Supporter Care Temp Jobs in Newcastle
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We are seeking an experienced, passionate and creative Director of Strategic Communications. As a member of the Senior Management Team, you will help provide collective leadership, advice and challenge to UKCF, and take responsibility for leading the delivery of our internal and external communication functions. You will be setting our communication direction, guiding the implementation of activity, ensuring measurable outcomes are achieved and telling the community foundation story effectively.
About UK Community Foundations
UK Community Foundations (UKCF) is the membership body for 47 accredited community foundations which cover every postcode of the UK, and three international members in Ireland, Jersey and Bermuda.
Community foundations are local champions, bringing local bodies together to understand inequalities and find solutions. They use these local insights to inspire place-based philanthropy, transforming private wealth into community resources for both now and the long term.
Last year, the UKCF network collectively invested over £170 million into local groups and organisations that are tackling the biggest issues facing communities.
At UKCF:
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We put inclusivity at the forefront of all we do
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Valuing diversity of thought and experience
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Ensuring all voices are heard
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Challenging and dismantling barriers wherever we find them
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We put relationships first
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Everything we achieve will be done with and through others
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Demonstrating integrity, openness, honesty and care in all we do
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Empowering networks that support places to thrive
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We are ambitious for members and the communities they support
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Valuing future generations
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Focusing on underlying causes not symptoms
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Constantly challenging our knowledge and practice
About the role
This is a new role that follows a decision to focus our new organisational strategy for 2024-2027 on growing our external influence and that of our network of 47 community foundations across the UK.
You will demonstrate generous leadership qualities and the ability to forge strong relationships and external partnerships, as we can have a far greater impact working with and through others. You will also encourage and facilitate collaborative and integrated work with colleagues within UKCF and across the community foundation network.
Job specification
External strategic communications
Purpose: To enhance UKCF's communications, brand and external influence in order to engage and inspire key audiences, thereby supporting the effectiveness of our business development, grant programmes and strategic delivery.
Key responsibilities:
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Set out the strategic communications direction. You will play a crucial role in delivering our priorities of raising the profile of community foundations, promoting philanthropy and advocating on behalf of UK communities.
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Understand the most effective ways to influence within the context we work and resources available – being flexible and responsive to a rapidly changing environment and understanding the changing needs of our partners.
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Develop and oversee a cohesive and integrated strategic communications strategy and framework.
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Elevate and enhance our brand, ensuring clear, consistent and impactful messaging that resonates with our diverse audiences and drives our organisational priorities.
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Work closely with the interim Co-CEOs and Senior Management Team to develop and deliver the organisation’s external affairs strategy to extend our influence, public profile and achieve our policy and public affairs objectives.
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Collaborate with colleagues to ensure the insights and learning from our members and our national grant programmes inform and drive our external communications outputs.
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Work with our network to support and coordinate external messaging and communications that will amplify the broader network.
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Work with MarComms leads across the UKCF member network to ensure the delivery of consistent, strategic coverage in earned media for community foundations and the impact of their work.
Internal strategic communications
Key responsibilities:
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Line management of the Communications and Marketing Manager, as well as any other staff or contractors that are recruited on a temporary or permanent basis.
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Manage UKCF’s communication and marketing budget, continuously seeking ways to improve efficiency and impact of investment.
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Support a culture of continuous learning across UKCF, building confidence and skills in the team to effectively communicate our messages on external channels and to our members.
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Contribute to the successful delivery of key events including biannual conferences, webinars and in-person policy and learning events, supporting the work of our Membership Team and Senior Management Team to engage our network and funders.
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Ensure a high-quality delivery and consistency of communications and brand, reviewing and building out our brand resources for the UKCF team.
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Communicate impact, learnings and outcomes of external relations and owned media activity to the Senior Management Team and Board as required.
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Utilise strategic communications expertise to support UKCF’s public policy objectives and the work of our interim Co-CEOs to raise the network’s profile with local, regional and national governments.
Member of the Senior Management Team
Key responsibilities:
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Work in a collegiate manner with Senior Management Team colleagues, providing expert advice, challenge and support.
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Contribute to strategic reviews, planning and development of the organisation, and take the lead on identified projects as agreed with your line manager.
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Work closely with the Senior Management Team and Trusts Manager to develop and deliver our business development plan to resource and grow our income.
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Providing reports and advice to the Board and Committees, as requested by the interim Co-CEOs.
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Provide highly effective line management, including regular supervision, annual appraisals and oversight of learning, development and wellbeing.
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Work with the interim Co-CEOs and Finance Team to set annual budgets for the directorate and ensure they are managed effectively by the team to maximise income and control costs.
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Provide excellent levels of service to members, press and partners.
Person specification
Skills and experience:
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You are a strategic thinker, able to balance a wide range of competing priorities whilst supporting and inspiring the UKCF team.
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You are an inspiring impact leader with a track record of creating and executing effective marketing strategies that engage and resonate with external audiences.
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You are a skilled communicator with advanced interpersonal and influencing skills, with the capability to quickly build credibility with a diverse group of senior stakeholders and present complex issues in a clear and effective manner.
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You have a proven ability to manage risks, work under pressure, deliver effectively at pace and meet external media deadlines.
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You have experience acting as an expert communications advisor to a variety of external stakeholders.
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Ideally, you have experience of leading a communications or marketing function for third sector or social impact organisations, with expertise in crafting impact narratives and utilising data storytelling to bring credibility.
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You have a keen understanding of the UK media and political landscape, with experience in landing coverage and targeted communications in a range of media.
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You have experience in how social channels can be used strategically to build trust and profile of organisations and their work.
What we provide
At UKCF, we put inclusion at the forefront of our work and believe in equal opportunities for all. That is why our recruitment process is anonymous and our salaries are transparent.
It is important that our people reflect and represent the diversity of the communities and audiences we serve, and we want everyone in our team to feel they belong. We ensure staff familiarise themselves with our company policies and procedures, uphold the Equal Opportunities and Anti-Harassment and Bullying policies, act at all times within the company rules and procedures and observe health and safety procedures to ensure personal safety when working remotely. We also have mental health first-aiders in place and a fantastic wellbeing service that provides bespoke support to all employees.
UKCF is a fully remote-working organisation with staff based across the UK, embedded in the communities we serve, stretching around the nation. Each member can be fully home based, work from the office of their nearest community foundation or combine the two approaches according to their situation and preference.
UKCF is made of a small, friendly and supportive team. We make time to catch up socially as well as to work. We meet in person three times a year over a few days, visiting a different community foundation and region each time. This helps us to build on our strategy and working relationships, and to learn more about the vital projects and programmes our network supports.
Holidays and benefits
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30 days holiday each year plus 8 bank holidays (pro-rata)
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Up to two days paid leave for volunteer days
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Season ticket loans available
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Enhanced pension scheme
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Flexible working hours, 14-21 hours per week
Please add a cover letter that showcases your relevant experience in influential roles that have provided strategic communications and marketing either in the charity sector or elsewhere.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.
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The client requests no contact from agencies or media sales.
FUNCTION:To manage the effective implementation of programme delivery and development in your areas. This role will work with staff, schools and corporate partners to ensure that we deliver impact for the girls and young women we serve.
WHERE THE ROLE FITS: Reporting to: Co-Executive Director - Programmes (Interim) Direct Reports: Network Managers (x3)
PAY BAND: £33,600 per annum
CONTRACT: Permanent
HOURS: 5 days per week, 37.5 hours
LOCATION:Home based with regular travel across Merseyside, Tyne and Wear, Tees Valley Regions. Candidates will be required to reside within the region.
WHAT WE DO
Young people from lower income families are 40% less likely to go to University than wealthier peers (Dept for Education, 2020) which can have a lifelong impact on earning potential. Covid-19 has deepened inequalities (Social Mobility Foundation, 2022) and negatively impacted on young people's wellbeing (GirlGuiding, 2020). We believe that no girls should have their futures limited by their gender, sex, ethnicity, background, or parental income and they should be supported to realise their ambitions, to discover their self-worth, and to develop their capacity to shape their world and their futures.
We work in communities of least advantage across England to deliver two core programmes to achieve this vision. Through our mentoring programme we connect 14-19 year old girls with a mentor and a wider network of role models who are women and deliver opportunities which help them to build life skills and nurture their ambitions. Based on the idea that 'you can't be what you can't see', our mentors often help girls to broaden their horizons and create a more positive vision of their futures. After the programme, the mentees can join a free, lifelong network of support - our Ambassador Community, which offers further opportunities to reach their goals, build their confidence and to share their voices and experiences.
Our programmes help girls and young women to develop the knowledge, skills, self-belief and opportunities to thrive, and to be supported as part of a network that champions them and ensures their voices are heard.
THE ROLE
Purpose: To manage the effective implementation of programme delivery and development of Merseyside, Tyne and Wear, and Tees Valley Regions. This role will work with staff, schools and corporate partners to ensure that we deliver impact for the girls and young women we serve.
Manage The Girls’ Network mentoring (and other) programmes in your region:
Partnership development:
- Develop effective partnerships with new schools, recruiting them into The Girls’ Network’s programme to enable your team to meet regional targets. Maintaining relationships for successful renewals.
- Collaborate with fundraising colleagues during the engagement process of new corporate partners, to ensure regional targets and needs are met e.g. income, mentor numbers, programme content.
- Oversee delivery of mentor opportunities for the region’s corporate partnerships, ensuring Memorandum of Understanding are met, referring any issues of concern to the Fundraising team for support and guidance.
- Provide relevant information to fundraising and Monitoring Evaluation Research and Learning colleagues on any Tier 1 partners in the region, to enable production of evaluation reports
- Lead on delivery of the region’s awareness events, acting as the key contact person.
- Collaborate with the Fundraising & Communications team on key campaigns, e.g. International Womens’ Day, to reach key audiences and help build awareness and support income generation.
Mentor Community Development:
- Work with programme colleagues and the fundraising team to identify regional mentoring needs and coordinate the implementation of a mentor recruitment and engagement plan in your region, ensuring your region has an appropriate amount of mentors to run programmes.
- Lead on the implementation and delivery of the region’s events, acting as the key contact person.
Safeguarding support and leadership:
- Provide day-to-day safeguarding support for the Programme team in the North of the country – escalating issues to the Safeguarding lead where appropriate.
- Provide feedback on key safeguarding risks or issues, and needs for development or training to the Safeguarding Lead
Monitoring and evaluation:
- Oversee the collection of regional data and ensure that your staff keep Salesforce up to date with mentee, mentor, schools and partners relationships to effectively track the progress, and impact of mentoring relationships.
- Periodically evaluate and report on the progress and impact of The Girls’ Network initiatives in the region.
- Hold overall responsibility for regional targets, reporting to Senior Leadership Team.
- Manage and allocate the budget for the mentoring programme in the region, to cover workshops, celebration events, travel etc
Line Management of region’s Network Managers:
- Manage Network Managers in the region, through regular 1:1s and accountability of reporting.
- Support the wellbeing and professional development of your regional team.
- Cover or support with programme delivery when needed.
Grow our network in your region:
- Identify opportunities for growth in North region and work with Senior Leadership Team to develop regional strategy
- Advocate and promote The Girls’ Network at every opportunity to raise awareness of the charity and encourage community members to become mentors
Programme Leadership within The Girls’ Network Team:
Learning & Development
- Provide shadowing opportunities to Network Managers in other regions.
- As agreed with the Co-Executive Director - Programmes (Interim), travel to other regions to provide targeted training to other Network Managers.
- Coordinate Network Managers’ induction and recruitment.
- Contribute to The Girls’ Network culture of shared learning
Responsibility for an additional workstream:
- Each senior network manager is responsible for progressing aspects of programme workstream to timelines agreed with the accountable member of Senior Leadership Team. These may vary with need over time. Workstream to be agreed with Line Manager, but may include worksteams such as:
- Programme Process and Resource Development
- Safeguarding
- Sales Development etc
WHAT YOU WILL BRING TO THE ROLE
Essential skills, knowledge and attributes:
- You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of everything
- You have excellent project management skills, are target oriented and will work towards achieving the Obejctives and Key Results of the role
- You care about the details and have excellent organisational skills, as well as being able to understand and drive towards the bigger picture
- You are excellent at managing a variety of stakeholders both face to face and at distance/online. You have the ability to create and maintain strong relationships with a variety of people from senior leaders in schools, local authorities, corporate organisations, line reports and volunteers
- You have line management experience
- You are flexible in your approach to working with a small organisation and understand the time and resources it takes to deliver
Desirable skills, knowledge and attributes:
- Have experience using a Customer Relationship Management system / Salesforce for tracking communications and income, and to create reports
- You have a high standard of computer literacy (e.g. Excel, Word, PowerPoint) and are able to adapt quickly to new systems as required.
- You are proactive, solution focused and quick to learn
- You are able to plan and prioritise your own workload, supporting others to do the same
- You have experience of safeguarding young people.
OUR BENEFITS
We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.
Benefits:
- Pension scheme; employer contribution of 3% and employee of 5%
- 27 holiday days per year, plus public holidays (pro-rata)
- Extended and comprehensive sick pay policy
- Enhanced Family Leave pay policy
Learning & Development:
- Annual training budget for development upon completion of your probation period
- Professional development support and allocated time off for training
- Continual learning and development through team days and whole staff training.
The Way We Work:
- Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
- A positive and supportive team culture, regular check-ins and optional social events
- Working from home allowance to support you with essential tech needs
- We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.
OUR VALUES
- We are young-person centered: our work and our decisions are centered around the girls and young women that we serve
- We are curious: we listen, we learn, and we do something about it
- We are unashamedly ourselves: we are authentic and celebrate each other for who we are
- We are ambitious and courageous: we know that might mean doing things differently or taking a risk. We acknowledge our strengths and when we need help
- We believe in the power of connection: that we can achieve more by working together.
YOU CAN'T BE WHAT YOU CAN'T SEE
We want to ensure that our team is inclusive and representative of the girls we work with, so we particularly welcome applications from individuals who have experienced of one or more of the following: being from a low-income family; have received free school meal; being the first in your family to go to University; identify as Black, Asian or another ethnic minority background. We have an active and cross organisational Equity, Diversion and Inclusion Strategy in place. We are a proud supporter of Show the Salary and The Halo Code.
HOW TO APPLY
Please visit our website for further information, the candidate pack and details on how to apply.
- Final deadline: 9am Friday 9th August.
- Interviews will be help online on Tuesday 13th or Wednesday 14th August.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you looking for an empowering role that truly impacts lives? We are looking for a committed and highly motivated CEO who is confident and excited about leading a small ambitious national Charity which povides support to PKD patients, their carers and renal clinicians in the UK.
In recent years the PKD Charity UK has expanded its funding of supporting our Community with a world class support service and innovative research through its own fundraising efforts and by leveraging strategic partnerships. We are now launching a consortium with key partners which will further enhance our ability to support groundbreaking research which may one day lead to genuine disease modifying treatments for PKD.
Our organisation is supported by a dedicated team of staff and trustees including several patients with PKD and individuals with family members affected by PKD. The job opening sadly results from unexpected passing of our former CEO who led the organisation with distinction for the last 12 years. Currently, we are operating under an interim management arrangement.
You will be driven by a desire to work with our team, partners and trustees to ensure the success of the charity and by communicating the level of activity and successful leveraging of resources into addressing PKD.
The role is primarily remote with a requirement to travel to events and meetings mainly in the UK with occasional travel throughout Europe and other regions.
As the CEO, you will be responsible for:
- Strategic Leadership: Providing visionary leadership and direction for the charity.
- Team Management: Motivating and leading the staff to achieve our mission.
- Representation: Acting as the primary spokesperson for PKD Charity UK to supporters, healthcare professionals, and partner organisations.
- Support Services: Ensuring the delivery of our world-class support services.
- Research Leadership: Leading and proactively involving yourself in our research initiatives.
- Patient Involvement: Ensuring first-class patient involvement in our research programmes.
- Networking: Liaising with and representing our charity within European and worldwide rare disease partner networks.
Qualifications:
- Proven leadership experience.
- Strong understanding of medical research and patient advocacy.
- Excellent communication and interpersonal skills.
- Demonstrated ability to build and maintain partnerships.
- Experience in strategic planning and financial management.
We are flexible in considering part time working options from 3 days a week to full time for this role with salary pro rated.
About the PKD Charity.
Founded in 2000, we’re the first and only UK charity solely dedicated to improving the lives of an estimated 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK.
PKD is a range of life-threatening inherited conditions that can cause kidney failure and affect other organs in the body such as the liver, brain, heart and bowels. Most people with PKD live with an uncertain prognosis, intermittent pain and infections, and then have to undergo life-saving dialysis or transplant in their 50s. A few babies have a rare form of PKD which results in death during pregnancy or shortly after birth; surviving children often have to have either a kidney or liver transplant before the age of 10.
We provide reliable, accredited information, advice and personalised support. We raise awareness of the burden of PKD, both clinical and psychosocial. We fund research aimed at understanding more about PKD and the discovery of therapies that will improve quality and longevity of life.
The Board of Trustees are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
How to Apply
If you are passionate about making a difference in the lives of those affected by PKD and have the skills and experience to lead our charity to new heights, we would love to hear from you. Please send your CV and a cover letter detailing your suitability for the role by clicking the Quick Apply button below.
The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
As Social Media Coordinator, you will live and breathe all things social media, leading all activities across our Facebook, X, Instagram, Threads, YouTube, and LinkedIn, as well as keeping an eye out for opportunities elsewhere on social media.
A social media wizard with strong working knowledge of social channels, you’ll implement a digital strategy focused on engaging and converting our community to take action for animals.
This role reports to the Digital Communications Manager.
If you would like to learn more about the Social Media Coordinator role you can watch a recording of our recent webinar by following the 'Apply Via Website' button.
Hours:
This is a full time position of 37.5 hours per week over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, to be worked across Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.
Who you are:
You will be passionate about The Humane League’s mission of ending the abuse of animals raised for food. With an attention to detail and strong written and verbal communications skills in English, you’ll have a keen eye for persuasive and punchy copy and an ability to adapt your tone of voice.
You will have a supporter-centric approach to communications, responding to comments and messages from a place of care and empathy. This will be paired with an ability to work with data and analytics to assess results.
You understand what audiences want to see from different channels, and how to get cut through and attention on each one.
You are a whizz with editing tools and can create compelling, dynamic content that hooks people in and keeps them watching.
While working with autonomy is an important part of your role, strong collaboration and communication skills are paramount to your success. And, you’ll be able to prioritise and manage multiple tasks efficiently in a fast-paced environment.
Primary Responsibilities:
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Ownership of our social media channels, posting content regularly that is tailored to each channel and ensuring each channel’s features are used to create the biggest impact for our supporters.
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Planning and building social media campaigns that strategically integrate goals and consider metrics.
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Updating the communications calendar.
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Create inspiring concepts and develop these into compelling, on-brand, platform-specific content using tools like Canva.
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Social media community management including moderating and responding to comments and messages.
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Regularly monitoring social trends to create topical content.
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Using tools such as Google Analytics, Facebook insights, and Sprout Social to report on post performance and monitor and evaluate success, on a monthly basis.
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Design, run, and monitor social media advertising campaigns to grow and mobilise our network.
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Keep up to date with new features and tech related to social media platforms, as well as other organisations’ activity, to ensure the most engaging and effective content.
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Encourage and assist staff members in producing social media content, supporting them with creative and technical guidance and giving feedback.
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Contribute to other communications activities such as website and PR content, as necessary.
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Attend events, protests and actions as necessary.
In addition:
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Update the wider team on social media progress and insights.
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Perform any other duties assigned by the Digital Communications Manager or Head of Communications.
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Participate in team meetings including note-taking and facilitation.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement.
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Attend in-person workshops several times a year.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free of abuse and exploitation.
Economic abuse is a form of coercive and controlling behaviour: 95% of women who experience domestic abuse will experience economic abuse. It limits their choices and ability to access safety.
We work in partnership to ensure women have access to and control over their own economic resources. We focus on four strategic priorities: public education and awareness-raising; transforming professional responses; ensuring systems do not inadvertently facilitate economic abuse; and influencing policy.
Our work is led by victim-survivors of economic abuse (Experts by Experience). Their lived experience and knowledge shapes everything we do. We are always learning, and we share our expertise via a national working group and an international network of practitioners, researchers and policymakers.
Founded in 2017, we are purposeful and agile in approach. We led the successful call to recognise and define economic abuse within the UK Parliament’s Domestic Abuse Bill. This has created a framework and momentum for change. Our aim now is to ensure that policy and practice recognises economic abuse so that victim-survivors are supported to achieve economic justice and abusers are held accountable for their behaviour.
About the Compass Project
The Compass Project Coordinator will work as part of an exciting new partnership between Surviving Economic Abuse (SEA), Living Without Abuse (LWA) and RISE (Refuge, Information, Support & Education). The Compass Project seeks to develop best practice responses to economic abuse within the coordinated community response by working with local professionals to help them understand and respond to economic abuse.
About the Compass Project Coordinator role
The Compass Project Coordinator will work to:
- Act as a point of contact for stakeholders across the Project areas (Brighton & Hove, Leicester, Rutland and Leicestershire), coordinating stakeholder engagement and access to training and resources.
- Work closely with the Interim Women’s Sector Manager to coordinate and implement the Compass Project in pilot sites.
The Compass Project Coordinator will:
1. Collaborate with Compass Project Partners to:
- Support the coordination of training and dissemination of resources to professionals across the two pilot sites.
- Identify and engage with local lived experience groups and women with experience of economic abuse, ensuring inclusion of women from minoritised groups, to inform and guide our work.
- Develop and maintain key working relationships and partnerships with various stakeholders and partners across the two local sites including the facilitation of links with money and debt advice services, and local financial services.
- Support the collection of qualitative and quantitative data from the network for the purpose of project and external evaluation.
2. Facilitating access to economic abuse training and resources:
- Develop and deliver tailored training sessions on economic abuse to enable frontline workers to recognise and respond to economic abuse.
- Work with Compass Project Partners to integrate relevant economic abuse content into existing resources.
- Implement data collection processes to support the evaluation of the project.
- Ensure effective communication with the project group and coordination of activities across the two pilot sites. Promote and facilitate SEA’s established routes to support for survivors and professionals.
- Attend local VAWG/DA Network meetings in a consultative capacity as an expert for economic abuse.
- Work with the communications teams across project partners to effectively promote the project.
- Facilitate referrals for women to the Domestic and Financial Abuse Team at Lloyds Banking Group and other banks/building societies we have direct links into.
3. General Duties and Responsibilities
- As part of the Specialist Team at SEA, manage the info@ email account on a designated day.
- Represent SEA in training and presentation requests.
- Contribute to evaluation reports and presentations as required for the Compass Project.
- To contribute to the promotion of SEA and its work and uphold its behaviours and values.
- To participate and contribute to team meetings and organisational development.
- To engage in learning and take responsibility for continuous personal development.
- To comply with SEA and MAP’s policies and procedures and legal requirements, such as provisions set out in the GDPR, Health and Safety at Work Act 1974 and Equality Act 2010.
Person specification
We are looking for a domestic abuse and/or frontline community professional with an interest in developing expertise around economic abuse. In order to apply, you should have the following skills and experience:
Essential knowledge/skills/experience
- Knowledge and experience of supporting and working with victim-survivors of domestic abuse. Frontline experience of working with victim-survivors would be an advantage.
- An understanding of the coordinated community response to domestic abuse and commitment to all aspects of partnership working to improve the response.
- A strong and demonstrable interest in economic abuse.
- Experience of developing and delivering training face to face and online.
- Strong communication and engagement skills.
- Experience of safeguarding and managing risk.
- Experience of working in partnership and managing relationships with voluntary and statutory sector agencies to enable their full participation in the partnership.
- Demonstratable experience of implementing project delivery plans with a range of stakeholders, and reporting on progress and risk management.
- Ability to produce high quality documents and maintain confidentiality.
- Excellent time management and organisational skills including the ability to work under pressure and meet tight deadlines.
- Ability to work effectively as a member of a team and on own initiative.
- A commitment to the values and ethos of SEA.
Desirable knowledge/skills
- Experience of contributing to the development of resources for self-advocacy/professional practice.
Abilities
- A fast learner who can hit the ground running.
- Adaptable and a good team player.
- A positive, can-do approach.
- Resilient, with a calm, measured approach.
Additional information
- This role is home-based. A laptop and telephone are provided, and travel expenses are covered.
- The team meets approximately once a month, virtually and in various locations across the UK on a quarterly basis.
- Appointment to this role will be subject to right to work in the UK.
- Due to the nature of our work, this role will also be subject to satisfactory Disclosure and Barring Service (DBS) enhanced check and references.
What we offer
- 25 days annual leave (pro rata), plus 5 Wellbeing Days (pro rata) and Statutory Bank Holidays.
- Flexible working.
- Working from home allowance.
- 3% Employer Pension Contribution.
- Reflective practice and Employee Assistance Programme.
- The chance to be part of our highly professional, supportive team.
Application and interview
- This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
- Apply via the link to the jobs page on our website.
- Applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
- If you have been shortlisted for interview, you will be informed by email.
- If you haven’t heard from us within three weeks of your application being submitted, please consider your application unsuccessful on this occasion.
- All posts, including remote posts, must be based in the UK.
- The deadline to submit your application is 2nd August 2024 at 1600hrs, although please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
- Interviews will be held throughout July and August.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
The client requests no contact from agencies or media sales.
The Organisation
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.
Business Development at Refugee Council
The Refugee Council is a leading UK organisation working with people seeking asylum and refugees to enable them to live with safety, dignity and to rebuild their lives. Our operational teams are based across England providing advice and specialist support to people on issues that impact their refugee protection journey: navigating the complex asylum system; addressing homelessness and poverty; accessing health care, education, and employment.
We operate four main service departments, Resettlement, Asylum, Integration & Employment and Children’s (IUSS & Youth Development). We also have a smaller Practice Development team supporting Refugee Community Organisations and frontline practitioners to develop their skills and capacity to meet the needs of people seeking asylum and refugees. Our Business Development team also sits within our services directorate, with close working with our Fundraising and External Affairs team.
Main Duties and Responsibilities
The Business Development Manager (Interim) is a pivotal role supporting our services to provide high quality, sustainable support with people seeking asylum and refugees. It plays an essential role to support our operational managers and working with people with lived experience of the refugee protection system to co-design their service models, and secure support for them from statutory commissioners. It is also a key partner for fundraising and communications colleagues, finance and operational colleagues to ensure that the systems needed to mobilise, develop, and sustain our services are fit for purpose.
- Lead bid teams developing complex six and seven figure statutory bids and proposals for single entity and consortium/partnership proposal at regional and national level.
- Lead on design of key service models as directed by Head of Business Development, to develop viable new service models, that prioritise quality, impact and sustainability, and highlight potential contractual or financial risks by working with the Head of Business Development, Service Managers and Finance colleagues.
For more information about this role, please view the job description on our website.
To apply, please complete the application form on our website via the apply button.
Closing date: 11th August 2024.
Interviews scheduled for 20th August 2024.