Supporter experience manager volunteer roles in hillingdon, greater london

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

We are seeking to recruit a Vice Chair and four Trustees to join us to help us achieve our ambitious goals for a fairer and more effective criminal justice system.

The Criminal Justice Alliance (CJA) is a network of 200+ organisations and academics working towards a fair and effective criminal justice system. Working with our members, the CJA brings together a broad and diverse range of expertise across the sector, championing and elevating the voices of those directly impacted by the criminal justice system. 

We are in an exciting time of growth and development as we continue our ambitious and much-needed work, focusing on systemic change, constructive criminal justice journalism, race equity and lived experience leadership. 

The CJA is committed to achieving greater diversity in its trustees and staff, particularly as there are issues affecting individuals from non-majority backgrounds across the criminal justice system. We actively encourage applications from minority ethnic communities and people with protected characteristics. We also welcome applications from younger people and from first-time trustees.

This is a voluntary role without remuneration. However, travel expenses as well as other reasonable and necessary costs incurred (including childcare), as part of official Trustee business, will be reimbursed. We will also provide suitable training and mentorship for first-time Trustees.

For more information about the role, please see CJA Trustee Appointment Brief.  

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket. 

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks. 

Heartwood House is a dynamic education charity that supports young people who self-exclude from school and are missing education because of bullying or other trauma. They provide both an academic and therapeutic programme to enable their students to get back on track and reconnect with society. Heartwood House has been delivering services in NW London for 20 years.  They have supported many students in their return to mainstream education, further education and employment.  They work with many local authorities such as Harrow, Hillingdon, Hertfordshire, Brent, Ealing, Barnet, Camden and many more.

Heartwood House (based in Harrow) is now looking to strengthen its Board and we are seeking a Company Secretary and named Trustee for Governance and Law – you will bring insight and understanding of charity law, Charity Commission legal regulations, Company Legislation and best practice. 

Trustees have a duty to ensure that the charity is well run, solvent, legally compliant, and working towards the charitable purpose for which it was established, and Trustee roles are an important and a highly rewarding way to support an organisation. Please note that Trustee roles are unremunerated voluntary positions, although reasonable travel expenses will be paid.

Heartwood House is committed to equality of opportunity, supports, and encourages under-represented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the Board, and having reviewed existing Trustee's diversity, skills, and experience, Heartwood House are keen for the Board to reflect the diversity of the communities that they work with and therefore welcome applications from all sections of the community.

Please contact Heidi Earp, Director of Langton Not 4 Profit our retained consultants for further information on the role.

We are looking for a new Company Board Director to help guide Climate Emergency UK over the course of the next 2 years.

Climate Emergency UK is at a exciting time, since starting just over 5 years ago we have have successfully launched the first ever complete UK assessment of coucil climate action, with the Council Climate Action Scorecards, and are about to launch the second one in June 2025. We are halfway through delivering our first 3 year strategy, with focusses on how we can advocate at a national level for further and faster council climate action, sustain ourselves as an organisation and keep up our crucial local work with councils and residents via the Scorecards, training and other projects. 

We need support from our Board to further the sustainability of the organisation. 

We are particularly looking for Directors with either/or any of the following experience:

• Experience of local government, either as a councillor, officer or other

• Landing national media coverage for projects and campaigns and previous work with national and regional news outlets

• Experience of effective fundraising for small organisations

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) candidates or other marginalised groups.

To apply, please send us your CV and an Expression of Interest Letter (no more than one side of A4) to our email (click on how to apply for our email address).

Applications close 18th May 2025.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.

What is a Branch Treasurer?

There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.

What would you be doing?

• Maintaining and reconciling local bank accounts and recording transactions
• Supporting divisions to manage their local finances.
• Making and recording all authorised payments
• Preparing year end accounts and financial statements including arranging an independent review
• Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
• Identify and manage the return of any surplus monies from grants as appropriate.
• Providing reports to the branch committee and to SSAFA’s Central Office
• Maintaining accurate records using our on-line finance management system
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a responsible role in a well-respected charity
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Reimbursement of out-of-pocket expenses
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from the branch Chair and the Finance team based as our central office.
• Access to a range of e-learning courses
• Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of financial administration
• Good written and spoken English.
• Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Willingness to use our on-line banking and on-line finance management system (this is covered in training)
• Reliable attitude: contact volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to gravel to meetings etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are seeking a volunteer with experience in Salesforce (backend/database support). This to aid in queries and requests when necessary from the team at Paintings in Hosptials.

Please apply for the role if you match the following criteria: 

• Proficient in Salesforce administration and backend configuration
• Comfortable working with Salesforce Data Loader or similar tools
• Attention to detail 
• Excellent communication and collaboration skills
• Salesforce Admin certification (a plus, not required)

About Paintings in Hospitals:

Paintings in Hospitals supports the health and wellbeing of people who need it the most, through the life-enriching power of art. Every day we witness the significant physical, mental, and emotional impact of our work on the lives of people in need around the UK. 

Established in 1959, our charity is now the UK’s leading arts in health organisation. Six decades of experience and expertise have enabled us to develop a unique art collection of over 3,000 original works, alongside art projects and engagement activities that transform the experiences of patients, service users, and staff.

We know that art reduces length of hospital stays, whilst also improving people’s mental health and physical symptoms. We continually evaluate our work across a range of settings, including hospitals, hospices, care homes, GP surgeries, and community spaces. 

Paintings in Hospitals is recognised by the Department of Health, NHS England, and Arts Council England as a leading provider of arts in health services. We have previously worked with national museums and galleries, such as the V&A, The National Gallery, and The Wallace Collection. 

We are seeking people with an interest in improving access to justice and opportunity for refugee and migrant individuals and communities to join our committed Trustee Board here at South London Refugee Association.

What will you be doing?

Our organisation

South London Refugee Association was established in 1991 and is a well respected and trusted local resource. We are a front line community organisation providing advice and support to people who find themselves in extreme difficulty because of past trauma or because of restrictions related to their current immigration status.  As a relatively small charity with a wide reach, we support those who hold an aspiration of a normalised safe life here in the UK yet who face numerous obstacles in realising their dreams of settlement and safety.

We ‘re able to evidence excellent outcomes and value for money to the numerous Trusts, Foundations and public agencies which fund or commission our services.

Our Board

We have a committed Board of Trustees who bring a range of experience and expertise to the organisation. 

The role

Strategic Direction and oversight

• To ensure that SLRA fulfils its objects and set out in its governing documents and complies with regulations issued by the Charity Commission, charity law and any other relevant legislation or regulations.
• To contribute actively to giving strategic direction to SLRA.

Decision making

• To ensure that funding received is used for purposes agreed with funding bodies.
• To review and approve the annual audited accounts.
• To manage the organisation’s assets responsibly.
• To contribute to management decisions as and when they are required by the Chair and CEO.

Responsibilities

• To ensure that SLRA is managed efficiently by appointing and supporting the CEO and monitoring performance.
• To keep informed about the work of SLRA and the issues that affect our work.
• To raise the profile of SLRA and foster our excellent reputation.

Trustee Person Specification

Trustees need to be:

• People of integrity with good judgement and an ability to think strategically.
• Able to work constructively as part of a small team.
• Open minded with a strong commitment to diversity, equity and inclusion.
• Able to access the internet and to receive and send emails.

Ideally applicants will also have a knowledge of the local area gained through work or residence, however this is not essential if the trustee has other valuable and relevant experience.

What are we looking for?

Trustees need to be:

• People of integrity with good judgement and an ability to think strategically.
• Able to work constructively as part of a small team.
• Open minded with a strong commitment to diversity, equity and inclusion.
• Able to access the internet and to receive and send emails.

Ideally applicants will also have a knowledge of the local area gained through work or residence, however this is not essential if the trustee has other valuable and relevant experience.

We are particularly interested in applicants who have specific knowledge and experience of Human Resources or of Safeguarding Children and Vulnerable adults, however, we are happy to consider applications from potential trustees with other skills and experience.

What difference will you make?

As an SLRA trustee you will help to shape our strategic direction and to ensure that we continue into the future as a vital and trusted local resource.

Before you apply

Please apply through Reach in the first instance. Our Trustee Information Pack provides detail of our recruitment process.

Duration: Short-term project (with potential for ongoing involvement)

About the Role

Children With Voices is seeking a detail-oriented and analytical volunteer to help update our Impact Report (Deck) from 2021. This report highlights the charity’s achievements, including the number of people we have fed, the services we have provided, and our overall community impact.

We have multiple internal documents holding updated information, and we need a dedicated volunteer to extract key data, organise it, and integrate it into the updated version of the report. This role is crucial in highlighting the charity’s progress to funders, partners, and the wider community.

Key Responsibilities

•Review & audit the 2021 Impact Report – Identify outdated sections and areas requiring updates.

•Data Collection & Analysis – Extract key metrics from internal documents, including food distribution numbers, volunteering efforts, and service impact.

•Update & Refine Content – Ensure the report is accurate, well-structured, and engaging.

•Create Visual Data Representations – Develop simple charts or infographics to illustrate key findings (if applicable).

•Ensure Consistency in Branding & Messaging – Maintain a professional and cohesive tone aligned with Children With Voices’ mission.

•Collaborate with Team Members – Work with staff to verify data and gather additional insights.

•Finalise & Format the Updated Report – Prepare the document for internal review and external presentation.

Skills & Experience Required

•Strong Research & Data Analysis Skills – Ability to extract, interpret, and organise numerical and qualitative data.

•Excellent Writing & Editing Skills – Strong attention to detail and ability to present information clearly.

•Project Management & Organisation – Ability to manage multiple documents and keep track of key updates.

•Proficiency in Microsoft Office (Word, PowerPoint) & Google Docs – Experience with Canva or other design tools is a plus.

•Critical Thinking & Problem-Solving – Ability to identify gaps in information and seek solutions.

•Graphic Design & Infographics (Preferred but not required) – Familiarity with data visualisation to enhance report presentation.

•Ability to Work Independently & Collaboratively – Self-motivated but comfortable seeking guidance when needed.

•Experience with Impact Reporting (Preferred but not needed) – Any previous experience with grant reports, annual reports, or case studies is a bonus.

What We Offer

•Mentorship and support from the Children With Voices team.

•Opportunity to develop skills in research, data analysis, and report writing.

•A chance to contribute to a meaningful cause and help secure future funding for vital community programs.

•Volunteer reference upon successful completion of the role.

How to Apply

Interested volunteers can apply by submitting resume or CV witha short cover letter outlining their relevant skills and experience. 

The Board and Leadership team at Charity People is thrilled to be partnering with Amnesty International UK on their 2025 Board Recruitment.

Amnesty International UK:

Amnesty International UK operates in the UK as two distinct legal entities: Amnesty International UK Section Charitable Trust (‘the Charitable Trust’), and Amnesty International United Kingdom Section (‘the UK Section’). Each entity is governed by its own Board with the two working together and co-operating but remaining independent. Each Board operates and makes decisions based on the long-term interests of their respective entity and within the constraints imposed by applicable UK law, their separate constitutions and the overall rules of the global Amnesty International movement.

Nominations Sub-Committee (NSC)):

The Nominations Sub-Committee (NSC) is a Board Committee of both Amnesty International United Kingdom Section (‘Section’) and Amnesty International UK Section Charitable Trust (‘Trust’).

The purpose of the Nominations Sub-Committee is to assist the Amnesty International UK Section and Trust and staff. It oversees the recruitment and election or appointment of Chairs, Vice Chairs, and the Chief Executive, ensuring that these persons hold the required expertise and experience. NSC shall work to ensure that AIUK’s governance and SMT are diverse, inclusive, equitable, and anti-racist.

Responsibilities include but are not limited to:

• Assess the skills and experience of candidates for elected positions on the Board, in the light of identified needs. It will inform the Members of its assessment, in order to assist their decision-making.
• Assess the skills and experience of applicants for Board appointments and nominations, in order to provide recommendations to the Board.
• Advise the Board on induction and training requirements, of a general or specific nature, that will support an individual’s development and effective contribution.
• Work with the Board, Board sub-committees and Trust to understand leadership needs and the skills, knowledge, diversity and experience requirements.

Time commitment:

• The Nominations Sub-Committee shall meet at least two times per year but may arrange any additional meetings that are required to discharge its responsibilities

How to Apply:

We will host a Q&A webinar with AIUK at 6pm on Thursday 10th April 2025, where they will share further insights and answer any additional questions you may have. In the first instance send your CV and we will forward you the recruitment pack as well as the link to register to attend this webinar.

Timeline:

Closing date: 5pm 16th May 2025
First Interviews: w/c 16th June
Final Interviews: w/c 23rd June

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Join 198 CAL as a Trustee – Help Shape Our Future

198 Contemporary Arts and Learning (198 CAL) is seeking passionate and experienced Trustees with fundraising and finance expertise to help us navigate today’s challenging funding landscape and build a stable, sustainable future.

This is an exciting time to join our team, following the acquisition and expansion of our new building. We are looking for committed individuals who share our vision and can contribute their skills to strengthen our organisation and make a real difference in people’s lives.

What’s Involved?

• Attend quarterly online Board meetings and one in-person strategy workshop per year.
• Participate in sub-committees and contribute remotely.
• This is a voluntary role, with reasonable expenses covered.

If you have the skills and dedication to support 198 CAL’s mission, we’d love to hear from you!

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Communications Board Member

YAF’s Communications Team underpin all of the organisation's outputs by managing our communication channels and brand identity. They are instrumental in providing a voice for our Board, our members and our industry peers. 

This position offers an exciting opportunity to work as part of a creative and proactive team, with the autonomy to devise innovative content plans and company-wide messaging. It’s a great opportunity to develop a combined fundraising, marketing and digital skill-set, offering tangible and versatile professional experience. 

What you’ll gain:

• Fantastic opportunity to develop new skills and experience outside of your work and boost your CV

• Chance to work with a friendly team and like-minded people that are passionate about transforming the landscape of voluntary professional development in arts fundraising

• Develop your network with leaders in arts fundraising and in the cultural sector

• Attend all YAF’s events and networking opportunities

"Be the Change, Fill the Bucket!"