Supporting officer jobs

Prospectus are delighted to be supporting a lovely organisation that provide welfare and wellbeing support in their search for a Senior People and Engagement Officer. This is a permanent role sitting within a collaborative and forward-thinking People team, and offers £36,000, on a remote basis with some travel to the offices in London. This is a genuinely varied role, combining employee relations support with employee engagement, wellbeing, inclusion and culture-focused projects.

Working closely with managers and colleagues across the organisation, you'll provide guidance on a range of people matters including absence, disciplinary, grievance and organisational change, while also helping to deliver initiatives that improve employee experience, wellbeing and workplace culture.

You’ll bring solid experience in a HR or people-focused role, with a sound understanding of HR policies, procedures and employment law. You’ll also have some exposure to employee relations processes; you might have gained this through supporting investigations, note-taking or case administration or advisory work. You’ll have a passion for employee engagement, wellbeing and inclusion initiatives, with strong communication and stakeholder management skills. You’ll be confident, and have some experience of, presenting and facilitating discussions with a range of audiences.

We’re looking for someone who is excited by the opportunity to develop across a broad people remit.

What you'll be doing:

• Supporting managers with employee relations matters across the employee lifecycle
• Contributing to engagement, wellbeing and inclusion initiatives from concept through to delivery and evaluation
• Facilitating sessions, awareness campaigns and employee-focused activities
• Building strong relationships with stakeholders across the business
• Supporting culture, organisational development and change projects
• Contributing to policy development, communications and continuous improvement activity

This role is primarily home-based, with occasional travel to a Central London office for team events, project work and business requirements. Applicants must be able to travel to London when needed.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role. Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
 

Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset

Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter.

Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered.

The role:

We’re looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders.

You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners’ offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions.

You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Provide energy advice to clients by phone and email.
• Provide information to help clients access appropriate support.
• Engage with households who need help with their energy issues and provide in-depth casework support.
• Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations.
• Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints.
• Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions.
• Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer.
• Work alongside and support CSE volunteers.
• Work closely with WHAM partners to offer support to clients.
• Adhere to CSE’s data recording protocols and procedures and maintain appropriate client confidentiality at all times.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Experience of giving advice.
• Awareness of confidentiality requirements when handling sensitive information.
• Ability to respond to vulnerable clients in a respectful and engaging manner.
• Ability to actively listen and correctly identify the support needs of clients.
• Highly organised, with the ability to maintain admin systems independently and accurately.
• Able to work independently and use own initiative, while also working well as part of a team.
• Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams.
• Understanding of safeguarding principles and the importance of protecting vulnerable individuals.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. 

The closing date for applications is 5pm on Sunday 6 September 2026.

Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

#LI-DNI

We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally. 

You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

OUR VALUES

Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the Operations Manager job specification attached document before applying for a full list of duties.

• Office & Team Support: managing the MDP office, keeping it stocked, ensuring the compliance of the office environment and support the Executive Director with diary and meetings.

• Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.

• Operations & Compliance: ensure MDP is compliant with relevant policies and ensure their timely implementation, keeping track of compliance and training needs and be the point of contact in the team for safeguarding matters.

• Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded. 

• People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.

• Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.

• Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.

KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.

• At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.

• Ability to manage multiple tasks and prioritise effectively to meet deadlines.

• Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.

• Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.

• Good knowledge of policies relevant to the operations of an organisation.

• Experience using Xero, Soldo or similar software for processing invoices and expenses.

• Experience maintaining accurate records and systems, with excellent attention to detail.

• Experience supporting recruitment, onboarding or volunteer coordination.

• Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.

• Experience in diary management.

• Excellent knowledge using Google Suite.

• Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.

• Excellent attention to detail and communication skills.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage

Help us turn data into life-changing impact for animals around the world.

We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.

At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.

As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.

Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.

Main Duties & Responsibilities

CRM Oversight

• Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
• Maintain excellent data quality, integrity and compliance
• Support the implementation of CRM best practice across the organisation.
• Ensure data is managed in accordance with GDPR and internal policies.
• Act as the first point of contact for day-to-day CRM queries from colleagues.

Reporting & Insights

• Produce regular fundraising and marketing reports, dashboards and KPI tracking.
• Analyse supporter and donor data to identify trends, opportunities and risks.
• Provide actionable insights to support donor acquisition, retention and reactivation activity.
• Monitor campaign performance and produce post-campaign analysis.
• Support the wider team in evaluating fundraising and marketing performance and supporter journeys.

Segmentation & Campaign Support

• Build audience selections and supporter segments for fundraising and marketing campaigns.
• Work with colleagues to ensure campaigns are accurately targeted and evaluated.
• Support the development of data-driven supporter journeys and stewardship programmes.
• Assist with testing and measuring campaign effectiveness.

Collaboration & Development

· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.

• Support colleagues in making effective use of supporter data.
• Contribute to continuous improvements in data processes and reporting.
• Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
• Occasionally support events and activities outside normal working hours where required.

Essential Skills & Experience

• Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
• Strong Excel and data analysis skills.
• Experience producing reports and communicating insights to non-technical audiences.
• Understanding of audience segmentation and campaign targeting.
• Strong attention to detail and commitment to data accuracy.
• Knowledge of GDPR and data protection principles.
• Excellent organisational and communication skills.
• A passion for animal welfare.
• Ability to work collaboratively within a team.
• Right to work in the UK.

Desirable Skills & Experience

• Experience using Donorfy.
• Experience within a charity or not-for-profit organisation.
• Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
• Experience creating dashboards using Power BI, Looker Studio or similar tools.
• Experience working with email marketing platforms and campaign reporting.
• Full UK driving licence.

Success Measures

Within the first 12 months, the postholder will:

• Improve the quality and consistency of supporter data within Donorfy.
• Deliver regular reporting and insights that support decision-making.
• Increase the use of supporter segmentation across fundraising campaigns.
• Help identify opportunities to improve donor retention and supporter engagement.
• Establish clear reporting processes and dashboards for key fundraising KPIs.

We need a Programme Director to lead a tri-borough initiative tackling serious youth violence across Kilburn, Queen's Park and surrounding communities.

This is a challenging and a rewarding role where you will be exercising your considerable judgement, diplomacy and practical project management skills.

Shared Ground is an innovative, co-funded project, seeking to work for the benefit of young people at risk of serious youth violence, with buy-in from stakeholders including Local Authority senior leads and Central government.

If you have a passion for the value and importance of community-based work in supporting positive futures for young people, why not help ensure that this ambitious programme thrives?

See the job description for more details.

Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.

As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.

Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.

We are looking for someone who:

• Is inspired by the power of sport to transform lives and create more inclusive communities.
• Brings significant senior leadership experience and a track record of organisational development and operational excellence.
• Can translate strategic ambition into effective delivery and sustainable growth.
• Has experience of governance, compliance, finance, risk management and safeguarding.
• Builds strong relationships and partnerships, influencing with credibility and integrity.
• Leads with empathy, accountability and a commitment to inclusion.

The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.

Application Instructions

For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.

The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies.  Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.

Role Purpose

The Operations Manager is responsible for overseeing the operation of multiple projects run by Bassetlaw Foodbank (BFB). They will be required to deputise for the CEO, ensure compliance is followed, that BFB’s premises are well maintained and all projects have what they need to operate on a daily basis.

About us

Bassetlaw Foodbank was established in 2012 to tackle food insecurity across the district of Bassetlaw. Since 2020 the charity has expanded to tackle poverty on multiple fronts, running projects that focus both on the affordability and accessibility of food. We support residents of Bassetlaw who are in crisis, and those at risk of falling into crisis.

Key Responsibilities

Main Duties:

· Supporting the CEO; in line with the structure chart, managing paid resources (including deputising as needed).

· To oversee and ensure the operation of all BFB’s projects in tandem with one another.

· Managing volunteers across several charity projects.

· Being responsible for compliance across BFB’s sites.

· Being a point of contact for staff, volunteers, supporters, external and referral agencies, and clients.

· Occasionally acting as a key ‘face’ of Bassetlaw Foodbank; networking on behalf of BFB; raising the profile of BFB; encouraging donations.

· Being a contact point for the organisation in relation to the charity including supporters, volunteers, referral agencies and clients.

· Ensuring the completion of daily/routine paperwork in line with operational procedures and role portraits.

· Be responsible for good operational standards and working practices in the warehouse and storage areas.

· Reviewing and updating risk assessments, policies, and procedures; keeping staff and volunteers updated with Trustee-approved information.

· Ensuring all referrals are dealt with accurately and efficiently; being aware of clients’ confidentiality and dignity. This includes talking directly to service users to triage their requests for emergency food parcels.

· Ensuring Health and Safety procedures are recorded and maintained; preparing for and actioning all Health and Safety audits.

· Ensuring Food Hygiene regulations are adhered to at all times in all BFB’s operations.

· Overseeing operational spending and other financial transactions in line with the budget.

· Ensuring all charity vehicles are maintained and compliant.

· Develop relationships with the outlying community to ensure access for all.

· Being a key holder for BFB’s sites and responding to call-outs as required.

· Occasionally filling in as the key member of staff on the mobile community shop, including driving the van and serving customers.

· Any other duties that may be reasonably requested to ensure delivery of BFB’s aims and objectives.

Person Specification

Essential Skills & Experience

• Strong communication, interpersonal and relationship-building skills.
• Confidence representing an organisation in public and community settings.
• Ability to work independently and proactively.

· A willingness to work flexibly within the week determined by operational priorities.

· Safeguarding training Level 2, or a willingness to complete.

· Food Hygiene Level 2, or a willingness to complete.

• Good organisational skills and ability to manage multiple activities.
• This role requires the post holder to move stock in our warehouse, and occasional cover operations on our mobile community shop, so the ability to carry out heavy lifting, following manual handling procedures, is essential.
• Full driver’s licence.

Desirable

• Experience working in the voluntary or community sector.

· Experience working with or coordinating volunteers.

• Experience managing a charity or businesses’ operations.
• A knowledge of compliance and health and safety.

Personal Qualities

• Passion for tackling poverty and supporting a local community.
• Friendly, approachable and confident communicator.
• Self-motivated and able to take initiative.
• Organised.
• Flexible and willing to work outdoors and in community settings.

About the role

Hours: 26 hours a week. We envision working across regular days (Tuesday to Friday) throughout the week, with some flexibility required on occasion.

Salary: £19,438 pro rata (£28,041 FTE equivalent)

Location: The role will be based at Bassetlaw Foodbank’s office in Worksop, but regular travel to events, meetings and other opportunities across the district will be required.

Line Manager: CEO

Additional information: Outdoor working and community outreach are occasional parts of the role. Some evening or weekend work may occasionally be required to attend events or activities.

Please note that as this role may include working with vulnerable adults the successful candidate will be subject to a successful DBS check.

We’re looking for a talented communications officer to join the Trust for London team, at a time when communications has never been more important to our work.

The role

You will work with the head of communications to support delivery of our communications strategy. This includes:

• telling stories that matter by turning research, data and funded project work into engaging, accessible content
• leading our day-to-day social media activity
• creating brilliant content for regular newsletters, blogs and web content
• monitoring and analysing our communications impact

and so much more. Please see the full job description in the application pack.

About you

We're looking for someone who is curious as much as creative, with an excellent eye for detail. You’ll enjoy digging beneath the headline, asking why something matters and finding the story that helps other people care.

You're just as comfortable thinking about what the data tells us as you are turning that insight into an engaging social media post or newsletter feature.

You don't need experience in every part of the role. We know great candidates don't always meet every requirement, and we'd encourage you to apply if you're excited about the opportunity and think you could thrive here.

Most importantly, you'll care about creating a fairer London and want your work to have a positive social impact.

Closing date: 7 September 2026

Interviews: Second half of September 

If you think we’re the right fit for you, we’d love to hear from you. To apply, please go to our website and download the application pack.

We look forward to receiving your application.

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

Lord’s Taverners

The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.

We are now seeking an organised and proactive Visually Impaired Cricket Development Officer to join our People & Programmes directorate. You will deliver and coordinate Super 1s VI community hubs in targeted areas, ensuring sessions are inclusive and accessible for young people aged 8–25 with a visual impairment, and support the delivery of a year-round programme that promotes positive social outcomes, helping young people build confidence, skills and connections through cricket.

The Role

The Visually Impaired Cricket Development Officer will give more young people with a visual impairment the chance to play cricket regularly by growing and delivering the Super 1s programme in targeted areas, attracting new participants, and supporting coaches to build their skills and confidence.

About You

You will be an organised, proactive and people-focused individual with a passion for disability sport. You’ll bring strong communication skills, confidence, and a positive, can-do approach to working as part of a busy team.

You will bring:

• Effective communication skills, with reliable teamwork and interpersonal skills
• The ability to collaborate and build partnerships
• Strong organisational and planning skills
• The ability to work independently and use initiative
• Willingness and ability to travel as required.
• A proactive, positive approach.

At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people.

Safeguarding 

Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. 

This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions. 

As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates. 

Benefits:

• 25 days annual leave + Bank Holidays
• Five additional holiday days between Christmas and New Year – Dates vary annually
• Pension contribution of 6%
• Group Income protection (long-term incapacity pay)
• Critical illness Cover
• Group Life assurance (death in service)
• Health Cash Plan
• Enhanced maternity and paternity leave pay
• Employee Assistance Programme
• Two volunteering days
• Birthday day off
• Season ticket loan
• Flexible Working
• Wellbeing plan

Application Instructions

As part of your application, please submit:

• Your CV, and
• A written response (maximum 500 words) to the following question:

“Please describe a time when you have developed sporting provision for young people. Briefly outline the challenge, action you took and the impact your work had on outcomes. Please focus on your individual contribution rather than a team activity and use an example from working with disabled or disadvantaged young people where appropriate.”

The written response needs to be uploaded where it asks for a covernote to be uploaded.

We will not accept applications that do not complete this task, or applications that upload a cover note in place of the required written response.

Key Dates

• Applications open: Tuesday 11 August 
• Application deadline: 23:59 on Sunday 30 August

Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.

• First-stage interviews (online): Monday 7 September 2026
• Second-stage interviews (in person): Tuesday 15 September 2026

Interview Process

First Stage (Online)

The first stage will take place online and will last 45 minutes in total. The session will include:

• A 30-minute task/activity
• A 15-minute debrief with the hiring managers

Second Stage (In Person)

Shortlisted candidates who progress to the second stage will be invited to an in-person interview, comprising:

• 45 minutes of competency-based questions
• 15 minutes for further conversation about the role

Interview questions will be shared with shortlisted candidates in advance to support preparation.

Accessibility

We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.

Executive Assistant to the CEO and Governance

Salary: £40,000 per annum, pro rata
Hours: 28 hours per week
Location: Hybrid, London-based with occasional travel to central London

We're seeking an organised and proactive Executive Assistant to support our CEO and help ensure effective governance across a national charity.

This is a varied role combining executive support, board administration, governance coordination, risk management and event planning. Working closely with senior leaders and trustees, you'll play a key role in helping the organisation achieve its mission and strategic goals.

What you'll do

• Provide high-quality support to the CEO, including diary management, meeting coordination and briefings.
• Coordinate Board, committee and leadership meetings, including agendas, papers and minutes.
• Maintain governance records and support compliance requirements.
• Manage the organisational risk register and support policy reviews.
• Organise AGMs, away days and staff events.
• Build strong relationships with trustees, colleagues and external stakeholders.

About you
You'll bring:

• Significant executive or senior administrative support experience in a charity.
• Experience supporting governance processes, boards or committees.
• Excellent organisational skills and attention to detail.
• Strong communication skills and confidence working with senior stakeholders.
• The ability to manage confidential information with discretion and professionalism.
• Proficiency in Microsoft 365 and related collaboration tools.

Join us and help create the strong foundations that enable a mission-driven organisation to thrive.

We welcome applications from people of all backgrounds and experiences and are committed to building an inclusive workplace where everyone can thrive.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an exciting opportunity to lead and develop Build Studios – a small and dynamic built environment charity – and Build Workspace – the charity’s central London co-working space in Waterloo.

This role could suit an experienced sector leader looking for a leadership role, or a rising leader ready to step up.

Working closely with our dedicated Board of Directors and our small team, you will lead the development of the charity, oversee development and delivery of projects and identify new opportunities, partners and funders.

You will also oversee the smooth running of the co-working space, delivering a high quality service to members and promoting a collaborative environment for a diverse group of small and start-up practices.

The role is a part time opportunity (2 days/week) with the potential to expand. Salary £60,000 FTE (pro rated to 2 days/week - £24,000 per annum)

About us

Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning. We have been working from our central London base in Waterloo since we were established nearly ten years ago.

We work with our community to improve awareness, access and aspiration for young people to careers in the sector. This takes place through outreach work with schools, careers enrichment and events.

Our engagement with young people takes place at a number of points in their school journey – from our ‘Healthy Homes’ programme with primary pupils, built environment careers enrichment with secondary aged students and digital design for sixth formers – inspiring them about the importance of good city design to their everyday lives. We continue this engagement into the world of work through Alternative Practice, our community of students and young workers, who come together through events and activities, to collaborate with others from across the sector.

Our workspace company, Build Workspace, provides co-working space, support services and events for start-ups and small businesses in the built environment sector.

We aim to attract entrepreneurs, creative young businesses, self-employed specialists and freelancers, providing an affordable, collaborative workspace in a central location, right next to Waterloo and the South Bank.

Profits from the co-working space are ploughed back into the charity.

About You

You will be

- Passionate about the built environment and knowledgeable about the sector

- Experienced in managing people and projects

- Experienced in managing finance and budgets

- Willing to take a hands-on and proactive role across all aspects of the running of a small organisation

- Proficient in presenting and advocating for an organisation or cause

- Able to demonstrate successful fundraising and business development experience

You may also be

- Experienced in developing projects and programmes

- Experienced in working with boards or committees

We actively encourage applications from under-represented groups.

Job Description

The role will involve the following:

Line management: managing and developing Build Studios and Build Workspace’s small staff team, with access to retained HR support agency. Leading annual appraisals and regular 1:1s.

Governance : managing the annual cadence of quarterly board meetings, AGM and associated companies house and charity commission filing, liaising closely with the boards of directors of both companies.

Business Planning: annual business planning, working with the board, staff team and other stakeholders to develop an ambitious annual plan in line with Build Studios five year strategic plan.

Budgeting and financial management: production of annual budget, working closely with the Treasurer and Chairs of Build Studios and Build Workspace; quarterly monitoring of financial performance in liaison with accountants; day to day management of project budgets and payments.

Fundraising: Leading fundraising bids with relevant grant funding bodies, developing new programmes in line with their (and Build Studios’) strategic priorities. Approaching sponsors for financial support, making a compelling case for investment.

Project management: Taking a lead role in managing projects, ensuring delivery, reporting and impact measurement are conducted in line with funder requirements and our own standards.

Communications and marketing: Supporting the team with delivering strong communications and marketing through our various channels (website, LinkedIn, Instagram, newsletters). Engaging external agency/freelance support where appropriate. Working with the operational team to deliver timely and effective communications to members in the Workspace.

Operations: Working with operations team to ensure high quality management of the workspace, having oversight of health and safety, space management systems and software and landlord liaison, and maintaining a healthy pipeline of prospective members. Ensuring appropriate operational cover is in place for the workspace during staffed hours.

Engagement: Building positive relationships with Build Studios and Build Workspace members and partners, seeking mutually beneficial opportunities to develop profile and engagement, through events and collaborations.

Other information

The contract of employment will be with Build Workspace, but the post-holder will work across both Build Studios and Build Workspace.

We would expect at least one of the two days to be worked on site at Build Studios (Waterloo, London). The remaining day can be worked flexibly at the office or from home.

Build Studios is actively seeking additional funding from grants and sponsors to grow our outreach and engagement programmes. Future successful funding bids will enable this role to be extended to more days beyond the core 2 days/week.

The successful candidate will be required to undergo a full DBS check.

The role has 25 days paid annual leave (pro rated to 10 days for 2 day/week role) plus bank holidays. Additionally 5 days’ paid sick leave (pro rated to 2 days for 2 day/week role).

How to apply

Please apply with CV and covering letter, demonstrating how you would be well suited to the role, to Helen Santer 

Closing date for applications: Friday 21st August at 5.00pm

Interviews are scheduled for 1st and 2nd September.

We will offer written feedback to all candidates shortlisted for interview.

No agencies please.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Grants Manager you will help the Charity provide much needed equipment and facilities that will make a real difference to our patients and their families.

JOB TITLE: Grants Manager

SALARY: £40,000 per annum

HOURS: Full time - 37.5 hours

RESPONSIBLE TO: Charity Chief Executive

ACCOUNTABLE TO: Charity Chief Executive

LOCATION: Queen Elizabeth Hospital Birmingham

ROLE DESCRIPTION

The Grants Manager role is primarily based at Queen Elizabeth Hospital Birmingham for University Hospitals Birmingham Charity, with the expectation to travel to the other sites, Good Hope Hospital, Heartlands Hospital, and Solihull Hospital.

This post will oversee the Grants Team at the Charity, with the responsibility of overseeing the distribution of grant funding to projects that align with the charity's mission.

Working as part of a team, the role involves managing the full grant-making process, from designing funding programmes and assessing applications to monitoring funded projects and evaluating their impact. The manager works closely with applicants, trustees, and external stakeholders to ensure funding decisions are fair, transparent, and achieve meaningful outcomes.

They also develop grant policies, manage budgets, ensure compliance with governance and regulatory requirements, and use data and evaluation findings to improve funding strategies.

Strong relationship management, strategic planning, financial oversight, and decision-making skills are essential, along with a commitment to delivering positive social impact.

This role may involve occasional evening and weekend work at charity events and events organised by our supporters.

This role sits within our Grants Team and will oversee two Senior Grants Officers.

PRINCIPAL DUTIES

• Ensure grant programmes align with the charity's objectives and priorities.
• Review and update grant policies, procedures, and eligibility criteria.
• Manage grant application processes.
• Oversee grant management systems and databases.
• Conduct due diligence on applicants, including financial and governance checks.
• Prepare reports and recommendations for trustees or grant committees.
• Support decision-making meetings and record outcomes.
• Build positive relationships with grant applicants, funded organisations, and stakeholders.
• Provide advice and guidance to applicants throughout the process.
• Act as the main point of contact for grant recipients.
• Monitor funded projects to ensure grant conditions are met.
• Review progress reports and financial returns from grant recipients.
• Evaluate the impact of funded projects against agreed outcomes.
• Identify lessons learned to improve future grant programmes.
• Manage grant budgets and payment schedules.
• Ensure grants are awarded within approved budgets.
• Monitor expenditure and forecast future commitments.
• Work closely with finance teams to maintain accurate records.

COMMUNICATION

• Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and stakeholders.
• Dealing with enquiries from the general public in a professional manner, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures.

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
• To maintain confidentiality in all aspects of duty, including grant and donor data.
• To assist in maintaining accurate records and to complete and return as requested statistical data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.

MISCELLANEOUS

• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary)
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital

The Grants Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE/ABILITY:

Essential

• Financial Literacy
• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
• Ability to produce accurately typed and photocopied documents efficiently and to high standard
• Ability to ensure accurate data inputting
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to set up and maintain organisational systems
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in grant management, fundraising, communications, PR or marketing
• Understanding of the NHS and wider health and patient issues

EXPERIENCE

Essential

• Experience of working in a grant making environment
• Experience of presenting to audiences/groups
• Experience of administration in an office-based environment
• Experience of working on own initiative
• Previous experience of working with & reporting to Leadership teams / trustees

Desirable

• Experience of grant making strategy
• Team management experience
• Raiser's Edge donor database experience
• Experience of impact evaluation

ADDITIONAL INFORMATION

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence