201 Supporter database officer jobs

Job Title: Church Engagement and Events Officer 

Responsible to: Senior Fundraising Manager 

Salary: £29,706 – £31,908 

Location: USPG, 5 Trinity Street, London, SE1 1DB 
 

Hours of work: Full time – 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu. The post involves up to 20% travel within Britain and Ireland.Permanent contract. 

The package also includes 

• 8% employer contribution to a pension 

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week 

• Season Ticket Loan 

USPG is the Anglican mission agency that partners with churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

The Job 

Reporting to the Senior Fundraising Manager, this role sits within the Communications, Engagement and Fundraising team. The Church Engagement and Events Officer will play a key role in building relationships with churches, supporters and volunteers across Britain, Ireland and Europe, helping them engage more deeply with USPG's vision and mission. 

You will lead the planning and delivery of USPG's events programme, including the USPG Conference, Founder's Day, In Conversation Dinners and the annual Carol Service, as well as supporting the organisation's presence at festivals, synods and other national events. Working closely with colleagues across the organisation, you will help create inspiring and engaging experiences that raise awareness of USPG's global mission. 

As the first point of contact for many church supporters, you will provide excellent stewardship, support and resources that inspire churches and communities to engage through prayer, giving and action. You will also contribute to the development of USPG's church engagement activity, helping to strengthen supporter relationships and increase engagement across the church year. 

About You  

You are a confident and proactive relationship builder with experience in planning events and working with churches, supporters, volunteers or Christian organisations. You are passionate about helping people engage with mission, justice and the global Church. 

An organised and effective communicator, you can manage multiple projects and events, build strong stakeholder relationships and work independently while contributing to a collaborative team. You are comfortable engaging with clergy, church leaders, volunteers and supporters, and are motivated by USPG's mission and Christian ethos. 

This is an exciting opportunity for someone looking to develop a career in church engagement, events and supporter relations within a respected international mission agency. If you have the skills, enthusiasm and commitment to help churches connect with God's mission around the world, we'd love to hear from you. 

How to apply 

Please download and complete the attached application form and email it to HR as indicated on the document.

If you would like to discuss the role, please feel free to contact Natasha Bourne, HR Manager. 

Please not that we are not able to offer visa sponsorship for this post, so you must have right to work in the UK.

Closing Date: 25th October 2026

Provisional Interview Date: 4th November 2026 (although we may hold interviews earlier, depending on the volume of suitable applications received)

We are looking for a part-time Membership Officer, who will be working alongside our existing part-time Membership Officer. Together, you will lead on administrative support of our membership functions. Reporting to our Operations Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership. This role will work Tuesdays, Thursdays and Fridays and will work one day a week in our office in Archway, London (Tuesdays).

This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.

We are looking for a committed and highly motivated individual with previous similar experience who is keen to join our small and friendly team. It’s important to us that the successful candidate will be in post for a substantial period. Occasionally this role would be asked to support at evening committee meetings or on Saturdays.

If you think you may have the relevant skills and experience, we look forward to hearing from you.

Reporting to the CEO and working as part of the senior management team, you will have overall responsibility for fundraising income performance, the development and delivery of LLST’s fundraising strategy, and the successful delivery and growth of our events portfolio. This includes the London Legal Walk, our flagship mass-participation fundraising event.

The role will lead and develop a team of three to four (direct reports), build strong relationships with supporters, corporate partners, sponsors and other stakeholders, and use performance data, KPIs and return on investment to inform decision-making and future development.

We are looking for someone with significant experience of fundraising and income-generating events, a strong track record of meeting targets, and experience of developing fundraising strategies, and plans. You will also have experience of leading and developing staff, delivering complex events, and building effective external relationships.

The successful candidate will be confident operating at both a strategic and practical level, able to work collaboratively across a small organisation, and comfortable representing LLST externally and reporting to senior colleagues and Trustees.

Experience of the legal, access to justice or related charity sector, and experience of Salesforce, would be desirable but are not essential.

Job Title: Supporter Experience Officer - VAC173

Working Hours: 37.5 hours per week (flexible working by agreement). It is expected that work will sometimes be required outside normal working hours. However, time off in lieu is offered in accordance with the policies and procedures.

Salary: Circa £30,000 per annum

Contract: Fixed Term 12 Months (Maternity Cover)

Deadline: Wednesday 30th September 2026

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds Hospitals Charity offices with occasional opportunity to work from home.

Please include a cover letter or short supporting statement explaining why you're interested in joining Leeds Hospitals Charity and how your skills, experience and values make you a great fit for the role.

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing. We bring together thousands of donors to make a meaningful difference for patients across Yorkshire, funding life-saving equipment, treatments, rare disease research and vital comforts where they are needed most.

Why This Role?

The Supporter Experience Officer plays a key role in delivering an outstanding, person-centered experience for supporters, patients, volunteers and staff. As a first point of contact, the postholder will provide excellent supporter care through the management of enquiries, donations, supporter communications and stewardship activities.

Your role will support the delivery and continuous improvement of supporter journeys, helping to ensure supporters receive timely, relevant and engaging communications that build loyalty, strengthen relationships and encourage long-term support. The Supporter Experience Officer will also provide volunteer co-ordination and operational support, contributing to an efficient, responsive and supporter focused fundraising team.

What We’re Looking For

• Experience delivering excellent customer service, supporter care or stakeholder engagement within a charity, healthcare, public sector or commercial environment.
• Strong communication and interpersonal skills, with the ability to build positive relationships with supporters, volunteers, patients, colleagues and other stakeholders.
• Experience managing enquiries and communications across multiple channels, including telephone, email and digital platforms.
• Excellent organisational and administrative skills, including record management, donation processing and maintaining accurate documentation.
• Experience using CRM databases and Microsoft Office applications for data management, reporting and supporter administration.
• Strong attention to detail, with a commitment to maintaining high standards of data quality, accuracy, confidentiality and GDPR compliance.

Key Responsibilities:

• Act as a first point of contact for supporters, responding to enquiries professionally and providing an outstanding supporter experience across all communication channels.
• Manage supporter records and administrative processes, including donation processing, Gift Aid administration, data management, reporting and supporter stewardship, ensuring accuracy, compliance and timely donor thanking.
• Build and maintain positive relationships with supporters, patients, volunteers and Leeds Teaching Hospitals NHS Trust staff, strengthening engagement, loyalty and connection to the charity’s impact.
• Lead the development and continuous improvement of supporter journeys, using feedback and insight to enhance satisfaction, retention and improve fundraising outcomes.
• Co-ordinate volunteer recruitment, induction, training, support and task allocation, ensuring volunteers have a positive and rewarding experience while maximising their contribution.

Full Job Description can be found on our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Annual pay review

· Birthday Day (Paid day off on your Birthday)

· Additional holidays based on length of service

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including:

o access to Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Leeds Hospitals Charity is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our recruitment practices support this by ensuring all employment positions are subject to a fair, and robust recruitment process, relevant to the role. This may include interviews, assessments, pre‑employment checks, including DBS checks, references, and an appropriate probationary period.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity.

At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.

This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.

You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.

What makes this opportunity different

This role offers more than traditional database administration.

Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.

You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.

What you’ll be doing

You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:

• Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
• Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
• Delivering clear training, guidance and practical support to CRM users
• Managing data imports, cleansing, audits and database administration
• Monitoring data quality and improving how supporter information is recorded
• Working with stakeholders to understand their needs and improve systems and processes

About you

You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.

You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.

You’ll bring:

• Proven ability to learn new systems quickly and develop advanced knowledge
• Strong data manipulation skills using Excel, Access or comparable tools
• Highly developed problem-solving skills
• The ability to investigate data or system issues methodically
• Experience managing several stakeholders and competing requirements
• The ability to draw out requirements and translate them into practical improvements
• Strong communication skills and the ability to explain technical information clearly
• A proactive approach and a high level of initiative

It would be helpful, but not essential, if you have

• Experience of working within a charity
• Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
• Experience using ImportOmatic or a similar data import tool
• Experience designing and delivering systems training
• Experience creating user guidance or process documentation
• Experience supporting CRM adoption or system change 

Benefits:

• Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
• 27 days’ annual leave plus bank holidays, rising to 29 days after five years
• A contributory pension scheme with employer contributions of up to 6%
• Life insurance for eligible pension scheme members
• Enhanced maternity and adoption leave and pay
• Employee assistance and confidential counselling services
• Flexible working options
• Subsidised on-site canteens
• A bright, modern Chelsea office close to South Kensington station
• The technology and equipment needed to work effectively from home

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all

Opoka is a subsidiary of Chrysalis Group and provides emotional support and guidance to women and children escaping domestic violence. Our services are delivered by specially trained bilingual IDVA’s, DV Outreach workers, Counsellors and Helpline & Crisis Response workers as well as a team of volunteers, peer-mentors, and community champions across the region.

We are seeking a Support Worker who will provide high quality practical and emotional support to women and children escaping domestic violence seeking refuge in our safe houses. You will oversee the smooth running of our safe houses and work alongside our Housing Team to provide an intensive housing management in our safe houses.

You will be bilingual in Polish and English and be able to converse fluently as organisational and communication skills are a key element to this role. You will have an understanding of safeguarding and domestic violence whilst bringing a trauma informed and a non-judgemental approach to this highly sensitive and confidential role.

High levels of time management skills and the ability to accurately enter highly confidential information into our databases so that your fellow team members can follow individual’s caseloads are essential.

As this role is working with women and children in extremely vulnerable situations, the post is only open to women applicants and as this role provides regulated activities under the Disclosure and Barring Service (DBS) candidate are required to undertake an enhanced DBS check.

You will hold a full UK driving licence as you will be visiting our safe houses daily.

PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team. 

About the role

This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time

• Build and manage an individual giving programme.

• Support and build upon the community fundraising activity

• Develop persuasive campaigns, cases for support and donor communications.

• Maintain the CRM and utlise it to its full potential

• Keep accurate records, forecasts and pipeline reports.

About you

You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.

Why join us?

This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.

About us

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The Role

The Corporate Partnerships Officer is a pivotal role in the Museum’s Corporate Partnerships team, and is an ideal opportunity for someone looking to develop from their first fundraising role or transfer skills from a sales/agency background into Museum fundraising. As a core member of this small, but impactful team, you will hone your skills in securing and delivering corporate sponsorship and memberships, contributing to the shared team financial target, and working closely with other teams and colleagues across the Museum.

Key responsibilities will include playing an active role in developing and delivering the corporate fundraising plan, contributing towards team-wide financial targets, supporting the identification and approaches to potential new corporate supporters of the Museum, and supporting the stewardship and management of corporate supporters. The successful candidate will be responsible for administrative support and record management, ensuring web content is up to date, and updating key performance indicators.

The successful candidate will have excellent administrative, time management, and communication skills, including a proven ability to interact well and develop strong working relationships with colleagues and supporters alike. They will have the ability to assimilate information well and adopt written house style, have strong problem-solving skills and a willingness to share new ideas, and excellent attention to details. A working knowledge of the fundraising landscape and trends, as well as Raisers Edge, is desirable.

This is a full time, fixed term role for 2 years in Band 6, Management and Competent Specialists. Core hours of work will be 36 per week, Monday to Friday, between 9am-5pm, with an additional hour to be worked as agreed upon with management. Due to the nature of the work flexibility is required in meeting the demands of the role.

Salary: £31,400 per annum

We encourage you to read the attached job description/person specification before applying for this role. 

Please be aware that we are unable to sponsor visas.

Please also note that due to our commitment to internal opportunities for current staff, internal candidates will be considered first for this role.

Interviews are pencilled in w/c 12 October.

Benefits

We offer:

•    A generous pension scheme
•    22 days annual leave (rising to 25 after 1 year) plus bank holidays 
•    40% discount in our cafés, 30% in our shops
•    Interest-free loans (travel, bike, gym, learning)
•    Free Life Assurance Scheme covering you for 2 times your annual salary
•    Free entry to exhibitions at partner museums and galleries
•    Flexible and hybrid working options
•    A culture that celebrates individuality, collaboration, and innovation

EDI

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

Context of role:

The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers
while ensuring effective monitoring, reporting and continuous improvement. The role involves regular travel within Wessex

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.

About Us

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The Role

The Development Team secures vital funding to support core programming and public engagement, exhibitions, collections care and major capital projects at Royal Museums Greenwich. We work with philanthropists, companies and trusts & foundations, building a community of generous and loyal supporters from our Patrons Circle and legacies to major grants and corporate partners. Our current focus is to secure a team target of £2M revenue income in this financial year, and deliver the funding needed to deliver First Light, a landmark capital transformation of the Royal Observatory Greenwich.

This is an exciting time to join this busy, tight-knit fundraising team, to work across all fundraising disciplines and to play a vital role in our future success.

Reporting to the Senior Manager: Development Business Operations, and working with all our fundraisers, the post holder will play a vital role in creating action led prospect pipelines.  

Key responsibilities include the identification and assessment of new prospective donors to increase Royal Museums Greenwich's donor pool - based on a solid understanding of current projects and priorities. Prospect pipeline activity will be supported by detailed research profiles and due diligence, ensuring that fundraisers are informed and focussed and to ensure prospect cultivation actions and deadlines are regularly recorded, kept on track and on target.

The role is responsible for maintaining the department's systems, processes and data - always aware that effective management maximises income generation and donor engagement and always seeking improvement in these areas. This role has responsibility for day-to-day management of, and training on, the fundraising database: Blackbaud’s RE NXT. The database is a vital tool in recording fundraising opportunities and actions, recording gifts, stewardship and donor interactions with Royal Museums Greenwich. As such, a good understanding of data protection law and how it is applied will play a large part in this role.

The successful candidate will have a track record in successful research, an interest in the heritage sector, and will demonstrate strong writing and analytical skills. They will be able to work on their own initiative, as well as having an understanding of the importance of data management and how process improvement can lead to more efficient working.

This is a full-time, permanent role in Band 6 - Management and Competent Specialists. Core hours of work will be 36 hours per week, Monday to Friday between 9am - 5pm, with an additional hour to be worked as agreed upon with management. Occasional evening working will be required - as part of the wider team - to support fundraising events.

Salary: £31,400 per annum.

Prospective candidates are encouraged to read the attached Job Description and Person Specification before applying.

Please be aware that we are unable to sponsor visas.

Please also note that due to our commitment to internal opportunities for current staff, internal candidates will be considered first for this role.

Interviews are pencilled in for the week commencing Monday 5th October.

Benefits

We offer:

•    A generous pension scheme
•    22 days annual leave (rising to 25 after 1 year) plus bank holidays 
•    40% discount in our cafés, 30% in our shops
•    Interest-free loans (travel, bike, gym, learning)
•    Free Life Assurance Scheme covering you for 2 times your annual salary
•    Free entry to exhibitions at partner museums and galleries
•    Flexible and hybrid working options
•    A culture that celebrates individuality, collaboration, and innovation

EDI

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.

We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.

We are looking for a dynamic, enthusiastic and proactive individual to play a key role in shaping and enhancing our direct marketing programme. Working closely with the Supporter Experience Manager you will be responsible for the achievement and development of direct marketing income at The Christie Charity and will support on the development of our supporter experience programme.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this exciting opportunity could be the role for you.

Job Title: Mass Participation Event Manager 

Location: Hybrid, minimum 1 day per week in our London Bridge office 

Contract: Permanent

Working Pattern: Full-time role based on a 32-hour working week across four days

Reporting to: Head of Fundraising (Community & Events) 

Salary: £35,000 – £37,000 per annum 

About Spinal Research 

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved. 

The Role 

This is an exciting opportunity to join our Events team in a newly created management role, building on four years of significant growth and success across our mass participation programme.

As Mass Participation Event Manager, you will play a key role in shaping the future direction of the programme while driving continued growth in income, participation and supporter engagement. You will have responsibility for the development, performance and delivery of the mass participation portfolio, working closely with the Head of Fundraising (Community & Events) to grow income, participation and engagement.

Alongside this overall responsibility, you will have direct ownership of your own area of the portfolio, including the Great North Run, Berlin Marathon, Chicago Marathon, Cape Town Marathon and our wider challenges programme. You will manage these events from recruitment and participant onboarding through to fundraising, event-day delivery and post-event stewardship, while supporting the Head of Fundraising (C&E) with our flagship London Marathon.

You will also line manage the Events Junior Officer, who will have direct responsibility for their own allocated events. You will provide leadership, direction and support to ensure their events are delivered successfully and contribute to the wider mass participation goals.

This is a senior, hands-on role. You will be expected to lead the development of the overall programme while remaining directly involved in the day-to-day delivery of your own events. This includes recruiting and stewarding participants, developing campaigns, managing budgets and suppliers, speaking directly with supporters and being hands-on at events. 

Key Responsibilities 

· Strategy & Growth: Grow the mass participation portfolio, increasing income, participation and engagement through insight-led planning.

· Supporter Recruitment & Stewardship: Lead recruitment campaigns and deliver excellent supporter journeys from sign-up to post-event stewardship.

· Event & Portfolio Management: Manage allocated events end to end, including budgets, logistics, suppliers, event-day delivery and major event support.

· Team Management: Line manage the Events Junior Officer, providing direction, support and oversight across their events.

· Systems, Insights & Reporting: Use CRM and performance data to monitor KPIs, report on progress and inform future activity.

· Collaboration: Work across the Community & Events team and wider organisation to deliver a strong, aligned mass participation programme.

About you 

· Proven experience growing mass participation fundraising, with a track record of increasing income, participation and supporter engagement.

· A track record of increasing income, participation and supporter engagement.

· Experience leading recruitment campaigns and managing supporter journeys.

· Confident managing event budgets, suppliers, CRM systems and performance data.

· A strong communicator who builds great relationships with supporters, colleagues and partners.

· Highly organised, proactive and able to manage multiple priorities.

· Experience leading, supporting or developing others.

· Comfortable balancing strategic thinking with hands-on delivery.

Why Join Us?  

• Full-time role based on a 32-hour working week across four days, with Fridays as a non-working day.
• 8% pension contribution.
• Flexible, hybrid working environment split between home and our London Bridge office. 
• Opportunity to play a key role in a growing fundraising programme.
• Join a supportive, values-driven team built around commitment, integrity, collaboration and innovation.

Occasional evening or weekend working may be required to meet organisational needs, with time off in lieu provided. 

Ready to help us deliver life-changing impact? 
Apply now to join Spinal Research and play a key role in our mission to cure paralysis. 

Spinal Research is a Disability Confident Committed employer and welcomes applications from all candidates. We are committed to making our recruitment process inclusive and accessible and will provide reasonable adjustments throughout the recruitment process where required.

About the role

You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office.

You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK.

What you'll do

• Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK

• Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.

• Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods.

• The team are experts in providing excellent customer care and have to maintain good working knowledge of all fundraising activity; research developments; current campaigns and the requirements of people affected by Parkinson’s

• Contribute to the ongoing development and improvement of systems and procedures including the organisation's feedback function.

What you'll bring

• Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner

• Demonstrable experience of working with a relational database and accurate data entry, including financial and fundraising coding

• Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies

• Ability to work flexibly and effectively as part of a team

• Ability to develop positive working relationships with a range of people internally and externally.

Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description.

Applications close on Sunday 20 September 2026.

Interviews for this role will be held on Wednesday 30 September, in person at our London Office.

Database & Fundraising Manager

£38,000–£43,000 | Fully Remote | UK | 7-Month FTC | Immediate Start | Potential to Become Permanent

Sector: Animal Welfare Charity
Reporting to: General Manager / CEO
Working pattern: Fully remote 
Contract: 7-month Fixed Term
Start: Immediate
Salary: £38,000–£43,000pa

The Opportunity

We are supporting an established UK animal welfare charity with the appointment of a Database & Fundraising Manager on an initial 7-month fixed-term contract, with the potential for the position to become permanent. Ideally able to travel to the Kent office Wednesday's but not essential.

This is a hands-on fundraising operations role with responsibility for the charity's CRM, supporter data, income processing, reconciliations, direct debits, lottery administration and fundraising campaign data.

You will work closely with the fundraising team, senior leadership and external accountants and suppliers, taking ownership of accurate data and efficient processes during a period of transition.

Key Responsibilities

• Manage the charity's Raiser’s Edge CRM, including data entry, cleansing, imports, exports and supporter records.

• Produce data selections, segmentation, reports and analysis for fundraising and communications.

• Manage direct debit and standing order administration, including uploads, cancellations, unpaid payments and reconciliations.

• Reconcile fundraising income against bank and accounting records and investigate discrepancies.

• Oversee lottery administration, including membership records, monthly draws and winner communications.

• Support fundraising appeals through data selections, exports and coordination with external mailing suppliers.

• Monitor fundraising income and produce accurate reports.

• Maintain database processes, documentation and data quality.

• Provide general fundraising and supporter administration as required.

About You

We're looking for an experienced fundraising database, CRM, data or income-processing professional with:

• Proven experience using Raiser’s Edge or a comparable fundraising CRM.

• Advanced Excel and strong data-management skills.

• Experience working with large datasets, imports/exports, segmentation and reporting.

• Experience with direct debits, standing orders, income processing or financial reconciliation.

• Exceptional attention to detail and accuracy.

• Strong organisational and problem-solving skills.

• The ability to work independently and manage competing priorities.

• A good understanding of CRM data quality and best practice.

Charity or fundraising experience is desirable but not essential.

Why this role?

A varied, hands-on opportunity combining CRM, fundraising data, income processing and operations, within a purpose-led animal welfare organisation. The role offers significant ownership and the potential to continue permanently following the initial contract.

If you have the above skills and experience and are immediately available please apply online today, I would love to have a conversation with you!

Applications are being considered immediately, and successful candidates will be invited to interview as soon as possible.