Supporter care temp jobs in newcastle
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Registered Charity
21 - 50
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Freelance Marketing & Communications Professional (Remote | 3-month contract)
Lead two high-impact projects and help change lives in the rare disease community.
Dravet Syndrome UK is the only UK charity supporting families affected by Dravet Syndrome, a severe and life-limiting condition. We’re looking for an experienced and creative marketing and communications professional to help us deliver two urgent and vital projects over the next three months.
This fully remote freelance role (approx. 3 days/week) offers a unique opportunity to make a real difference, working at the heart of a small, committed team. You’ll take the lead on:
�� Project 1: Fundraising Video
You’ll oversee the creation of a powerful 2–3 minute video to drive our Autumn Appeal and engage new supporters. The film will tell the emotional, real-life stories of families living with Dravet Syndrome — helping us recruit regular donors and attract the attention of major funders and corporate partners.
�� Project 2: ‘Little Moments Matter’ Awards
You’ll coordinate our new national awards programme recognising professionals in health, education and social care who go above and beyond for families in our community. From campaign content to event comms, you’ll manage all aspects of promotion and delivery leading up to the awards ceremony in November.
What We’re Looking For:
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Proven experience in charity marketing and communications
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Strong track record in video production (especially for fundraising)
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Excellent project management and ability to work independently
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Great communication skills and sensitivity when working with vulnerable families
Familiarity with tools like Canva, Mailchimp, and Google Suite is a plus.
The client requests no contact from agencies or media sales.
Thank you!
NOW HIRING: Programme Administrator (Remote | Part-Time (21hrs per week)
Start: IMMEDIATE | Contract until end of August 2025
3–5 days/week | Flexible hours
I am excited to be working alongside an amazing global organisation in search of a temporary Programme Administrator (Safeguarding & Risk) to support their operations during their peak season.
This fully remote, part-time opportunity is ideal for someone with a strong sense of purpose, excellent organisational skills, and the ability to handle sensitive information with care and professionalism.
THE ROLE
As Programme Administrator (Safeguarding & Risk), you’ll play a vital role in ensuring the safe and effective delivery of international programmes by providing administrative support to the safeguarding and risk management team.
You’ll work closely with the safeguarding lead, regional managers, and volunteers across the world, managing inboxes, tracking case files, and ensuring clear, timely communication—all from a remote environment.
KEY RESPONSIBILITIES
Maintain and update safeguarding and risk records within internal systems
Triage and monitor shared inboxes, ensuring smooth flow and timely responses
Track incidents and reports, flagging incomplete or outstanding information
Format and collate documents for internal reviews and reporting
Liaise with stakeholders and volunteers across multiple time zones
Ensure consistent, professional communication in all safeguarding interactions
? WHO WE’RE LOOKING FOR
We’re seeking someone who is:
Experienced in administrative roles, ideally with exposure to safeguarding or education
Exceptionally organised, detail-oriented, and able to manage multiple priorities
Comfortable working with confidential or sensitive material
Confident using Microsoft Office (Excel, Word, Outlook) and shared file systems
An excellent communicator—clear, warm, and professional in writing
Available to work flexibly (4–6 hours/day) across a 3–5 day week
Open to working occasional evenings/weekends during peak times
Desirable:
Experience in youth work, child protection, or non-profit settings
Familiarity with tools like Microsoft Teams, SharePoint, or Exchange Admin Centre
Prior experience working across global time zones or within international NGOs
If you have the above skills and experience and are immediately available, please apply online today, I would love to speak to you!
