Location: London office, Chesterfield office or home worker
Hours: Full-time, 35 hours per week
Salary: £41,249 per annum (London office-based), £38,158 per annum (rest of UK)
Benefits: Read more about what we offer on our website
Contract type: Maternity Cover - 12 months fixed term
Travel: Occasional travel to London and Chesterfield offices
Closing date: 27 January 2022

Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Summary

Versus Arthritis is the UK's largest charity dedicated to supporting people with arthritis. We pride ourselves on cultivating a society that creates change and gives strength to people living with arthritis and related conditions in the UK.

We are recruiting a 12-month maternity cover for an experienced Senior Procurement Officer to join our Procurement team. It's a great time to join the Procurement team, having just gone through a very successful audit of processes and compliance. This role is based within the Planning and Operations Directorate and will help to deliver cost effective, compliant contract delivery and ensure fit for purpose innovative sourcing solutions. This is critical in delivering a strategic and commercial service

About the role

As one of our Senior Procurement Officers, you will work with a wide range of stakeholders at all levels, having your own portfolio of contracts and projects.

The successful candidate will be an integral part of the Awards and Procurement team, delivering professional procurement & contract management to stakeholders on a diverse range of procurement activity. You will work on a number of tactical and strategic procurement activities including the implementation and management of category strategies and the creation and delivery of new contracts. You should have significant experience of preparing tender documentation and using e-procurement systems and will be responsible for developing effective analytical tools to track spend and supplier performance feeding into commercial insight by identifying and mitigating risk and areas for improvement.

You will also be key in helping the Procurement Manager to develop and deliver a new Procurement Strategy and Procurement Policy.

Key requirements

Our ideal candidate will have:

• Significant experience of leading, planning, managing and delivering high value procurement projects from end-to-end market engagement.
• A passion for delivering excellent customer service with the ability to problem-solve, accompanied by excellent planning and organisational skills with a keen eye for accuracy and detail.
• Professional qualifications in Procurement such as MCIPS would be a distinct advantage or be able to demonstrate evidence at a strategic level.
• A high level of commercial acumen.
• The ability to influence, negotiate and persuade others, including senior leaders in the organisation, external stakeholders and internal colleagues, and communicate with a wide range of stakeholders at all levels.
• The ability to read, write and develop key elements of commercial contract terms.
• Desirable experience in managing IT type contracts, with knowledge of SAAS terms.

How to apply

To apply you MUST submit:

1. a concise, up-to-date CV
2. along with a completed supporting statement form demonstrating how you meet the key requirements set out in the job description and person specification for the Senior Procurement Officer role
3. please include where you've seen this role advertised.

Email your completed application by 27 January 2022.

Interviews

Interviews expected: 9 February 2022

About us

There are 18.8 million people living with a musculoskeletal (MSK) condition like arthritis in the UK. Arthritis causes pain, fatigue and isolation every single day. It can impact on the ability to work, our relationships and take away our independence. We don't accept this.

We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We're reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we'll keep running, researching, in?uencing, volunteering, advising, chatting, baking, listening. We won't stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis.

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we do, working for us and what we offer on our website.

Promoting equality in the workplace.
Promoting and supporting diversity in the workplace.

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156.

Employer: Sheffield Hospitals Charity

Department: Fundraising

Location: Office based role with frequent regional travel as required 

Office: Wycliffe House, Northern General Hospital, Sheffield, S5 7AT 

Salary Range: £24,000 - £26,000 DOE 

Full Time: 37.5 hours per week

Reporting to: Charity CEO 

Job overview:

An exciting opportunity has arisen for an experienced Event Fundraising Officer to join Sheffield Hospitals Charity. The purpose of this role is to shape and lead on a portfolio of events for the charity to ensure that income is maximised from this important income stream. In addition to raising awareness of the charity within the wider South Yorkshire Area. 

The events fundraiser will report directly to the charity CEO and work alongside our existing fundraising team. Experience of working in a fundraising events role and delivering complex events is desirable. The essential skills needed for this role include; having drive, energy and ambition; possessing excellent communications skills; being able to plan and organise effectively; and manage multiple activities concurrently.

Main duties of the job:

• To lead the development and delivery of the events fundraising strategy and the events portfolio.
• Implement and continually review and evaluate the success of the Events portfolio with the charity CEO to achieve maximum income from events in the portfolio.
• Deliver the proposed programme of events on budget and to timescales, ensuring detailed work plans are devised and accurate records on suppliers, supporters and data are kept on the fundraising database and electronic filing systems.
• Agree and set event fundraising objectives, which support the overall strategy and form part of the central fundraising objectives
• Be the go to person for events and to act as the point of reference for the charity in all of these activities. 
• Regularly review performance against targets and budgets and take corrective action where required.
• Liaise with the communications department and external agencies in relation to the production of relevant PR and materials to support the successful promotion of events.
• Ensure accurate records of supporters, projects and events are kept, using the fundraising Harlequin CRM data-base.
• To be responsible for developing internal and external relationships and representing the charity at different levels.
• Maintain excellent relationships with both new and existing supporters.
• Work with the Charity Head of Corporate Partnerships to maximise the potential of any corporate involvement in the events strategy, including securing corporate sponsorship of events where appropriate.
• Develop relationships with peers in other organisations to keep abreast of new developments in the fundraising arena, ensuring there is innovation in the events offering.
• In conjunction with the Communications Team develop and implement a marketing and PR strategy for all the events in the portfolio to maximise ticket sales and income.
• Liaise with the communications department and external agencies in relation to the production of relevant materials to support the successful promotion of events
• Attend internal and external meetings, as required.
• To carry out any duties within the general scope of the post, as required.
• Be available to work evenings and weekends at events and meetings, as required

Person specification:

Experience:   

Demonstrable experience of working in an events or fundraising role - Essential 

Porven experience of maximising income generation from events - Essential

Experience of planning events and organising events - Essential 

Ability to meet deadlines, self-organise and meet deadlines - Essential 

Ability to understand, interpret and present the range of work done by the cahrity - Essential

Ability to motivate and inspire others. - Essential

Awareness of charity law and regulations around event fundraising - Essential

Knowledge of the Health and Safety requirements relating to events - Essential

Experience of developing events for the third sector.- Desirable

Ability to use social media to promote events - Desirable

ABILITIES AND PERSONAL QUALITIES:

Experience of the charity, health or voluntary sectors - Essential

Results driven and commercially aware. - Essential

Confident networker - Essential

Ability to work alongside the existing fundraising team - Essential

Ability to work independently without close supervision and to lead on a range of tasks - Essential

Excellent organisation skills, including time management and workload.- Essential 

Self- motivated, driven, ambitious and passionate - Essential

Meticulous attention to detail - Essential

Ability to work under pressure and to deadlines. - Essential

Able to adapt and be flexible.- Essential

Positive “Can-do” attitude.- Essential

WORK ENVIRONMENT:

Maintain relevant confidentiality in all areas of work. - Essential

Ensure professional conduct at all times - .Essential

Committed to ongoing personal development and creation of a long-term event fundriasing team - Desireable 

Able to work flexibly including evenings and weekends when required - Essential 

CLOSING DATE: 27TH January (Reserve the right to extend if required)

SHORTLISTING: 28th January

FIRST INTERVIEWS: Week Commencing 31st January

HOUSING NAVIGATOR, NOTTINGHAMSHIRE PREVENTION AND RESETTLEMENT SERVICE, SUTTON IN ASHFIELD, 12-MONTHS WITH POSSIBILITY TO BE EXTENDED, 37 HPW, FRWK09 £22,140 - £24,011 

The post will provide an intensive service in Nottinghamshire County to support complex, and/or chaotic service users in securing and maintaining accommodation. This cohort of service users will have a history of rough sleeping and are likely to be at risk of rough sleeping due to struggling to adapt to the change in lifestyle required and difficulty of adhering to the rules and regulations that come with being a tenant in accommodation.

The post exists to stem the flow of rough sleepers by taking a lead on coordinating the support from a range of agencies, to adults with a broad range of issues, and creatively supporting those individuals to maintain tenancies, sustain independent living, and building their resilience.

The post requires a driver with access to own car and full driving license.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Multiple Hybrid Working Vacancies in Medway, Leicester, Manchester, Worksop & Liverpool

Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities.

Through the gift of voluntary service, our volunteers provide much-needed support for over-stretched public services. They work at scale in the NHS, freeing up staff to dedicate more time to patient care and within communities to give practical help and support to people when they need it.

Our people are a welcoming team of individuals from every background who support one another to be their best. They are also some of the country’s most compassionate and dedicated people who step forward to help make society better connected and more inclusive – where everyone can thrive.

The Role
As a Service Co-ordinator, you will provide a Home-from-Hospital support service to recently discharged patients.

Upon leaving the hospital, you will be responsible for transporting patients to their homes and continuing to assist them in their daily needs for up to 4 weeks.

In this time, you will ensure that patients reconnect with their community and activities of interests, to minimise readmissions and reduce isolation and loneliness.

Additionally, you will provide support to the Service Manager in the recruitment and training processes of new volunteers.

About You
To be considered a Service Co-ordinator, you will need:
- A full, valid driving licence and access to own vehicle
- A willingness to transport patients, both home from hospital and to other identified community settings
- Demonstrable experience of working in a person-centred manner
- A working knowledge and understanding of the NHS, including the needs of patients upon discharge from hospital
- An awareness of the principles of Safeguarding (Adults and Children)
- Excellent communications ability at all levels
- The ability to act on your own initiative within agreed parameters
- The ability to proficiently use standard IT systems, email, Microsoft Teams and role specific databases
- GCSEs or Welsh and/or Scottish equivalent qualification in Maths and English at grades A*-C

Why you should join our team
We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from the following:

- Salary of £9.27 per hour
- The chance to make a positive, lasting impact that changes lives, communities and society
- An employee benefits package that gives access to an exclusive rewards website, 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions built-in
- Opportunities to discuss flexible working
- Access to award-winning e-learning and development
- Opportunities to develop new skills and progress your career
- A great pension scheme
- Enhanced Family Leave schemes
- Six weeks company sick pay
- 25 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)

Join Royal Voluntary Service and together we can change lives, change communities and change society.

How to apply
If you think you’d succeed as our Service Co-ordinator, please select the apply button shown to be brought through to the application process.

The closing date for applications is 3rd February 2022.

We reserve the right to close this vacancy early should sufficient applications be received.

These roles are part-time working 17.5 hours per week, Monday - Friday, on a fixed-term contract until July 2022.

Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This may include a criminal records check.

Other organisations may call this role Charity Service Co-ordinator, Community Support Co-ordinator, Volunteer Co-ordinator, Hospital Services Co-ordinator, or Volunteer Support Co-ordinator.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

We are seeking a highly motivated Fundraising & Events Assistant who shares the values of Weston Park Cancer Charity.  This role will play a vital part in our Fundraising & Marketing team, and we are looking for a forward thinking, team player with a ‘can do’ attitude. You will help implement our Fundraising and Events strategy so that we can continue to be there, together at every step, for people affected by cancer.

About the role

Our Fundraising team raises over £4million a year and are heavily supported by members of the community. As Fundraising Support Manager, you will manage a team of 5 to support the wider fundraising team.

To get full details on what the role includes please read the attached Job Description or get in touch with the recruiting manager for an informal chat.

This post is being advertised as a 12 month fixed term contract to cover maternity leave with scope for the post to potentially be made permanent in teh future. The post will be for 30 hours per week.

About you:

You will have outstanding communication and organising skills as well as great attention to detail. You will be able to lead by example, have excellent judgment and decision-making skills and be able to think on your feet. You will have experience in improving customer services to maintain and improve our supporter database and supporter journeys.

During the current COVID 19 pandemic, the role will be partially working from home but will require some hours to be done at the Hospice. Under normal circumstances the role would be predominantly at the Hospice.

What next:

For an informal discussion about the post, please contact Tessa Wiggans, Supporter Engagement Manager.

Please visit our website and social media accounts or listen to our podcast “The Life and Death Podcast” to get a feel for what it is like to be part of the Ashgate team and gain an understanding of the people we support.

Any candidate who identifies themselves as disabled, will be short listed if they meet the essential criteria for the role.  Essential criteria can be found in the Job Description & Person Specification for the role.

To apply, please download an application form our website.

If you are short listed for interview you will usually receive an invitation a minimum of 48 hours before the day of the interview.  If you have received no response within two weeks of the closing date, your application will have been unsuccessful on this occasion.

If successful, you will be required to have a DBS check at the appropriate level as part of the conditional pre-employment checks. For more information, please refer to the Candidate Assist notes.

As a provider of CQC regulated activity, it is a legal requirement that all employees or workers engaged with the Hospice and have direct or incidental patient contact are fully vaccinated against COVID-19 from 1st April 2022. For more information please visit the candidate assist notes available on the ‘Our vacancies’ page of our website

CHARITY OPERATIONS MANAGER

Employer: Sheffield Hospitals Charity

Department: Business Operations

Location: Office based role with some regional travel as required.

Office: Wycliffe House, Northern General Hospital, Sheffield

Salary: £26,500 Dependent on experience.

Full Time: 37.5 hours per week

Reporting to: Charity CEO / Charity Finance Director

Job overview:

We are looking for a dynamic and enthusiastic Charity Operations Manager to drive and maintain the day to day operations of Sheffield Hospitals Charity.

The Charity Operations Manager will oversee the day to day operational running of the office, including operations, HR and its wider Governance. Reporting directly to the charity CEO and Director of Finance.

Main duties of the job:

Manage and maintain administrative systems and procedures to ensure the team works efficiently. Maintain the relevant paperwork - guidance documents, compliance and governance requirements in hard copy and or e-filing.

Act as staff team liaison with the Senior Management Team and co-ordinate charity wide activities and discussions such as team meetings and well being activities. Support the team to balance home and “in office” working effectively.

Facilitate Trustee and other important meetings to ensure smooth running of the charity. This may include setting up video links or rooms to book, liaising with guests etc…

Responsibility to maintain minutes from all charity related meetings, ensuring they are accurately and correctly recorded.

Responsibility for managing all IT requests and equipment ensuring secure ways of working. Liaising with the external wider NHS IT Support function and support the team to train in the use of equipment.

Lead on the organisations data protection practices to ensure full compliance with GDPR.

Ensure staff compliance with the updating of records in the CRM   system and to offer advise in relation to best practice as and when required.

Facilitate Trustee Board meetings and Annual General Meetings and sub-committees. This includes managing the meetings schedule, agendas, papers, minutes and follow up actions.

This job description covers the main requirements of the post holder. Other reasonable requirements may be stipulated by the Charity CEO. The job description will be reviewed annually and may be subject to change.

Person specification:

EXPERIENCE:

Significant experience in office management and operations - Essential

Strong written and oral communications skills - Essential

Strong IT Skills, comfortable navigating through a range of software - Essential

Experience of developing office systems and procedures, to comply with GDPR, Health and Safety and Fire Procedures - Essential 

Understanding of charity governance, familiarity with supporting charity Senior Management teams and trustees - Desirable 

Understanding of human resources best practices, including remote working and or recruitment - Desirabl

ABILITIES AND PERSONAL QUALITIES:

Good time management, able to prioritise own tasks - Essential

Confident self-starter - Essential

Be Professional, with a sound understanding of the need to be discreet  confidential where appropriate - Essential           

A people person, who is good at interacting with colleagues, but able to work autonomously when required -  Essential

 CLOSING DATE: 27TH January (Reserve the right to extend if required)

SHORTLISTING: 28th January

FIRST INTERVIEWS: Week Commencing 31st January

Home based with some travel to Sheffield and London + flexible working practices

Closing date: Sunday 30th January 2022 at 11.30 pm

Are you an expert Project or Programme Manager? Do you have excellent stakeholder management skills? Do you want to work with one of the UK’s leading housing and homelessness charities?

About you

You will be an experienced Programme or Project Manager, with a flexible approach. You will also have:

• Experience of delivering large, complex technical rollouts involving multiple technologies and locations

• An understanding of different project management methodologies, with experience of delivering projects using Agile and Waterfall

• A working knowledge of programme management principles

• Demonstrable experience of managing risk and budgets, ideally within Projects and/or Programmes

• Excellent stakeholder management skills at all levels, including Board level and a customer-facing outlook

• Familiarity with technology used in retail, Electronic Point of Sale Systems, would be advantageous but is not essential

You will also need the ability to work flexibly in response to changing priorities, with the requirement to work on-call if required.

About the role and team

Responsible for managing the delivery of a full technology refresh for our entire retail shop estate, you will be overseeing a major cross-divisional piece of work. The aim of this work is to deliver improved stability and security for Shelter Retail and support the maximisation of revenue streams both in-store and online. The programme will bring the shops’ technology in line with our home and office-based locations, enhancing their inclusion in Shelter’s Fight for Home. Ultimately, you will be responsible for delivering and coordinating several projects to deliver tangible change in the technology provision for our shops.

This work will be supported by the wider Technology and Data team, responsible for developing and maintaining Shelter’s IT infrastructure and applications portfolio. Utilising high quality stakeholder management and an excellent customer service approach, the team supports the achievement of Shelter’s strategic priorities by enabling the adoption of new technologies and supporting data driven decision making and intelligent insight. Led by the Head of Business Enablement, the Programme Manager will play a crucial role in the success of the Technology and Data team over the next 12 months.

About Shelter

A home is a fundamental human need. Yet millions of people across Britain struggle daily with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, motivated individuals who are passionate about our cause to join us at this exciting time.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Executive will play a vital part of our Fundraising team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. This role is responsible for the development and delivery of the charity’s individual giving & major donor programme. Ensuring that our supporters have a positive experience. If you are interested in progressing your events career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

Contract Type: Permanent
Location: Sheffield
Salary: £14,545 - £15,430.71 actual per annum (depending on skills and experience)
Working Hours: 25 per week

Closing Date: 26 January 2022
Interview Date: To be confirmed (interviews will be conducted through Zoom or Teams)

Are you passionate about making a positive difference in the lives of people affected by dementia?

Do you want a career where every day is different and full of reward?

Could you be a part of supporting and empowering people and their families with expert guidance and advice?

Yes? Well, our client would love to hear from you!

**There are no elements of care duties for this role, it a s purely advisory, guidance and support role**

Our client receives referrals directly from GP and Adult Social Care services for complex cases that will need fast but highly thought through and person centred solutions You will;

- Work with people with dementia and/or their families, carers and friends, providing person-centred, intensive information, guidance and referral support.
- Support with maintaining their independence, improving their sense of well-being, and putting them in more control of their lives.
- Work to tight deadlines for initial response and completion of support outcomes with their small but passionate team.
- Build relationships with a range of local contacts, networking with health and care professionals
- Provide support face-to-face, by telephone and online.
- You will be delivering one to one services out in the community (predominantly working from home until Coronavirus restrictions fully lift).

About you

They are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia.

You will;

- Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
- Have strong and compassionate communication skills
- Be passionate about putting people affected by dementia at the heart of everything you do, to make their service the best it can be.
- It is desirable that you have knowledge and experience of safeguarding and confidentiality
- Have a sound knowledge of IT systems
- Preferably had some experience of working with a wide variety of relevant agencies.
- Possess NVQ level 3 (or equivalent) or have demonstrable experience.
- Be able to travel independently.
- Please take the time to go through the Job Application Guidance provided below so they are able to call you in for a interview!

Their employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with the company.

You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc.

Ref: 105 983

Hours : 1 x 37 hours per week (full time) based in Matlock with some
travel throughout Derbyshire Dales. Locally funded project.
1 x 29.6 hours per week, (4 days per week) based in Ilkeston with some travel throughout Amber Valley. This is a Money and Pensions Service funded post.
1 x 18.5 hours per week (2.5 days per week) based in High Peak. This is a Money and Pensions Service funded post.

Would you like to help people become free of debt and money worries? Why not consider joining our friendly Money Advice team which provides a vital money advice service to clients.

The ideal candidate will have excellent money advice skills, some knowledge of the current benefits system, and an up-to-date knowledge and understanding of welfare reform. Previous Money Advice experience is desirable but not essential as full training will be provided, along with an opportunity to complete the Accredited Money Advice Learning Plan. Good communication skills, both written and verbal are essential, as is the ability to effectively communicate with our customers with a non-judgemental approach.

This role will be delivering Money Advice to residents across Derbyshire. All equipment needed to do this will be provided. There will be some client facing work involved along with telephone. Occasional attendance at team meetings will be required.
At Citizens Advice Derbyshire Districts, we provide free, confidential, impartial, and independent advice and information on a wide range of subjects. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds.

Due to this post having access to vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and the background and circumstances of your offence. Please get in touch to see our policy on criminal background checks.

To view and download the recruitment pack, please click on apply.

Closing date: 9am, Monday 7 February 2022
Interviews: Thursday 10 February and Friday 11 February 2022 (via video conference)

Shiloh Rotherham is the lead charity in Rotherham who provide support to adults who are homeless or at risk of homelessness.

Role: Services Manager

Salary: £29,000 plus 6% pension contribution

Hours: 37 per week which may include unsociable hours as required to meet the needs of the Charity.

Place of Work: Shiloh Rotherham, 15 Station Road, Rotherham, S60 1HN 

Holidays: 25 days per annum (up to a maximum of 30 days)

Responsible to: Chief Executive

Responsible for: 2 x Progression Co-ordinators & volunteers

Length of Contract: This is a permanent post subject to funding

Closing Date: 5pm on 27th January (ignore Charity Job advert deadline)

ABOUT US

Shiloh Rotherham is a charity that offers support to adults who are homeless or at risk of homelessness. Our team of staff and volunteers work with partners to provide support services at our Support Centre, within the community and in the future, at our supported accommodation units. We offer a safe place where our guests will be accepted and supported throughout their time with us. We work alongside every guest of Shiloh, to help them to plan for and realise a better future. Our services include: Advice & Support, Catering & Practical Support, Employment & Skills and Creative Activities.

Founded in 1992 on Christian beliefs, the values of the Christian faith are at the heart of what we do. The name ‘Shiloh’ comes from the Bible where it is referred to as a place of refuge. We believe that Jesus cared for those in need, and we want to do the same. Our support is open to everyone regardless of their beliefs. Shiloh staff & volunteers are not required to be Christian, but as representatives of the Charity, they must be able to support and uphold Shiloh’s vision & values.

Our Vision 

For everyone to have a safe place to call home and have the opportunity to live independently with a good quality of life. 

Our Values 

Empower - We encourage guests to take personal responsibility for making positive changes in their lives.

Respect - We acknowledge service users as ‘guests’. This word implies a sense of invitation, welcome and a degree of mutual respect.

Partnership - We work jointly with other organisations to achieve the best outcomes. Guests and volunteers are central to the design, delivery and evaluation of our services.

Inclusive - We offer a welcoming, safe place where guests will be accepted and supported. Our services are free and offered without prejudice.

Our values are reflected in the way we run the organisation and deliver our support services. Within our Support Centre you will see biblical texts written on the walls, which reminds us of what God’s love looks like and inspires us to love our guests and each other in the same way.

THE ROLE

The Services Manager will be responsible for the delivery and development of Shiloh’s support services.  We are looking for an experienced Manager who is passionate about developing and supporting people to progress and achieve their goals. You will manage a team of staff and volunteers to offer guests appropriate support to help them to plan for and realise a better future. Our work is focussed on supporting guests to achieve their goals, with progression monitored using the homelessness outcome star. 

We work closely with statutory agencies, other voluntary and community sector providers and guests to address factors that contribute towards social exclusion and deprivation. The purpose of the Services Manager is to work with partners and support the delivery of services at our Centre, in the community and in the future, at our supported accommodation units. 

You will be responsible for delivering services in line with the targets and specifications of our funders and our internal performance indicators to ensure consistently high standards of care. 

MAIN DUTIES & RESPONSIBILITIES

Leadership

1. Be an inspirational leader for the organisation, so that it consistently strives to achieve excellence, and invites innovation and change;

2. Manage, support and motivate all staff and secure their loyalty and commitment to the charity’s aims, objectives and ambitions;

3. Seek out, develop and maintain effective working relationships with all relevant organisations and individuals to promote the work of the charity and facilitate the implementation of its strategic objectives; 

4. Lead by example, instilling a culture of professionalism and inclusion, supported by coaching, training and development;

5. Take overall responsibility for the planning, allocation and monitoring of workloads in your team, ensuring that they meet organisational and contractual targets;

6. To lead the development and implementation of co-production opportunities for guests to volunteer within projects;

Operations 

1. Lead the effective delivery of services, managing the team to ensure each guest that is engaged, progresses with an appropriate pathway of support to develop the skills, knowledge and confidence to live independently; 

2. Lead the recruitment, training and management of volunteers and ensure they are highly motivated so that we can maintain the highest quality of service delivery; 

3. Support your team to ensure accurate and timely data is recorded for guests to enable a robust impact assessment, delivery of funding contracts and the effective use of our resources;

4. Working with the Chief Executive, lead regular consultations with guests and partners ensuring the continuous improvement of our services;

5. Line management of the Progression Co-ordinators, and offering support to volunteers as required. Further line management duties are dependent on the recruitment of future staff in line with the charity’s business plan.

6. Assist with the provision of one to one advice and support with our guests as required, ensuring that they are engaged with the appropriate services to aid their development. 

7. Provide relief cover for your team ensuring that appropriate levels of supervision are in place for Shiloh to operate safely and continue to deliver services. 

8. To support staff and volunteers to uphold acceptable guest behaviour.  If a guest appears visibly under the influence of alcohol, drugs or any other substance, is unwell or acts in an unacceptable manner, to deal with the situation immediately, with tact and diplomacy and following appropriate Health and Safety protocols.

Partnership and Service Development 

1. Develop and maintain relationships with partner organisations to ensure a range of appropriate support services are offered to guests, with particular focus on services delivered from our building;

2. Expand our network of referral partners to ensure adults who are most in need are successfully signposted to Shiloh at the earliest opportunity;

3. Adopt a creative and innovative approach to development, remaining open to new ideas and opportunities. 

4. Support the Charity’s fundraising, marketing and volunteer recruitment efforts by assisting groups/partners to raise funds and by representing the Charity at external events/functions.

5. Support the development of the organisation’s Customer Relationship Management (CRM) system to ensure that it accurately records and reports the services, activities and outcomes for guests.

6. Contribute to the development of Shiloh’s future supported accommodation units, taking responsibility for:

* The effective delivery of intensive housing management services for all residents; 

* Liaising with external referrers to ensure that properties are allocated effectively according to   

  the needs of our guests;

* Managing the allocations and voids process;

* Managing the viewings and sign-up process;

* Reporting to the Chief Executive to ensure that properties are well-maintained and repairs 

   undertaken;

* Supporting the administration for the allocations and fee collections processes;

Financial Control 

1. Support the development of the annual budget and manage your team’s expenditure in accordance with Shiloh’s policies and procedures, ensuring effective use of our resources; 

Governance and Compliance

1. The Safeguarding and welfare of adults we support is our priority at Shiloh. This role will require the post holder to have responsibility and management for the safeguarding of adults receiving support at Shiloh in accordance with our safeguarding policies; 

2. Lead and manage your team in accordance with Shiloh’s policies and procedures ensuring that Shiloh’s values are reinforced not only through service delivery but also within team relationships;

3. Oversee the catering services within Shiloh to ensure that the team deliver high quality cooked food and maintain the highest standards in regards to Hazard Analysis and Critical Control Point (HACCP); 

4. Produce written service reports and updates for the board of trustees, ensuring that information is accurate and timely.

5. Carry out and review the service delivery risk assessments, ensuring that your team are informed of the outcome and that appropriate actions are taken to mitigate any risks. 

6. Keep up to date with legislation and policies related to volunteering, ensuring that the charity is compliant and making best use of available resources.

General requirements

1. Ensure that all responsibilities are undertaken in an effective and appropriate manner which meets the requirements of Shiloh Rotherham’s staff code of conduct;

2. Seek to continuously improve in order that the Charity delivers the best possible service to guests and partners;

3. Participate in internal/external meetings and training;

4. Participate in regular supervisions and annual appraisal with the Chief Executive; 

5. Ensure that all Shiloh Rotherham’s Policies and Procedures are adhered to at all times; 

6. Work in accordance with Shiloh Rotherham’s culture, values, aims and objectives; 

7. Act as a positive ambassador for the Charity at all times; 

8. Undertake any other duties that may be reasonably required from time to time;

9. Acknowledging the need for professional sharing of information with relevant parties the Services Manager is required to maintain a strict confidentiality of information conveyed to them by the Chief Executive, Board of Trustees, staff, volunteers and external organisations. 

10. This role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references;

PERSON SPECIFICATION

Qualifications 

Essential 

• Educated to degree level in a relevant field or equivalent professional qualification

Experience 

Essential 

• Proven record of achievement in a senior position within a charity/not for profit organisation over at least three years 

• Experience of effective partnership working and developing and managing external relationships 

• Experience of managing, motivating and developing staff and volunteers 

• Experience of project management and service delivery 

• Financial management skills, including managing a budget 

• Defining and implementing new processes and procedures 

• Experience of financial and risk management 

• Experience of delivering advice and support on a one to one basis

• Experience of training staff and volunteers

• Experience in the voluntary and community sector

Desirable 

• Experience of working with people who have been homeless or are at risk of homelessness

• Experience of managing supported accommodation services 

Skills and knowledge 

Essential 

• Specific knowledge of issues affecting homeless adults including, housing, drugs & alcohol, physical and mental health issues

• An understanding of the approaches to trauma informed care and psychologically informed environments

• Inspirational leadership, management and motivational skills

• Highly organised and personally effective

• Exceptional verbal and written communication skills

• Excellent interpersonal skills

• Ability to persuade and influence both face to face and in writing

Desirable 

• Knowledge of the voluntary and community sector in Rotherham 

• Knowledge of the food safety management systems and HACP.

Personal attributes 

Essential 

• Empathy for adults facing personal difficulties which may result in homelessness

• Positive, pro-active and dynamic

• Inclusive and flexible, with a consultative approach to leadership 

• Confident and assertive

• Ability to pursue the mission and objectives of Shiloh Rotherham with demonstrable passion, drive and commitment

• Committed to best practice and with a drive for continual improvement

The appointee will also be expected to be fully IT literate and have access to a car and hold a clean driving licence.

'Would working nights fit around your personal and family needs?'

How about doing so with the added benefit of knowing you’ll be making a difference to homeless and vulnerable local people in and around Worksop?

Sound good? Come and speak to us about the Night Support Worker vacancy in our Potter Street team

(37 HOURS PER WEEK)

£17,189 - £18,661 PLUS 7.5% ENHANCEMENT

(FOR HOURS WORKED BETWEEN 10 PM AND 7 AM)

We provide high quality, accommodation for up to 12 homeless and vulnerably-housed people within Bassetlaw and are looking for a new addition to the team to help ensure the safety and well-being of residents overnight and at weekends. Yes, the job can be challenging but it’s also incredibly rewarding for someone looking to make a genuine difference in people’s lives.

Hours of Work

Night Support Workers work overnight from 8:00pm to 9:00am, three nights on followed by six nights off, and then 12:00pm – 8:30pm on Saturday and Sunday, one week in three.

What are we looking for from you? 

The successful candidate will need to have a compassionate and understanding nature, good communication skills, along with a calm and confident approach to problem solving and conflict management. Transferrable skills are more important than previous direct experience of the client group.

Who you’ll be working with? 

You will be part of an established and experienced team of 14 people delivering support to clients. We are a diverse team, supportive of each other, and always keen to welcome new colleagues.

Apart from the positive impact you’ll have on other’s live, you’ll also be entitled to these benefits

Life Assurance; Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits; Additional Annual Leave Purchase Scheme; Employee Assistance Programme; Health Cash Plan.

Training and learning matched to your role and the opportunity to progress.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE