The University of East London Students' Union is a membership organisation set up to ensure students are empowered to have a full university experience. We offer our members opportunities to meet new people, explore interests and establish mechanisms to improve their course and University.

The use of insight and data is central to the future success of the Students’ Union. The insight manager will be responsible for developing our insight function to embed the use of insight and data to inform decision-making, planning, execution and review of the Union’s work and, where appropriate, University projects.

You will have be educated to degree level (or equivalent) in a research-led discipline or you will have significant relevant research expertise. You will be able to show how you have used insight-led approaches to inform and support planning and service delivery.

Data Insight Analyst

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with more than a third of UK secondary schools and hundreds of international schools. We are growing rapidly in terms of the number of our partners, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our UK Diversity Champion, Samar (details on our website). 

The role and your key responsibilities

As a Data Insight Analyst, you will form part of our tight-knit data team. The data team manages the data that flows into the Unifrog platform, analyses how effectively the platform is delivering on our mission, as well as generating insights to support our partners to better understand the careers and university guidance landscape. Your key responsibilities:

• Higher education partnership insights
  • Design and deliver insight reports exploring student destination trends for our partner universities and colleges based outside the UK (mainly institutions in North America, Europe and Australia).
  • Create bespoke pieces of market research: support our partner universities with a variety of queries. For example, helping them to understand the impact of their Widening Participation work.
  • Ad hoc investigations: take key industry questions and find answers using Unifrog and, when relevant, external data sources.

• Schools and marketing insights
  • Collaborate with our marketing team to identify trends on our platform, transforming the data into visually arresting charts, and sharing these with our network of school partners.
  • Work with the Data Insights and Analytics Manager, combining Unifrog data with external sources to measure the impact of Unifrog on UK student outcomes.
  • Analyse our large scale student surveys, collating statistics and charts to be used in our externally published market research papers.

Essential skills and characteristics

• The ability to solve complex problems using data manipulation and insights.
• The ability to craft a powerful, clear narrative that tells the story of a set of insights.
• Excellent visual communication skills, with the ability to create powerful data driven stories.
• Experience with data analysis workflows: Advanced Excel, SQL, R or similar. SQL experience is preferred, but not required.
• Excellent written and verbal skills, including an ability to communicate complex ideas clearly.
• An understanding of how insightful research & analysis can result in behaviour change.
• Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
• Education sector experience is preferred, but not required.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love data, and you’re an energetic person who is willing to learn, then we’d love to hear from you.

Working together

You’ll work closely with your line manager - the Data Insights and Analytics Manager - as well as the other Data Analyst in the team. Your projects will also see you working closely with our University Partnerships and Marketing teams.

Key benefits

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.
• Join one of the most talked about edtech startups and help transform careers and destinations in schools.
• For details of further benefits we offer our staff, please see the jobs page of our website.

Key details

• Salary of £34,000 – £37,000, depending on experience.
• Share in company-wide performance bonus.
• Full-time.
• Work remotely or (subject to Government guidelines) in our London office.
• 28 days paid holiday per year (plus bank holidays).
• Start date: as soon as possible, though we will be flexible for the right candidate. 
• To discuss any details about the role before applying please contact Stephen (details on our website).
• To discuss working at Unifrog from a diversity perspective please contact Samar (details on our website).

Inclusion and diversity at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. We also believe in the power of diversity in all its forms, including in terms of culture, education history, religion, age, socio-economic background, race, gender, sexual orientation, personality, life experiences and disability. We want to encourage applicants from every different background to apply for our roles, and add their perspectives to our team.

Application process

• Deadline: Wednesday 20th October by 6pm.
• To apply, please visit our website to upload your CV and complete the questions and tasks below:

1. ‘Why do you want to work for Unifrog?’ (300 words)
2. ‘With reference to the job description, what makes you an excellent candidate for this role?’ (300 words)
3. ‘A university we work with gets in touch with the following: “We want to understand when and where we can better engage with prospective students to improve our Widening Participation goals.” What kind of data sets (from Unifrog or elsewhere) would you want to examine first to help with this? Please also provide the rationale behind your choices’ (300 words)

• The next stage of the application process will be a data-related task for you to complete.
• Final interviews will be held by Zoom on Thursday 4th November.

The University of East London Students' Union is a membership organisation set up to ensure students are empowered to have a full university experience. We offer our members opportunities to meet new people, explore interests and establish mechanisms to improve their course and University.

The head of marketing and insight will be responsible for transforming the Students’ Union’s approach to engagement with our members, clients and other stakeholders. This will involve using the new marketing and communications team to undertake meaningful communication with all our stakeholders and implementing new ways of working driven by an insight function which will build our understanding of members’ needs.

The new head will face some big challenges such as developing an engagement strategy which addresses engagement in all areas of our work, developing and rolling out a new brand for the Students’ Union, and building the Students’ Union’s profile among members and staff in the University and in our local communities. You will be educated to degree level or you will have significant equivalent experience in marketing, communications, research or similar. You will also have experience of developing and implementing engagement strategies. This would ideally be in a membership, not-for-profit or other similar organisation, but that is not essential. Students’ Union experience is not required.

Healthwatch Essex are looking for a Research Manager to lead the research team and form part of the senior management team. The Research Team designs, conducts and disseminates research on people’s lived experiences of health and social care to inform local policy and practice. We work closely with stakeholders from the NHS, local authorities, universities, and voluntary and community organisations to help shape and improve the quality of care and user involvement.

Recent studies include men’s experiences of living with obesity, employment and volunteering experiences amongst people with learning disabilities, and mental health and suicide risk amongst middle-aged men.

Healthwatch Essex is an award-winning charity that aims to influence the future of the NHS and social care, formed as result of the Health and Social Care Act 2012 and the Government’s aim of ‘putting patients and the public first’.

One of the ways we do this is by using innovative research methodologies designed to access in-depth accounts of patient, service-user, carer, and professional experiences of health and care. Our team comprises professional staff as well as a thriving network of volunteers and a Board of Trustees.

Our work is primarily grant funded by the Department of Health and Social Care, via Essex County Council, and we also undertake commissioned work. 

The post holder will hold, or be close to completing, a relevant PhD and have expertise in applied social science research methods, preferably in health and social care. It is expected that the output of the research will be of sufficiently high standard to make Healthwatch Essex visible on a national scale, competing alongside comparable charities, think tanks, universities and private-sector research consultancies.

This includes the publication of articles in peer-reviewed journals, as well as our own highly regarded reports and other outputs.

The Role 

To ensure that each research project:

• is appropriately designed, planned, implemented, completed and presented in line with Healthwatch Essex’s strategic priorities  
• uses appropriate research methods 
• has received appropriate research ethics approval, and complies with other Healthwatch Essex policies and procedures, such as equality and diversity and safeguarding;  is completed on time. 

Supervise and manage Healthwatch Essex research staff which includes professional oversight and responsibility for all research activities and provision of appropriate informal training to support research staff.

To work with the CEO, senior management team, staff and volunteers to ensure that all those involved in Healthwatch Essex research activities are well-briefed and knowledgeable about ongoing and future research projects.

Keep abreast of research methods, policy developments and issues within local and national health and social care, and to work with the CEO, senior management team, staff members and volunteers to ensure that Healthwatch Essex’s research carries contemporary academic relevance and meaningful impact. 

Disseminate Healthwatch Essex research projects to relevant health and social care audiences, Healthwatch England, partners within the statutory and voluntary sectors, think tanks, and to work with the communications manager to strategically and appropriately liaise with local and national media.

Develop and maintain effective networks and relationships across the health and social care sector

As a member of the senior management team, the post holder will work with the CEO and senior management team to develop and implement quarterly reviewed operational plans and budgets. 

ABOUT THE OPPORTUNITY

As part of the Global Campaigns team, the Campaigns Officer will deliver impactful and innovative campaigns and actions that engage new and existing supporters and demonstrate grassroots support for ONE’s policy goals and mission. The Campaigns Officer will be responsible for helping to grow ONE’s supporter base, delivering and coordinating a range of global and market specific campaigns, working with the wider Engagement and Mobilization team, advocacy, global communications and country teams.

The ideal candidate will be an energetic and enthusiastic team player, skilled in developing digital (specifically email) and offline campaigns for an international audience. This is a full-time role reporting to the Mobilization Director and can be based in London or Washington, DC.

IN THIS ROLE, YOU WILL:

• Develop public mobilization strategies for specific global and regional campaigns - including tactics, supporter journeys and the building of emails and action pages. 
• Partner with ONE’s country campaigners to create focused campaigns to engage supporters on a national level and help us reach and exceed benchmarks. 
• Coordinate the development of campaign messaging, tactics and content that are on brand and communicate ONE’s message to our audiences.
• Coordinate market email schedules and builds,  alongside the rest of the team and markets priorities. 
• Work with the digital innovation and insights team to coordinate ONE's email marketing testing program and support colleagues with advice on email marketing best practice
• Work with the wider Engagement and Mobilization Department to analyze campaign performance in order to improve campaigns and make adjustments as and when needed. 
• Stay abreast of new and emerging campaign tactics and technologies and share this with Global campaign team members and other teams as appropriate.
• Any other duties as appropriate to the role as determined by the Mobilization Director and Global Campaign Senior Director.

WHAT YOU BRING TO ONE:

• Bachelor’s degree in a related field.
• 4 years’ experience of managing digital campaigns and of working with CRM, online organizing or advocacy systems such as ActionKit.
• Experience of Content Management Systems such as WordPress.
• Experienced in writing campaign focused emails to supporters and managing email journeys for international audiences. 
• Experience of campaign and email testing, analysis, reporting and evaluation. 
• Some project management experience / experience of leading on smaller projects and working within specialized teams. 
• Excellent writing and editing skills.
• Experience of email marketing and social media best practices.
• Experienced in creating content and leading on projects for an international or diverse audience.
• Ability to work effectively in a team environment and strong interpersonal skills.
• Very well organized with a proven ability to multitask and prioritize.
• Flexibility and resourcefulness to respond to a fast-paced work environment with shifting deadlines.
• Experience of working within a campaigns, advocacy, or communications environment.
• A commitment to ONE’s mission.
• Ability to work and live in either the United Kingdom, USA, France or Nigeria is required.

LANGUAGE SKILLS:

Fluency in English required. Additional languages (French, German) a plus.

APPLICATION INSTRUCTIONS
If you are ready to join the fight against extreme poverty and preventable disease, please submit an application on our job page. 

ONE is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

Due to the high volume of inquiries that ONE receives, we thank all candidates for their interest yet only those who are selected for an interview will be contacted.

ABOUT ONE

ONE is a global movement campaigning to end extreme poverty and preventable disease by 2030, so that everyone, everywhere can lead a life of dignity and opportunity. We believe the fight against poverty isn’t about charity, but about justice and equality.

Whether lobbying political leaders in world capitals or running cutting-edge grassroots campaigns, ONE pressures governments to do more to fight extreme poverty and preventable disease, particularly in Africa, and empowers citizens to hold their governments to account.

ONE’s supporters are crucial to this work. They come from every walk of life and from across the political spectrum. They’re artists and activists, faith and business leaders, students and scientists. They take action day in, day out — organizing, mobilizing, educating, and advocating so that people will have the chance not just to survive, but to thrive.

ONE teams in Abuja, Berlin, Brussels, Dakar, Johannesburg, London, New York, Ottawa, Paris and Washington DC, educate and lobby governments to shape policy solutions that save and improve millions of lives — and which every year are under threat from cuts and other priorities.

ONE is grounded in a mission, vision and set of values that provide a foundation for our work. At ONE, we look for talented individuals who are passionate about making change and who will strive to embody our values. Please take a moment to make yourself familiar with our values and mission statement before submitting your application.

Employees of ONE work in a collaborative and creative environment. When you work for ONE, you will receive excellent benefits along with the opportunity to be part of an international organization and contribute to our mission to end extreme poverty and preventable disease.

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are tackling some of the world’s most pressing global challenges such as: antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. 

Philanthropy has always played an important role in shaping the University, in 2015 we closed the Circles of Influence Campaign which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. 

In 2019 we launched the Birmingham In Action campaign, which aims to transform lives for our generation and the next by tackling some of the world’s greatest challenges. The campaign is truly global (having launched in Birmingham, London, Hong Kong, New York and San Francisco) and aims to raise £400 million, and secure 1 million hours of volunteering, making it one of the largest campaigns in the UK Higher Education sector.

The Donor Experience Manager role is your opportunity to join our established team at an exciting time. Stewardship and donor engagement are vital activities to the success of any philanthropic campaign helping us to bring the impact of donations to life. In doing so, donors are encouraged to continue their giving, and to increase and diversify their support. This role will also oversee the management of several of our giving circles as well as being responsible for thanking content and impact reports. 

Although the role sits within the major giving space the Donor Experience Manager will lead the programme of activity from planning to implementation, supporting all areas of fundraising and actively collaborating with our Insight, Campaign Management, Communications and Events Teams at every opportunity, as well as building internal connections across the University to delivery donor engagement activity. 

The successful candidate will have a real passion for stakeholder management, outstanding communication skills with experience in writing for impact, leading on creating digital content, and an understanding of the needs and expectations of different audiences. They will be able to balance creativity and imagination with a structured, thoughtful and organised approach to their work and importantly manage upwards as well as matrix working across the office.

Are you passionate about working with data to help deliver charitable projects?

Our University has a proud history of philanthropy stretching back to its foundation in 1900.With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, which have raised money for buildings, students, and research.In 2015 we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. We have now launched our new campaign. Birmingham In Action, which aims to change lives locally and globally. It is unique and ambitious and will place Birmingham as one of the leading fundraising and volunteering universities in the world.  

We are now looking to recruit a Database Manager maternity cover in order to help us deliver this ambitious campaign. DARO has invested in a new CRM system (Blackbaud CRM) and this role is critical to the successful planning and execution of the Midlands’ largest ever campaign. The post holder is responsible for the leadership of the data team and the effective management and care of DARO’s extensive data resources. Reporting into the Head of Campaign Data & Insight, the Database Manger directly manages a team of three data professionals. The Database Manager will be an enthusiastic and energetic individual, a data expert, and an excellent project manager. They will have a strong working knowledge of databases and the effective management of data, deftly navigating large data sets and manipulating multiple streams to ensure seamless and accurate information is delivered to the wider department. This post holder will be a keen problem solver who can find innovative and creative IT solutions to match business processes and troubleshoot complicated, often critical, database issues. They will also have strong interpersonal, customer service, and communication skills and enjoy engaging with both internal stakeholders and colleagues across the wider sector. 

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016.Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, and through ‘Birmingham In Action’, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally. 

The Role

To support our new strategy we are enhancing our understanding of the impact and learning achieved through our varied projects, all designed to tackle inequalities and improve the health and lives of everyday Londoners.

This exciting new role within our Insight Team will be fundamental in helping us achieve our goal of providing effective impact and learning support by taking ownership of the development, championing and delivery of this area of work.

Applying your skills you will work with various project teams including members of staff across the organisation to help plan, measure, and disseminate the impact and learning achieved through our projects.

You will not be working in isolation, this is a collective endeavour drawing on support from the wider Insight Team and the Impact Measurement and Management (IMM) Steering Group,

Having recently established theory of change models for core areas of work, and common impact indicator frameworks to enhance project planning and reporting, examples of the support that might be further delivered by this role include:

• Conducting focus groups and interviews to explore the effectiveness of post pandemic interventions targeting less active groups in Croydon

• Working with our Sport Tech Hub innovation programme team to develop our impact measurement framework and report on impact

• Supporting and advising on impact measurement for our Opening Schools Facilities project

This role would ideally suit someone with solid impact and learning skills and experience looking to progress their career. You will also be passionate and committed to helping us evidence and communicate the positive power of sport and physical activity to change Londoners lives.

What you’ll do:

• Lead and manage the development of London Sport’s IMM approach and associated processes, with support from the wider IMM Steering Group, proactively inspiring and developing a positive learning and impact culture.

• Work with Project Teams to embed impact measurement and learning into our projects throughout the Project Cycle – from project ideation through to end of project review.

• Lead the development and implementation of evaluation frameworks and research methods, including quantitative and qualitative approaches.

• Conduct and commission relevant research.

• Design and deliver training on implementing impact practice and associated tools.

• Manage and develop London Sport’s impact and learning data ensuring it can be utilised for effective analysis, reporting and decision making.

• Develop reports and progress updates for a range of stakeholders, including London Sport’s Board.

• Communicate learning and impact data to drive organisational improvement.

• Play an active and key role within London Sport’s Insight Team, working effectively to deliver on our wider insight plans.

• Line management and support to Insight Officers and Interns, enabling them to carry out high quality IMM work.

Who you are:

• Excellent understanding of effective impact measurement and evaluation practices and delivery. You will be able to evidence your experience in designing and embedding project impact measurement and evaluation.

• You apply appropriate and proportionate approaches, tools and methods to maximise learning at project and organisational level.

• You enjoy working with others and helping them learn. You can build rapport and develop positive relationships with colleagues as a basis for providing support.

• You have a strong understanding of, and using, qualitative and quantitative research techniques.

• Strong data analysis skills with the ability to synthesise data from a range of sources.

• Excellent ability to present data using simple and tailored communication for maximum engagement.

• Strong project management and organisation skills.

• Ability to demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.

• Lived experience of day-to-day life in London.

Senior Alumni Officer

October 2021

Salary: £29,000 per annum

Location: London (remote working available as per our Home Working Policy)

Hours: 09.00 – 17.00

Job type: Full time, permanent

Holidays: 27 days annual leave + public holidays

The Sutton Trust is the UK’s leading foundation dedicated to improving social mobility. Founded by Sir Peter Lampl in 1997, the Trust delivers programmes to 7,000 young people each year across the country, rigorous research into the issues of low social mobility and educational disadvantage, and policy advocacy to affect systemic change. The Trust gives opportunities to young people from low and moderate-income backgrounds to improve their chances of accessing top universities and the professions. It seeks to ensure young people reach their potential, regardless of their background, school or where they live. 

The Senior Alumni Officer will sit within the Programmes team and will report to the Senior Programmes Manager: Alumni Engagement. The Sutton Trust’s alumni programme has been in development for four years and aims to develop a vibrant community of alumni who are offered ongoing support – from careers guidance to insights into different industries and the chance to access exclusive bursaries. In turn, alumni can give back to the Trust in a variety of ways – primarily through volunteering their time and expertise to help students or other alumni. A primary focus of building the community is to arm our alumni with a valuable network of peers they can utilise to help their future employment opportunities. In 2021 we have also introduced a new alumni online platform, and a range of new employability activity. The Senior Alumni Officer will play a central and alumni facing role in this work to establish a strong network of alumni, leading on the bulk of volunteering, and communication activities, as well as the data operations and relationship management required to support these functions. This role will also support the wider alumni and programmes team in running programmes and activities for alumni and ensuring a smooth transition from programme participant to active alum.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

To apply

Please download the candidate application pack from our website, complete the application form, and submit it to us.

The applicant pack includes:

• Job description and person specification
• Application form
• Equal Opportunities Monitoring form (optional)

Applications should reach us by midday on Monday 1st November, with first-round interviews held on Monday 8th November and second round interviews on the morning of Tuesday 16th November.

Please note that first round interviews will be held on Zoom, and second round interviews will be held in person at our London offices.

For your information, a member of our Alumni Leadership Board will be included on the round one interview panel. We will need to share your application form with them but will remove your contact details before doing so. If you have any questions about this, please email us.

Please state your name and the role you are applying for in the subject line of the email, and it would also be greatly appreciated if you could note where you saw this job advertised.

If you require any materials in an alternative format, or have any questions, please get in contact with us.

Any information you provide as part of your application will be treated as confidential and managed in accordance with relevant data protection legislation and guidance. Our privacy statement can be found on our website.

We are looking for a Marketing Manager to play a lead role in scaling up our innovative educational programme globally.

This is a new role, with scope to make it your own. You’ll join a passionate team with a supportive, creative culture and ambitious growth plans. You’ll also have the unique opportunity to work with teams across The Economist, one of the world’s leading media brands, including an award-winning social media team, acquisition, films, retention, podcasts and more.

We deeply value diversity in all respects and encourage applications from candidates from all backgrounds.

KEY DETAILS

Reports to: Chief Programmes Officer.

Hours: Full time, with flexible hours. Core hours are from 10am to 4pm.

Location: Remote 3 days per week and in London 2 days per week (Canary Wharf).

Salary: £34,000-£36,000 per annum, depending on experience.

Closing date: November 12th.

First-stage interviews: Week of November 22nd.

Second-stage interviews: Week of December 6th.

HOW TO APPLY

Please submit a CV and cover letter.

ABOUT THE ECONOMIST EDUCATIONAL FOUNDATION

We are an independent charity that was set up by staff from inside The Economist newspaper in 2012. We enable disadvantaged young people to join inspiring discussions about the news which teach them to think critically, communicate effectively and understand what’s happening in the world.

Building these competencies can change a young person’s life. They learn to listen, creatively solve problems and speak confidently about the issues affecting their lives, from inequality to climate change. This sets them up to succeed in school, in future work and as citizens.

We are a small organisation (currently a team of eight with a turnover of under £1m) with big plans to grow. We sit within the larger Economist Group and work with teams across the company.

WHAT YOU WILL BE MARKETING: AN INNOVATIVE SCHOOLS PROGRAMME

Our programme, Topical Talk, gives teachers high-quality training and resources to have weekly discussions about the news in their classrooms. Students also use our innovative Topical Talk Student Hub to join discussions with counterparts all over the world and leading topic experts. Our current topic is COP26 and one of the experts is Al Gore. Young people who regularly take part make five times more progress than their peers in thinking and communication skills that are proven to change life outcomes.

THE ROLE AND WHAT WE CAN OFFER YOU

Lead responsibility for marketing our programme, with help from a supportive, collaborative team and a wealth of marketing expertise to draw on across The Economist Group. We are passionate about reaching more young people and we have ambitious new plans to scale up Topical Talk globally. As our Marketing Manager, you will have lead responsibility for marketing the programme to schools, working closely with the rest of the Foundation team and engaging support from marketers across The Economist.

You will be creative in planning marketing activities that maximise a small-charity budget and you’ll actively build relationships in The Economist’s marketing team to secure support and create opportunities to collaborate. You will enjoy working with others and drawing on the knowledge and skills of your colleagues, from the Foundation’s Designer to experienced in-house teachers, to optimise your marketing campaigns.

Strong foundations to build on. We have already achieved national scale: we worked with 113 partner schools in 2020/21. We now aim to radically expand our reach, and our strategy for growth has already shown exciting success. In the past year, our teaching resources amassed 14,000 subscribers and were downloaded 160,000 times in 141 countries. Our programme was recognised by HundrED, a global education charity, as one of the most impactful and scalable education innovations globally.

An opportunity to join a passionate, high-performing team at an exciting stage of growth and have a real social impact. You will play a key role in building on our momentum and helping us achieve our growth aims. Our three-year goals are to reach 20% of UK state schools (roughly 4,000 schools) and to match that reach globally, including 3,000 schools in the U.S.

The creative freedom of a small organisation combined with the advantages of a larger company and leading media brand. You will have access to Economist Group benefits including private medical insurance and great training and mentoring opportunities.

RESPONSIBILITIES

Marketing strategy and planning (30%)

• Work closely with the Chief Executive to prepare marketing plans: Plan digital marketing activities and campaigns to achieve our growth targets, including acquiring new leads and retaining current account-holders, based on data and a strong rationale. Set clear KPIs. 
• Research and identify target audiences and partners: the communities we should reach, the job titles we should target within schools, and the organisations that our Chief Programmes Officer should approach about potential partnerships, for example with multi-academy trusts.
• Over time, build in-depth understanding of the behaviours and motivations of teachers, school leaders and system leaders, and use this to inform all marketing plans, activities and content. There is extensive educational knowledge for you to draw on within the Foundation team.
• Work with the Chief Programmes Officer to ensure that marketing plans are aligned with her plans for partnerships.

Campaign implementation and management (55%)
 

• Take lead responsibility for implementing and managing digital marketing campaigns and activities, keeping them on time and within budget.
• Work with our Operations Manager to put in place robust processes, workflows and data management using Monday and Mailchimp, including some simple automation. Set contingencies and manage risks.
• Write copy and work with our designer to create content. 
• Build deep expertise in our programme.
• Make use of the creativity and expertise of our in-house teachers to optimise messaging and targeting.
• Manage the marketing budget, ensuring that funding is allocated appropriately to have the maximum impact, and that all spending is accurately recorded.
• Build relationships to engage support from across The Economist Group. Brief copywriters, work with The Economist’s award-winning social media team and liaise with other areas of the business including acquisition, films, retention, podcasts, education and many more. Leverage The Economist brand to help us achieve our targets.

Analysis and reporting (15%)
 

Regularly analyse campaign data, reporting on campaign performance and developing new audience insight to fuel growth. Review budgets to ensure that spend is producing the best return on investment based on business KPIs.

REQUIRED EXPERIENCE AND ATTRIBUTES

Experience

• Three to five years of marketing experience.
• Preparing or giving input on marketing strategy and plans.
• Planning and delivering email and social campaigns which achieved targets and converted leads.
• Executing and optimising marketing campaigns and activities based on customer insight and learning.
• Analysing and reporting on campaign performance.
• Using a CRM and email platform such as Monday or Mailchimp.
• Building relationships and managing colleagues to secure what’s needed from them.

Attributes

• Commitment to our mission and helping us to grow.
• Passion for marketing: you are energised by the prospect of scaling up our programme, engaging more schools and achieving growth targets.
• Ability to think critically and creatively. You prepare plans and solve problems based on a mix of creative ideas, sound reasoning and structured thinking.
• Results-orientation: The drive, adaptability and initiative to find ways to achieve our targets. Able to constantly learn from experience and actively adapt to deliver results. You can work in a self-directed way and you have a proven track record turning ideas into actions and outcomes.
• An understanding of test-and-learn best practice to deliver improvements to customer communications.
• Organisational and project-management skills: Able to manage varied marketing activities and campaigns and implement robust processes and workflows, working systematically and with rigorous attention to detail. Confident working in a small team where you will need to effectively prioritise and work to tight deadlines.
• Excellent copywriting skills: Able to write clear and engaging marketing copy, adhering to and developing our tone of voice.
• Teamwork: You take responsibility for your work and you enjoy working collaboratively, drawing on the knowledge and ideas of colleagues and managing them to secure what you need from them.
• Excellent relationship-building skills: Able to actively reach out and build relationships with colleagues across The Economist Group who can help us to achieve our goals.
• Communication skills: You are a clear, confident and compelling communicator. You are able to listen, build rapport, give clear briefs and persuade people to help out.
• Data-driven, customer-centric focus.
• Education sector knowledge is desirable: Knowledge about how to market to teachers, senior school leaders and sector leaders, and the ability to continue building this knowledge and expertise.

ABOUT CASE  

CASE is a global education not-for-profit membership association that advances education to transform lives and society.  Advancing education in over 3,600 member institutions, CASE has more than 85,000 individual members in 82 countries.    

Headquartered in Washington D.C., CASE works across all continents from its offices in London, Singapore and Mexico City and seeks to achieve a seamless experience for all its communities: particularly its members, volunteers, and staff.  Its new strategic plan seeks to make CASE truly global.  Working together across time zones and borders, CASE staff in all offices seek to make this ambitious One CASE aspiration a reality.     

The Council for Advancement and Support of Education is the global not-for-profit membership based association dedicated to educational advancement—alumni relations, communications, development, marketing, and advancement services—who share the goal of championing education to transform lives and society.

To fulfill their missions and to meet both individual and societal needs, colleges, universities and independent schools rely on-and therefore must foster the good will, active involvement, informed advocacy and enduring support of alumni, donors, prospective students, parents, government officials, community leaders, corporate executives, foundation officers and other external constituencies.

OVERVIEW

Job Title: Senior Marketing and Engagement Manager Europe 

Reports to: Deputy Director Europe 

Matrix Manager: Senior Director of Marketing and Communications US 

Contract: Permanent (with a probationary period of three months) 

Salary: up to £40k (depending on skills, qualifications, and experience) 

Pension: Contributory pension available

Additional Benefits:  Access to an Employee Assistance Programme to support you

with any work, personal or family issues. Interest-free Season Ticket Loan. Childcare Voucher Scheme benefits 

Hours of work: 37.5 hours per week, but occasional extra hours required (to support delivery of programming). The pattern of hours may vary according to operational needs but start and finish times can be flexible in line with CASE’s alternate working arrangement policy. Generally, work will be carried out between the hours of 9.00-17.30.

CASE operates an Alternative Work Arrangements (AWA) policy, this provides flexible option working arrangements that help meet the challenges of balancing work and personal life while contributing actively to the priorities of CASE’s mission and elevating staff collaboration in a global workplace. 
 
Please note currently During COVID-19, most CASE employees are working on a fully remote basis. A return to the office plan will be implemented from October.

Location: Office based in Central London. The role will commence as remote and there will be flexible arrangements made when a return to the office is possible. In person conferences are held in the UK and Europe and some overseas travel will be required (when permitted and considered safe for staff and participants). 

Holiday: 20 days per annum, plus statutory holidays. Office closed between Christmas and New Year and for additional two days at at the Easter break, which is not included in your annual holiday entitlement. Total leave days 25 (including extra days Christmas and Easter. 5 additional days leave are awarded after 5 years at CASE.

ABOUT THE ROLE

Position Purpose:

To lead the development of a marketing strategy for the Europe region and manage regional marketing and communications content and campaigns to build awareness of CASE in the sector, drive membership engagement and growth, grow revenue, promote our education programmes and products, and provide informative and thought-leading communications for all our members.

This role requires someone who can think both strategically and creatively to coordinate, calibrate and evaluate global and regionally produced CASE content and campaigns to drive membership engagement and the CASE brand in the Europe region. The role requires a strong grasp of developing content strategy, building relationships and utilising analytics tools to develop key communications to the CASE membership. 

You will need to be well organised and self-motivated and be a real team player to build and strengthen relationships across our global network. 

Responsibilities:

• Oversee all CASE Europe marketing and communications activity – to include both the calibration of globally-produced content & campaigns and the commissioning and development of nuanced regional content & campaigns - to achieve strategic and operational objectives.

• Ensure that activity is delivered in a strategic, co-ordinated, and impactful way by working closely internally with the membership, educational programmes, research, and business development teams, with the global marketing team in Washington DC, and externally with our volunteers.

• Lead regional marketing strategy for the promotion of CASE conferences, products, and services, including input to the creation of messaging and creative elements.

• Create engagement strategies including target audience analysis and continued behavioural tracking, adjusting as needed to achieve stronger ROI. 

• Work in collaboration with other regions globally and advise the Executive Director and Deputy Director of the Europe office in London on key communications for the sector. 

• Lead and develop marketing plans for key Europe research projects for example CASE Ross Survey and DEI&B survey 

• Work with the global content team in Washington DC to identify, commission and develop European content for global communication channels e.g., Currents Magazine. 

• Build relationships with key stakeholders and members to gain insight to help produce content showcasing Europe members and volunteers e.g., CASE Faces. 

• Oversee and liaise with colleagues in the US on email campaigns to promote CASE’s value proposition, products, and brand. Liaise with marketing and communications colleagues in all regions to cross-promote CASE Global products.

• Develop content to promote relevant content and membership benefits to the Europe region and benefits including Graduate Trainee Scheme, CASE-Ross, CASE Member Engagement sessions (CASEtogathers) 

• Develop content for the creation of membership engagement newsletters and communications including non-member prospect membership engagement to promote member benefits and support membership retention targets.

• In collaboration with global digital communications staff, direct European content promotion in digital channels such as social media, e-newsletters, and personalised emails to create messages that align with the marketing strategy for the region. 

• Responsible for media monitoring for the Europe region 

• Evaluate the effectiveness of marketing efforts. Participate as necessary in analysing market research, web analytics, and other data to determine audience preferences.

Essential Qualifications, Skills & Experience  

• Bachelor’s degree in marketing, communications, journalism, publications, or related engagement field; at least 4-6 years of hands-on experience of market or audience engagement and development with demonstrated results.

• Experience in digital platforms and or digital certification a plus.

• Experience working in a content development, market development or communications role

• Experience of working at a senior level and with volunteers or key stakeholders 

• Experience working strategically and coordinating multi-channel marketing and communications campaigns to drive sales for membership and events/customers and services

• Experience of working with third party designers and contractors to create engaging material to support our member engagement programmes and benefits 

• Understanding and experience of utilising digital channels to reach different audiences 

• Work to tight deadlines with excellent time management and prioritisation skills with ability to manage multiple projects 

• Strong organisational skills, analytical and logical nature 

• Ability to build relationships and to work collegially and inclusively 

• Excellent oral and written communication skills, including proven copywriting ability

• Experience of using a CMS web administration system or similar 

• Experience of using email marketing software (Informz or similar) 

• High level of IT systems and good working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Database Management 

• Strong eye for detail and concern for accuracy 

• Able to build strong relationships with internal teams and external agencies to deliver campaigns whilst supporting budget management, monitoring quality, and delivering on time 

• Experience of communicating effectively with people of all levels and work well as part of a team.

Desirable Skills and experience: 

• Experience of working in Education, membership association or not for profit sector 

• Project management certification a plus 

• Experience of advancement, philanthropy, or supporter relations fields 

• Professional diploma in Marketing or Communications from Chartered Institute of Marketing, Chartered Institute of Public Relations, or similar 

• Ability to speak other languages

Attitudes: 

• Demonstrable interest in education and for the mission of CASE 

• Strong commercial, market-led approach 

• Ability to work as part of a team in an inclusive and collegial way 

• Ability to make decision utilising evidence and to work on own initiative 

• Readiness to work unsocial hours on occasion (e.g., over weekends at conferences) 

• Understanding of the importance of diversity, equality, inclusion and belonging and the value a diverse culture brings to an organisation  

Complementary information

To apply for this position please send a cover letter along with a CV. Application closes on October 23rd, interviews will be held virtually the following weeks.

First stage interviews will be held on between 26th - 28th, 2021. 

Final stage interviews planned for the week starting November, 1st, 2021.