Support group volunteer volunteer roles

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Moray Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

The People and Culture (P&C) Committee is responsible to the Board of Trustees for oversight of the People and Culture Strategy and its effective implementation, including the Equity, Diversity and Inclusion agenda. The scope of the P&C Committee includes HQ volunteers as well as the staff workforce.  It sets and reviews the salary of executive management; oversees the annual cost of living review, is focused on developing the right working culture for the organisation and scrutinises and approves HR policies.

The role of an Independent Member is to provide the People and Culture Committee with advice, guidance and scrutiny to assist the Committee in making key decisions.

Main Responsibilities

Along with other members of the Committee:

• Review the People & Culture Strategy which supports the organisational strategy and recommend it to the Board
• Act as advisor to ensure Equity, Diversity and Inclusion considerations for staff and HQ volunteers underpin the objectives within the People & Culture strategy
• Conduct high level monitoring and oversight of the achievement of objectives within the People & Culture strategy
• Oversee the HR function to assure that we are legally compliant, effective and responsive to the needs of the organisation and its people
• Ensure that the culture of the organisation is appropriate to achieve its objectives and support its values 
• Monitor HR key performance indicators to assure the Committee and the Board that the Scouts is a good employer
• Ensure that robust and suitable HR policies and procedures are in place, that ensure fairness, equality and best practice in the management of staff, including an effective Reward Policy to underpin the successful recruitment and retention of staff
• Recommend to the Board the annual staff pay award
• Ensure the effective recruitment of ELT members via the Chair of the Committee
• Approve remuneration for ELT (with the exception of the Chief Executive whose remuneration is determined by the Board)
• Ensure an effective performance management policy and appraisal process is in place for ELT
• Assure itself that staff/volunteer relationships are effective
• Oversee the wellbeing of our people, working in collaboration with the HQ Health, Safety and Welfare Committee.

The person

A commitment to the vision and values of Scouting and the ability to challenge the Association’s policies and practices positively are essential.

Candidates should:

• Have a strong track record of achievement, especially in the area of Reward and Recognition
• Have experience of contributing to, supporting and or/leading HR policy formulation and culture setting across a large organisation or movement
• Have experience of designing and managing pay, benefits and non-financial incentives to motivate people
• Have a breadth of vision and a grasp of governance issues alongside an eye for detail
• Have unquestioned integrity, effective communications skills and experience of high-level discussion
• Have an understanding and commitment to The Scout Association’s evolving strategic plan and vision
• Be able to digest and act upon large amounts of written material, and have the ability to consider and constructively challenge the performance, strategy and objectives of The Scout Association
• Have experience of the Scout Movement and, ideally, the role of HQ volunteers
• Have experience of working at, or volunteering with, a charitable organisation
  
  

Time Commitment

For this role, the appointed candidate should expect to spend the equivalent of a day per quarter on The Scout Association’s work after the induction phase. This is based on preparation for and attendance at the scheduled People and Culture Committee meetings (three in each year, generally two meetings online and one face to face in London)

Appointment term

Appointments are typically for an initial three-year term, with the possibility of a further term of three years subject to a satisfactory appraisal.

Remuneration and expenses

In common with other registered charities, there is no remuneration directly associated with the role, although the Association will reimburse fully for all reasonable and properly documented expenses incurred in performing duties in accordance with the Association’s Expenses Policy.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Main purpose of job: To host our Thursday evening online community support group as part of Mast Cell Actions community support services.

Key tasks include:

· Host virtual events including a variety of different sessions and community support spaces with professionalism and enthusiasm.

· Introduce speakers, moderate Q&A sessions, and facilitate audience interaction to keep participants engaged.

· Manage technical aspects of virtual events, to ensure smooth execution.

· Take the register and send post event emails using our bespoke event platform

· Raise safeguarding concerns using internal processes and procedures

· Maintain confidentiality and follow charity policies and procedures

· Undertake relevant training

Key Objectives Include:

· The main purpose of this role is to facilitate and host our Thursday evening Community Support Session from 7-8:30pm

· Host virtual events in a manner that captivates and engages the audience, keeping them interested and actively participating throughout the event.

· Reassure and validate participants' experiences whilst encouraging story-sharing.

· Manage the technical aspects of virtual events proficiently.

· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability in a virtual environment.

Experience/skills required:

· Proven experience as a virtual event host, moderator, or similar role is desirable but not essential as we can train you.

· Must have personal experience of MCAS either themselves or of supporting someone with MCAS

· Excellent verbal communication skills, with the ability to engage with diverse audiences and adapt your hosting style to different event formats and audiences.

· Patience, empathy and compassion. Openness to support people from all backgrounds.

· Proficiency in virtual event platforms particularly Zoom, with the ability to troubleshoot technical issues quickly and effectively.

· Ability to work independently and collaboratively as part of a remote team, demonstrating reliability, flexibility, and professionalism at all times.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Guernsey Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Activity Facilitation - customise your own one day volunteering opportunity!

Date: March 2025 - Feb 2026, one off shifts scheduled on the last Friday of each month (see below for specific dates)
Location: Ealing, West London or online 
Address: Haven Green Baptist Church -Castlebar Road, Ealing W5 2UP (face to face session) or Online
Timings: 12.45- 13.15
Who will see the difference? Our patients with chronic and long term conditions.

We are looking for passionate and creative volunteers to bring joy and engagement to our Support Circle Group, a community space for individuals living with chronic and long-term illnesses. The Support Circle Group provides a safe and welcoming environment where participants can connect and share experiences. As part of our sessions, we would love to introduce creative activities to uplift and inspire our members.

Some proposed activity areas we can consider:

 Music – Singers, musicians, or who can bring live music.
Arts & Crafts – Simple and accessible creative activities for self-expression.
Games & Activities – Light hearted, inclusive, and interactive fun.
Other Creative Talents – Poetry, storytelling, or any other engaging ideas.

The volunteering activity:

We will need support with;

-  Participating in a briefing meeting with the service to further explore your proposed activity in your volunteering application
- Clarify practical support needs from the team for the activity to take place e.g. venue set up
- Facilitate your chosen and agreed volunteering activity session you’d like to offer
- Consider formal risk assessments with the support of your Trust point of contact for safe and effective delivery of activities

Considerations

We do not have resources to provide materials, but the goal is simply to spark interest and engagement. The activity will serve as a light and enjoyable way for participants to connect, express themselves, and find joy at the end of each session. Consider keeping activities simple but meaningful and rewarding for patients e.g. origami is fun and interactive whilst requiring very little material resource. Sessions last for 30 minutes, another reason why simple ideas will work. We are happy to discuss your initial ideas to align them to group goals too upon applying (no idea is a bad idea).

Session dates:

F = Face to Face; O= Online

28th March 24  (O)
25th April (F)
23rd May (O)
27th June (F)
25th July (O)
22nd Aug (F)
26th Sept (O)
24th Oct (F)
28th Nov (O)
12th Dec (F)
Jan 2026 (O)
Feb 2026 (F)

Next steps

Please apply via our website

A bit about this role

At Cats Protection we passionately believe that neutering cats before they can breed is an essential part of cat ownership, and without neutering the UK’s cat population would quickly get out of control. Our neutering volunteers help spread positive neutering messages and make it easier for owners on low incomes to get their cats neutered. They help raise awareness of the benefits of neutering, promote our neutering schemes and respond to enquiries from members of the public.

What can you expect to be doing?

• Promoting the benefits of neutering and our neutering schemes
• Responding to enquiries about neutering
• Completing relevant neutering paperwork and distributing neutering vouchers
• Following up with cat owners to make sure that vouchers are used
• Ensuring all cats and kittens are neutered in line with Cats Protection policies and procedures  

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by promoting our neutering scheme. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Interpersonal and communication skills
• Good record keeping and administration skills
• Good organisational skills
• Willingness to be part of a team

Time expectation

Our neutering volunteers usually spend between two to four hours a week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

About Crisis

Crisis is the national charity for people experiencing homelessness. We believe everyone should have somewhere safe and warm to call home and are committed to ending homelessness. Every year we work side by side with thousands of people from all sections of our communities to help them rebuild their lives and leave homelessness behind for good.

You will contribute to ending homelessness by...

Helping us better respond to the needs of the people accessing our services. You know your community better than we do - by identifying and creating connections with a network of Eritrean organisations and community groups, such as churches and support groups, we’ll be better able to support Eritrean people who are experiencing homelessness or who are at imminent risk of becoming homeless.

Timings

Flexible, but approx. 7 hours per week – this may include evenings and/or weekends depending on the availability of community groups/organisations.

Location

Skylight London, 50 Commercial St, London E1 6LT and remote/community-based .

Responsible to

Eritrean Community Connection Volunteer Supervisor.

Core tasks

• With the Volunteer Supervisor, hold focus groups with Crisis members to identify potential contacts within Eritrean community groups and increase our knowledge and cultural awareness of the Eritrean community
• Proactively source and arrange meetings with different Eritrean community groups to:

1. Help link these organisations with Crisis so that information can be shared about the realities of homelessness in London and the work of Crisis Skylight
2. Gain valuable knowledge about cultural sensitivities so that we can improve staff awareness and better support people from the Eritrean community

Who we are looking for

To be successful in this role we’re looking for someone who:

• Is fluent in English and Tigrinya and/or Amharic and can translate and interpret between them
• Is knowledgeable about the culture and practices in the countries where Tigrinya/ Amharic are spoken
• Has the confidence and motivation to source opportunities to link with Eritrean organisations and community groups and represent Crisis independently
• Has excellent communication skills and is confident networking and talking to new people
• Has good IT skills with the ability to use email and the internet proficiently
• Is organised and reliable, non-judgemental, patient and friendly
• Is passionate about ending and preventing homelessness for people from the Eritrean community
• Understands the importance of adhering to policies and processes, including confidentiality, safeguarding, data protection and professional boundaries
• Is able to commit to the role for 6 months

What you will gain

Engaging your community with a cause you are passionate about is an incredibly rewarding experience. It is a good way to affect change at a local level, improve services and inspire others to consider how they too can take action to end homelessness.

• This is a new volunteering role, which you have the unique opportunity to help develop
• Opportunities to learn about the causes and effects of homelessness and how to engage others in the conversation
• Networking experience for a national organisation including public speaking and relationship management
• The opportunity to share your existing or develop new skills in a friendly and supportive environment
• Regular meetings to discuss how your volunteering is going and what other opportunities and training may be available to you
• Being part of a wide network of staff, volunteers and supporters all working together to end homelessness
• A reference for volunteering at a national organisation

Additional information

• Following a successful interview and references, completion of essential e-learning and training is required before starting the role
• A Crisis IT account will be issued for the role and must be used for all communications and record keeping connected with the role
• Out of pocket travel expenses and meal allowance will be reimbursed in line with our expenses policy
• We encourage people from all backgrounds to apply and particularly welcome Black, Asian and Minority Ethnic, LGBTQ+, disabled and male applicants as well as those with lived experience of homelessness as these are currently under-represented groups in our volunteer pool

Applications will be considered as they're received so we encourage you to apply as soon as possible.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Sheffield and Rotherham Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Surrey Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Maidstone and District Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.