Strategic design lead jobs in Manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Through our One World in Schools (OWIS) programme, we use powerful short films and discussion-based teaching resources to help young people question harmful narratives, build empathy, and take civic action.
Operating across Europe, OWIS is now expanding into the UK, building on its strong international reputation in human rights education.
PIN seeks a dynamic, mission-driven consultant to lead the implementation of the OWIS UK Growth Strategy — a four-month, grassroots plan to grow visibility, school engagement, and strategic partnerships across the UK.
The consultant will translate the strategy into action, working closely with the PIN UK team to test, learn, and build the foundations for long-term programme growth.
Key Responsibilities
Build Relationships with Schools and Teachers
• Gather qualitative insights from teachers about challenges and needs in addressing OWIS topics to ensure the OWIS content and approach (the OWIS “product”) is relevant and appropriate.
• Recruit and support 5-8 pilot schools to trial OWIS content and provide feedback.
• Engage teachers as champions and contributors to testimonials or case studies.
Build Product and Partnerships
• Establish strategic relationships with NGOs, academic partners and local authorities.
• Coordinate development of a simple UK-facing digital platform or landing page for content access.
• Curate and develop content, collaborating with aligned organisations to explore joint licensing or resource-sharing.
Build awareness and a model for cost-recovery
• Produce content for 2-3 online posts a month aligned with OWIS messaging.
• Work with PIN UK to pilot the 'Friends of One World' public donation initiative.
• Map and engage potential high-net-worth individuals and potential patrons.
• Demonstrate clear linkage between funding and measurable classroom impact.
• Provide recommendations for sustaining and scaling the UK programme post-consultancy.
Monitoring, Evaluation and Learning
• Maintain a simple monitoring framework tracking outreach, engagement, and partnerships.
• Produce monthly progress updates and a final 4-month summary report outlining results, challenges, and next steps.
Expected Deliverables
• Minimum of 5 pilot schools actively engaged.
• 3–5 new strategic partnerships established or formalised.
• UK-facing landing page or MVP platform launched with curated content.
• Content for visibility building (thought-leadership pieces, testimonials)
• Impact summary (qualitative and quantitative) at the end of 4 months.
Requirements
• Experience working in or alongside the UK education system, ideally with teachers, schools, or education-focused NGOs.
• Proven experience in programme or outreach implementation — ideally in education, youth engagement, or communications.
• Strong stakeholder engagement and relationship-building skills.
• Excellent written and verbal communication abilities
• Self-starter mindset with the ability to work independently and manage multiple workstreams.
• Demonstrated commitment to human rights, inclusion, and civic education.
• Right to work in the UK as per UK goverment regulations
Desirable
• Experience in fundraising, partnership development, or donor engagement.
• Understanding of UK PSHE, Citizenship, or Media Literacy curricula.
• Knowledge of content curation, digital platforms, or educational resource design.
• Familiarity with digital tools (e.g. Squarespace, Canva, Google Workspace, Mailchimp).
Desirable
• 34,000 – 37,000 GBP Full Time Equivalent (contract will be 50% FTE)
• 25 days of holiday annually plus 3 study leave days (50% pro-rata);
• Open and informal organizational culture, interesting and creative work
• Flexible working hours
• Access to PIN’s Learning Hub, - e-learning and internal webinars support continuous growth and personal improvement;
- Travel costs and expenses covered
PIN UK is part of PIN, a global non-profit working in more than 40 countries to promote human rights, humanitarian aid and social inclusion
Are you ready to make a tangible impact in the world of independent media? New Internationalist Magazine is looking for a proactive and passionate Fundraising Co-ordinator to supercharge our efforts in growing and sustaining support for our vibrant media co-operative!
This flexible part-time role is perfect for someone who lives and breathes social justice and has a keen eye for scouting new funding opportunities in the realm of independent journalism. If you’re excited about shaping the future of media and connecting with passionate supporters, we want to hear from you!
The successful Fundraising Co-ordinator will grow individual donations, build new relationships with potential funders, and identify and secure new grant funding in a shrinking funding landscape.
You will identify and prioritise efforts across crowdfunding, individual giving, grant applications, match-funding, legacies, and other tactics, and be responsible for our fundraising budget and administration.
You will research the potential for other fundraising approaches and, with New Internationalist colleagues, agree on the strategic direction for this, identify key opportunities, align them with external funders, and prepare strong funding applications. You will be proactive in developing new funding contacts for New Internationalist and maintaining relationships with funders and supporters.
New Internationalist is an equal opportunity employer.
Salary: £32,992 pro rata (£16,496 for 0.5 FTE)
Hours: Part-time, 0.5 FTE (2.5 days a week)
Location: Remote (UK-based) with occasional in-person meetings within the UK. The Fundraising Co-ordinator may be expected to do some occasional travel as part of their role.
Terms: One year fixed-term contract
Benefits include:
- 3% employer contribution to pension
- Flexible working
- Free subscription to New Internationalist magazine plus 2 free Myriad publications per year
- 30% Discount at the Ethical Shop
- Office closure between Christmas and New Year
Applicants must have the right to work in the UK.
Closing date for applications: Midnight on Sunday 18 January
First interviews: 3 or 4 February 2026
Second interviews (if needed): 12 February 2026
Find out more and apply via our website (recruiter link above)
An independent co-operative magazine, publishing commentary on a range of global issues since 1973.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?
We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).
The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.
The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.
The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.
This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
Our client exists to support families raising disabled or seriously ill children and young people, tackling the additional costs and challenges they face. We work closely with governments and statutory bodies across the UK to design and deliver solutions that improve outcomes for families, and we have ambitious plans to grow our impact in line with our strategic priorities. Securing and sustaining statutory funding is central to achieving that ambition.
The Statutory Partnerships Manager will lead the organisation's approach to growing income from government and statutory funders. The role focuses on identifying and shaping new funding opportunities aligned to government policy and programmes, developing high-quality bids and tenders, and building strong relationships with decision-makers across departments and devolved administrations. Working closely with colleagues across Operations, Research and Income, the postholder will ensure a strong pipeline of opportunities, robust processes and compliance, and clear reporting to support the Group’s growth objectives.
The organisation are looking for an experienced statutory funding professional with a strong track record of securing and exceeding income targets. The successful candidate will bring deep knowledge of the statutory funding and policy landscape, excellent research and bid-writing skills, and the ability to spot and develop opportunities that align the organisation's expertise with government need. They will be analytical, organised and persuasive, comfortable working independently while collaborating with senior colleagues and motivated by their values and commitment to equity, inclusion and improving outcomes for families affected by disability and poverty.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please contact Jessica Stoddart at Prospectus.
If you meet some of the criteria but not all, we still encourage you to enquire. We can support you to understand the role fully and guide you through the application process. To apply, please submit your CV in the first instance. If your experience aligns, we will arrange a briefing meeting before you submit a formal application. We look forward to hearing from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Digital Marketing & Content Manager, Iswe Foundation
Location: Remote (UK-adjusted hours with some flexibility)
Contract type: 12 months, with the intention to make permanent
Salary: £35,000 – £45,000
Working pattern: Full time
Benefits include: 35 days annual leave plus UK bank holidays; 14 days medical leave; 3% employer pension contribution; open to part time & flexible working
Closing date: 18 January 2026, 23:30
About the role
Iswe is a not-for-profit social impact foundation dedicated to putting people at the heart of social and political decision-making. We design and scale democratic innovations that enable communities to shape the decisions affecting their lives.
We are looking for a skilled, proactive and versatile Digital Marketing & Content Manager to deliver high-quality digital communications across Iswe’s channels and those of our flagship initiatives, the Global Citizens’ Assembly and Assemblis.
You’ll join a fast-paced, globally connected team working to reshape political systems so they are fit for purpose, guided by the belief that the global crises we face stem from a deeper crisis of governance.
If you want your digital skills to help shift narratives, inspire action and grow a global movement, this role offers rare scope, challenge and purpose.
This is an excellent opportunity for someone ready to step up in their career and help shape the voice, reach and impact of a rapidly growing organisation.
Job purpose
The Digital Marketing & Content Manager will lead on creating and delivering high-quality digital communications across Iswe and the Global Citizens’ Assembly. You will turn strategy into compelling, accessible content; design and deliver digital campaigns; and steward audiences across multiple platforms. You will work closely with teams and partners across regions, using insight and analytics to enhance reach, visibility and engagement.
This is a hands-on, delivery-focused role, ideal for someone energised by fast-moving environments, global collaboration, and mission-driven work. It will suit someone comfortable taking ownership in an environment where processes and priorities are still being shaped, and where proactive leadership (including strong prioritisation) is essential.
Key responsibilities
-
Strategic contribution & prioritisation
-
Contribute actively to the development and refinement of Iswe’s digital communications strategy, bringing insight from audiences, analytics and the wider context.
-
Exercise judgement about what content, channels and campaigns will have the greatest impact at different moments, particularly during high-profile events.
-
Translate broad organisational priorities into clear, focused digital communications plans, even where direction is initially high-level or evolving.
-
Content creation & production
-
Draft, edit and publish clear, engaging content for websites, newsletters, social channels, campaigns and events.
-
Produce and edit multimedia content including short-form videos, interviews, animations and motion graphics.
-
Oversee the rapid turnaround of video packages and social media assets during key event moments
-
Work with regional partners and teams to document and share community and assembly participant stories in respectful, accurate and culturally appropriate ways.
-
Write accessible copy that brings data insights, participant experiences and research findings to life.
-
Commission and manage external creatives (videographers, illustrators, editors, writers, translators) where needed.
-
Create accurate, accessible technical and scientific content that supports public learning and participation, coordinating with internal teams and partner contributors, fact-checking and commissioning as needed.
-
Maintain and develop visual templates, content wrappers, slide decks and brand-aligned styles.
-
Digital marketing & campaign delivery
-
Lead digital campaigns to grow awareness, participation and engagement with Iswe, the Global Citizens’ Assembly and Assemblis (Iswe’s participation platform).
-
Manage the end-to-end planning and delivery of content across channels, ensuring the right stories, assets and updates are published at the right moments.
-
Maintain and update content across Iswe dot org, globalassemblies dot org and assemblis dot org through CMS, including Craft and Squarespace.
-
Ensure all content is accurate, inclusive, and aligned with brand guidelines and accessibility best practice
-
Develop and optimise user journeys, onboarding flows and email automations based on audience insight.
-
Use analytics (e.g., Matomo, Google Analytics, email platform analytics) to track performance and guide improvements across websites, social channels and email platforms.
-
Support SEO and discoverability by maintaining clear metadata, structured content, and optimised landing pages.
-
Implement light A/B testing for messaging, templates or calls to action.
-
Support tagging, segmentation and list management within email and CRM tools.
-
Support internal reporting by highlighting patterns, opportunities and areas for improvement.
-
Translation & global accessibility
-
Work with the Communications Director, internal teams and regional partners to shape global communication needs
-
Coordinate translation workflows across multiple languages (commissioning providers or working through Iswe’s global partners) to ensure quality and consistency.
-
Manage transcription workflows, proofing processes and materials from contributors across regions.
-
Collaboration & organisational knowledge
-
Work closely with Communications, Fundraising and Programme teams to align messaging and surface stories.
-
Contribute to the development of a knowledge library, ensuring materials are organised, current and ready for sharing.
-
Help maintain up-to-date versions of framing documents and training resources.
-
Support a positive, inclusive and collaborative team culture
Person specification
We know that teams reflecting the diversity of society are more creative, innovative and effective. We welcome people of all backgrounds, identities and experiences, and we are committed to being a place where everyone feels they belong.
We particularly encourage applications from people who are disabled, from Black, Asian and other minority ethnic backgrounds, from lower or disadvantaged socioeconomic backgrounds, or who identify as LGBTQIA+.
Essential experience
-
4–6 years’ experience in digital marketing, content production or digital communications.
-
Demonstrated ability to produce multi-format creative content (video, graphics, social content).
-
Experience with CMS platforms (Craft, Squarespace, WordPress or similar).
-
Management of automated email journeys to support audience stewardship
-
Strong organisational skills and ability to manage multiple content streams.
-
Ability to understand and adapt technical or policy-related content clearly for different audiences and contexts.
-
Familiarity with creative tools such as Canva, Adobe Suite, Figma and video-editing software (or equivalent tools).
-
Clear and effective written communication in British English.
-
Ability to build and maintain positive partner relationships.
-
Analytical skills and experience using digital insights to guide decisions.
Desirable experience
-
Experience in deliberative democracy, civic participation, systems change or climate-related work.
-
Experience managing translation workflows or multilingual content.
-
Experience collaborating with community-based content contributors across regions.
-
Knowledge of data storytelling or simple data visualisation.
-
Understanding of accessibility standards for digital content.
-
Experience reaching and engaging with users who do not use email - for instance via WhatsApp and other social media
-
Experience using AI-enabled tools for content production or analytics
Personal attributes
-
Creative, curious and proactive, with a desire to learn and experiment.
-
Adaptable and organised; able to thrive in a fast-paced, startup-style environment.
-
Values-driven and committed to inclusive, globally rooted ways of working.
-
Collaborative and respectful, able to communicate clearly with diverse colleagues and partners.
-
Skilled at making complex information understandable and engaging.
-
Willing to work out of hours during key campaign moments such as COP
#Digital Marketing #Marketing #Muti-media Marketing #Digitial Marketing Strategy #Content Strategy
The client requests no contact from agencies or media sales.
Our client is looking for an experienced Director of Operations to lead and oversee the organisations national operations, ensuring the highest quality of service delivery and full compliance with all contracts. This role is to support the front-line teams, push for continuous improvement and drive the organisation to grow. The Director of Operations will provide strategic leadership and share clear directions across the organisation to achieve their goals. As a member of the executive team, you will support set organizational strategy, lead operational improvement and credible operational leadership to the CEO, Board of Trustees and external stakeholders.
You will be leading the operational performance of their services nationwide, to ensure the standard is consistent with their expectations, effective performance management and successful contract delivery which aligns with their financial targets. Provide national leadership of all services with a solid performance against KPI’s as well as ensure adherence to organizational governance frameworks, supporting their development and improvement. Your goal must be to embed a culture of reflective practice, continuous improvement and ongoing professional development. Lead to the resolution of complex complaints and act as a senior representative for our client at strategic meetings with partners, commissioners and donors. It is vital that you build strong relationships with staff, volunteers, service users and key stakeholders.
You must have significant leadership skills within a multi-site service organisation, proven ability to deliver high-quality services that align with organizational values and demonstrate experience managing operational budgets. It is advantageous if you pose strong experience overseeing national service standards, contract delivery and regulatory compliance. We are looking for a candidate who is driven by values, integrity and resilience. A leader who develops a culture of mutual respect and teamwork, maintains calm and focuses on solutions under great pressure.
Diversity:
Our client is committed to equality of opportunity and celebrating diversity and they take great care to ensure that their actions as an employer reflect their ethos.
They particularly encourage applications from protected characteristic(s), who are currently under-represented within the organisation. They are committed to human rights and creating equitable fair environments they welcome people from all backgrounds regardless of race, gender, gender identity, religion, sexual orientation, responsibilities for dependents, age or physical/mental disability.
Our client is a member of the Disability Confident Scheme, a signatory of the Mindful Employer Charter and they currently hold the Investors in People (IiP) Silver Award. They are also an accredited Living Wage Employer.
Safeguarding:
Safeguarding is a term used in the United Kingdom and Ireland to describe measures to protect the health, well-being and human rights of individuals, which allow people – especially children, young people and vulnerable adults – to live free from abuse, harm and neglect.
Our client believes everyone regardless of sex, age, gender identity, disability, sexual orientation, ethnic origin, religion or other diversities has a right to be protected from all forms of harm and abuse, including harassment, bullying, and exploitation.
They are committed to providing a healthy and safe working environment for our staff and volunteers and committed to safeguarding anyone we engage with through their work and the services they provide
To achieve this, they have a robust safeguarding children’s and adults policy, procedures and guidance in place, designed to help protect everyone who comes into contact with our client and to provide staff and volunteers with the knowledge to support people when being subjected to any form of abuse.
To ensure staff and volunteers uphold the highest standards in safeguarding practice, our client complies with the statutory legislative requirements and guidance that seeks to protect children, young people and vulnerable adults. In order to meet this responsibility, they follow a rigorous selection process to discourage and screen out unsuitable applicants throughout their recruitment process.
Research and Impact Manager
Location: Remote with flexible working arrangements. You will be expected to attend monthly team meetings in Bristol (with paid travel and subsistence).
Salary: £38,584 - £40,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.6 FTE or 0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Sunday 11th January 2026, 11:59pm.
*Please note, both a CV and a cover letter must be submitted for applications to be considered.
Screening calls/Interviews: Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role.
Screening calls: w/c 26th Jan
Interviews: w/c 2nd Feb
Start Date: ASAP
About: The Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of almost 6,000 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.
We are expanding our team and so we are looking for a Research and Impact Manager. This hands-on role would suit an insightful, evidence driven researcher and monitoring and evaluation specialist and who is a strong partnership worker. We are looking for someone who is willing to step up when something is needed and determined to see things through.
You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your research and impact evaluation skills and expertise within this role.
Responsibilities
Working closely with the Warm Welcome Operations Director and wider team your primary responsibility will be to lead on research and impact evaluation to ensure that our strategic approach is driven by evidence. You would take ownership of specific tasks as required, including;
Research:
-
Developing a research strategy for the Warm Welcome campaign to help to ensure we can meet our overall campaign strategy.
-
Leading on the co-design of research projects to meet the needs of the Warm Welcome campaign and our partners.
-
Developing a research and insights hub for the Warm Welcome team where they can easily access the latest statistics on relevant topics such as poverty and loneliness.
-
Supporting any individuals or organisations undertaking research on behalf of the Warm Welcome campaign to ensure it is of a high quality and rigorous standard.
-
Ensuring high ethical standards and safeguarding are maintained in any research project related to the Warm Welcome campaign.
-
Sharing the results of this research in reports and presentations where key evidence and learning is easy for others to understand
-
Offering training and support to the Warm Welcome team related to research.
Impact Assessment:
-
Supporting the continuous development of our Impact framework.
-
Leading the collection of high-quality data, via methods such as survey design, polling and qualitative interviews, with the wider Warm Welcome team and Spaces network to help us to monitor, evaluate, learn and develop our collective impact.
-
Ensuring we collect data with Warm Welcome spaces at every stage of their journey in joining the network, i.e. when they register to join and at regular intervals once registered to ensure we understand their impact and their support needs.
-
Developing evaluation tools and systems to ensure the Warm Welcome team are easily able to capture evidence related to our impact framework.
-
Offering training and support to the Warm Welcome team related to monitoring, evaluation, learning, development and impact assessment
-
Leading on partnership work related to monitoring, evaluation, learning, development and impact assessment for the Warm Welcome team
-
Being the go to person for key statistics and impact data within the Warm Welcome team to be used in our communications and reporting
Teamworking:
-
Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows
-
Other responsibilities commensurate with the post.
Person specification
We are looking for candidates with the following skills and experience:
-
Strong track record of carrying out a range of relevant research projects, especially those involving community groups
-
Experience of collaborating with others on research and evaluation projects
-
Experience of developing and continuously improving tools and data for monitoring, evaluation, learning, development and impact assessment
-
Strong analytical skills with a proven track record in qualitative and quantitative
methods
-
Clear communication skills and experience of sharing research and impact assessment data in clear, concise and easy-to-understand formats for presentations and reports
-
Experience in training and developing people’s skills in research and impact assessment
-
Experience of contributing to and developing an impact framework
-
Accurate and evidence-driven with a passion for ensuring research and impact assessments are completed to a high quality
-
Knowledge of ethical research practices, safeguarding and power dynamics in the research process
-
Experience in using a CRM system
-
Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence
-
Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools
-
Able to relate well to a range of stakeholders from a variety of backgrounds
-
Highly organised and details-focussed
-
Confident to take the initiative and solve problems pro-actively
-
Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities
-
Willing to work flexibly, which may occasionally require working out of normal working hours
-
Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)
-
Have the right to work in the UK
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
-
Committed to the power of relationships to facilitate social change
-
Collaborative, inclusive, ambitious, aligning with our core values
-
Self-starters with high levels of commitment, energy and motivation
-
Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
-
Calm under pressure, and can adapt quickly in a fast-paced environment
-
Willing to pitch in to help other team members if needed
-
Organised with effective time management skills.
Working arrangements
-
Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol, Reading or London once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
-
This role is remote, full-time, with flexible working arrangements
-
All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
-
You will need to have the right to work in the UK.
Supporting your application
-
If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please us
-
We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Research and Impact Manager’ in the email subject line and we’ll get back to you as soon as we can.
-
Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.
-
For more information, visit our website or find us on X at @goodfaith
To apply, please send a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 11th January 2026. Please use ‘Application for Research and Impact Manager role’ in the email subject line.
The client requests no contact from agencies or media sales.
ABOUT REEF-WORLD
The Reef-World Foundation is a registered UK charity that delivers practical solutions for marine conservation globally. They are a small but highly effective team of passionate individuals dedicated to achieving lasting conservation impacts where they are most needed. Starting in Thailand in 1999, we now operate globally, supporting governments, businesses, and communities to sustainably develop their coastal resources.
Today our team is committed to our mission to inspire and empower people to act in conserving and sustainably developing coastal resources, particularly coral reefs and related ecosystems. We are driven by our vision of a future where coral reefs are healthy and thriving.
In partnership with the United Nations Environment Programme (UNEP), Reef-World works to stop the environmental impact of the global marine tourism industry through the internationally recognised Green Fins initiative. The work focuses on buying more time for coral reefs to thrive by mobilising collective and urgent action through the marine tourism industry.
Our work involves supporting, inspiring and empowering governments, businesses, communities and individuals around the world to act in conserving and sustainably developing coral reefs and other coastal resources.
Main Purpose of the Role
The Fundraising and Communications Manager will play a pivotal role in driving Reef-World’s mission to protect and sustainably manage coral reefs and coastal ecosystems worldwide. This hands-on, senior position combines leadership of the charity’s fundraising and communications function with strategic oversight, ensuring that Reef-World maximises its global reach, secures sustainable income, and delivers compelling, mission-aligned messaging across all channels. This position reports directly to the Directors.
You will lead the development and delivery of income generation strategies while overseeing multi-channel communications, digital engagement, media relations, and brand stewardship. You will manage a small, dynamic team of staff, consultants, and volunteers, coordinating resources to support programme delivery and ensuring high-quality outputs that enhance both conservation impact and fundraising success.
You will join a remote, globally distributed, and diverse team, collaborating across multiple countries and cultures to advance Reef-World’s mission. You will be given autonomy to lead the fundraising activities of the organisation and will be encouraged to try new things and take ownership of the fundraising portfolio as a whole. This is an exciting opportunity for a driven, proactive, versatile professional to shape the charity’s growth, profile, and influence in marine conservation on an international scale.
Our Fundraising Landscape
We have had steady year-on-year growth in income since we were founded, with a shortfall recorded last year. The shortfall in income for the last financial year is down to our main donor, the United Nations Environmental Programme (UNEP) not being able to provide funds due to the global economic and political climate. This grant source is naturally very unpredictable in nature, however, we had previously successfully secured a year-on-year budget from UNEP since 2009. You can see our financial history on our Charity Commission listing. Our financial year runs from June to May. For June 2024 to May 2025, our fundraising target is £425,000. We have secured £240,000 of this, and around a further £60,000 is unconfirmed but likely. However, we have previously successfully secured a year-on-year budget from UNEP since 2009.
So far in the current financial year, 65% of our income is grant income, corporate sector and commercial partnerships make up 17%, individual giving is 7%, and 11% of income comes from programme’s products and services.
This role is replacing a Development Manager who joined in March 2024 and created this as a new role. Through her leadership and guidance we have strong foundations across all fundraising streams to build on. We would like the post holder to maintain our excellent track record for grant funding while further establishing and growing new sources of income, especially unrestricted income. We’re open to exploring most kinds of income generation but are particularly interested in exploring corporate fundraising and major donor opportunities and have good foundations upon which to build here.
Our Board of Trustees have a good understanding of the current fundraising landscape and the importance of investing in fundraising.
Main Duties and Responsibilities
Strategy and Leadership
-
Lead the development and delivery of Reef-World’s Fundraising and Communications Strategy.
-
Provide strategic direction to a small team of staff, consultants, and volunteers.
-
Set and monitor targets across fundraising, communications, and digital engagement, reporting progress to senior leadership and the Board.
Fundraising & Income Generation
-
Develop and deliver a diverse income strategy with a specific focus on corporate partnerships, major donors, high-net-worth individuals (HNWI) and philanthropy.
-
Support trusts and foundations fundraising in collaboration with the Directors and Programmes team.
-
Oversee and maintain steady growth of the individual giving income stream.
-
Ensure fundraising compliance, data protection, and effective risk management.
-
Maintain accurate records in the CRM system.
Communications
-
Oversee planning and production of content across websites, social media, digital channels, media, and publications.
-
Act as a senior point of contact for outreach partners (press, media, and content contributors), ensuring consistent messaging and brand alignment.
-
Maintain Reef-World’s brand and ensure consistent, mission-aligned messaging.
-
Approve and guide design of key outputs, including annual Impact Report, newsletters, fundraising packs, and campaign assets.
-
Lead high-level media relations and manage external agencies and consultants.
-
Ensure digital platforms and campaigns effectively support fundraising and programme goals.
-
Coordinate communications support for the Programmes team, ensuring timely delivery of materials that enhance programme impact and engagement.
People Management
-
Provide supportive leadership to the Fundraising & Communications Officer and wider team.
-
Manage one permanent Social Media consultant and two project based communications and design consultants.
-
Contribute to recruitment, onboarding, performance management, and workforce planning.
-
Foster a positive, collaborative team culture aligned with Reef-World’s Culture of Care.
General
-
Promote organisational values, effective communication, and healthy working practices across the remote team.
WHAT WE’RE LOOKING FOR
We are seeking a dynamic, hands-on Fundraising and Communications Manager to join our remote, globally distributed, and diverse team. The ideal candidate will combine strategic thinking with practical expertise in fundraising and multi-channel communications, able to work relatively independently to build strong relationships, inspire colleagues, and deliver high-impact outputs. You will help Reef-World grow its reach, secure sustainable income, and amplify our mission to protect coral reefs and coastal ecosystems worldwide. You’ll be open to new experiences and adventures and be adaptable and flexible.
The following outlines the essential and desirable skills and experience for this role.
SKILLS AND EXPERIENCE
Essential
-
Proven success in managing fundraising across multiple income streams to deliver income growth with specific experience developing major donor or corporate partnership programmes.
-
Strong communications skills, with experience delivering multi-channel content (web, social, newsletters) and maintaining brand consistency.
-
Ability to build and steward positive relationships with donors, partners, media, and stakeholders.
-
Experience coordinating or line-managing staff, consultants, volunteers.
-
Excellent strategic, organisational and planning skills with the ability to manage multiple priorities and track performance.
-
Experience in monitoring and managing income and expenditure.
-
Experience of developing and managing fundraising targets
-
Strong written and verbal communication skills.
-
Understanding of fundraising regulations, GDPR, and ethical best practice.
-
Experience using CRM systems for donor/supporter management.
-
Understanding of the needs of a small charity and willingness to carry out both more basic administrative work and more high-level strategic tasks
-
Ability to work independently and collaboratively within a remote, international team.
Desirable
-
Success in securing multi-year grants, multi year corporate partnerships or developing new income streams.
-
Experience working with media, PR, or digital analytics.
-
Familiarity with marine conservation, environmental NGOs, or responsible tourism sectors.
-
Experience managing external agencies or creative freelancers.
-
Knowledge of design or content tools (e.g., Canva, Adobe Suite).
-
knowledge of Google Workspace tools.
-
Experience of working in remote teams.
Reef-World believes that a team with diverse experiences and backgrounds generates richer discussions and more nuanced thinking that will magnify our conservation impact. We strive to be an inclusive workplace where everyone feels welcome and respected. We are an equal opportunity employer and welcome applications from anyone, from anywhere, with the required skills and experience: whatever their background or location. We actively encourage applications from those whose identities reflect the diversity of the communities and networks we serve and whose identities are traditionally underrepresented in the conservation sector.
BENEFITS
Holiday entitlement
30 days a year.
Flexible working
The Directors are based just outside Bristol, UK and we have a field office in Dauin, Negros Oriental in the Philippines. As an international team working across time zones, our working policy is flexible and hybrid.
Pension
For all employees, we pay a minimum of 3% of your qualifying earnings per month (over £6,240). For UK employees, you’ll pay a minimum of 5% of your qualifying earnings per month.
Culture of Care
As an organisation, we are invested in the personal and professional long-term success of our Reef-World team. Reef-World’s vision for a Culture of Care embodies a collection of support mechanisms aimed at enhancing the well-being of our team and enabling each of us to properly care for ourselves, our teammates and our network. These include -
-
Access to a team coach
-
Access to personality type tool analysis for yourself and your team
-
Reflection days - dedicated time to reflect on your successes and takeaways
-
Personal Development days, with a small budget to ease you in (think training, new books, new classes, experiences)
-
Dedicated, and respected, focus time throughout your working week
-
Exemplary and effective internal communication mechanisms
-
We are a parent and family friendly organisation, our Directors work flexibly around their children.
-
Reef-World is a safe space for everyone. We especially want to make sure we are a safe space for LGBTQIA+ people, neurodivergent and disabled individuals, and racialised communities. We’re constantly learning to make sure everyone feels welcome here.
Staff
A small, friendly and ambitious team. Read more about our staff team and Trustee board.
“The Reef-World Foundation is a phenomenal place to work where everyone's contribution is valued and our team is able to punch well above our weight in terms of conservation impact. It has been an absolute pleasure to contribute to Reef-World's output for the last 3.5 years.” - James Greenhalgh, former member of staff and now Trustee
“Working at The Reef-World Foundation is an inspiring journey. Beyond professional growth, being part of a team actively engaging in marine conservation and witnessing efforts to protect our oceans make each day at Reef-World rewarding. It's a privilege to contribute to an organisation making a real difference in preserving our planet's marine ecosystems. The inclusive team and culture of care create a dream work environment!” - Joyce Yang, former member of staff
“I consider myself incredibly fortunate to be part of the Reef-World Foundation, my time here has been a catalyst for both my professional and personal growth. Collaborating with passionate individuals sharing the common goal of protecting our marine ecosystems, particularly the coral reefs, has been an extraordinary journey. Moreover, the organisation's culture of genuine care surpasses expectations, something for which I am very grateful. In all honesty, working with Reef-World has been the highlight of my career, and I've never been happier professionally.” - Erin Canto, current member of staff
“It's inspiring and motivating to work with everyone in the team who truly believes in our work — working together towards the organisation's mission to have a global conservation impact. Reef-World has given me the opportunity to grow professionally and personally in the field of marine conservation, and I am truly grateful for that. I am very honoured to be part of this inspiring team that walks the talk!” - Teresa Moh, former member of staff
Reef-World’s Core Values
-
We empower our colleagues, our stakeholders, our partners and our supporters to have conservation impact.
-
We collaborate. Our approach is not competitive - the more we collaborate, the stronger the conservation impact we will have.
-
We are innovative. We are not afraid to break from the norm, and use innovative approaches and technology, for conservation impact.
-
We stay optimistic in our decision making and in our approach to tackling global conservation issues.
Reef-World’s Commitment to EDI
Reef-World has incorporated an Equality, Diversity and Inclusion (EDI) framework into its recruitment processes, resulting in more than 50% of leadership positions within the organisation being held by female professionals. Additionally, we take pride in operating as a fully remote team, engaging in asynchronous collaboration across various time zones.
HOW TO APPLY
Please fill out the short application form on our website including uploading your CV and Cover Letter. (Note files should be in PDF format, max. size 20MB)
TIP: In your cover letter, don't just repeat the information in your CV. We want to hear who you are, how your experience aligns with the job requirements, and how your values and culture might align with ours.
If you are selected for an interview we will reach out to you by email to set an interview date and time. We try wherever possible to get back to applicants that have not been accepted but due to the expected volume of applications we may not have the resources. If you do not hear from us by 1 February 2026, then unfortunately we have decided not to take your application further.
Applications close: 19 January 2026 (23.59 pm UTC)
Interviews (online): Between 2 and 12 February 2026
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement.
This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support.
The key responsibilities of this role are:
Service Design & Delivery
- Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme
- Develop and refine service model, workflows, triage criteria, and beneficiary journeys
- Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up
- Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback
- Manage your own caseload alongside Programme Head responsibilities.
Team Leadership & Development
- Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand)
- Provide coaching, oversight, and reflective practice opportunities for squad members
- Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth
- Lead START Programme Daily Huddles
Collaboration & Partnership
- Build strong referral pathways with external organisations (military & non-military charities, NHS, social care)
- Become the charity’s expert on navigating entitlements for the bereaved community.
- Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals
- Support the Head of Service in forming partnerships that enhance START’s offer
Monitoring & Evaluation
- Track and report on beneficiary engagement, support outcomes, and follow-up actions
- Use insights, working with the Head of Research & Impact, to adapt and improve the service over time
- Ensure CRM records are complete, accurate, and used to inform delivery decisions
Contribution to Charity-Wide Goals
- Feed into cross-functional projects including Outreach, Fundraising, and Strategy
- Act as a representative of Scotty’s at sector events or external meetings where appropriate
- Support content development by sharing anonymised stories, insights, and themes
The 30-day goals for this role are:
- Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.
- Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.
The 60-day goals for this role are:
- Scoped and met with key stakeholders.
- Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.
- Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme.
- With the Head of Service, supported the design of a light CRM for initial use in START casework.
- Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.
- Drafted a training plan for new START caseworkers.
The 90-day goals for this role are:
- Launched the new START Programme.
- Built strong partner networks for any needed referrals or information gathering to support casework.
- Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc).
About You:
Must-Have
Experience in service delivery, casework, or personalised support services
Ability to lead a new programme from concept to delivery
Strong team leadership and relationship-building skills
Excellent organisational and communication skills
Nice-to-Have
Familiarity with military family life or bereavement support
Background in adult mental health, social care or wellbeing services
Experience in service co-design with users or lived experience groups
Safeguarding knowledge or training
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
£42,000 – £58,000 pa + generous benefits
12-month fixed term / 35 hours per week
This is a remote role involving regular national travel, including to the Capacity office in Liverpool, Local Trust office in London, and 3ni work across the country as needed. Out of hours travel and stays away from home are therefore a key feature of the role.
As our Senior Neighbourhood Designer and Doer you will lead and deliver Capacity’s work through 3ni, the national network for neighbourhood improvement. You will focus on a distinct portfolio of work centred on neighbourhood working and community-led regeneration, supporting local government and public sector partners to strengthen social infrastructure and tackle place based challenges alongside communities.
3ni is a partnership between Capacity and Local Trust, two organisations committed to rethinking how public services and community regeneration work. Together, we’re bringing fresh ideas, practical tools, and hands-on support to help local government and public sector partners make real, lasting change in the places that need it most.
Leading in a in a relational, inclusive, and developmental way, as Senior Neighbourhood Designer and Doer you will:
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.
• Support clients and partners to navigate uncertainty, identify strategic choices,
and make informed decisions in complex environments.
• Lead the delivery of complex programmes and portfolios of work, ensuring
clarity of purpose, appropriate pace, and strong coordination across projects.
See our job pack for a full job description.
What we need
• Deep understanding of neighbourhood-level public service delivery, local authority structures, and community dynamics.
• Ability to work collaboratively with local authorities, community organisations, and residents to co-produce solutions at the neighbourhood level.
• Ability to balance creativity and innovation with commercial and operational feasibility, ensuring solutions are viable, sustainable, and deliverable
• Experience building trust and effective relationships with clients, partners, stakeholders, and communities
• Experience working on place-based programmes or initiatives that strengthen local social infrastructure or tackle neighbourhood-level challenges.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.
Are you an experienced content creator? Do you have excellent editing skills? Can you spot a good story and create engaging narratives for editorial? Are you familiar with publications processes?
We are seeking a Communications and Content Editor to support our communications output across multiple channels, including production of the SLA’s flagship publication, The School Librarian. This new role will be pivotal to elevating our publication, and supporting strong narratives across our communications.This is a hands on role, with an opportunity to help shape our communications and TSL as we approach the SLA’s ninetieth year in 2027.
You will be an experienced editor and content creator. Creative and with a strong eye for detail, you will be confident in overseeing the publications process, alongside copy-editing, proofing and commissioning content and associated administration. You will enjoy opportunities to apply your creative skills to creating interesting and engaging content to support our outputs. As we develop new ways of working, your insight and ideas will help support new activity. You will be comfortable working with a variety of stakeholders and happy to get stuck in as needed. Areas of work include managing production of The School Librarian journal which publishes three times per year, developing a strong understanding of the TSL audience, its circulation and readership figures to inform content development and identify opportunities to attract new subscribers. You will also contribute to digital communication and content strategy across the organisation, helping to determine the best platforms or channels for a variety of content types. While leading on TSL, you will also support content creation for our newsletters, website and social media, working with the Publicity and Partnerships Manager to determine the most appropriate format for different stories, features or news items.
The salary for this position is £24, 324.32 per anum (based on FTE £30,000) for 30 hours per week, and comes with a 6% employer pension contribution.
Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 12th January
Interviews will take place as follows:
First round interview (online): 26/28th January
Second round interview in person TBC: 3rd /4th February
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
No agencies. Applications without a covering letter will not be considered.
Helping schools develop vibrant reading and learning communities



The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery.
You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us.
The key responsibilities of this role are:
Programme Operations & Service Infrastructure
- Overall accountability for the service provided to the bereaved military community.
- Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community.
- Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult).
- Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035.
- Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes.
- Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc.
- Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery.
- Ensure that lived experience remains at the heart of our services.
- Accountability for Safeguarding within the organisation.
Team Leadership
- Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals.
- Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy.
- Work with our Head of People to oversee service recruitment and onboarding.
Quality, Measurement & Improvement
- Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities.
- Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful.
External Partnerships & Collaborations
- Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders.
- Explore and propose strategic collaborations where they strengthen the support we offer to families.
- Ensure the new START (single point of contact) Programme becomes an active network-builder in the space.
- Represent Scotty’s externally at events, conferences, meetings etc within the sector.
Cross-Functional Collaboration
- Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content.
- Work with the Ops team to align delivery processes with systems, IT, and compliance.
- Support bid development and reporting for funders by sharing service insight and outcomes.
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Spending time with the Families Team and understanding everyone’s role within the charity.
- Understands the ‘as-is’ current situation for the charity’s service delivery.
- Start to document gaps, delivery inconsistencies, opportunities, risks etc.
- Understand the landscape we operate in, particularly the military and bereavement charitable environment.
- Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc.
The 60-day goals for this role are:
- Has met with counterparts at key partner organisations.
- Has highlighted key organisations not currently partnered with to meet.
- Created a stakeholder holder engagement map for our service delivery.
- Visually mapped existing beneficiary journeys across our four Programmes.
- Began work (with Ops) on requirements for initial-phase CRM for adult services.
- Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact.
- Held one in-person session with Families team.
The 90-day goals for this role are:
- Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’.
- Planned the launch of our new START navigating entitlements casework Programme
- Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief.
- Taken full accountability for the success of our Family Programmes and associated impact.
- Attended 2-3 sector group meetings representing Scotty’s solo.
- Developed a stakeholder holder engagement plan with Head of PR & Comms.
About You
Must-Have
Senior experience in service delivery, operations, or programme leadership
Strong skills in team leadership and service system design
Ability to turn strategy into operational structure and rhythm
Confident working cross-functionally and building external partnerships
Nice-to-Have
Experience working with or supporting Armed Forces families
Familiarity with CRM system scoping and procurement
Experience launching new services or scaling delivery teams
Background in bereavement or mental health support
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be partnering with The Ehlers-Danlos Society, a global organisation that puts people with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD) at the centre of everything they do. Their mission is to help the world understand these conditions better, accelerate research, and provide education that truly changes lives.
The organisation is looking for an innovative and strategic Learning & Education Director to lead and grow the Society’s global education portfolio. In this role you will give direction and shape long-term learning strategies, educational initiatives, inspire multidisciplinary teams, and ensure every program reflects scientific rigour, and the lived experience of the EDS/HSD community.
To succeed in this role, you’ll bring:
- Bachelor’s degree (required) and advanced degree or diploma (PGCE, Master's or PhD (preferred) in Education, Healthcare, Public Health, Instructional Design, or related field.
- Significant leadership experience in healthcare and medical education, with a track record of overseeing learning portfolios.
- A deep understanding of healthcare education and evidence-based learning principles.
- The ability to communicate complex medical or educational concepts clearly and confidently to diverse audiences.
- Experience and network with clinicians, academic institutions, research bodies, and advocacy groups.
If you want your work to directly influence how healthcare professionals understand, diagnose, and support people living with EDS and HSD, bridging knowledge gaps and raising the standard of care worldwide, then this is the role for you!
For more information, please contact Katherine Anderson-Scott, Executive Director, Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include your CV and a supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law.
The Ehlers Danlos Society asks every successful candidate to give their consent for us to obtain two written references, consent to a DBS check, and to provide us with documentary proof of qualifications. Any offer of employment will be conditional on these requirements being satisfactory.
Location: Fully remote (UK-based), with occasional travel
Closing date: 19 January 2026
Charisma vetting interviews will need to be completed by close of play on the 27 January in preparation for shortlist submission on the 28 January.
Interviews with The Ehlers-Danlos Society:
- 1st stage interviews: w/c 9 February 2026
- 2nd stage interviews: w/c 16 February 2026
Please note: the chosen candidate will need to be available to attend the annual retreat on 16 March 2025 (this can be attended while the candidate is serving notice. All expenses will be paid, however, if the chosen candidate subsequently withdraws and doesn’t join The Society, the candidate will be expected to reimburse the organisation).
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
- Develop and maintain frameworks to measure the outcomes of all services and programmes.
- Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
- Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
- Design simple, automated reporting processes to reduce manual admin and improve data use.
Research & Insight
- Lead internal research projects using beneficiary data, surveys, and feedback loops.
- Scope and manage external research partnerships with academic institutions or sector bodies.
- Design and deliver surveys to beneficiaries and the wider bereaved military community
- Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
- Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
- Ensure that lived experience remains at the heart of the charity’s focus on understanding of the need.
Communication of Impact
- Create clear, accessible insight reports and data summaries for internal and external use
- Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
- Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
- Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
- Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
- Contribute to team training on evaluation, feedback collection, and outcomes thinking.
- Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
- Track key developments in bereavement, Armed Forces, and youth policy
- Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
- Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
- Reviewing research and data produced by the charity and related external research previously published.
- Understand the data structure and reporting capabilities of Salesforce.
- Understand existing commitments (e.g. funder report, impact reports etc).
- Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
- Audit current data quality and gaps across the F-Team Programmes.
- Support the publishing of the 2025 Impact Report (NB this might have be published but let’s put it in for now).
- Scoped and invited members to join our first adult lived experience advisory group.
- Analysed and shared results of 2026 Community-wide survey.
- Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
- Identified 1-2 relevant conferences or forums for Scotty’s to present at.
The 90-day goals for this role are:
- Held at least 1 adult lived experience advisory group session.
- Created and shared the first quarterly Impact Review for internal use.
- Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
- Proposed an outline for the Annual Family Feedback Survey in September.
About You
Must-Have
Proven experience in research and/or impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.
DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income.
Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.
This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.
If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.
Contract: Full-time permanent role
Salary: £35,000 per annum, pro-rata
Start date: As early as possible
Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.
Deadline: Applications must be submitted by 9am, Thursday 22 January 2026
Info: Download job application pack from our website for full job spec and how to apply.
The client requests no contact from agencies or media sales.