Supporter experience assistant jobs in Bracknell, bracknell forest

Digital Change Manager 

• Reporting to: Digital Transformation Lead 

• Employment Status: permanent 28 hrs/week (flexible) 

• Location: Home based 

• Level: Managerial (Band 6) 

• Salary: £32,859 fte per annum plus excellent pension & benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development. 

You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects. 

We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by: 

1. Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
2. Developing the next generation of digitally accessible services 
3. Extending our in-house digital capability to support continuous delivery. 

Key accountabilities: 

• Support the Digital Transformation Lead to implement the charity’s digital strategy.

• Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.

• Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

• embed digital first principles and best practice. 

• Train, coach and mentor colleagues to be effective users of our CRM and website. 

• Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work. 

• Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards. 

• Assist in maintaining our data security standards compliance, participating in quality assurance activities. 

• Work collaboratively with our external digital and IT partners. 

Essential Criteria 

• Significant experience of website and CRM implementation and data/content management. 

• Good general knowledge and experience of organisational IT systems, including cloud and M365 applications. 

• Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly. 

• Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders. 

• Experience of working in a digital project/change environment. 

• Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables 

Desirable criteria 

• Experience of working in an organisation which uses agile development methodologies. 

• A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance. 

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April, we’re expanding our service and looking for new Triage and Assessment Worker to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Triage and Assessment Worker

Location: Reading with hybrid working arrangements.

Contract: Permanent full time – 37 hours per week, weekdays.

Salary range: £25,735 - £31,453 per annum

About the role:

As Triage and Assessment Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· being the first point of contact for families referred to our service

· conducting structured assessments to understand needs

· providing skilled practical help and advice to enable families to reach an informed decision

· presenting cases at internal triage meetings, providing clear recommendations for support pathways.

About you:

As a successful Triage and Assessment Worker, you will have experience of working directly with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You will also have experience of case management and case presentation. With excellent interpersonal skills, you'll actively listen, build trust quickly, and communicate effectively while providing a telephone-based service.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit our website where you will find further information.

Closing date: 4pm, Friday 20 February 2026

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Triage Worker, Family Triage Support, Domestic Abuse Triage Worker, Domestic Abuse Triage Support Worker, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Digital Transformation Lead 

Reporting to: Chief Operating Officer 

Employment Status: Permanent, full-time/part-time (flexible) 

Location: Home-based 

Salary: £45k-£55k, plus excellent benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners. 

You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects. 

Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by: 

• Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey. 
• Developing the next generation of digitally accessible services. 
• Extending our inhouse digital capability to support continuous delivery. 

Key accountabilities 

• Lead the refinement and implementation of the charity’s digital strategy. 
• Lead a project team to successfully deliver change in line with the agreed project timeline. 
• Manage the governance and assurance framework for delivering our website and CRM digital transformation programme. 
• Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

1. Promote digitalfirst principles and best practice, and raise awareness of our work. 
2. Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring. 
3. Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work. 

• Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards. 
• Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards. 
• Manage our external digital and IT partners, including contracts and performance monitoring. 

Essential criteria 

• A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack. 
• Experience in successfully delivering digital change projects. 
• Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply. 
• Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences. 
• Experience working at a senior level to deliver change or implement strategy. 
• Ability to work under pressure and respond quickly to changing circumstances and tight timelines. 

Desirable criteria 

• Experience of working in an organisation that uses agile development methodologies. 
• A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance. 

• Kensington Episcopal Area, Diocese of London
• Permanent
• 4 days per week (plus an additional 1 day per week for the first 18 months)
• Location: Flexible, with at least one day per week in the Twickenham office (Regal House)
• No DBS is required for this role

Do you thrive on organisation, relationships, and meaningful work?
We are seeking a highly capable and warm-hearted Personal Assistant to the Archdeacon of Middlesex to play a central role in supporting ministry, mission, and parish life across one of the most vibrant and diverse parts of the Diocese of London.

This is a richly varied role combining high-level PA support, administration, project coordination, and relationship management — perfect for someone who enjoys juggling priorities, working with people, and being the calm, organised presence at the heart of a busy office.

About the Role
You will provide comprehensive PA and administrative support to the Archdeacon of Middlesex, working closely with clergy, churchwardens, parish officers, and diocesan colleagues. Your work will directly support local churches across West London, helping parishes flourish, buildings be cared for, clergy supported, and key diocesan processes run smoothly.

We are looking for someone who:

• Has proven experience as a PA or administrator
• Is highly organised and confident juggling priorities 
• Is comfortable communicating with diverse communities 
• Is proficient with Microsoft 365 
• Has excellent written and verbal communication skills 
• Is empathetic, relationally intelligent, and discreet 
• Has experience working with budgets 
• Is supportive of the values and mission of the Church of England

About Us

The Diocese of London serves over 18 boroughs north of the Thames. The Kensington Area reflects the extraordinary diversity of London. We are committed to being a diverse, inclusive, and welcoming organisation and encourage applications from under‑represented groups.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

Interviews will be held in-person at Causton Street, SW1P 4AU, on 6th of March 2026.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Project Trust is an education charity with over fifty years’ experience in international volunteering for young people.  We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.

We annually select up to 200 young people from across the UK for immersive and focused teaching and youth development projects around the world.  Our Volunteers are provided with training and support before, during and after their international placements and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.

We are looking for an enthusiastic, creative and organised Digital Marketing Assistant to join our digital engagement team.  This new role could be ideal for someone starting their career in digital communications, content creation or marketing.

As our Digital Marketing Assistant, you will support the day-to-day delivery of our digital content across social media, our website and other online platforms, telling the stories of our Volunteers and the impact of our work at Project Trust.  You will support our digital marketing activity and fundraising campaigns, contributing to our digital engagement strategy.  You will also be involved in wider organisational activities working directly with young people.

The role is home-based with some UK travel and the occasional requirement to work evenings and weekends.

Main areas of responsibility include:

· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements

· Create engaging content and share on Project Trust’s social media channels (including posts, stories, reels, and simple graphics)

· Support digital campaigns to promote Volunteer opportunities, increase applications and fundraising

If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.

DIGITAL MARKETING ASSISTANT

Responsibilities & duties

Digital content and communications

· Create engaging content for Project Trust’s social media channels (including posts, stories, reels, and simple graphics)

· Help plan, draft and schedule content in line with marketing and fundraising campaigns and key dates

· Support with maintenance and updating of Project Trust’s website

· Create digital assets such as images, short videos, blog posts, and email content

· Create content for and distribution of our newsletters

Story gathering and impact

· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements

· Turn these into compelling digital content that shows the impact of Project Trust’s work

· Curate our library of digital content

· Support basic reporting on digital engagement and audience response

Volunteer recruitment and applications

· Develop digital campaigns to promote Volunteer opportunities and increase applications

· Assist with keeping application-related web pages and digital recruitment materials used up to date

Team and organisational support

· Work closely with the Digital Engagement Coordinator and Volunteer & Schools Engagement Team to support campaigns and day-to-day digital activity

· Contribute to wider organisational work with young people directly, such as Volunteer selection, training, pre-departure briefings and ongoing Volunteer support where needed

· Participate in events such as virtual open evenings and in-person sessions

Miscellaneous

· Administrative tasks associated with all of the above

· Within the job holder’s skills and abilities, support the Digital Engagement Co-ordinator and Volunteer & Schools Engagement Manager as required in other tasks or activities which contribute to the achievement of Project Trust’s objectives and its development

· Travel to attend meetings elsewhere in the UK, plus some evening and weekend working, required

Essential skills

· A demonstrable genuine interest in digital media, social platforms and storytelling

· Experience in creating content for social media, blogs or websites (this could be personal, voluntary or from studies)

· Good written communication skills and attention to detail

· Creativity and willingness to try new ideas

· Ability to organise your time, work independently and manage multiple small tasks

· An interest in international volunteering, youth development or the charitable sector

· Ability to travel to other parts of the UK as required

· Ability to work remotely from an appropriate home base

· Willingness to undertake work outside standard office hours

· Commitment to Project Trust’s purpose, approach, ethos

Desirable

·       Understanding of running and supporting digital advertising, such as paid social or search ads (eg setting up campaigns, monitoring performance or supporting optimisation)

·       Skills in tools such as Canva, Adobe, social media platforms or content management systems

·       Knowledge of analytics tools (eg platform insights, Google Analytics) and an interest in using data to improve content

·       Interest in photography, video or design

· Marketing or digital marketing qualification

Conditions of Service

The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:

· The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)

· Any offer of appointment will be made subject to the receipt of satisfactory references

·       The post holder must have the right to work in the UK

If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.

How to apply

Download the job pack and return completed documents by 4 March 2026.

Please don't use AI in your applicaiton.We want to hear about you, your genuine interest in the role and why your skills, personality and values make you a great fit for the role.

First round interviews will take place in the week beginning 9 March 2026, on Microsoft Teams.  Short-listed candidates will be asked produce a piece of work as part of the selection process.

Please note, we will be reviewing applications as they are received and reserve the right to close the advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

The start date is late March/early April 2026.

Project Trust recognises the positive value of diversity and we welcome applications from people of all backgrounds.

Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2024, we have recorded over 100-million instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.

Now in its 21st year, parkrun spans over 2,700 locations in 23 countries with more than 11 million people registered, and counting. 

And we have really only just begun.

Brief role description:

This job acts as a ‘secretariat’ function for the Global Board, sub Committees and Senior Leadership Team, ensuring the timely preparation of agendas, collation and circulation of papers, minuting meetings and managing action points.  This role also supports the recruitment and annual evaluation of trustees, the management of terms of office and any association board administration.

The Executive Assistant & Board Administrator will also provide executive assistant support to the CEO including diary management, logistics and travel, as well as supporting office management and the administration of SLT, staff and volunteer meetings, events and off sites.

Main responsibilities:

• Deliver high quality, timely administrative support to the Board and sub-committees, working with the CEO, Head of Governance and Board and Committee Chairs. Provide exemplary executive and administrative support to the CEO to ensure the management of diary commitments, travel, schedules and workflows.

• Provide organisational and logistical support for key management meetings including SLT, Global Townhalls and other meetings, including effective management of forward work plans, agendas and actions.

• Provide support and coordination of meetings, agendas and action points as necessary with other key strategic projects across the organisation as the need arises.

• Keep records relating to work activities and be able to use this swiftly to produce meaningful management information that can inform the organisation’s decision-making.

• Creation and delivery of engaging reports, presentations, and activities for different internal audiences (from front-line staff to director/CEO/board level, as well as for external stakeholders).

• Lead or collaborate in the organisation of team off sites, events or away days including travel, accommodation, diary management, taking/distributing meeting notes/actions and the coordination and provision of support documents (e.g. files, reports, minutes, meeting papers).

• Support subsidiary boards as needed with  minute taking, governance support and reporting.

Essential experience requirements:

• Significant experience of providing high level executive support to a CEO or Director

• Experience of minute taking and governance administration and/or Board Secretariat

• A track record of managing event or meeting logistics 

• Experience working independently and as part of larger teams

• Experience working with confidentiality and discretion

• Able to undertake a mixture of duties to a consistent high standard

Desirable experience requirements:

• Experience in the third sector

• Experience of Office Manager duties & responsibilities

Most relevant skills:

• Attention to Detail: Able to process detailed information effectively and consistently

• Demonstrate high levels of discretion and confidentiality

• Organisation: Able to determine goals and priorities and to accurately assess the actions, time and resources needed to achieve those goals

• Priority Management: Able to manage multiple projects and campaigns simultaneously and work to tight deadlines

• Adaptability: Able to easily adjust to changing circumstances and a growing organisation

• Able to use a variety of IT systems and tools, such as Google workspace

• Communication: Able to talk and work with people at all levels of seniority in a professional and mature manner, with sensitivity and diplomacy, across the whole parkrun network; and be confident in producing effective written communications

• Initiative: Able to be proactive, take initiative and take steps to improve ways of working seeking support where necessary

• Demonstrate a growth mindset, with a desire to improve and learn new skills.

​​We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.​

As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.  Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in Cambridgeshire, Norfolk or Suffolk?
• Do you have at least one years' experience of working in a professional Community Fundraising position?​

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really get 2026 off to an amazing start? ​

If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the Role

Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.

The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations. 

Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.

Key Responsibilities

• Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.

• Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.

• Liaise with the public via email by responding to new incoming enquiries.

• Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.

• Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.

• Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.

Person Specification

Essential Criteria:

• Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees

• Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively

• Strong written communication skills

• Excellent written and spoken proficiency in English

• An eye for detail

Desirable Criteria:

• Administrative and/or communications work experience

• Having an understanding of GDPR

• Experience working with teams from diverse cultural backgrounds

Diversity and Inclusion

Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.

As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.

We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.

Application process:  Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.

Closing Date:  This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.

Interviews:  Will take place on a rolling basis, so we encourage you to apply early.

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker– however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related enquiries becomes second nature

· Co-ordinate and action messages in the Patient Services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain Patient Services documentation and make sure details are updated with clear and concise information

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on charity websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / patient stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day planning and organisation of the fundraising activities and responding to enquiries.

· Support Patient Services Manager with administrative tasks/requests

Person specification:

- Sufficient healthcare knowledge and empathy when managing enquires

- Excellent verbal and written communication skills

- Excellent attention to detail and accuracy

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Professional, methodical and thorough approach to work with a friendly and polite manner

- Ability to work on own initiative as well as part of a team

- Full Driving Licence with access to a vehicle

- Educated to GCSE level minimum

We are seeking a Deputy Finance Manager with excellent numerical skills and attention to detail, and good inter-personal skills to join our friendly Finance Team at Yeldall Manor. This is a fantastic opportunity for someone with a passion for helping others to join a Christian organisation dedicated to supporting men in their recovery journey.

As Deputy Finance Manager, you will support the Finance Manager with all aspects of the finance role including Accounts Payable and Accounts Receivable, bank and cash reconciliation and the processing of donations (please see the Job Description for more details). You will also support our residents in the management of their money and benefits and accompany them to relevant appointments. A driver’s licence is essential for this role.

You will have relevant accounting/bookkeeping qualifications e.g. AAT Technician Level and have experience of financial management, ideally in the not-for-profit sector. You will be a quick learner, able to manage multiple priorities and enjoy working as part of a small team that has a real impact upon people’s lives.

Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.

This is a full-time, permanent position (40 hours per week) although 32 hours would be considered for the right person. You will work as part of a small, friendly team within the Finance & Fund-Raising office, located in a beautiful rural setting. Free lunch is provided daily with staff and residents.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a cover letter explaining your suitability for the role as outlined in the job description. For an informal discussion regarding the role, please contact Noelene Bradley at Yeldall Manor.

We look forward to hearing from you!

Forest Peoples Programme is seeking two Programme Assistants to provide vital administrative, logistical, and project support, helping Indigenous Peoples and forest communities secure their rights and protect their forests. 

About Forest Peoples Programme

Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.

Working at local, national and global levels FPP supports Indigenous Peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of Indigenous Peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.

Role summary

The work of Forest Peoples Programme (FPP) is organised via three core programmes, each of which is led by a Programme Coordinator. The Programme Assistant position provides a broad support function for the Programme Coordinator, principally in relation to administrative and logistical support, as well as supporting programme and project monitoring and management (including some financial management). Programme Assistants need to be able to work at pace on multiple different tasks concurrently; to be proactive and take initiative under broad direction; to be able to work directly and respectfully with Indigenous Peoples and forest peoples and their organisations; and to be able to write well, taking notes and distilling information in English (and ideally also in a second relevant language).

Responsibilities

• Contribute to development and tracking of the Programme’s work, including key dates, deliverables and actions, and help maintain internal knowledge management systems and channels.
• Support Programme and sub-programme team meetings, including organising meetings, drafting agendas, taking minutes, and monitoring and following up on action points.
• Support the Programme Coordinator and other programme colleagues in communications with grant partners, donors and other parties, including liaising with partners and programme colleagues to prepare Partnership Agreements, Letters of Agreement, and consultancy contracts (from templates).
• Work with the Programme Coordinator and the finance team to track expenditure across relevant programme budgets, monitor progress (including spend) on key projects within the programmes, track key donor reporting deadlines and help compile and submit narrative and financial reports to donors.
• Support fundraising, including compiling and checking grant applications.
• Support finalisation of publications and communications.
• Assist in planning, preparation and organising of events, workshops or meetings, working closely with FPP’s admin/logistics and finance teams, and supporting the attendance and participation of partners and staff at other national and international events. Accompanying programme colleagues on international trips and meetings to lend a hand where needed.
• Provide (where able) or facilitate access to, remote (and potentially also in-country, as needed) capacity building support to local partners in relation to project management, finance, planning, reporting, computer/IT skills, communication and procedures, monitoring and evaluation etc.
• Act as a port of call for programme staff seeking programme or project information or information about wider organisational policies and processes.
• Support the tracking of impacts against an established Monitoring, Evaluation, Accountability and Learning (MEAL) framework, working with programme colleagues to assemble and systematise information.
• Participate in FPP meetings and staff sharings (online or in person) and attend FPP’s Annual General Meeting.
• Other tasks incidental to these or otherwise as agreed with the line-manager.

Person specification

Essential experience

• Experience of working in the not-for-profit sector, ideally with an international focus
• Experience with project administration and logistics work, supporting fundraising and donor reporting, and supporting meetings and events.
• Experience of supporting financial management of grants and projects, including drafting and monitoring large and complex budgets.

Desirable experience 

• Experience of working in FPP’s niche (or related), including with Indigenous Peoples, forest peoples, and global south organisations and/or networks
• Experience of working in the geographical regions were FPP works
• Experience of remote working, particularly with people from different cultures
• University degree in a subject relevant to the work of FPP

Essential skills and qualities

• Highly proficient in written and spoken English
• Ability to work effectively, sensitively and proactively as part of a multi-cultural, dispersed team of FPP staff and partners to achieve shared objectives.
• Excellent communication skills and ability to build healthy working relationships both internally with colleagues and externally (including with partners from global south, remotely and in person)
• Proven organisational and time management skills with the ability to work under pressure and to multiple deadlines, and the flexibility and agility to respond to multiple and evolving priorities and timelines
• Alignment with the vision, mission and core principles of FPP’s work
• Excellent writing skills, including the ability to synthesise information from various sources and express it concisely
• Availability to travel overseas for 1-2 weeks at a time (likely no more than 2-3 times per year, if at all)
• Strong skills in Microsoft applications, including in particular Word and Excel

Desirable skills and qualities

• Fluent or highly proficient (professional working level) in one or more of the following languages: French, Spanish and/or Bahasa Indonesia
• Understanding of human rights and Indigenous Peoples
• Working knowledge of the themes relevant to FPP work, e.g. environment governance, responsible finance, and gender justice.

We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.

FPP is unable to sponsor visa applications for this role.

The Woodland Trust is looking for an Assistant Site Manager in the South East (Berkshire, Buckinghamshire and Oxfordshire). The role forms part of the Southeast Region’s Operations team and involve working closely with the two Site Managers responsible for Berkshire, Buckinghamshire and Oxfordshire. Together, you will support the management of the Woodland Trust’s sites across these three counties. 

The Role: 
• To assist in the delivery of woodland management works by supporting the management of site-based contracts, supervising contractors, and working alongside volunteers 
• To support the review of woodland management plans, including carrying out Woodland Ecological Condition Assessments, herbivore impact assessments and site surveys
• To implement WT Health and Safety policy on sites, including tree safety inspections, site risk assessments, monitoring of work and appropriate recording of visits
• To support the Trust’s engagement with visitors and the communities at key sites across the 3 counties, and support across the SE region as required 
• To assist with the effective communication of estate-based information and stories, to support our local communication plans
• To ensure works adhere to FSC, FISA and Woodland Trust policies, standards and procedures
• To assist other staff in delivering the WT’s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits
• To assist in delivering the WT’s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits
• To maintain effective and regular communication with site managers for Berkshire, Buckinghamshire and Oxfordshire, and to maintain an up-to-date record of activity 

The Candidate: 
We are looking for candidates who have the following:
• You’ll have experience of land-based management in the forestry or nature conservation sector
• Proven experience of community engagement and or volunteer management.
• Experience in being results focused - self-motivated, flexible and well organised, you will be able to demonstrate experience of prioritising and meeting targets to tight deadlines. You will have a ‘can do’ positive approach and be comfortable working independently and remotely, and able to respond and resolve to any site-specific issues as and when they arise, promptly. 
• Experienced in working collaboratively across multiple teams 
• You’ll be IT literate, with MS Office experience, and proficient in the use of Aps on mobile devices
• Proven communication skills, both verbal and written, and the ability to represent the WT, both internally and externally, in a professional, competent and positive manner. 

Qualifications:
• Qualified to HNC/Level 4 in forestry/countryside management or a related field.
• A full driving licence and the ability to undertake regular travel across Berkshire, Buckinghamshire, Oxfordshire and other parts of the Southeast region. A company vehicle will be provided for this role. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.  

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on the 12th March 2026. 

Finance Assistant

Gendered Intelligence (GI), established in 2008, is a registered charity that works to expand understandings of gender and improve the lives of trans  people. 
We are a trans-led and trans-involving organisation with a wealth of lived experience, community connections of many kinds, and a depth and breadth of trans community knowledge that is second to none.
We imagine a world where many different gender identities and expressions are visible and valued and where trans, non binary and gender exploring people live healthy, safe and fulfilled lives.

Job Overview

• Hours: 0.4FTE (14 hours per week)
• Contract type: Fixed Term, 12 months
• Salary: £13,479.57 (£33,698.93 FTE), plus London Weighting of £1,300 (£3,250 FTE) where applicable.
• Location: Remote, with the option of hybrid working from our London office 

Recruitment Process & Timeline 

• Deadline for submission of applications:  Noon on Friday 20th February 2026(due many more applications than anticipated, this role is now closing a week earlier to allow the panel to shortlist)
• Shortlisted applicants will be informed by:Wednesday 4th March
• Interviews are provisionally organised for: Tuesday 10th March

Main Duties and Responsibilities

You will be working closely and collaboratively with the Finance Officer, who will have oversight of the following areas and will induct you into the financial systems and procedures:

• Manage the finance email inboxes (payables and receivables).
• Maintain accurate and detailed Purchase Ledger records: liaising with budget holders for authorisation, posting supplier invoices to Xero and making payments.
• Raise Sales Ledger invoices to customers in a timely fashion and other receipts such as Donations and grants and monitoring credit control.
• Manage the administration of several Petty Cash floats, Cards and Staff Expenses including liaising with staff members for receipts and returns.
• Process Bank Reconciliations.
• Support with month-end, quarter-end, year-end and ad hoc finance tasks and reporting requirements

Full job description, with person specification, in the attached recruitment pack. Please read the full job description before beginning your application. 

Diversity Information

We are actively seeking to bring people with different lived experiences, diverse backgrounds, abilities and gender identities into the organisation, to create a workplace that is welcoming for all. 

Please be aware that we are currently unable to sponsor visas and ask that candidates ensure they have the legal right to work in the UK for the duration of their employment with us.

Additional Support

Want to learn more before applying?  We’re aware that people may have different needs or additional queries, and we want to support all potential applicants.

Please see the attached recruitment pack for details of the support we offer at GI.

Looking for a career in children’s social work with purpose and a clear path for development? 

Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026. 

As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.

On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you. 

About the programme 

Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support. 

On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work. 

What to expect 

Year one: 

• Begin study for your postgraduate diploma in social work

• Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators 

• Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs 

Year two and three:

• Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs) 

• Keep working towards your social work master’s degree 

• Join the Frontline Fellowship, a national community offering career-long support and development 

The role:

As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means: 

• Visiting a child at home or school 

• Supporting a parent through difficult circumstances 

• Working with teachers, health professionals or police 

• Writing reports and helping decide what’s safest for a child 

It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement. 

Who we’re looking for  
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds. 

You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant. 

Eligibility requirements 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)

• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)

• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)

• Be resident in England by the time the programme commences

• Not be a qualified social worker 

Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort. 

Real support. Real skills. A career that matters. 

Apply now 

Delivered by children’s charity Frontline. Formerly known as the Frontline programme.