Support and wellbeing worker mental health jobs

Contract type

Permanent

Location

Whittington

Hours

37.5 hours per week

Annual salary

Starting from C1 £28,176 with the ability to progress to C3 £31,217

Last day to apply

05/07/2026

The Learning & Development Officer is responsible for working closely with the Director of People & Organisational Development in supporting the design, delivery and development of the education and training across the hospice group.

They will coordinate and organise all in house and external training programmes, maintain accurate records, monitor compliance and support a learning culture across St Giles. They will provide full support for preparing documentation, ensuring all tasks are completed to a high standard and deadlines are met.

Additional responsibilities include assisting with delivering learning sessions, handling and dealing with all requests that come through the L&D department, supporting with data, audit, evaluations and coordinating all invoices.

They will provide essential administrative support to ensure the smooth, efficient delivery of St Giles learning and development initiatives to ensure we remain compliant through regulatory standards and frameworks.

The role will also maintain effective working relationships across the hospice to support efficient service delivery. 

Qualifications

Essential

·Good level of education including Maths & English

Desirable

·Relevant professional qualifications would be an advantage

Knowledge and experience

Essential

·Have a clear understanding and knowledge of Bluestream learning system

·Previous experience in a learning and development role

·Knowledge and understanding of CQC regulations

·Experience with learning management systems/platforms

·Knowledge of the full training cycle, from design to delivery

·Understanding of the importance of training in ensuring safe and effective care to patients

·Awareness of the need for confidentiality in accordance with Data Protection Act and local guidelines

Desirable

·Experience in the charitable sector

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong project management skills

·Excellent communication skills

·Ability to assess training needs and provide recommendations based on organisational goals

·Proficiency with MS Office (PowerPoint, Excel, Word & MS Teams)

·Strong organisational skills and attention to detail

·Familiarity with competency frameworks

·Experience in a co-ordination ideally within learning & development.

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. 

Main purpose of job:To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service.

The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions.

You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary:£26,496 - £28,845 (NJC Scales 12-17) per annum, pro-rata.

Contract: This will be a permanent contract.

Hours: 35 hours per week.  

Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available.  Some travel to other locations in Essex may be required, particularly during the induction period.

Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline:  10am Friday 24th July 2026 

Interviews:  Week beginning 3rd August 2026

Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1

Job Description

The First Contact Navigator posts will play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Essex, based at our Synergy Essex Partner centres. The post liaises with clients, the CARA team and external agencies, providing advice, support and information.

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support.  You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.  

At the outset, the main responsibilities of the post will be:

• To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.
• To complete first contact calls and assessments with clients over the telephone, assessing client needs and suitabilty for services.
• To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.
• To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.
• To assess and engage service users not currently engaged in appropriate specialist sexual violence services.
• To seek and respond to referrals from a variety of internal and external sources.
• To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.
• To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.
• To identify and respond to any safeguarding concerns
• To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.
• To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.
• To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.
• To cover the enquiry line and the office phone and deal with enquiries as required.
• To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.
• To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.
• To attend regular team meetings and to work with colleagues to further the objectives of CARA.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To report to the Service Engagement Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.
• To be administratively self-servicing.
• To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£38,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Location: Putney, SW London with travel to various services across London

Contract Type: Permanent

Salary: £32,800 per annum

Specific Hours: Part time / 30 hours per week / Monday-Friday / Flexible working hours

About This Role

This is an exciting new opportunity to be part of a project within our Wraparound Service in the UK. As Psychological Therapist, key aspects of your role will be:

• Facilitation of Reflective Practice for residential staff to help support therapeutically informed practice, staff resilience and emotional wellbeing.
• Direct support to Children in Care and Care Leavers to improve their emotional health and well-being, and to provide any additional support identified as needed by statutory services to those with mental health needs.
• Working with children, residential carers and social workers where care arrangements are at risk of breaking down.
• Consultative support and training to foster carers and residential staff where there are children in placement who have complex needs.
• Support the development of the UK Therapeutic Service to help meet the needs of staff and young people across the organisation.

The successful candidate will have:

• Degree in a relevant discipline (e.g. Social Work, Psychology, Counselling, Psychotherapy)
• A minimum of three years working directly with children, young people and families
• Experience of dealing with crisis situations and working with emergency services
• A minimum of one years’ experience of delivering therapeutic interventions
• Previous experience of delivering therapeutic interventions to children and young people with emotional and behavioural difficulties
• Experience of working in a multi-agency setting
• Knowledge of UK Legislative framework
• Good interpersonal and communication skills
• Knowledge/Experience of Care Planning and Care Management
• Ability to manage caseload and to work on own initiative
• Responsive to deadlines
• Excellent IT, report writing and presentation skills
• Ability and willingness to work outside of normal office hours as required

In return we offer:

• Competitive salary.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

St Christopher’s is committed to safeguarding and promoting the welfare of all children and young people in our care and is dedicated to the principles of Safer Recruitment.

As part of the recruitment process, you will be required to complete an online application form. This enables us to collect the information necessary to meet legislative requirements, safer recruitment standards, and vetting procedures, ensuring your suitability to work with children and young people.

Applicants are encouraged to subscribe to the DBS Update Service. Where an applicant is not registered with the service, St Christopher’s will carry out an Enhanced DBS check prior to employment commencing.

Your application must include a supporting statement demonstrating how you meet the criteria outlined in the Person Specification.

Please note that CVs will not be accepted in place of a completed application form.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Qualified Play Therapist

Location: South Hampshire Women’s Refuge, Southampton

Salary: £15,806 per annum

Vacancy Type: Permanent, Part Time (20 hours per week)

Make a real difference to the lives of children and young people affected by domestic abuse.
At Stonewater, we believe every child deserves a safe space to heal and thrive. We’re looking for a compassionate, creative and qualified Play Therapist (known internally as Play Therapy Worker) to join our Domestic Abuse Services team. This is a unique opportunity to use your skills to empower children and young people through therapeutic play and person-centred support.

What you’ll do

• Deliver age-appropriate, strengths-based play therapy to children and young people living in our refuge accommodation.
• Use a variety of creative techniques – from storytelling and art to music and role play – to help themselves and build resilience.
• Work with the children, young people and families development workers to create individual support plans and work closely with parents to create safe, nurturing environments.
• Collaborate with multi-agency partners and contribute to safeguarding best practice.
• Play a key role in shaping our children and family support programme.

What we’re looking for

• A recognised Play Therapy qualification and registration with a relevant professional body (e.g., UKCP, BACP, BAPT).
• Experience delivering outcomes-focused therapy to children and young people.
• Strong understanding of child development, attachment theory, and the impact of domestic abuse.
• Ability to work creatively, flexibly, and in a non-judgemental way.
• Excellent communication and partnership skills.

Ready to make an impact?

Apply today and help us create safe, supportive spaces where children and young people can flourish.

**This post is restricted to female applicants only under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity, and safety of residents.

Discover Stonewater:

Stonewater have 20+ years’ experience delivering refuge, safe accommodation and community based domestic abuse services. Our services include Women and Children’s Refuges, LGBTQ+ Safe Space, a South Asian Women’s Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Our dispersed model of safe accommodation ensures equal access for all.

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 survivors across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Green Alliance is an environmental thinktank, charity and advocate committed to achieving a greener, fairer future for the UK. We believe that ambitious political leadership is essential for meaningful environmental change at the speed and scale necessary.

We are looking for an enthusiastic individual to join our operations team, someone with a strong financial background with excellent attention to detail, a flexible attitude, an ability to work effectively under their own initiative and as part of a small team, together with excellent organisation and administrative skills.

Effective financial control is central to our strategy and operating model. The finance officer plays an essential role in maintaining control over our finances and operations. You will process and monitor financial transactions, liaise with our payroll bureau regarding staff payroll and pensions and support the Head of finance. You will be experienced in using Dynamics 365 Business Central as an accounting system.

This is a part-time role for two days a week (0.4FTE), with flexibility about when the hours are worked. It's a hybrid role, working from home and from our office. You will report to our Head of finance. You will also work with all staff on financial matters including personal and credit card expenses, central and project income and expenditure, and processing of payroll by liaising with our external bureau.

Deputy Area Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Deputy Area Manager

Homebased in Central or West Scotland with travel as necessary within the region

£45,651 per annum (increasing to £50,723 after 18 months) + £1,500 per annum Out of Hours Rota Allowance + £750 per annum Homeworking Allowance

35 hours | Mon–Fri | Permanent

Why Join TACT?

• Top 5 UK Charity to Work For (2024)
• 97% proud to work at TACT | 92% love working here
• Not-for-profit – every surplus reinvested into children, carers & staff
• Children’s voices shape every decision, system, and improvement we make at TACT.
• Flexible homeworking from day one
• Trauma-informed, values-led organisation

Benefits

• 31 days annual leave + 8 bank holidays
• Progression to salary target rate upon completion of 18 months of service.
• 45p per mile business mileage
• Stakeholder Pension (salary sacrifice)
• Family-friendly & flexible working policies
• Volunteer days

Wellbeing & Non-Salary Benefits

• Homeworking IT bundle + home office loan
• HelpHand EAP (24/7 GP, CBT, physio, mental health support)
• Over 35 hours a year of access to on line wellbeing events and team wellbeing days
• Menopause Policy + free clinician appointments
• Regular team wellbeing & connection events

Training & Career Development

• Excellent learning & development programme
• Opportunity to grow therapeutic & trauma-informed practice
• Supportive leadership and clear career progression pathways
• Involvement in innovative projects (e.g. TACT Connect, Health, Education)

The Role

You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.

Key Responsibilities:

• Practice responsibility for areas of TACT Scotland, including managing Social Work staff, Students, Placement team, Admin Team and Children’s Support Workers.
• In conjunction with the Fostering Service Manager to ensure the recruitment, selection, supervision, performance reviews and PDP’s of supervisees (in conjunction with the Fostering Service Manager).
• Undertake HR related matters as required in liaison with TACT’s People Department (in conjunction with the Fostering Service Manager).
• Support the area management team in planning and managing appropriate social work, outreach, out of hours support and administrative arrangements.
• Assist the Fostering Service Manager in the management and leadership of the team, using a trauma-informed therapeutic approach.
• Supporting the co-ordination of out of hours rotas and a daily duty rota.
• Prepare and contribute to regular team and management meetings and development of  the service including business and practice planning.

What You’ll Need

• Relevant Social Work Qualification 
• Scottish Social Services Council     Registration
• Post qualifying experience which should include at least 2 years in family placement work or post qualifying experience in other childcare settings which must include statutory
• Experience in working with and on behalf of children, using a trauma-informed therapeutic approach
• A good working knowledge of relevant child-care and fostering legislation 
• A good working knowledge of child protection / safeguarding children procedures
• Ability to assess and support families and match their skills with childrenneeding placements.
• Ability to write clear reports and maintain clear case records.
• Enhanced PVG (processed by TACT)

Travel

• Homebased role
• Monthly face-to-face meetings in Scotland
• Additional travel for training, team and carer events

Key Dates

• Closing Date: Monday 19th July 2026 (midnight)
• Interviews: Wednesday 29th July 2026 (Microsoft Teams)

Safeguarding Commitment

Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies. 

Apply early - we may close the role if we receive a high volume of applications.

Contract:Permanent, full time

Salary:£38,177 – £45,000 per annum

Location:Hybrid working with a base in Burford, Newport or Manchester

Closing date:  Sunday 12 July 2026 

First stage interview:Wednesday 22 July 2026

Second stage interview: Thursday 30 July 2026 

Do you have a passion for creating engaging digital learning experiences that make a real difference? Are you confident using learning technologies to bring content to life and improve how people learn at work? If so, this could be the role for you.

We’re looking for a Learning & Development Specialist (Digital) to join our People & People Services team. This is a key role shaping and delivering our digital learning offer, helping ensure colleagues across Blue Cross have access to high quality, accessible and impactful learning.

This is a single role that can be based at either our Burford, Radcliffe or Newport site, with hybrid working in place. 

More about the role

You will lead the design and delivery of digital learning solutions across the organisation, creating engaging content that supports a blended learning approach. Working closely with stakeholders and subject matter experts, you will translate learning needs into effective digital experiences that support organisational priorities.

You will also take ownership of our learning platform (currently SAP Litmos), ensuring it is well managed, user friendly and continues to evolve to meet the needs of our colleagues. Alongside this, you will use data and insight to evaluate learning effectiveness and continuously improve our digital learning offer.

This role can be based at Burford, Newport or Manchester, with hybrid working in place. 

What you will be doing

• Designing and delivering digital learning solutions from initial concept through to evaluation
• Creating engaging e-learning and digital content using modern instructional design approaches
• Partnering with subject matter experts to develop effective learning solutions
• Managing and developing our learning platform to ensure a great user experience
• Maintaining and evolving the digital learning catalogue, ensuring content is relevant and up to date
• Using data, feedback and insight to measure effectiveness and drive continuous improvement
• Staying up to date with digital learning trends and identifying opportunities to innovate
• Contributing to wider projects and promoting learning across the organisation

About you

You will be a creative and technically confident digital learning professional, with experience designing and delivering engaging learning solutions. You will be comfortable working with a range of stakeholders and able to translate learning needs into practical, high quality outputs.

You will be organised and proactive, with the ability to manage multiple priorities and meet deadlines. With strong communication skills, you will build positive relationships and influence others to make the most of digital learning opportunities.

You will also be motivated to keep your knowledge up to date, staying aware of new technologies and approaches that enhance the learner experience.

Essential Qualifications, Skills, and Experience

• Experience designing and delivering digital learning solutions end to end 
• Strong knowledge of learning technologies and Learning Management Systems 
• Experience using authoring tools such as Articulate 360 or similar 
• Strong instructional design and learning experience design skills 
• Experience working with stakeholders and subject matter experts 
• The ability to manage multiple projects and deadlines 
• Strong communication and problem solving skills 
• The ability to demonstrate, understand and apply our Blue Cross values

Desirable Qualifications, Skills, and Experience

• Experience working in the charity sector 
• Experience of video editing, multimedia or graphic design 
• Knowledge of tools such as Adobe Creative Cloud, HTML, CSS or similar 
• Experience developing content within SAP Litmos or a similar platform 
• Understanding of learning psychology

How to apply 

To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria.

We reserve the right to close this vacancy early should we receive a high volume of applications.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. 

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. 

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

About Future Frontiers

Household income is still one of the strongest predictors of a young person’s future opportunities and earning potential in the UK. Future Frontiers exists to help level the playing field. We equip under-resourced young people with the knowledge, skills, confidence and connections they need to broaden their horizons and take positive steps towards their futures. 

In partnership with schools and businesses across Greater London, we deliver programmes of personalised careers coaching, skills development and exposure to professional role models for young people from low-income families. This year, we are supporting around 2,500 young people through our programmes. You can find out more about our work and impact in the Annual Impact Report on our website. 

The role

We are seeking a dynamic Director of Income & Engagement to join our senior leadership team. This pivotal role is responsible for developing and implementing robust income generation strategies to diversify and grow our voluntary and traded income streams. 

The ideal candidate will have a proven track record in sales and/or fundraising, building strategic partnerships and driving innovation in income generation. As a key leader in our organisation, you will be responsible for a team of c.10 people, and work collaboratively across the charity to enable us to grow sustainably and ensure that we have the support to reach and impact more young people

Key responsibilities

Leadership and Strategy:

• Lead, inspire, and develop a high-performing income generation team of 10 people, including two direct reports (Head of Partnerships and Head of Philanthropy)
• Develop and execute a comprehensive income generation strategy and plans that align with the charity’s mission and goals
• Oversee all income generation and stakeholder engagement activities, maximising the growth potential and visibility of Future Frontiers to deliver impact
• As a member of the Senior Leadership Team and wider leadership team, contribute to discussions and decisions around Future Frontiers’ performance and plans for the future
• Play a key role in the development and delivery of charity-wide initiatives and embedding an inclusive and enabling culture

Partnerships and Business Development:

• Lead the team to identify, establish, and nurture strategic partnerships with businesses, foundations, and other organisations
• Motivate and enable the Partnerships team to develop new business, retain existing partners and meet stretching sales targets
• Develop and grow high value partnerships through attending meetings, sharing impact and exploring wider opportunities for collaboration 

Fundraising and Product Development:

• Equip and empower the team to develop compelling grant applications, fundraising campaigns and events to attract new supporters and further engage existing ones
• Collaborate and innovate across the organisation to develop new products and services that align with the charity’s mission, generate income and support diversification
• Stay abreast of trends, opportunities and challenges in education, employment and the charity sector, enabling Future Frontiers to plan ahead, embrace opportunities and mitigate for emerging risks 
• Marketing and Communications:
• Lead collaborative efforts across Future Frontiers to develop marketing and communications plans and content that align with the charity’s objectives
• Act as an ambassador for Future Frontiers, championing our work and impact with supporters, stakeholders, prospects and the wider public
• Enhance the charity’s reputation through effective brand management, ensuring consistent branding and messaging across all channels

Performance and Accountability

• Prepare and manage the Income & Engagement budget, ensuring effective allocation of resources and working closely with the Finance & Operations team to accurately account for income and expenditure
• Take overall responsibility for achieving income targets and developing sustainable, diversified income streams that support the charity’s long term growth 
• Monitor and report on income performance, providing regular updates to colleagues, the CEO and Board of Trustees
• Oversee the production of the Annual Impact Report and Annual Report & Accounts 
• Ensure compliance with relevant legislation, regulations and best practice

About you

Knowledge and experience:

• Proven experience in developing and delivering successful income generation strategies (Essential)
• Demonstrated success in growing income through diverse streams, including one or more of fundraising, sales, partnerships, philanthropy and product development (Essential)
• Experience of leading successful sales and/or fundraising teams (Essential)
• Experience in the social mobility, education, or charity sectors (Desirable)
• Knowledge of relevant fundraising regulations and best practices (Desirable)

Skills, competencies and personal qualities:

• Passion for Future Frontiers’ mission and a strong commitment to improving opportunities for under-resourced young people
• Strong leadership skills, with the ability to inspire and motivate others
• Excellent interpersonal and communication skills; able to build and maintain relationships, negotiate with and influence  a wide range of stakeholders
• Strategic thinking, analytical and problem-solving skills
• Proven commercial and financial acumen
• Commitment to and consistent demonstration of our values - outlined on our website here

What we can offer you

• Annual leave of 27 days plus bank holidays, pro-rated for part time employees and increasing with length of service
• Enhanced leave and pay packages exceeding statutory requirements
• Pension scheme with employer contributions starting at 3%, increasing with length of service 
• Flexible working arrangements, including regular home working, up to two weeks working abroad annually, and flexibility around core hours
• Opportunity to apply for an extended career break (following 3+ years’ service)
• A supportive and inclusive workplace, with dedicated wellbeing initiatives and mental health support through our Wellbeing and Inclusion Group and mental health first aiders
• Employee Assistance Programme including 24/7 GP access
• Annual personal training and development budget of £300
• Cycle-to-work scheme access and season ticket loans
• Access to discounts and savings through Tickets for Good and Charity Worker Discounts

Equity, diversity and inclusion 

Here at Future Frontiers we are dedicated to equity, diversity and inclusion (EDI) in everything we do. The principles of EDI underpin our mission and we treat all employees, partners, volunteers and young people as individuals. We are proud to foster an open, inclusive and supportive culture where everyone feels respected, valued and able to thrive.  We champion diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, religion and socio-economic background. We recognise that people face different barriers to opportunity and are committed to creating a workplace where everyone has the chance to succeed. 

We encourage applications from people of all backgrounds . If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email and we will arrange a call. We are committed to making reasonable adjustments throughout our recruitment process and employment where needed. As an organisation dedicated to improving social mobility, we are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to the young people we support.

How to apply

• To apply, please complete the application form on CharityJob, upload your CV and add a supporting statement. We recommend that you draft your supporting statement in a separate document first, and then copy and paste it into the form. Your supporting statement should be no more than 1,000 words, and should cover:
  • Why you want to work at Future Frontiers. What is it about our charity that excites you? 
  • How you meet the essential knowledge and experience criteria given in the job description

• Deadline: Wednesday 22 July, 5pm
• Initial online interviews will be held during the week commencing 3 August
• Final interviews are expected to be held on at our office in London Bridge on Wednesday 12 or Thursday 13 August

The successful candidate will be required to undergo a full ‘safer recruitment’ checking process, including an enhanced DBS check and reference checks.