Supported housing support worker jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

Job title: internally this role is known as Structured Coach (Landlord Liaison)

Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. Our team provide a one to one specialist housing led service to help people find and secure affordable housing. We offer person centred support and will help people with anything that will support them to end their homelessness, such as mental health and well-being, finances or finding employment. 

The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.  

About the role

In this role you will carry your own caseload and be supporting people who are at risk of homelessness or experiencing homelessness into the Private Rental Sector.

You will be part of a supportive and established team who have knowledge and experience of accessing the PRS sector With a specialism in landlord liaison you will be finding, securing and maintaining the relationships we need with private and social landlords to provide a supply of good quality and affordable homes for Crisis members.

The key to success will be your ability, as part of the Crisis team, to make collaborative, consistent and persistent relationships with each person you support and have good partnership working skills.

About you

To be successful in this role you will have:

1. Experience of working within a relevant sector (e.g. homelessness, mental health, drug and alcohol treatment) and have good knowledge of relevant housing, homelessness and welfare legislation

1. Excellent understanding of the rental housing market local to Skylight Oxford and experience of sourcing and procuring properties including demonstratable knowledge of the legal requirements when letting a property
2. Understanding of both the needs of social and private landlords and the barriers and opportunities faced by people moving out of homelessness and into housing.​​​​​​​
3. Effective negotiation skills with the ability to mediate between parties who may have different priorities and to broker agreements

You may have experience in; Homelessness, Mental health, Drug and Alcohol or the Criminal Justice System

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 30 November 2025 at 23:59

Interview date and location: Tuesday 9 December 2025, either in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ or online Microsoft Teams

Interview process: Competency-based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Are you looking for a fulfilling & rewarding career?

Vibrance has exciting opportunities for Minibus Driver to join our Dunelm team in Chadwell Heath. 

Candidates applying must have a D1 Minibus licence.

You will join us on a full-time, permanent basis working 37 hours per week.

Your work be expected to work a mix of days including some weekends. (Part-Time, Relief hours are also available). In return, as our Driver you will receive a competitive salary of £23,582 per annum.

Vibrance is a registered charity supporting adults with additional needs in London and Essex. 

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

About our Driver role:

As a Driver, you'll be driving adults with special needs to and from our day service and local activities. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip.

The service will cover daytimes and will include leisure activities i.e. swimming, community visits, bowling, museums, local parks/farm trips, in house activities including drama and virtual sessions.

Applicants need to demonstrate a good understanding of the importance of empowerment and choice to individuals and their independence.

You will have excellent communication skills and be able to work alongside a passenger assistant member.

You will have a caring and calming nature.

Be willing to have an enhanced DBS and medical check completed.

Skills and experience of our ideal Driver Community Access Worker:

• A caring, patient nature
• D1 licence licence with no more than 6 points.
• The ability to follow instruction
• Adopt a flexible approach to their work  
• A willingness and desire to develop
• Be a Team Player
• Effective communication skills in written and spoken English
• Desire to want to make a difference

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards
• Refer a Friend scheme

To join us as our Minibus Driver, please click apply below – we’d love to hear from you!

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities

Youth Worker: Targeted Support and Community Programmes

OASIS HUB LORD’S HILL

FULL TIME, 40 HOURS PER WEEK

FIXED TERM CONTRACT UNTIL 31st DECEMBER 2026 (with a view to extend – subject to funding)

SALARY: £30,501 per annum

 We have a unique opportunity to join Oasis Hub Lord’s Hill as part of our work with students and families. This role will create a real impact in the Lord’s Hill Community by working alongside our Academy colleagues to support Oasis students and the wider community. Helping more young people to engage with support and provision, including the therapeutic space of our city farm. 

We’re looking for an individual who has a passion for supporting young people and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to work with some of our hardest to reach families with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in our community, city farm and academy.

The successful post holder must have:

· Experience of youth work either as a volunteer or professionally

· Experience of managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

· Good standard of basic education, including English and Maths Level 2

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

Apply with your CV via Charity Jobs or visit our website. Your Supporting Statement should be no more than two A4 pages and must address the following:

Please expand on your CV to tell us about the relevant experience you have in youth work

Completed applications should be returned by 12 noon Thursday 4th December 2025

If you have any questions about the role, please use the contact details on the advert on our website. 

Interviews will take place at the Oasis Academy Lord’s Hill, on Thursday 11th December 2025.

The successful candidate will need to be provide proof of the right to work in the UK.  Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Recovery Worker

Location: West Ealing -  Unfortunately there is no step free access available on this site. 

Salary: £27,000

Shift Pattern: 12 Month Fixed Term Contract 37.5 hours per week on a rolling rota between Monday to Sunday from 08:00 - 20:30 including a mix of longer shifts 3 to 4 days a week. You may be required to work outside these hours as per service requirements such as bank holidays and evenings. 

About the Role

We are seeking a dedicated and compassionate Recovery Worker to join our team based in West Ealing . We support adults experiencing homelessness, isolation, mental health challenges and addiction. We provide support and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. The service has two 24/7 multi-bed premises which provide supported housing for individuals facing addiction and homelessness. 

In this role, you will work closely with our residents to provide tailored person-centred support to enable our residents to feel empowered to overcome personal challenges, and achieve their desired goals. You will support them with re-integrating into the community through tailored support plans, interventions, and working closely with our stakeholders.

Key Responsibilities include: 

• Ensuring the safety and wellbeing of residents and participants at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

=Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Location: Pan-London/Camden

(Various Sites across Greater London which will mean commuting on a regular basis as not all roles are hybrid working. However, placements do take travel into consideration)

Salary:£31,531 - £33,696 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

(Flexibility considered. This also includes a rota basis and weekend and evening cover/placement)

Contract: Fixed Term Contract (12 months)

Closing Date: Monday 1st December 2025

Closing Time: 00:00am

Interview Date: Wednesday 10th December 2025

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Domestic Abuse Crisis Intervention Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Our Peripatetic Team provide front-line support to Solace’s Advice, Community and Accommodation-based Services across London. Crisis Intervention Workers enable our services to deliver a consistent high standard of service.

The team was created in order to have trained, skilled staff ready to cover gaps in service and facilitate the continued smooth running of services, proactively supporting women and children who have experienced domestic abuse.  They are required to go into different teams and quickly establish themselves and provide support in times where staff teams may be struggling.

About the Role

In all services, peri workers provide nonjudgmental, confidential, and psychologically informed support to survivors of domestic and sexual abuse. Typical tasks include risk assessment, safety planning, and working with survivors to develop individual support plans.  Other roles require house management, outreach and health and safety tasks.

Peri workers have the opportunity to work in a variety of roles across Solace’s services. Working across departments offers peri workers the ability to continually develop their knowledge, casework skills, advocacy skills, multi-agency working, and ability to manage and thrive in a changing environment.

The role will involve commuting to sites across London, and although hybrid working may be available in some projects it is not possible for all. Travel is taken into consideration when confirming placements, however you should be prepared for longer commutes.

This role in certain placements will require you to work a rota including weekend hours between 8am – 8pm.

About You

The Peripatetic Team is dynamic – our colleagues bring a wide range of transferrable skills and different experiences to the team that informs our practice and work with survivors.

The Peripatetic Team is looking for passionate advocates who understand the importance of working in a psychologically informed way with both survivors and colleagues, who are willing to continuously learn and develop their skills, and who understand intersectionality and the impacts violence against women and girls can have on women with intersecting identities. While prior experience of working with survivors of abuse is desirable, it is not a requirement and if you have transferrable skills and a passion for supporting women and children then we would love to hear from you.

You will be a great fit in the Peri Team if you embrace change, have a growth mindset, and are comfortable working independently. Although peri workers are dispersed across different services, the team offers regular opportunities to connect with fellow peri colleagues.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and/or face to face contacts alongside the reception and administration team providing regular support and cover when needed such as annual leave and sickness.

To work with people to identify the most significant problem or problems facing them and to work out how it, or they, can be resolved, who is best placed to assist with the resolution, what steps they need to take to resolve it and actively supporting clients to take the necessary steps.

To provide person centred single session support to respond to a person’s most significant problem within a single meeting or call working with the person to develop a clear plan of action.

To support people work through problems on a one at time basis, if a single session is insufficient, to respond to one problem in each session developing a clear plan of action.

To act as a link worker for support groups supporting the groups to be self-facilitating and self-supporting, offering expertise, insight, encouragement to group members as well as supporting people to successfully join the support groups.

To work with a range of statutory and third sector individuals and organisations to maximise the support, resources and opportunities available for clients to take action to respond to the problems they face.

Interviews to be held on Thursday 18th December

Greater Together Manchester (GTM) is launching an exciting and innovative pilot to support newly recognised refugees across Greater Manchester — and we’re looking for a committed, compassionate and highly organised Project Coordinator to lead it.

About Greater Together Manchester

We are driven by a vision of a Greater Manchester and Rossendale where people and communities flourish, have hope, and enjoy life in all its fullness.
Rooted in compassion and justice, we work alongside communities to tackle poverty, inequality and disadvantage, amplifying the voices of those with lived experience to create meaningful, lasting change.

Our values: Community • Compassion • Hope • Justice • Inclusion

About the Refugee Lodgings Programme

This new pilot programme will provide safe, supportive lodgings for newly recognised refugees. You will spearhead the development of this project: building partnerships, recruiting and supporting landlords, ensuring refugees receive wrap-around support, and establishing the model for long-term expansion.

This is a unique chance to shape a programme from the ground up and to make a tangible difference in people’s lives.

What You’ll Do

Lead & Coordinate the Pilot

• Plan, deliver and monitor the 6-month pilot programme.
• Develop referral pathways, matching protocols, KPIs and reporting tools.
• Produce evaluation reports to shape future funding and growth.

Build Strong Partnerships

• Work closely with local authorities, VCFSE partners, housing organisations, GMCA, Mustard Tree, Boaz Trust and community groups.
• Convene a Steering Group, including people with lived experience.
• Represent the programme at networks, forums and events.

Recruit & Support Landlords

• Deliver a recruitment campaign and vetting process.
• Coordinate checks, training, inductions and ongoing support.
• Ensure safe, high-quality accommodation provision.

Support Refugees

• Oversee transparent referral and eligibility processes.
• Work closely with GTM Support Workers to ensure wrap-around welfare, housing and integration support.
• Support refugees into social activities, education, training and employment.
• Assist seamless transitions from lodgings into longer-term housing.

Ensure Quality, Safety & Learning

• Lead safeguarding, risk management and health & safety processes.
• Promote trauma-informed, culturally sensitive practice.
• Gather feedback and track outcomes to continually improve the programme.

About You

We’re looking for someone who is organised, compassionate, adaptable and committed to social justice.

You’ll bring many of the following:

Essential Experience & Skills

• Proven experience in project coordination or management in the voluntary, housing, refugee or homelessness sectors.
• Strong partnership-building and stakeholder engagement skills.
• Experience of safeguarding and risk management with vulnerable adults.
• Experience supporting volunteers, landlords or similar roles.
• Case management experience with refugees, migrants or people experiencing homelessness.
• Strong organisational, administrative and communication skills.
• Experience with monitoring, evaluation and report writing.
• Awareness of the challenges facing refugees and asylum seekers.
• A commitment to equality, diversity and inclusion.

Desirable

• Ability to speak a community language (Arabic, Farsi, Pashto, Tigrinya, etc.)
• Understanding of UK housing systems and trauma-informed practice.
• Driving licence and access to a vehicle (required for the role).

Above all, you’ll be someone who is positive, resourceful, proactive, flexible, and passionate about supporting refugees to rebuild their lives.

HOW TO APPLY

Please submit your CV and a covering letter explaining how you meet the job description and person specification via the CharityJob portal. 

Deadline: Friday 12th December 2025
Interviews: Tuesday 16th December 2025

Bank Worker

Each year, the charity supports and empowers thousands of young people to find a safe place to call home, a chance to thrive and a brighter future. We want you to be a part of that change we’re passionate about.

Come join our dedicated team as a Bank Worker and you’ll be given the opportunity to provide support to individuals experiencing homelessness and create positive change.

What We Can Offer You:

• Flexibility
• Competitive Pay: £12.24 to £14.03 per hour
• Meaningful Work: making a positive impact in your local community

Responsibilities:

• Community Support: providing support and guidance to individuals facing homelessness
• Empowerment: helping clients to access resources and services to encourage their independence
• Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients

What We Are Looking For:

· Strong communication with a range of people from different backgrounds

· Understanding and respecting perspectives and experiences of clients

· Committed to maintaining a safe and secure environment for all individuals

· Experience working with young people at risk of homelessness

We have services across:

North East: Durham, North Tyneside, South Tyneside, Middlesbrough.

North West: Manchester, Cheshire, Oldham, Salford, Rochdale, Stockport, Warrington.

London: Brent, Bromley, Camden, Haringey, Islington, Lambeth, Finsbury Park, Sutton, Gravesend.

Ready to start your journey with us this Christmas?

Submit your CV along with a supporting statement outlining why you are a good fit for the role.

We are reviewing applications on a rolling basis.

The charity strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know.

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

We kindly request no unsolicited contact from recruitment or media agencies.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Non Crimes Domestic Abuse Worker

Salary: £27,000 - £30,000

Location:  Wembley Police Station/Brent Civic Centre (occasional travel to Hammersmith office)

Hours: 35 Hours p/w, 9AM-5PM. Once quarterly you will need to work a Thursday from 1PM-9PM.

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Non-Crimes Assessment Worker will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. They will work within the team to make proactive contact attempts with a high volume of new referrals. Their main focus will be contacting the police cases that may otherwise not get referred into the service. Once this contact is established complete initial needs and risk assessments. They shall provide initial advice and crisis safety planning before the case is allocated to an IDVA/caseworker or referred to the appropriate partner agency for ongoing support. They will provide this high quality support based upon a client led needs and risk assessment to women from the age of 18 and over who access the domestic abuse service. They will advise women on criminal justice, civil remedies, housing and related matters.

About You:

You will have an excellent understanding of domestic abuse and its effects on survivors and children. Be skilled in risk management and safety planning and is experienced in domestic violence advocacy, who has worked with a high volume of clients who have complex and multiple needs. You will have a countenance that remains calm in a crisis and in handling sensitive information on a daily basis and you will have experience working within safeguarding procedures.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday 21 December 2025 @ 23:59

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

This vital role supports our Ofsted-registered accommodation for young people aged 16+

We are looking for an experienced administrator to be part of a small, dedicated team that helps ensure our residents receive a safe, high-quality and well-organised service. As Senior Administrator you would be maintaining the systems, documentation and reporting that keep our accommodation compliant with regulations.

These are innovative roles to develop social prescribing in the local NHS. Based in one of the six Primary Care Networks (PCN) you will work in different GP practices across that Network to deliver their specific priorities. You will join a team of ten Social Prescribing Link Workers working in Haringey PCNs and be part of a wider community-based Borough team which offers information, signposting and short-term support across the eight localities in Haringey.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical Social Prescribing Link Workers, who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
At the centre of the social prescribing process is the Social Prescribing Link Worker, working with GP Practices in a Primary Care Network, who connects patients who are referred to a range of activities and services in the local area depending on their needs, interests and capacity for engagement. This is a complex role as the SPLW will need to have good interpersonal skills to engage with the patient and have a comprehensive knowledge of the services and activities available in the local area.

We're looking for a organised, proactive and resilient Referral, Assessment and Operational Development Manager to join our Complex Specialist Services located at our Head Office in Islington .

£44,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Referral, Assessment and Operational Development Manager will play a pivotal role in supporting the Managing Director with new business development, coordinating and managing referrals, assessments, tenancies and transitions for our customers with learning disabilities and autism.

The working pattern for this role is:Monday - Friday 9am-5pm

What you'll do:
Referral & Assessment Coordination
* Monitor and respond to referrals from external sources and direct contacts.
* Maintain a current tracking system for referral clarity and produce regular reports.
* Analyse referral data to identify local commissioning needs and growth opportunities.
* Work with managers on person-centered assessments covering care needs, environmental suitability, risk management, and transition planning.
* Complete and submit needs assessments with costings and support package requirements.
* Coordinate the assessment process and internal referral meetings.
* Develop a responsive referral and assessment pathway aligned with best practice.
* Act as the first point of contact for stakeholders ensuring timely and responsive communication.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Strong understanding of the learning disability and autism sector, including CQC regulations.
* Proven ability to build professional relationships with stakeholders.
* Strong understanding of sector
* Ability to manage staff effectively

What you'll bring:
Essential:
* Experience in assessments, referrals, and placement coordination within supported living or health and social care settings.
* Knowledge of brokerage, purchasing systems, and commissioning portals.
* Ability to write reports for the senior management team
* Understanding of residential and supported living service models.
* Familiarity with funding processes and financial negotiations.
* Experience of working with costing models for placement pricing
* Experience of managing staff and services in social care or health

Desirable:
* Knowledge of how local authorities, councils and ICBs commission and agree services.
* Experience with Positive Behaviour Support (PBS) and trauma-informed practice.
* Understanding of complex needs, forensic histories, and dual diagnoses.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.

£28,500.00 - £29,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.

What you'll bring:

Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management

Desirable:
* Knowledge of the housing / repairs and maintenance sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Pleasee full job decription on our Website

Location: Tower Hamlets SASS/Hybrid Working 

Salary:Unqualified: £28,255 - £29,913 per annum

Qualified: £29,923 - £32,623 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2026)

Closing Date: Tuesday 9th December 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an DWP Independent Domestic Violence Advisor (IDVA) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service 

Tower Hamlets Solace Advocacy and Support Service (SASS) provides advocacy and support to survivors of DVA with the aim to reduce risk and harm.  Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse. 

About the Role 

We are looking for an experienced IDVA to join our dynamic team in Tower Hamlets, working with people who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team, collaborating with external agencies in particular DWP. 

As the DWP IDVA you are responsible for carrying out risk and needs assessments, safety planning and providing support and intervention to victim/survivors of domestic violence identified at Poplar jobcentre. In addition to this you will build relationships with, and provide advice, guidance and training to DWP staff.

About You 

You will need a passion for working with victim/survivors and a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills. 

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.