Supporter services volunteer volunteer roles

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Westmorland and South Lakes Group. As our Fundraising Volunteer you’ll support your Fundraising Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Gwynedd/Ynys Mon Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.The Gwynedd/Ynys Mon group extends from Holyhead to Dolgellau and covers all areas in-between.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community. 

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

This is an exciting opportunity to get involved as a Learning Trustee in an engaging, decision making role in a charity that inspires and empowers young disabled adults to live fulfilling, independent lives – promoting personal development through the arts.

About the Orpheus Centre

The Orpheus Centre is a charity and college which supports young disabled adults aged 18-25 to learn essential life skills, gain formal qualifications and prepare for future employment.

There are currently 66 students with 21 living on site in Godstone, Surrey. Students come from across the UK and all have a love of the arts.

Started by lyricist and musician Sir Richard Stilgoe, the organisation offers learning, care and development opportunities at the college and in the wider community, working with professional artists, businesses and other charities.

The overall aim is to equip the students with the skills they need to live as independently as possible and to pursue their chosen careers.

Our core values are to be Joyful, Bold, Inclusive, Resilient and Determined. These values are the foundations for all our work and are what the organisation stands for.

Why should you apply?

Orpheus is a vibrant Independent Specialist college for young disabled adults who have a passion for the arts and a desire to live independently. Orpheus believes that disabled people should have the same opportunities as their non-disabled peers.

The Board of Trustees are looking for a new Trustee who is passionate about our vision to empower and equip young disabled people with the skills and confidence they need in order to live independent and fulfilling lives in the community.

Time commitment

The time commitment is between 10 and 15 days per annum, including four Board meetings including the AGM (mainly in person), four committee meetings (mainly virtual), one or two awaydays and ad-hoc attendance.

What will you be doing?

The Board of Trustees is responsible for the overall governance and strategic direction of Orpheus, developing the organisation’s aims, objectives and goals in accordance with the governing document and with legal and regulatory guidelines.

The role of the Learning and Care Committee Co-Chair includes but also goes beyond the role of other Trustees. So in addition to your duties as a Trustee, you will take a leadership role in ensuring that the Board fulfils its responsibilities for the governance of the Orpheus Centre in relation to Learning and Care. You will also work closely with the Chief Executive, Principal and Head of Care to support them in achieving the aims of the Orpheus Centre in the areas of Learning and Care, and will act as the channel of communication between the committee and the Board.

You will lead the committee, ensuring that it fulfils its responsibilities for good governance, and will work in partnership with the Principal and Head of Care, helping them to achieve the department’s aims.

Your responsibilities will include:

• providing effective scrutiny, challenge and questioning related to curriculum and learner progress;
• supporting the learning management team with quality activities, including annual trustee learning walks and quarterly deep dive activity;
• ensuring that you undertake a thorough induction programme;
• leading the Learning and Care Committee, including chairing committee meetings effectively;
• monitoring progress in implementing decisions taken at committee meetings and keeping in close touch with the work of the Learning and Care Departments in general – while always respecting the boundary between the respective roles of executives and non-executives; 
• acting as a spokesperson for Orpheus when requested and as appropriate;
• providing a written and oral update of the last committee meeting at each Board meeting;
• assessing and monitoring risks relevant to the Learning and Care functions of the Orpheus Centre;

and

• monitoring and scrutinising performance data within the Learning and Care Departments.

How to apply

If you wish to apply for this position, please supply the following:

• A detailed CV setting out your career history, with responsibilities and achievements.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of your application.
• Contact details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you; referees will not be contacted without your prior consent.

The Orpheus Centre is proud to be a disability confident employer

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Health and Safety Volunteer for the Barnsley and District Group. As a Health and Safety Volunteer you’ll make sure all local group members are aware of their health and safety responsibilities. You’ll help them understand and follow guidelines and procedures to coordinate safe activities.

In this role you’ll gain knowledge of Health and Safety legislation, as well as develop your organisation, admin and communication skills. Most importantly you’ll help your local group make sure all their activities are safe for every member of your local MS community. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Ignite Growth and Empower Change: Become Our Volunteer Learning and Development Manager at SUNSHINE!

Are you passionate about creating transformative learning experiences? At SUNSHINE—a vibrant, start-up charity dedicated to fostering connection and combating isolation—we’re looking for a dynamic Learning and Development Manager to design, deliver, and refine training sessions for our core services and volunteer initiatives. If you thrive on empowering others with essential skills like Befriending, Safeguarding, Conflict Resolution, Communication Skills, Confidentiality, and more, this is the role for you.

About SUNSHINE

At SUNSHINE, we believe that knowledge and connection go hand in hand. Our mission is to spark joy and build a community where everyone feels they belong. As we lay the groundwork for our official charity registration and launch, we’re committed to equipping our volunteer teams with the confidence and skills they need to drive lasting change. Your expertise in learning and development will be central to nurturing an informed, compassionate, and effective volunteer community.

Your Role as Learning and Development Manager

As our Volunteer Learning and Development Manager, you’ll take charge of creating engaging, practical, and inspirational training programmes that address the unique needs of our services. You will:

• Design & Deliver Training Sessions: Craft interactive, customised training modules on critical areas such as Befriending, Safeguarding, Conflict Resolution, Communication Skills, and Confidentiality. Develop other learning sessions as needed to support our core services.

• Assess Learning Needs: Conduct assessments to identify the evolving training needs of our volunteers and staff, ensuring our programmes are always relevant and impactful.

• Develop Learning Resources: Create comprehensive guides, online resources, e-learning modules, and instructional materials that are accessible, clear, and engaging.

• Facilitate Workshops & Team-Building Activities: Organise dynamic workshops, seminars, and team-building events, fostering a collaborative and supportive learning culture.

• Monitor & Evaluate Impact: Implement feedback mechanisms and evaluation tools to measure the success of training programmes, fine-tuning content to maximize impact.

• Collaborate Cross-Functionally: Work closely with other team leaders to ensure training initiatives align with SUNSHINE’s overall mission and operational goals, helping to lay a strong foundation for our launch.

What We’re Looking For

We’re seeking someone who is driven by innovation in learning and a commitment to social impact. The ideal candidate will have:

• A background in learning and development, training, or educational design, ideally within non-profit or start-up environments.

• Proven experience creating engaging training strategies and materials tailored to diverse audiences.

• Exceptional communication and facilitation skills with the ability to inspire enthusiasm and convey complex concepts in a simple, memorable way.

• A strategic mindset to assess and dynamically adjust training to meet the particular needs of volunteer roles such as Befriending and Safeguarding.

• A passion for community empowerment and a deep commitment to fostering an environment where everyone can grow and make a difference.

Why Join SUNSHINE as Our Learning and Development Manager?

By taking on this role, you’re not just delivering training—you’re crafting the backbone of a transformative charity. With your guidance, our volunteers will be empowered to excel and work confidently in their roles, making an immediate impact on community connection and care.

• Be a Catalyst for Transformation: Directly influence the skills and capabilities of our volunteers, ensuring they’re well-equipped to meet the challenges of social isolation.

• Shape Future Leaders: Contribute to building a learning framework that not only addresses today’s needs but also evolves with the demands of tomorrow.

• Grow with a Purpose-Driven Team: Enhance your professional skills while working in a collaborative, innovative environment dedicated to making a lasting difference.

• Make a Tangible Impact: Experience the deep satisfaction of watching your training sessions translate into improved lives, stronger communities, and a brighter future for all involved.

Ready to Help Transform Lives Through Learning?

If you’re excited to channel your expertise into creating impactful training sessions that empower individuals and galvanise change, join us as our Volunteer Learning and Development Manager. Let’s work together to equip our volunteers with the skills they need to shine and build a future where every connection matters.

Welcome to SUNSHINE—where learning lights the path to a more connected and compassionate community!

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

We are looking for two dedicated Lay Trustees who will join our Board to support the strategic direction of the charity. We are member-led, funded by our universities and together with students we strive to create a world class student experience for all.

Introduction

Thank you for your interest in our Lay Trustee roles here at Falmouth and Exeter Students’ Union (The SU); based in beautiful Cornwall. We're very pleased to announce the opening of applications for our esteemed Board of Trustees. We are very proud of what we do, and we are looking for two dedicated Lay Trustees who will join our Board to support the strategic direction of the charity. You will need to share the values of the SU and commitment to achieve our priorities, working collaboratively to help take us to the next level. We are a member-led charity, funded by our universities and together with students we strive to create a world class student experience for all.

Our membership comprises of students studying with both Falmouth University and the University of Exeter (Cornwall) which creates a unique and special experience of which we love to be a key part of.

The role of Lay Trustee provides an opportunity to support our President Trustees and Student Trustees, foster a culture of student leadership and deliver a student focused service.

You will be taking up the role at a critical and exciting time, as we are undertaking two crucial pieces of work: finalising our new 2025-2028 strategic plan, and beginning the quintennial review of our Constitution.  If you are excited at the prospect of contributing to the growth and development of the SU, then we eagerly anticipate the possibility of working alongside you to shape the future of our organisation.

We are especially keen to hear from applicants with experience in Finance, Higher Education, Human Resources, Charity or Employment Law.

About Us

We’re an autonomous organisation and we’re funded by the University of Exeter and Falmouth University. Acting independently ensures that we remain entirely focused on our students with one purpose in mind: to improve their student experience.

As a registered charity (1193045), our charitable purpose is the advancement of education, and our funds can for used for this charitable purpose only. This means that as a not-for-profit organisation: any income we gain goes straight back into providing services for students.

We are a member-led democratic organisation; our students are at the heart of everything we do. Our members views, opinions and experiences regarding students’ lives influence decision makers operating at every level, helping to shape the wider student experience and we enjoy positive collaborative relationships with both universities. Students have the power to shape what the Union does through our Annual Student Members’ Meetings and referenda, and they lead our Student Forum, which determine our Union priorities.

We are proud of the range of opportunities and services that we provide to students, which includes student led societies and sports clubs, volunteering opportunities, professional independent specialist advice, academic representation, and democratic activities. We also help students to organise a wide range of events and activities specifically for their fellow students.

Our Board

Our board is unique in the charity sector. We have a young and dynamic board; two thirds of the trustees are either recent or current students at the universities resulting in a purposefully high turnover of trustees. The charity is based in a complex, ever-changing Higher Education sector, working closely with two very different universities.

We have three sets of Trustees:

• Four President Trustees: a President and Vice President from each university, elected by cross-campus ballot. These are student leaders who have either just finished their degree or take a sabbatical to take up this role, in which they are also a full-time employee. Term: one year, maximum of two terms.

• Four Student Trustees: two from each university, appointed via the Appointments Committee. These are current students who offer direct insight into university life. Term: two years, maximum of two terms.

• Four Lay Trustees: appointed via the Appointments Committee. These trustees offer expertise, continuity, and insight. They are experienced, skilled members who enjoy being part of a dynamic board and supporting the younger trustees. Term: three years, maximum of three terms.

The Chair of the Board will always be a President Trustee, and the Deputy Chair will always be a Lay Trustee. Any Trustee can chair one of our three sub-committees: Finance, Appointments, Remuneration and Human Resources.

Why Should You Become a Trustee?

Being a Trustee is a valuable and rewarding experience. You’ll get to make a lasting difference to the lives of our students, and influence how the Union is run. You will use your skills, knowledge, and experience to support the Board in reaching sound decisions. You will be involved in leading discussions, making collective decisions, and identifying key issues. You’ll have the opportunity to mentor and support our President and Student Trustees. As a Lay Trustee, you are eligible to become Deputy Chair of the Board, or Chair of one of the sub-committees.

You will receive comprehensive induction training, and further training relevant to your role as a Chair or member of a sub-committee.

Job Description

We’re looking for someone to work collectively with our board of trustees to provide support and strategic direction to our Students’ Union.

Remuneration: Lay Trustees are voluntary, unpaid roles. However, all reasonable out of pocket expenses will be reimbursed, such as travel costs to board meetings.

Hours: Hours can vary however typically each year:

• Four Board of Trustees meetings – each meeting is around three hours long conducted online.

• Additional two (eight for Finance) sub-committees meetings conducted online – each meeting is around 45 minutes.

• There are usually one or two in-person events per year including a Board of Trustees meeting – each event is usually a day and/or an evening event. These are delivered in Cornwall (expenses paid).

Term of office: three years, up to three terms.

Location: Homebased with one or two in-person events in Cornwall per year.

Role Purpose

The Trustees are ultimately responsible, individually and collectively, for all activity within the SU. The Board is legally responsible for our staff, finances, risk management and reputation. The Board is responsible for setting the vision and values of the organisation and for ensuring the delivery of organisational purpose. The Trustees ensure development of and agree a long-term strategy. They approve and monitor plans to deliver the strategy.

Key Responsibilities:

• To ensure The SU acts in accordance with its charitable purpose, constitution and other governing documents and relevant legislation while remaining true to its Mission, Vision and Values.

• To contribute actively to the Board of Trustees role by determining the Students’ Union strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets.

• Ensure The SU uses its resources exclusively in pursuance of its objects/purpose.

• Act as guardians of The SU’s assets and ensure the financial stability of the organisation.

• Prepare for Board meetings by reading through materials and Board papers beforehand, scrutinising information and be able to discuss issues.

• Take advice on matters on which you are not competent to decide.

• Provide support to President Trustees and Student Trustees.

• Take part in Board Reviews and Skills Audits each year.

• Use personal skills and experience to ensure the Union is well-run and efficient

• Seek external professional advice where there may be material risk to the Union or where the Trustees may be in breach of their duties or at any other appropriate moment.

• Add value to the Trustee Board and the Union through generating ideas, challenging the status quo, broadening thinking and supporting and promoting innovation and creativity.

• Abide by the Union Trustee Code of Conduct.

CRITERIA

All Trustees must display the following characteristics

Commitment to and passion for The SU.

Willingness and reliability to devote the necessary time and effort.

Strategic vision.

Good, independent judgment.

Ability to think creatively.

An understanding of and commitment to the values and principles of student representation and democracy.

Willingness to speak their mind.

Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.

Ability to work effectively as a member of a team.

Responsible, especially when handling sensitive and confidential information.

A commitment to act in accordance with the Nolan principles for ethical conduct in public service.

We are looking for individuals who have skills, knowledge or experience in one or more of these sectors

Finance

Higher Education

Human Resources

Charity or Employment Law

How To Apply

Please visit the role posting on our website for further details on how to apply. We require the completion of a Person Details form, and Skills Audit spreadsheets, along with your CV and covering letter. The deadline for applications is 09:00 on Friday 16 May. Interviews will take place online via MS Teams on Wednesday 21 May, an additional slot is also available on Thursday 22 May if this is not convenient.

You must be available to attend Trustee Training on Friday 20 June, and Board of Trustees on Wednesday 25 June (as an observer), both online via MS Teams. Your term of office will start on Tuesday 1 July.

Eligibility

There are strict conditions placed on charity Trustees by law and all applicants must declare that they are eligible to become a charity Trustee. You will not be eligible if:

• You are on the Sex Offenders’ Register

• You have any unspent conviction for an offence involving:

o deception or dishonesty

o terrorist offences

o money laundering

o bribery

o misconduct in public office, perjury, perverting the course of justice

o contravention of certain preventative Orders of the Charity Commission (Section 77 of the Charities Act 2011)

o attempting, aiding or abetting the above offences

• You have any designation under specific anti-terrorist legislation

• You have been convicted of contempt of court

• You have been removed from:

o trusteeship, or as an officer, agent or employee of a charity by the Court or the Commission for misconduct or mismanagement

o a position of management or control of a charity in Scotland for mismanagement or misconduct

• You have been found guilty by the High court of disobeying a Commission order or direction

• You have an undischarged bankruptcy

• You have a composition or arrangement with creditors which includes an individual voluntary arrangement (IVA) and is currently on the Insolvency Service Register

As part of the recruitment process, we will ask you to sign a declaration that you are legally entitled to become a Trustee and commit the required time.

Data Protection

We’re committed to data protection and it’s important to know what’s happening with your data when you apply for a role. That means we’ll only use the information you supply for the purposes of progressing your application (or to fulfil legal or regulatory requirements if necessary) and we’ll never share your information with any third parties for marketing purposes or store it outside of the European Economic Area.

Equal Opportunities

We’re committed to ensuring our workforce accurately reflects the diversity of the world we live in. We positively encourage applications from all individuals irrespective of their gender, age, home country, ethnic background, sexuality, religious beliefs or disability. All candidates will be treated equally and all appointments made on merit.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Become a Marie Curie Companion Volunteer

Location: Community Based in Bournemouth, Dorset

Commitment: 3 hours/week

Min Age: 18+

Driving: Not essential, but helpful

Criminal Record Check: Yes

Other Checks: 2 non-family references required

*Volunteers are not expected to cover all the areas mentioned

About the role

Marie Curie provides a vital service to those living with a terminal illness and their families. Your time helps reduce loneliness, offer emotional care, and assist with small tasks, allowing carers to take a break

What you will do

• Visit people in their homes or care setting
• Provide friendly support and care
• Help with tasks like making tea/coffee or going to appointments 
• Offer emotional support and signpost to services
• Provide information and support around fuel poverty and accessing available resources
• Complete a short report at the ed of each visit

What we need from you

• Empathy, patience, and good listening skills
• Reliability and a commitment to weekly visits
• Respect for privacy and dignity
• Familiarity with basic IT – Microsoft Office, Email

What you'll gain

• Full training over 1 day and ongoing support throughout
• Reimbursement for out-of-pocket expenses each month
• A chance to make a real difference

Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users. 

For more information or if you have any questions regarding this volunteer role, please contact us.

Mencap New Forest is seeking a Chair of Trustees to lead our Board, drive our vision, and champion people with learning disabilities. This is your chance to make a lasting impact on our community.

What will you be doing?

Role Summary

Our Board of Trustees work to improve the lives of people with a learning disability, exercising good governance and following all necessary policies and procedures. 

The Chair of Trustees will:

• Provide leadership and direction to the board of Trustees and enable the Board to fulfill their responsibilities for the overall governance and strategic direction of the organisation. 
• Ensure that the organisation pursues its objects as defined in its governing document, charity law, company law and other relevant legislation/regulations. 
• Work in partnership with the chief executive, senior staff members and support the employees, helping them achieve the aims of the organisation; and to optimise the relationship between the Board of Trustees and the staff. 
• Facilitate the Board of Trustees in stimulating well-rounded and carefully considered strategic decision-making.

What are we looking for?

Person Specification

As an organisation we are particularly keen to ensure that our Trustees are fully representative of the community in which we work and we would warmly welcome applications from people with a diverse range of background, ethnicity, gender, culture and physical ability. 

Essential

• Commitment to the charity’s objects, aims and values and willingness to devote time to carry out responsibilities. 
• Understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 
• Strategic and forward looking vision in relation to the charity’s objects and aims. 
• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment. Good communication and interpersonal skills and the ability to respect the confidences of colleagues. 
• Balancing tact and diplomacy with willingness to challenge and constructively criticise. 

 Desirable

• Leadership skills exercised through a period change
• Experience of chairing meetings, committee work, some experience of charity fundraising

What difference will you make?

As Chair of Trustees, you will have a profound impact on the future of New Forest Mencap. Your leadership will help us continue and expand our vital services, from social clubs and life skills workshops to advocacy and employability support. By shaping our strategy and ensuring strong governance, you will enable us to reach more people with learning disabilities, empower their families, and build a more inclusive community.

Time commitment

Trustee appointments will initially be for a term of 3 years which may be extended to a second term, or more. The Board of Trustees currently meets monthly in New Milton. We aim to meet for 2 hours, although recent increased activity has tended to extend the time to 3 hours. *The Board recognizes that it would be better to move to a bi-monthly or quarterly schedule, and would like to do so in future. Trustees receive Committee meeting papers a week before the meeting to enable them to prepare for the meeting.