Supporter engagement officer jobs in bermondsey, greater london

Are you a creative and detail-oriented person with a passion for mental health and dementia?

South East London Mind is seeking a Graphic Design Assistant to help our Communications team produce high-quality print and digital materials. You'll be a key part of our effort to increase the charity's visibility and impact across Bromley, Greenwich, Lambeth, Lewisham, and Southwark.

Key responsibilities include:

Design and Marketing - assist with the design and publication of print materials, including the annual review, newsletters, posters, and flyers.

Communications - help ensure brand consistency across all platforms and support our communication efforts by working closely with staff, partners, and suppliers.

Support - provide valuable support to the Digital Marketing Officer and Fundraising Manager on various campaigns and projects.

This is a great opportunity to use your design skills to make a real difference in the community.

Closing date: Tuesday 30th September (11:59pm)

Likely interview date: Tuesday 14th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London. 

LMK’s Head of Programmes leads, develops and delivers LMKs high quality education programmes for young people and the trusted adults around them, ensuring our programmes are responsive to the changing experiences of young people and the feedback from our programme evaluation. Leading a passionate and talented team of employees and freelance youth workers, this role is an important ambassadorial role for LMK, bringing gravitas and insight from your experience of education provision to evidence LMK’s impact to fellow education professionals, youth workers, funders and the media. Working with the CEO, and our Youth Advisory Board, this role helps shape the strategic direction for LMK. 

Please see job description for more details.

Are you a strategic leader with a passion for fundraising, communications, and community impact? Vauxhall City Farm is looking for a visionary Head of Fundraising and Engagement to shape and drive the income and engagement strategies that will support our ambitious growth as we reach our 50th anniversary in 2026. As part of the Senior Management Team, you will play a pivotal role in developing our next five-year strategy, while leading fundraising, marketing, and events that bring our mission to life. This is a unique opportunity to lead in a purpose-driven organisation, championing innovation and impact in one of London’s leading city farms. 

We're looking for someone with:

• Proven senior leadership and stakeholder engagement experience

• A strong track record in growing income across fundraising streams

• Deep knowledge of charity fundraising, communications and marketing

• Experience managing teams, budgets, and complex projects

• Excellent strategic thinking and operational delivery skills

• Confidence working with Boards, funders and partners

• A collaborative, values-driven leadership style

• Strong understanding of governance, safeguarding and compliance

A national gambling harm prevention organisation is looking for a passionate Training & Engagement Officer to deliver engaging training, build strong partnerships, and help raise awareness about gambling harms.

Salary: £32,000 – £35,000 (depending on experience)
Location: Remote / home-based, with UK travel for in-person sessions

The Role

As Training & Engagement Officer you’ll deliver high-quality gambling harm education and training across a variety of settings — from schools and youth groups to healthcare, community organisations, and local authorities.

You will:

• Deliver engaging training sessions both online and in-person, adapting content for different audiences.
• Build and maintain strong relationships with partners, commissioners, and stakeholders.
• Develop and improve evidence-based learning materials and resources.
• Represent Chapter One at events, forums, and in the media as a confident spokesperson.
• Collect feedback and insights to support programme evaluation and continual improvement.

About You

We are looking for someone with:

• Experience delivering training, workshops, or educational sessions.
• Excellent communication and public speaking skills.
• Strong organisational skills and the ability to manage a varied workload.
• An understanding of safeguarding and a commitment to inclusion.
• A genuine passion for harm reduction, social justice, or public health.

Desirable but not essential:

• Experience or knowledge of gambling harms, addiction, or mental health.
• Personal or professional lived experience in this area.

If you’re confident speaking to groups, skilled at building connections, and motivated by making a social impact, then please do get in touch ASAP for more information!

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The role is within our Policy, Public Affairs and Campaigns team. You'll play a vital role in supporting disabled Londoners to campaign for affordable, accessible transport, and influencing decision-makers to act on the barriers and extra costs we face.

The role will lead on engagement in London, building relationships with our members, Disabled People’s Organisations, and decision makers. You’ll organise campaigns and forums, represent Transport for All at events, and work with TfL, London Councils and boroughs to make transport fairer and more equitable.

We are a small, committed and disabled-led team working to make sure that disabled people’s voices are heard in politics, the media and beyond. This role is central to ensuring lived experience drives systemic change in London’s transport system.

You must be disabled to apply for this role

This role has a genuine occupational requirement of lived experience of disability. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments. If you do not meet the genuine occupational requirement, your application will not be shortlisted for an interview.

What happens next?

The deadline for applications is 22 September 2025, 9am

Interviews will take place via Zoom on 13-21 October 2025

For an informal discussion about the role, or to receive the documents in alternative formats, please visit our website.

Are you interested in working with online mobilisation, digital engagement and campaigning? Apply to be Digital Campaigns Officer and help us create effective online actions that help us campaign, recruit and deliver change.

About the role:

The Digital Campaigns Officer role aims to increase the effectiveness of Friends of the Earth’s online actions to engage new supporters and mobilise activists. You will be responsible for putting together the majority of our online actions around the most important environmental justice issues at local, national and international level.

Located in the Campaign Activism team there is a strong emphasis on delivery, as well as proactive implementation of new ideas, creation of reports, and monitoring effectiveness.

Through testing, reporting and applying best practice, you will be helping create online actions that drive new supporters to Friends of the Earth and - ultimately - help us win our campaigns.

Working closely with the digital, marketing, and campaigns teams, you'll optimize our online actions for campaign success. This means making sure actions are supporter-centric, clearly communicating results, and flexibility in supporting your colleagues and channel owners.

About the team:

The Digital Campaigns Officer is part of the Campaign Activism team, which works to make sure that our campaigns work effectively with our activist network, our international network, and makes best use of our supporter base for campaigning. You’ll also be working with a wide range of teams and campaigns across the organisation, including the marketing and digital teams.

About you:

We’re looking for someone who has some understanding of online campaigning, can pick up digital tools quickly, and who is comfortable writing high-quality copy sometimes to tight deadlines. You’ll be working across a variety of different campaigns, so will need to be a well-organised communicator and pick up ideas quickly.

Join us and play a crucial role in helping Friends of the Earth campaign, recruit and deliver change.

For more information please read the job description.

Closing date: Monday 22nd September 2025 (23:59)

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland 

(London salary applicable to candidates who are based in the London office a minimum of two days a week)

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

Are you experienced in trust fundraising and ready to help make a meaningful impact?

We’re looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You’ll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You’ll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You’ll also build strong relationships across teams and ensure accurate and timely reporting.

This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You’ll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We’re looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.

Key Responsibilities:

• Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
• Research and identify new funding prospects
• Develop clear, well-structured proposals for low- and mid-value funders
• Build strong internal relationships to support collaborative working
• Deliver timely and accurate reports and updates to funders
• Provide excellent stewardship to funders to support long-term engagement
• Maintain accurate and consistent records of fundraising data
• Contribute to wider team targets as part of the High Value team

About You:

• Proven experience of trust fundraising, meeting income targets
• Strong writing skills, with the ability to tailor content for different funders
• Confident in identifying and researching suitable funding opportunities
• Able to build and maintain positive working relationships internally and externally
• Highly organised and able to prioritise a varied workload
• Strong attention to detail
• Comfortable working both independently and as part of a team
• Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. 

You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.

You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders. 

You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.

Empathy and sensitivity are required to work closely with patients and their families and friends.

Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.

About the role

As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.

Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.

You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Overview

At Operation Smile UK, we work with global colleagues to improve the lives of those living with cleft conditions around the world – by providing surgery and comprehensive care services to patients and strengthening health care systems in the countries where we work. Operation Smile UK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors and trusts and foundations. The Partnerships and Philanthropy Officer will play a key role in the team securing critical income from global and national corporate partners and from our network of committed community fundraisers.

We are looking for a candidate who thrives on building relationships – with partners and with colleagues in the UK and around the world. You will be a brilliant communicator, someone who can juggle multiple priorities and inspire people to believe in our story. Ideally, you will have at least a year’s experience in a relationship management role (in a commercial or fundraising setting), and a particular interest in international development. In return, you will be part of an ambitious and high-performing team, working with national and global corporate partners, gaining international programme exposure and being given the opportunity to take responsibility from the outset. 

MAIN DUTIES AND RESPONSIBILITIES

Corporate Fundraising

· Take the lead on managing a portfolio of small and medium corporate partners - taking responsibility for all aspects of these partnerships, including communication, staff activities, events, reporting, income collection and acknowledgements

· Provide support to the Senior P&P Manager in activities relating to OSUK’s global corporate partners through managing employee-led activities across the portfolio.

· To manage and develop new initiatives for employee engagement and community participants

· Support on new business acquisition, specifically in creating new avenues for income generation through existing partnerships.

· Responsible for managing inbound enquiries relating to corporate partnerships

· Lead on producing corporate-related social media and communications content

· Maintain orderly upkeep of all relevant records and databases

Community Fundraising

· Lead on the handling of all inbound community fundraising correspondence, including donations received, merchandise and speaking requests

· Develop a strong understanding of fundraising platforms such as Just Giving and Enthuse, maintaining their upkeep and reconciliation with Operation Smile's financial and reporting systems

Additional Responsibilities

· Expand your understanding of Operation Smile’s programmatic work globally, of cleft lip and palate conditions, health system strengthening and the global surgery sector

· Support other areas of the Partnership Team’s work, including events.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Your cover letter should explain your experience in relationship management and why you you would be a good fit for this role. Applications which do not cover this will not be considered. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. 

We are looking for a Sports Development Manager (Clubs and Performance) to lead a high performing team, delivering support for our TeamUCL clubs and performance sport programmes. 

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role necessitates travel to our UCL East Campus and meetings/events on campus and across London. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Do you have experience of managing and supporting staff to deliver organisational objectives? Do you have an in-depth knowledge of university sport, and the wider HE sport and physical activity landscape? If the answer is yes, then we want to hear from you.

Our ideal candidate will have proven success in delivering large scale events, experience of developing clubs and performance sport programmes and a clear understanding of relevant health and safety process. 

Youth Participation Officer

Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Youth Participation Officer role. If you feel like this is you, we would love to hear from you!

The post holder will manage and develop youth-led community projects in which young people develop their leadership and employability skills through becoming actively involved in their community and participating in self-directed community action. The successful candidate will oversee the development and delivery of several youth-led community projects, primarily the organisation of youth-led community events, but might also include elements of other youth-led activities, such as youth action team, health champions and ambassadors. 

For example, typically, this would involve working with groups of around 10 young people in each cohort and support them to deliver their community event project over a 12-week period.  Examples of events include youth-led football tournaments, street parties and our community Christmas dinner. This post will be part of the delivery team overseeing self-directed community action projects. The post holder may also support drop-in sessions and other activities aimed at engaging young people and referring them onto the youth-led community action programme.

We are elated to be to offer this part time post and continue the social action work with young people.

You can find the role description and persocal spec below. 

To apply, please submit your CV and a cover letter (no more then two sides) explaining your experience and why you are suited. 

Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children.  Our team of trained staff and volunteers provide regular emotional support and practical help to families in their own homes and in groups throughout the community.

While the majority of our funding has previously come from grants, we are excited to announce that we are recruiting for a part-time Community Fundraiser to help the charity diversify our funding sources and engage with the local community, individuals and businesses.

The right candidate will combine their enthusiasm about our purpose, their excellent networking and negotiation skills, and their local know-how to generate income from a range of sources across Epsom, Ewell, Banstead and North Mole Valley. Knowledge of Home-Start and similar experience would be advantageous.

This role requires good IT, evaluation and report writing abilities, excellent written and verbal communication skills, and the ability to handle confidential financial and other data.

We are a small but friendly team, and we’re looking forward to recruiting the right person for the role.

Use of a car (expenses paid) is necessary. A basic disclosure and barring (DBS) check will be required.

Lead high-value fundraising at the heart of the UK’s emergency response. An excellent step-up for a corporate fundraising specialist ready to broaden their remit, as well as a compelling challenge for an experienced high-value leader.

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid agencies to raise funds quickly and effectively when humanitarian crises strike overseas. DEC’s appeals are nationally recognised moments, uniting the public, government, and partners to generate extraordinary support.

This maternity cover offers a unique chance to combine the immediacy of appeal fundraising with the influence of long-term strategic leadership. You’ll guide high-value income across corporate partners, trusts, and major donors, while also shaping the future of DEC’s Philanthropy & Partnerships function through a mid-strategy review and a set of ambitious live projects.

This role blends urgency and delivery with breadth, oversight, and strategic impact – an excellent step-up for a corporate fundraising specialist ready to broaden their remit, as well as a compelling challenge for an experienced high-value leader.

Interviews will occur on a rolling basis, so please apply ASAP!

As Head of Philanthropy & Partnerships, you will:

• Lead high-value fundraising across corporates, trusts, and major donors, ensuring income is maximised whether or not an appeal is live
• During appeals (typically one or two per year), deliver high-value income during national emergencies
• Oversee stewardship and account management of DEC’s partners, supporting managers to deliver exceptional relationships.
• Drive key strategic projects, including:
  • Refreshing the Rapid Response Network framework and offers
  • Embedding a core costs ask across corporates and trusts
  • Developing an emergency fund outside appeals to allow funders to plan contributions
  • Contributing to a major donor review and overseeing investment in trusts & foundations
  • Introducing wealth screening and segmentation for the first time
• Lead the mid-term review of DEC’s five-year strategy, assessing pipeline, budget deployment, and future investment
  priorities
• Provide oversight, stability, and external perspective to a strong, long-standing team

About you

We’re looking for a dynamic, hands-on fundraising leader who can balance delivery with strategy and thrive in both steady-state and high-pressure contexts.

The role would best suit someone with: 

• Significant corporate fundraising expertise, with a strong track record in account management of complex, high-value partnerships
• Experience managing staff (minimum two people)
• Adaptable, proactive, and confident leading income delivery during fast-moving appeals
• Clear passion for DEC’s humanitarian mission and ability to inspire confidence with partners
• Trusts & foundations or major donor experience is desirable

Hybrid Working and Employee Benefits

Hybrid Working: 

Office location: 17-21 Wenlock Road, London, N1 7GT

DEC have 2 compulsory office days per month and 2 discretionary office days per month. These are diarised in advance, except for August, which is kept free from compulsory office attendance.

In the event of an appeal – typically one or two per year – DEC have a compulsory 2-week office attendance. Additional worked hours are paid as TOIL. For further information or if you have any questions, please discuss with Joe.

Employee benefits include: 

• 25 days annual leave plus bank holidays
• 8% employer pension contribution (post probation)
• HealthCare Cash Plan, with access to an Employee Assistance Programme
• Gym Pass. discounted access to various health club providers
• Discounts schemes via Reward Gateway and BHSN Extras
• Life isurance of 3 x annual salary
• Enhanced sick pay (post probation)

The Philharmonia is looking to appoint an experienced and inspiring Head of Education & Community Engagement to lead on the day to day running of learning projects, with a firm focus on developing and growing this work. With a proven track record of creative leadership, innovation and producing high quality music education and community projects, successful applicants will be led by a passionate belief in the power of orchestral music to transform lives, whether as audiences or participants.

Centred around our ambition to deepen our engagement in our residencies in and out of London, this role will be responsible for the creative and strategic development and execution of both our long-established programmes (like Hear and Now, and Orchestra Unwrapped), as well as co-creating and developing new, innovative projects addressing real needs in schools and community settings. The role will have a strong direct connection with our Community Boards, the advisory bodies in our residency areas, and the Music Hubs, as partners and co-creators. Candidates should have a progressive and well-informed approach to place-based and grassroots music-making and project creation, and a strong understanding of the latest developments in the music education landscape. 

Combining a keen grasp of participant needs, with sound understanding of commissioner and funder requirements, as well as a can-do, entrepreneurial attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector and shape the education and community engagement programmes of a leading orchestra.

Key Responsibilities 

Strategic Planning:

• Undertake research and mapping as required to ensure that projects and programmes respond to local and regional needs and is distinctive and complementary in the context of other providers.

• Keep abreast of educational policy and practice at national and regional governmental level, ensuring that project development is aligned with current thinking and strategy.

• Develop new bespoke and innovative education and community projects in strategic partnership with local and national bodies, allied to the core work of the Orchestra.

Leadership and Management:

• Provide creative leadership and direction for the Learning and Engagement Department, reflecting and clearly articulating the Philharmonia’s vision, mission and values

• Develop and motivate the members of the Learning and Engagement Team, and as required, manage the Learning & Engagement team’s support staff, such as freelance Project Managers, animateurs and musicians

• Sustain and strengthen existing partnerships for funding and delivery with key stakeholders including other NPOs, Local Authorities, Music Education Hubs, community groups, arts organisations and venues, private and public development agencies and schools, colleges and universities.

• Represent the Orchestra on the Strategic Boards of appropriate bodies in London and residencies (for example, music hubs)

• Ensure that key national and regional stakeholders have a detailed understanding of the Orchestra’s Learning and Engagement work, as well as ensuring effective and constructive communication with artists and musicians engaged in the Philharmonia Orchestra’s Learning and Engagement Programme

• Represent the Philharmonia Orchestra at external meetings and conferences, as required, acting as an advocate and ambassador for the Orchestra. 

• Lead and manage the Safeguarding for the Orchestra, ensure that the Philharmonia Orchestra’s safeguarding policy and procedure is up to date and effectively implemented, including taking responsibility as the Philharmonia’s Designated Safeguarding Officer; ensure that all relevant staff and freelance practitioners have current DBS checks. 

Programme Management and Delivery:

• Oversee evaluations of all projects to share outcomes with stakeholders and partners and to learn lessons for developing and delivering future projects. 

• Agree and manage budgets for the Learning and Engagement Department

• Commission and oversee production of project-specific marketing materials. 

• Help to develop and support the Orchestra’s Audience Development Strategy, in close partnership with the Marketing Director. 

• Oversee all aspects of project management, planning and production of the various projects and workshops which make up the Philharmonia’s Learning Programme

• Deputise for the Director of L&E as required

Skills and Qualifications

Essential:

• Minimum five years’ experience in a relevant role

• Knowledge of the education and community learning landscape

• Experience with managing and monitoring budgets

• Experience with producing and devising large scale, education, community or participation projects

• Excellent communication skills, with a personable and approachable style

• Experience of reporting tools and data visualisation, ideally for funders

• Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire

• Ability to read music and orchestral scores

• Ability to lead, mentor and train a team

• Willingness to have a hands-on attitude 

• Willingness to work unsocial hours, including evenings and weekends – must want to attend concerts and learning projects

Desirable:

• An education or community learning qualification or degree

• Experience of creating external reports and evaluations