Job Title: Refuge Worker
Location: Lambeth, London
Salary: £14,236.17 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Part Time, Permanent
Hours: 18.5 hours per week (Monday, Wednesdays and Fridays. As part of this role, you will be required to participate in an out-of-hours on call Rota).
We are looking for a Refuge Worker to work within our culturally specific refuge to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Lambeth, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. You will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.
As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.
This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.
Closing Date: 09:00am 1 December 2025
Interview Date: 11 and 12 December 2025
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
Job Purpose:
To support the delivery of WIPs housing programme for unsentenced women, providing trauma-informed specialist support to women in HMP Bronzefield, and going through court processes, with a focus on improving housing outcomes for women affected by the criminal justice system.
Key Responsibility Areas
- To deliver an effective housing intervention for women impacted by the criminal justice system.
- To develop effective relationships with key stakeholders, such as housing departments, court-based and prison teams, to ensure a collaborative approach to women’s accommodation needs.
- To provide expert advice and support to colleagues, including upskilling through information and training sessions, and supporting system change activities.
For the full list of responsibilities, please download the recruitment pack.
Terms & Conditions:
Start date: 2nd February 2026
Salary:£30,640 per annum (including £3,990 London weighting)
Location: Primarily based in HMP Bronzefield with some travel to South London.
Working hours: 35 hours per week
Contract: Permanent
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The client requests no contact from agencies or media sales.