Supporter experience officer jobs

Join us to help shaping Samaritans to be fit for the future.

We’re looking for a passionate leader to join our team to drive the development and implementation of our strategic workforce plan and organisational design across our staff and volunteer teams.

Contract

• £50,000-£55,000 per annum plus benefits
• Full time (35hrs per week) 
• Fixed Term Contract (24 months)
• Hybrid working with link to Ewell office  
• We are passionate about flexible working, talk to us about your preferences 

What you’ll do 

• Develop and lead a comprehensive workforce plan for staff and volunteers.
• Align workforce planning with organisational strategy to reduce skills gaps and improve efficiency.
• Collaborate with senior leaders and cross-functional teams to integrate strategic and operational plans.
• Bring external insights and trends to inform future-focused workforce decisions.
• Use data and analytics to support scenario modelling and strategic decision-making.

What you’ll bring

• CIPD Level 7 or equivalent experience.
• Proven experience in strategic workforce planning and organisational design in complex settings.
• Background in the charity or not-for-profit sector.
• Strong relationship-building, consulting, and facilitation skills.
• Solid understanding of UK employment law.

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: Friday 21 November

Interviews: w/c 1 December

Refugee Welcome Officer
Canterbury
£24,752 pa pro rata plus excellent benefits (FTE £30,940)
28 hours per week
Fixed-term contract for three years

The Refugee Welcome Officer is an exciting and unique role, supporting groups across the county who engage with the Social Justice Network to take part in the Afghan Welcome Project. You will assist with group formation, volunteer recruitment, training and provide ongoing mentoring to ensure their success.

As Refugee Welcome Officer you will work closely with the groups, local authorities, the Home Office, the Ministry of Housing, Communities and Local Government and other key stakeholders to source suitable housing, matching families to accommodation whilst ensuring compliance.

You will build and maintain effective relationships with local agencies, councils, community groups and other sponsors to facilitate resettlement and share best practices, as well as taking the lead for coordinating recruitment and training and support for volunteers. You will also maintain DBS checks, training records and provide ongoing supervision and guidance.

In addition, you will assist with grant applications, fundraising initiatives, marketing and awareness-raising through social media, newsletters, events and community presentations.

You will have a strong passion for supporting resettled families and enabling local communities to be welcoming and inclusive. You will have experience working with volunteers, community groups or charitable organisations, and preferably experience supporting vulnerable individuals or families, including refugees or asylum seekers.

Knowledge of housing processes, private tenancies, and local support services is important, as are excellent interpersonal, written and verbal communication skills. You should be confident influencing, negotiating and problem-solving in complex situations.

Experience of delivering training and supporting volunteer development, a full, clean UK driving licence and access to a vehicle and a willingness to travel within Kent, London and the Southeast is essential.

The Canterbury Diocesan Board of Finance employs this role on behalf of the Social Justice Network (SJN), a UK-based charity that works to promote social justice, inclusion, and support for vulnerable communities. One of SJN’s key initiatives is the Afghan Welcome Project, which supports the resettlement of Afghan families across Kent, London, and the Southeast of England. The project works in partnership with government bodies, local authorities, charitable organisations, and community groups to ensure refugee families are safely housed, supported, and integrated into their local communities.

The aim of the Social Justice Network is to bring people together. Issues of low income, debt, lack of skills, poor mental health, forced displacement and isolation are complex and closely interlinking, trapping communities and individuals in a web of poverty. Our vision is to see all churches, in every community, coming together to tackle these issues through action, prayer and giving.

Our Kent Refugee Programmes are dedicated to supporting individuals and families rebuilding their lives after forced displacement. We offer a range of services including Welcome Hubs, Arts and Wellbeing activities, ESOL classes, employment support, and casework. Our approach centres on fostering long-term, meaningful connections with local communities, helping restore a sense of stability, dignity, and belonging. 

We aim to deliver work through innovative partnerships with other charities, voluntary organisations, and local authorities. We aim to improve access to resources, make local work more effective, and create a framework for others to respond to the social challenges in Kent.

Closing date: 1st December 2025, 11.59pm
Interviews 10th December, Canterbury

We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

We are looking for a data professional to support and manage significant changes in the way our charity uses, processes and manages data. Our teams pride themselves on evidence-informed practice, using research and data to enhance their work at every stage. There are elements of our charity’s work which are unique to our field, making our data highly valuable in contributing to the future of preventing child sexual abuse. We collect data all the time: on the individual progress of our clients, the reach of our campaigns and the demand for our support. As part of our new Tech and Data Strategy, we are taking the next stage in our use of data analysis and data science, ensuring that we use our data more effectively and efficiently to support our teams in preventing child sexual abuse.

We are looking for a Data Scientist/Analyst to help us make this change. You will be based in the LFF Research Team, reporting to our Director of Research and Impact.

This role will facilitate better use, processing and management of data across the organisation. It will focus on four areas:

• Data systems and structures
• Data analysis
• Data visualisation
• Data security and compliance

The postholder will work alongside experienced researchers to develop a new portfolio of priority projects to enhance our work. With no fixed task list or assigned service, this role offers the freedom to explore and innovate, identifying where data, data science, and data systems can drive real change.

This role will be remote or hybrid - we have offices in Bromsgrove, Epsom and Edinburgh.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Friday 14th November at 5:00pm. Stage 1 interviews are scheduled to take place on 4th December and stage 2 interviews are scheduled to take place on 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

Please note that only applications with all sections completed will be reviewed during shortlisting.

#data #research #datascientist #dataanalyst #dataanalysis #datasecurity #datacompliance #datavisulisation

The Talent Set are delighted to be working with a fantastic health charity to find their Senior Events Officer.

The charity offers a flexible working environment, with hybrid working and an expectation to work from their Hampshire office 2 days per week.  

Reporting into the Challenge Events Fundraising Manager, you will take the lead in planning and delivering a portfolio of high-profile fundraising events that inspire, engage and make a real difference. You will oversee event logistics and marketing, as well as managing budgets and nurturing supporter relationships.

Key Responsibilities:
 

• Lead the planning, management, and delivery of a varied portfolio of fundraising and challenge events, for example:

Cambridge Half Marathon | The Big Half | London Landmarks Half Marathon | Manchester Half Marathon | Virtual Challenges (Marathon May, October Dog Walk) | Great North Run | Cardiff Half Marathon | Do your own thing | plus other events as agreed

• Oversee event budgets, monitoring costs and ensuring financial targets are met.
• Line-manage, coach and support team members to ensure team success.
• Develop and implement marketing and recruitment strategies to maximise participation and income.
• Deliver exceptional supporter experiences, ensuring participants feel valued and inspired.
• Build and maintain strong relationships with suppliers, agencies and partners.
• Ensure all events comply with health, safety, insurance and risk regulations.
• Evaluate event performance and produce insightful reports to drive continuous improvement.

Person Specification:
 

• Experience in a fundraising or events role, with a proven ability to deliver successful events.
• Proven experience in organising challenge events, using creativity and strategy to maximise participation and revenue.
• Excellent project management skills – you can manage multiple events and deadlines to successful outcome.
• Excellent writing and presentation skills with the ability to interpret and communicate complex information.
• A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
• Experience managing budgets, ensuring expenditures is within agreed parameters.

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Starting Salary: £54,269 - £59,422 (including LW)  

Contract: Permanent  

Location: Romero House, London - Hybrid working with a minimum of 40% of your time in the London head Office

Job Profile

CAFOD has an ambition to be digital first in our marketing and communications, to stay ahead of emerging trends and make the most of what digital technology can offer to strengthen our relationships with our supporters and in our ways of working across the organisation. Digital technology has already transformed our communications and will continue to do so. This senior communications and marketing role will be responsible for steering the ongoing digital transformation of CAFODs work, primarily in the supporter programme and also across the wider organisation.

This role encompasses overall responsibility for the brand, digital marketing, messaging, proactive and reactive media relations, with a core focus on digital transformation across all platforms. This post will play a key role in guiding our digital shop fronts and marketing efforts, evolving supporter journeys, steering our email programme and leading on the digital infrastructure to enable delivery of our supporter programme. It will ensure that digital engagement and conversion is embedded and an integral part of our communications planning. 

This role will drive innovation and data-informed insight across the full spectrum of communications and wider organisation functions. It will embed a digital-first approach across teams and guide and accompany the wider organisation on harnessing opportunities of new technologies, making digital engagement integral to communications planning. 

This role will drive brand awareness, brand advocacy and action across our programmes to ensure CAFOD is top of mind amongst the Catholic Community of England and Wales, helping to grow support from our constituency. You will bring proven senior-level experience in digital communications and marketing, ideally within the charity sector. With a strong understanding of communications at a senior level with expert knowledge of digital channels, audience engagement, and online conversion, you also have a strategic grasp of how digital integrates into broader communications and supporter strategies. Your leadership style is collaborative and visionary, and you have the gravitas and expertise to set the digital marketing direction for a large organisation, while bringing all teams along with your vision.

Key Responsibilities

• Lead the strategic development, direction setting and delivery of an ambitious, insight-led digital-first communications strategy that enhances supporter journeys, increases engagement and drives measurable growth in support of our supporter programme, especially our parishioner-first fundraising strategy. 

• Act as CAFODs senior expert on communications, advising the Executive team, across departments and influencing strategic decision-making, including on digital direction and development, at the highest level. 

• Lead complex cross-organisational projects that improve our digital supporter experience, from acquisition to long-term engagement and conversion, ensuring timeliness and consistency with supporter programme priorities, especially the parishioner-first fundraising strategy and approach. 

• Provide leadership and overall oversight of external communications and messaging, including brand consistency and press/media engagement, ensuring consistency between our fundraising efforts, our campaigning work and profiling our international work to supporters and key stakeholders.

• Lead and oversee the digital teams - email marketing programme, social media engagement, digital developments, campaigns and the website, to ensure user experience is optimised and platforms support our supporter programme and broader organisational strategic objectives and ambitions. 

• Lead the media team to explore and encourage new approaches including how we further maximise the digital media landscape.

• Line manage senior specialists across digital marketing, website, and media and PR, ensuring high performance and professional growth. 

• Work closely with IT, data and external agencies to ensure agile, secure and effective digital delivery across platforms. 

• Represent the organisation externally where appropriate, with a focus on digital thought leadership. 
• Develop and manage the communications budget effectively, aligning resources to priority areas and demonstrating clear impact. Agree and ensure accountability for objectives and KPIs as part of the wider supporter strategy, fostering a culture of ongoing learning, adaptation and improvement.  

Safeguarding 

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification 

• Extensive experience in a senior digital communications and marketing leadership role, with demonstrable success in developing and delivering integrated and audience-led multi-channel communications and marketing strategies. 
• Strong experience of overseeing development of supporter journeys and objectives, website development, CRM integration and email engagement and conversion. 
• Passionate about digital innovation and technologies, with deep knowledge of platforms, formats, and trends. 
• Committed to insight-led and data-driven approaches with skills to use digital tools, platforms and analytics to shape decisions and measure impact. 
• Excellent leadership, inter-personal and team management skills, with the ability to develop and motivate multi-disciplinary teams. 
• Strong cross-functional project management ability, with experience leading organisational change in digital capability. 
• Understanding of broader communications and marketing disciplines, with the ability to ensure alignment and brand consistency and also oversee media and PR work, including reputational risk and crisis communications. 
• Understanding of the Catholic church in England and Wales and knowledge of Catholic Social Teaching. 
• A track record of strong written and spoken communication skills. 
• Highly organised, able to manage a busy workload and consistently meet deadlines. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures. 

East Brighton Trust (EBT) is seeking an experienced Head of Projects and Fundraising to lead the creation, development, and funding of innovative projects across East Brighton, and to play a key role in establishing a new charity being developed by EBT to lead creative, enterprise, and social infrastructure work in the area. 

This is a strategic and hands-on leadership role for someone with strong experience in project development, bid writing, fundraising, and partnership building. You will help turn ideas into delivery and impact, securing the investment and collaborations needed to bring the new charity to life. 

Working closely with the Chief Executive Officer, you will identify opportunities, develop and fund new projects, and manage delivery across creativity, enterprise, and social impact. 

To lead and deliver Richmond CVS’s support services for voluntary, community and social enterprise (VCSE) organisations across the borough. This includes providing high-quality advice, training, and development support, alongside managing key projects and coordinating external consultants.

The role is central to strengthening the VCSE sector, with a focus on organisational development, fundraising, and governance. It also involves working closely with statutory partners including Richmond Council and the South West London Integrated Care Board (ICB), ensuring that VCSE organisations are well-positioned to engage with and influence local systems.

The postholder will also lead the design and delivery of new initiatives, including externally funded programmes, and will have the opportunity to shape and evolve the role in response to emerging needs.

Key Responsibilities

Service Delivery & Development

Provide tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.

Lead the development and delivery of training programmes, workshops, and resources.

Support organisations to strengthen their legal structures, policies, and compliance.

Promote inclusive and accessible service delivery.

Leadership & Strategy

Provide strategic leadership for RCVS’s capacity building and project work.

Contribute to organisational strategy and planning.

Represent RCVS at external meetings, networks, and partnerships, including with statutory bodies.

Project & Programme Management

Manage capacity building projects, ensuring delivery on time, within budget, and to agreed outcomes.

Monitor and evaluate project impact, producing reports for funders and stakeholders.

Lead the development and delivery of consultancy projects, including scoping, contracting, and oversight.

Manage relationships with external consultants to ensure quality and consistency.

Line Management

Lead and support a small team, coordinating workplans and fostering collaboration.

Support staff development and performance

Partnerships & Stakeholder Engagement

Build and maintain relationships with local partners including Richmond Council, South West London ICB, local and national funders, and other infrastructure bodies.

Facilitate networking and collaboration across the VCSE sector.

Act as a key point of contact for external engagement and partnership development.

Encourage digital innovation through partnerships and shared learning.

Operational & Financial Oversight

Contribute to budget planning and financial monitoring for capacity building and project work.

Lead on income generation for RCVS’s development work, including identifying funding opportunities, contributing to bids and contracts, and managing funded programmes.

Ensure compliance with relevant policies and procedures, including safeguarding, data protection, and health & safety.

Senior Trusts and Philanthropy Officer

Location: Hybrid/Remote
Department: Fundraising
Salary: £41,480 actual salary
Hours: 35
Contract Type: Permanent

About the Role

We are looking for an experienced Trusts and Philanthropy fundraiser, to manage a portfolio of high level funders, whose support is vital to the work of Become.

Working closely with the Trusts and Philanthropy Manager and the wider Fundraising team, the postholder will research potential funders, write compelling grant applications, and build strong relationships with funders to ensure continued and increased support. They will have a strong track record of securing five/six-figure funding from trusts and foundations, and other giving vehicles, excellent research and writing skills, and the ability to manage relationships with internal and external stakeholders effectively.

Location

We are currently hybrid working: our team primarily works from home. In-person attendance at some meetings will be expected approximately once or twice every month, usually at our central hot-desking location in Old Street, London. For non-London based staff we will consider hot-desking options near you, if required. Additionally, as a charity providing services to England Become covers the cost of travel within England for essential in-person meetings. We are open to conversations about flexible working arrangements.

Equity, Diversity and Inclusion

As an organisation serving children in care and young care leavers we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.

How to apply

We ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV and it will be anonymised before review.

To apply for this role, you will need to:

• Provide us with a copy of your CV;
• Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
• Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to us).

The competency questions we would like you to answer as part of your application are:

• What is your motivation to work for Become and why are you interested in working to support care-experienced children and young people?
• How do you go about crafting compelling and persuasive grant proposals
• How do you manage a busy workload of multiple deadlines and priorities?
• How do you initiate, establish and build strong relationships with the different types of contacts within trusts, foundations, and vehicles such as CAF and donor advised funds?

If you have any reasonable adjustments you would like us to consider for this recruitment process (either for the application or interview) please advise us on your application form.

The deadline for applications to be received is Tuesday 11th November @ 11.59pm.

Interview Details

Interviews will have two parts:

A session with young people;
A panel interview with Become staff.

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance.

Interviews will take place:

Young people’s panel: Tues 25th November
Staff panel: Weds 26th November

Please Note

All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.

We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll

Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP

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This is an exciting time to join London’s Air Ambulance Charity. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for our patients across London. We’ve recently launched an ambitious 15-year strategy which includes innovative projects that will advance the field of prehospital medicine. This role will be crucial in securing funding for groundbreaking initiatives so that we can save a patient tomorrow that we might not be able to save today. 

As our Philanthropy (Trusts) Officer, you will manage and develop a specific portfolio of trust, foundations and city livery companies, securing donations up to £20,000. You will be responsible for growing a robust pipeline, building relationships and preparing compelling communications for a range of impactful projects.

You will also support the Philanthropy Manager and Deputy Head of Philanthropy by taking ownership of team-specific administration processes and providing ‘secondary canvasser’ support for the team which includes creating templates, updates and proposals, refreshing research and setting up supporter visits and meetings. 

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.

We’re recruiting for a Senior Communications Officer.

Job title: Senior Communications Officer
Location: Home-based, with monthly in-person team meetings (generally somewhere in the London-Oxford-Bristol corridor), and regular travel to London.
Contract type: 4/5 days a week (30/37.5 hours per week), permanent.
Salary: £33-34K per annum plus benefits (FTE).

Would you like to make a positive impact for rural communities across England? Would you like to help tackle rural deprivation and ensure rural areas have fairer access to essential services? Would you like to help rural communities reach their full potential?

About Us

Action with Communities in Rural England (ACRE) is the only national charity speaking up for everyone in rural areas.  We champion thriving, sustainable and inclusive rural communities that have the services they need and the resources to secure equitable outcomes for everyone.  We work closely with our 38 member organisations who support local communities across England.  Together we campaign for change, enable local action, and improve support for people most in need. We work with government and other national partners to explore the issues affecting rural communities and identify solutions so that no one is disadvantaged by where they live.

About the Role

We are seeking an experienced and creative Senior Communications Officer to join our ambitious team. This is a new post that will play a key role in delivering our new five year strategy Rural Ambition: enabling communities to thrive.  This includes a commitment to speak up more boldly for rural communities and to build new alliances to widen our reach.  Reporting to the Head of Policy and Public Affairs, you will be responsible for our external communications, including telling eye-catching stories, building relationships with journalists and overseeing our digital communications.  You will support our engagement with policy makers and other stakeholders, and advise and support other team members and our member organisations to promote their work and the impact they are making.

About You

You will be experienced in developing compelling stories and helping to deliver campaigns that raise awareness of low profile issues and drive change.  You will enjoy having a varied role that offers the opportunity to be creative, build new connections and work with colleagues in the team and our wider network.  You will be excited by our ambition to speak up more boldly for rural communities and to focus on the issues where we can make the most impact.  You will be a self-starter as well as a team player, enjoy working in partnership with other organisations, and be used to delivering several projects at one time.  You will have direct experience of living in a rural community or have a strong empathy with our cause.

This role is a great opportunity for a communications professional who is keen to take the next step in their career and give a voice to communities that are often forgotten.  You will be joining a small, focused and energetic organisation while being part of a unique national network. If you share our vision and ambition, please get in touch.

Working at ACRE

The ACRE team is home-based. We meet together at least once a month, generally somewhere in the London-Oxford-Bristol corridor.  Benefits include up to 30 days holiday, a contributory pension scheme, life cover and flexible working arrangements.

We are an equal opportunities employer and are committed to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, traditions and ways of life. Please note you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Closing date for applications: Wednesday 19 November, at 23:59
Interviews will be held on Tuesday 25 November in Woodstock, Oxfordshire
NB: Please confirm when you make your final application that you are able to attend on this date.

Please assume that you have not been shortlisted if you have not heard from us by 24 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Fundraising Manager

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As the Fundraising Manager for Behind Closed Doors, you will play a key role in developing and delivering a fundraising strategy aligned with the organisation’s vision, mission and values. This is an exciting and varied role with an opportunity for the post-holder to put their own stamp on it. As our Fundraising Manager, you will build on existing relationships with individual donors, community groups and corporate partners, as well as seeking new opportunities.

This role would best suit a creative and strategic mind who enjoys building relationships and inspiring others towards a united vision: to build lives free from domestic abuse. You will be joining a committed and dynamic team; line managing the Training and Development Coordinator, working within the senior management team and reporting to the CEO. 

Please download the recruitment pack for full details.

To apply for this position, you will need a comprehensive CV and supporting statement outlining your interest in the role and organisation, and how you meet the criteria laid out in the person specification. You can apply via CharityJob, or return both documents by Thursday 27th November via email with the reference ‘Fundraising Manager’ in the subject line.

Interviews will take place on Monday 8th and Tuesday 9th December 2025, and will consist of a brief presentation and competency-based questions.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.

Are you ready to shape the future of one of the world’s most iconic cultural institutions – and drive meaningful change for communities across Shakespeare’s Globe current and future reach? As the Globe enters an exciting new chapter we have created our first Chief Impact Officer role to redefine what impact looks like in the arts.

Shakespeare’s Globe is seeking a visionary Chief Impact Officer (CIO): a dynamic, purpose-driven leader who can harness the power of culture, education, and innovation to amplify our social and charitable impact.

It’s a chance to redefine what impact looks like in the arts and working across existing Shakespeare’s Globe structures and teams to ensure that every project, partnership, and performance delivers lasting public benefit.

The Globe is entering an exciting new chapter. We are investing in systems-changing transformation, pioneering partnerships, and amplifying our sector-leading approaches to performance, audiences, learning, research, and innovation.

As our first Chief Impact Officer, you will:

• Lead the charge in embedding impact across every part of the organisation.

• Identify and help co-shape and scale current ‘beacon’ projects that test bold ideas, influence internal practice, and deliver real-time results.

• Align strategy across fundraising, partnerships, engagement, and communications ensuring every effort maximises ambition, purpose and income.

• Future-proof the organisation through horizon scanning, scenario planning, and digital transformation.

Your leadership will ensure we create positive, measurable change in the world of learning, cultural experiences and theatre.

Who we are: 

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally.  Our vision is a future where more lives are saved from suicide. 

About the role:  

We are looking for a very confident, outgoing go-getter who loves using their gregarious personality to influence and enthuse people to get results but also enjoys being organised with strong admin processes. This is a fantastic opportunity for someone who has been involved in influencing organisations, businesses and groups or individuals to organise range of fundraising events, such as gaming, auctions, quizzes, gigs. You will be a part of a small but dynamic marketing and fundraising team and working with an Events and Engagement Officer.

This is a critical role for generating essential funds for the charity. You will love a challenge and be goal orientated. It is a varied role, and you will be someone who loves to multitask; you may be emailing supporters or potential fundraisers, making action plans, promoting, contacting organisations, or attending and speaking at events. You will thrive in this role if you love being organised and doing admin, but love being “out and about” interacting, influencing and motivating people to fundraise for us. Please note that you will need to carry, load up and set-up event materials from our office to events, often on your own. It is essential you have access to transport and must have a full, clean driving licence. We are a very small team, so you will need to have the confidence and willingness to meet with organisations and attend events on your own.
Please reflect that grit and resilience are required for this role given the remote/hybrid working, subject matter, fast-paced and flexible multi-tasking, and the need to be highly goal-oriented and results focused. If you have recently been affected by suicide, please consider carefully if this role would be right for you, as your welfare is the utmost priority, and our work may be triggering.

Main Duties and Responsibilities: 

• Support and steward existing fundraisers and supporters, helping them maximise their impact by generating income/ donations through organising their own events 

• Create inspiring digital content and resources to empower and guide fundraisers and donors throughout their journey 

• Develop our fundraising hub to provide resources and information and encouragement to help participants 

• Represent Grassroots Suicide Prevention at events, delivering talks and building awareness to attract new donors, supporters and sign-ups to our challenge events 

• With support of our marketing team, create compelling content for multiple channels, including our website, blog, case studies, social media, and press releases, tailored to diverse audiences 

• Assist with multiple administrative tasks, such as inputting data into our CRM, check fundraising activities by participants on Just Giving and other activities ensure fundraising targets are being met and the smooth running and of our fundraising team and events 

• Be in commutable distance of Brighton, so you can come into the head office when required to send out merchandise, collect marketing collateral (including banners, posters, leaflets) to take to events. 

To be successful in this role, you must be responsive, extremely organised, have attention to detail, be able to meet deadlines, and passionate about seeing growth and progress in your work. You will be determind to exceed your KPIs such as recruitment of fundraisers who will reach their income targets.  You will be a dynamic, socially confident person, who excels at winning hearts and minds and thrives on tangible results.

Essential criteria: 

• A full clean driving licence and access to suitable transport 

• Adept at all aspects of Microsoft Office 

• Experience of influencing people and organisations to come on board and fundraise 

• Experience of recruiting, motivating and managing volunteers 

• To have initiative and creative ideas that you can put into effective action

• To be socially adept and enjoy persuading and influencing 

• To be an excellent verbal and written communicator 

• To be a confident negotiator and presenter 

• Evidence of being resilient

• A genuine passion for the Grassroots Suicide Prevention’s mission and values 

• To have a positive “can-do” attitude and a thirst to adapt to different tasks and challenges 

• Examples of working effectively from home and being out and about 

Bonus points for 

• Proven track record of recruiting and supporting fundraisers 

• Basic skills of creating impactful and on-brand designs using Canva 

• Understanding of how small but busy charities, on low budgets work and the challenges they face 

• Understanding of aligning all your work to our brand 

• Evidence of successful presenting and networking

Why Grassroots Suicide Prevention 

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include: 

• Hybrid/Flexible working – we offer home working and need to travel to the office and attends events/ meetings in the region 

• Health Cash Plan and employee assistant programme offering – a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support 

• Learning and development opportunities

• A creative, caring and collaborative culture that makes a difference in improving mental health and preventing suicide in the communities we serve 

Applications only: Please send your CV and a covering letter giving examples of how your skills and experience fit the role, with examples of impact and success. Please note that we are looking for a start ASAP, so the selection process begins immediately and will close when we fill the post. 

Grassroots Suicide Prevention is in a period of transition and development and the post holder should be aware that their Job Description may evolve to meet the future needs of the Charity.