Support volunteer volunteer roles in norwood, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help to change a care-experienced child's life by reading with them for just an hour a week over a six month period?
We're looking for new volunteers to read online. Reading Heroes is a highly individualised initiative - every book that you read has been chosen specifically for you and the child. All books are provided, and you will receive ongoing personal support from our dedicated Reading Heroes team, as well as opportunities to meet with other volunteers.
The number of care-experienced children in the UK growing; research tells us that these children are more likely to experience social, emotional and mental health problems, so we believe that Reading Heroes is a more important project than ever.
We have found that the Reading Heroes scheme has helped the children involved with their reading and other literacy-based skills, but these are not our primary purposes. Reading Heroes simply promotes reading for pleasure, and giving some of our time to children who need a little extra support - along with a kindly, friendly listener!
As a Reading Heroes volunteer, you’ll be instilling a love of stories which can have a lifelong positive impact. 80% of participants tell us they enjoy reading more after taking part.
Find out more: https://ow.ly/FVts50SBrIm
“Thank you for helping me read better and for making reading fun and not stupid boring!" (Reading Heroes participant)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Richmond and Kingston group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Richmond and Kingston area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Introduction
The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.
Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are:
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People Coordinator
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Volunteer Engagement Coordinator
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Referrals Coordinator
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Training Coordinator
Key tasks and responsibilities
Recruitment & Selection
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Assist in the preparation of comprehensive job descriptions, person specifications, and engaging job adverts to attract the best talent.
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Manage the full recruitment process using our Applicant Tracking System (ATS), from candidate sourcing to selection.
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Actively monitor and maintain various recruitment channels to ensure a continuous pipeline of candidates.
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Screen resumes and applications, shortlist candidates, and conduct initial interviews.
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Coordinate and schedule interviews and training sessions, liaising with applicants and interview panels to facilitate a smooth process.
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Conduct reference checks and background verifications where required.
Onboarding & Offboarding
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Lead the onboarding process for new volunteers, ensuring they feel welcomed and fully supported as they integrate into the team.
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Develop and implement continuous improvements to the onboarding process to enhance the overall volunteer experience.
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Organise necessary documentation and compliance requirements to ensure all records are up-to-date.
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Facilitate offboarding procedures when necessary, ensuring a respectful and professional exit process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital fun
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our East Dulwich Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied. We would also love to hear from people willing to volunteer on Sundays.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button. Please let us know if you are willing to volunteer on Sundays.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YourGateway2Success is a non-profit organization that helps young people aged 16–25. We provide fun activities and support to help them grow and succeed.
Responsibilities
- Help plan and run fun activities for young people
- Support and encourage them during events
- Build positive relationships in a safe and welcoming environment
- Work with staff and other volunteers to deliver programs
- Assist with simple tasks like setting up and taking down events
What We are Looking For:
You don’t need any formal experience Just bring:
- A friendly attitude
- Interest in helping young people
- Good communication skills
- Willingness to learn
What You will Gain
- Experience working with young people
- New skills and training
- A reference for future opportunities
- The chance to make a real difference
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our West Hertfordshire group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the West Hertfordshire area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers to facilitate regular gardening sessions for our clients, guided by St Mungo’s values. This will be a great opportunity to share your talent for and interest in gardening. We’re seeking someone who is open to helping clients learn at their own pace, and take pride in their achievements. You will also support in planning the gardening sessions to meet the needs of the participants and take a creative approach to how these are facilitated.
Please see all locations and the time commitments we are currently recruiting for in this role:
- Hounslow-Monday-Friday, 2pm-4:30pm, one day per week
- Westminster- Monday-Friday, between 9am-5pm, 2-4 hours per week
In this role, you will be supporting us with all or some of the following tasks:
• Supporting clients to learn at their own pace and take pride in their achievements.
• Planning the gardening sessions to meet the needs of the participants and take a creative approach to how these are facilitated.
• Facilitating regular gardening sessions for our clients.
• Teaching clients how to grow plants/herbs/vegetables.
• Empowering clients to care for their garden.
• Liaising with the staff around maintenance, ordering seeds etc.
• Maintaining the garden to keep the space tidy and accessible to residents (e.g. weeding, lawn mowing, weeding, trimming, pruning, and clearing up leaves)
• Operating tools including lawnmower and hedge trimmers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Surrey.
Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.
Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.
As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.
No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.
By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.
What benefits can you expect?
·50p per mile with reimbursement for approved expenses
·The chance to make a tangible difference in your local community
·Be a part of our excellent EMED Volunteer Team
·Comprehensive induction, training, and ongoing support
·Opportunities to connect with new people
Other duties include:
·Drive patients to non-emergency appointments
·Assist individuals in accessing vital hospital services
·Coordinate with our dispatch teams for seamless operations
·Foster positive relationships within the community
·Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team
What we're looking for:
·A valid driving licence with (no more than 6 penalty points)
·A friendly and empathetic demeanour
·Access to a 4 door (minimum) car
·Alignment with our organization's values
·Basic IT skills (like the use of smartphone)
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
Our Values
Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 60 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
A thriving team committed to pro-actively improving the wellbeing of our communities by enabling access to vital health and care services.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Local Walk Campaigner for MenWalkTalk, you will play a vital role in supporting a local walk leader, helping to increase the impact of MenWalkTalk in your community. This involves promoting the walk, building relationships with local social prescribers, and growing the community network. In some instances, you may also step in as a backup walk leader when needed to ensure continuity (Subject to meeting necessary criteria). This role is ideal for someone passionate about men’s mental health, community building, and teamwork.
Key Responsibilities:
• Assist the local walk leader by managing non-walk-related tasks.
• Function as a backup walk leader to ensure walks continue seamlessly if the leader is unavailable (Subject to meeting necessary criteria).
• Promote local walks through sharing our social media posts, and distribution of marketing materials (flyers/posters etc.), in local businesses and community boards, to reach a wider audience.
• Share photos and success stories (subject to participants permission) for our Marketing Officer (MO) to create engaging content to highlight the benefits of walking and talking for overall wellbeing and encourage participation.
• Encourage participants to promote the walk in their networks.
• Build relationships with local social prescribers, businesses, and community organisations to support and expand the walk's network.
• Function as a liaison between interested organisations, the walk leader, and MWT office team, ensuring smooth communication and collaboration.
• Identify opportunities to increase walk attendance.
• Collaborate with Fundraising Officer (FO) to identify grants and funding opportunities.
• Assist in planning and executing events or initiatives to increase awareness about MenWalkTalk’s mission.
Our volunteers must have:
• Passion for Mental Health: A commitment to improving men’s mental health and supporting your local community.
• People Skills: Ability to engage and build relationships with individuals and organisations.
• Communication Skills: Strong verbal and written communication skills for promoting the walk and consulting with stakeholders.
• Organisational Skills: Ability to manage multiple tasks, including marketing, networking, and planning.
• Flexibility: Willingness to adapt and step in as a backup walk leader when needed.
• Social media: Familiarity with promoting events or initiatives through social media platforms.
Important thoughts on our volunteer roles
MenWalkTalk has been set up to offer opportunities for men with mental health issues to come together and feel no pressure or stigma about discussing their issues with other men.
Supporting men with mental health issues is at its core, and it may help you in your volunteering if you too have lived experience of a mental health problem, either personally or from a close relative or friend. It will also help if you have an open, non-judgemental attitude, and that you are able to adopt a positive, patient and supportive approach towards supporting people with mental health problems.
We would like you understand that whatever role you are able to volunteer for, when representing MenWalkTalk volunteers should always behave in a professional, confidential and non-discriminatory manner at all times, and promote equal opportunities for all.
What a MenWalkTalk Walk volunteer should not do
MenWalkTalk is about getting more people walking, benefiting from the physical, social and mental wellbeing benefits that come from walking and talking.
Within their volunteer roles, MenWalkTalk Campaigners and Walk Leaders should not offer to provide individual or emergency support for people experiencing mental health problems or in crisis. There are lots of people and organisations who can help, and MenWalkTalk Campaigners and Walk Leaders will be provided with information and guidance on signposting anyone to access the necessary support.
Similarly, unless they are qualified to do so MenWalkTalk Campaigners and Group Leaders won’t provide therapeutic or coaching advice. Again, you will be provided with information on directing anyone to the appropriate support.
More About MenWalkTalk:
Mission
To provide support to any adult male, whether they may have experienced, or are experiencing, a mental health issue or not. To listen to them, support them, walk with them and signpost them to specialist support where appropriate.We want to raise the awareness of mental health issues that men currently face, promoting a better understanding of this area.
Vision
“For men to feel able to speak out, feel heard, understood and supported. To promote a positive change in people’s lives through mutual support and advice”
Values
Welcoming; We understand it can be difficult; we are here for you. Approachable; We are available without judgement. Partnership: We understand there is strength in numbers and will support you to further support. Positive; We will try to find the positive in every situation.
To provide support to any adult male, whether they may have experienced, or are experiencing, a mental health issue or not.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Social Media Manager – Job Specification
Location: Mostly remote with office requirement of once a quarter maximum.
Commitment: Part-time, flexible hours
Type: Volunteer Position
About Us: We are a committed and compassionate charity focused on providing support and opportunities to individuals who have faced significant challenges in their lives. Our mission is to empower ex-offenders by equipping them with the skills, knowledge, and confidence needed to secure meaningful employment and lead fulfilling lives.
About the Role: We are looking for a creative and motivated Volunteer Social Media Manager to help grow our online presence and engage our community. This is an excellent opportunity for someone looking to gain experience in digital marketing while making a positive impact.
Key Responsibilities:
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Plan, create, and schedule engaging content across our social media platforms (e.g., Instagram, Facebook, X, LinkedIn)
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Monitor social media channels and engage with followers
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Track performance metrics and suggest improvements
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Stay up to date with social media trends and best practices
Skills & Requirements:
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Passion for social media and digital communication
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Excellent written communication skills
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Basic knowledge of platforms like Canva, Buffer, or Meta Business Suite
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Self-motivated and able to work independently
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Prior experience is a plus but not essential
What You’ll Gain:
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Real-world experience in social media management
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Portfolio content for future job applications
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Opportunity to contribute to a meaningful cause
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our London Borough of Sutton group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the London Borough of Sutton area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Whiteley Homes Trust owns and manages Whiteley Village near Walton on Thames, where we have been supporting older people in need for over a century. Our charity offers outstanding accommodation and care to around 400 older people, most of whom are beneficiaries and unable to buy or rent their own homes on the open market. We are proud to be one of the oldest charities in Surrey, and our Patron was the former Prince of Wales.
Our Clubhouse Community Café volunteers help us to add extra value to the service we offer. This role provides opportunities to make a direct impact on reducing social isolation, promoting inclusivity, creating awareness and helping local people who may not be able to afford food.
Main Role:
Customer Service:
- Greet customers and take their orders.
- Serve food, beverages and alcohol promptly and courteously.
- Handle customer inquiries and resolve any issues.
Food Preparation:
- Assist in the preparation of food and drinks.
- Follow recipes and presentation standards.
- Hygiene and Cleanliness:
- Maintain cleanliness of the café, including tables, counters, and kitchen areas.
- Wash dishes and utensils.
- Adhere to food safety and hygiene regulations.
Cash Handling:
- Operate the cash register and handle transactions.
- Balance the till at the end of the shift.
Stock Management:
- Monitor stock levels and replenish supplies as needed.
- Assist with inventory checks.
We are looking for people who:
- Share our passion for community service
- Are friendly, approachable and like to work with the public
- Want to learn more about our work and share their enthusiasm with others
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Chair of our Board of Trustees! The primary responsibilities are providing leadership, strategic direction and governance oversight for the charity. They ensure that the board functions effectively, that the organization remains true to its mission, and that it meets its legal and ethical obligations.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.
We are seeking someone who has strong leadership, facilitation and decision-making skills, excellent communication and public-speaking, understanding of financial management, fundraising and stakeholder engagement, and a passion for the Charity's mission and long-term success. You should have experience in governance, strategic planning, or non-profit leadership.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
We are looking for a Volunteer Fundraiser to support our fundraising efforts. You’ll help with fundraising activities, spread awareness, and assist in securing funding. This is a great opportunity to contribute in a flexible and rewarding way.
Key Responsibilities
-Help with fundraising activities and events.
-Put out and collect collection tins.
-Assist in identifying potential funding opportunities.
-Promote fundraising efforts through social media.
-Provide occasional updates on fundraising progress.
Skills & Experience
-Enthusiasm and willingness to help.
-Good communication skills.
-Creativity and a positive attitude.
-Interest in supporting vulnerable individuals.
What We Offer
-A flexible and rewarding volunteer opportunity.
-Experience in fundraising and the charity sector.
-Support and guidance as needed.
-Recognition for your contributions.
-Travel expenses
How to Apply
To apply, please send your CV and a short cover letter outlining your interest to Sophia our Fundraising manager. We look forward to hearing from you!
To provide and maintain specialised quality homes, not just housing. To empower choice and deliver dignity to all we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a good listener?
More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS. People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart breaking. MS can get steadily worse, or symptoms can come and go unpredictably throughout someone’s life.
Could you spare three hours a week to provide emotional support and information to those affected by MS? If so, the MS Helpline team would like to hear from you.
We’re the UK charity for people with MS. We’re fighting for better treatment and care to help people with MS take control of their lives, and we’re funding research that we believe will stop MS for good. We’ve already made important breakthroughs, and big advances in MS treatments are possible within our lifetimes. With your support, we will stop MS.
Time and Commitment
The MS Helpline is open from Monday to Friday 9am to 7pm. All of our MS Helpline volunteers carry out their volunteering from home and give emotional support and information to people affected by MS by telephone.
We are looking for volunteers that can commit to a 3 hour telephone shift a week.
You will be attending comprehensive helpline volunteer training programme throughout May 2025. All training sessions will be remote via Teams during weekdays between 10am-4pm. There will be pre-reading and exercise tasks to complete in between training sessions.
About you
We do not ask for previous experience although we are looking for people with good listening skills and a clear, warm telephone voice. You should have good IT skills as the role will require use of Microsoft Office such as Outlook and Teams, internal databases and call handling system.
We also ask that you have access to a confidential and comfortable working space, computer and broadband suitable for MS Helpline Volunteer role. If you are shortlisted for the role interview, we will ask you about your home and equipment set up, as unfortunately not everyone may have the appropriate set up and equipment for MS Helpline Volunteer role.
What will you get from volunteering with us?
- A chance to learn new skills
- Meet new people
- Be part of a supportive, caring team
- Ongoing support for your development as a volunteer
- A rewarding role supporting the MS community
Before applying please ensure you will be able to meet the following considerations:
If you are shortlisted, there will be a 45 minute volunteer interview including a role play w\c 28th April 2025 on Teams.
The deadline for applications is Sunday 27th April 2025.