Supporter experience manager volunteer roles in inverness, highland council

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per week. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values, and the impactful work we do to make a difference in our community.

Join us in leading positive change!

The Admin Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 
• Develop their skills and management experience; or just simply 'give something back to their community'. 

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
•  Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
•  Liaising with staff
•  Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills. 
• Well organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

TikTok and Instagram Reels Content Creator (Volunteer, Unpaid)

Empathos Foundation is looking for a creative and enthusiastic TikTok and Instagram Reels Content Creator to help us craft impactful short-form videos that amplify our mission and campaigns. This is a volunteer, unpaid role designed for individuals passionate about storytelling, social media trends, and creating meaningful content. This remote position requires a commitment of approximately 4 hours per week, with access to Canva Pro for your video editing needs.

What You’ll Do:

• Edit and create a series of TikTok and Instagram Reels using post-event footage, photos, and media that we’ll upload to Google Drive.
• Transform raw content into engaging short-form videos that highlight events, promote campaigns, and resonate with our audience.
• Stay on top of TikTok and Instagram Reels trends, incorporating music, transitions, and styles to increase engagement.
• Collaborate with the team to align your work with our branding and objectives.
• Produce visually compelling and shareable videos to promote events, initiatives, and impact stories.

The Impact of Your Work:

Your contributions as a volunteer will help us:

• Amplify our mission: Use engaging videos to highlight our work in academia and welfare, inspiring wider support and participation.
• Promote events effectively: Showcase event highlights and key moments to attract and engage audiences.
• Expand our reach: Build a stronger social media presence, reaching new audiences and increasing our visibility.
• Foster community engagement: Use storytelling to connect with supporters and encourage their involvement.

Skills, Experience, and Qualities:

• Video Editing Skills: Proficiency with Canva Pro, CapCut, Adobe Premiere, or similar tools to create professional-quality videos.
• Social Media Trend Knowledge: Awareness of TikTok and Instagram Reels trends, including popular music, challenges, and editing techniques.
• Creative and Organised: Ability to create engaging narratives from raw footage and maintain consistent quality and branding.
• Passion for Storytelling: Strong enthusiasm for using video to inspire change and communicate our impact.
• Time Management: Commitment to approximately 4 hours per week, with the ability to meet deadlines.
• Collaborative Mindset: Comfortable working remotely with a team and open to feedback.

While this is an unpaid role, it’s a fantastic opportunity to gain experience, grow your portfolio, and make a real difference by contributing to meaningful causes.

Join Empathos Foundation as a TikTok and Instagram Reels Content Creator. Help us turn post-event media into inspiring stories that engage and empower communities!

About Adventure Ashram 

Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support grassroots partners in India to deliver essential projects focused on: 

• Combating human trafficking 

• Supporting education for vulnerable children 

• Providing access to vital healthcare 

Our approach is bold, adventurous, and collaborative. We raise funds through exciting events, creative campaigns, and overseas adventures—like our flagship global initiative, Yoga Stops Traffick.

Role: Trustee – Finance Specialist (Treasurer Role Available) 

We are looking for a new Trustee with strong finance or accounting expertise to join our Board and help steward the charity’s finances. 

This is a key governance role. 

What we’re looking for 

We’re seeking someone who can provide financial oversight and strategic advice to ensure our resources are used effectively and transparently. 

You might have experience in: 

• Charity finance, audit, or financial management 

• Budgeting and forecasting 

• Risk management and financial reporting 

• Strategic financial planning 

• Investment, reserves or funding models for small charities 

• Serving as a Treasurer or Finance Trustee (desirable, not essential) 

A recognised accounting qualification (e.g., ACA, ACCA, CIMA) would be valuable, but we welcome applications from those with relevant experience regardless of qualification status. 

Trustee Commitment 

• Board Meetings: 4 per year (weekday evenings, usually online) 

• Committee Involvement: All trustees join a committee (Finance, Fundraising, or Programme Management). The Finance Committee meets every 2 months. 

• Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible) 

• Approximate time commitment: 1–2 hours per week 

Why Join Us? 

By joining Adventure Ashram’s Board, you’ll: 

• Play a vital role in ensuring good governance and financial health 

• Help steer a unique, adventure-fuelled charity into a sustainable future 

• Contribute to life-changing work supporting survivors of trafficking and vulnerable communities in India 

• Gain experience in nonprofit governance and leadership 

“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.” 
— Current Trustee 

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners and with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of five student societies at English universities with around one hundred volunteers annually.

InterVol is looking for new trustees to join our board. Trustees are responsible for ensuring that InterVol follows our guiding principles and acts within the law. This includes the timely submissions to the Charity Commission, ensuring that volunteering is safe and appropriate, and developing and maintaining a long-term strategy for InterVol. InterVol is a small charity with no staff, so trustees also play an important role in maintaining institutional memory for student committees which change annually. 

We are recruiting for general trustee roles and for a treasurer. For the treasurer role, we are looking for applicants with a specialism in financial management to oversee our bank account, monitor our online donation platform, make grants, donations and payments, and report on our finances annually to the Charity Commission. Trustees in non-finance roles will be allocated roles most relevant to their own experience e.g. specific university group support, specific placements, or thematic areas such as training or research.

As a trustee you are expected to take on roles including:

• Attend termly meetings (three annually, online) and annual meetings, where possible.

• Provide advice to the trustee board and our committees. This is either by email, or through the Trustees WhatsApp group.

• Work on specific projects with other trustees and advisors, e.g. managing interns, setting up new placement partnerships, and conducting/reviewing risk assessments.

• Identify potential partnerships in both the United Kingdom and overseas to forward the goals of the charity and strengthen our existing university projects.

• Attend training and network events to represent InterVol, make new connections and bring new ideas into the charity.

• Commit to 2-3 years of supporting the charity before handing over or renewing your term.

• Be based in the United Kingdom to allow travel to meetings.

Person Specification:

• Significant experience of volunteering in either the UK or overseas

• Passionate about ethical volunteering practises

• Strong teamwork and collaboration skills

• Flexible and able to provide support on an ad hoc basis

• Understanding of international development issues (desirable)

• Accounting and finance experience (treasurer role)

Job description

"We are looking for 10 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

• Programme Management
• Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.
• Participant Support & Progress Tracking
• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
• Coordination & Communication
• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
• Engagement & Feedback
• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
• Reporting
• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: Remote

Educators and facilitators wanted to help East London Waterworks Park deliver its environmental learning goals.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for educator and facilitator volunteers to participate in our community-led working group, who are collaborating with schools, universities and youth groups that help the design of the park. 

Examples of projects are: 

• collaborating on nature walk activities for schools
• supporting university students interviewing teachers
• creating lesson plans to co-design the park. 

Schools, universities and youth groups we've collaborated with include:

• Buxton School, Leytonstone
• Kingsmead School, Enfield 
• UCL 
• Royal College of Art
• University of Westminster 
• Project Zero
• Voyage Youth 
• Loyola University Chicago 
• Vanderbilt University Nashville. 

We're looking for people to lead on these projects and facilitate the direction of the learning working group.

The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be an experienced teacher, educational consultant, forest school leader, training and development specialist, learning designer, facilitator or any other kind of role creating learning projects, programmes and experiences. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. 

Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. 

At PAS we believe that everyone has the right to be treated fairly, properly and with respect. Prisoners can be ‘ out of sight, out of mind’, or considered to not be as deserving of good treatment as other people – but not for PAS; our reason for existing is ensuring that prisoners can fully exercise their rights.

It is my privilege to be Chair of Trustees for PAS, I believe that the work we do is fundamental to my belief that we judge our society by the way in which we treat the most vulnerable people. Contrary to popular culture, prisoners are some of the most vulnerable, neglected people in our society, and I am proud to be a part of an organisation that helps to protect them.

My fellow trustees are an impressive group of people, actively engaged with PAS, who energise me whenever I meet with them. However, our numbers have dwindled over the past year, as it can been difficult for people to fit in the demands of being a trustee around their busy lives. We also very sadly lost one of our most long-standing trustees to cancer – he is still sorely missed by us.

If you feel that you could offer your skills and experience, but most importantly your commitment and enthusiasm to our cause, we would be very interested in considering you joining us as a new Trustee.

As a Trustee, you will contribute to the strategic governance of the organisation and the setting and monitoring of overall policy; refine strategic priorities; agree targets and budgets; evaluate organisational performance and help the organisation fundraise.

Meetings take place quarterly in central London in the evening (with some virtual attendance), with additional attendance requested at Awaydays and PAS’s Annual Lecture and debates.

The Board encourages applications from candidates with disabilities or experience of mental health services, as well as black and minority ethnic applicants and ex-prisoners.

PAS does not accept Home Office or Prison Service money as this may affect its independence.

  Trustees are volunteers, but travel costs and reasonable expenses will be reimbursed.

The Prisoners’ Advice Service (PAS) is the only independent registered charity dedicated to offering free legal advice and representation to adult prisoners on their rights and prison rules in England and Wales.

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of four student societies at English universities with around one hundred volunteers annually.

InterVol is looking to increase its presence on university campuses around England and Wales, and therefore we are accepting applications from university students interested in setting up a student committee.As a committee member, you will be responsible for recruiting students to volunteer locally and abroad, liaising between the board of trustees and the committee, and recruiting committee members for the next academic year. The student committees will be supported by the trustee board, who are drawn from past student committees. 

Setting up a student committee is an excellent opportunity to gain leadership experience, gain a developed insight into the charity sector and international development, and create positive change in your community and abroad. All student committees are supported by the trustee board, and there will be training provided. 

As a committee member you will:

·Work with the student union at your university to establish an InterVol committee. 

·Recruit students to volunteer locally and abroad. This will involve attending freshers’ fair, hosting information evenings, and running team-building days. 

·Organise local volunteering opportunities and liaise with our international project partners. 

·Recruit committee members for the following academic year. 

·Oversee volunteer fundraising. 

·Commit to being involved with the student committee for two years. 

·Be based in the United Kingdom to allow travel to meetings.

Person Specification:

·Experience of volunteering in the UK or abroad. 

·Strong teamwork, collaboration, and communication skills. 

·Capable of leading teams and working under pressure. 

·Well-versed at time management and staying organised. 

This is a hands-on role within a small but ambitious team. The Treasurer will have oversight of Men Who Talk’s financial health, ensuring the charity operates in a financially responsible manner while providing the Board with accurate financial information to guide decision-making. 

Our finances are in a strong position, and we entered the new financial year in April with a healthy cash flow and robust fundraising strategy. Over the last 3 years, we have seen yearly financial growth quadruple year on year, with the 2024/25 financial year bringing in over £40,000 of funding through various streams.

Having received grants from funders such as the National Lottery Community Fund, the Simon Rivett-Carnac Trust and the Caterham Round Table amongst others, we have an agreed budget to spend down our current balance over the 2025/26 financial year, with a focus on ambitious growth across all areas.

The Treasurer will work closely with Sam, our Founder and CEO and Martins, our Operations Manager to identify financial risks, ensure compliance with the Charity Commission and HMRC, and develop strategies to secure the charity's financial sustainability as we expand.

Key Responsibilities

• Attendance at Regular Board Meetings: The board meets four times a year, usually a combination of two online and two in-person meetings. Other ad hoc meetings and catch-ups may be required.
   

• Financial Oversight: Regular monitoring of the financial accounts, ensuring the charity adheres to sound financial practices and complies with UK charity regulations.
   

• Long-Term Financial Strategy: Provide guidance on the financial strategy, including planning and budgeting for future growth and expansion.
   

• Monthly Reporting: Present a top-level Treasurer’s Report to the Board each month, outlining the charity’s financial position, income, expenditure, and risks. Board meetings each quarter will also include more in-depth financial updates.
   

• Budgeting: Support the board and CEO in preparing the annual budget, taking into account the charity’s plans for growth, new services, and the expansion of activities.
   

• Financial Risk Management: Identify potential financial risks and recommend strategies to mitigate these risks.
   

• Compliance: Ensure that financial procedures are followed, including the maintenance of designated and undesignated funds.
   

• Reserves: As a priority for 2025/26, the Treasurer will take a lead on updating our reserves policy and ensuring this is adhered to going forward.
   

• Collaboration: Work closely with the CEO to ensure the charity’s finances align with its goals, particularly as we expand our services and charitable activities over the next three years.
   

• Annual Accounts: The Treasurer will take the lead on the preparation and submission of the annual accounts, working with an external auditor and accountant to ensure the charity’s accounts are transparent and well-maintained.
   

• Financial Procedures: Ensure effective financial controls are in place and help the team implement best practices for financial management.
   

• Advise the Board: Provide financial advice and insights to support the Board in making informed decisions regarding the charity’s operations and growth.

Application and Interview Process

To apply for the Treasurer role at Men Who Talk, applicants are invited to submit their CV along with a brief cover letter via charityjob. In your cover letter, please highlight your experience, why you're interested in this role, and how your skills align with the needs of the charity.

Closing date for applications will be Friday 4th of July. 

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co

Title:  Communications volunteer

Summary

Help us grow and engage our audiences by creating communications materials for us to use externally and across our website, social media, print materials and newsletter, so that we can help support the mental health of more women across Sussex.

Description

Our charity delivers counselling and therapeutic groups for women across Sussex. We are looking for an experienced communications professional to work with to support with all or some of the following:

Communications:

· Help to create a communications plan with the CEO, mapping out key activities and campaigns over the year

Social media:

· Assess our current social media and make recommendations to improve content and engagement

· Design and create weekly posts and reels using Canva

· Create 1-3 social posts per week

Newsletter:

· Re-purpose key social posts for our monthly e-newsletter, using MailChimp

Outreach:

· Build a partner communication list and liaise with key organisations and share key materials with them, such as leaflets and information about our services to raise our profile

· Build contacts and reach out to potential press to raise awareness of our organisation

Events:

· Assist with fundraising events and promotion of these from the Brighton 10K run, our Christmas raffle and party.

You will be working with the CEO who will provide our existing brand/style/logo guidelines and brand research/user personas.

What impact will they have?

Your creative output will shape how we present ourselves to our clients and funders. With your help we will be able to continue to reach and support more women across Sussex.

About the volunteer

Description

We are looking for a volunteer who:

· Has experience in creating and writing communications materials such as social media posts

· Ideally has experience in Canva and MailChimp

· Has the ability to quickly understand the needs of our team / organisation / participants

· Has good communications and organisation skills

· Understands the resource constraints of a small charity and is able to work with these.

Skills

· Marketing and communications

Where and when

Location

Can be fully remote or partly remote if based near Brighton.

Time

Time commitment

· 0-6 hours / week – the role could be an ongoing role

Volunteer availability

Either inside or outside office hours.

Application details

Application instructions: please send published content examples (social, blog or e-newsletter posts) a CV and details of your availability and interest in the role 

Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications. 

You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely. 

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website. 

There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.