Supporter care temp jobs in Newcastle
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About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support-from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company
About the role
We are looking for an experienced and compassionate Interim Visiting Caseworker to join our Services & Grants team for 12 months. This home-based role will support clients across the North West of England, with regular travel to meet clients and work with partners.
You will manage a varied caseload, complete in-depth assessments by phone, video call or face to face, and provide practical advice, advocacy and ongoing support to clients experiencing crisis, distress, financial difficulty, disability, long-term health conditions or other complex challenges.
Key responsibilities
- Assess client needs and agree tailored support plans.
- Provide advice and guidance on welfare benefits, budgeting, housing, employment, care, debt and wellbeing.
- Support benefit checks, mandatory reconsiderations and appeals where appropriate.
- Prepare clear case notes and grant reports and maintain accurate records.
- Work with statutory agencies, partners and referral organisations to secure the right support for clients.
- Follow safeguarding, confidentiality, data protection and lone working procedures at all times.
About you
You will have significant experience supporting people in distress or crisis, including people living with disability, long-term health conditions or complex personal circumstances.
You will be confident managing a caseload, assessing needs, prioritising effectively and building trust while maintaining clear professional boundaries.
- Strong knowledge of welfare benefits and client support services.
- Excellent communication, administration and report-writing skills.
- Ability to work independently from home and travel regularly across the North West.
- Willingness to travel to London at least once a month, and more often where required.
- Experience of grant administration, partnership working, CRM systems or benefit appeals would be advantageous.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include
- 28 days holiday, plus statutory bank holidays
- 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
- A wide range of employer funded wellbeing experiences through Heka
- Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
- Group Life Cover (three times annual salary)
- Weekly wellbeing half hour
- Employee Assistance Programme
If you are a skilled caseworker who can quickly build relationships, provide practical and compassionate support, and make a meaningful difference to people facing challenging circumstances, we would welcome your application.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £60,000 (full time equivalent)
Hours: Full or part-time working, we are open to flexible working arrangements and applications from candidates seeking 30+ hours per week. Salary will be calculated on a pro rata basis for part time hours.
Location: The role is home-based, with regular travel across the South East, alongside occasional national travel.
Job Type: 12 months fixed term contract (Subject to the organisation's future strategic priorities and financial position, there may be the opportunity for the role to become permanent)
Chiltern Music Therapy is seeking an Interim Chief Executive Officer for a 12-month appointment to lead an ambitious programme of organisational transformation and sustainable growth. Working closely with our Board and team, you will strengthen our financial sustainability, develop new opportunities for growth and leave the organisation well positioned for its next permanent Chief Executive.
Hello, we’re Chiltern.
We are a social enterprise providing music therapy, community music services and training across England. Each year, we support more than 2,000 children, young people and adults across health, education, social care and community settings.
For many years, we have been exploring and developing a more self-managing and distributed approach to organisational life — one rooted in trust, autonomy, shared responsibility and reflective practice. This has helped us build a highly engaged and thoughtful team, alongside services that make a meaningful difference in people’s lives.
We are entering an exciting period of change, with a clear ambition to strengthen our commercial sustainability, increase our reach, grow our income and ensure our operating model is fit for the future. This interim appointment is a key part of that journey, bringing focused leadership to help us deliver meaningful organisational change while remaining true to our collaborative culture and values.
About the role
This is a delivery-focused interim leadership role with a clear mandate to accelerate organisational transformation and sustainable growth over the next 12 months.
The role combines strategic leadership of the organisation with hands-on responsibility for strengthening financial sustainability, business development, organisational alignment and ensuring the organisation is well positioned for long-term success.
We are looking for a CEO who is excited by creating opportunities. Someone who enjoys building relationships, spotting potential and turning ideas into sustainable partnerships that increase both our impact and our income. A central part of this role is generating new business for Chiltern by developing strategic partnerships, securing larger-scale opportunities and helping us grow in ways that remain true to our values and culture.
The role requires someone who can comfortably hold both the bigger picture and the operational reality — someone who enjoys being connected to the organisation, understanding how things are working in practice and helping create the conditions for people and services to thrive.
We are looking for a leader who is relational, commercially aware and emotionally intelligent; someone who can navigate complexity with clarity and steadiness, and who is comfortable working within a collaborative and distributed leadership culture rather than a traditional hierarchy.
Who we are looking for
We are looking for someone who can operate effectively in a self-organising, values-led, evolving system.
We are interested in hearing from people with senior leadership experience within complex, people-focused organisations.
You may come from health, education, social care, the charity sector, social enterprise, or another relevant service environment. What matters most is your ability to step into organisations during periods of change and quickly build trust, momentum, and clarity.
The successful candidate will leave a lasting legacy by strengthening the organisation's sustainability, capability, and readiness for its next phase of development.
You'll work within a collaborative and, values-led organisation, but you'll also be expected to provide clear direction, make confident decisions, prioritise effectively, and deliver measurable progress over a 12-month period.
You will likely bring:
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Experience leading organisational transformation or significant change
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A track record of driving sustainable growth and income generation
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Strong commercial and financial leadership
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Ability to quickly build credibility with Boards, staff and external partners
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Experience delivering measurable organisational improvement
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Excellent relationship-building and influencing skills
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Confidence making decisions in complex environments
Experience of self-managing, employee-owned or distributed leadership environments would be welcomed, although this is not essential.
We’ve outlined the essential and desirable experience, knowledge and attributes for this role in the full candidate pack.
We know that strong candidates do not always meet every requirement. If this role resonates with you, we would encourage you to consider applying.
Recruitment process
We aim to make our recruitment process thoughtful, proportionate and human. You will be asked to complete an application form, answering some questions to demonstrate your skills and how you meet the requirements of the role.
Shortlisted candidates will be invited to an interview/ strategic leadership conversation with Board members and will be asked to deliver a presentation.
The application deadline is Sunday 26th July at midnight, with interviews/strategic leadership conversations taking place at Irwin Mitchell, London, EC4Y 0AY on Wednesday 12th August.
A full candidate pack is available here, including further information about the role and our organisational approach.
How to apply
Please complete the application form on our website and email a summary of your relevant experience (maximum 2 pages, traditional CV optional).
Get in touch
If you have any questions about the role, would like to discuss accessibility or reasonable adjustments, please contact us.
The client requests no contact from agencies or media sales.
Thank you!
Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
- Significant senior-level experience in operations, governance or compliance within a charity or similar environment.
- Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership.
- Experience overseeing organisational functions such as HR, IT, data protection or risk.
- Proven ability to manage multiple priorities and lead cross-organisational work effectively.
- Strong judgement, integrity and the ability to handle sensitive matters with discretion.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Registered Charity
11 - 20
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.