Support administrator volunteer roles in harrow, west midlands

Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK. Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.

How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us provide our amazing DIY individual fundraisers with the best possible experience when contacting The Charity for information or fundraising advice. We want to be able to engage with our fundraisers and respond to queries efficiently, whilst also spotting further fundraising opportunities 
for our expert team of regional Community Fundraisers.

As part of a team of Community Fundraising Admin Volunteers, you’d help us to: 
• Manage the Community Fundraising Team inboxes.
• Respond to our Fundraisers by their preferred choice, including phone, email etc.
• Identify opportunities for further engagement by the relevant Regional Community Fundraiser.
• Update our CRM with details of the Fundraiser, their DIY event and any action taken in response to their contact with us.

What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers. 

We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be: 
• Proficient with IT— including CRM software & MS Outlook
• Confident and friendly with strong written and verbal communication skills
• Able to identify new opportunities to raise awareness and funds 
• A good team player who understands the importance of collaboration

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people 
with disabilities, and other underrepresented communities.

What can you gain from volunteering? 
• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future 
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates. 

Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.

Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. 

Need support with the application process? 
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

IvybridgeLink the charity for the BridgeLink Community Centre is looking for trustees with a passion for social justice, a concern for under represented groups and the willingness to support our staff in developing activities and services for our diverse local community.  Useful previous experience would be: fundraising, governance and compliance, community work, education, human resources, IT, buildings management, food and catering.

JOB DESCRIPTION FOR CHARITY TRUSTEES

Overall Purpose

The Board of Trustees are responsible for the overall governance and strategic direction of the charity Ivybridgelink, supporting its values and developing the organisation's aime and objectives.

Main Responsibilities

• To ensure that the charity and its representatives function within the legal and regulatory framework of the sector continually striving for best practice in governance.
• To uphold the aims and objectives of the charity IvybridgeLink:
  • To promote learning and educational achievement
  • To encourage pathways into employment
  • To support healthy lifestyles and emotional wellbeing
  •  To offer opportunities for recreation / leisure activities
  • To build a positive sense of community
• To determine the overall direction and development of the charity through good governance and clear strategic planning.
• To follow non-discriminatory and non-judgemental practice, and adhere to the confidentiality policies and procedures.
• To ensure the charity complies with regulatory requirements, as laid out in the governing document. 

 Main Duties

• Acting in the best interest of the charity, beneficiaries and future beneficiaries at all times.
• Promoting and developing the charity in order for it to meet the needs of local residents. 
• Overseeing sound financial management of the charity’s resources, ensuring expenditure is in line with the organisation’s objectives, and investment activities meet accepted standards.
• Overseeing recruitment processes following safer recruitment procedures.
• Monitoring the effective and efficient administration of the charity and its resources.
• To follow the IvybridgeLink confidentiality policy and maintain absolute confidentiality regarding all information shared or received.
• An understanding and commitment to equalities issues in relations to working in the community.
•  Support the centre’s management team to deliver projects and run events

Accountable to:

As the board are responsible and liable for the governance and functioning of the charity,they are accountable in varying degrees to a variety of stakeholders, including: service users, members, funders, the Charity Commission, and Companies House. Close attention must be given to the governing document to ascertain the type of organisational structure and the range of interested parties.

North London Scout District is the leading inner-city Scout District in the country, covering the London Boroughs of Camden, Haringey, Islington and the City of London and providing outdoor experiences and skills for life for young people from a very diverse city population. The Scout District is a registered charity with over 2,000 members in active Scout Groups across the boroughs we cover. We have a lovely camp site and centre with 8 acres of woodland and open fields hidden away in the heart of Bounds Green, and a modern centre and sports hall on the Holloway Road as well as other property, considerable reserves in various investments, and four employees.

We are looking for a new Treasurer to join our Trustee Board and support our ambition. This is a challenging and rewarding role, helping to ensure the organisation continues to fulfil its role in developing young people, managing resources responsibly and remaining sustainable. 

The ideal candidate will have significant experience in strategic financial management and of working for or within a Board. Equally important is a desire to support young people, commitment to our Scouting values and a collaborative style, able to draw out the skill and potential within our team.

As an organisation we are committed to embodying our diverse and vibrant inner London environment, and we particularly welcome people who reflect our city and our members communities to join our Board to help strengthen our governance and our approach.

Being a member of the Board is a vital ‘backroom’ role, but there are plenty of opportunities to meet and celebrate the young people, and the adult volunteers, who benefit from the support the Board delivers.

Job description

As a Trustee you will:

a) Be an important part of the body that governs the charity and ensures it delivers its mission effectively.

b) Actively participate in meetings, offering guidance and support to ensure that North London Scout District delivers experiences for young people and supports adult volunteers in a safe environment.

c) Set North London Scout District’s budgets, plans and financial reports, ensuring they meet the organisation’s needs and the relevant regulatory requirements.

d) Help ensure North London Scout District is complying with UK Scout policy and processes and all relevant laws, as well as updating and reviewing its own policies and procedures. .

e) Act with care and skill in North London Scout District’s best interests.

f) Be or become a member of the Scouts.

As a Trustee you share, with all the Trustees, equal responsibility for the charity.

Person Specification

Prospective Trustees will:

a) Be committed the development of young people through Scouting.

b) Have experience of developing good relationships with people and organisations, stakeholders and supporters.

c) Be able to work in a team, recognising and respecting the difference between the Trustees’ role and that of staff or volunteers.

d) Be able to contribute to and ensure North London Scout District’s future plans and strategic development and/or financial stability.

All Trustees, as members of The Scouts, will be required to undertake an enhanced disclosure check with the UK Disclosure and Barring Service (a DBS check).

The prospective Treasurer will have:

a) A recognised accounting qualification.

b) Significant experience of financial management, budgeting and reporting, including the management of investments. 

c) An understanding of the financial, strategic and operational risks and their mitigation in a charity context.

d) Be familiar with charity accounting and statutory reporting requirements.

The Treasurer leads on all financial matters, working with the Finance Committee.  The Finance Committee is responsible for making budget recommendations and financial reports to the Board and for agreeing and overseeing financial and related policies. The Treasurer liaises closely with the bookkeeper, an employee, to provide quarterly financial reports, the annual budget and annual statutory accounts to the Board.  Input is also required during the annual audit process.

The Board

North London Scout District is governed by a Board of between 8 and 15 (currently 13) Trustees, who are elected at the Annual General Meeting (AGM) in June. Trustees normally serve for at least 4 years.

Trustees are not paid but travel expenses may be claimed for attending meetings.

The Board meets (via Zoom and in person) 5 - 6 times a year, usually early evening on a Wednesday. Regular dates are agreed a year in advance.

Individual Trustees also join or lead the Board’s Committees.  There is currently a Finance Committee (which meets 5 times a year, a week or so ahead of Board meetings. We also have occasional task groups for short-term items.

Why we need you?
The Halifax Charity Gala is organised by a committee of local volunteers in their spare time. The work required to plan and execute the gala is quite large & growing, with Committee members working all year round to support the 40 or so local good causes we represent. This all requires keeping the public (our customers) updated with relevant information, as well as openly engaging with our member organisations & suppliers.

What will you be doing?
Helping to organise Calderdale’s longest-running annual not-for-profit family event! On a more practical level, you’ll be sharing confirmed information (such as the arena acts, the Procession floats, where tickets are on sale) proactively on our social media channels, as well as republishing the posts into relevant groups. You may also post “call outs” for local performance groups, specialist vehicle owners, independent traders, etc to apply to be part of our next event. Furthermore, you’ll respond to any comments/replies/messages received, forwarding the query to the appropriate team internally if required.

As the Social Media Officer, over Gala weekend you will be asked to share photographs captured by our volunteer photographers, repost content shared by members of the public, and schedule “coming next” posts for our timetable of events.

What skills do you need?
You will need to be able to communicate well in written English. You’ll need access to a suitable device which can access Facebook, Instagram, LinkedIn & X, and you’ll need your own accounts on those (so we can grant you permission to act as our channels).

How much time do you need to commit?
Scheduling proactive posts can be done at any time to suit you; over winter months, this may only amount to an hour per month, but as the event gets closer, could take 2-3 hours per week. Responding to comments/etc varies, though in winter is likely less than an hour per month, but in May & June can be 2-3 hours per week; this can be done flexibly to suit you, if notifications are responded to within a reasonable time.

Regular meetings over the year. These are held on weekday evenings usually once a month; we have an additional one in May as well as two charity meetings a year. You should aim to be able to attend every meeting, however there is provision in our constitution to attend our meetings virtually (via a web browser or mobile app).

As much time as possible over the weekend of the second Saturday in June, although this is not a requirement as we do have some Committee members that cannot help with setup or take down.

What support will you be given?
You can always speak to anyone else on the committee or the one of the other officers. We work as a supportive team and help each other when workloads are high, or life gets in the way. 

What are the benefits?
Satisfaction of knowing you are making a valuable contribution to a successful, high-profile event supporting local good causes and providing the people of Halifax a great family day out.
Enjoyment of meeting new people within your community and being a part of our team.
Knowledge that you will have made a positive impact and improved the experience of the public and our member organisations.
The opportunity to develop various skills.
Brunch & evening meal on setup day and lunch on Gala Day.

How to sign up?
Join as a Committee member and speak to one of the elected officers (Chairperson, Treasurer, Charity Liaison Officer, Committee Administration Officer or Honorary Secretary) to say that you are willing to be appointed as the Social Media Officer

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Local Authority Communications you will use your particular  knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.   

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know  to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

• Track the attendance of all volunteers. 

• Maintain friendly relationships with caseworkers. 

• Be the first point of contact for queries from volunteers and signpost to the relevant team/person. 

• Support the accessibility needs of volunteers attending in person or online. 

• Organise socials for the organisation. 

• Feedback volunteer experiences to the management team. 

• Support the People Coordinator to ensure the smooth onboarding and offboarding of volunteers. 

• In person attendance on Saturdays is compulsory but there is no expectation of remote work throughout week. 

The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal.  Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year.  They help create the warm and welcoming environment that encourages people struggling with suicidal thoughts and feelings to talk openly without being judged or given advice.   

Helping Volunteers are responsible for welcoming visitors onto our premises, providing a warm and welcoming atmosphere (along with a cup of tea), and supporting our Listening Volunteers to help everything run smoothly.

We are looking for volunteers who have the empathy to greet distressed visitors, the willingness to undertake a variety of admin and other tasks and the resilience to support their team.  Our HVs need to be proactive, self-starters and team players with a basic understanding of IT. We ask for a weekly commitment of four hours for a period of at least six months.

We are primarily recruiting Helping Volunteers for our new site near Liverpool Street. We also have limited vacancies available at our other sites in Hammersmith, Pimlico and Kings Cross.

The Great Autistic CIC is Newly-Founded and exists to tackle rising mental health concerns, hypermobility, inadequate support systems, limited awareness and inclusion, educational barriers and community disconnection faced by neurodiverse individuals, particularly those with autism and learning difficulties. 

“

We believe that every neurodiverse brain has its own superpowers. Our organisation turns challenges into opportunities by offering tailored educational support, creative social activities like art clubs and nature walks, and strong advocacy that gives voice to those with autism. We’re a community built on lived experience and on a mission to help every unique individual shine.  

”

Are you a creative whiz with a knack for web design? Do you want to make a real difference in your community?

The Great Autistic CIC is looking for a passionate and talented Volunteer Web Designer to join our team! We're a friendly bunch dedicated to supporting the autistic community, and we need your help to make our online presence shine.

What You'll Be Doing:

• Help us create a beautiful and user-friendly website: We want our website to be a welcoming and informative space for everyone.
• Work on exciting projects: You'll get to use your design skills on real projects that make a difference.
• Learn and grow: We're a supportive team, and you'll have the chance to develop your skills and learn new things.

What We're Looking For:

• Someone with a passion for web design: Whether you're a beginner or a pro, we'd love to hear from you!
• A friendly and reliable person: We're looking for someone who's easy to work with and committed to helping out.
• Someone who's kind, honest, and understanding: We value these qualities in all our volunteers.

What You'll Get:

• The chance to build your portfolio: Showcase your skills and experience with real-world projects.
• Connect with a wonderful community: Meet new people and make a difference.
• Feel good about giving back: Your work will help us support autistic individuals and their families.

Interested: please email us!!

and tell us a bit about yourself and why you'd like to volunteer with us!

RollaDome All Skate is looking for a proactive and motivated Volunteer HR Assistant to support our HR team with administrative duties. This volunteer position provides valuable experience in human resources, recruitment, and employee support. You will assist with managing HR processes, recruitment activities, and employee-related queries, contributing to the smooth operation of the organization. 

Key Responsibilities 

• Assist with recruitment processes, including posting job ads and scheduling interviews 

• Maintain HR records and update employee files 

• Respond to general HR inquiries and provide assistance to staff 

• Support in the onboarding process for new employees and volunteers 

• Assist with employee benefits administration and paperwork 

• Help organize training and development sessions for staff 

• Assist with data entry and HR reporting 

• Support with exit interviews and employee feedback collection 

Skills & Qualifications 

• Strong organizational skills and keen attention to detail 

• Excellent written and verbal communication skills 

• Ability to maintain confidentiality and manage sensitive information 

• Proficient in Microsoft Office (Excel, Word, PowerPoint) 

• Interest in pursuing a career in HR, administration, or management 

• Previous HR or administrative experience is an advantage 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable hands-on HR experience in a nonprofit setting 

• Opportunity to contribute to the HR function in a growing organization 

• Develop transferable skills in recruitment, employee relations, and administration 

• Networking opportunities with HR professionals and charity staff 

• Expenses reimbursed for role-related costs 

As a Volunteer Assistant Projects Coordinator, you will support the planning and execution of events and projects for RollaDome All Skate. Working alongside the Event Projects Coordinator, you will gain valuable experience in project management, event coordination, and stakeholder engagement, assisting with both the administrative and operational aspects of project delivery. 

Key Responsibilities 

• Assist with the planning and coordination of events, projects, and community outreach initiatives. 

• Support the logistical aspects of events, including scheduling, vendor coordination, and resource management. 

• Help with the preparation of marketing materials and promotion of events through various channels. 

• Communicate with team members, volunteers, and stakeholders to ensure alignment on event objectives. 

• Provide on-the-day event support, ensuring that operations run smoothly and tasks are completed efficiently. 

• Assist with tracking event progress and managing project timelines. 

• Help with post-event evaluations, including collecting feedback and providing administrative support. 

Skills & Qualifications 

• Strong interest in event planning and project coordination. 

• Excellent organisational, communication, and time-management skills. 

• Ability to work independently and as part of a team. 

• Creative, with a strong problem-solving ability and attention to detail. 

• Previous experience in event coordination, administration, or customer service is beneficial but not required. 

• Strong computer skills and familiarity with basic office software (e.g., Microsoft Office, Google Docs). 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain practical experience in project and event coordination. 

• Develop organisational, administrative, and team collaboration skills. 

• Opportunity to contribute to impactful community projects. 

• Supportive, dynamic environment with opportunities for personal growth. 

Role: Welcome volunteer

Team: Tooting Hub – CARAS ESOL (Youth/Adult)

Supervised by: Team Project Coordinator

Location: Tooting Hub site

Activity times: Monday or Wednesday

Time commitment: 2 hour shifts on a rolling basis.

We ask that volunteers commit for a minimum of 4 months

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About the Role:

We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).

Who will you be?

We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.

Volunteer Tasks and Responsibilities: 

· Signing up to a shift/s on the Tooting HUB welcome team rota

· Able to be at Tooting Hub in person to complete agreed shifts

· Welcoming staff, volunteers, existing and potential new community members and visitors

· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting

· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies

· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity

· Conducting induction tours of the building and introductions to facilities, key staff, and partners

Requirements (all experience can be from paid or voluntary roles): 

Essential: 

· A calm, friendly, kind, and patient approach

· Happy and confident to meet new people and put them at their ease

· Excellent communication skills, especially with people with varying levels of English

· To be non-judgemental and able to engage with people from diverse backgrounds

· Confidence in using one’s own judgement to follow agreed policy

· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc

· A commitment to confidentiality and data protection

· Punctual and reliable

· To be able to volunteer on Mondays or Wednesdays for a minimum of four months

Desirable:

· Lived experience of seeking sanctuary and/ or the UK immigration system.

· Personal experience of working with people seeking asylum.

· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.

We will prioritise applicants with lived experience of the asylum process.

Benefits to Volunteering:

· Learn about issues relating to refugees and people seeking asylum.

· Work as part of a friendly, welcoming team.

· Develop your skills and competencies.

· Be able to access relevant training, including safeguarding training.

· Obtain a reference from us relating to your placement after 3 months’ regular volunteering

· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *

· You will also receive training and support relevant to your specific role.

SendToGive

We inspire creativity and social change.

We address two challenges:

1. Individual feelings of helplessness and anxiety amidst big, global problems such as poverty and climate change combined with a growing disconnection between individuals, cultures and communities across the world.
2. The lack of access to essential resources for marginalized groups of people. One example is that today, about 3.6 million Filipinos live without access to electricity or light. They get by with kerosine lamps which are not only hazardous to human health but dangerous to the environment. And now, with the global oil crisis in effect, families can literally burn up to 40% of their monthly income for just 2 hours/night of a dim flame.

It is our mission to enable people to apply their creativity for the benefit of society. We want to bring together artists from every discipline, age, and aspiration and enable them to collaborate on a platform that not only gives them visibility but a meaningful purpose behind their work. Ultimately, we want to mobilise communities to solve real-world problems in a fun and creative way. We do this on a per-project basis and mix the elements of creativity, culture, and social impact into everything we do. We have worked with DJs, dancers, graphic artists, directors, as well as early creatives who have helped us with event decoration, social media promotion, support with grant writing. Our collaborators have come from across the world. Among the impacts we have made, it ranges from projects that make an impact for disadvantaged families in the Philippines, to supporting low-income LGBTQ communities with their rental costs.

Illustrator

Volunteer Role Description (remote, unpaid)

Create a key visual and promotion materials for an event called "A Dose of Optimism". We're looking for an original, captivating image that can be used as an event poster, website banner, and social media outputs.

The design should embody our brand, SendToGive - showcasing creativity, community, and social impact as our core values.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

One-off project

Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.

What is a Branch Treasurer?

There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.

What would you be doing?

• Maintaining and reconciling local bank accounts and recording transactions
• Supporting divisions to manage their local finances.
• Making and recording all authorised payments
• Preparing year end accounts and financial statements including arranging an independent review
• Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
• Identify and manage the return of any surplus monies from grants as appropriate.
• Providing reports to the branch committee and to SSAFA’s Central Office
• Maintaining accurate records using our on-line finance management system
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a responsible role in a well-respected charity
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Reimbursement of out-of-pocket expenses
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from the branch Chair and the Finance team based as our central office.
• Access to a range of e-learning courses
• Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of financial administration
• Good written and spoken English.
• Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Willingness to use our on-line banking and on-line finance management system (this is covered in training)
• Reliable attitude: contact volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to gravel to meetings etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No