Supporter fundraising officer jobs

Job Title: Marketing and Communications Officer

Reports to: CEO

Hours: 21 hours per week (office based)

Pay: £30,079 Pro-Rata

Trinity Winchester is seeking a Marketing & Communications Officer to join our established team, helping the fundraising team showcase our work locally and nationally while engaging and growing our supporter base.

Trinity is a Winchester-based charity which addresses the effects of homelessness and vulnerability through specialist practical and emotional support, and proactive prevention, empowering positive change.

We help people who are vulnerable to the effects of homelessness, addiction, physical and mental ill health, poverty, social isolation and domestic abuse. We offer solutions, hope, choice and control.

From humble beginnings, Trinity has grown into a respected and skilful organisation helping people to improve their lives. We provide vital practical and emotional support to over 640 people each year who are experiencing the effects of homelessness or vulnerability.

Our dedicated Women’s Service sees over 150 women each year. We support them to make positive change to their lives and in many cases break free from the damaging cycle of domestic abuse.

We aim to support individuals to change their situation and aspire towards positive fulfilling futures.

Role Purpose

The Marketing & Communications Officer is responsible for helping to develop and deliver integrated marketing and communications activity across digital, print and face-to-face channels. The role supports brand awareness, audience engagement, campaign delivery, content creation and reputation management, while ensuring communications are aligned with the organisation’s values, objectives and tone of voice.

Key Responsibilities

· Support the development and delivery of marketing and communications plans that align with organisational priorities.

· Create, edit and proofread high-quality content for a range of channels, including website copy, newsletters, social media, email campaigns, press releases, presentations and printed materials.

· Manage day-to-day activity across digital platforms, ensuring content is accurate, engaging, accessible and on brand.

· Manage and grow our volunteer base.

· Assist with planning and delivering campaigns, events and promotional activity to increase awareness, engagement and participation.

· Maintain and update website content and support the effective use of content management systems and email marketing platforms.

· Monitor social media channels and other communications platforms, responding or escalating queries where appropriate.

· Manage and regularly update the fundraising database.

· Help protect and strengthen the organisation’s brand by ensuring consistency of tone, style and visual identity across all communications.

· Liaise with internal teams and external suppliers, agencies, media contacts and stakeholders to support delivery of communications activity.

· Gather case studies, stories, testimonials and other content that demonstrate impact and support audience engagement.

· Track, analyse and report on campaign and channel performance, using insights to support continuous improvement.

· Support media relations activity, including drafting press materials, maintaining media lists and identifying positive publicity opportunities.

· Represent the organisation professionally in meetings, presentations, and networking opportunities with funders and partners where required.

· Ensure all marketing and communications activity complies with relevant policies, brand guidelines, copyright, data protection and accessibility requirements.

· Provide general administrative support for marketing and communications projects, including scheduling, maintaining content calendars and coordinating assets.

Person Specification

Essential

· Experience in a marketing, communications or similar role.

· Excellent written and verbal communication skills, with strong attention to detail.

· Ability to create compelling content for different audiences and channels.

· Experience of using social media, websites and email marketing tools in a professional context.

· Strong organisational skills with the ability to manage multiple tasks and deadlines.

· Ability to work collaboratively with colleagues and external stakeholders.

· Good understanding of branding, audience engagement and communication best practice.

· Confidence using Microsoft Office and other common digital tools.

· Ability to analyse performance data and present findings clearly.

· Awareness of data protection, accessibility and copyright considerations in communications work.

Desirable

· Relevant qualification in marketing, communications, public relations, digital media or a related field.

· Experience of working with design tools, content management systems or analytics platforms.

· Experience of campaign planning, media relations or event promotion.

· Understanding of SEO, digital accessibility and content performance optimisation.

· Experience of working within a regulated, public sector, charity or membership environment.

Key Working Relationships

The post holder will work closely with colleagues across the organisation, including senior leaders, operational teams and external partners, suppliers, agencies, media contacts and other stakeholders as required.

Why Join Trinity Winchester

Joining Trinity Winchester means using your skills to make a tangible difference in the lives of people affected by homelessness, domestic abuse and other vulnerabilities in our community. This role offers the opportunity to shape compelling communications, strengthen supporter engagement and help raise the profile of services that change lives every day.

We are a values-led charity with a strong local reputation, a practical and compassionate approach, and are a trusted voice in the community. As part of a small, committed team, you will have scope to contribute ideas, work across a varied portfolio and see the direct impact of your work.

What We Offer

· A rewarding opportunity to support a respected Winchester charity making a measurable difference in people’s lives.

· A part-time role of 21 hours per week, office based in Winchester.

· The opportunity to work closely with senior colleagues and contribute to organisation-wide priorities.

· A varied role spanning digital content, campaigns, storytelling, supporter engagement and brand development.

· A supportive team environment with scope for initiative, creativity and continuous improvement.

· On site parking,

Application Process

To apply, candidates should submit a CV and a supporting letter explaining how their experience, skills and knowledge meet the requirements of the role. The supporting statement should clearly address the person specification and demonstrate suitability for the post.

Shortlisted candidates will be invited to interview. The selection process may include a practical task relevant to the role, such as drafting content or reviewing communications material.

Equality, Diversity and Safeguarding

Trinity Winchester is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and seek to build a workforce that reflects the communities we serve.

We are committed to safeguarding and promoting the welfare of adults, young people and children. Any appointment will be subject to appropriate pre-employment checks, which may include references and a Disclosure and Barring Service check where relevant to the role.

The Sandhurst Trust - an extraordinary community.

The Royal Military Academy Sandhurst has shaped leaders since 1802.  Spanning heads of state, generals, ministers, diplomats and captains of industry – the Sandhurst alumni community is remarkable.

The Sandhurst Trust is the Academy’s independent charitable foundation and is responsible for securing philanthropic support for the Academy and its community, supporting expansion, innovation and initiatives that government funding alone cannot sustain.

The Trust is at an inflection point. With new leadership and momentum, we are looking for exceptional development leaders to help build a once-in-a-generation philanthropic programme for an institution whose purpose has never felt more urgent.

Director of Alumni Engagement and Regular Giving
£80,000 - £90,000 (depending on experience)
Old College, The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid

As Director of Alumni Engagement and Regular Giving and the CEO’s Deputy, you will have the chance to build and lead a best-in-class programme that will form the future foundation of the Trust’s philanthropic strategy, engaging, igniting and transforming the alumni community into a powerful and sustainable source of long-term support.

Head of Major and Principal Giving
£80,000 - £90,000 (depending on experience)
The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid

The Head of Major and Principal Giving will cultivate and secure major and principal gifts from a highly receptive and loyal constituency in the UK and internationally. With a portfolio that is rich in potential and ready for discovery, this is an outstanding opportunity for an entrepreneurial fundraiser.

Head of Operations
£50,000 - £55,000 (depending on experience with scope to go beyond for an exceptional candidate)
The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid

As Head of Operations and a member of the senior leadership team, you will play a key role in shaping the systems, governance, and operational infrastructure that will support the Trust’s long-term success. You will also play a critical role in shaping a high-performing and collaborative operational culture.

These leadership roles offer something that is genuinely rare in the fundraising profession: the opportunity to build something exceptional from the ground up, at a cornerstone British institution whose story, community and moment in time combine to make the case for philanthropy almost uniquely compelling. The Sandhurst Trust is looking to build a team full of passion and ambition so if this sounds like you, we would love to hear from you.

The Trust operates a hybrid working model with two days onsite (Old College, RMAS, Camberley, GU15 4PQ).

Closing date: Midnight on 30 June 2026

Interested?

Please familiarise yourself with the attached Candidate Packs.
To apply, please submit a CV and covering letter clearly staing which role you are applying for.

The Sandhurst Trust is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

The Brent Centre for Young People is the leading mental health charity for young people in Northwest London, helping over 750 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, tackling self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Adolescent Psychotherapy.

We are seeking an experienced, strategic and proactive fundraiser to join our growing team as we embark on our next phase of expansion. Building on strong foundations in trusts and foundations, BCYP is now investing in legacies and community fundraising, two income streams that will be central to our long-term sustainability and ability to reach significantly more young people in the years ahead.

This is a rare opportunity to help shape and grow our legacies and community fundraising at a pivotal point for the charity. You will define the approach, create a strong pipeline of supporters and partners, and deliver activities that build awareness and generate sustainable income, combining strategic thinking with hands-on delivery.

We’re looking for someone with energy, motivation and experience who thrives on building, someone who can turn ideas into action, work at pace and bring others with them. You will be confident developing and delivering supporter journeys, community fundraising initiatives and legacy marketing and stewardship, with strong relationship-building skills and excellent attention to detail. Above all, you will share BCYP’s commitment to ensuring young people can access specialist mental health support, and you will help us grow long-term value and impact through fundraising.

The role will lead the creation and delivery of Community Fundraising and Legacies programmes, establishing two core income streams that will drive sustainable growth. It will define strategy, build insight-led, multi-channel programmes and design supporter journeys that deepen engagement over time, from first gift to long term support and legacy giving.

Working across the organisation the postholder will embed a strong supporter focus, ensuring that fundraising is integrated into wider engagement activity. You will take ownership of income performance, budgets and continuous improvement through data, testing and learning.

We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.

A bike links people to essential services, including foodbanks and legal advice, as well as the local community. 

About The Bike Project

The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees.  We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.

The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of committed staff, an online bike shop and two workshops, one in London and one in Birmingham.

To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.

We are now working towards our ambitious goal - that every refugee, wherever they are, can access the transformative power of a bike. Alongside this, we are strengthening our processes and procedures to ensure we are work efficiently and sustainably.

To help us do this we need people that are full of ideas, who love problem solving and are not afraid to suggest new ways of doing things to achieve the best possible results for our community.

 Role and Responsibilities

This role will suit someone who can adapt or work in a fast-paced environment, who can prioritise activities based on the expected amount of income they generate.

As Fundraising Officer, you’ll play a key role across a wide range of fundraising activities, including supporting Trusts and Foundations grant applications, managing our challenge events programme, leading DIY fundraising initiatives, assisting with individual giving appeals, delivering supporter events, and ensuring high-quality donor stewardship. You’ll work closely with colleagues to engage supporters, drive income, and maintain accurate records in Salesforce.

Skills and Qualiifcations 

We’re looking for a proactive Fundraising Officer with strong digital skills and experience using fundraising platforms such as Raisely. You’ll have a track record in campaign delivery, event management, and donor communications, with excellent copywriting skills and the ability to adapt messages for different audiences. Previous fundraising experience is essential, along with the ability to take initiative and work independently to achieve results.

Location

Hybrid - At least two days per week on site in our London office (Brixton) and Deptford workshop, the remainder of your hours can be worked remotely. 

Benefits

As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.

Flexible work schedule: (role dependant)

Further Information and How to Apply

To apply for this position you must be able to prove your right to work in the UK.

Diversity, equity and inclusion are at the heart of what we value as a Charity.  The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.

Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Interview stages – We will conduct first-stage interviews, followed by an assesment stage. 

Provisional interview dates: Tuesday 30th June and Wednesday 1st July.

Closing date: Midnight on 20th June

To request an informal chat about the role please contact us via our website.

Fundraising Officer

Hours of Work: 3 days a week, 21 hours a week

Salary: £42,839 (pro-rata)

Duration of Contract: 1 years - renewable subject to funding

Accountable to: Executive Director

About IKWRO

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.

IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities.

As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.

We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies to protect women’s and girl’s rights.

Purpose of Job

The Fundraising Officer will work as part of the Fundraising and Marketing team and will be responsible for:

• Nurturing relationships with existing and prospective donors

• Sustaining and developing our group of individual and community-based supporters.

• Growing income, including regular giving, donations, appeals, legacy giving, community groups and other fundraising activities.

We are looking for a strong communicator with some experience of fundraising who is keen to develop their career in this area.

This post can be undertaken on a hybrid working basis with some days home-working and some days working in IKWRO’s offices.

Deadline: 14th June 2026

Interview: Week commencing 15th June 2026

Individual Giving Officer

Location: Bristol (Hybrid working – 40% office based)

Salary: £30,323 to £31,832 per annum FTE

Hours: Part-time, 28 hours per week (0.8 FTE) Mon - Fri over an agreed work pattern

Contract type: Permanent

About  our  Organisation  

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.   

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.  

About the Opportunity  

Join our ambitious fundraising team and play a vital role in developing supporters to raise income for the Charity. You’ll have a passion for individual giving, donor centric communications and enjoy working across multi-channel campaigns. You’ll bring experience in developing propositions, devising and delivering fundraising appeals and excellent supporter stewardship.

About You  

You've gained experience within a fundraising team and have strong individual giving knowledge. Understanding of a CRM or database is essential in order to analyse and manage donor data. You'll have worked in a similar role previously where you've written for a variety of audiences across multiple channels. Activities you will be involved with include devising and delivering fundraising appeals, upgrade and renewal activity and delivering stewardship across multiple channels.

Our Benefits 

We offer a range of financial and lifestyle benefits to all our employees, including:   

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)  

• Pension scheme with ethical investment options and employer contribution increasing with length of service  

• Free membership of the Soil Association and discounts on organic produce  

• Volunteer days to give back to the local community or support green initiatives  

• Family friendly policies and flexible working   

• Cycle to work scheme  

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce  

Location (UK): Office Hybrid* - London / Sheffield
Hours: Full-time, 35 hours per week (Part-time 28 hours plus considered)
Benefits: Read more about this on our profile page
Travel: Travel to London or Sheffield offices on a monthly/bi-monthly basis

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for a Gifts in Wills Officer to join our team to support with the stewardship and retention of our gifts in Wills enquirers and pledgers, and the further marketing of this important income stream. With gifts in Wills making up around 80% of our income it is crucial for our ability to move towards a future free from arthritis, and this role plays a key part in making sure our pledgers have a brilliant experience with us and understand the impact that their incredible gift will have for people with arthritis. As part of the gifts in Wills team you will sit within the wider Public Fundraising department, a collection of teams who are curious, collaborative and ambitious in our work to grow our income and impact.

About the role

Recently shortlisted for the Excellence in Stewardship Legacy Giving Award, the gifts in Wills team put our supporters at the heart of everything they do. This role is a varied one that collaborates with colleagues and supporters daily. That could be working with our innovation team to maximise marketing opportunities to our Inspire product members, ensuring our website content is a powerful call to action, or working with our supporter journey team to plan an exceptional welcome journey for new gifts in Wills enquirers. You will also be a key point of contact for our supporters, stewarding one-on-one via email, phone or in person, and also working on mass impact communications to retain their support. Since we rebranded to Arthritis UK in October 2025, we have seen a big rise in potential supporters, and you will play a key part in delivering a brilliant experience to them.

About you

If your knowledge, skills and experience include the following then we'd love to hear from you:

• Experience of building excellent relationships with a wide range of customers or supporters, across different channels and face to face, anticipating their needs and creating a high-quality supporter experience.
• Experience of project management, developing and executing plans and projects within budget and on time.
• Experience of working in Legacy fundraising/marketing, with an understanding of the audience's needs.
• Excellent relationship management skills - passionate about people, strong listening skills, able to demonstrate empathy and emotional intelligence.
• A proactive and solution-focussed approach.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

About the role

Sitting within the Community & Events Team, and more broadly the Income & Engagement Department, the Community Fundraising Officer plays a vital role in supporting the long-term growth, development, and delivery of Sands’ community fundraising activities.

This is a new role at Sands, and it is an exciting time to join our growing team. This role will support acquisition activity, national campaign delivery and provide outstanding stewardship to fundraisers, community group and Sands groups, maximising their fundraising efforts and strengthening their relationship to Sands. You will also support the development of Sands regional fundraising approach, providing operational and administrative support to the Community Fundraising Manager.

The role is key to enabling the scaling of national community campaigns, enhancing supporter led fundraising activity, delivering high quality supporter stewardship, and supporting the future development of Sands’ emerging regional fundraising model.

Main Responsibilities

Community Fundraising Delivery & Growth

• Working with the Community Fundraising Manager, develop and deliver a community fundraising strategy for both new and existing activities.
• Support and assist with the delivery of Sands' community fundraising portfolio, ensuring activities are monitored and excellent supporter experience is given so to maximise impact and growth of each product.
• Provide operational and administrative support across the community fundraising pipeline, including, building web pages and ad campaigns, managing enquiries, recording activity on the database, drafting communication and creating e comms.
• Support the implementation of Sands’ regional fundraising model over the next strategy period, working with internal teams to establish ways of working, build best practice and, to identify opportunities for local engagement and increased income.

Supporter Stewardship & Relationship Management

• Deliver high quality, personalised stewardship for supporter led community fundraisers, community groups, schools, clubs and societies, ensuring supporters feel valued, inspired and supported throughout their fundraising efforts.
• Maintain regular communication with supporters via email, phone, and social platforms, ensuring prompt responses, clear guidance and automating where appropriate to improve efficiency.
• Provide proactive stewardship to high potential fundraisers and groups, helping them reach and exceed their targets.
• Work in collaboration with the Supporter Care Team to ensure seamless supporter journeys and continuity of communication.
• Work in collaboration with the Volunteering Team to support Sands Volunteer Groups with their local fundraising activities.
• Review and implement a tiered thanking model, ensuring fundraisers of all levels are thanked appropriately and in a timely manner.

Marketing & Engagement

• Support the Community Fundraising Manager with the delivery of marketing activities for supporter led community fundraising.
• Assist with the development of marketing materials and ads for supporter led community fundraising, seasonal campaigns, and national challenges.
• Work with the Engagement Team to update and maintain the “Fundraise for Us” section of Sands’ website, ensuring content is inspiring, accurate and up to date.
• Gather case studies, stories and impact examples to support promotional activity and supporter motivation.
• Capture and create content for email and social media.
• Work with external agencies and provide admin support to maximise impact and capture learnings.

Administration, Data & Reporting

• Maintain accurate supporter records in the CRM, ensuring all relevant information is captured and updated in a timely manner.
• Support data insight and reporting processes, enabling effective measurement and optimisation of community fundraising activity.
• Prepare basic reports, summaries, supporter lists and stewardship logs.
• Manage logistical tasks relating to fundraising packs, stewardship materials and fundraising products.
• Ensure all activity complies with fundraising regulation, governance standards and Sands’ policies.

Cross Team Collaboration

• Work closely with the Community Fundraising Manager, Supporter Care Officers, Engagement Team, Events Team and Community & Volunteering Team to ensure joined up supporter experience across Sands.
• Support the wider fundraising programme during peak activity periods—including Baby Loss Awareness Week, Say their Name Day, Winter campaigns, and regional events—by assisting with supporter enquiries, content collation and campaign delivery.
• Attend Sands events, supporter activities and external meetings where required, occasionally outside of normal working hours.

General Responsibilities

• Be an active member of the Community & Events Team and Income & Engagement Department, collaborating with colleagues to optimise performance across all fundraising areas.
• Demonstrate flexibility and a willingness to adapt within a fast growing, evolving fundraising function.
• Take part in monthly 1:1s, annual appraisals, and personal development reviews.
• Undertake all mandatory training and abide by Sands’ organisational policies.
• Represent Sands professionally at internal and external events and meetings.

Person Specification

Skills & Experience

• Experience in a fundraising, events, community engagement, customer service or administrative role (charity sector experience advantageous).
• Excellent interpersonal skills, with the ability to build rapport and communicate empathetically with supporters.
• Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively and meet deadlines.
• Ability to write clear, engaging supporter communications.
• Comfortable using CRM systems, databases and digital platforms.
• Creative thinker with the ability to contribute ideas for campaigns and supporter engagement.
• A passion for supporter led fundraising and an understanding of the motivations of community fundraisers.

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.  

This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilise diverse fundraising methods, and build and develop new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to trusts and foundations, and with the potential to build new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.

Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Supporter Care Officer role. This pivotal position involves providing exceptional support to supporters through various communication channels, ensuring they feel valued and engaged while managing data accurately to support organisational goals.

Key Responsibilities:

• Serve as the first point of contact for supporters via phone, email, social media, and face-to-face interactions, addressing enquiries, requests, feedback, and complaints.
• Manage and update supporter records accurately within the fundraising database, ensuring all interactions are logged correctly.
• Process supporter requests such as direct debits, address changes, and donations efficiently and with attention to detail.
• Support outbound supporter engagement activities, including thank-you calls and follow-up communications.
• Collaborate with internal teams and overseas offices on supporter issues, sharing feedback to enhance supporter experience.
• Assist with data processing including generating reports, tracking donations, and ensuring timely processing of payments and invoices.
• Proactively seek process improvements and contribute to the organisation’s supporter engagement strategies.
• Uphold data protection regulations and maintain accurate supporter records in line with organisational policies.

Person Specification:

• Demonstrated experience in supporter or customer care roles, handling high volumes of routine enquiries with professionalism and empathy.
• Strong administrative skills, including managing and maintaining databases, preferably using Care or similar CRM systems.
• Excellent organisational abilities with attention to detail and capacity to prioritise tasks effectively.
• Clear communication skills, adaptable to diverse audiences and communication channels.
• Experience in data entry and processing financial transactions such as direct debits.
• Ability to work independently and as part of a team in a busy environment.
• Understanding of safeguarding principles and data protection regulations.
• Solution-focused approach with an openness to learning and process development.

What’s on Offer:

• Salary: £113.64 per day + £17.05 daily holiday
• Location: Hybrid – 1 day a week in Central London
• Contract: Initial 2 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Harris Hill is delighted to be partnering with a fantastic charity dedicated to supporting older people. They are searching for a Fundraising Officer to join their team.

Key responsibilities:

As Fundraising Officer, you will be responsible for delivering exceptional supporter care by creating positive and meaningful experiences for everyone who donates to or fundraises on behalf of the charity, ensuring they feel valued, appreciated, and connected to the mission. You will accurately and efficiently process all fundraising income while leading the day-to-day administration of fundraising activities, ensuring high standards of compliance and record-keeping. You will take ownership of income generated from individual giving programmes, including regular giving, legacy donations, fundraising events and seasonal campaigns such as the Winter Appeal, helping to maximise income and long-term supporter loyalty. You will also collaborate closely with the charity’s homes and services to strengthen local fundraising initiatives, provide expert support and identify opportunities to grow community engagement and fundraising success.

To be successful, you will need or need to be:

• Experience working in supporter care, customer services or fundraising
• Experienced using a database to record information and generate reports with ability to handle data, numbers and financial administration.
• Ability to build and maintain relationships with funders/customers.
• Excellent written and verbal communication skills
• Ability to manage a number of projects, prioritise own workload and meet deadlines 

Salary: £34,500 - £36,000

Full-time, Permanent (35 hours)

Location: Hybrid working, predominantly home based with requirement to work from central office in Woking, Surrey, a minimum of twice per month.

Deadline for applications – Monday 15th June at 9am

Application process - CV and Cover Letter

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance to ensure a first-class supporter experience.

As the Fundraising Operations Executive, you will primarily work as part of a small team to deliver essential fundraising operations activities ensuring excellent customer service, accurate records and reporting, and maintaining high levels of compliance. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also assist with enquiries and supporter stewardship activities as required.

This role is offered on a part-time basis 17.5 hours per week.

Key Responsibilities:

Donation processing

· Ensure accurate data entry within CRM Salesforce, related to all campaign types, to include: In memory, Fundraising, Sporting Events, Direct Marketing Campaigns and unsolicited gifts; ensure accurate coding of online fundraising pages.

· Comply with policies and guidelines to handle cheques, cash, and vouchers, liaising with Finance team where required.

· Ensure accurate administration related to Standing Order payments, direct debits instructions, ensuring amendments, cancellations and new instructions are correctly handled.

· Ensuring ‘in aid of’ and gift acceptance policies are adhered to.

Supporter administration & compliance

· Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and the Data Protection Act.

· Undertake a range of administrative duties including management of internal email enquiries; incoming post management; mailing order materials related to funeral collections, fundraising merchandise, and general health information; scanning, printing and archiving of documents.

· Ensure financial compliance activities such as refunds, income reversals and recoding are correctly administered; ensuring Salesforce CRM is updated with supporter details with a high level of integrity; ensure Gift Aid administration compliance such as recording of declarations, correct storage and compliance checks are undertaken. 

Knowledge, skills and experience needed:

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Experience of customer care or fundraising in the charity sector.

· Experience of handling queries and complaints in administrative role.

· Excellent written and spoken communication skills.

· Good level of skills in CRM/database management skills.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Ability to remain calm under pressure.

· Confident and engaging telephone manner.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £12,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the7th June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Supporter Engagement & Fundraising Communications Manager — Go Beyond £35,000–£37,000 | Fully Remote | Permanent | Full-time

Go Beyond has given over 21,000 vulnerable children life-changing residential breaks since 1994. Young carers who spend their days looking after parents. Children living in poverty for whom a school holiday means hunger, not adventure. Children who've been bullied or bereaved and need a week away from their ordinary life.

The charity is entirely self-funded. £1.8 million a year, every penny raised by supporters. No government money. Which means the work this fundraising team does is directly and specifically what makes those breaks possible.

This is the role that sits at the heart of that.

What makes this moment unusual:

Go Beyond's flagship campaign, Ice Cream Moments, launches this summer — backed by Louis Theroux, James Acaster, David Gower and Jenny Agutter. The trustees want to go viral. A legacy programme is built and ready to launch. An alumni programme connecting with 21,000+ former beneficiaries is research-complete and waiting for someone to open the door. And a loyal supporter base of 200–300 regular givers — many of whom have been giving for over a decade — is generating £90,000 a year with almost no stewardship behind it.

Sara, the Director of Fundraising, describes what's needed like this: "Think of this as your own company. Think of this income stream as your domain — you could make it something amazing."

What the role involves:

The Supporter Engagement & Fundraising Communications Manager will own the supporter communications function end to end. This is a project management and strategy role — not an execution role. The doing sits with two direct reports and a network of freelancers. Your job is to build the plan, manage the team, deliver the campaigns and make sure the data tells you what's working.

In practice that means:

• Building and managing proper supporter journeys for regular givers, challenge event runners and Ice Cream Moments donors
• Project managing the full campaigns calendar — four annual appeals, Ice Cream Moments, challenge events, and a growing digital communications programme
• Developing and implementing a data strategy, setting up income dashboards and overseeing the CRM
• Launching the legacy programme and, in time, the alumni programme
• Managing two direct reports: a Digital Marketing Officer and a Data & Admin / Challenge Events Officer
• Writing an 18-month strategy with proper pipelines and income forecasts

What we're looking for:

This is not a pure fundraiser role or a pure marketing role. It's a hybrid — and the right person will see that as a feature, not a confusion.

• A track record of owning campaigns end to end — not being part of them, owning them. Specific examples, with dates, outputs and results
• Genuine data literacy — comfortable in a CRM, able to run queries, understand segmentation. Not expert-level, but curious enough that you're never caught out
• Financial awareness — you ask what the target is before anything else. You work backwards from an income number
• Hands-on as well as strategic — you can delegate and direct, but you can also do
• Strong project management — multiple workstreams, freelancers, deadlines you can't move

Charity sector experience is welcome but not essential. Commercial direct marketing, agency-side or individual giving backgrounds are all genuinely considered.

What Go Beyond offers:

• £35,000–£37,000 with annual pay review benchmarked to sector
• Fully remote — with the option to use Go Beyond's centres in Cornwall and Derbyshire
• 28 days holiday plus bank holidays
• Flexible working pattern that can include an early finish on Friday
• Management training through the British Growth Fund's six-week programme
• A collaborative, supportive team culture in a genuinely mission-driven organisation

This role will suit you if:

You're energised by building rather than maintaining. You want to own a function, not just a job title. You think in income as well as engagement. And you want to be part of something where the work — the campaigns, the supporter journeys, the data — is directly connected to a child getting a break they wouldn't otherwise have had.

This role is being recruited exclusively through Raise + Recruit, an independent executive search adviser specialising in the charity sector. All enquiries are handled in complete confidence — including from your current employer.

To find out more or to express interest, contact John Austin. No lengthy application process at this stage — a conversation is all it takes.

Full candidate brief: https://go-beyond-roan.vercel.app/

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Officer in order to join a collaborative and purpose driven organisation in a key supporter engagement role.  This will be 

Working within a dynamic income generation team, you will support and inspire volunteers to deliver successful fundraising activities, helping them exceed targets while ensuring an outstanding supporter experience throughout their journey.

This role is ideal for someone who is passionate about relationship building, data driven engagement, and delivering meaningful experiences that strengthen supporter loyalty and maximise income growth.

About the Role

You will play an important part in delivering operational fundraising plans and supporting sustainable income growth through community fundraising initiatives. The role involves working independently while collaborating closely with colleagues across multiple functions.

Key responsibilities include:

• Supporting volunteers and fundraisers to achieve and exceed fundraising targets
• Delivering excellent supporter stewardship through proactive and personalised engagement
• Analysing campaign and supporter data to optimise fundraising performance and supporter journeys
• Building strong relationships with supporters and internal stakeholders
• Supporting fundraising projects and operational activity within agreed timelines
• Contributing to a positive, inclusive, and collaborative working culture
• Ensuring accurate use of databases, digital platforms, and fundraising systems
• Promoting accessible and inclusive engagement practices across all activities

We are looking for someone with:

• Experience supporting fundraising volunteers or community fundraising activities
• A track record of meeting or exceeding supporter engagement targets
• Strong analytical skills with the ability to interpret data and improve performance
• Excellent interpersonal and communication skills
• Experience working collaboratively across teams and managing relationships effectively
• Strong organisational skills with the ability to manage priorities independently
• Confidence using databases, digital tools, and fundraising platforms
• A commitment to inclusion, accessibility, and excellent supporter experience

Salary & Benefits

• Salary: £35,702- £41,108 per annum inc. London Weighting
• Contract type: 12 months FTC, full time, 35 hrs a week
• Location: London, hybrid working  2 days a week in the office
• Interview dates: w/c 15th June

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.