Supporter experience manager volunteer roles in hillingdon, greater london

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Wandsworth Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the West Hertfordshire Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Non-Executive Director Church House Westminster – marketing focus

£3101 gross per annum (4 Board meetings)

Church House Westminster is the trading name of Church House Conference Centre Ltd and is renowned as one of London’s leading conference and event venues. A member of the prestigious Westminster Venue Collection, Church House Westminster attracts a wide variety of clients from both the corporate and public sectors. The venue can cater for meetings and events from 2 - 600 delegates.

Church House Westminster occupies the spaces used twice yearly by the General Synod of the Church of England. The building has an illustrious history, including the Second World War, when Parliament used it as an emergency location for the House of Lords and the House of Commons. Following the war, the preparatory meetings for establishing the United Nations and the first meeting of the UN Security Council were held at Church House. Major national inquiries, including the Kings Cross fire and the Herald of Free Enterprise ferry sinking, were also held at Church House in the 1980s.

The Conference Centre was established in 1990 and is the wholly owned trading subsidiary of The Corporation of The Church House, a registered Royal Charter charity. All profits from Church House Westminster are covenanted back to the parent charity.

The Board of Directors, comprising executive and non-executive directors, is seeking an additional non-executive director with significant experience in marketing ideally within the events and hospitality industries. At this time, we are particularly looking for someone who can provide strategic insight into marketing, branding, and audience engagement to help grow Church House Westminster's profile and reach. Previous board experience is not necessary; however, executive director or similar high-level leadership is. 

Role of the Non-Executive Director

As a Non-Executive Director of Church House Westminster, you will play a key role in shaping the strategic direction of the Conference Centre, ensuring it remains a leading venue in the events and hospitality sector. You will provide valuable independent oversight, helping to steer the business towards sustainable growth while maintaining its core values and charitable purpose. Specifically, your responsibilities will include:

• Contributing strategic insight and oversight to the development and implementation of the 5-year Business Plan, with a focus on marketing and audience engagement.
• Advising on marketing and brand positioning strategies to enhance Church House Westminster’s reputation and competitive advantage in the market.
• Monitoring the company’s financial and operational performance to ensure robust financial controls and risk management processes are in place.
• Acting as a critical friend to the executive team, providing independent support and challenge to help shape key business decisions.
• Ensuring compliance with regulatory and governance requirements, safeguarding the organisation’s long-term sustainability.
• Championing innovation and business development initiatives, particularly in digital marketing and audience expansion.
• Attending and actively participating in quarterly Board meetings, as well as occasional ad hoc engagements when required.

Commitment:

4 Board meetings per annum (Jan, May, July, Nov), plus occasional support, notably in support of the marketing function and events.

Recruitment timetable:

• Closing date for application: 15 May 2025
• Preliminary Interviews: 22 May 2025
• Final Interviews: TBC
• First Board meeting for successful candidate: 10 July 2025

How To Apply

To apply for this role, please submit an up-to-date copy of your CV, a Supporting Statement/cover letter stating suitability with special reference to marketing and the details of two references. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Organiser for the West Hertfordshire Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.

In this role you’ll be able to develop your organisation, communication, administration and negotiation skills. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2.Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Camden Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Springboard Youth Academy is seeking a qualified accountant to join our Board of Trustees as Treasurer. 

About Springboard 

Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people whose needs can't be met in mainstream schools. 

Refugee and asylum-seeking young people who have made the difficult journey to the UK – especially those who come alone – are saddled with many challenges common to starting a life somewhere new. Though they are required to enroll in school, more often than not, they aren’t provided with the language and psychological support necessary to succeed in their new circumstances. They are simply not set up to thrive. Coupled with budget cuts to tailored learning provision in schools, these young people often miss their chance to progress at a natural pace and to reach their fullest potential.

As educators, service providers and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps develop young people’s English language skills whilst addressing their psychological and social needs, preparing them for mainstream education and helping them rebuild their lives in London.

We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood. 

About the Opportunity

Role Title: Treasurer

Direct Report:Works closely with the Chair, Director and the Board of Trustees. 

Background: Finance, Strategy and Governance, Fundraising, Legal, Risk.

Role Summary

The Treasurer will be required to:

• Monitor the financial standing of the charity and report to the Board and Director regarding cash-flow forecasting, income streams, out-going expenses and the overarching strategic management of the organisation’s financial resources. 

• Oversee the charity’s financial risk-management process and report financial health to the Board of Trustees at regular intervals.

• Act as a counter signatory on cheques and applications to funders and ensure that annual accounts are submitted to all relevant regulators in a timely fashion.

• Liaise with external auditors as required on financial issues and ensure that the organisation's finances are responsibly managed/invested for the betterment of the organisation’s work and for the beneficiaries it serves.

See attached for the full role description and person specification. 

Time Commitment 

In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of four hours per month to the charity, for example to be involved in fundraising, interviews and business plans, etc. We will also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role.

Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond on email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier.

Values

We’re looking for people who share our love of high quality and inclusive education, as well as our commitment to working with, for and alongside refugee communities. We are keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us scale up. We’re looking for people who can think strategically and creatively, work collaboratively and want to make a significant contribution to Springboard Youth Academy’s future, as well as the wider education sector.

We are committed to nurturing a Board that is representative, diverse and inclusive. We are interested to hear from individuals with experience in governance, as well as those new to Trustee positions. We are particularly encouraging applications from those with personal experience of forced migration and Leaving Care.

Application Process

Please send your CV and a brief, half-page cover letter outlining why you would be a brilliant Treasurer for Springboard Youth Academy and what excites you about our work by midnight on 26th April. 

Please get in touch with us for alternative application formats if you have any accessibility requirements.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the South West Bucks Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Join The Orchard Project as a Trustee to help grow thriving urban orchards, tackle climate change, boost biodiversity, and empower communities across the UK.

Applications close: 9 a.m. Tuesday 6th May 2025.

Location: Remote/London EC2A 3EQ

Time commitment: Half day per month

About The Orchard Project

The Orchard Project is the UK’s only national charity dedicated to creating, maintaining, and celebrating community orchards. Our vision is for everyone in urban areas to be within walking distance of a thriving orchard where people and nature can flourish together.

Once a significant part of the UK’s landscape, many orchards have been lost due to urban development. We are bringing them back — especially in areas with little green space, helping communities reconnect with nature, improve biodiversity, and tackle climate change. Through planting, training, and advocacy, we empower people to care for orchards long-term, ensuring they become lasting, productive spaces for food, wildlife, and well-being.

We focus on reaching those most in need, including people on low incomes, individuals with mental health challenges, and pupils in inner-city schools. Our work spans London, Swansea, Manchester, Glasgow, and Edinburgh, and we continue to grow.

At The Orchard Project, we are as committed to building a diverse, inclusive organisation as we are to creating resilient, biodiverse orchards. By working together, we can create greener, healthier, and more connected urban communities.

About the roles

As a trustee of The Orchard Project, you will play a vital role in shaping the strategic direction of the UK’s only national charity dedicated to community orchards. Your leadership and expertise will help us expand our impact, strengthen governance, and drive innovation in urban greening and community engagement.

Your contribution will directly support our mission to bring thriving community orchards to urban areas, tackle climate change, increase biodiversity, and improve well-being.

By guiding our strategy, expanding our reach, and ensuring financial resilience, you will help create a more sustainable, inclusive, and connected society — one orchard at a time.

Who we are looking for

We seek passionate, strategic, and forward-thinking individuals who can bring diverse perspectives and expertise to our board. You will be committed to environmental and social change, have strong strategic thinking, and be able to constructively challenge conventional ideas.

With a passion for equity, diversity, and inclusion, you will champion these values within our organisation. Strong networking and relationship-building skills, alongside the ability to provide governance oversight and contribute to effective decision-making, will be key to this role.

You may have connections in philanthropy, corporate partnerships, or funding sectors — or be experienced in business development, finance, fundraising, or innovation with an interest in environmental sustainability, biodiversity, or community engagement.

While prior leadership, governance, or advisory experience is welcomed, we also encourage first-time trustees to apply. We are especially keen to hear from individuals from racially diverse backgrounds, younger candidates and those looking for their first trustee role as we work to make our board more representative and inclusive.

We recognise the importance of supporting trustees and offer training, a buddy system, and financial recognition for your time.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for these roles close at 9 a.m. Tuesday 6th May 2025.

Job description

Duration: Short-term project (with potential for ongoing involvement)

About the Role

Children With Voices is seeking a detail-oriented and analytical volunteer to help update our Impact Report (Deck) from 2021. This report highlights the charity’s achievements, including the number of people we have fed, the services we have provided, and our overall community impact.

We have multiple internal documents holding updated information, and we need a dedicated volunteer to extract key data, organise it, and integrate it into the updated version of the report. This role is crucial in highlighting the charity’s progress to funders, partners, and the wider community.

Key Responsibilities

•Review & audit the 2021 Impact Report – Identify outdated sections and areas requiring updates.

•Data Collection & Analysis – Extract key metrics from internal documents, including food distribution numbers, volunteering efforts, and service impact.

•Update & Refine Content – Ensure the report is accurate, well-structured, and engaging.

•Create Visual Data Representations – Develop simple charts or infographics to illustrate key findings (if applicable).

•Ensure Consistency in Branding & Messaging – Maintain a professional and cohesive tone aligned with Children With Voices’ mission.

•Collaborate with Team Members – Work with staff to verify data and gather additional insights.

•Finalise & Format the Updated Report – Prepare the document for internal review and external presentation.

Skills & Experience Required

•Strong Research & Data Analysis Skills – Ability to extract, interpret, and organise numerical and qualitative data.

•Excellent Writing & Editing Skills – Strong attention to detail and ability to present information clearly.

•Project Management & Organisation – Ability to manage multiple documents and keep track of key updates.

•Proficiency in Microsoft Office (Word, PowerPoint) & Google Docs – Experience with Canva or other design tools is a plus.

•Critical Thinking & Problem-Solving – Ability to identify gaps in information and seek solutions.

•Graphic Design & Infographics (Preferred but not required) – Familiarity with data visualisation to enhance report presentation.

•Ability to Work Independently & Collaboratively – Self-motivated but comfortable seeking guidance when needed.

•Experience with Impact Reporting (Preferred but not needed) – Any previous experience with grant reports, annual reports, or case studies is a bonus.

What We Offer

•Mentorship and support from the Children With Voices team.

•Opportunity to develop skills in research, data analysis, and report writing.

•A chance to contribute to a meaningful cause and help secure future funding for vital community programs.

•Volunteer reference upon successful completion of the role.

How to Apply

Interested volunteers can apply by submitting resume or CV witha short cover letter outlining their relevant skills and experience.

Join REMIX as a Volunteer Trustee and Transform the Future of London's Youth!

Do you envision a London where every young person can unlock their full potential?

REMIX is a dynamic, brand new youth charity dedicated to creating opportunities for individuals aged 16 to 26 years old. Our core mission is rooted in four pillars—employability, healthy living, personal development, and essential life skills. We're building something truly transformational, and we need a passionate, innovative Volunteer Trustee to help lay our foundations, navigate charity registration, and launch our vision to empower young lives across London and beyond.

As a Trustee with REMIX, you will be a cornerstone of our start-up. Your strategic leadership and guidance will:

• Shape Our Foundations: Be at the helm in crafting the governance and legal framework that will support REMIX’s ambitious goals.

• Drive Change: Help us register as an official charity and develop robust systems that ensure we can deliver impactful programmes to every young person in our community.

• Inspire Growth: Use your experience and insight to cultivate a culture of positivity, resilience, and creativity that motivates young people to dream and achieve.

• Lead by Example: Offer mentorship and share your expertise in employability, healthy living, and personal development, inspiring our team and the young people we serve.

If you are a visionary leader with a passion for making a tangible difference, REMIX offers you a unique and transformative opportunity to drive social impact from the ground up. Your commitment and innovative ideas will help us empower young Londoners to build brighter futures, turning aspirations into reality.

Join us and be the change that sparks new beginnings! Explore the opportunity to leave a legacy of empowerment and transformation within our vibrant community. We can’t wait to see the extraordinary impact you’ll make.

Step forward. Lead the change. Transform lives at REMIX.

REMIX

INSPIRE. EMPOWER. TRANSFORM.

As our current Chair of Trustees completes her 6 year tenure, we are looking to welcome a new chair to continue her stellar work in governance and strategy.

Walworth Garden is a charity dedicated to knowledge and nurture. Our aim is to improve lives by providing excellent learning and horticultural therapy through an award winning garden that’s open to all. Leading our board, the new Chair of Trustees will work to ensure our charitable aims are upheld and our ambitious strategic plan guides our activities. They will join us at an exciting point in our development as we prepare to begin works on the construction of an Environmental Learning Centre.

We particularly seek support from those living or working locally and who have trustee and/or professional charity leadership experience. You will need to be able to commit two hours for meetings every other month, from 7-9pm. Additional time will be needed to read the board papers which will be sent in advance, meet with the CEO, and occasional discussions outside of regular meetings. More information on these expectations can be found below.

Walworth Garden is committed to equality of opportunity, and values diversity. We welcome and encourage applications from people of all backgrounds, particularly from Black, Asian and minoritised ethnic locals who have been historically excluded from the horticulture industries, as well as applications from LGBTQIA+ candidates.

The patient voice needs to be at the centre of healthcare
Join our client’s Board as Patient Lead and help them transform the patient journey

Who is Our Client?

Our client a cross-specialty collaboration made up of 11 partners as well as a wider stakeholder group dedicated to the promotion, advancement and development of perioperative care.

What is Perioperative Care?

To both patients and the public, the phrase ‘perioperative care’ may be unfamiliar and yet, it should be a normal and fundamental part of the healthcare process within the NHS.

The word ‘peri’ means around. The word ‘operative’ means surgery. So ‘perioperative care’ refers to the care that a patient should get as they journey form the GP surgery (when they might be referred to hospital), right the way through to the moment they are back home recovering.

Our Client’s Vision

Their vision is to improve the health of people of all ages, at all stages of their surgical journey, by promoting the highest standards of perioperative care.

Improving perioperative care will make a difference to a lot of important things to patients. These include supporting patients to get fitter before surgery, better pain management (getting mobile quicker), recovery times (getting you out of hospital faster), reducing any anxiety felt and putting the patient at the centre of all decisions about treatment.

The Role

They are seeking an enthusiastic and committed individual to represent the patient voice on our client’s Board and lead the team of patient representatives.

They are committed to ensuring the patient’s voice is at the centre of everything the organisation does, therefore they are seeking a Patient Lead to strengthen and direct the patient voice and agenda.

This is an unpaid, voluntary role although reasonable expenses will be paid. Much of their work is done remotely but some travel may be required to meetings in London.

About You

They welcome people from all backgrounds and areas of the UK.

A Patient Lead will be someone who is familiar with the wider healthcare landscape and can demonstrate collaborative engagement with colleagues or stakeholders at board level. You should be keen to help advance the cause of perioperative care in the UK.

You are interested in and have the following skills:

• An interest in the NHS and delivery of high standards of healthcare
• An interest in understanding the practice of perioperative care
• The objectivity to consider health issues from an unbiased patient’s perspective
• The flexibility to arrive at shared judgments on a variety of issues and to support the majority decision
• The confidence to work with a wide range of clinical colleagues
• The ability to communicate your ideas to a wide range of stakeholders in a variety of ways e.g. meetings, presentations, events, articles and blogs

Experience of board work would be an advantage but is not essential to apply for this role. Having an interest in sharing your patient perspective on a range of challenging healthcare issues is most important.

Many meetings take place virtually to give flexibility around working commitments, therefore an ability to use standards windows software including Microsoft Teams, Word and email is essential alongside personal access to the internet. This will ensure you are able to undertake the requirements of the role and get involved in everything our client has to offer.

The Patient Lead will ideally be able to join online weekly meetings, attend quarterly Board meetings and Executive meetings, Chair the Patient and Public Engagement Network (PPEN) and ad hoc discrete projects as appropriate. They are looking for an individual with strong team working and communication skills with a variety of stakeholders.

How to apply

On clicking apply you will be redirected to our client's website to complete your application.

You’ll be required to submit an up-to-date CV (no more than 2 pages) and short personal statement (maximum 450 words) explaining why your appointment as the Patient Lead is of interest to you and what you specifically would bring to the role.

Deadline: 09 May 2025
Interview: 06 June 2025
Commence role: 07 July 202

Trustee – Board of Trustees

We are looking for one person, who will join the other fourteen Trustees who make up the Board of Trustees for The Passage.

We would be particularly interested in someone with knowledge and experience of the creative industries to add to the wide range of skills and capabilities that the Board possesses.

Location: Westminster, London

Remuneration: This is an unpaid voluntary role, however reasonable expenses may be reimbursed

Time Commitment: Four board meetings per year (with each meeting lasting around two and a half hours). Plus, attendance of occasional events and meetings with key stakeholders

Report To: Chair of Board of Trustees

Closing Date: Rolling advert

Interview Date: TBC, held in London (SW1P).

About the role

Are you passionate about ending homelessness?

Trustees are responsible for giving direction to The Passage and ensuring it meets its objectives effectively.

They are concerned with the policy, strategy and monitoring of the organisation; day-to-day management is delegated to paid professional staff who report to the Board of Trustees.

Trustees are appointed initially for a period of 3 years and can be re-appointed for 2 further periods of 3 years, up to 9 years.

What you will be doing

Principle responsibilities:

The formal duties of the Board of Trustees collectively are to:

• Ensure that The Passage complies with its Memorandum and Articles of Association, charity law, company law and any other relevant legislation or regulations.
• Ensure that The Passage pursues its charitable objects as defined in its memorandum of
  association.
• Ensure The Passage applies its resources exclusively in pursuance of its objects.
• Give clear strategic direction to the organisation, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets.
• Safeguard the good name and the values of The Passage.
• Ensure the effective and efficient administration of The Passage.
• Ensure the financial stability of The Passage.
• Protect and manage the property of The Passage and to ensure the proper investment of its funds.
• Appoint the Chief Executive, monitor their performance and determine their remuneration.
• Act at all times in the best interests of The Passage, and declare any conflicts of interest.

In addition to the above statutory duties, all Trustees should use any specific knowledge or experience they have to help the Board of Trustees reach sound decisions. This will involve focusing on key issues and providing advice and guidance requested by the Board on issues and initiatives relevant to the area of Passage Housing Services work in which the Trustee has special expertise.

Expectations

In order to fulfill the role of Trustees effectively, all Trustees are expected to:

• Attend Board meetings, currently held quarterly.
• Attend and participate in the Board’s annual strategic planning day held on a weekday (usually off-site).
• Visit The Passage from time to time to build an awareness of the work and develop an understanding of the needs of the different teams.
• Occasionally attend functions on behalf of The Passage, liaise with other Trustees and the Senior Executive Team in between Board meetings.
• Read Board papers in advance of meetings and come prepared to discuss key points arising from those papers.
• Complete the trustee induction process.
• As part of the Board’s ongoing Development Process participate in a one-to-one annual review with the chairman.

Essential

• An understanding of and commitment to The Passage’s vision, mission and values, including stakeholder engagement and diversity.
• Empathy with the essential principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
• The ability to think strategically and creatively, with an ability to anticipate issues and risks, and to identify opportunities.
• The ability to use good independent judgement and to challenge appropriately as a “critical friend”.
• The ability to work effectively as a member of a team in order to reach timely decisions. This includes being able to speak openly in discussion, whilst listening and respecting the views of others.
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• Willingness to devote the necessary time and effort to the role.
• The ability to act as an ambassador for the Passage, to champion its mission and promote its reputation and image, and to establish useful contacts.
• Experience in any range of skills needed to run and govern a housing association, including finance, supported housing, RSH expertise (non-exhaustive list).
• Legal expertise, especially in the areas of commercial property arrangements.
• Excellent networking with other members of relevant sectors, and influencing and communicating skills.
• Demonstrable success in a private, charitable or public sector organisation.

Desired

• Good understanding of charity and/or social housing sector.
• A good knowledge of relevant general legislation and statutory requirements, including charity law, employment law and/or health and safety law.
• Experience of successfully dealing with strategic issues and involvement in longer term planning.
• We believe that achieving long-lasting social impact starts with having our Board and Management Teams reflect the diverse community we serve. Enhancing Board diversity is essential to our core values as an organization. It not only makes us more effective and capable of making better decisions but is also crucial for the successful delivery of our mission.
  • We are therefore, actively encouraging applications from individuals who are Black or from minoritized ethnic backgrounds, disabled, LGBTQ+, and those with varying levels of educational attainment.
  • We particularly welcome applications from younger individuals aged 18 to 30 and are also keen to hear from candidates with a background or advanced knowledge in relevant fields.