Support worker jobs in Bristol
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Are you interested in developing your skills in a role that makes a lasting difference to the lives of women in Bristol?
Not sure if this is the right role for you? taking on a short term contract could be a great way to develop practical skills, and find out more about working in this type of role for your future career.
Join the Bristol Women’s Pathway (*women only) as a Duty Worker on a fixed term contract until August 2026.
This service provides, trauma-informed accommodation and housing related support for women at a critical time in their lives. Our residents have complex needs have experienced homelessness and are fleeing or at risk of domestic and gender-based violence. We work with a recovery-based approach, offering a safe space for women to rebuild their lives.
in the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You’ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include:
- Supporting the day-to-day running of the project.
- Managing reception duties, including phones, access, and basic client support.
- Maintaining communal and office spaces.
- Coordinating health & safety checks and admin tasks.
- Providing person-centred support to residents.
- Working a weekly shift rota (including early/evening shifts, weekends, and bank holidays).
About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?
We’d love to hear from you if you bring:
- Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
- Empathy and understanding of the challenges faced by people experiencing homelessness.
- A genuine interest in supporting vulnerable women to make positive changes in their lives.
- Solid organisational skills, with basic IT and admin capability.
- A proactive attitude and a willingness to learn and grow.
- We actively welcome applications from people with lived experience. We value the positive impact and important insight this can have on the work that we do at St Mungo’s
*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 16 February 2026
Interview and assessments on: 25-27 February 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
ID: 1684 LifeSkills Support Worker
Service: LifeSkills
Salary:
- starting at £25,221 FTE per annum, rising to £27,780 FTE per annum (pro rata for corresponding part-time hours)
- Additionally, £480 home-based allowance FTE per annum
Location: Homebased Role covering a specific geographical location (Birmingham)
Significant travel required within the Birmingham area.
Hours: Part-time (between 18.5 and 25 hours per week)
We offer flexible working arrangements – but regular face to face delivery is required. Please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team across Birmingham. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.
The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.
Main Responsibilities:
· Hold a caseload, delivering regular face-to-face support.
· Deliver a range of support and interventions to individuals with complex needs that focus on their strengths, and which enable them to consider options and think differently, helping them to feel more empowered and able to face new challenges
· Support and deliver activities that increase confidence, improve mental health, widen social networks, help with budgeting and enable individuals to seek training, work or volunteering opportunities.
Main Requirements (for details check the job description and person specification):
· Experience of working in services that deliver positive outcomes for individuals and their families
· Excellent interpersonal skills including the ability to present to a range of audiences and to communicate effectively; and proven ability to develop and sustain relationships with colleagues, partners and stakeholders.
· ability to work collaboratively with individuals to identify their support needs, plan, implement and monitor emotional and practical support.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Children and Adult Workforce, Enhanced with Children’s Barred List
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: Sunday 15th February at 23:59
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Berwick
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.


