Supporter care manager jobs

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

We’re looking for a Communications Officer to help promote and protect our charity’s reputation, raise awareness of our pet health agenda and highlight the vital work we do to keep people and pets together during difficult times. You’ll craft clear, engaging messages across print, broadcast, digital, and social media, building strong relationships with journalists and partners to secure positive coverage and strengthen our brand.

In this role, you’ll lead proactive communications activity, support reactive and crisis responses, and coordinate media opportunities such as events, photo shoots, and site visits. You’ll proactively seek out and capitalise on topical media and cultural moments including newsjacking opportunities to secure impactful coverage. You’ll also support the Communications and PR Manager, and wider internal stakeholders, to research, build, and manage celebrity relationships, leveraging PR opportunities where appropriate. Alongside this, you’ll monitor media trends, identify opportunities, and ensure consistent, high‑quality communication across all channels while safeguarding PDSA’s reputation.

We’re looking for someone with proven experience delivering successful media campaigns, excellent communication skills, and confidence representing an organisation externally. You’ll work well under pressure, respond quickly to urgent communication needs and be comfortable working independently. A relevant degree or CIPR qualification, along with knowledge of the charity sector, would be an advantage but not essential. 

This role is home‑based, with occasional travel required for team meetings, events and visits to PDSA sites.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

Community Cleanup Champion

About Us 

CleanupUK is a national charity that supports communities in tackling the problem of litter and strengthening community connections. We work directly with people in areas of need to help them clean up and care for their local environment through the creation and support of litter-picking hubs. 

Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?   

There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.   

If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.    

CleanupUK is recruiting three Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network: 

• Three roles covering: Birmingham, Thanet and Rochdale. 

Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking. 

CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.   

Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally. 

We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.   

Main Purpose of the Role:   

• To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area. 

• To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.   

• To develop strong relationships with partner organisations in the community: 

• Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups. 

• Research and develop potential new partner organisations. 

Key Tasks include:   

• Liaising with Cleanup Hubs and local communities.  

• Hosting and attending events and reporting back to CleanpUK’s Operational Team.   

• Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database. 

• Promoting the project locally, both on the ground and online.   

• Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners. 

• Attending monthly team meetings online, and an annual face to face day-long team meeting. 

• Developing an awareness of local funding opportunities and communicating these to our fundraising team.

• Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.    

Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website.  The deadline for applications is 11.30pm on Tuesday 31st March 2026. 

#community cleanup champion #community champion #community cleanup #community cleanliness

Job Title: Assistant Accountant

Location: Home Based or Hybrid (with 1 day per week in the London Office)

Hours: 35 hours per week                                

Contract type: Permanent 

Salary: £29,289 per annum (home based) and £32,222 per annum (hybrid)

What we do: We help young people through cancer

How we work:            We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can manage NHS financial transactions, ensuring accuracy, clarity and strong working relationships with finance teams inside and outside the charity.

• Someone who combines attention to detail with strong analytical skills, spotting inconsistencies in financial information and taking proactive steps to resolve them.

• Someone who communicates clearly and diplomatically, raising queries, explaining financial information and supporting colleagues to make informed choices.

• Someone who takes ownership of their work, using sound judgement within finance procedures and knowing when issues need escalation.

• Someone who can balance multiple deadlines, organising their workload and adapting to changing priorities across month‑end, reporting and forecasting cycles.

Key dates:

Applications by 5th April 2026. First Interviews held online on Friday 10th April. Second Interviews held online week commencing 13th April. 

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.

• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. 

• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 

• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 

• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 

• Health Cashback Plan: access a health cashback plan to cover medical expenses. 

• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.

• Discount scheme: access exclusive savings at various high street retailers and gyms. 

• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

Primary purpose of the role:

WECare’s Finance Officer will support the Head of Finance in the day-to-day financial operations of the charity, ensuring financial transactions are accurately recorded, reconciled, and reported. The role will play a key part in maintaining financial transparency and strong financial controls across the organisation, particularly in managing donations, supplier payments, and internal financial processes. The successful candidate will bring a high level of accuracy and attention to detail, while also being able to understand the wider goals of a mission-driven organisation and the importance of responsible stewardship of donor funds. As WECare continues to expand its programmes and impact, this role will support improvements to financial systems and processes, helping ensure the charity can scale effectively while maintaining strong financial governance.

The position is available for part-time 20-30 hours at the beginning with potential to grow to full time.

Location: Remote in the UK (UK & Sri Lanka Time Zone Availability)

Who we are:  

WECare Worldwide is a UK and Sri Lankan registered charity set up by veterinary surgeon Janey Lowes. Our mission is to provide international standard veterinary care for less fortunate animals around the world, starting in Sri Lanka. The WECare Team is made up of passionate, dedicated and brilliant individuals who know how to work hard and enjoy ourselves while we do it. We aim to change the outlook for street dogs worldwide, with 75% of the globe’s dog population going without access to healthcare. We want to plug that gap and provide them with a whole lot of love while we do it!

Key responsibilities:

1. Financial Administration:

• Manage the finance inbox and respond to finance-related queries

• Record supplier invoices and maintain accurate financial records

• Ensure correct coding of expenditure across departments and projects

• Reconcile company credit cards and other financial transactions

2. Financial Reporting:

• Support the Head of Finance with preparation of management accounts and year end accounts

• Assist in preparation of year-end financial information and audits

• Contribute to maintaining strong financial controls and reporting standards

3. Accounting :

• Work within accounting platform to maintain organised and auditable financial records

• Assist with system improvements and financial data migration between software platforms, convert transactions between currencies where required

• Process and reconcile daily donations received by the charity and maintain accurate records of donor income

• Support preparation and submission of Gift Aid reports

Key Attributes:

• Strong attention to detail and high level of accuracy

• Experience in a finance, accounting, or bookkeeping role

• Experience working with accounting systems such as Xero or Sage

• Ability to work effectively with both remote and onsite teams.

• Proactive and self-motivated with strong organizational skills.

• Excellent interpersonal and communication skills.

• Capability to handle sensitive and confidential information with discretion.

• Flexibility and adaptability to thrive in a dynamic, fast-paced environment.

• Positive, can-do attitude, even in high-stress work environments.

• Experience in fast-moving, unpredictable work scenarios is a must

Desirable:

• Experience working within the charity or non-profit sector

• Experience processing donations and Gift Aid

• Experience supporting system improvements or software migration

• Professional qualification or working toward accreditation (e.g. AAT, ACCA, CIMA)

Ready to step into a role where your skills drive growth, impact, and real change? Love connecting people with growth opportunities? Be part of a team that transforms leadership across the UK’s health and care system!
 
This is a great opportunity to join a purpose-led health and care charity as their Recruitment Officer, supporting the growth of impactful leadership and organisational development programmes across the UK health and care system.
 
This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding.
 
If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you!
 
Role: Recruitment Officer (Programmes)
Organisation Type: Health and care charity
Salary/Rate: £23 – £26 per hour
Working Arrangements: Hybrid – 2 days per week in London office
Employment Type: Temporary position
Hours: Full time 35 hours per week
Duration: 3 - 6 months approx..
Closing Date: CVs are being reviewed on a rolling basis – early applications encouraged!
 
The Role:
 
As the Participant Engagement Lead, you’ll play a central part in growing enrolment across my client’s leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant.
 
Your responsibilities will include:
 

• Acting as the primary point of contact for prospective participants across open programmes
• Proactively nurturing enquiries and guiding individuals through to enrolment
• Managing the full application and admissions cycle using a new system
• Coordinating virtual interviews and communicating outcomes promptly
• Overseeing onboarding, invoicing, ticketing and participant communications
• Maintaining accurate recruitment metrics and reporting against targets
• Collaborating with marketing colleagues to align campaigns with recruitment goals
• Contributing to promotional messaging and ensuring programme information is accurate across channels
• Working closely with programme leads to ensure seamless handover from recruitment to delivery
• Identifying opportunities to streamline and enhance recruitment processes

 
About You:
 
You’ll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets.
 
You’ll also have:
 

• Experience handling high-volume enquiries with professionalism and responsiveness
• Strong organisational skills and the ability to manage multiple workflows simultaneously
• Confidence with data, reporting, budgeting and forecasting
• Excellent written and verbal communication, with a warm and persuasive tone
• Strong CRM/database experience and high attention to accuracy
• A collaborative approach and the ability to work cross-functionally
• A proactive, solutions-focused mindset and comfort working in a changing environment
• Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential.

 
Why Apply?
 
This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You’ll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact.
If you’re motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt.
 
Interested?
 
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health? 

Director of Housing and Estates - £70,000 – £75,000 per annum (Salaries vary depending on experience)

Hours – 37 hours per week, Monday - Friday

Department – Housing

Location – Littlemore, Oxfordshire

What You’ll Be Doing:

Response is recruiting for a Director of Housing and Estates within our Housing Team. The Director of Housing and Estates is a senior leadership role responsible for the strategic and operational delivery of high-quality, safe, and compliant supported housing for people with mental health needs. The postholder will lead housing management, property and estates functions, and provide organisational oversight of Health Safety and Fire, ensuring homes are safe and well-maintained. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you!

Overall job responsibility - Further information can be found in the job description

Some of the core duties include:

• Lead the development and delivery of the organisation’s Housing, Estates, and Health & Safety strategies in line with the charity’s mission and values.
• Act as a member of the Senior Leadership Team, contributing to organisational strategy, performance, and risk management.
• Provide expert advice to the Chief Executive, Board, and Committees on housing, estates, and safety matters.
• Responsible for the leadership of the housing and property department, nurturing an excellent customer focused service to our residents and provide strong leadership to the team, promoting a positive culture reflecting our values and setting clear objectives.
• Strategic oversight and accountability for the success of some housing service contracts, including leading negotiations with commissioners, ensuring financially robust and operationally excellent.

The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: 

• Level 4 qualification in Housing.
• A commitment to undertake continuous personal development.
• Supported housing knowledge.
• Health and Safety knowledge in a supported housing environment.
• Experience working to strict deadlines without compromising content and service.
• Leadership level experience within a housing association or supported housing environment.
• Dealing with people who experience mental health and vulnerabilities connected to their mental health or housing status.
• IT literate with experience using MS Office packages.
• Strong planning, organisational and time management skills.

What We Offer:

• 33 days annual leave (inclusive of bank holidays) 
• Blue Light card and other discounted shopping
• Employee Assistance Plan - with access to free counselling 
• Cycle to Work Scheme (after probation)
• Enhanced family friendly leave
• Flexible and agile working opportunities (role dependent) 
• Professional qualification sponsorship and study leave 
• £500 refer a friend bonus scheme 
• Optional health cash care plan with money off prescriptions and treatments
• Wellbeing hub and mental wellbeing support app – approved by NHS
• Free flu jabs
• Free DBS application

If this Director of Housing and Estates position sounds like the role for you then please apply today! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 15/04/2026

Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

The Woodland Trust is looking for an Ancient & Veteran Tree Officer to join our exciting Sherwood’s Living Legends project funded by The National Lottery Heritage Fund. A development grant has been awarded by Heritage Fund to help the Woodland Trust progress the project over 18-months to apply for a 5-year delivery stage grant. If this application is successful, the project will safeguard the future of ancient and veteran trees in Sherwood Forest and reconnect communities with this iconic landscape. This is a fixed term contract for 18-months, with the potential for an extension. 

This role does not come with a company vehicle, however after a 9-month period in-post, we will review vehicle business use to see if the post-holder is reaching the eligibility criteria as stated in our Company Vehicle Policy.  If the post-holder complies with those criteria, with sign off from our Facilities Team, a vehicle will be sourced and provided. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course. 

To align with our Job Families, the successful postholder will undertake the title "Outreach Adviser - Sherwood".

The Role: 

• Lead the review and consolidation of existing datasets to inform a coherent, landscape-scale strategy for recording and mapping ancient and veteran trees (AVTs) across the Sherwood NCA. 
• Develop and test robust survey methodologies for AVTs, next-generation trees and successional deadwood habitats at scale. 
• Build strong collaborative relationships with project partners, landowners and stakeholders to support the development of the NLHF (National Lottery Heritage Fund) project. 
• Plan and deliver meaningful landowner consultations, ensuring clear communication and high-quality engagement. 
• Shape the project’s technical direction by identifying gaps in current knowledge, proposing innovative survey approaches, and helping define the evidence base for future landscape-scale interventions. 
• Coordinate information flow across partners, ensuring insights, datasets and field findings are shared, aligned and feeding directly into project design. 
• Generate interest and participation in AVT training and wider project initiatives, identifying opportunities for large-scale partnership working. 
• Represent the project at meetings, forums and events, sharing best practice and linking activity with wider Woodland Trust and partner programmes. 

The Candidate: 

• Strong biological recording skills with proven experience surveying ancient and veteran trees and/or associated species. 
• Proficient in GIS mapping and spatial analysis, with the ability to manage, interpret and consolidate complex datasets. 
• Knowledge of AVT ecology, identification, and the threats facing these irreplaceable habitats. 
• Experience advising landowners within woodland conservation, arboriculture or forestry, including familiarity with land management grants and agri-environment schemes. 
• Skilled communicator, confident in written, verbal and public-facing settings, able to represent the organisation professionally. 
• Excellent partnership-building abilities, with a track record of developing productive networks and collaborative relationships. 
• Highly organised, able to plan, prioritise and adapt to changing circumstances while maintaining attention to detail. 
• Full driving licence and ability to travel widely, including to remote sites. 

Benefits and Wellbeing: 

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: 

• Enhanced Employer Pension 
• Life Assurance 
• Flexible & Hybrid Working Options 
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time) 
• Buy and Sell Holiday Scheme 
• Enhanced Parental Pay 
• Employee Assistance Programme 

About Us: 

The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. 

Our Commitment to Diversity and Inclusion: 

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.  

Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: 

For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI): 

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now: 

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interviews to be held on April 22nd 2026. 

Key Information:

LOCATION: Bristol, Newcastle, Nottingham, London and Manchester (hybrid working pattern). We are prioritising applications for the Nottingham and Newcastle locations in line with our regional development strategy.

HOURS: 37.5 hours per week (flexible working around core hours of 10am-4pm)

START DATE: 10th August 2026

DURATION: 18-month graduate programme with optional apprenticeship opportunity upon completion. Permanent contract from August 2026. 

SALARY: £27,375 per annum (Bristol, Manchester, Nottingham and Newcastle), £30,025 (London).

DEADLINE: Thursday 2nd April at 12pm (noon).

The application process: written application > video interview > assessment centre.

Assessment Centres will take place between 20th April and 8th May 2026. They will be conducted on Zoom and consist of 3 tasks: An interview, a written exercise and a group task (with up to 3 other candidates)

In keeping with upReach's mission and values we would particularly encourage applications from individuals from underrepresented groups and those with lived experience of barriers to social mobility.

We encourage all applicants to review our Application Pack before submitting your application.

About upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socio-economic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

About the FCLP

upReach is recruiting for our unique Future Charity  Leaders Programme (FCLP). This is a great opportunity for anyone who is passionate about social mobility, and looking to gain exposure to various aspects of charity management whilst working with university students who are exploring their career options. We welcome applications from those in the corporate world who are looking for a career change as well as recent graduates wanting to kick-start their career in the third sector.

upReach’s Future Charity Leaders Programme (FCLP) combines delivery work (supporting our Associates) with exposure to a range of aspects of charity management.

As a Programme Coordinator on the FCLP, you will deliver personalised, employment-focused support to a cohort of approximately 80 Associates, helping to transform their lives by equipping them with the necessary skills to secure a top graduate job. During a typical week, you should expect to be working across a range of projects including:

• 1:1 undergraduate coaching

• Events organisation

• Application support

• Partnership management (with university partners or employer partners) 

• and more!

In addition to this, the programme offers the opportunity to develop skills in key areas of charity management by participating in 3 rounds of six-month 'rotations' across different functions. After your initial 18 months and the completion of 3, six-month rotations, you will have the opportunity to undertake an apprenticeship in Leadership and Management to further develop your skills and gain a level 3 qualification.

Throughout the programme, you will receive dedicated internal training developing your leadership skills and building your confidence in the role.Through our partnership with The Circle Line, you will be part of a supportive peer group, offered regular personal development training workshops online and in-person on their '12 Tools for Life'. You will also be able to choose your own practitioner to support you in 1:1 sessions throughout the programme to help you unlock more of your unique potential.

What will I be doing?

The FCLP is a fast-paced but rewarding role. Programme Coordinators spend 80% of their time (4 days per week) working directly with Associates to enhance their career knowledge and skills and 20% (1 day per week) on a charity management rotation (or an apprenticeship after 18 months). No two days are the same, but your responsibilities may include:

• Building and maintaining strong relationships with Associates, helping them to achieve their career goals 

• Developing and delivering professional development-focused support

• Individual and small group work with Associates 

• Assisting Associates with their applications to undergraduate positions and graduate jobs 

• Developing sector and/or employability skill knowledge while building resources to aid all Associates 

• Developing and maintaining strong relationships with university and/or employer partners 

• Delivering informative workshops to enhance sector knowledge and employability skills

• Planning, delivering and reporting on events and workshops with partners

When applying for this role we ask that applicants are able to commit to the full 18-month training programme, and we encourage participation in the apprenticeship scheme beyond this. As you will be working directly with our beneficiaries throughout their degree, this consistency will allow you to build bonds with your Associates and ensure continuity, thus allowing us to have the most impact for the young people we work with.

What Skills and Experience do I need?

This programme would be suited to individuals who are committed to upReach’s mission, motivated to work with undergraduates and interested in learning about, and gaining experience in, charity management. We are looking for people who are passionate about social mobility and believe that background should not be a barrier to graduate employment. 

Essential Skills/Experiences:

• Working in a fast-paced environment and working independently to find solutions to problems

• Strong organisational and time management skills with a keen eye for detail and the ability to manage a varied workload

• A University degree in any discipline, or equivalent experience

• Self-motivation and an ability to work in a small team as well as solo

• Excellent communication skills and strong written English

• The ability to engage and communicate confidently with undergraduates, corporate volunteers (mentors) and employers via phone, email, and in person

• Confidence with public speaking or facilitating workshops

Desirable Skills/Experiences:

• Knowledge of the graduate labour market in the UK and experience supporting individuals through an application process 

• Working in one or more of the career sectors that upReach support Associates in applying to.

Team Culture & Benefits: 

By joining the upReach team, you will be joining a team who are dedicated to encouraging you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible working, hybrid working and reduced Summer Hours (June-August)

• Statutory Holiday Entitlement of 25 days, plus bank holidays. (This increases to 27 days entitlement after 2.5 years and then to 30 days after 5 years of working with us)

• Enhanced Parental Leave beyond statutory requirements for all team members

• 1 day of Birthday leave, 1 day of Volunteering leave and discretionary annual wellbeing days

• Optional extended unpaid leave

• 3% Pension Contribution, this increases to 5% after 5 years of working with us 

• Cycle-to-work scheme, Tech scheme

• Monthly socials, Annual in-person Team Day

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training 

• A range of discounts through the Charity Workers Discount and Tickets for Good websites

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • Socio-Economic Background Network

  • (Im)Migrants Network

Ready to apply?

We are dedicated to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Unfortunately, upReach is unable to offer Visa Sponsorship.

Applications close at 12pm on Thursday 2nd April

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Organisation: Life for a Life Memorial Forests
Location: Oldham (in person)
Working Hours: Full-time – 40 hours per week (flexible schedule across 5–7 days, including occasional weekends)
Salary: £30,000–£32,000 per annum (dependent on experience)
Start Date: April–May 2026 (expected)

About Life for a Life Memorial Forests

Life for a Life Memorial Forests is a UK charity dedicated to creating living memorials through the planting and care of trees. Our forests provide peaceful spaces for remembrance, support biodiversity, enhance green spaces, and benefit local communities. Working with us means leading a team that makes a tangible difference for the environment, local communities, and the families we support.

Purpose of the Role

The Grounds Team Supervisor will lead Life for a Life’s Grounds and Woodland Team, taking a hands-on approach to the maintenance and development of our memorial forests. You will actively participate in practical tasks such as tree planting, pruning, fencing, and meadow management while ensuring day-to-day operations are safe, efficient, and of the highest standard. This role requires flexibility, as you will sometimes work 5–7 days a week, including weekends, to support tree dedications, seasonal works, or special events.

Key Responsibilities

Team Leadership and Management

• Lead, motivate, and manage the Grounds and Woodland Team, including workforce planning, training, and upskilling.
• Actively undertake practical work alongside your team, including planting trees, grounds maintenance, and woodland management, setting a high standard of workmanship.
• Promote and ensure staff safety, compliance with H&S standards, and proper use of PPE.
• Conduct performance reviews, support professional development, and encourage a positive team culture.
• Woodland and Land Management
• Lead and actively carry out woodland and small-scale forestry works, including tree planting, pruning, and silvicultural management.
• Plan and manage grass-cutting operations, including wildflower meadow management.
• Undertake repairs and installation of fencing, benches, and other site infrastructure.
• Ensure practical works are delivered to a high standard while meeting the charity’s environmental and accessibility objectives.

Community Engagement & Public-Facing Responsibilities

• Ensure the team provides a welcoming, professional experience for families, volunteers, and visitors during tree dedications and site events.
• Support staff in communicating the charity’s mission, environmental objectives, and sustainable land management practices.

Operational Planning & Reporting

• Plan and manage weekly, monthly, and seasonal work schedules, ensuring resources are allocated efficiently.
• Monitor stock levels of tools, equipment, and materials.
• Liaise with contractors and the office team to coordinate projects and site operations.
• Provide updates to management on team performance, project progress, and resource needs.

Health, Safety & Environmental Standards

• Lead by example in adhering to health and safety procedures, risk assessments, and toolbox talks.
• Ensure all work aligns with the charity’s environmental stewardship and sustainability objectives.

Essential Requirements

To be considered for this role, candidates must confirm that:

• Experience leading or mentoring a small team, with the ability to guide practical works and support staff development.
• Ability to balance operational leadership with hands-on involvement in woodland and grounds management.
• You hold a full, clean manual driving licence.
• You are confident driving a medium wheelbase, high-roof van (additional training available if required).
• You are comfortable towing a trailer for transporting machinery (training can be provided).
• You can reliably travel to our yard in Royton, Oldham (typically 8am or 9am starts).
• You are willing and able to work a flexible schedule, including 5–7 days per week when required, with some weekends for special events or seasonal work.
• You are comfortable working outdoors in most weather conditions.
• You have experience or knowledge of working on land-based activities, managing woodland, or a related field. 
• Fully conversant with Microsoft Office applications such as Word, Excel & Teams
• Ability to work autonomously and as part of a team
• Awareness and respect of health and safety requirements and risk assessments associated with working in the field

Desirable Qualifications and experience:

• Experience leading or mentoring a small team, with the ability to guide practical works and support staff development.
• Ability to balance operational leadership with hands-on involvement in woodland and grounds management.
• Qualifications in countryside management, environmental management, forestry, or related fields are desirable.
• Experience or knowledge of working on land-based activities, managing woodland, or a related field. Experience with tree planting, pruning, general landscape maintenance, and groundskeeping machinery is desirable.
• Able to use GIS (mainly ArcGIS) and a range of other mapping applications
• Understanding of the environment sector – both the challenges and opportunities 

Chief Executive Officer

This is a rare and exciting opportunity to take on the executive leadership of a highly respected and effective charity working within and around Cambridge.

Join a charity that aims to protect, enhance and celebrate the landscape, heritage and nature that make Cambridge a special place, for today and for generations to come.

Position: Chief Executive Officer

Location: Cambridge/Hybrid (1 day per week working from home)

Hours: Full-time, 37.5 hours per week (part-time or job share considered)

Salary: £65 - £75k dependent on skills and experience. 

Contract: Permanent

Benefits: 33 days annual holiday entitlement pro rata, includes allowance for Bank Holidays.  Pension contribution of up to 5% of gross pay. Flexible delivery of hours. Remote working options. Free on-site parking

Closing Date: 5pm on Monday 13 April.

The Role

This charity is a small but complex organisation. It owns greenspaces, nature reserves and historic properties that welcome thousands of visitors every year; it runs a busy outdoor education and events programme and delivers civic initiatives such as the Blue Plaque scheme for Cambridge; it is a driving force in the Cambridge Nature Network; it responds to hundreds of planning proposals that could have a harmful impact on Cambridge’s landscapes, nature or special character and runs major campaigns when needed. It combines hands-on land and property management with being a highly respected and effective voice influencing the sustainable development of Cambridge.

The CEO is responsible for ensuring that all green spaces and historic buildings in the charity’s care are protected and enhanced, and that the influence on the development of the greater Cambridge area is as strong as it can be. Balancing demands across all areas of the charity’s work is a major part of the role, informed by a strategy and strategic plan that guides prioritisation and focus in any given year. You will play a primary role in local advocacy, influence and the development of external partnerships and opportunities, and support the staff team in delivering the other areas. 

Main areas of responsibility include:

• Inspiring and Supportive Leadership
• Strategy Development and Delivery
• People and Organisation Development
• Finance and Governance
• Influence and Advocacy

About You

With sound finances and a small but effective staff team, we are looking for an inspirational and supportive leader who has the experience and knowledge required to help the charity flourish and rise to the opportunities and challenges of the coming years.

You will bring with you the following key skills and experience:

• Degree or equivalent higher professional qualification, in management or a subject relevant to the role.
• Experience managing a team at a senior level.
• Proven ability to lead and motivate a senior team.
• Excellent oral and written communication skills across multiple audiences.
• Proven ability to network, advocate and positively influence at a high level.
• Experience of collaborative and partnership working to achieve more impact.
• Good professional understanding or experience of managing either natural habitats or built heritage, or both. 
• Experience in strategy development and delivery, turning an ambitious vision into actionable plans.
• Experience of developing projects and project management, delivering practical outcomes to time and to budget.
• Experience in budgeting and financial management across multiple work areas.
• An understanding of town planning issues and the English development process, or willingness to learn.
• A good negotiator who can listen, influence, respond and follow up appropriately.
• High levels of self-awareness, emotional intelligence and empathy.
• Competency with a range of IT software and communications mechanisms.

Our ideal candidate will live within Cambridge or the surrounding region and have had senior management experience in a relevant organisation. If this sounds like you then apply today!

A full clean driving licence and proof of the right to work in the UK are required for this role.

When applying you will be asked to submit a CV and Cover Letter. Please note that we are unable to consider anyone for the role if they haven’t submitted both documents.

About the Organisation

The charity cares for the green setting of Cambridge and its most valuable landscapes and is working to enhance and connect them for nature and people. They inspire people of all ages to get outdoors and help them to enjoy, learn about and get involved with their local environment, heritage and culture.

You may also have experience in roles such as CEO, Chief Exec, Managing Director, Head of Operations, Deputy CEO, Deputy Chief Exec, Chief Executive Officer, Department Head, Head of. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Are you a values-driven leader who believes that women facing domestic abuse deserve exceptional services - services not just designed for them, but truly shaped by their lived experiences?

Leeds Women's Aid (LWA) is a proudly feminist, women-centred organisation delivering life-changing support for women and girls experiencing domestic abuse. As they enter an exciting time of growth and transformation, they're looking for a visionary Director of Services & Engagement to help shape the next era of innovation and impact.

Salary: £55,000-£60,000
Location: Hybrid (50/50) split between Leeds office, home and cross-service/stakeholders
Contract: Permanent, 35 hours per week FTE
Benefits: 30 days annual leave (+bank), 5% employer pension contribution, enhanced maternity/paternity policies, flexible life and family-friendly working

About the opportunity
In this newly reimagined role, you'll lead service delivery and engagement with women accessing LWA's support, ensuring services are safe, trauma-informed and inclusive - and, above all, grounded in women's lived experiences. You will create the conditions for their voices to be heard, valued and amplified, so they meaningfully shape practice and influence change.

This is a rare, career-defining opportunity at the heart of LWA's future. The organisation is building a visible, united and inspiring senior team, rooted in shared leadership, mutual accountability and collaboration.

You'll take ownership of a diverse and dynamic portfolio spanning refuge, community services, housing, engagement, impact and performance. As an ambitious organisational strategy gains momentum, you'll focus on strengthening partnerships, building emerging housing capability and ensuring survivors' voices influence every decision.

Taking the lead on

• Strategic oversight of frontline services and survivor-centred practice.
• Coaching-led leadership for managers and multi-disciplinary teams.
• Quality assurance, performance, safeguarding and operational risk.
• Innovation and service development informed by data, evidence and lived experience.
• External engagement with commissioners, statutory services and the wider sector.
• Development of a sustainable, forward-facing housing strategy.

About you
You are a confident, highly skilled operational leader with a deep commitment to women-centred, trauma-informed practice. You bring the credibility and conviction to represent an organisation rooted in women's lived experience, ensuring its values, language and decisions consistently reflect women-centred principles.

You'll also bring:

• Senior leadership experience within charity, public sector or social care settings.
• Proven track record of delivering high-quality services across complex teams.
• Strategic thinker with the ability to identify and drive innovation and change.
• Sound judgement, calm decision-making and strong relationship-building skills.
• Able to offer respectful challenge, foster reflective practice and shared ownership.
• Consistently values-led, inclusive and ethical in your leadership.

Please note, this is a women-only role under the Equality Act 2010, which is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010.

Why this role matters
You'll join an organisation with courageous ambition and a commitment to collective leadership. This role gives you the platform to influence strategy, shape service excellence, elevate survivor voice and lead a talented, purpose-led workforce making a profound difference every day.

Are you ready to apply?
Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step.
If your experience matches what we're looking for, then we'll be in touch with more detail about the application process.

Deadline: 9am on Wednesday 25th March
Interview dates will be confirmed soon.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Woodland Trust is looking for an Engaging Communities Officer to join our exciting Sherwood’s Living Legends project funded by The National Lottery Heritage Fund. A development grant has been awarded by Heritage Fund to help the Woodland Trust progress the project over 18-months to apply for a 5-year delivery stage grant. If this application is successful, the project will safeguard the future of ancient and veteran trees in Sherwood Forest and reconnect communities with this iconic landscape. This is a fixed term contract for 18-months, with the potential for an extension. 

The Role: 

• Lead the community-focused development of Sherwood’s Living Legends, shaping how people connect with the cultural, historical and ecological significance of ancient and veteran trees. 
• Co-create imaginative engagement approaches with consultants, using storytelling, heritage and local myth to inspire urban and rural communities. 
• Define target audiences and craft compelling key messages that will underpin the project’s delivery-stage communications. 
• Promote the project across the Sherwood NCA through social media, local press, PR events and creative outreach activity. 
• Ensure engagement plans are inclusive, accessible and responsive to the needs of diverse communities and participants. 
• Build and maintain strong relationships with partners, community groups, landowners and Woodland Trust teams to support joined-up project development. 
• Monitor and evaluate engagement activity, gathering insight and data to inform project design and future delivery. 
• Represent the project internally and externally, sharing successes and supporting alignment with wider Woodland Trust communications. 

The Candidate: 

• Experienced in coordinating and delivering varied community events, including consultations tailored to different audiences and locations. 
• Confident leading groups outdoors, with experience engaging children, schools and community participants in nature-based activities. 
• Skilled in partnership working, able to collaborate with volunteers, community groups and external organisations to achieve shared outcomes. 
• Strong communicator with excellent written, verbal and digital skills, including social media content creation and public-facing representation. 
• Committed to equality, diversity and inclusion, with an understanding of how to design accessible and welcoming engagement. 
• Organised and proactive, able to manage multiple workstreams, prioritise effectively and work independently within a dispersed team. 
• Competent with IT systems, particularly MS Office and collaborative platforms such as Teams. 
• Professional, positive and adaptable, able to represent the Woodland Trust and partners with confidence and clarity. 
• The successful candidate will be required to undertake a Basic DBS Check, as part of our pre-employment screening. 

Benefits and Wellbeing: 

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: 

• Enhanced Employer Pension 
• Life Assurance 
• Flexible & Hybrid Working Options 
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time) 
• Buy and Sell Holiday Scheme 
• Enhanced Parental Pay 
• Employee Assistance Programme 

About Us: 

The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. 

Our Commitment to Diversity and Inclusion: 

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.  

Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: 

For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI): 

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: 

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interviews to be held on April 21st 2026.

About the role

The Royal College of Obstetricians and Gynecologists is recruiting an Audio Visual Technician to join a small, dedicated AV team, maintaining and operating a variety of audio, video and control systems, to support staff members and external clients within the College’s event and meeting spaces; this included the RCOG’s x300 seater main event space and the video recording studio. This exciting opportunity is primarily based at the RCOG’s enviable premises in the heart of London.

Key responsibilities:

• Maintain, support, and operate a wide range of AV devices for live, virtual and hybrid events

• Assist in the day-to-day operation of the video and podcast studios

• Video recording and editing

• First line AV support throughout the premises

For the full list of key responsibilities please see the recruitment pack.

About you

This position is well-suited to a self-motivated individual, comfortable in supporting AV for on-site, online and hybrid events. In addition to advanced AV Knowledge, you should bring excellent customer skills and have a strong interest in AV for events. We are looking for a dependable technician who thrives within a tight-knit team on high-profile events yet possesses the autonomy and confidence to drive projects forward independently.

If you are enthusiastic and curious about AV technology and enjoy working in a collaborative environment, we would love to hear from you.

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:  

• Agile and flexible working environment and free lunch onsite 

• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 

• 10% pension contribution after probation 

• Enhanced wellbeing and family support 

• Interest-free bike and season ticket loans after probation 

• Tailored Learning and Development and study leave 

• Affinity staff networks 

• Life assurance and income protection schemes 

• Lifestyle discounts 

For a full list of the benefits we offer, please visit our careers site.  

How to apply

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack. 

• Applications close at 10.00 am on Friday 27th March 2026. 

• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. 

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.   

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.  

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting more than 18,000 members in the UK and internationally.   

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do. 

Delivery Driver

Location: Rotherham

Salary:£25,466.66 per annum

Vacancy Type: Permanent

Hours: Full time, 40 hours per week, Monday to Sunday

Closing date: 10 April 2026

Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996.

About the Role

Rotherham Hospice is seeking a reliable and customer-focused Delivery Driver to join our Retail Team.

The Delivery Driver plays a vital role in supporting our retail stores by collecting donated items from the community and delivering purchased goods to customers.

Additionally, the Delivery Driver may be responsible for transporting items between our retail stores and the Retail Hub for processing.

The successful candidate will demonstrate excellent customer service skills and a commitment to upholding the hospice's values while representing the organisation in the community.

Key Responsibilities

Collection and Delivery:

• Collect donated items from various locations within the community, including private residences, businesses, and donation drop-off points.
• Safely load and transport donated items to the Retail Hub for processing, ensuring the integrity and quality of the items during transit.
• Deliver purchased goods from retail stores to customers' homes or designated delivery locations, providing prompt and courteous service.

Inter-Store Transport:

• Transport donated items, merchandise, and supplies between our retail stores as needed to support inventory management and store operations.
• Ensure accurate and timely delivery of items between stores, following established routes and schedules to optimise efficiency.

Vehicle Maintenance and Safety:

• Conduct pre-trip vehicle inspections to ensure the safe and efficient operation of delivery vehicles, reporting any maintenance issues or concerns to the Head of Facilities.
• Adhere to all traffic laws, regulations, and safety protocols while driving and operating delivery vehicles, prioritising the safety of oneself and others

Customer Service:

• Provide friendly, professional, and responsive customer service during all interactions with donors, customers, and colleagues, representing Rotherham Hospice positively in the community.
• Assist customers with loading and unloading purchased items, offering assistance and support as needed to ensure a positive shopping experience.

Documentation and Reporting:

• Maintain accurate records of deliveries, including item descriptions, quantities, and delivery locations, using designated paperwork or electronic systems as required.
• Report any delivery discrepancies, customer feedback, or incidents to management promptly, contributing to continuous improvement efforts.

Personal Specification

Essential:

• Previous experience in a delivery driver or similar role.
• Excellent communication and interpersonal skills, with the ability to follow directions and work effectively as part of a team.
• Strong customer service skills, with the ability to interact professionally and courteously with donors, customers, and colleagues.
• Ability to lift, carry, and move heavy items safely.
• Passionate about the mission and values of Rotherham Hospice, with a commitment to making a difference in the lives of patients and their families.
• Respectful and inclusive, with a commitment to diversity, equity, and inclusion.
• Professional and reliable, with a high level of integrity and accountability in all interactions.
• Flexible and adaptable, with the ability to respond to changing needs and priorities in a dynamic environment.
• Approachable, confident, compassionate.
• A full UK driving license.

To Apply

If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please don’t hesitate to apply.