SCM is a community of students, past and present, and it is community that is at the heart of who we are and how we do things. Wherever students find us and however they engage, they are our purpose; supporting them to be, and, where they are open to it, to grow in their lives and faith.

We are deeply committed to an inclusive, progressive and radical approach to the Christian faith and we are a movement for today, which means campaigning on current issues of concern such as the refugee crisis, the arms trade and food injustice, and modelling LGBTQ+ celebration and pushing the church to do the same.

SCM is a small charity with a strategic plan for growth and sustainability, of which effective fundraising and financial management is a key part. We are looking for a Finance and Fundraising Administrator who will provide high quality administrative support for the fundraising work of SCM, helping to ensure that strong relationships are built with donors and supporters. The post holder will also support the Operations Manager in monitoring the financial performance of the charity by ensuring that financial records are kept up to date.

The main duties of this role include:

• Recording the fundraising activity of donors on a database and maintaining donor records.
• Sending out thank you letters and supporting the Fundraiser with appeal mailings.
• Supporting the Fundraiser to prepare monthly fundraising progress reports.
• Ensuring that all financial transactions are recorded on the accounting software (QuickBooks), including creating invoices.
• Administering the day to day financial activities of the charity, paying bills and expenses claims using online banking and ensuring monies received are banked promptly.
• Maintaining the smooth running of the office by undertaking a range of administrative tasks including dealing with post, staffing the telephone, arranging travel and accommodation and maintaining stocks of stationery as required.
• Undertaking any other tasks as required commensurate with the post, such as taking minutes of meetings.

The ideal candidate for this role will be someone who is well organised and has a keen eye for detail, with experience of working or volunteering in a similar role. You will need to show, in addition to the skills and experience listed in the person specification, that your values align with our values, and that you share our commitment to safeguarding. A willingness to learn and a positive attitude are as important to us as qualifications and experience, so do please get in touch even if you don’t think you meet all of the criteria quite yet.

You would be joining a small but dynamic staff who are deeply committed to the values and work of SCM, and who are excited to welcome you the team and work with you in your role. We can also offer you a competitive salary, a generous annual leave entitlement, pension contributions, enhanced sickness and family leave pay, and flexible working.

We actively encourage people from structurally disadvantaged backgrounds and underrepresented groups to apply. This includes, but is not limited to, people from communities experiencing racial inequality, migrants, refugees, women, non-binary people, people who identify as LGBTQIA+ and/or people from an economically deprived background.

For an informal conversation about this role please contact Lisa Murphy, Operations Manager.

Applications should be submitted electronically in Word format by email before the closing date and time. Please ensure that you clearly state the role you wish to apply for.

Closing date for applications:   Tuesday 4th January 2022 at 5pm

Interviews to be held:           From 10th January 2022

Start date: As soon as possible

The successful candidate should have experience in homelessness support, as well as the ability to lead and manage a team of around seven part-time staff, plus a large number of volunteers.

The new Manager will need to liaise confidently with specialists from other support agencies. The ability to think creatively and further develop the service, especially in these times of great change, is essential.

The post is offered at 4.5 days per week, and the Drop-in, currently situated in South Wimbledon SW19 1LT, is at present open on two days each week. The charity’s administrative office is currently in The Wimbledon Guild, SW19 4EF; some home working is also possible.

JOB DESCRIPTION

Purpose of Job:

• Managing and running the Drop-in for rough sleepers, alcohol and drug-dependent street users, vulnerably-housed and homeless people
• Conducting outreach work to help service users ‘move on’, such as help with finding appropriate training, work and accommodation.
• Liaising with voluntary and public sector agencies
• Carrying out the administrative tasks associated with the project
• Supervising specialist staff and volunteers.

Responsibilities:

In close consultation with the Management Committee to:

• Ensure the continuing provision of existing Drop-in services to users including provision of hot food, showers, and laundry facilities.
• Such provision could include devising and managing adjustments as required by external circumstances (such as the Covid-19 pandemic), and overseeing the move of the Drop-in and office to different premises if the need arises
• Ensure that specialist staff are offering appropriate information, support and advocacy to service users including assistance with paperwork, benefit claims, housing and drink/drug rehabilitation applications and, where appropriate, accompanying service users to appointments with external agencies, assisting in person if appropriate or necessary.
• Create a Drop-in environment which motivates and guides service users through the process of inclusion back into mainstream society
• Develop further services to service users as appropriate in consultation with the Management Committee
• Develop links with other relevant services in order to ensure that the differing needs of individual service users are addressed, and raise awareness locally of the FIAMHP purpose and services
• Facilitate the inclusion of hard-to-engage excluded members of the local community by identifying them through outreach activities, and working with and supporting them to access the Drop-in facilities
• In conjunction with Trustees and the Senior Project Worker, produce newsletters, publicity and other relevant promotional material as appropriate
• Support local publicity events and give talks to promote FIAMPH with the support of the Senior Project worker, where appropriate
• Supervise and support the staff in their daily work, and through regular supervision meetings, and an annual appraisal.
• Supervise the recruitment, training and support for volunteers, ensuring that there is sufficient cover for the Drop-in Centre to function effectively

Ensure the:

• Maintenance of accurate records and statistics
• Management of petty cash, providing the Treasurer with a monthly account and overseeing allocation of funds to service users
• Provision of regular reports to the Management Committee and funders
• Monitoring and keeping under review the fitness for purpose of FIAMHP policies and procedures and updating as appropriate
• Development of organisational performance targets and the criteria by which they can be assessed
• Preparation, maintenance and provision of a training programme for staff and oversee provision for volunteers

PERSON SPECIFICATION

Essential Competencies

• Empathy with, and understanding of the aims and purpose of FIAMHP, and the committed non-judgemental approach to the service user group of the various faith groups and other local organisations
• Ability to engage and work with people in the service user group who are disaffected and excluded, and who have multiple difficulties
• Ability to manage difficult or challenging situations calmly and effectively
• Ability to manage, supervise and support employed staff, and maintain oversight of a team of volunteers, with the Senior Project Worker being principally responsible for volunteers
• Good organisational skills
• Ability to maintain good working relationships with the Management Committee, voluntary and public sector agencies and funders
• Good IT and report-writing skills.
• Good understanding of, and commitment to, the importance of equality of opportunity and the value of diversity
• Self-motivation and initiative

Desirable Competencies

• Experience of working with homeless people
• Some understanding of working with people with mental health problems and/or solvent misuse
• Community or social work background in voluntary or statutory sectors.

The Frontier Learning Trust is a multi-academy trust comprising two organisations: Woodhouse College and the Imperial College London Mathematics School (ICLMS) which is due to open in September 2023.  This post has overall responsibility for the management of information systems, data and IT systems across the Trust’s two schools.  Whilst a major part of the role is to develop and strengthen the College’s established systems this will be complemented by taking a leading role in establishing new systems at ICLMS so they meet its needs and are compatible as necessary with the College and the Trust. 

The post-holder will be responsible to the Senior Leadership Team for the creation, maintenance, development and operation of the Trust’s Management Information and Communications systems, including hardware, applications, systems software, and data communications systems. 

This is a great opportunity to take a pivotal role at the heart of an outstanding sixth form college. You will be responsible for data capture and submission systems, but also the provision and use of data across the College, and through our VLE and website. This is very much a hands-on role, but with considerable input into leaders’ decision making at the highest levels. It is a senior role in the College, reporting directly to the Senior Leadership Team. 

The postholder will line manage the Head of IT Services who oversees the College’s IT infrastructure.  The post also includes leading on MIS and IT matters for the Frontier Learning Trust and helping to establish systems for the new Imperial College London Mathematics School. 

We seek someone with excellent ICT and analytical skills, along with the vision to continue the development of college systems. The successful applicant will also have very good communication skills, the ability to interpret complex technical processes for the benefit of managers and users, and outstanding problem-solving skills with strong attention to detail.

To apply and for more information, please visit the vacancy area on the Woodhouse College website.  Alternatively, contact the personnel team at the College for more details.

The closing date for applications is at 9.00 am on the 13 December 2021.  Please note that interviews will be taking place on Thursday 16 December.

WHO ARE WE?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work.

They are organisations in their own right. Professionally run, but different. Professional teams support

Elected student leaders so as they make change, improve lives and fulfil potential, we help make it happen.

The Union of Brunel Students is one of more than 550 students’ unions across the country. And with more than 14,000 members, 150 clubs and societies, a huge range of services and a bold strategy, we’re one of the most exciting.

WHAT’S THE JOB?

To support and facilitate the operation of our 100+ student led societies by ensuring that the committees have the knowledge and skills to deliver activities and events that engage and inspire their members.

You will provide administrative support, deliver training, and facilitate events, to really make a difference to the experience of students at Brunel.

The role is the first point of contact for all our societies, it is a busy, fast paced, administrative role, where you get to really focus on providing a great social experience for our members!

WHO YOU ARE:

Someone energised by the prospect of there being ‘too much’ going on!

A highly organised individual who is able to build strong relationships with committee members. You will be passionate about student activities, and will thrive in a busy office, enjoying the challenges that working with societies provides, whilst remaining calm and efficient when dealing with a busy inbox!

A self-starter, you will be able to hit the ground running and really support our societies in the delivery of their activity.

WHY APPLY?

Because you’re excited by the challenge!

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, creative individuals working to make a difference in unconventional workplaces. In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and excellent holiday allowance. We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status. We want to support diverse and inclusive work environments and are actively looking for people who share our values.

If you have the energy and enthusiasm to assist us in achieving our goal of making life better for our students, then we have the ideal opportunity for you to join our Student Activities team.

The ideal candidate for this role will have experience of managing volunteering schemes, volunteers and/or civic engagement programmes. Ideally the candidate will also have experience of administrating accredited volunteering initiatives.

The post holder will need to form strong, enduring partnerships with local volunteering organisations in order to establish a broad range of placement opportunities for our members. The post holder will also drive our strategic ambition to establish an accredited volunteering programme at the University and lead our work on sustainability.

Bucks Students’ Union is a democratic, student-led organisation whose mission is to make life better for students at Bucks. We are committed to improving the student experience and actively seek to bring positive change to student life.

We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender or disability and believe that positive and vibrant people shape our organisation.

The role attracts a generous holiday entitlement, excellent opportunities for professional and personal development as well as flexible working, free refreshments and social events, pension, extensive wellbeing support and the opportunity to work in a fun and dynamic environment.

Role: Clinical Lead

Salary: £38,000 - £45,000 per annum (pro rata) 

An opportunity is available for a Clinical Lead to join the team at SV2. The Clinical Lead will report to the Head of Therapy.

The purpose of this role is to provide clinical leadership and management of SV2’s high quality, specialist Therapy Service, which offers face to face, telephone and online therapeutic support, counselling sessions (including pre-trial therapy) and support groups to individuals (and secondary survivors) who have experienced sexual abuse or rape. Support is offered whether or not the individual chooses to report to the Police. Services are funded through multiple contracts and grants.

The Clinical Lead will also provide line management to the Therapy Team and support to subcontracted therapists who work within a multi-agency setting to provide an empathic and pro-active service to victims of sexual violence adults and children and their families, within and outside of the criminal justice system, across the county. There are currently 5FTE employed Therapists and 16 subcontracted therapists.

The Clinical Lead position comes with a salary scale of £38,000 - £45,000 per annum pro rata dependant on experience, a flexible working scheme, ongoing skills development and training, an enhanced annual leave scheme of 28 days plus bank holidays per annum and a company pension scheme.

The role is 30 to 37.5 hours per week and is based at our office in Alfreton but will also require the post holder to travel to sites across the county, there is also flexibility to work from home.

The Organisation:

The Organisation is a Charity supporting victims of sexual violence across Derbyshire. The aims of the Charity are; to reduce the impact of rape and sexual abuse on victims (male and female) and their families; to encourage reporting of rape and sexual abuse, if appropriate; to support victims through the criminal justice process and; to reduce the incidence of rape and sexual abuse by raising awareness. 

We are now looking for a dynamic Clinical Lead to manage the effective delivery of the charity’s Therapy Services.

Clinical Lead Main Duties:

• As clinical lead, offer clinical advice and consultation on clients’ psychological wellbeing to other staff members, sub-contracted therapists, student & volunteer counsellors and external organisations involved with those clients
• Provide direct line management and motivation for the Therapy Team including induction, training, line management meetings and appraisals to ensure achievement of SV2’s objectives
• Facilitate and chair meetings with sub-contracted therapists, such as Quarterly Meetings, Clinical Reflection Groups and other relevant meetings
• Oversee the collation of data and preparation of reports to support contractual and grant requirements, fundraising and business development activities.
• Ensure effective partnership working to ensure client protection, smooth referral pathways and promote the service, most specifically between other mental health and counselling providers such as IAPT services and CAMHS, the Local Authority and Multi Agency Safeguarding arrangements
• Develop and deliver training to staff, sub-contracted therapists, students & volunteers on SV2’s therapeutic services
• Develop the successful Counselling Placement Programme for adults and for Children/Young People, ensuring that SV2 and University requirements are met
• Undertake internal audit and quality assurance, document findings and oversee necessary areas for improvement in quality to ensure accreditation is achieved and maintained
• Maintain and develop effective professional relationships with relevant agencies

Clinical Lead Necessary Skills, Qualifications and Experience:

• Post Graduate Diploma in Counselling or Psychotherapy
• Level 3 Safeguarding training
• Evidence of CPD and further training ideally including Clinical Supervision or Trauma studies
• 750 hours post qualification practice
• Experience in managing and supporting staff to deliver services effectively
• A minimum of two years’ experience of undertaking therapeutic assessments
• A minimum of three years’ experience working specifically with this client group
• Extensive knowledge & awareness of rape, sexual abuse, rape trauma syndrome and their effects within the therapeutic setting
• Knowledge and understanding of a wide range of therapeutic approaches to counselling
• Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children
• Ability to create and implement effective outcome based care plans
• Ability to research and map services and produce meaningful up-to-date pathways
• Able to maintain professional, well written and comprehensive notes, write reports
• Ability to negotiate and influence a wide variety of different professions, working in a multi-disciplinary setting
• Should be Competent in the use of IT i.e. Word, Outlook, Excel, etc
• Must hold a valid driving licence and have access to own transport which will need to be insured for business use
• Accredited member of BACP or a similar professional body

Applicants should register their interest by clicking the apply on line button and attaching their CV. We will then contact you and provide you with an Application Pack.

We will be interviewing candidates as we receive completed Application Forms, so please return your form to us as soon as possible.

While we would like to contact all our candidates, unfortunately, this is not possible so if you haven’t heard from us a week after the closing date, your application has not been successful.

We do not accept applications from recruitment agencies.

CENTRAL ENGLAND LAW CENTRE

We are looking for a Full Time Specialist Welfare Benefit Advisor/Student Coordinator to head up an exciting appeals service project in collaboration with Coventry University

Specialist Welfare Benefit Advisor and Student Coordinator

Based at our Coventry Office

(remote working as appropriate during pandemic)

Salary negotiable up to £30,190 based on experience

Job share or part time working may be considered

Previous Applicants need not apply

Central England Law Centre is the UK’s largest Law Centre, with a national reputation for innovation and excellence in its legal practice. We are a charity that provides free specialist legal advice to people in Coventry and Birmingham who are most in need. We advocate for people, challenge unfair decisions, take cases to the highest courts and work in partnerships with other support services.  We work tirelessly to fulfil our vision of a society where people’s rights are upheld, their needs met, and in which everybody can thrive.

At the heart of its approach is total commitment to services that address all the interconnected problems people face in their everyday lives. Poverty lies at the core of these issues.  We need to build a stronger response that reaches those who are least likely to know that they have legal rights.

This is an excellent opportunity for a specialist welfare benefits advisor to join an established and well-respected welfare benefits team and head up an exciting project in collaboration with Coventry University.  This project enables students to provide advice and advocacy for clients of the Law Centre who wish to appeal decisions made about their disability related benefits.  By working in partnership with the University the Law Centre can offer advice and representation to clients who otherwise may not be able to obtain representation and to provide a range of opportunities for Law students to gain practical experience while completing their degrees. The project has been running successfully for two years now and has had a very high success rate on the appeals, as well as getting great feedback from the students.

You will be responsible for running the project, recruiting the students, providing relevant training and support and managing the through put of cases.  You will also have the opportunity to take on your own cases and work within a highly skilled welfare benefits team. 

The Law Centre is in the heart of the City and a 5-minute walk from the railway station.  Our terms and conditions include a 37-hour week, 28 days holiday (rising to 35 days after 5 years service) plus 8 statutory days, and pension scheme membership.

Salary

Salary negotiable up to £30,190 based on experience

Closing date:  9th December 2021

Interviews:  15th December 2021

We strive to be an Equal Opportunities employer.

As a Disability Confident Committed Employer, we have committed to ensure our recruitment process is inclusive and accessible, offering an interview to disabled people who meet the minimum criteria for the job.

We are looking for a creative and organised communications coordinator to join our Marketing and Comms team!  The position covers two key areas for our organization: Giving comms and marketing support to our sabbatical officers’ team, and supporting the Internal Communications function alongside the Head of department, among other tasks.

If you are a content creator by nature, a creative & curious soul, or if “organised” is your middle name and Mailchimp and Typeform sound familiar, we want to hear from you!

See the details of the post and person especficiation below and apply by 17th December 4pm.

Interviews will be conducted the second week of January.

We are looking for a committed and proactive individual with knowledge and interest in social welfare advice and support.

The postholder will provide holistic support to clients accessing welfare benefits and housing advice from Z2K’s wider casework team to address multiple issues that are impacting on their lives and ability to engage with advice. The postholder will be the first point of contact for all internal and external referrals for support.

As part of the team, the postholder will work to identify clients who would benefit from support in addition to advice and casework and work directly with clients to empower them to address their challenges. This may include helping individual clients to access additional specialist services for example; mental health support, Adult Social Care, or substance misuse services. There will also be times where the postholder will need to accompany clients to important meetings in the community and advocate on their behalf.

The postholder will be responsible for coordinating the Casework team’s access to Z2K’s hardship  grants and support with external grant applications. The postholder will support clients with form filling, accessing small grants, liaising with landlords, and other service providers, accessing debt advice, employment support or English for speakers of other languages (ESOL) classes. The post holder will also look at ways clients can maximise their income through benefit uptake as well as reducing expenditure by looking at entitlement to concessionary travel passes, Council Tax reduction or utility discounts. Support will range from a one-off intervention to a more in-depth package of support, lasting up to 6 months. In all interventions, the postholder will be working to support clients to take control and build their confidence.

Z2K is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.

Interview & Assessment date: 22nd December 2021 

We are looking for an experienced self-motivated and highly organised Policy Coordinator to join our team and lead in writing and communicating our policy position on Education. This role is key in engaging blind and partially sighted students and professionals and developing and implementing influencing strategies that support our education outcomes.

Thomas Pocklington Trust is a national charity dedicated to delivering positive change for blind and partially sighted people. The Education team are committed to ensuring that blind and partially sighted students aged 11+ get the most out of their education. 

The successful candidate will need to be organised, be able to manage conflicting priorities and deliver results without close supervision. You will need excellent communication skills, and the ability to produce high quality written work  and have the ability to build and maintain relationships.

We require someone who is experienced in partnership working and relationship building as well as being confident to represent the organisation at events and meetings.

A knowledge and understanding of the issues effecting blind and partially sighted children and young people is essential in this role.

The closing date for application is 9 November and interviews will be held on the 15 December 

This role requires an Enhanced level DBS check

Enfield Carers Centre is a member of the Enfield Wellbeing Network, a new consortia of local voluntary sector agencies working across the London Borough of Enfield to address health challenges and inequalities within the community.

We are looking to recruit an outstanding Health and Wellbeing Worker who can manage a caseload of clients, develop, and facilitate community activities and lead health and wellbeing empowerment sessions.

This is an exciting new role that includes working alongside health and social care professionals, community organisations and members of the public to empower carers and the person they care for to manage their physical and mental health needs.

The successful candidate will have experience in information & advice, advocacy, community development, housing, health & social care or have a VCS background.

Who Should Apply?

• The Person Specification (in the Job Description above) provides you with a breakdown of the skills, knowledge and experience required to succeed in the role and highlights whether these are either essential or desirable to the role.
• This role will be subject to an enhanced DBS check.
• Key skills needed:
  • Excellent communicator
  • High level of computer literacy
  • Ability to successfully engage with a diverse range of stakeholders
  • Confidence in presenting awareness sessions and ability to facilitate groups and activities around the borough
  • Experiencing of recruiting, training and managing volunteers is desirable

This role will be subject to an Enhanced DBS check.

Enfield Carers Centre aims to protect children/ young people and adults who receive Enfield Carers Centre’s services from harm. This includes the children of adults who use our services.

To provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child and adult protection. This policy applies to anyone working on behalf of Enfield Carers Centre including senior managers and the board of trustees, paid staff, volunteers, sessional workers, agency staff and work experience students.

If you would like more information about how your information is used, how we maintain the security of your information and your rights to access information that we hold on you, please ask for a copy of our full privacy notice or contact:

The DPO

Enfield Carers Centre

137 – 143 Baker St

EN1 3JL

Fixed term contract until 30th September 2022

Blackburn Central Library

Closing date: 12th December 2021 at 11.30 pm

Do you have recent experience of providing specialist level housing advice? Then join Shelter as a Housing Adviser and help ensure our clients get the support they need.

This role is being advertised as a Housing Adviser but on appointment your job title will be Advice, Support & Guidance Worker.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

As a Housing Adviser, you will deliver an integrated advice and support service focused on homelessness prevention and tenancy sustainment. This will involve initial housing needs assessment, developing support/case plans, accompanying clients on property visits, assessing their affordability and suitability, supporting clients to move into their home and setting up budgeting plans and bank accounts.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
To succeed, you’ll have experience of providing specialist housing advice and supporting people with multiple disadvantages . We’ll also be looking for a proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory and experience of preparing, planning and delivering group training sessions. You will be able to manage a caseload, adhering to multiple deadlines and utilising and applying legislation to your day to day casework. Experience using various IT packages is also important as you will be required to input client data and communicate using various platforms.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Our client, a private university with a highly cosmopolitan community, are recruiting for a CRM Enrolment Advisor to support them in this busy time. The post-holder will support the Recruitment and Admissions team to follow up leads for new students using the lead capture tool. This will be working on a full-time basis (35 hours per week), looking to run until the end of February to start as soon as possible. The post will be a combination of office based (3 days) and remote working (2 days).

In this role you will be responsible for calling leads in the CRM and transforming hot leads into applications using the QAS screen.

- Previous experience in a call centre

- Experience of meeting call targets, ideally including sales

- A second language would be advantageous, although not essential

To be considered for this role you will have previous working experience of working in a similar post within a call centre environment, with outbound calls, and be used to meeting targets. The role requires a good eye for detail and strong communication and negotiating skills.

This is a temporary role, so you will need to be available immediately in order to be considered and able to commit to the duration until the end of February. You will need to be set up for home working, with laptop/PC and good WIFI connection. Please initially apply with a Word Copy of your CV - more information about the role and the organisation will be provided to suitable candidates.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

At Talkback our Employability solutions are based on over 20 years’ experience. Our vision is to ‘Work alongside autistic people and people with a learning disability to embrace new opportunities, lead fulfilling lives, and discover a world of possibilities.’

Our dedicated team of Employability Job Coaches play a vital part of that vision and are responsible for planning and delivering creative and engaging interactions. These are delivered through our weekly job clubs and 1:1 offering, enabling our participants to equip themselves with the tools required to enter the world of work.

Talkback are currently recruiting for an:

Employability Job Coach - £23500 - £25000 p.a. (pro rata for part time staff)

Full Time Role (would consider a minimum of 4 days a week) 

No weekend or shift work

We are looking for a forward thinking, creative, and proactive individual, who can use their experience and talents to benefit the lives of autistic people and people with a learning disability. With the aim of securing paid employment of their choice. If you have the passion and desire, we can provide you with the training and support.

As part of this role, you will be expected to work across Buckinghamshire and on occasions, beyond.  

To succeed you will be able to work as part of a team as well as independently and have a 'can do' attitude. You will need to have good communication skills, time management, as well as a genuine desire to make a difference to the lives of people with autism and people with a learning disability.

Ideally, you will have at least 2 years’ experience within a Supported Employment environment.