Supporter manager jobs
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an exciting opportunity to play a key role providing expert analysis and conducting research on the high essential costs facing older people in financial hardship and advocating for policy change in this area. As part of the Policy and Influencing directorate, you will contribute to strategic thinking, lead research and policy development projects using a range of methods and work across the directorate to build relationships and secure change.
You should have experience of driving forward a policy theme, including identifying policy problems, developing credible and evidence based solutions and working towards securing change. Strong research and analysis skills are essential, with excellent communication and project management skills. We are looking for experience of working independently as well as collaborating effectively across a high performing influencing function. Most importantly, a passion to change things for older people experiencing financial hardship, and the confidence to hear and incorporate their perspectives and insights into your work mean that this role could be for you.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. The role also requires a basic DBS certificate.
Closing Date: Sunday 5 October at 11:59pm
Interview Dates: Wednesday 15th and Thursday 16th October via Microsoft Teams
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join WIG as a Event Content Manager!
Introduction
Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society’s biggest issues?
About the opportunity
As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content.
You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation.
Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities.
This role is critical to our membership offer – all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics.
Responsibilities
Event content development
- Lead the content development and planning of your events programme across our themes, this includes:
- Build compelling agendas
- Craft key event outcomes
- Curate engaging and thoughtful speaker briefings
- Identify and acquire credible, expert speakers
- Identify and draw in relevant audiences
- Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme.
- Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit.
High-impact delivery
- Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders.
- Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges.
- Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members.
- Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery.
Innovation, continuous improvement and collaboration
- Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction.
- Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy.
- Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio.
- Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members
- Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy.
Qualifications
Desirable not mandatory: Educated to degree level or equivalent experience
Competencies
- Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors.
- Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise.
- Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills.
- Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics.
- Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change.
- Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed.
Experience
- 4+ years’ experience of conference or content development preferably around policy or key business issues.
- Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser).
- Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation.
- Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology.
- Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value
- Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector.
- Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst, you will work within a team supporting social impact projects. This role will primarily support our Stronger Families programme. Stronger Families is a social enterprise partnership coordinator, that was created by BOP to deliver an outcomes-based contract to support families in Suffolk and Norfolk to stay together.
With the expertise of chosen delivery partner Family Psychology Mutual, Stronger Families supports children and adolescents at risk of being taken into care or in care, providing them (and their family) with access to a proven therapeutic programme (Functional Family Therapy, FFT).
The programme is designed to help them address behavioural and emotional difficulties and move forward with relationships built on a foundation of acceptance and respect. Initially your role will be dedicated to supporting Stronger Families but with experience you will have the opportunity to support other BOP programmes.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.
· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
First round interviews are likely to take place w/c 6th October
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: 12 months maternity cover
Interviews: 7th and 8th of October
Do you have the creativity and drive to lead some of the UK’s most exciting fundraising events? As Head of Mass Events at The King’s Trust, you’ll oversee a diverse portfolio that raises millions, builds our profile, and inspires thousands to join our mission to support young people.
This is a chance to take centre stage over the next 12 months, leading a passionate team to deliver sector-leading events that capture hearts and imaginations. From community fundraising to large-scale challenges, you’ll bring energy, vision, and expertise to grow income and reach new supporters. Your leadership will not only deliver unforgettable experiences during The Trust’s 50th anniversary year but also ensure every event produces the income needed to achieve our mission of getting more young people into work.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Head of Mass Events?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Head of Mass Events!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
We have an opportunity for a Public Affairs Manager to join our team and help shape and carry out the Royal British Legions public affairs activities in Northern Ireland.
In this newly created role, you will develop and implement RBLs public/external affairs activities in Northern Ireland at both the national and local level. You will advise colleagues on political developments of importance to RBL’s operations in Northern Ireland, manage relationships with external stakeholders and aid in the establishment of a supporter network in Northern Ireland.
Reporting to our Head of Public Affairs and Campaigns, key responsibilities will include:
- Development of a Public Affairs engagement programme for Northern Ireland and manage its day-to-day implementation through a combination of regular events, meetings, briefings, and attendance at conferences, including party conferences
- Develop and maintain good working relationships with key members of the Northern Ireland Assembly, NI MPs and their staff, Veteran’s Champions, as well as Committees and All Party Groups, and other related national stakeholders.
- Lead RBL’s relationships with key local stakeholders and partners, including engagement with local councils, Health & Social Care Trusts, the Housing Executive, NI Veteran’s Commissioner’s Office and NI Veterans’ Welfare Service and other public bodies in Northern Ireland
- Lead on the production of external briefings for Northern Ireland Assembly debates and local council business, as well as internal briefings for colleagues
- Work closely and effectively with colleagues in Campaigns, Policy & Research to ensure RBL is a leading organisation in facilitating evidence-based policy change, through working together to influence policy professionals and decision-makers.
RBLs Campaigns, Policy, and Research (CPR) team raise the profile of issues affecting the Armed Forces community, and work to influence politicians, officials, and the wider sector, to improve policy and service delivery to address these issues. This new role will see you as a key part of this vital team working across the RBL group.
This is a permanent position. You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations in Northern Ireland, with occasional travel beyond this area.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Join one of the world’s greatest literary institutions and oversee the care, development, and strategic use of our iconic home in St James’s Square as we continue to inspire and support readers, writers and thinkers from across the globe.
About us
Founded in 1841, The London Library is a thriving hub of inspiration, discovery and creativity. With a collection of over one million books and a proud history of nurturing literary talent, it remains a cornerstone of the UK’s cultural and intellectual life.
We are an independent, subscription-based library and registered charity that offers members access to an unparalleled collection, beautiful working spaces in central London, and an extensive programme of events and learning opportunities. Our members come from all walks of life and include readers, researchers, emerging and established writers, and anyone with a passion for the written word.
About the role
This is a unique opportunity to take ownership of the strategic and operational estates management of our historic building, ensuring it remains safe, sustainable, and fit for purpose while preserving its historic character. Reporting to the Director of Finance and Resources, you will lead the facilities function, oversee all aspects of health and safety for the Library, and deliver an ambitious programme of capital projects. You will also provide expertise to Trustees and colleagues, contributing to estate strategy and risk management. As a key member of the management team, you will play a vital role in enhancing the experience of everyone who steps through our doors, from members and staff to visitors and event partners.
What we’re looking for
We are seeking a highly skilled and collaborative leader with experience in facilities and building management, ideally within a heritage or multi-use setting. You will bring:
- Strong knowledge of health, safety, and compliance, with relevant professional qualifications
- A proven record in delivering capital works, maintenance, and improvement projects
- Experience in managing budgets, procurement, and contract negotiations
- The ability to lead, mentor, and inspire multi-disciplinary teams
- A passion for preserving heritage buildings while embracing modern, sustainable practices
If you are ready to take on a role that blends operational excellence, strategic leadership, and stewardship of one of the UK’s most distinctive cultural spaces, we’d love to hear from you.
Closing date for applications: 9 a.m. Monday 20th October 2025
For further information, and details of how to apply, please click 'Redirect to recruiter'
Job purpose
1. Assist the management of Able Child’s brand and external communications, with high quality content.
2. Assist the management of Able Child’s portfolio of fundraising events.
3. Assist the delivery of our individual giving programme, supporting other forms of community and Trusts and Foundations fundraising.
4. Provide other support to the Fundraising and Communications Team as agreed, including supporting routine office operations.
Key accountabilities
Assist the management of Able Child’s brand and external communications, with high quality content.
1. Along with the team, manage Able Child’s social channels, working with external suppliers when applicable, to maintain a professional and engaging external brand.
2. Support the management of a vibrant and responsive website by ensuring content is up to date, professional and engaging; supporting the collection of imagery, videos, case studies and blogs where directed.
3. Produce and distribute Able Child’s quarterly newsletter, contributing with high quality written content and complying with organisational data protection and confidentiality standards.
Assist the management of Able Child’s portfolio of fundraising events.
4. Assist with the delivery of Able Child’s events portfolio when required. This includes but is not exclusive to the London Marathon, the Gala Dinner, the Children’s 10k walk and the Charity Golf Day.
5. Market the events, recruiting, retaining and communicating with participants to support the achievement of income targets.
6. Support with donor stewardship activities post event, engaging new regular donors and supporters to grow our incomes streams.
Assist the delivery of other fundraising work, including but not exclusive to Trusts & Foundations, individual giving and community fundraising.
7. Support the attainment of funds from a variety of Trusts and Foundations, through submitting high quality applications.
8. Support Able Child's individual giving programme, assisting with donor communications, building relationships with donors and growing our income.
9. Support community fundraising activities, empowering existing and newly sourced supporters to independently generate funds through independent events and activities.
Provide other support to the Fundraising and Communications and wider operational teams as agreed, including supporting routine office operations.
10. Maintain our Salesforce database, keeping detailed records of communications, support and donations from individuals and organisations.
11. Support our advocacy objectives, working with the Advocacy team to produce high quality and consistent messaging for use within the international development sector.
12. Support the delivery of unique and ongoing operational activities as required for the effective running of the organisation.
Competencies
Experience
1. At least one years’ experience in a fundraising, communications, marketing or sales support role or similar.
2. Experience of managing or supporting the management of events to, ideally including managing volunteers or supporters to raise funds.
3. Experience or knowledge of writing funding applications, ideally with a demonstrable track record of securing funds from Trusts and Foundations.
Skills and Technical Competencies
4. Creative ability to assist in the production of engaging content for communication in line with the organisational brand and mission.
5. Competency in managing social channels under direction, developing newsletters and other blogs or articles.
6. Basic understanding of WordPress, and other design packages (Adobe Creative Cloud, Canva) desirable.
Qualities
7. An understanding of contributing to an organisational culture based on inclusivity, wellbeing and empowerment.
8. Excellent time management and organisational skills; ability to work under pressure to prioritise and manage varied workload and competing deadlines whilst ensuring attention to detail.
9. Personable, with an ability to develop and maintain new relationships.
If you are interested, then send your CV and a Cover Letter (up to two sides of A4) that covers
the key competencies, explains your suitability for the role and why you want to work for us to by midnight on Friday 26 September 2025.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Programme Manager to join our Local Youth Transformation Team
Contract: 14 months fixed term
Hours: Full-time - 37 hours per week
Salary: c£41,200 per annum (dependant on experience)
Remote: This role is homebased (within the UK) This role may require travel to meetings, events and conferences at times.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We’re looking for a Programme Manager to lead a fixed-term programme focused on strengthening youth services and building local partnerships across multiple Local Authorities. You’ll oversee the successful delivery of the programme, work closely with local and national partners, and ensure consistent, high-quality support across all participating areas.
Responsibilities will include:
- Leading the delivery of Youth Transformation Hubs, supporting Local Authorities to meet the needs of young people and their statutory duties.
- Managing relationships with multiple strategic and delivery partners, including national bodies and specialist organisations.
- Serving as the main point of contact for senior Local Authority stakeholders.
- Ensuring Local Authorities and delivery teams receive timely support to implement recommendations.
- Collaborating with partners to promote awareness of NYA programmes and Quality Standards.
- Monitoring and report on programme performance, using NYA tools including CRM and project management platforms.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
We are looking to fill this role urgently and will be reviewing applications as they come in so please apply asap as we may close applications early once we receive a sufficient response.
To apply, please submit the following via our online application platform by 11:59pm on Tuesday 30th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-224 005
We're looking for a proactive and passionate Learning & Development Designer who's ready to make a real impact.
In this exciting role, you'll create modern, engaging learning interventions across a wide range of subject areas helping learners grow, adapt, and thrive. Your focus will be on designing high-quality virtual classroom experiences, but you'll also have the opportunity to explore and implement other innovative learning methods.
This role is full-time and is home-based with some travel throughout England & Wales as required.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
In this role, you'll play a key part in upskilling practitioners who support victims and witnesses of crime, helping them develop the soft skills needed to make a meaningful impact. You'll be at the forefront of modern learning design, applying contemporary thinking and innovative approaches to shape materials that are both practical and powerful. You'll need to be a dynamic learning professional with a strong grasp of learning theory and a flair for designing engaging, outcome-driven content across multiple formats.
If you thrive in a fast-paced environment, have excellent project and time management skills, and are excited by the opportunity to influence change through learning, we'd love to hear from you.
You will;
- Support the scoping of learning needs with L&D colleagues and make recommendations on potential learning interventions.
- Lead on the design and implementation of virtual and in person learning and other interventions (including independent learning resources, handbooks, tools), within a project management framework, working with a range of key stakeholders, ensuring products are designed within scope, delivered on time, within budget and achieve the desired outcome.
- Build strong relationships with key stakeholders across the organisation collating learning needs and providing consultation on effective learning solutions.
- Lead on the continuous improvement of learning across the organisation, using various sources of information, to make recommendations on amendments. Take ownership of courses and conduct scheduled reviews on content and the effectiveness of the intervention.
- Create new ways of learning across the organisation enhancing opportunities such as peer learning, independent learning, on the job learning and virtual communities.
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner. The post is for 37.5 hours per week and a degree of flexibility is necessary. This role will work from home but will have moderate travel nationally across the organisation.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Do you have a passion for volunteerism, along with strong organisational and communication skills?
Would you like to join an ambitious £10 million programme empowering volunteering initiatives across East and North Hertfordshire?
We’re seeking a Programme Coordinator to support the development and delivery of a new collaborative, cross-sector programme in East and North Hertfordshire, aimed at growing and sustaining volunteers across health and community settings.
This is an exciting opportunity to join an innovative initiative that builds on the surge of volunteering for health we saw during the pandemic. With experience in project coordination or public engagement in the health, social care and/or VCFSE (voluntary, community, faith, social enterprise sector), the Programme Coordinator will support the Volunteering for Health programme delivery and engage with underrepresented groups in the local community.
Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change. This role is a key part of the wider Herts and West Essex Volunteering for Health Programme Team.
Essential skills, experience and personal attributes:
- A relevant degree or equivalent experience in a related field such as public health, community development, community engagement, social prescribing, and/or the Herts and West Essex VCFSE sector.
- Proven experience in supporting and coordinating projects, preferably within the VCFSE, health or social care sectors.
- Experience in research, data collection and analysis to inform project monitoring and evaluation.
- Experience in engaging with diverse communities.
- Excellent project coordination skills, including planning, monitoring, and reporting on project progress.
- Strong interpersonal and communication skills, both written and verbal, with the ability to present information clearly to a range of audiences.
- Good organisational skills and the ability to manage multiple tasks and priorities simultaneously, working across different locations.
- Proficiency in using standard office software, including word processing, spreadsheets, and presentation tools.
- Knowledge of safeguarding practices and commitment to promoting the welfare of vulnerable children, young people and adults.
- Understanding of equality and diversity principles and their application in the voluntary sector and health settings.
- A proactive and self-motivated individual with the ability to work independently and as part of a team.
- Flexibility and willingness to adapt to changing project needs and priorities.
- Commitment to promoting health equity and improving life chances through volunteer engagement.
- Ability to travel extensively across Hertfordshire as required for the role.
- Willingness to work occasional evenings and weekends to accommodate project activities and events.
Other essential requirements:
- Full, clean driving license and access to a vehicle for travel as required by the role
- Ability to work from both home, Community Alliance Broxbourne and East Herts hubs and office and the East & North Herts Hertfordshire Teaching NHS Trust office in the Lister Hospital, as well as attend meetings and events in various locations.
- Commitment to the values and policies of Community Alliance Broxbourne and East Herts, including equality, diversity, and confidentiality.
For more information, please visit our website.
Please submit a completed Application Form by Tuesday, 30th September 2025 at 12pm.
This post will be employed by Community Alliance Broxbourne and East Herts.
We support local voluntary organisations, empower community groups, build local partnerships and improve residents’ lives.

Face-to-Face Fundraising Area Manager - West Midlands / Worcestershire
Reference: SEP20251160
Location: Flexible in West Midlands/Worcestershire
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
About the Role
As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.
As well as line managing a direct team of up to 8 fundraisers, you'll work closely with RSPB reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the RSPB.
This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example.
Key Responsibilities:
- Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets
- Performance Management: Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance
- Operational Oversight: Manage the day-to-day logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values
- Relationship Building skills: Build effective partnerships with key stakeholders outside of the F2F Team, including Reserve Managers, to maximise membership opportunity.
- Travel and Flexibility: Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. A full UK driving licence, or the ability to demonstrate how you will travel to remote locations is essential. Weekend work will be expected as a core part of the role to support your team
Essential skills, knowledge and experience:
- Proven experience in face-to-face fundraising and managing high-performing teams.
- Strong leadership skills with the ability to inspire and develop team members.
- Excellent communication and interpersonal skills.
- Knowledge of ethical fundraising practices and relevant codes.
- Ability to plan, organise, and think strategically.
- Comfortable giving and receiving feedback.
- Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership.
Desirable traits:
- Familiarity with the RSPB's mission and values is highly desirable.
Benefits:
- Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
- Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year.
- Flexible Working: Hours tailored to suit individual circumstances
- Wellbeing Support: Free 24-hour employee assistance programme for staff and close family.
- Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts.
- Pension: RSPB matches contributions up to 7%.
- Green Benefits: Cycle to Work scheme and green loans.
Additional Information:
- Please note that, given the travel associated with the role, applicants will require a valid driver's licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so.
- This is a full-time position working 37.5 hours per week. Weekend work will be expected to undertake the role successfully.
Closing date: 23:59, Sunday 12th October 2025
We will be looking to conduct interviews from mid-October.
Please note: We reserve the right to close this advert at any time once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the essential criteria listed above. Contact us to discuss any additional support you may need to complete your application.
Please contact us if you require any additional support during the application process.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



About UnLtd
UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.
UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us; they are principles guiding how we build our teams, support leaders and empower social entrepreneurs. We want to create an organisation that’s the right fit for everyone we work with.
To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd, giving us a wide range of different perspectives in our work to help us see what is most needed in society. We are particularly keen to hear from those who identify as Black, Asian or minority ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.
About The Role
We are a vibrant, ambitious, and complex organisation, keen to continuously learn and grow so that we can better support social entrepreneurs. In doing so, we want to better align our work around the needs of our Social Entrepreneurs to help them maximise their impact.
As a Portfolio Manager, you will be focused on managing the performance and growth of our scale up portfolio; the portfolio that sits within our Growth Impact Fund (in partnership with Big Issue Invest) and additional cohorts through our wider accelerator work. The Growth Impact Fund focuses on increasing access to investment for underrepresented founders, with lived experience, tackling inequality in the UK.
You will have the opportunity to learn from colleagues and consultants, building your knowledge of social entrepreneur support.
Interested? Here’s how to apply
We need to know a bit about you, your experience and what you can bring to UnLtd.
You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us:
- About you – your skills, experience and personal qualities;
- Why you’re interested in the role and what you hope to get out of it.
The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.
We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.
- Application Closing Date: 22/September/2025
- First round of interviews: 30th/September/2025
- Final interviews: 7th/ October/ 2025
UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.
During Covid-19, our staff have been working remotely, some staff are returning to the office in a phased, optional approach. We continue to seek to accommodate remote working.
We use Blind Sift Recruitment at UnLtd to allow for no bias in the selection process, your Name and other parts of your information shall be kept hidden from the hiring manager till those successful for an the interview has been selected.
Location: Home-based with regular travel to the Guildford office
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £39,867.66 - £44,297.40
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
We are seeking an individual who can help us unlock the potential of our organisation by identifying opportunities to create and grow impactful products and services. This is a unique opportunity to take the intelligence and expertise of a 145-year-old membership organisation and reimagine our proposition for thousands of individuals and organisations.
This role leads on our strategy to developing and selling new products and services. As well as identifying opportunities from across the charity yourself, we envisage you will be looking at our approach to our online shop, cycle friendly employer accreditation as well as membership and insurance related products. As the charity’s expert in product development, you will educate and inspire the charity in what you do. You will ensure that we hit our financial targets whilst building a portfolio of commercial opportunities that align with Cycling UKs mission and values.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
The role is home based in the UK, with regular travel to our offices in London and Guildford.
Applications close at 9:00am on the closing date shown
REF-223 760
We have an exciting opportunity for a Caseworker to join the Operations team in Bridgewater, working 37.5 hours a week, on a hybrid basis working both at home and from our office in Bridgwater Police Centre, with regular travel throughout Avon & Somerset.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Programmes & Partnerships Support Co-ordinator
Reports to: Programme Development & Partnerships Manager
Status: Full-time (40 hours per week)
Terms of Employment: Permanent
Salary: £26k-£30k p.a. gross (dependent on experience)
Location: Birmingham/London
Deadline for Applications: 26th September 2025
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The vacancy, therefore, may close sooner than the deadline date.
Islamic Help is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disasters. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions.
Role summary:
We’re looking for an International Programmes & Partnerships Support Co-ordinator to support the growth of our programmes team and provide brilliant stewardship to all of our current funders.
We are looking for someone ambitious, who enjoys building relationships, has excellent writing skills, and loves working as part of a busy team.
You will bring your enthusiasm and creativity to help us:
- Grow our grant income to support our range of exciting new projects
- Develop new ways to articulate our ‘case for support’ to funders, as well as to show them the impact of their support on the lives of communities we serve;
- Support the wider Islamic Help team to understand and engage with programmes, partnerships and fundraising, embedding it in the culture of the organisation.
What We Offer
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (for full-time employees; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
- Free office car park for staff (Birmingham office).
The Team:
We have a Birmingham office and a London office. This role could be based in either office. If London-based, regular travel to Birmingham would be expected.
The Role
Key Responsibilities
Grants Administration and Co-ordination
- Support the Programme Development & Partnerships Manager in preparing, reviewing and documenting memoranda of understanding, agreements, agreement modifications according to the needs of Islamic Help.
- Coordination of the due diligence process with partners.
- Support the Programme Development & Partnerships Manager to develop, finalise and monitor partner funding.
- Support the preparation and follow-up of grants opening meetings, monthly review meetings, and grant closing meetings.
- Ensure that office grants are processed in a timely and effective manner in accordance with our policies, procedures and standards.
- Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting.
- Be self-administering including maintaining fundraising pipeline spreadsheets and monitoring progress against activities.
- Maintenance of records and files in line with IH document management and IT policies.
- Liaise with the finance team to ensure grants have been received and are allocated / restricted as appropriate.
- Support the programmes team in grants management, programme development, monitoring and evaluation, and external relations activities as requested.
Compliance and Reporting
- Support donor reporting processes, co-ordinating with the field staff to ensure the timely submission of high-quality programmatic reports and co-ordinate with Finance to ensure timely submission of financial reports.
- Ensure quality information management through regular maintenance of grant files, reporting calendars, timely submission and updating of internal documentation and other grants tools.
- Support compliance of programmes with donor and Islamic Help requirements and raise issues affecting external/internal compliance to management staff.
Researching Funding Opportunities
- Maintain a thorough understanding of the profile of current funders and Islamic Help’s relationship with them, including the need for reports and updates.
- Grow the support of current funders, identifying opportunities for them to continue their support.
- Maintain and update the database and tracker sheet with details of projects and relevant funding streams.
Proposals and Funding Applications
- Develop a comprehensive knowledge of the organisation and its work.
- Work closely with the Programme Development & Partnerships Manager to identify and pursue fundraising opportunities.
- Assist, when required, the Programme Development & Partnerships Manager in the development and co-ordination of high-quality proposals and concept papers for submission to donors.
- Build strong and effectve relatiionships with Islamic Help teams in the UK and overseas.
- Support the programmes team in the on-going development of departmental strategy.
Partner and Donor Relationships
- Develop and strengthen relationships with current partners and identify and cultivate relationships with potential new partners/donors through a range of communications including by phone, in writing and face to face meetings as appropriate.
- Assist in co-ordination of existing relationships through professional account management and communicating the impact of our work to partners in a compelling way.
- Maintain accurate partner and donor records in order to monitor, evaluate and report on fundraising activity.
Other Responsibilities:
- Support the Programme Development & Partnerships Manager on the management of the department including development of departmental calendar, coordinating meetings with agendas and record keeping, oversight and development of departmental workplan.
- Communicate with offices and partners as and when necessary and communicate progress or queries to colleagues.
- Support the programmes team in the analysis of budgets and reports to determine impact, achievements and outputs.
- Prepare feedback reports for donors and other stakeholders within appropriate timeframes.
- Provide marketing colleagues with appropriate beneficiary data and case study material etc.
- Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews.
- Review budgets and communicate any changes where needed.
- Ensure the prioritisation of the most vulnerable within the communities Islamic Help serves by adopting a pro-active, holistic approach to safeguarding.
- Contribute to department workplans, help set budgets and manage programme funds.
- Support the programmes team on Emergency Response including – development of Emergency Response process, first response, setting up Emergency Panel, development of surge capacity and the development of proposals and reporting
- To participate and actively engage, under the supervision of the Director of International Programmes, as part of Islamic Help’s first response to an emergency, including but not limited to travelling to emergency response locations, planning and implementing emergency response projects and liaising with partners and others to ensure successful implementation
- Support the partnerships department with partner care – accompanying partners on field visits wherever needed to ensure the smooth coordination of operations and projects
- Any other duties commensurate with the accountabilities of the post.
*The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday.
Person Specification
Qualifications
Educated to degree level or equivalent.
Skills and Experience
Essential
- Familiarity with humanitarian programming;
- Prior experience working in non-profits/charities and familiarity with partner/donor requirements;
- Excellent writing skills in English;
- Excellent interpersonal skills. Able to communicate with a wide range of people both internally and externally in person, by phone and email.
- Excellent organisational skills and ability to meet multiple deadlines in a busy office environment;
- Detail-oriented with good multi-tasking abilities and communication skills, both oral and written;
- Able to work well both within a team and independently in a challenging and fast-moving multicultural environment;
- Sound IT skills in MS Office and experience of using databases;
- Right to work in the UK.
Desirable
Knowledge of Arabic and/or Urdu language (speaking, reading, editing)
Competencies
Goal Orientation:
- Pursues tasks / goals with energy, drive and need for completion
- Pre-empts problems by seeking guidance or taking action an issue, task or project within their role
- Is customer focused
Innovation and Creativity
- Does not assume the usual way of doing something is the best way
- Volunteers ideas and suggestions for improvement
- Accepts mistakes and is willing to learn from them
Self-Management
- Plans and prioritises work effectively
- Is solution rather than problem focused
- Takes responsibility for own workload
Communication and Relationship Management
- Clearly identifies and articulates the key messages to be conveyed
- Understands the impact of their communication
- Takes time to build and maintain contacts and partners.
Teamwork & Collaboration
- Understands the benefits of teamwork and contributes willingly
- Listens to the views of others
- Understands the impact of their behaviour on others and adapts behaviour where appropriate.
Flexibility
The job description is a general outline of the job duties and responsibilities and may be amended as the scope of programmes department develops. The post holder may be required to undertake other duties as may reasonably be required from time to time.
How to Apply
It would be great if you have a qualification in a relevant discipline, but we're more interested in your experience, your values and your attitude than we are your qualifications.
It's a really exciting time to join Islamic Help, if you're successful in joining our team you'll not only have the opportunity to further your career, you'll be improving the lives of people through the work that you do.
To apply, please email your CV and covering letter to us detailing how you meet the requirements.
We regret that only shortlisted candidates will be contacted.
You must have proof that you have the right to work in the UK.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Islamic Help is a UK-registered charity delivering sustainable solutions that empower people in need across the world.
The client requests no contact from agencies or media sales.