Supporter services volunteer volunteer roles

Job description

We need dedicated volunteers to work at our Ealing store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Olympia store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: £0.01-£0.02 per year

Benefits:

• Free or subsidised travel
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Kentish Town store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Askew Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Refettorio Felix is a community kitchen with an open-door policy in the Earl's Court area. We provide a safe haven and a warm, welcoming atmosphere for those facing homelessness and financial crises.

Using surplus food ingredients, our kitchen freshly prepares a three-course lunch for up to 140 people per weekday. We are looking for friendly and dedicated volunteers to support us in our mission to provide fresh and nutritious meals to our guests.

Your support will have a meaningful impact on the quality of lives of the most vulnerable members of the community. From trained and experienced Chefs to keen home cooks, we would love to hear from you!

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Wimbledon Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick. 

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests

Job description

We need dedicated volunteers to work at our Fulham Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

We are currently in the process of establishing a Welsh-language service to allow fluent Welsh speakers to discuss their case in their preferred language. As a result, we need more Welsh-speaking volunteers to join our charity and help support the Welsh-speaking community. Please note, our Welsh-language services are available on Thursdays and Fridays only.

Gwirfoddolwyr Cymraeg

Rydym ar hyn o bryd yn y broses o sefydlu gwasanaeth Cymraeg er mwyn i siaradwyr Cymraeg rhugl allu trafod eu hachos yn eu hiaith ddewisol. O ganlyniad, rydym angen mwy o wirfoddolwyr sy’n siarad Cymraeg i ymuno â’n elusen ac ein helpu i gefnogi’r gymuned Gymraeg. Sylwch, mae ein gwasanaethau Cymraeg ar agor ar ddydd Iau a dydd Gwener yn unig.

Hysbyseb Rôl

Allwch chi helpu unigolion sy’n wynebu’r llys yn annibynnol?

Ydych chi'n wrandawyr da gyda'r gallu i gynnig cymorth hanfodol yn y Gymraeg? Rydym yn chwilio am wirfoddolwyr sy'n siarad Cymraeg I ymuno a'n tim a chynnig cymorth ymarferol ac emosiynol hanfodol i bobl sy’n mynd trwy’r system llysoedd sifil a theuluol heb gynrychiolaeth gyfreithiol.

Pwy Ydyn Ni?

Pob blwyddyn, mae miloedd o bobl yn y DU yn wynebu’r llys ar eu pen eu hunain. Heb gymorth, mae’n rhaid i unigolion gynrychioli eu hunain wrth fynd trwy un o gyfnodau anoddaf eu bywyd, megis wynebu ysgariad, ceisio sicrhau gofal eu plant, neu wynebu cael eu troi allan o’u cartref. Mae gormod o bobl yn cael eu gadael mewn penbleth, wedi’u gorfodi i lywio system gyfreithiol gymhleth ar eu pennau eu hunain

Rydym yn sefyll ochr yn ochr â phobl sy'n teimlo nad oes ganddynt unman arall i droi. Rydym yn darparu gwasanaeth am ddim ledled Cymru a Lloegr, gan gynnig cymorth ac arweiniad cyn, yn ystod, ac ar ôl achos llys. Rydym yn sicrhau nad yw pobl sy'n wynebu'r llys ar eu pennau eu hunain, gan archwilio'r agweddau ymarferol ac yn eu paratoi i wynebu'r llys ag urddas a hyder.

Gall cymorth ein gwirfoddolwyr gael effaith uniongyrchol ar ganlyniad achos ein cleientiaid ac ar weddill eu bywydau. Wedi’i deilwra i bob unigolyn, mae ein gwirfoddolwyr yn darparu cymorth eang, megis cynnig gwybodaeth cyfreithiol, esbonio beth fyddai’n digwydd yn y llys, helpu pobl i lenwi ffurflenni cyfreithiol cymhleth, a’u cefnogi wrth iddynt gynllunio’r hyn yr hoffent ei ddweud wrth y barnwr.

Credwn fod gan bawb yr hawl i wrandawiad teg, ac rydym yn credu y dylai'r unigolion a'r teuluoedd sy'n chwilio am gymorth yn teimlo eu bod yn cael eu gwrando a’u deall. Ni ddylai unrhyw un wynebu'r llys ar ei ben ei hun. 

Ein Gwerthoedd

Canolbwyntiedig ar Gleientiaid: Rydym yn dilyn arweiniad ein cleientiaid.

Ymrwymedig: Rydym yn deall bod ein gwaith yn bwysig, ac mae ein tîm medrus wedi’u hymrwymo i ddarparu gwasanaeth o ansawdd uchel.

Ymddiriedig: Rydym yn sicrhau ein bod yn haeddu'r hyder a roddir inni gan y bobl rydym yn gweithio gyda.

Parchus: Rydym i gyd yn gofalu am ein gilydd ac yn cymryd yr amser i siarad yn agored ac yn onest gyda phawb rydym yn gweithio gyda.

Croesawgar: Rydym yn agored i wahaniaethau a chyfleoedd i ddysgu, ac yn annog syniadau gan eraill.

Ein Gwirfoddolwyr

Rydym yn chwilio am bobl frwdfrydig, gofalgar sydd ag sgiliau cryf o ran datrys problemau, i ymuno â ni i sicrhau na fydd unrhyw un yn wynebu'r llys ar eu pen eu hunain. Dan gefnogaeth un o'n Rheolwyr Gwasanaeth, byddwch yn ymuno â thîm o wirfoddolwyr yng Nghaerdydd, gan helpu pobl trwy:

• Esbonio sut mae'r broses llys yn gweithio
• Helpu cleientiaid i lenwi ffurflenni llys, paratoi datganiadau a threfnu dogfennau llys
• Helpu cleientiaid i gynllunio’r hyn yr hoffent ei ddweud yn y llys
• Mynychu gwrandawiadau llys gwyneb yn wyneb/o bell

Mae profiad cyfreithiol yn werthfawr, ond nid yw'n hanfodol. Rydym yn chwilio am bobl sydd â'r empathi, y menter, a'r ymrwymiad i ddod o hyd i ddatrysiad. Nid ydym yn cynnig cyngor cyfreithiol, ac ble bynnag y gallwn, byddwn yn cyfeirio cleientiaid at sefydliad perthnasol arall.

Sut byddwn yn eich cefnogi

Rydym yn elusen sy’n cael ei pharchu, ac mae gwirfoddolwyr yn chwarae rôl allweddol yn ein gwaith. Byddwch yn gweithio gyda'r Rheolwr Gwasanaeth a fydd yn rhoi hyfforddiant i chi. Byddwch chi byth yn gweithio ar eich pen eich hun, byddwch bob amser yn derbyn cefnogaeth gan dîm o gydweithwyr. Rydym yn chwilio am bobl sy'n gallu gwirfoddoli am o leiaf 2 ddiwrnod y mis, am gyfnod cychwynnol o 8-12 mis. Rydym yn agored i fod yn hyblyg. Sylwch, dim ond ar ddydd Iau a dydd Gwener rydym yn cynnig gwasanaeth trwy gyfrwng y Gymraeg.

Disgrifiad Rôl

Rydym yn cynnig cyfleoedd i wirfoddoli gwyneb yn wyneb neu o bell (dros y ffôn/fideo).

Mae'r rhestr isod yn cynnwys rhai enghreifftiau o’r math o dasgau y byddwch yn eu cyflawni fel gwirfoddolwr:

· Cwrdd â chleientiaid wyneb yn wyneb neu dros y ffôn a gwrando arnynt yn esbonio eu hachos.

· Egluro gweithdrefnau’r llys a helpu cleientiaid i gynllunio eu camau nesaf.

· Helpu cleientiaid i ddeall papurau llys, llenwi ffurflenni (ar-lein ac/neu ar bapur), ysgrifennu datganiadau a chwblhau gwaith papur arall sy’n gysylltiedig a’u hachos.

· Helpu cleientiaid gyda chynllunio’r hyn maen nhw am ddweud yn y llys, e.e. helpu i strwythuro eu meddyliau, ysgrifennu nodiadau, ayb.

· Mynychu gwrandawiadau gyda chleientiaid a’u helpu i ddeall beth sydd rhaid iddyn nhw wneud nesaf.

· Cyfrannu at brosiectau sydd â'r nod o wella’r ffordd rydyn ni’n helpu ein cleientiaid.

· Codi arian ar gyfer yr elusen.

Priodweddau/Profiadau

· Person cydweithredol

· Y gallu I gyfathrebu yn y gymraeg

· Profiad o weithio gyda’r cyhoedd

· Sgiliau gwrando a chyfathrebu rhagorol

· Sgiliau trefnu a datrys problemau rhagorol

· Sgiliau TG, ac/neu’r barodrwydd i ddysgu ein systemau

· Profiad o ddelio â sefyllfaoedd heriol

Nodweddion Dymunedig

• Profiad sylfaenol o'r llys teulu a llys sifil

• Profiad o weithio neu wirfoddoli yn y trydydd sector

We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.

Our Staffordshire Independent Visitor Service is looking for volunteers in or near to Rugeley.

• Are you passionate about wanting to help young people?
• Do you have 2 to 4 hours to spare, once a month?
• Are you ready to make a long-term, regular, commitment?

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park.  We will match you with a child you share common interests with.

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.

Here’s a few of the young people we have waiting for a volunteer:

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.  

 *names have been changed
 

The Application

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process

Our values are to be Compassionate, Open and Bold.  If this sounds like you, please click the apply button.  Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.​

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Asking people you know who might be willing to have a collection box in their business

· Approaching local businesses to display the boxes and collect loose change from their customers

· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year

· Collecting the boxes in your area as and when required and taking to your YBTC contact

We are looking for people who are:

· Have a warm, friendly and confident outlook

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Are creative and imaginative – spotting opportunities to boost your distribution

· Are well organised and enjoy meeting new people

· Reliable and able to commit to agreed requirements

We can offer you:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are Integrity, Compassion, Community, & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and

research.

Job description

We need dedicated volunteers to work at our Kings Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, Come and join our team!

The Project

Gurkhas have served the British crown for more than 200 years, with dedication and valour. They are hugely respected worldwide, but less known are their wives who are dedicated and brave, quietly supporting their husbands, raising their children and looking after their families. When Dame Joanna Lumley worked with HM Government to allow retired Gurkha soldiers and their families to settle in the UK, the lives of these women underwent a huge change. They found themselves in a new country, with a new language, customs they didn’t understand and a very confusing environment. A group of volunteers set about teaching these ladies a mixture of English and other basic skills in a nurturing and happy environment, raising their confidence, so that they could shop, visit the doctor, talk to the local council and enjoy their new environment supporting their integration into the community and life in the United Kingdom. 

We are now looking for a new lead to take this very successful project into its second decade. You will be making a real difference to the lives of those that attend our class and beyond.

We value all our volunteers and the unique skills and experience they bring.

What you will be doing

We are looking for a project lead to plan, support and facilitate the term time run lessons, working collaboratively with the existing team of helpers and external professionals to provide an exciting, enjoyable class providing language, skills and cultural education.  Also to provide a wider understanding of support available to the community and the ability to sign post and or refer to specialist support when appropriate. 

Key responsibilities

• Establish and foster good relationships with the ex-Gurkha Community, overcoming cultural differences and encouraging integration.
• Manage and organise weekly language classes with appropriate guest speakers when possible.
• Support, guide an amazing team of existing volunteers to aid facilitation of the weekly classes.
• Provide a lesson plan (Scheme of works) and supporting documentation on a termly basis.
• Signpost and support beneficiaries to additional sources of support as appropriate.
• Keep and Maintain records of attendance for reporting purposes.
• Raise awareness of SSAFA and the volunteering opportunities that we offer to the Nepali community.

The skills you need

Friendly, approachable, empathic Non-judgemental approach, great written and verbal communication skills, great organisational and administration skills, good IT skills, some teaching or presentation experience.

What's in it for you

An opportunity to use your skills, knowledge, and life experience to benefit others. Be part of a friendly and supportive SSAFA team.  Access to a range of training and learning opportunities

An opportunity to gain experience and develop your knowledge and skills which you can highlight on your CV and in job interviews.

Additional information

This role requires an enhanced DBS and completion of mandatory online training including GDPR and Safeguarding.

Disclaimer SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information

Time Commitment

Classes run every Tuesday in term time. Additional time for planning will also be required.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Our gorgeous shop in historic Windsor has been at the heart of the community since the early 1990’s (it’s truly vintage!) and has in recent years been transformed into a bespoke Mary’s Living & Giving store. 

Our Windsor Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Do you enjoy networking and meeting new people? Are you passionate about volunteering? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.

What is a Volunteering Coordinator?

Volunteering Coordinators are a key role within the team, leading on the local recruitment, induction, on-going support and celebration of volunteers. As the first point of contact for volunteering in the branch, they ensure volunteers are welcomed and supported.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups. To continue providing help when it’s needed most, Volunteering Coordinators ensure that SSAFA has a diverse and committed network of volunteers who are skilled, supported and valued.

What would you be doing?

• Although every SSAFA Branch has different needs, below are the main activities of a Volunteering Coordinator.
• Keeping in touch: Maintaining accurate and up-to-date lists of branch volunteer details and checking in with people about their volunteer experience.
• Supporting volunteer recruitment: Working alongside the Branch Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required, for example, using online volunteer recruitment platforms.
• Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups.
• Welcoming and supporting: In partnership with SSAFA central office teams, supporting the recruitment and induction of new volunteers e.g., carrying out informal interviews and ensuring every volunteer has an identified volunteer manager.
• Celebrating and saying thank you: Seeking ways to celebrate volunteering and to say thank you to volunteers for their efforts.
• Being a volunteering champion: Working with the regional Volunteer Development Manager to promote volunteering best practice across the branch and ensure volunteers have the best possible experience with SSAFA.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, volunteer management – attracting, recruiting, and inducting volunteers. This course lasts approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers.
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from Regional volunteering and operations staff.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• A belief in the impact of volunteering.
• Some experience of coordinating people is beneficial.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No