of fun. (E)
- Open and adaptable to change and able to support others through it. (E)
- Commercial awareness and judgement. (D)
- Ability to establish and maintain successful retail processes and merchandising. (E)
- Ability to understand and interpret basic financial reports. (D)
- IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
- Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here). (E)
- Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)
How to apply
To apply, please click the apply button. As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
For full information surrounding DBS and the vacancy, please view the full job description.
We are looking for a permanent Weddings and Functions Manager role (W&FM) to develop the wedding business and to develop and grow the events business at East Riddlesden Hall. One of the most important parts of this role is have the couples and clients at the heart of what we do. It is essential we have a robust customer journey and that everyone receives an exceptional level of service. The National Trust is a charity and we run the commercial business to support to conservation work we do. It is a really important part of our work.
What it's like to work here
East Riddlesden Hall is a tranquil 17th century house, formerly owned by a cloth merchant. With the atmospheric exterior and the friendly interior, this house is home to a wonderful array of seventeenth century needlework and original exquisite plasterwork ceilings, created by local craftsmen. The intimate gardens, with an ever-changing palette of colour, offer a peaceful space to relax and unwind. There is a mud pie kitchen and a hobbit house.
What you'll be doing
The role has come about due to an internal restructure change so that we can have someone to lead the team, lead the business and work with the wider property team to achieve more commercial revenue for the site whilst providing exceptional visitor experience.
The role will predominantly support the weddings and events in a coordinator capacity working through the full event cycle through to delivery. The rest of role will importantly manage the bar plus staff and a wedding co-ordinator plus a growing volunteer team. You’ll also be part of the budget process and have a good handle on the figures, ensuring reporting is timely and that we are meeting our budget requirements.
Who we're looking for
To be successful in this role you'll need to able to have/be;
- Exceptional customer service skills
- Line management experience or able to manage a strong team of staff and volunteers
- Ability or experience to build to strong relationships with internal and external suppliers
- Flexible to working requirements of business needs from midweek, weekends and evenings
- Able to grow and deliver a commercial business within a charity setting
Benefits
Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).
Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan, a loan towards rental deposits and confidential access to a free support service 24 hours a day should you need it.
Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.
All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!
Closing date: December 1st 2019
Would you like to join one of North Leeds’ most established Social Care charities which positively changes lives and helps hundreds of people each year?
Applications are welcome from candidates who have the appropriate skills in a Health and Social Care setting and have knowledge of Health and Social Care. You will be passionate about delivering the highest level of training to learners and you will have a real commitment to passing on your skills and expertise to the next generation of healthcare staff or improving the skills of existing staff, enabling them to progress and inspire others.
The role will also include assessment of competence within the workplace and supporting learners to collect evidence for the achievement of the Care Certificate.
You will have Level 3 Qualification or above in Health & Social Care and Level 3 Award in Education & Training (PTLLS) or equivalent or a willingness to undertake this. You will also have excellent time management and communication skills to enable you to support learners
CV’s are accepted however please ensure that you request a job specification to be able to evidence the essential criteria for the role.
For further information please call 0113-218-5899.
The closing date for applications is 22 November 2019 or earlier if a suitable candidate is sourced.
Interviews will take place on 3 December 2019.
If you are shortlisted you will be contacted directly, if you do not hear from us within 3 weeks of the closing date, it can be assumed that unfortunately, your application was unsuccessful on this occasion.
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