3 Substance misuse support worker jobs in Liverpool
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Empower Women. Change Lives. Make a Difference.
Warrington Women’s Aid is looking for a passionate, resilient, and trauma-informed Complex Domestic Abuse Support Worker to join our dedicated team supporting women and children affected by domestic abuse.
This is an exciting opportunity to play a vital role in helping women with complex and multiple needs to achieve safety, recovery, and independence. You will provide intensive support to women experiencing domestic abuse who may also be facing challenges relating to mental health, substance misuse, learning disabilities, neurodiversity, physical disabilities, and other intersecting needs. You will be joining an amazing team who make a difference to women's lives every day!
About Us
At Warrington Women’s Aid, we believe every woman has the right to live free from abuse. We provide specialist, trauma-informed support that empowers women and children to rebuild their lives with dignity, confidence, and hope. Our work is guided by the values of empowerment, safety, respect, inclusion, and collaboration.
The Role
You will hold a caseload of women living in refuge, in the community and/or moving on to independent accommodation. Working closely with colleagues and partner agencies, you will provide practical and emotional support, advocacy, safety planning, and crisis intervention, helping women navigate some of the most challenging periods of their lives.
Key responsibilities include:
- Delivering trauma-informed one-to-one support and safety planning.
- Supporting women with complex and intersecting needs.
- Advocating on behalf of women with housing, health, criminal justice, safeguarding, and social care services.
- Providing community outreach and resettlement support.
- Delivering workshops, drop-ins, and training sessions that build confidence and independence.
- Working collaboratively with partner agencies to achieve positive outcomes.
- Maintaining accurate case records, risk assessments, and outcome monitoring.
- Contributing to the ongoing development of our services.
About You
We are looking for someone who:
- Has experience supporting vulnerable women experiencing complex needs, including mental health challenges, substance misuse, learning disabilities, neurodiversity, or physical disabilities.
- Understands risk assessment, safeguarding, and trauma-informed practice.
- Can confidently manage a varied caseload and work effectively with multi-agency partners.
- Has excellent communication, record-keeping, and organisational skills.
- Is compassionate, adaptable, resilient, and committed to empowering women.
Registered Charity The client requests no contact from agencies or media sales.
Thank you!
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: Fixed term contract - secondment opportunity until 31 March 2027, with the possibility of extension
About the role
CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness.
The model is strictly time limited and prescriptive in its application and Crisis’ CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Programme model.
CTI consists of four main phases:
- Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years)
- Transition: providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)
- Try out: monitoring and strengthening support network and client’s skills (3 months)
- Transfer of care: terminating CTI and stepping right back (3 months)
The post holder will be working within the framework of CTI, supporting prison leavers from prison into accommodation, thus preventing homelessness on release from custody.
About you
To be successful in this role you will have experience of delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards. You will also have an appreciation of delivering this within a time limited framework.
You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.
Due to the nature of the role, it is essential that you have a valid driving licence and access to your own vehicle.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 13 Sept at 23:59
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
501 - 1000
The client requests no contact from agencies or media sales.
Thank you!
Case Worker
Location: Merseyside
Salary: £27,906 - £29,000 per annum
Vacancy Type: Permanent, Fill Time (37 hours per week)
Closing Date: 22nd of September 2026
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
County Lines Support Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, West Yorkshire and Greater Manchester.
Job Description
The role of this Case Worker will be working with women and girls - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support Service
*This role requires access to a car, and a full driving licence.
About You
- Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
- Honest and reliable, with a creative and flexible approach to all aspects of work.
- Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
- Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
- Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
- Experience of using recording and data collation systems.
Main Duties and Accountabilities
- Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
- Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
- Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
- Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
- Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.
Qualifications
- Experience of working with young people up to the age of 25 and their families, identified as vulnerable or having complex needs, preferably in a community setting.
- Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
- Knowledge of issues around risk and vulnerability amongst young people.
- Good ICT skills, with experience of using data recording and data collation systems.
Additional Information
We aim to review applications as quickly as possible. However, due to the volume ofinterest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.
