Supporter experience manager volunteer roles in billingshurst, west sussex

HOPE not hate Charitable Trust’s vision is a world without hate and we achieve this by supporting initiatives challenging far-right hate and building hopeful alternatives for communities. We are a fundraising and grant making Trust.

We are keen to hear from candidates who share our passion and vision; who can reflect the diversity of the communities we work with; and who can apply their skills and expertise to help us reach our goals.

About us

HOPE not hate Charitable Trust, which was formerly known as Searchlight Educational Trust, was created in 1992 and over the years has raised over £20m to pursue its mission. In 2022, it changed its remit from being a conventional Charity, employing staff and running programmes, to become a fundraising and grant making Trust. HnHCT primarily supports the work of HOPE not hate Ltd, but it can also make grants to other organisations which meets our charitable objectives.

The Trustees meet four times a year to review the fundraising targets and ensure the grant made to HOPE not hate Ltd is being spent effectively and within our charitable objectives. One of these meetings is a joint away day with the Directors of HOPE not hate Limited, where the two bodies and the Senior Leadership Team of HnH Ltd discuss the state of hate in the UK and priorities for the forthcoming year.

If you’re passionate about challenging the far right and building hope in communities, and would like to use your expertise to help us do both, we would welcome you to apply to become a Trustee.

Trustee role description

The role of a Trustee is to ensure that HOPE not hate Charitable Trust delivers on our mission, vision and values.

Duties:

· Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy

· Ensuring that the organisation complies with its governing document (i.e. its memorandum and articles of association), charity law, company law and any other relevant legislation or regulations

· Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects (i.e. the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities are) for the benefit of the public

· Ensuring that the organisation defines its goals and evaluates performance against agreed targets

· Safeguarding the good name and values of the organisation

· Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place

· Ensuring the financial stability of the organisation

· Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds

· Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

Person specification

· A commitment to the organisation

· A willingness to devote the necessary time and effort

· Strategic vision

· Good, independent judgement

· An ability to think creatively

· A willingness to speak their mind

· An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

· An ability to work effectively as a member of a team

Roles we are seeking to fill

As well as being passionate about our cause and committed to our mission and values, at this time, we are particularly interested in hearing from candidates who can bring one or more of the following:

· Financial management skills to the board, helping to guide and support the charity’s operational finances.

· Experience in fundraising and networking

· Charity leadership including governance

· Experience in and/or and understanding of the communities susceptible to far right hate 

It is not essential to have sat on a board before. In fact, we actively encourage those who are passionate about our work and will bring new perspectives.

We welcome applicants from all communities, backgrounds and geographies in order that we reflect the diverse nature of the people we serve and who support us.

If you are interested in discussing the role further, please get in touch and we’ll arrange an informal chat with a member of our team to find out more.

The Role of an HNHCT Trustee

This is a voluntary role requiring attendance at four board meetings and one in-person away day per year.

While meetings are currently virtual, we hope that in the future we will be able to meet in person at least twice a year in London.

EVERY WONDERED HOW YOUR SKILLS COULD TRANSFORM YOUNG LIVES THROUGH SPORTS? 
BECOME A TRUSTEE A DFY SPORTS - Level the playing field for young people through sport

Are you passionate about creating opportunities for the next generation? Want to use your skills to support a grassroots charity doing powerful work with young people in London? DFY Sports is looking for new trustees to help us grow, reach further, and have even greater impact.

Who we are

DFY Sports helps young people aged 4–15 from underserved communities flourish through sport. Based in Brent and active across surrounding boroughs, we deliver PE sessions, after-school clubs, holiday camps, football training, and run an ambassador programme connected to our founding sports agency, ISC.

We’ve grown fast—and we’re just getting started. As we scale over the next 1–3 years, we’re looking for passionate trustees to help shape that journey.

Why join us?

• Be part of a hands-on, diverse and ambitious team making a real difference in London
• Use your skills for social good and gain board-level experience
• Support a charity grounded in community, inclusion and action

Trustees meet quarterly (with pre-reads shared a week in advance). You’ll bring your experience and perspective to guide DFY’s future and support our mission at a strategic level.

Diversity matters to us

We’re especially keen to hear from people whose backgrounds reflect the communities we serve—including people of colour, women, those with disabilities, and individuals with lived experience of socio-economic disadvantage.

That said, this isn’t an exclusive requirement. We welcome all applicants who believe in our mission and want to contribute meaningfully. Our goal is to build a board that’s balanced, representative, and full of fresh ideas.

We’re currently looking for trustees in the following areas:

✅ Safeguarding

• Ensure safeguarding policies are robust, compliant and actively implemented
• Support our DSL to report risks, share learning and update the board
• Help shape a safeguarding-first culture across all activities

✅ Marketing & Communications

• Help define and strengthen DFY’s brand and public voice
• Grow our online presence and support outreach to media and partners
• Guide the team on strategic communications and storytelling

✅ Network & Fundraising

• Open doors to donors, sponsors and collaborators through your network
• Support events and campaigns that raise both funds and awareness
• Offer fresh ideas for sustainable income generation

✅ Finance

• Provide oversight of budgets, reporting, and financial controls
• Support long-term financial planning and risk management
• Ensure funds are well managed and spent with integrity

✅ Community

• Champion the needs and voices of the local community in Brent and NW London
• Build connections with local schools, grassroots groups and families
• Help us stay rooted, responsive and inclusive in everything we do

⚽ Your core responsibilities as a trustee will include:

• Attending quarterly board meetings
• Reading board materials in advance and actively participating
• Contributing to DFY’s strategic direction and key decisions
• Supporting your specific area of responsibility, as outlined above

You don’t need to have trustee experience, just care, commitment, and the willingness to bring your skills to a team working to create lasting change for young people through sport. Training and support can be provided.

Interested?

Apply now or pass this along to someone who’d be a great fit. We're excited to hear from people who want to make a difference and bring something fresh to the table.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.

Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.

Role Overview

As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.

This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.

Key Responsibilities

• Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
• Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
• Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
• Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
• Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
• Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
• Feedback Collection: Gather insights from charity partners to help us continuously improve our service.

What We're Looking For

• Passion for addressing homelessness and supporting vulnerable individuals
• Excellent communication and interpersonal skills
• Ability to explain technology in accessible, non-technical terms
• Self-motivated with the ability to work independently
• Experience in the charity sector, social work, or community engagement (desirable but not essential)
• Understanding of homelessness issues and challenges in the UK (desirable)
• Reliable access to transportation for partner visits when needed
• Comfortable using digital platforms and mobile applications

Time Commitment

We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:

• Virtual meetings with potential and existing charity partners
• Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
• Regular check-ins with the Unify Giving team

What You'll Gain

• Make a direct impact on addressing homelessness and supporting vulnerable individuals
• Develop professional skills in partnership building, communication, and the charity tech sector
• Gain insight into innovative solutions to social problems
• Be part of a passionate, mission-driven team
• Receive training and support from Unify Giving
• Opportunity to build your professional network across the charity sector
• Letter of recommendation upon successful completion of a 3-month volunteer period

Locations

We're particularly seeking volunteers in the following areas:

• London
• Newport
• Manchester
• Bristol
• Brighton & Hove
• Edinburgh
• Cardiff
• Other major UK cities (please specify your location when applying)

We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.

Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.

��

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Position: Volunteer Grant and Trusts Researcher

Location: Flexible (mostly remote, but option to work onsite at our Rochester office)

Commitment: Flexible, ad hoc (e.g. 5–10 hours per week)

Reports To:  CEO

About Holding On Letting Go (HOLG):

Holding On Letting Go is a charity supporting bereaved children, young people, and their families after the loss of a loved one. We provide specialist bereavement support, training for professionals, and outreach programmes to help children navigate their grief in a safe and understanding environment.

Role Overview:

We are looking for a proactive and detail-oriented volunteer to support our fundraising efforts by researching funding opportunities and helping to organise grant applications. This role is ideal for someone with strong research and organisational skills who is eager to make a meaningful impact in a flexible and remote capacity.

Key Responsibilities:

• Research and identify grant and trust funding opportunities that align with HOLG’s mission and activities.
• Compile key information about each funding opportunity, including deadlines, eligibility criteria, application questions, and funder priorities, in a structured format.
• Assist in reviewing and prioritising potential funding opportunities based on suitability for HOLG.
• Organise and archive past grant applications, ensuring a structured and accessible digital filing system.
• Support the team by keeping funding research up to date and easy to access for future applications.
• Collaborate with finance/fundraising staff to ensure grant research aligns with fundraising priorities.

Qualifications and Skills:

• Strong research and analytical skills.
• Excellent organisational and time-management abilities.
• Ability to work independently and maintain attention to detail.
• Proficiency in using spreadsheets, online databases, and digital filing systems.
• Interest in fundraising and nonprofit grant processes (previous experience a plus but not essential!).
• Passion for HOLG’s mission and supporting bereaved children and families.

Benefits to You:

• Gain hands-on experience in nonprofit fundraising and grant research.
• Develop research, organisation, and funding application skills.
• Make a direct impact by supporting a charity that helps bereaved children and their families.
• Flexible, remote volunteering with the opportunity to shape the role to suit.

How to Apply:

If you’re interested in this role, please send your CV and a brief statement of interest with the subject line "Volunteer Grant and Trusts Administrator Application".

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

OVERVIEW – ANOTHER WAY

Another Way is a charity founded by Amy Bray in 2019, when she was 16. Another Way is an educational environment charity. We educate and influence those around us, inspiring all to live with kindness towards our planet. We are youth-led with a multi-generational appeal.

We are scaling fast, particularly as our Power of 10 app grows, extending our community of young changemakers. The Another Way charity team now requires support for the Board of Trustees.

ROLE HEADLINES

The clerk will play an administrative and procedural role, supporting the smooth and compliant operation of the charity’s governance and trustee meetings, a key member of the team.

Below are the details of the role and we invite applications that demonstrate experience in the areas outlined including both charity clerk and ideally familiarity with company secretarial duties. We envisage this voluntary role to require approximately two days per month/ 2-3 hours per week.

RESPONSIBILITIES

Administrative and Organisational Support:

• Managing the trustee board's administrative tasks.
• Ensuring efficient meeting organisation and record-keeping.

Governance and Compliance:

• In conjunction with our legal partner
• providing guidance on governance, constitutional, and procedural matters.
• Ensuring the board operates in compliance with legal and regulatory frameworks.
• Advising on the potential consequences of non-compliance.

Meeting Management:

• Convening and supporting meetings of the trustees.
• Taking minutes of trustee meetings.
• Dealing with trustee correspondence between meetings.

Other Responsibilities:

• Working closely with the Chair of Trustees and the Chief Executive Officer.
• Ensuring the trustee body fulfils its responsibilities.

CANDIDATE REQUIREMENTS

• Strong personal commitment to the values and objectives of Another Way
• Demonstrable success managing charity governance and compliance
• Knowledge, or willingness to learn, of environmental issues and solutions
• Excellent communication abilities and organisational skills
• Knowledge of online systems such as Microsoft applications including OneDrive and Sharepoint. Also, other collaboration tools such as Slack or similar.

Please apply with a CV and a covering email summarising your experience and interest in the role.

Good Vibrations is a national arts organisation that changes lives through music. We work with some of the most vulnerable and hard to reach people in the UK, including in prisons, secure hospitals, and in the community. We are best known for using the Indonesian gamelan, a magnificent set of bronze gongs, xylophones and drums. We use communal music-making to support vulnerable people in challenging circumstances to develop transferable life and work skills and to forge fulfilling, constructive lives.

We have an outstanding track record, with the impact of our work evidenced through nine independent pieces of academic research, including by Cambridge University and the University of London.

We are a Registered UK Learning Provider and OCNL Qualification Centre and hold National High Secure Prison Effective Intervention Status.

We are looking for new people to join our Board of Trustees as two members are reaching the end of their tenure. This is a very rewarding voluntary position with an ambitious charity.

We are looking for people with experience of one (or more) of the following areas:

• Lived experience of challenging circumstances / complex needs
• The arts / music in particular
• Fundraising
• Law
• The Criminal Justice System
• Business development
• Financial management
• Strategy

In particular we are looking for a treasurer to help provide strategic financial oversight, ensuring the charity’s financial stability and compliance with regulatory requirements. As a trustee, the Treasurer will work closely with the Board, CEO, Head of Delivery, and any finance-related professional advisors to support decision-making and financial planning. 

This is a voluntary governance role for which your travel expenses would be covered. Trustees are asked to commit to attending 4 meetings (in the evenings) and 1 strategic development day a year. They are also asked for help by sharing their skills on developmental projects. We are particularly interested in people who have experienced the issues participants of our courses have experienced.

To see who is already on our Board, visit Our Board of Trustees on our website's about us section.

We are looking for enthusiastic individuals to expand our existing Trustee Board, to bring their experience and fresh, innovative and realistic ideas to the charity.

To apply click below and please include a CV and cover letter.

We are seeking to recruit two trustees who will bring different viewpoints, expertise and experience to further strengthen our board. As a Trustee, you will play a vital role in helping us achieve our mission. We are seeking passionate and skilled individuals from a range of professional backgrounds to help shape our future. Whether you bring experience in HR & people, marketing & comms, governance, finance, legal, fundraising, operations, service delivery or another area, your insight and strategic guidance will strengthen our organisation and support our continued growth and impact.

Candidates must show a commitment to our values and our approach to working in partnership with experts by experience. You must have a willingness to commit the necessary time and effort and to apply your experience and expertise. In addition to the general duties of a Trustee, we are looking for candidates with expertise and experience in:

• HR and People
• Marketing, Communications and Public Relations.

This is an incredibly exciting time to join us as we launch a bold new strategy and embark on a re-brand that will strengthen our voice and impact.

At Z2K, we are driven by a clear and urgent mission: to end poverty for the more than 1 in 5 people in the UK who experience it. Through frontline advice and representation, we work to secure adequate incomes and freedom from high costs, while campaigning for systemic change. And we do this in partnership with those who have lived experience of poverty, ensuring their voices are at the centre of everything we do.

As a Trustee, you will play a vital role in achieving this vision. With people and culture, as well as brand and communications, central to achieving our strategic objectives, we are seeking passionate and skilled individuals to help shape our future. Whether you bring expertise in HR and people leadership or marketing, communications, and PR, your insight and strategic guidance will help us build a thriving, inclusive organisation and amplify our message for change.

About the Treasurer Trustee Role

Role Overview

The Treasurer plays a critical role in ensuring the financial health, stability, and accountability of Rebuilding Lives UK. They oversee financial strategy, ensure compliance with financial regulations, and provide guidance on long-term financial sustainability. The Treasurer ensures that financial risks are identified and managed appropriately while making financial information accessible to the board. Trustees are expected to be actively involved in the charity’s work, providing hands-on support where appropriate.

Key Responsibilities

• Ensure financial policies and procedures are followed and regularly reviewed.
• Oversee budgets, financial reporting, and compliance with legal requirements.
• Support financial decision-making and long-term financial planning.
• Work closely with auditors and external financial advisors.
• Monitor financial health, ensuring reserves are maintained and risks mitigated.
• Present financial reports to the board in an accessible, non-technical manner.
• Assist in fundraising strategy development and grant applications where necessary.
• Be actively involved in the charity’s operations where possible, offering financial guidance beyond governance.
• Trustees share collective responsibility for the charity’s governance, ensuring the charity’s mission is achieved and its operations are effective. Trustees support the CEO by contributing to strategic planning, offering expertise, and working together to provide the necessary oversight and direction for the charity’s growth and success.

Who We Are Looking For

Essential Skills & Experience:

• Experience in finance, accounting, or financial management.
• Strong analytical skills and attention to detail.
• Knowledge of charity financial regulations.
• Ability to communicate financial information clearly to non-finance specialists.

What You’ll Gain from This Role

Becoming a trustee with Rebuilding Lives UK is more than just a governance role—it’s an opportunity to be part of a team dedicated to creating real, lasting change. As a trustee, you will:

• Play a vital role in supporting survivors and helping them rebuild their lives.
• Be part of a passionate and driven team working towards a shared mission.
• Gain valuable leadership, governance, and strategic experience.
• Develop transferable skills in decision-making, safeguarding, and advocacy.
• Expand your professional network and engage with like-minded individuals.
• Have access to training and development opportunities to strengthen your expertise.

Mandatory Training Requirement

The Treasurer must complete trustee governance and safeguarding training within the first three months of appointment. Additional training will follow as needed.

Terms of Appointment

Trustees serve an initial one-year term, with the option for renewal up to a maximum of three years.

Voluntary Role

All voluntary roles are subject to satisfactory references and an enhanced DBS check.

This is an unpaid remote position (UK Based); however, reasonable expenses will be reimbursed. 

Time Commitment:

• 8 hours per month, including:
  • Monthly board meetings (held via Zoom).
  • Active involvement in governance and decision-making processes.
  • Annual half-day strategy session to contribute to the charity’s direction.
  • Engagement in charity activities beyond board meetings, as appropriate.

Background

Indigenous peoples and local communities are grappling with the constant threat of displacement from their lands in Tanzania. The Maasai communities in Tanzania's Loliondo and Ngorongoro regions are currently facing significant challenges, primarily due to government-led eviction efforts aimed at designating these areas for conservation and tourism purposes. The violations of human and land rights have left thousands of people vulnerable and in need of urgent assistance. These evictions not only disrupt the livelihoods of the affected populations but also undermine their cultural heritage and traditional ways of life. As these communities are forced from their ancestral lands, many lose access to vital resources such as grazing lands, water, and shelter, leading to severe socio-economic hardships. Not1More is working with a partner organisation, Traditional Ecosystems Survival Tanzania (TEST), in Tanzania to support their essential fundraising, advocacy and community development activities.  

Your Role

We are looking for a volunteer who can dedicate time to this role through to December 2025. You will be a part of a team that works directly with Tanzania’s indigenous Maasai, and help to make a difference in key areas such as protecting ecosystems, preserving Indigenous knowledge, community capacity building and advocating for Indigenous rights.

The main objective is to help TEST diversify and increase their funding sources. This will include connecting with other enthusiastic team members online to develop a fundraising strategy and implementation of a fundraising campaign, including identifying grant funding opportunities, assisting in the preparation and submission of grant funding proposals, and pursuing philanthropic and corporate partnership funding opportunities.

Desirable Skills and Experience

Ideally you are a compassionate, organised, and resilient individual with strong communication and relationship-building skills, along with a passion for the cause. A proactive, positive personality with a can-do attitude, would highly suit this role.

Previous experience with fundraising activities, preferably with an NGO is desirable but not necessary.

Mentoring

Support and mentoring to develop your skills will be available in this role as we aim to help you bring out our talents in this team.

Hours

As this is a volunteer role, time is flexible, but you would be expected to attend a bi-weekly check-in with someone from the Not1More team to ensure we are working in the same direction.