141 Supporter care data coordinator jobs near Westminster, Greater London

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Top job
Malaria No More UK
London 1.23 miles
£24,000 per year
We are seeking an ambitious fundraiser to assist our team and help engage supporters in our mission to achieve a malaria-free world
Look Ahead Care Support and Housing
Westminster, London 0.43 miles
Up to £30000 per annum + Pension Scheme, staff discounts
Look Ahead Care Support and Housing
Westminster, London 0.43 miles
Up to £30000 per annum + Pension Scheme, staff discounts
Mind in Croydon
South Croydon 9.98 miles
£26,347 per year
Mind in Croydon seeking advice worker to enable people experiencing poor mental health to move towards the world of work.
London Legal Support Trust
London 2.03 miles
£24,000 - £26,000 per year
Looking for two passionate and enthusiastic individuals to join our events team.
Phoenix Futures
N7, London 3.19 miles
£24,633.89 per annum
Recovery Worker- HMP Pentonville £24,633.24 rising incrementally to £28,237.79 (inclusive of £3,085 London Weighting)
Victim Support
City of London 2.42 miles
Up to £38494.8 per annum
Page 4 of 10
London, Greater London 1.23 miles
£24,000 per year
Permanent, Full-time
Job description

Location: Vauxhall, London (Head Office) and working from home as agreed with your line manager (likely to be at least 2 days in office, 3 days from home)

Salary: £24,000

Contract: Permanent, Full-time

Hours: 35 hours a week, Monday to Friday

About Malaria No More UK

Malaria has been described as the oldest killer disease in history; even now, despite significant progress, this preventable, curable disease claims the life of a child every two minutes. Malaria No More UK (MNMUK) is part of a global movement that is determined to make this the generation to end malaria. To realise this vision, MNMUK is mobilising governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to end the suffering and death caused by malaria and wipe out the disease for good.

Job summary

Malaria No More UK is seeking an ambitious fundraiser to assist our busy Philanthropy and Partnerships team and help engage supporters in our mission to achieve a malaria-free world.  You will already have had some experience of charity fundraising either in a paid or voluntary capacity and will be excited by this opportunity to play an invaluable supporting role at the heart of our fundraising effort, while also taking responsibility for managing relationships with key groups of supporters.  Your organisation skills and attention to detail will help keep our busy team running smoothly, while your enthusiasm for being part of a mission to end a global killer disease will be clear from the compelling donor communications you will create and deliver, inspiring support for our work.

Key responsibilities 

Supporter care

  • Responding to enquiries and requests for information from supporters, thanking donors and providing personalised correspondence and other communications to support the donor journey.
  • Producing well-written copy that supports our fundraising and partnership development, for websites, emails, newsletters, and reports.
  • Building relationships with key community and staff fundraisers, and individual donors, providing advice and guidance to maximise their support of Malaria No More UK’s mission.
  • Support with the delivery of face-to-face events and fundraising activities, including those held with our corporate partners. 


  • Provide administrative support and co-ordination assistance to the team and in particular, the Director of Philanthropy and Programme Partnerships and the Head of Philanthropy and Partnerships, including supporting with internal and external meetings and co-ordinating mailings.
  • Ensure that Philanthropy and Partnerships team’s processes and data on the Salesforce Database are well maintained.  Use the database to track communication, run accurate financial, contact, and pipeline reports and - with time and training – become the Philanthropy and Partnerships Team’s “Super-user”.
  • Manage and maintain online giving platforms and record new fundraising pages.
  • Manage mailing and invitation lists for the Philanthropy and Partnerships team.

Fundraising Support

  • Conduct research on new fundraising opportunities and sources of income and communicate these to colleagues (working alongside the team intern).
  • Provide support as needed to corporate partnership, philanthropy, and institutional giving programmes.

You will also need to:

  • Ensure all activity is compliant with the Fundraising Code of Practice, Fundraising Regulator, GDPR and other relevant legislation.
  • Carry out any other reasonable duties as requested.

Who you will work with

You will be part of our small, friendly Philanthropy and Partnerships team, consisting of a Director of Philanthropy and Programme Partnerships, Head of Philanthropy and Partnerships, Senior Programmes and Partnerships Manager, and Corporate Partnerships Manager (who will be your line manager) and team intern.  You will also have opportunities to work closely with colleagues across our Operations, Communications, Advocacy and Policy, and Africa teams.

Qualifications, skills and experience

Essential.  You will…

  • Have experience working in a busy office environment (physical or virtual)..
  • Have sound experience of charity fundraising on a paid or voluntary basis.
  • Be extremely well organised with the ability to manage your own workload and to balance the consistent delivery of self-led tasks with the agility to respond to requests from colleagues and supporters.
  • Have excellent written and verbal communication skills.
  • Play close attention to detail and have a commitment to accuracy in both your writing and data-driven work.
  • Be able to demonstrate good research and analytical skills.
  • Be friendly, with good people skills and a willingness to pitch-in as part of our small busy team.
  • Demonstrate a high level of IT skills (in particular both Word and Excel) and experience using databases.

Desirable.  You will…

  • Have at least 1 year of experience working in an office environment (physical or virtual)
  • Have experience of working or volunteering on one or more of: individual giving, community fundraising, corporate fundraising, institutional or grant funding or philanthropic giving programmes.
  • Have experience of using Salesforce or a similar CRM system.
  • Have some experience of global health.
  • Lived malaria experience / connection to the work that MNMUK undertakes.

Personal Attributes

  • Ambitious - enthusiastic about developing a career in fundraising, you will seek opportunities to take part in both formal and informal learning opportunities to develop and extend your skills.
  • Passionate – able to communicate our mission to supporters and partners and in turn, fuel their passion and commitment.
  • Collaborative – working to make our Philanthropy and Partnerships team as effective and successful as possible.
  • Creative – in identifying ways to continually improve our supporter experience.
  • This role will sometimes involve working during the evenings or weekends and may occasionally involve overnight stays away.

MNMUK recognises the value of a team in which people from diverse backgrounds are able to introduce fresh ideas and contribute to delivering our mission to make Malaria No More. Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply.

This job description is not exhaustive and may be amended over time in consultation with the Director

Staff benefits include:

  • 10% employer pension contributions
  • 28 days’ annual leave plus Bank holidays
  • Interest free staff season ticket loan and bicycle loan schemes
  • Professional training and qualification subsidy

To apply, please send your CV and a covering letter explaining how your skills and experience match our requirements and why you want to work for us.

Closing date: Friday 17th December 2021

1st Interviews w/c 3rd January 2022

Additional documents
Job Pack (.pdf)
Application Instructions

Your cover letter should detail how you fit the person spec and why you want to work for us

More about Malaria No More UK
Malaria No More UK

We exist to make malaria no more. We use brave story-telling to inspire the public to rally behind the fight; encourage the UK government to le... Read more

Posted on: 06 December 2021
Closing date: 17 December 2021
Job ref: FPA2021
Tags: Fundraising

The client requests no contact from agencies or media sales.

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