Support officer jobs near Belfast

MISSION OBJECTIVE

The Community Support and Insight (CSI) Team puts the 38 Degrees community of supporters in focus, by listening to and understanding their views, priorities and experiences, so that 38 Degrees can better reach and mobilise a powerful, broad community to create change and tell a compelling, story about the fairer, more respectful and sustainable country we want to become.

We lead on representing the views and real life experiences of our audiences so that supporters can be front and centre of our campaigns, and we deeply understand who is part of our community - bringing data that makes our campaigns more impactful and supporter-driven, and ensuring campaigns better resonate with our broad, representative community and beyond. We amplify these findings for use internally and externally. 

The CSI Officer, reporting to the Head of CSI, delivers a full-range of activities, from providing a high quality service and experience to 38 Degrees' community of supporters and stakeholders, to collecting and  reporting on relevant data and information and providing analysis of what we hear from the community of supporters and target audiences

The Officer role is responsible for making recommendations that contribute to ongoing CSI analysis and campaign decisions, using a variety of data points and channels, supporting the wider team to utilise community insights to make 38 Degrees more impactful and engaging, and to empower the 38 Degrees community. The role is also responsible for implementing relevant recommendations when required.

This job describes the role of the Community Support and Insight Officer. The 38 Degrees team works in a culture of togetherness and passion for our issues and determination to win, so from time to time, the team will be expected to perform activities outside of their normal role.

Commitment

All 38 Degrees staff should have a deep commitment to our mission of empowering our supporters to win campaigns on the issues they care most about. 

DUTIES AND RESPONSIBILITIES

MANAGE INTEGRATED PROCESSES

• Analyse and report on CSI data, in line with 38 Degrees' data handling and security guidelines, in support of campaign design and delivery as well as data-driven strategic decision-making.

• Responsible for resolving queries from a variety of communication channels from our community of supporters and the public,while consistently meeting agreed response timelines and overseeing the timely resolution of urgent queries.

• Provide high quality service standards and supporter experience, based on established guidelines. Continue to develop, update, and implement these guidelines and best practices, and lead relevant staff training.

• Contribute to maintaining a culture that understands the priorities and experiences of the 38 Degrees community of supporters whilst challenging the perspectives of the wider team.

ALIGN

• Advise cross functional teams on community insights by utilising all available data sources and channels to understand our community of supporters and target audiences

• Bring timely analysis and recommendations to relevant teams from insights on a regular basis, which support the implementation of change and improves our campaigns and communities experience, and puts supporters front and centre

• Identify issues which promote/impede delivery of information critical to campaigns and supporter engagement activities and work to swiftly resolve these

• Create a range of work products to support and deliver on CSI and campaign priorities including content creation 

• Proactively identify gaps that may affect our community or service, and collaboratively deliver agreed projects to ensure the views of supporters and our target audience is heard and embedded. 

• Proactively support and guide petition starters to run their campaigns, and moderate, scope and share incoming campaigns with the CBY team, and then work closely with them to decide next steps, ensuring petition starters have consistent support and CSI better understand our community

• Collaboratively create work products, including questionnaires, and utilise other research methods, to enable 38 Degrees to deeply understand its community and their lived experiences and put real lives front and centre

SUSTAIN SERVICE

• Anticipate operational and systematic issues affecting timely delivery of information and CSI services to sustain continuity in the provision of the CSI service.

• Contribute to evaluating and improving 38 Degrees services to represent our communities perspectives, including testing as needed.

• Deliver insights which can be integrated with the priorities and work of the campaigns team

TARGET SKILLS PROFILE

Demonstrable significant experience of gathering information and providing recommendations based on insights and data, particularly qualitative data,  and of delivering high quality support to stakeholders ensuring consistency in quality and conformity with CSI standards, and establishing ongoing guidelines / best practice.

CONCEPTUAL

Understand the priorities of 38 Degrees' supporters and target audiences, and make recommendations about how to better serve them.

APPLIED

Deliver timely production of CSI deliverables, including weekly/monthly reporting, qualitative research, training/briefing sessions on service processes and outputs working collaboratively with colleagues.

Significant demonstrated skill in developing and sharing best practice.

INTERNAL

Advise cross functional team members on how to effectively engage with our community of supporters and identify opportunities for further engagement and how to embed.

EXTERNAL

Deliver an excellent service to our community of supporters and target audiences, ensuring they have an excellent experience of the CSI service. Engage with stakeholders to improve supporter services.

Demonstrable significant experience of planning, evaluating, and delivering processes, producing recommendations, qualitative research/analysis, and providing excellent support services, 

TIMELINESS

Complete projects, research, share/embed information and feedback and respond to supporter queries in a timely manner to ensure service standards are maintained.

QUALITY

Identify/implement/recommend improvements and enhancements to processes which improve team consistency, delivery, and quality.

TARGETED SPECIALISED KNOWLEDGE

• Significant experience in delivering a high quality support service to stakeholders, research, analysis and reporting on data from stakeholder engagement to inform organisational decision making. 

• Significant experience in the use of CRM tools and databases.

We have an exciting opportunity for a Homicide Caseworker to join Victim Support's Homicide Service in Leicester/Nottinghamshire/Derbyshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is to cover Derbyshire, Nottinghamshire and Leicestershire and based working from home.

As a Homicide Caseworker you will:

• Provide a high-quality, front-line service to bereaved people following Murder, Manslaughter or Infanticide, and deliver them a premium service with practical, emotional support using specialist commissioned services when supporting clients
• Act as the named contact and manage a case-load
• Maintain multi-agency links with Police Family Liaison Officers (FLOs) and other relevant organisations that can help to progress identified needs, and ensure that bereaved people are central to all processes that concern them
• Determine the appropriate involvement of homicide trained volunteers on a case by case basis and oversee their work
• Make effective links with operational colleagues in their region including the Witness Service to ensure a seamless service to bereaved people
• Supporting applicable clients through domestic homicide reviews and advocating on their behalf were necessary

You will need:

• Experience of working with bereaved people, victims of violent crime or other highly vulnerable people
• Proven ability to manage a complex case load.
• Be able to work within a multi-agency setting.
• Have knowledge of the Criminal justice system.
• Effective and sensitive communication - verbally and in written form influence others
• This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.
• Understanding of the Impact of violence on the bereavement process

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

This is an exciting opportunity to join the myaware team to lead and develop our support service provision to ensure the highest level of support for our members living with rare neuromuscular condition, myasthenia.

The role

As National Support Manager you will lead a team of five members, including Benefits and Welfare Officer, Counsellor and National Support Co-ordinators. This role is pivotal in the successful creation of a robust 3-year support strategy to deliver existing core support services and develop new ways to reach and support our members.

This role works closely with the CEO and Management team to achieve myaware’s objectives of providing support to our members, funding effective research and raising vital awareness of myasthenia.

Who are we looking for?

The successful candidate will have a minimum of 2 years experience of working within the charity/healthcare sectors and proven management experience.

A keen interest in or a knowledge/experience of charitable support provision is essential. We are a looking for an innovative self-starter to join our small national team of 20 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. if this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits advisor and telephone or Skype counsellor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 12,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff counselling
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development

Candidates should submit their CV and covering letter by 5pm on Monday 11th July 2022.

Housing Justice Cymru is a Christian Charity which works with faith and community groups to take action on homelessness and housing need.

Welsh Government is committed to becoming a Nation of Sanctuary and has funded a partnership led by Housing Justice Cymru to provide support to those hosting, or considering hosting, Ukrainian refugees.  This project seeks to ensure hosts have all the resources they might need to successfully welcome refugees into their homes, providing relevant training and running a support line and email inbox for queries. In this role, you will be part of a warm and encouraging team, helping to support families who are hosting, or considering hosting, Ukrainian refugees.

This role will involve regular evening and weekend working. 

Flexible hours to include evenings and weekends on a rota to a total of 35 hours per week

Candidates are encouraged to submit their applications as soon as possible, interviews will be conducted on a rolling basis and we reserve the right to close the vacancy early. 

Housing Justice Cymru is committed to equality, diversity and inclusion and welcome applications from all groups.  We are currently underrepresented by ethnic minorities and would particularly welcome applicants from this group, as well as from those with lived experience of seeking sanctuary and destitution.

Housing Justice Cymru is a Christian Charity which works with faith and community groups to take action on homelessness and housing need.

Welsh Government is committed to becoming a Nation of Sanctuary and has funded a partnership led by Housing Justice Cymru to provide support to those hosting, or considering hosting, Ukrainian refugees.  This project seeks to ensure hosts have all the resources they might need to successfully welcome refugees into their homes, providing relevant training and running a support line and email inbox for queries. In this role, you will be part of a warm and encouraging team, helping to support families who are hosting, or considering hosting, Ukrainian refugees.

This role will involve regular evening and weekend working.

Flexible hours to include evenings and weekends on a rota to a total of 35 hours per week.

The Opportunity

MapAction has a unique opportunity for a Grants Finance Officer looking for their next challenge in a fast-paced and dynamic humanitarian response organisation. We’re looking for someone to work within our Finance team helping on the delivery of restricted grants projects and programs while working alongside multiple global partners. You will work with a diverse group of expert volunteers, colleagues and support four main areas of MapAction: Finance, Fundraising, Operations and Tech teams. The role is responsible for ensuring MapAction uses restricted funds appropriately in line with contract requirements and smooth operations of MapAction.The organisation would not be able to function effectively  without this position, so we need you to be part of this! 

Why MapAction?

MapAction is a leading humanitarian mapping charity delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer professionals and a small paid staff team.

The charity has attracted funding from the UK Government (FCDO), USAID from the American People, the German Federal Foreign Office, the Government of the Netherlands, EU and other major donors. Over half of its budget is covered by restricted funding of this nature. 

We have built a strong reputation in the humanitarian sector and are a technical partner of the United Nations, Non-Government Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. 

At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups where paid staff and volunteers get together for training opportunities and skill-sharing, in areas such as fieldwork, emergency preparedness and GIS technical development. 

The humanitarian sector is evolving, and technical expertise such as GIS, mapping, data processing and visualisation is becoming increasingly sought after in order to ensure continuous improvement in humanitarian response. MapAction and our partners are uniquely positioned to provide this technical expertise, to ensure the most effective coordination of relief efforts. 

Who are you?

You are highly motivated and enthusiastic with a track record of managing finances of restricted grants.  You have a hands on approach, can work independently and have experience of working with a small organisation or team.  You are calm under pressure and share the MapAction ‘can-do’ attitude, rooted in our volunteer values.  You are organised, tenacious, able to manage a busy workload and be an exceptional communicator. You must have a flair for Excel reporting and be willing to manage financial systems to achieve maximum benefit to the charity. 

You relish a challenge and like us, feel excited about the future and what we can achieve together. You want to work in a diverse organisation that is concerned about minimising its environmental impact, and cares about everyone in the team. Be assured, you will be supported in your role as you grow.

Main Responsibilities 

This role is responsible for ensuring MapAction uses restricted funds appropriately in line with contract requirements providing guidance to budget holders on compliance. The role will also support general financial administration and smooth operations of MapAction. Reporting to the Finance Director this role will work effectively across finance, fundraising, operations and technology teams in a proactive manner. 

Restricted grant finances

• Lead on contract compliance, ensuring requirements are identified and communicated to budget holders

• Review financial data and lead on the funds claim processes, to include monthly reconciliations and timely submissions of invoices and claim forms to donors as per contract 

• Be the focal point on donor finance and resolve any discrepancies on claims and late payments, by liaising internally and externally with relevant parties, as required

• Execute correct budget coding that reflects donor agreements and in line with agreed systems and procedures, identify and flag any errors

• Track grant allocation and expenditure against restricted budgets to ensure programmes are delivered within agreed budgets or amendments are processed in keeping with changes in programme plans 

• Prepare monthly and ad hoc progress reports for all major donors, or specific programmes and projects 

• Ensure accurate, timely cost recovery and salary allocations of pre-financed operations and ensure income is maximised in compliance with funding contracts 

• Provide financial information as required for grant reporting in line with the reporting calendar 

• Lead on IATI compliance, data review and uploads

Internal finance 

• Assist with donor and statutory audits 

• Support Finance Director with the bi-annual rolling business plan and any required financial information, to include analysis and allocation of paid staff time

• Perform and present necessary system reconciliations on a regular basis to include multi-currency requirements and cost recovery calculations

• Prepare financial analysis and overviews as required and attend monthly finance and grants’ meetings

• Provide finance cover in the finance team, if required and as directed by FD

• Provide support with any other financial and organisational administration, as requested

• Regularly review and update unit costing for budgeting purposes

Systems and tools

• Implement new and develop existing financial and reporting systems, ensuring correct mapping to each of the restricted funds 

• Maintain MapAction’s chart of accounts to ensure all grant requirements can be reported on 

• Train staff on tools, templates and donor regulations 

Fundraising support

• Partner with teams across the organisation in preparation of new programme initiative

• Adopt a questioning mindset and challenge underlying budget assumptions as appropriate 

• Support financial submissions as required for fundraising applications 

• Support the fundraising team with fundraising applications’ submission, contract and MOU administration and processing, as well as the due diligence process 

Please note that this job description is to be regarded as a guide to the tasks and activities we believe will be required but that it is not exhaustive and may change and evolve to reflect the changing needs and demands of MapAction. 

Key Competencies

This is what we think you need to be successful in the role.  If there are other skills and competencies that you bring and think are important to this role , please tell us what they are - we are always interested to hear ideas. 

Essential 

• Accounting qualification, part-qualified or qualified by experience within a finance department with exposure to restricted grants 

• Excellent knowledge of Excel, mapping documents, multiple data sources, pivot tables and creating custom reports 

• Good knowledge of accounting packages (ideally Xero) 

• Experience of performing reconciliations and working with foreign currency transactions

• Knowledge of accounting coding structures and experience of working with donor coding 

• Strong computer and numerical literacy with the ability to self- service 

• Excellent time management with the ability to prioritise, multitask and work to meet deadlines 

• High level of attention to detail 

• Experience in accounting for or assisting in the management of project grants / restricted funding from a range of donors, including institutional donors 

• Experience of donor reporting and understanding of system requirements to achieve accurate and timely reports 

• Strong interpersonal skills with a high degree of personal organisation and self management. 

Desirable 

• Understanding of USAID and/or other Institutional Funder grant finances and reporting

• Knowledge of the charitable sector and a good understanding of the needs of small, volunteer led groups 

• Experience of UK financial regulations and compliance 

Additional Information

• We will consider candidates wanting to work part time (30hrs a week) or full time (37.5hrs a week)

• Flexibility and willingness to work outside office hours including evenings and weekends as required, including being on a roster for emergency cover

• Required to work remotely and to attend team days near the MapAction office in Oxfordshire once a month at own expense.

• 30 days holiday plus bank holidays with a workplace pension and also paid training opportunities to help further your career

• Must have the right to live and work in the UK MapAction is unable to consider candidates who do not already hold appropriate permissions

• Note: this is an operational role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed 

Equal Opportunities Policy

MapAction is an Equal Opportunities employer.  All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, family status, age, race, religion, disability, sexual orientation, membership of the Travelers community or HIV&AIDS status.

How to apply: Please apply by gohire with a CV and covering letter to be considered for the role.  The closing date for applications is 29.7.2022. We will review applications on a rolling basis and will close the process if we secure someone at an early stage so we urge you to apply early so as not to miss out. For further discussion regarding the content of this role, please contact us via our website.

Support Coordinator

We’re looking for an enthusiastic and motivated individual to join the Life After Stroke services team in Bedford on a permanent basis.

Position: Stroke Association Support Coordinator

Location: Homebased – Bedford with extensive travel across the area

Hours: Part-time, 28 hours per week

Salary: Circa £19,496 per annum (FTE circa £24,370 per annum)

Contract: Permanent. Our services are contracted; we currently have funding for this contract until 31 March 2023.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 19 July 2022

Interview Date: 17 July 2022

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, the Stroke Association Coordinator will, as part of a small team, deliver support to all stroke survivors in Bedford.

Key responsibilities will include:

• To help stroke survivors and carers to identify their needs and provide support to achieve their desired outcomes (goals) through the development of a stroke recovery plan
• To work collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway
• To run an effective service for stroke survivors and carers, ensuring that confidential and accurate records are kept on our CRM data base
• To recruit, develop and coordinate volunteers with the support of other relevant team members to support stroke survivors and carers in a range of settings including the home and community

About You

You will have experience and have a proven record of:

• Experience of using technology and IT systems
• Experience of providing person centred support to vulnerable people
• Experience of working with health and social care professionals in a variety of settings
• Experience of working with people with a disability or long term health condition and their carers

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil role you must abode in the U.K and have the right to work in the U.K

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Starting Salary: £32,019 - £33,526  (£35,703 - £37,210 if based in London)

Contract: 12-month contract, full-time

Location: UK-based/flexible location with potential for remote working

Job Profile

Do you have what it takes to drive proactive and sustained media coverage about our work?

Do you understand the media landscape, particularly regional media?

Are you passionate about using storytelling to bring to life our social justice work and help drive change?

If the answer is yes, we would love to hear from you!

An exciting opportunity has arisen for an enthusiastic and energetic press officer to join the media team of one of the UK’s largest international development agencies.

Part of one of the world’s largest aid networks (Caritas Internationalis) which has a presence in 193 countries, CAFOD is the official aid agency of the Catholic Church in England and Wales. We stand alongside some of the most hard-to-reach communities across Africa, Asia, Latin America and the Middle East, working through the Catholic and secular organisations to reach people of all faiths and none and places that others can’t.

We’re a member of the Disasters Emergency Committee, we inspire huge trust among our supporters – which we don’t take for granted – and we’re well known and respected among UK policymakers.

We’re looking for an experienced press officer to take on a varied Media Officer role with a particular focus on building CAFOD’s public profile through regional media outlets, by spotting strong angles for media stories and by crafting compelling creative pitches that hit the right spot for journalists, editors, and producers.

You’ll be tasked with searching for and developing regional media angles across the full range of our work, including our long-term development programmes, our emergency humanitarian response and our contribution to Disasters Emergency Committee appeals, our campaigning, policy and advocacy work and our major annual fundraising initiatives.

You’ll be responsible for teasing out and building creative media pitches to ensure week in, week out we are pitching stories to the biggest regional outlets that resonate for their audiences. You’ll do this by building relationships with colleagues across the organisation and identifying what we need to bring regional stories to life, whether that’s additional research, a local spokesperson or internal data on how local communities have supported our mission to date, working with the Head of Media where necessary to resource these additional needs.

About you

The ideal candidate will have a strong nose for a story, be proactive about hunting out media opportunities across the full range of our work and will be tenacious about seeing these through until coverage appears.

You’ll have an in-depth knowledge of the regional media landscape across England and Wales and will be comfortable pitching to a range of producers, journalist and editors, have a sense of what makes a good broadcast spokesperson and be comfortable helping colleagues to prepare for media opportunities. International development experience is not essential, but you’ll be able to show a strong interest in our work and be passionate about helping deliver our mission.

CAFOD offers a range of flexible working options and there is the potential for this role to be undertaken on a hybrid basis (working 40% of the time in the office) or to be based at home. At such it is an ideal opportunity for a press officer based outside of London. Interviews to be held on Thursday 21st July online.

Key Responsibilities

• Identifying newsworthy media opportunities, crafting and delivering strong broadcast media pitches, and writing press releases, statements and comment pieces which generate maximum impact; ensuring all media pitches and content is repurposed efficiently for our owned digital channels
  • Organising media interviews, briefing materials and supporting the briefing and preparation of spokespeople, including identifying and building the confidence of new spokespeople across the organisation where necessary
  • Building media relationships and contacts across all major broadcast, print and online media outlets, predominantly with a regional focus, but providing surge capacity on national media pitching to the wider media team where necessary
  • Crafting a range of content for our social media channels and ensuring media stories are being designed and pitched with our digital channels in mind from the outset

• Collaborating cross-organisationally, influencing teams, and achieving good media outcomes in support of our work
  • Building strong relationships with teams across the organisation to gain a full understanding of our work and to keep your finger on the pulse of what’s happening in the organisation that might be media-worthy
  • Spotting potential story ideas and developing these, using additional resources if necessary, into compelling media pitches for regional broadcast, print, specialist and online media
  • Helping influence and advise colleagues so information and content is gathered and shared to allow the media team to successfully deliver coverage for the organisation

• Contributing to the successful day to day activity of the media team
  • Working alongside the Head of Media and other media officers to ensure resources are appropriately focused on CAFOD’s agreed media priorities and key moments
  • Providing surge capacity where required to support other media officers’ briefs and working close with teams across the communications department (including digital and creative content colleagues) to ensure media input into overseas content gathering and to help plan other ongoing communications work
  • Engaging with our celebrity Ambassador programme providing creative input and ideas for their involvement in key CAFOD fundraising and campaigning moments
  • Providing input into the multi- channel planning work on content
  • Playing an essential role in the media team and communications team as a whole, ensuring all media coverage is appropriately logged, media databases are kept up to date and helping to ensure essential media team admin is undertaken

Skills and experience

• A nose for a story and a keen insight into news and current affairs
• Experience writing key messages such as press releases, media briefings and opinion pieces 
• Experience of managing multiple media briefs across different outlets and able to meet deadlines and make decisions on what to prioritise when working under pressure on several stories
• Strong communication skills, both written (able to produce polished and compelling copy often to tight deadlines and with a good understanding of what works for CAFOD’s digital channels) and verbal (able to be persuasive with pitching media ideas to producers/journalists/media outlets)
• Able to support cross-organisational initiatives integrating corporate objectives into media work and support, motivate and develop staff in understanding what works best for media
• Able to work on issues that are often complex and sensitive to find the best approach for CAFOD’s media engagement

For more information on this vacancy as well as the application process, please visit the CAFOD jobs page.

An exciting opportunity has arisen at the SVP as a Supporter Relations Officer to support and grow its national fundraising work. This is a great opportunity to join a busy, ambitious, and friendly team for your next career move in individual giving.  Perhaps you are an Executive wishing to move up to a more senior role or an experienced Officer in a small charity wanting experience at a national charity.

Using the experience and skills you have already gained in the charity sector, in individual giving, you will work closely with the Fundraising & Comms team, and working with the Supporter Relationship Manager, you will be responsible for the operational delivery of the Individual Giving strategy, using proven fundraising techniques working to bring in new donors and maximise the money we raise from our existing donors. 

You will be responsible for delivering a variety of acquisition and retention activities – including cash appeals (direct mail and email), stewardship (creating supporter journeys and production of e-newsletters), as well as supporting on supporter acquisition across digital (paid social and search)

The Supporter Relations Officer should be someone with some experience in Marketing, Individual Giving or Fundraising across a variety of channels, both online and offline. Also have experience in project management of marketing or fundraising campaigns, have a strong attention to detail and be able to manage multiple projects at the same time. In return you will work with the team to deliver an excellent supporter experience and play a vital and active role in shaping our supporter journey to aid the SVP in building long term relationships and encourage continued support.

Working Hours = Part time - You will be contracted to work 30 hours per week

Location = The role can be remote or hybrid depending on location (with the option to work in our London or Bradford office)

Contract = Permanent

Salary = £26,501 per annum pro-rata plus London Weighting if applicable

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays, a competitive pension scheme, employee assistance programme, retail discounts, birthday day off, buy / sell holiday scheme, enhanced paid leave, cycle to work scheme, free will writing service and lots more.

YOUR MAIN RESPONSIBILITIES:

• To support the Supporter Relationships Manager in growing the donor base and increasing individual giving at national level from individual donors in line with agreed income targets.
• To support the development and growth of the Friends Scheme and increase levels of regular giving at national level.
• To project manage national fundraising appeals, campaigns, and individual giving products such as the SVP raffle, lottery, alternative Christmas gifts and other new fundraising initiatives where appropriate.
• To track income from individual donors, liaise with Finance on income reports and provide monthly income reports on progress against income targets and KPIs.
• To act as a source of specialist knowledge for the Society in supporter acquisition, individual giving and digital fundraising.

TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED:

• Demonstrable experience in coordinating and implementing fundraising appeals and/or acquisition marketing campaigns and/or projects to time scale and within budget
• Demonstrable experience working in the field of direct marketing, donor acquisition and retention
• Demonstrable experience in growing levels of regular giving across digital and offline campaigns
• Experience in working and maintaining successful relationships with agencies and suppliers to deliver targets
• Knowledge of donor acquisition, individual and regular giving

It is desirable that the candidate can demonstrate the following –

• Experience within a charity setting
• Experience in digital and online fundraising
• Experience in delivering fundraising lotteries and raffles
• Experience in delivering Friends Schemes or other similar donor loyalty programmes
• Knowledge and understanding of fundraising regulation and legislation
• Knowledge and understanding of the principles of supporter care and stewardship

In return we’ll provide you with the opportunity to work for a welcoming organisation that offers support, guidance, training, and development.

HOW TO APPLY:

If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. 

Closing Date = Wednesday 20th July 2022

Deadline for Application Packs = Monday 25th July 2022

Interviews = 2nd August 2022

Previous candidates need not apply. Unfortunately, if you have not received a response within four weeks of your application, you have not been successful on this occasion.

Whilst we ask that staff have sympathy with the Christian values, religion is not considered in recruitment as we value people of all faiths or none.

ABOUT THE SVP:

The St Vincent de Paul Society is an international Christian voluntary organisation dedicated to tackling poverty and disadvantage in all its forms by providing practical assistance to people in need.

Our work is based on person-to-person contact and spending time with people is our greatest gift. Motivated by their faith, our 10,000 volunteer members in England and Wales are committed to meaningful and long-term befriending in their local communities. They visit people in their homes, hospital, prison, and care homes on a regular basis and offer sincere friendship and practical support such as food, furniture or financial help where needed and they organise trips and events for older and isolated people. We offer help to anyone regardless of faith, ethnicity, status, or sexual orientation.

Counsellor (Stroke Support)

This is an exciting opportunity for an experienced counsellor to join the Emotional Support Team in Cornwall. If a full time role is not for you, a blend of part time hours as well as flexible working is available. This will be discussed further at interview.

Position: Stroke Association Support Coordinator/Counsellor - Emotional Support

Location: Homebased, with regular travel across Cornwall. However, frequent travel will be required as part of this role (May include team meetings or other work related meetings) 

Hours: 35 hours per week (potential for part time working)

Salary: Circa £27,300 per annum

Contract: This is a fixed term contract until 31 March 2025. Three years funding for this role has been provided from The Elwyn Thomas Memorial Fund, funding will expire 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 10 July 2022

Interview Date: 18 or 19 July 2022

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The project funded by the Elwyn Thomas Memorial Fund will deliver an Emotional Support Service as well as through collaborative community working, will result in valuable assets for the community, in the shape of self-sustaining peer and volunteer led support through groups, partnerships and activities.

Reporting to the Emotional Support Service Manager, the team will deliver a professional counselling service to stroke survivors, carers and relatives.  Counselling sessions are designed to help clients to develop emotional resilience, readjust to life after stroke and prepare to reintegrate into community life.

Key responsibilities will include:

• Providing one to one counselling to stroke survivors, carers and relatives including those with communication or cognitive difficulties
• Providing counselling sessions in person, on-line or by telephone, throughout Cornwall
• Assessing the appropriateness of counselling for service users by providing emotional needs assessment sessions as well as using appropriate screening/evaluation tools (e.g. CORE)
• Managing risk and safeguarding issues in accordance with appropriate legal, ethical and organisational requirements.

About You

You will have:

• An advanced diploma in integrative, humanistic or person-centred counselling/psychotherapy; for example, BACP recognised course or equivalent (i.e. 450 hours’ skills and theory, 100 hours of supervised practice, 20 hours of personal therapy)
• A minimum of 1-year post qualification supervised clinical practice
• BACP registration (or equivalent) and actively working towards accreditation
• Experience of delivering short-term counselling
• Experience of working with people with cognitive impairment

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must abode within the UK and have the right to work in the U.K

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.  Please state the reference to the role you are applying for.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Counsellor, Health Counsellor, Care Counsellor, Stroke Counsellor, Family Counsellor.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Every day in the UK, 13 babies are stillborn or die shortly after birth.

Sands is the leading stillbirth and neonatal death charity and exists to reduce the number of babies dying and to support anyone affected by the death of a baby, before, during or shortly after birth.

We are looking to recruit a Bereavement Support Services Officer to provide consistent, high-quality information and support to bereaved families.

Our Bereavement Support Services team provides a wide range of services, including the Freephone Helpline, Online Community, Social Media support, a Bereavement Support App, memory making resources, and print materials.

In this role, you will provide consistent, high-quality emotional support to bereaved families who seek support from Sands.

The Sands Helpline is currently open from 10.00am to 3.00pm from Monday to Friday, and also between 6.00pm and 9.00pm on Tuesdays and Thursdays. Bereavement Support Services Officers will be expected to work regular shifts on a rota basis as we look to expand our opening hours.

With proven ability in providing bereavement-centred support in a variety of settings and channels, you will be able to demonstrate a sound understanding of, and empathy with, the issues surrounding the death of a baby. 

You will have excellent verbal and written communication skills, and be able to use these appropriately to offer telephone and email support to bereaved families.

The ability to professionally represent the charity’s views and positions clearly is essential, as are strong research skills and the ability to keep accurate and clear records in a variety of formats.

You will have effective time management skills and able to manage your own workload.  The ability to reflect on your own practice and attend regular accredited clinical supervision is also essential.

Are you an experienced engagement / activities professional looking for a new challenge in the military charity sector who wants to make a real difference in the veterans community?

We are looking for a permanent full-time Outreach Officer to contribute their personality, energy, drive, skills and experience to add value to our Blesma Outreach team within the Independence and Wellbeing department at Blesma, The Limbless Veterans.

The role is home-based, being a varied one, focusing primarily on delivering an engaging and blended programme of activities that enhances social inclusion, improves the wellbeing of our members and overcomes the negative impact of disability.   The role requires a person who is a self starter, friendly, compassionate, confident who enjoys taking the initiative, being creative and has a strong commitment to the veterans’ community.  

The role also involves representing Blesma and raising the charity’s profile within the local community across the East of England. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our serving Service personnel, veterans and their families thrive and lead independent and fulfilling lives.

Blesma is unique as a membership Association as well as a charity.  Our members are at the heart of all our work, therefore, the impact of the Outreach Officer is highly visible and appreciated in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas AL, CB, CM, CO, IP, HP, LU, MK, NN, NR, PE, or SG please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

Closing Date for Applications: Monday 1st July 2022, 2:00 pm.

Interview Date: Thursday 14th July 2022.

We look forward to hearing from you. Thank you for your interest in Blesma, The Limbless Veterans!

Note to candidate: If you didn't hear from us two weeks after the deadline, please assume that on this occassion your application hasn't been successful. 

Financial Services Agent 
Permanent
Full time (34.5 hours)
Home-based
Salary Range: £23,500-£30,500

Do you have experience in providing financial services or financial guidance?

Do you pride yourself on delivering exceptional customer care and high-quality information through a variety of communication channels?

Does your compassion, determination, and resilience shine through when supporting customers in a time of great need? 

If so, we would love to hear from you! 

About the Role

Now more than ever, people living with cancer are contacting our support line for financial guidance, so to meet this need we are expanding our wonderful team. 

People diagnosed with cancer often experience an adverse financial impact. We are working with major financial providers to deliver a fairer deal for people with cancer to include a UK-wide rollout of free and impartial financial guidance via phone, and online channels.

You’ll provide confidential, tailored information and guidance on budgeting and financial planning, pensions, mortgages, insurance, tax, savings and borrowing – not selling or recommending specific products, but supporting people affected by cancer in making more informed decisions about their finances.

We will offer you the opportunity to develop your knowledge and give you experience in an environment where you will become an expert in guiding people living with and affected by cancer. This will enable you to build on your existing skills, and you will gain valuable experience from working in a growing and exciting area.

About You

We are looking for experienced Financial Guides who can demonstrate highly developed listening, communication, and interpersonal skills necessary to handle emotional and complex situations in a way which always balances empathy with professionalism.

To do this role you will have:

• Recent experience of providing up-to-date and accurate Financial Services or Guidance to the public
• Sound knowledge and understanding of financial issues affecting people affected by cancer
• Understanding of the financial sector and its regulatory environment
• Contact centre experience
• Excellent communication skills, both written and verbal
• Experience using the Microsoft Office suite of applications

Alongside having excellent technical knowledge, you will have a flexible approach to work. This will support our service as it enables us to meet the needs of more people affected by cancer.

About Us

We help millions of people with cancer across the UK live life as fully as they can through physical, emotional, and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

We strongly encourage people of different age groups, ethnically diverse backgrounds, religions, beliefs or no faith, and who identify as lesbian, gay, bisexual, transgender, non-binary people, veterans, parents, and individuals with disabilities to apply. Macmillan is an employer who welcomes everyone to our team to join us and fulfill their potential with us. If you need reasonable workplace adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs). 

We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career.

Working Hours

You will work an average of 34.5 hours per week on a shift system basis. The service operates Monday-Sunday, between 08:00-18:00.

Recruitment Process

The application deadline is July 3rd, 2022 at midnight. Please submit your application as soon as possible, as we reserve the right to change the closing date of our vacancies.

Successful candidates will be invited to a virtual group assessment centre w/c July 4th, 2022 via MS Teams.

Successful candidates will then be invited to a virtual interview w/c July 11th, 2022 via MS Teams.

The expected start date for this role is August 2022.

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Overview

Child’s i Foundation is a Uganda based charity with an international reputation for advocating child rights and creating community based alternatives to orphanages. A small non-profit with a big impact, we work with governments, national partners and our worldwide network of supporters to highlight the harm and cost of orphanages in Uganda and globally.We’re helping to reimagine the whole child protection and care system, repurpose orphanages and rebuild services at the heart of communities that are designed to strengthen and support birth, foster and adoptive families. Because every child needs a loving family, we are Child's i.

We believe in creating a supportive and respectful place where people are passionate about making a positive difference to the lives of youth with lived experience of care, children and families from many different backgrounds in Uganda. We encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed. 
 

The Role

An exciting new opportunity for a Fundraising Officer to help us drive our ambition forward. The role will be home based with some meetings in London.

The Fundraising Officer will work closely with the CEO, Grants and Strategic Partnerships Manager, and other teams across Child’s i Foundation to achieve the fundraising targets associated with Child’s i's plans, objectives and values.

The Fundraising Officer will help deliver our fundraising campaigns, challenge and supporter events, and assist on specific fundraising audiences to raise as much money as possible. 

Key responsibilities

1. Develop and manage regular and exciting fundraising appeals, challenge events and supporter events to maximise income and meet fundraising targets (both new donor acquisition and existing donor retention).
2. Develop excellent supporter journeys, fundraising resources, and stewardship communications to maximise supporter numbers, retention and engagement.
3. Support the Communications team with the development of multi-channel marketing communications, visual and written content and fundraising collateral.
4. Maintain a high level accuracy on our CRM system Salesforce to capture both donor and donation information and key data contributing to the development and implementation of fundraising processes.
5. Monitor and report on key fundraising performance indicators, and pipeline development against income projections.
6. Communicate proactively and effectively with the team in the UK and global to follow up on leads, cultivate strong relationships and maximise fundraising income through all channels.
7. Contribute to the development of fundraising strategies and budgeting.
8. Follow sector best practice on fundraising.
9. Safeguard and protect vulnerable adults and children in accordance with Child’s i Foundations Policies and Procedures at all times.
10. Demonstrate and uphold Child’s i foundation’s commitment to equality, diversity and inclusion.
11. Identify your own personal learning and development needs and seek opportunities to address them.

Person Specification

Essential

• A successful track record of meeting fundraising income and supporter number targets.
• Experience of using CRM systems to deliver a fundraising programme.
• Experience of developing fundraising collateral for campaigns and events.
• Information sharer, operating and communicating as a team player who enjoys collaborating with and learning from others.
• Effective interpersonal skills, developing productive working relationships with a wide range of internal and external stakeholders and adopting a collaborative working approach.
• Commitment to and enthusiasm for the aims and objectives of the organisation and positively and proactively represent and advocate for Child’s i Foundation’s vision.
• Excellent written and spoken English and high level of numeracy.
• An eye for detail.
• Strong time management and organisational skills.
• Excellent Microsoft Office skills, particularly Word, Excel and PowerPoint.
• The role requires travel to and within London for meetings at least twice a month.

Desirable

• Knowledge of international development and the issues involved in poverty and inequality in sub-Saharan Africa.
• An understanding of Child protection, social care and social policies relating to Care reform and a desire to learn more.​
   

Additional Information

• At Child’s i Foundation we value diversity and we are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. The statements in the person specification are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
• Child’s i Foundation is an equal opportunities employer.
• This role is open to UK residents only.
• We will actively consider flexible working arrangements.