Support volunteer volunteer roles in kirkcaldy, fife

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

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Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Director of Finance & Resources

(Initially voluntary; with a clear pathway to a salaried position, subject to funding and Board approval)

Purpose of the role

To provide strategic and operational leadership of the Company’s finance and corporate resources, with primary focus on (i) securing and stewarding capital to fund growth (grants, contracts, social investment, loans and—if applicable—dividend-capped equity), and (ii) ensuring that statutory accounts and regulatory returns are produced accurately and on time. The post-holder will advise the Board on financial strategy, risk, and organisational resilience.

Status
This appointment is initially voluntary (reasonable out-of-pocket expenses reimbursed). It is intended to convert to a salaried position once sustainable funding is secured and subject to Board approval, organisational need, and satisfactory performance. A formal review point will be held within 12 months of appointment.

Key outcomes (first 12 months)

• A funded capital plan approved by the Board and funds secured across diversified sources.

• Unqualified, on-time year-end accounts filed; all Companies House/CIC Regulator/HMRC deadlines met.

• Robust monthly management accounts, cash-flow forecasting and KPI reporting delivered to schedule.

• Fit-for-purpose finance policies, internal controls and delegated authorities embedded.

• Corporate resources (people, IT, premises, procurement) aligned to budget and service needs.

Main responsibilities

1) Capital strategy and income generation

• Design and execute a capital-raising strategy spanning grants, service contracts, philanthropy, social investment, and (where appropriate) repayable finance or dividend-capped equity compliant with CIC rules.

• Cultivate funder, bank, investor and commissioner relationships; produce investment cases, decks and due-diligence packs.

• Lead pricing and full-cost-recovery modelling for traded services and bids.

2) Financial leadership, control and reporting

• Lead budgeting and medium-term financial planning; provide scenario and sensitivity analyses.

• Produce monthly management accounts, cash-flow forecasts and variance reports with actionable insights.

• Maintain accurate ledgers, reconciliations and internal controls (authorisations, procurement, segregation of duties, reserves and treasury).

• Manage the year-end process (audit/independent examination), statutory accounts preparation, and filing of the CIC34 alongside Companies House deadlines.

• Oversee payroll, pensions, expenses, VAT/Corporation Tax compliance (as applicable).

3) Governance, risk and compliance

• Act as principal adviser to the Board on financial risk; maintain the risk register and insurances.

• Ensure compliance with Companies Act, CIC Regulator requirements (including dividend caps if limited by shares), funder conditions, and data protection in finance systems.

• Be the lead interface with auditors/examiners, the bank, investment partners and HMRC.

4) Resources (people, IT, premises, procurement)

• Oversee efficient, compliant corporate services: HR administration, recruitment controls, onboarding and resource planning.

• Drive value-for-money procurement and contract management for key suppliers (finance system, IT, telephony, premises).

• Champion simple, accessible systems and reporting that support frontline delivery.

5) Leadership and culture

• Model ethical stewardship and the asset-lock; promote transparency and accountability.

• Develop finance/resources staff and volunteers; build financial literacy across teams.

• Contribute actively to Board decision-making as a statutory director.

Person specification

Essential

• Demonstrable success in raising capital (grants, contracts, social investment, loans or dividend-capped equity) within VCSE/social-enterprise contexts.

• Proven delivery of timely, accurate statutory and management accounts.

• Strong financial modelling, budgeting and cash-flow skills; ability to brief non-specialists.

• Hands-on experience with modern accounting systems (e.g., Xero/QuickBooks) and Excel.

• Sound understanding of governance, risk and internal controls for UK companies/CICs.

• Excellent stakeholder management and written communication; meticulous with deadlines.

Desirable

• ACA/ACCA/CIMA (or equivalent experience).

• Knowledge of FRS 102, Companies Act reporting, CIC dividend rules and the CIC34.

• Experience of commissioning/public-sector contracts or social-investment due diligence.

• Oversight of HR/IT/procurement in a growth environment.

Time commitment and terms

• Time: [e.g., 2–4 days per month], including Board/Finance & Resources Committee meetings.

• Status/Remuneration: Initially voluntary (expenses reimbursed). Conversion to salaried post at Board discretion, subject to secured funding, organisational need and satisfactory performance at a later review. 

• Location: Southampton or Remote

• Reports to: Managing Director; works closely with senior colleagues.

Director of Compliance - (Voluntary)

Status: Voluntary (expenses reimbursed)
Reports to: Board (via the Chair)
Works with: Managing Director, Company Secretary, Head of Programmes, Director of HR, Finance & Compliance Officer
Location: Hybrid (South of England preferred), with occasional site visits
Time commitment: c. 6–8 hours per month, with peaks during audits/incidents
Screening: Enhanced DBS required

Role purpose

To ensure ThriveSpark operates safely, lawfully, and to a consistently high standard by providing independent oversight of safeguarding, data protection, quality assurance, and organisational risk. The Director of Compliance sets proportionate guardrails that enable delivery, maintains the core compliance framework, and advises the Board with clear, evidence-led judgement.

Key responsibilities

1) Compliance framework & policy governance

• Maintain and periodically review the suite of core policies: Safeguarding, Data Protection (UK GDPR), Health & Safety, Quality Assurance, Complaints, Whistleblowing, and related procedures.

• Establish an annual compliance calendar covering policy review, training refreshers, audits, and filings; monitor adherence and report variances.

• Ensure documents are version-controlled, accessible, and aligned across the CIC and (where relevant) the CIO charity arm.

2) Risk management & assurance

• Own the organisational risk register: define risk owners, review quarterly, and ensure mitigations are tracked to closure.

• Design proportionate internal assurance (spot checks, observations, sample reviews) to test policy effectiveness without impeding delivery.

• Produce concise compliance dashboards and narrative reports for the Board, escalating material issues promptly.

3) Safeguarding oversight

• Ensure safeguarding policy and practice meet statutory and sector standards, with clear reporting/ escalation routes and post-incident learning.

• Confirm coverage and currency of safeguarding training for all relevant staff/associates; monitor DBS status and safer-recruitment controls.

• Chair or contribute to incident reviews (including “near misses”) to identify root causes and corrective actions.

4) Data protection & information governance

• Serve as the lead for UK GDPR compliance (or work closely with an appointed DPO as applicable).

• Lead Data Protection Impact Assessments (DPIAs) for new systems, platforms, or data flows; ensure data minimisation, access control, and retention schedules.

• Oversee privacy notices, subject access processes, data breach response, and ICO registration/renewal.

5) Quality assurance (QA) of delivery

• Codify QA standards for programmes (planning, observation, feedback, supervision, reflective practice).

• Coordinate periodic QA reviews with the Head of Programmes; verify that quality actions are implemented and evidenced.

• Support the publication of proportionate impact and compliance statements to clients and stakeholders.

6) External compliance & partner due diligence

• Ensure statutory filings and insurances remain current (e.g., ICO, relevant regulator reporting).

• Oversee due diligence for key suppliers/partners (safeguarding, data protection, insurance, references) and ensure appropriate clauses in contracts.

• Advise on procurement and proportionate contract-management controls.

7) Complaints, concerns & whistleblowing

• Maintain accessible routes for complaints/concerns; ensure timely, fair handling and learning capture.

• Safeguard whistleblowers and assure the Board that concerns are investigated and addressed without detriment.

Success measures (illustrative)

• Risk register reviewed quarterly with actions closed to schedule; Board receives clear, timely assurance.

• 100% completion and currency of mandatory training (safeguarding, data protection) for staff and associates.

• All relevant programmes observed/assured against QA standards at agreed cadence; corrective actions implemented.

• DPIAs completed before any new data processing; zero material data breaches; ICO registration current.

• Safeguarding incidents reported promptly; root-cause analysis and learning actions evidenced.

• Annual policy audit completed; filings and insurances up to date; no missed statutory deadlines.

Person specification

Essential

• Substantial experience in compliance, safeguarding, quality, or risk within education, health, or the social-impact sector.

• Practical command of UK GDPR (including DPIAs, retention schedules, breach management) and confident policy drafting.

• Proven ability to design proportionate assurance, interpret evidence, and communicate concise, actionable findings to Boards.

• Calm, independent judgement; able to balance risk with operational realities and maintain confidentiality.

• Strong written/oral communication; skilled at turning complex requirements into usable guidance for busy teams.

• Commitment to inclusion, ethical practice, and the safety and dignity of beneficiaries.

Desirable

• Experience overseeing mixed workforces (staff, associates, volunteers) and multi-site delivery.

• Familiarity with sector regulators and reporting (e.g., CIC Regulator/Charity Commission context).

• Exposure to ISO-aligned approaches or equivalent quality systems.

• Relevant credentials (e.g., safeguarding lead, information governance, risk/assurance).

Safeguarding, data protection & H&S

This role is subject to an Enhanced DBS check and ongoing safeguarding refresher training. All activity must comply with ThriveSpark policies and legal duties, including UK GDPR, Health & Safety, and sector standards for safeguarding. The director ensures safer-recruitment, data minimisation, and lawful processing are embedded in everyday practice.

Terms of appointment

This is a voluntary position during the current phase. Reasonable expenses will be reimbursed in line with policy. Time commitment averages 6–8 hours per month with additional time during audits or incidents. The Board will periodically review leadership requirements as the organisation scales.