Supporter services volunteer volunteer roles

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

We are so excited to have relaunched the wonderful Whitby Shop! 

Our Whitby Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.

Our Staffordshire Independent Visitor Service is looking for volunteers in or near to Swadlincote.

• Are you passionate about wanting to help young people?
• Do you have 2 to 4 hours to spare, once a month?
• Are you ready to make a long-term, regular, commitment?

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park.  We will match you with a child you share common interests with.

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.

Here’s a few of the young people we have waiting for a volunteer:

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.  

 *names have been changed
 

The Application

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process

Our values are to be Compassionate, Open and Bold.  If this sounds like you, please click the apply button.  Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.​

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

The Chester Shop is a beautiful community hub with two floors of creativity and vintage treasures!

Our Chester Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Our Portchester Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).  

How to apply 

Express your interest on email via the apply button.  

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Our Holywood, Belfast Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Why we want you

As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

· Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.

· Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.

· Attending events as a key SSAFA representative.

· Providing timely reports and information to SSAFA’s central office

· Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.

· Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.

· Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.

The skills you need

· Motivating leadership with an ability lead a team of volunteers.

· Friendly and approachable

· Great written and verbal communication skills

· Basic IT skills

What's in it for you

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.

· Support and friendship from your local SSAFA branch and the wider SSAFA community.

· Use your skills, knowledge, and life experience to benefit others.

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CV and in job interviews.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ickworth to life and helping people get the best out of their day. 

 This role will suit you if you are:

• Warm and friendly.
• Someone with a curious and inquisitive nature, with an ability to engage our visitors, ask questions and facilitate conversations.
• Able to listen thoughtfully and actively.
• Someone with exceptional customer service standards- a desire to put visitors before everything else.
• A good storyteller, with a talent for reading body language and thinking on your feet
• Sensitive to visitor and volunteer needs – working as an effective team member.
• Willing to develop your knowledge of Ickworth, its history and vast collections.

Tasks and responsibilities

• Responding to the diverse needs of visitors, including people with additional access needs.
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace.
• Helping visitors to discover more, answering questions and making suggestions so they can enjoy their day, their way.
• Being an ambassador for the whole property and the National Trust. Helping visitors understand the full scope of the offer at Ickworth beyond the house.
• Learning more about Ickworth, so you can share your knowledge and stories of the family and their collections with visitors.
• Responding to the changing needs of Ickworth – supporting ongoing interpretation strategies in the House.
• Supporting with health and safety and evacuation procedures if required.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

 By getting involved you could· 

• Become part of a friendly and dedicated team.
  Spend time with us at Ickworth, learn about its history, stories and enjoy its beauty.
• Meet people from all walks of life
• Find an opportunity to use your existing skills and develop new ones.
  Improve your communication skills.
  Get a warm glow by knowing you have made a difference to someone’s day out with us.

 You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Adaptability, Communication Skills, Community Development, Customer Service, Event Support, Exhibition Arts, Fundraising, Interpersonal Skills, Public Relations, Public Speaking, Teamwork, Visual Arts

Do you enjoy networking and meeting new people? Are you passionate about volunteering? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.

What is a Volunteering Coordinator?

Volunteering Coordinators are a key role within the team, leading on the local recruitment, induction, on-going support and celebration of volunteers. As the first point of contact for volunteering in the branch, they ensure volunteers are welcomed and supported.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups. To continue providing help when it’s needed most, Volunteering Coordinators ensure that SSAFA has a diverse and committed network of volunteers who are skilled, supported and valued.

What would you be doing?

• Although every SSAFA Branch has different needs, below are the main activities of a Volunteering Coordinator.
• Keeping in touch: Maintaining accurate and up-to-date lists of branch volunteer details and checking in with people about their volunteer experience.
• Supporting volunteer recruitment: Working alongside the Branch Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required, for example, using online volunteer recruitment platforms.
• Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups.
• Welcoming and supporting: In partnership with SSAFA central office teams, supporting the recruitment and induction of new volunteers e.g., carrying out informal interviews and ensuring every volunteer has an identified volunteer manager.
• Celebrating and saying thank you: Seeking ways to celebrate volunteering and to say thank you to volunteers for their efforts.
• Being a volunteering champion: Working with the regional Volunteer Development Manager to promote volunteering best practice across the branch and ensure volunteers have the best possible experience with SSAFA.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, volunteer management – attracting, recruiting, and inducting volunteers. This course lasts approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers.
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from Regional volunteering and operations staff.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• A belief in the impact of volunteering.
• Some experience of coordinating people is beneficial.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Trustees play a vital role in ensuring Wythenshawe Foodbank meets its core purpose by overseeing the management and administration of the charity and ensuring that the foodbank has a clear strategy in line with our vision and goals.

What will you be doing?

Wythenshawe Foodbank are part of the Trussell network. We employ two members of staff and have approximately 30 regular volunteers, in addition to volunteers from local organisations who support us at specific events such as food drives.

We are seeking two new trustees with an interest in helping others, who are willing to uphold the food bank’s values, and who can bring life experience to the board of trustees. Trustees have collective responsibility for the governance of the organisation and for all decisions made by the board. They set the strategic direction for the charity, ensuring alignment to its values, and are responsible for setting organisational policy, defining goals, agreeing the financial plan, evaluating performance, and ensuring that strong relationships are maintained between the trustees, staff, volunteers, and users of the charity’s services.

Key tasks

• approve, support and guide the charity’s purpose, vision, strategy, goals and objectives to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity
• act with reasonable care and skill, giving your time, thought and energy to your role.
• serve as an additional promoter of the food bank in the community.
• ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• help promote the organisation to a broader audience of potential funders and beneficiaries.
• represent, and present on behalf of, the food bank at meetings and conferences as and when required
• ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• regularly communicate to the rest of the trustee board via trustee meetings or any other communication, any relevant information and/or developments regarding fund raising or grant applications.
• prepare for and regularly attend and participate in trustee meetings.

What are we looking for?

We are looking for people who want to help their local community and work towards the eradication of food poverty whilst supporting the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate:

• knowledge of and commitment to the work of Wythenshawe Foodbank
• a commitment to equality, social justice and the need to eradicate food poverty
• willingness to actively participate in discussions concerning the needs of the foodbank’s beneficiaries and staff, and act in the best interest of the charity
• sound, independent judgement and the ability to think creatively
• the ability to work effectively as a team member and demonstrate a willingness to learn and develop 

The food bank would particularly welcome applications from those with experience in one (or more) of the following areas: 

• Funding & Grants, for example: experience of fundraising and writing grant bids; experience of promotion/influencing organisations and businesses regarding donations and fundraising
• Social Media, for example: creating digital and social media strategy and plans to increase engagement, internally in the charity and externally to the public; communications and engagement experience using multiple platforms

Whatever your background, we want to make sure you are supported and empowered and enjoy your time volunteering with us. We know that having volunteers from a diverse range of backgrounds, with varying experiences, can help to make what we do as effective as possible. As such, we welcome all applicants regardless of age, background or beliefs. We also encourage those with lived experience of poverty to apply.

What difference will you make?

As a trustee you are providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Wythenshawe Foodbank.

We are currently recruiting for volunteer Finance Manager for our newly formed not for profit organisation which provides fully qualified mental assistance dogs for those in need across Northamptonshire.

This is ideal for anyone who is looking to make a difference and be in from the start of designing policies and procedures for their area of the organisation.

Essential to the role

ü  Part-ACA/ACCA qualified

ü  Enhanced Disclosure and Barring Service (DBS) check

ü  Satisfactory references

ü  Strong working knowledge of Word, Excel, Power Point and Outlook

Role and Responsibilities

• Preparation of year end accounts, company tax returns, individual tax returns, VAT returns etc.
• Preparation of monthly management reports, including analysis/presentation to client
• Provide excellent service to internal and external clients by supporting and answering queries.
• Managing Petty Cash.
• Cashflow forecasting and other project work.
• Steer the business of legal requirements for the organisation.
• You will be responsible for working with HR to recruit, train and coach members of your team to work alongside.
• You will be measured against Key Performance Indicators
• Work with internal departments and external partners such as HMRC. Along with senior stakeholders within the organisation.

· Be honest, reliable and knowledgeable about our services and how we support the local community.

Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?

At Childline we are actively recruiting new Volunteers. 

What will I be doing?

• Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
• On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
• The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.

What impact will this have?

• Childline is a unique service, valued greatly by the Young People who contact us.
• It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
• Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
• However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
• That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.

Training

• Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
• During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
• As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
• You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
• Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Our Allestree Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.