Supporter database officer jobs
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This role will be known internally as Supporter Care Executive.
Main duties and responsibilities of the role:
Supporter engagement
· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
· Managing email enquiries, either by responding or forwarding as necessary.
· Responding to written enquiries received in the post.
· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
· Recording feedback received by the charity and assisting in the resolution of complaints.
· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
· Processing and thanking donations relating to regional fundraising and sporting events.
· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.
· Opening and batching incoming post.
· Updating team procedures as required.
· Archiving, scanning and filing documents.
Other duties
· To take personal responsibility for ensuring a good working knowledge of Alzheimer’s Research UK when communicating with supporters. This will require attendance at marketing campaign briefings and other staff presentations and continuously building knowledge by taking the time to read daily news summaries, press releases and the staff intranet.
· To recognise fundraising, engagement and retention opportunities when communicating with supporters using a range of initiatives to explain how donations positively contribute towards the cause.
· To actively and enthusiastically promote supporter care at Alzheimer’s Research UK and be willing to take part in various initiatives to help maintain this such as department updates and trainings and being involved in inducting new starters to Alzheimer’s Research UK on the work of the Supporter Care team.
What we are looking for:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Engaging and professional telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Professional and hard-working team player.
· Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 3rd August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We are seeking an organised, data-driven, and creative Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire supporters and grow income for Southampton Hospitals Charity.
You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products.
Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and maximise income from individual giving.
Main Responsibilities:
Campaign development and delivery
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Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention.
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Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content.
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Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed.
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Lead on campaign timelines and ensure activity is delivered on time and within budget.
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Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications.
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Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency.
Supporter journeys & stewardship
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Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations.
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Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.
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Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience.
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Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging.
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Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors.
Data & insight
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Work with Database & Insights Officer to segment data, analyse results, and inform decision-making.
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Regularly track and report on KPIs such as response rate, income, ROI, and donor retention.
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Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns.
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Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices.
Collaboration & compliance
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
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Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
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Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
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Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
Person Specification:
Knowledge and experience
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Experience working in the charity or healthcare sector
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Familiarity with direct debit, regular giving or payroll giving programmes
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Experience supporting or delivering multi-channel fundraising or direct marketing campaigns
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Excellent copywriting and editing skills for fundraising appeals
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Experience using CRM systems and data segmentation (Beacon preferred)
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Ability to manage external suppliers, designers and/or printers
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Understanding of GDPR, Fundraising Regulator guidance, and supporter consent
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Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics)
Skills, abilities, and behaviours
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Strong written and verbal communication skills with excellent attention to detail
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Ability to manage multiple projects with competing deadlines
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Confident analysing and interpreting data to guide decisions
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Strong organisational skills with a proactive, problem-solving approach
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Ability to work independently and as part of a close-knit team
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Comfortable working collaboratively across departments
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Empathy and understanding of supporter motivations and behaviour
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Commitment to the values and goals of Southampton Hospitals Charity
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Friends of Moorfields
The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.
The Friends provide a range of services to support the work of the hospital – including the purchase of clinical equipment – and managing the trust’s volunteer programme.
The Position
The Volunteer Support Officer is an exciting and challenging role, responsible for assisting the Volunteer Services Manager in the recruitment, administration and support of a network 350+ volunteers throughout the trust, with a focus on Moorfields Network Sites.
The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.
Key Accountabilities
- To lead on the recruitment, administration and support the teams of Volunteers at various Moorfields Network Sites.
- To support the delivery of the ‘Telephone Support Service’
- To promote and support volunteer services in Moorfields City Road.
- Other General Duties.
No Recruitment Agencies Please
Helping to ensure that everyone who comes to Moorfields, for whatever reason, has the best possible experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy and Partnerships Officer
Location: Wenlock Road, London, N1
Compulsory 2-week office attendance during an appeal
Salary: £32,240 per annum
Contract status: Full time, permanent (subject to completion of 3- month probationary period)
About the role
We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams.
This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you.
***Please download the job description for full details***
About you
You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work.
You have experience in:
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Supporting fundraising, sales or customer-facing teams with administrative or database tasks
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Managing accurate data records, ideally using Salesforce or similar CRM tools
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Coordinating events, communications or supporter journeys
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Responding to enquiries and providing excellent customer service
You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes.
Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact.
Key Responsibilities include
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Providing high-quality admin support across the Philanthropy, Partnerships and Trusts and Foundations teams.
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Maintaining accurate donor records and managing donation processing, acknowledgements and data entry
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Supporting donor stewardship and event logistics
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Taking direct responsibility for managing high-value individual donors and third-party fundraisers
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Supporting appeal activity, including creating bespoke communications and coordinating assets.
What we offer
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Flexible working hours (outside of an appeal)
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25 days annual leave, rising with length of service.
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3% employer pension contribution, rising to 8% post probation
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HealthCare Cash Plan (~£1,660 cash value per year)
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Wellbeing support
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Discounted access to various health club providers (via Wellhub)
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Discount schemes for various retailers and businesses
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Discounted tickets for events
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Season ticket loan (post probation)
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Financial hardship loan (post probation)
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Salary sacrifice, Cycle & Car scheme (post probation)
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role.
As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.
About Us
The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic and proactive Legacy Marketing Officer to build and maintain a strong Legacy Giving programme by developing long-term relationships with donors, ensuring they feel appreciated and connected to World Horse Welfare’s mission.
This role is key to sustaining donor retention through personalised communication, reporting on the impact of their contributions, and creating a meaningful donor experience. Working closely with the Senior Marketing Officer and wider Fundraising and Communications teams, you will help enhance every donor touchpoint, secure support through gifts in wills and make sure every donor feels valued and closely aligned with the charity’s mission and successes. This is a fantastic opportunity to join a busy, friendly and dedicated team at one of the UK’s leading animal welfare charities and play a vital role in growing our fundraising success.
The ideal candidate will be an experienced fundraiser, ideally with legacy stewardship experience, who understands the importance of legacy giving and can communicate options clearly and sensitively. You’ll be familiar with online legacy platforms, aware of the legal and financial aspects of gifts in wills, and committed to ethical fundraising. Strong copywriting, data skills, and experience with social media campaigns are essential, along with excellent communication, project management, and the ability to thrive in a busy, collaborative environment.
Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, compassionate leave, death in service of 4 x annual salary and a minimum of 31 days holiday (including bank holidays and a mandatory shutdown between Christmas and New Year).
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This exciting role is all about creating meaningful and transformative experiences!
As a Field Experience Specialist, you will inspire and deepen supporter engagement through well-executed and impactful in-person and virtual trips to the field. From planning and communication to trip leadership and post-travel engagement, your work will help connect supporters more deeply to our mission.
You will collaborate across departments, coordinate group and individual sponsor visits, and ensure every journey runs smoothly, safely, and with excellence. You will also help supporters understand the heart of Compassion’s ministry, encouraging greater connection, activism, and long-term commitment.
If you are passionate about crafting life-changing experiences, have a heart for service, and thrive in organisation and communication, we would love to hear from you.
Key Responsibilities
- Actively maintain and promote Compassion UK's Christian ethos and values.
- Coordinate and administrate in person and virtual group trips and individual sponsor visits to the field as well as leading group trips.
- Inspire, educate, guide and advise supporters regarding travel to the field in line with Compassion procedures and policies.
To flourish in the role, you should:
*You’re organised, proactive and detail-focused. You manage your time well, prioritise effectively, and stay calm under pressure. You take pride in delivering accurate, high-quality work, even when juggling multiple tasks.
*You’re confident with systems and communication. You’re fluent in written and spoken English, comfortable with numbers, and experienced using Microsoft Office and similar tools. You communicate clearly and adapt your tone to suit different audiences.
*You’re a thoughtful project manager. You’ve led projects from start to finish, breaking them into manageable steps, coordinating with others, and ensuring timely, effective delivery.
*You offer excellent service and support. You understand the needs of our supporters and respond with empathy and care. Whether by phone, email, text or social media, you create positive experiences that reflect our values.
*You’re a collaborative team player. You build strong, respectful relationships and contribute to shared goals with humility and kindness. You know when to lead, when to support, and how to work well with others.
*You’re adaptable and solutions-focused. You bring fresh ideas, embrace change, and approach challenges with creativity and a positive attitude. You’re confident working independently and know when to seek support.
*You’re aligned with our mission. You’re passionate about Compassion UK’s ministry and committed to engaging supporters as partners in this life-changing work.
*Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. You can read more about this in our Policy on Posts to be Held by Christians.
Location, hours and benefits
Office-based
*Hybrid working is offered as a benefit. You will work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays. However, we reserve the right to vary those arrangements in future.
Hours: 35 Hours per week (we are NOT able to offer part-time hours)
Apply by
- 10am on 5 August 2025
- Interviews are expected to be held week commencing 11 August.
- We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and experiences
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.



The client requests no contact from agencies or media sales.
Railway Children is seeking a proactive and relationship-driven Events & Corporate Fundraising Officer to help grow income and deepen supporter engagement. You’ll play a key role in delivering exceptional experiences for event participants and corporate partners, helping to build long-term support for our mission to protect children at risk of life on the streets.
About Railway Children
We believe in a world where no child is left behind. Every year, thousands of children face danger on the streets and public transport networks. Railway Children works across the UK, India, and East Africa to intervene early, protect children, and create lasting change. Our partnerships with the rail industry and local communities help us reach children before harm occurs.
We’re proud of our inclusive, flexible, and values-led culture. With strong family values at our core, we offer a supportive environment where staff are empowered to grow and thrive.
Key responsibilities
- Support the planning and delivery of Railway Children’s events programme
- Provide excellent supporter care from registration through to post-event follow-up
- Build and maintain strong relationships with fundraisers, donors, and volunteers
- Research and identify new corporate partnership opportunities
- Support employee engagement initiatives and corporate fundraising activities
- Maintain accurate data and produce insightful reports to inform strategy
What we’re looking for
- Experience in supporter care, fundraising, or customer relationship management
- Strong communication and interpersonal skills
- Excellent organisation and time management abilities
- A collaborative, detail-focused, and values-led approach
- Confidence using CRM systems and analysing supporter data
What we offer
- 25 days annual leave (rising to 30 with service)
- Birthday leave and “Railway Children Day”
- 6% employer pension contribution
- Opportunities to visit our projects in the UK, India, and East Africa
- A flexible, inclusive, and supportive working culture
To apply:
Please complete the application form on the Railway Children jobs webpage. Please note: we do not accept CVs, academic certificates, or covering letters.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Business Development Officer
UK-wide
£32,145 per annum (pro rata for part time hours)
Ref: 25REC
Part Time: 30 hours per week – happy to talk flexible working
Base: Hybrid working at any UK Sustrans Hub
About the role
We have a new opportunity for a Senior Business Development Officer to join Sustrans. In this pivotal role, you'll support Sustrans’ commercial strategy by leading and improving our competitive bidding process and delivering high-quality business development support across the organisation.
Key responsibilities will include:
- Championing innovation in our business development approach
- Developing compelling new offers and refining internal processes
- Providing expert bid-writing guidance and quality assurance
- Fostering collaboration across teams and leveraging internal expertise
- Strengthening Sustrans’ ability to win new opportunities and build strong, strategic partnerships
This is an exciting opportunity to influence the future of sustainable transport by helping us grow our impact and reach.
Candidates should be based within the geographical area with regular travel expected to the nearest hub.
About you
As an excellent communicator, you work well with other people and develop strong relationships.
You have experience of working in business development or a relevant setting. You have previously developed successful funding bids and competitive tenders. You work well with others, identifying new opportunities and gaps in the market. You coordinate activities using an established process - holding people to account and meeting deadlines. Your copy is of a high standard and you are confident reviewing others' work. You have a proactive mindset with a focus on quality, impact, and continuous improvement.
Previous experience of working in this area isn't a necessity. If you are well-organised, with an eye for detail, and work well with others - we'd welcome an application from you.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 13 August 2025.
- Interviews will take place in via MS Teams during the 1st or 2nd of September 2025
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Do you have a passion for organisational systems and high-quality governance? Are you looking for an opportunity to play a vital role in supporting the governance structures of a large and diverse diocese?
The London Diocesan Fund (LDF) is seeking a Governance Officer to play a key role within the Governance Team, supporting the Diocese of London in delivering effective oversight through its Synods, Committees, and Boards.
What You’ll Be Doing:
- Managing governance diaries and coordinating key meeting logistics.
- Preparing, proofing, and distributing papers for committees including Diocesan Synod, Diocesan Bishop’s Council, Audit and Risk Committee, and Diocesan Finance Committee.
- Maintaining accurate membership records and monitoring governance inboxes.
- Supporting GDPR and election processes and providing administrative support to the Head of Governance.
Who We’re Looking For:
Essential
- Strong organisational skills and high attention to detail.
- Proficiency in Microsoft 365 (including Word, Outlook, SharePoint, and Teams).
- High level of literacy and ability to proof-read formal documents.
- Experience juggling multiple priorities and tight deadlines.
- Excellent interpersonal skills and ability to work with stakeholders at all levels.
Desirable
- Experience in a governance or compliance-related role.
- Familiarity with election procedures or Church of England structures.
About the London Diocese Fund (LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Additional Information:
- (Enhanced DBS check required, if applicable)
- (Any occupational requirement, e.g., to be a practising Christian)
- (Flexible working options, if relevant)
Why Apply?
✔ Generous holiday entitlement (27 days + bank holidays + Christmas closure)
✔ Access to private medical insurance and Employee Assistance Programme
✔ Excellent pension scheme and training support
If you are excited about this opportunity and meet the criteria, we’d love to hear from you!
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification see the attachment.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Officer
Responsible to: Individual Giving Manager
Salary: £28,000 - £32,000
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week
The package also includes
· 8% employer contribution to a pension
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice.
You can find out more about our work by visiting our website.
The Job
Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team. The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes.
You
You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.
How to apply
Please complete the application form and equal opportunities form.
If you would like to discuss the role, please feel free to contact Natasha.
Closing Date: 20th July 2025
Interview Dates: Rolling Interviews
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea is embarking on a transformative journey with our Launchpad Programme - a major cross-organisational initiative to consolidate all customer and animal data into one integrated CRM system. As part of this ambitious project, we are creating new roles to support our teams as they contribute to programme activity.
Supporter-Led Fundraising has been identified as a major growth opportunity in our Income Generation strategy, and we have ambitious plans for it going forward. This contract role will independently manage the planning, development, and delivery of Battersea’s Supporter-Led Fundraising programme, as well as provide support to the wider Events and Supporter-Led Fundraising team on other projects.
We are looking for a Senior Events & Supporter-Led Fundraising Officer (DIY/Community), with experience in Supporter Led Fundraising programme development, who can hit the ground running to lead on the delivery of our ambitious plans.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 27th July 2025*
Interview date(s): First round interviews: w/c 4th August 2025. Second round interviews: TBC
*All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
This vital Data Officer role will support the Data Team in maintaining and developing the supporter relationship database (Salesforce NPSP), providing high quality support to CBM UK staff. You will be part of a dynamic & highly skilled Fundraising and Communications team, dedicated to inspiring people in the UK to help transform lives in some of the world’s poorest places.
Key Responsibilities
The Data Officer supports the Data Team to effectively use and maintain the fundraising database across the organisation to increase fundraising, communications and engagement potential.
1.Salesforce Maintenance and Support
a)Support with maintenance and administration of the supporter relationship database(Salesforce NPSP) and suite of Salesforce apps.
b)Provide first line support to members of staff responding to queries and issues.Escalate more complex issues to Senior Data and Insight Officer and Data and InsightManager as appropriate.
c)Import data and income into Salesforce from external data sources
d)Support Fundraising & Communications team in producing data for direct marketingappeals and carry out data checks to ensure data accuracy.
e)Perform data de-duplication and cleansing to ensure the accuracy and integrity of thedatabase, ensuring compliance with organisational policies and regulations
f)Assist the Fundraising & Communication team in building reports and dashboards todeliver timely and critical information.
g)Provide Salesforce training to new and existing users and support the development ofuser guides and training resources.
2.Other
(a)Contribute to a positive, inclusive working culture that reflects CBM UK’s values andcommitment to impact. Promote cross-team collaboration and innovation.
(b)Work collaboratively with colleagues across teams to support integrated working andshared learning.
(c)Undertake any other duties as required by the Data and Insight Manager andDirector of Fundraising, Impact & Communications.
Please downoad the Recruitment Pack for full details.
The client requests no contact from agencies or media sales.
Join Us in Making a Difference at Marie Curie
Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Your Role in Our Vision
As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate.
Your work will ensure that supporter inquiries are handled with care, registrations for fundraising appeals and campaigns are seamlessly managed, and all fundraising events are executed to the highest standard.
Is This Role for You?
- Ability to communicate effectively with supporters and colleagues, ensuring clear and positive interactions.
- Strong focus on delivering outstanding Supporter Service with empathy and professionalism.
- Proficient in prioritising and managing multiple tasks efficiently to meet deadlines.
- Excellent ability to build meaningful relationships with supporters and colleagues, fostering collaboration and trust.
- High ethical standards and reliability in handling sensitive information and responsibilities.
- Capacity to address challenges and resolve issues effectively as they arise.
- Ability to work independently while maintaining focus and drive to meet objectives.
Key Responsibilities
- Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events.
- Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate.
- Assist in planning and coordinating a variety of fundraising events to meet organisational goals.
- Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently.
- Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations.
- Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders.
- Actively committed to Marie Curie’s values, role models behaviours with authenticity and purpose.
What You’ll Need
- Proficiency in Microsoft Office packages
- Excellent written, verbal and oral communication skills
- Experience in customer services
- Ability to multi-task and prioritise workload
Please see full job description here
How to Apply
Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.
Application deadline: Sunday 20th July 2025
Salary: £22,386 - £23,600
Contract: Full time contract (12 month) and 1 permanent role
Location: Hybrid Remote
Why Join Marie Curie?
- Flexible working arrangements
- 25 days of annual leave plus bank holidays
- Pension contributions up to 7.5%
- Loan schemes for bikes, computers, and season tickets
- Continuous professional development opportunities
- Enhanced wellbeing and employee assistance programmes
- Membership discounts through the Blue Light Card
- AND SO MUCH MORE!
Join us in shaping a society where everyone receives the care they deserve at the end of life. Let’s make a lasting impact together.
Marie Curie is committed to diversity, inclusion, and creating a safe and supportive workplace for everyone. We encourage applications from individuals of all backgrounds and lived experiences
The client requests no contact from agencies or media sales.
The post holder will work closely with the Head of Education and Development to support the delivery of BASHH’s broad programme of education and training. They will be responsible for the day-to-day administration of the STI Foundation and will provide executive support for the STI Foundation Steering Group and BASHH’s Education Committee.
They will also support the BASHH membership function to ensure that BASHH meets the changing needs of our members and drives forward the agenda for better sexual health and HIV care for all.
Joining at an exciting time for BASHH, the post-holder will ensure the continued integrity and credibility of BASHH’s extensive education and training offering, playing a significant role in equipping our world-class genitourinary medicine workforce to build, adapt to and influence change at a national and global level.
The client requests no contact from agencies or media sales.
Salary: £25,971
Grade: 6
Position type: Part time, Permanent (1x 0.8 role Monday - Thursday and 1 x 0.6 role Wednesday to Friday) Flexible working considered
Responsible to: Supporter Care Team Lead/Officer
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall. (Hybrid working with a minimum of two days in the office)
Who are we looking for?
We are looking for a proactive and enthusiastic individual with a passion for amazing supporter experience. The ideal candidate will be a great communicator and be a real people person with previous experience in customer facing roles. They will have a keen eye for detail, able to accurately follow processes and have experience handling spreadsheets and databases.
As part of a growing organisation, we are looking for someone with an interest in supporter engagement and international affairs who will continuously seek new ways to ensure supporters are at the heart of everything we do.
Main Roles & Responsibility to include:
As part of the Supporter Care team, the Supporter Care Assistant will help provide an excellent supporter experience and through every interaction will seek to build meaningful relationships with our supporters which increases their level of satisfaction and engagement. Whether you are handling donations, maintaining a high-quality database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, or providing supportive administrative services to the department, the delivery of outstanding customer service to our many supporters will remain at the heart of your role and be the focus of your efforts. Over the coming year ShelterBox is transitioning to a new CRM system (Dynamics 365), and the job holder will be involved in supporting team SMEs (Subject Matter Experts) and being active participant in adopting new changes and learning new processes.
Duties will include but not be limited to:
- Delivering a consistent and high quality of supporter engagement through all enquiry channels including inbox, phone calls, social media direct messages and post.
- Managing the ongoing relationship with supporters as they progress in their ShelterBox journey.
- Championing the supporter voice throughout the organisation via meetings, communications and daily interaction.
- Processing and acknowledging all donations that have come in through a range of sources including but not limited to post, website, standing orders, direct debits and financial reconciliations.
- Maintaining accurate gift aid records.
- Ensuring supporter records are kept up to date and data entry is accurate, recording all communications on our CRM database.
- Producing written correspondence such as bespoke letters and responding to feedback or complaints.
- Aiding the Supporter Care Manager, Supporter Care Team Leader & Supporter Care Officer in project work that will develop the team's approach to supporter engagement.
- Supporting and supervising volunteers within the team.
- Taking an active part in ensuring your own personal development.
- Contributing new ideas and continually seeking to improve processes to drive efficiency and improve supporter experience.
- Undertaking general admin tasks related to supporter communications such as filing, scanning etc.
General Duties
- Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience.
- Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.
- Always following all policies and procedures and contributing to the review of any policies and procedures as required.
- As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
- Occasionally represent the work of ShelterBox at events to members of the public and supporters.