BIHR’s Operations Officer is an exciting new post which will focus on coordinating and delivering the operational administrative and financial support BIHR needs to support change through human rights with people, communities, public officials and policy-makers.

This role is integrated into the practical work of the BIHR team and coordinates key finance and administration operations, supporting the charity’s governance.

A passion for human rights and a commitment to ensuring the best possible operational support for our work is essential for this role. This is an exciting opportunity for anyone with a strong operational administration and finance background. Ideally you should have experience of working in a small charity, or a clear demonstrable interest in moving into this area.

This role will work very closely with the Senior Management Team: our Director and Policy and Programmes Manager (PPM). It is integrated into the delivery work our wider team, including Human Rights Officers (HROs).

MAIN TASKS & RESPONSIBILITIES

All staff members are required to deliver their wok in accordance with BIHR’s core mission, always acting in the best interest of the charity. A genuine commitment to supporting change through human rights across the UK is required at all times.

Deliver effective financial administration and management, ensuring robust policies and processes are in place to support the Director and Board

• Managing and administering the systems the regular processing of payments in and out (invoices, bills, expenses, etc.) in accordance with our schedule and the appropriate approvals, using Quick Books
• Management of bank accounts including regular reconciliations, investigations and administration
• Day to day management of relationship with BIHR’s retained independent accountants including monthly payroll, quarterly management accounts and cashflow adjustments
• Producing monthly financial monitoring and reforecasting, supported by the Director
• Producing quarterly financial and narrative reports, with the Director, for the Board of Trustees, and others purposes, as needed
• Providing high-quality, accurate and timely financial and operational information for funder reports
• Leading on the preparation of financial information for the annual report (Charity Commission and Companies House), working closely with the Director, retained accountant and appointed Independent Examiner
• Support the Director with the development of the annual organisational budget
• Use initiative to identify and make improvements to financial management and operational administration, as needed

Deliver high-quality internal and external communications, enabling BIHR to run smoothly and engage effectively with stakeholders

• First point of contact for general enquiries, managing email, telephone and mail contacts
• Key operational contact for BIHR’s services, including liaising with individuals booking our sessions or ordering resources, new potential partnership opportunities, and ongoing contacts for programmatic work
• Key point of contact for the administration of BIHR’s online communities of practice (using WordPress site) working closely with the lead HRO
• Ensuring the smooth running of BIHR’s websites, with proactive troubleshooting and, where relevant, liaising with our web support agencies and/or QMUL IT to pre-empt or resolve technical issues
• Relationship management with regular suppliers
• Relationship management with regular givers, corporate sponsors and donors, and, where appropriate liaising with Trusts and Foundations
• Support BIHR’s Strategic Framework brand rollout, ensuring it is used and applied consistently across the organisation
• Responsibility for internal information management and GDPR compliance, supporting the Director and wider team to maintain appropriate systems
• Responsibility for administrative coordination of BIHR’s QMUL course, including proactive liaison with the Law School around scheduling of classes, assessments and student appointments and feedback.
• When needed, supporting other staff with BIHR’s social media communications.

Provide administrative support and co-ordination to ensure effective and efficient delivery of BIHR’s information, learning and development sessions, programmes and policy work

• Leading on the logistical and financial arrangements of BIHR’s human rights support sessions, following content and relationship development by the PPM. This includes:
  • Responding to all initial requests and record keeping, liaising with the PPM on their involvement
  • Managing all logistical liaison, including online set up or venues, as appropriate and ensuring the BIHR facilitator’s requirements are met (including travel, IT, refreshments, invites, registrations, etc.)
  • Ensuring the distribution of any materials and any follow up materials
  • Responsibility for monitoring and evaluation work using SurveyMonkey (and other systems, where relevant), including ensuring evaluation forms are set up, distributed, completed and analysed following sessions
  • Processing of all financial elements, including setting up BIHR as a supplier, processing invoices and ensuring payments
• As above, delivering the administrative and financial aspects of programmes/ projects/ policy work delivered by HROs or PPM
• Coordinating the finalisation of information resources, including proofing, identifying and managing relationships with design and print suppliers, and leading the distribution of resources.
• Leading on monthly and quarterly analysis of the evaluation data, to support both programmatic and BIHR’s overall performance monitoring
• Scoping, sourcing and ordering of any equipment and services needed for BIHR to deliver its programmes / projects / policy work

Support robust and effective organisational environment and governance processes, working with the Director  

• Ensuring BIHR’s working environment(s) meet health and safety requirements, and are tidy, organised and inviting. In particular, whilst the organisation is working remotely, to ensure staff have access to necessary equipment and online systems.
• Organising and minuting monthly/other team meetings and keeping track of actions with PPM
• Supporting the Director to keep the organisation’s standard policies and procedures up to date in accordance with law and under regular review
• Leading administrative aspects of recruitment processes and inductions
• Servicing of quarterly (and other) Board meetings, including annual scheduling, reminders, and distribution of paperwork, and where required minute-taking.
• Working with the Director to ensure compliance in the organisation’s activities with all legal requirements in company, charity, employment, and other fields.

PERSON SPECIFICATION 

Essential 

Personal qualities

• Passionate commitment to BIHR’s mission and values and to working in the charity sector
• Strong team player with ability to get stuck in within a small organisation
• Efficient, reliable, flexible and collaborative working style
• Self-motivating with ability to work effectively from home as part of a virtual team and in an office environment

Role-related knowledge and experience

• At least 1 years’ experience of a similar successful role within a charity, or clear demonstrable commitment to this.
• At least 1 years’ experience of successfully working within a small organisation (under 15 employees) and a clear understanding of the operational responsibilities of working in such an environment.
• At least 2 years of direct work experience of coordinating administrative systems, including using initiative to review / change processes to improve operational outcomes, working primarily with online/cloud-based systems and some hardcopy systems.
• At least 2 years of direct experience of coordinating financial systems, including budgets and cashflow, and financial administration using accountancy software (Quickbooks or the ability to quickly become confident to use this package
• A good working knowledge of relevant compliance issues, particularly charity regulation, financial good practice, data management
• Experience of compiling information and data to produce monitoring and impact reports for internal and external audiences
• Excellent working knowledge of IT and a proactive approach to anticipating and resolving team IT issues, in particular:
• Daily use of the Microsoft Office suite, particularly high-level Excel skills
• Managing websites (WordPress and bespoke platform)
• Proactive approach to learning new software, apps and platforms
• Knowledge of other IT solutions to support effective operations in a small charity
• Experience of supporting human resources processes including recruitment administration and supporting the review and development of new policies etc.
• Experience of servicing a Board of Trustees or similar, including scheduling meetings, papers preparations, venue arrangements, minute-taking and follow up actions, making appropriate filings with regulators
• Experience of operational delivery for programmes work including organising training sessions and events (online and face-to-face) and resource development and distribution.
• Working knowledge of basic health and safety requirements and applying these within a small team
• Excellent numeracy skills, educated to a least a C grade in GCSE Maths (or equivalent).

Time management

• Ability to work to tight and multiple deadlines and prioritise workload, ensuring the highest standards of work
• A demonstrable commitment to accuracy and attention to detail in the completion of work
• The ability to work effectively from home and in the office

Communication

• Excellent written and verbal English language skills, with literacy skills at or equivalent to GCSE C grade English Language
• Experience of, or demonstrable commitment and transferable skills, to communicate effectively with a range of stakeholders, particularly
• People who are distressed and seeking advice, which BIHR does not provide, and people with a range of care and support needs accessing our services
• Community and public sector partners
• Suppliers of goods and services
• The ability to BIHR to external audiences, including on the telephone, at online meetings and in person

Desirable

• Recognised book-keeping or financial administration training or qualifications
• Direct experience of working in the social justice field and/or working to support people facing vulnerable situations
• Experience of supporting an organisational team to work remotely
• Understanding of use of social media to engage with different audiences

Liberty is a high-profile campaigning organisation that has been fighting for human rights and civil liberties for more than 80 years. We are independent and unshakeable. Our principles are guided by evidence and expertise – not political agenda, profit or popular opinion. We are not afraid to speak uncomfortable truths or challenge intolerance, injustice or abuse of power wherever we find it – but we always treat people with respect. We inspire and empower others to defend their own rights and the rights of their family, friends and communities. Together, we use our voice in courtrooms, in the news, on the streets and in politics to demand and deliver lasting change to benefit the many and the most vulnerable.

Liberty works on a diverse array of issues, including non-discrimination, migrants’ rights, protest, privacy, digital rights, free speech, police misconduct and access to justice. We are a uniquely multi-disciplinary team, working to achieve change through a powerful combination of lobbying, communications, strategic litigation, campaigning, journalism, member activism and providing free advice and information to the public. Liberty has been standing up for people and holding the powerful to account since 1934, and is needed now more than ever.

Liberty is currently recruiting an Advice & Information Officer for a 6 month fixed term contract to work as part of our wider Advocacy Team. Advice & Information Officers are responsible for, processing and responding to requests for legal advice and assistance from members of the public, producing public information resources on human rights law, and identifying suitable queries to refer to our in-house lawyers. They are also responsible for the recruitment, training and supervising of legal volunteers and give talks in schools, community groups etc. on Liberty’s main campaigning objectives. The Advice and Information team is also responsible for developing and managing Liberty’s online advice hub.

The successful candidate will be legally trained, holding at the very minimum an LLB, GDL or equivalent qualification. Your research skills must be of a very high standard and you must have had some former experience of legal advice provision.  

Liberty is striving to build a team that is truly inclusive. We welcome applications from marginalised groups, particularly people of colour, trans and non-binary people, older and disabled people. Your potential to learn and grow in the role is important to us, so even if you don’t have 100% of what we are asking for, we want to hear from you.

This is a new position within YES, for an enthusiastic professional to develop marketing and communications via modern media.  You will be responsible for promoting our services, values, objectives; encouraging engagement with stakeholders and supporting our fundraising campaigns. 

The post is 21 hours, 3 days per week, and is initially fixed term for 3 months with possibility of extension subject to funding.

This is an exciting role, with a broad remit, and the opportunity to develop your skills.

Download the job information from our website and apply with CV and cover letter by 9am on Monday 13 July. Interviews will be on Thursday 16 July via Zoom.

Bright Future Charity is an Organisation that provides Volunteer Befrienders and Care Attendants to Alleviate Loneliness and Care Cover for Principal Carers in Local Communities in the London & Greater London areas, especially the London Borough of Ealing and Brent. 

The Organisation is  looking for experienced Fundraising Administrators,  Freelance or Office based,  Part Time (1 or 2 days a week).

Experience of Online Researching and Writing Grant Application for Funding would be advantageous, but not essential as training will be provided. 

Your main responsibilities will be as follows: 

• To identify and gather information regarding potential Donors

• To build databases of Donors and Sponsors 

• To complete and send out Grants applications

• Plus other duties as required by the Organisation

Key skills and competencies:

• Very good command of English both spoken and written

• Very good report writing skills

• Very good IT and telephone manner

• Experience of writing Grant Applications for Charitable Organisations would be an advantage

• Ability to work to deadlines teamed

Please send us your CV, covering letter to the email address provided

Executive Assistant to Chief Executive
Contract: Permanent
Hours: Full time
Salary: £28,412 - £33,805 per annum (inclusive of LW)
Location: London

The Churches Conservation Trust is the national charity protecting historic churches at risk.

We have an exciting opportunity for an Executive Assistant to join our team. You will provide our Chief Executive with proactive administrative and secretarial support to ensure effective management of the organisation.

We’re looking for an organised and reliable Executive Assistant. This role will require you to plan ahead and manage multiple priorities. The ideal candidate will have strong administration skills, a positive, can-do attitude, excellent diary management skills and strong minute-taking abilities. You will have the confidence to liaise with various stakeholders and support the Board of Trustees.

This is a great opportunity for someone looking for the next step in their career. You’ll be able to use your strong planning and organisational skills to work on your own projects and events.

The Churches Conservation Trust is following current Government guidance and the successful post holder will be required to work from home until the office reopens.

Closing date: 9am, Friday 24 July 2020
Interviews: Tuesday 4 August 2020

TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ – you will be redirected to our HR Partner’s website where you will find further details on how to apply. Please note, you are not applying at this stage.

The Churches Conservation Trust is an equal opportunities employer

Registered charity number: 258612

Regent’s Park is a major component of the most important town planning exercise ever carried out in London.  It is a heritage asset of international significance.

The Crown Estate Paving Commission (CEPC) is a unique independent rating body set up by statute in 1824.  Today it is responsible for the management of The Crown Estate land, being streets and ornamental terrace gardens around Regent’s Park along with the latter at Carlton House Terrace, St James’s. The CEPC is independent of The Crown Estate, The Royal Parks and local authorities.

MAIN FUNCTIONS

Supporting the Director (CEO) in carrying out his/her duties in running a significant heritage body including:

• Assistance with the day to day administration and running of the CEPC
• Organising the diary of the Director
• Ensuring that the Director is fully equipped with agendas, papers and other material as required for each day's schedule
• Responding to correspondence, answering queries on behalf of the Director.  Acting on their own initiative to resolve problems and ensure that the Director's priorities and commitments are communicated clearly
• Observing appropriate levels of confidentiality at all times
• Preparation of paperwork and minute taking for Board/Sub-Committee Meetings and for other meetings as required
• Managing the administration of events licences
• Uploading data and producing rate demands and other bills on electronic databases
• Opening, sorting and carrying out initial processing of post and incoming e mails on a daily basis
• Day to day running of the CEPC’s office premises, supported by colleagues in the general office
• Dealing with routine correspondence
• Sending out postal and email communications to residents/ratepayers
• Processing incoming payments.  Assisting on debtors and billing
• Filing and replacing files (including Board/Sub-Committee Meeting papers and minutes)

In collaboration with colleagues in the general office:

• Dealing with initial enquiries from telephone, e-mail and personal callers on all aspects of the CEPC’s work
• Welcome visitors to the office and ensure all visitors are dealt with courteously
• Maintain up to date customer relationship management database
• Arranging appointments and helping to keep the office diary
• “house-keeping”; including premises opening and closing routines, setting up spaces for events and meetings, posting mail, refreshments for external meetings and visitors

Other duties as instructed by the Director

SKILLS REQUIRED

The post holder must have a methodical approach and be well organised but be prepared to adapt to events and be flexible in dealing with people and situations. An interest in architectural and landscape issues would be an advantage.

The post holder must be able to:

• Deal in a patient, calm, courteous but firm manner with residents and their agents
• Understand, record and convey information relating to real estate
• Demonstrate good written and spoken English
• Apply information technology skills including Word and Excel
• Work as part of a small team in a practical, flexible and co-operative style

Are you interested in supporting people who have, or are recovering from mental health problems; experiencing barriers affecting their ability to move towards or stay in paid employment? Do you have what it takes support and lead a team of individuals as part of an organisation that prides itself on its professionalism, values and the passion of its staff to make a real difference? 

Status Employment are looking for IAPT Employment Advisers to work 35 hours per week over 5 days. Joining our established team attached to the Lambeth Talking Therapy Service, you will be working with clients with common mental health needs and other barriers to employment.

IAPT Employment Advisors : £26000 - £28,000 – Contract role funded until March 2021 with potential to be extended

Roles are an ASAP start to work 35 hours a week over 5 days to join our established team working in the borough of Lambeth.

Working alongside Lambeth Talking Therapies   

The Lambeth Talking Therapies programme provides short term therapy for people with common mental health issues such as anxiety or depression. Status Employment has been the Partner of Choice since IAPT started in Lambeth in 2009. We work closely within this integrated health team, to provide a short term holistic and person centered service. As with Therapy the intervention is short term, typically 2-4 months but varies depending on the need of our client.

This is a great opportunity to be part of an organisation that prides itself on its professionalism, values and the passion to make a real difference and contribute to real change within mental health. We are a close-knit, ambitious team, committed to learning and developing and adding value to the clients we support.

 As an Employment Adviser you will provide advice, guidance and support for clients who are:

• Off sick and wishing to return to work
• Retaining employment
• Job seeking activities

You will work collaboratively with clients, therapists and employers to deliver best outcomes. Supporting the client to devise a strategy to help them move forward with employment needs, you will deliver job seeking, CV and Interview workshops, develop an effective knowledge of the Equality Act 2010 and support job applications.

Please note the post holder will need to be willing to work in any part of the Borough of Lambeth and work from 11.00 to 19.00 on one day a week, as determined by Status Employment, to support clients who cannot attend during normal office hours.

Please send in your CV and Covering Letter (in line with the job description). 

Closing date is 9am 11th August 2020

Youth Work Delivery Manager

We are looking for an experienced and passionate individual with a track record in delivering meaningful, high quality and youth-led projects within the youth work sector. This individual will oversee, support and develop our project delivery across all three of our youth engagement streams (Schools, Community & Home).

About Reaching Higher 

Reaching Higher is a youth organisation which works with over 500 young people aged 12-21 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a christian ethos.We have a particular emphasis in providing mentoring support to young people and supporting their development as leaders. We have established strong links with established youth leadership programmes and our work leads us into regular working contact with partner schools, community groups and churches. 

How to Apply

Please send us your CV along with a cover letter (no longer than one A4 page)

We look forward to hearing from you! 

About us

Our vision is for nature and people to thrive in a world inspired by ecology. The British Ecological Society is the oldest of its kind in the world, with over 6000 members worldwide, we publish six successful journals, an ecological book series and a quarterly membership magazine, the Niche.

We actively value the diversity and wide range of perspectives that people from different backgrounds bring to their work, to ecology and to our Society.

About you

We are seeking an enthusiastic and self-motivated individual to provide office and finance administrative support to the Society and to the CEO.

This is an excellent opportunity with lots of scope for development. You will have some previous experience in customer service or administration. It will be beneficial if you have some finance experience or a degree level qualification, however these are not essential.

About the role

Core duties will include but not be limited to:

• Meet and greet visitors for business meetings and prepare meeting rooms where necessary
• Taking minutes during the staff meetings and Committee’s
• Manage orders of stationery and other office supplies
• Working with the Society’s external accountant, administer day-to-day financial processes
• Administer fortnightly payment batches and organise a batch approval timetable
• Assist with audit queries in the lead up to, during and following the annual accounts audit work based in the Society office
• Assist with travel and diary management for the Chief Executive
• Providing administrative support to other BES teams as and when required

For more information on the role, a full job description and how to apply, follow the link in the yellow box.

An exciting opportunity has arisen for a skilled advocacy professional to join our team in a new role as a Senior Advocacy Advisor.

We looking for a highly motivated individual with demonstrable experience both designing programmatic work with beneficiaries and delivering policy and influencing work. You will be supporting the development of new advocacy content in our programmes with women entrepreneurs in Nigeria, Indonesia and Vietnam, so participants are empowered to identify and safely challenge systemic challenges to the success of womens’ businesses. You will also be leading on the operational delivery of our broader advocacy strategy focussing on developing our policy, influencing and research work.  

This is a part time, permanent role at 21 hours per week (60%) with a salary range of £21,924 – £26,187 pro rata (£36,540 – £43,645 per annum).

Applications close 9.00am BST, 30 July 2020. Interviews will be held remotely in the first half of August.

Please note, the Foundation’s team is working from home and you will be too until such a time that we can safely return to our Central London office (W1), from where you’ll be based after then. We offer flexible working arrangements. 

The Foundation is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply for this position. All applicants should have the right to work in UK. Please let us know if you have any access requirements of which you would like us to be aware during this process.

Due to the large number of applications we receive, we will contact those we wish to invite you to interview only.

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.

A unique opportunity to devise, develop and implement the delivery of Prison Fellowship's internal and external communications.

Put your faith into practice and enable us to tell our story in a way which inspires action.

You will be an experienced communications professional, working as part of a small team who are passionate about serving people in prison.

Please apply with a full CV and covering letter.

The Universities & Colleges Employers Association (UCEA) is the representative body for UK higher education employers and is known for its high-quality research, information and guidance on pay and reward and other employment-related matters. We are seeking a Research Analyst to support the provision and development of our employment and pay research and our benchmarking services.

Working within the research team you will lead on the delivery of major sector-wide surveys, analyse HESA and ONS statistics to build dashboards and infographics and make a significant contribution to UCEA’s research output providing valuable and practical insights to our member organisations and sector stakeholders.

In this role you will have opportunities to work on a wide range of quantitative and qualitative research projects, from undertaking statistical analysis to designing bespoke surveys and writing case studies.

Applicants should be educated to degree level, ideally with post-graduate or professional research-related qualifications and have recent relevant research experience in economic and labour market data, employment/HR practice or similar areas. Intermediate R and advanced Excel skills are essential, along with knowledge of online survey software (UCEA uses SurveyGizmo). Python or SQL would be an advantage. Applicants must have a right to work in the UK.

This is a permanent, full-time position and the current salary band for this role is £33,879 to £36,537 per annum (dependent on experience). In addition, UCEA offers an excellent benefits package, including membership of a defined benefit hybrid pension scheme, a health and fitness scheme and generous annual leave. UCEA provides a strong development package for its research staff including a dedicated training allowance and a Datacamp subscription. Applications to work part-time, including in a job-share, will be considered.

If you think this role could be for you, please download the Applicant Pack, which includes the job description and person specification, and visit our website. For an informal discussion about the role please contact Muriel Bankhead, Head of Research.

Applications should include your current CV and a covering letter setting out what you will bring to this role.

The closing date for receipt of applications is midnight on Wednesday 15 July 2020.

The selection process for this role will be carried out virtually and consist of an initial interview with a test in R software during week commencing 27 July, and a second panel interview during week commencing 2 August 2020.

About us
We are a charity dedicated to ensuring that people most impacted by injustice are leading campaigns that affect their lives, from better housing to fairer treatment of migrants to LGBTQ+ rights. Our mission is to support people to run effective campaigns that challenge injustice. We do this by running campaign training programmes that help people develop the skills, confidence and community to change things that matter to them. In our trainings, we prioritise people from communities directly impacted by injustice.

Job Purpose:
Meeting income targets
Supporter stewardship
Manage the administration of the Fundraising team
Stakeholder management to further the organisation’s objectives

Job Responsibilities

Meeting income targets:
Researching, writing and submitting applications to new trusts and foundations for four and five-figure bids under £40,000.
Reporting to funders in line with their requirements, including supporting the Fundraising team with narrative and financial updates.
Supporting the Head of Fundraising and Fundraising Manager with diversifying income streams, including through public donations, individual giving and the sale of scholarship places and workshops for NGOs.
Represent the fundraising remit of Campaign Bootcamp at external networking events, sector conferences and funder meetings.

Supporter stewardship:
Managing day-to-day relations with a portfolio of four and five-figure current and prospective foundation donors.
Managing grant awards, including grant agreements, interim reporting, project visits, end of grant reports and budget reconciliations.
Testing and implementing new ways to engage current and new funders as the Fundraising team develops new income streams across trusts, individual giving and online appeals.

Manage the administration of the Fundraising team:
Managing the grant set-up process on Salesforce.
Managing and further developing the relevant administrative infrastructure, including Salesforce.
Ensuring that donations, donor tracking and reporting systems are accurate and that electronic records are up to date.
Contributing to the management of the general fundraising communication channels.

Stakeholder management to further the organisation’s objectives:
Creating content for our public facing channels, e.g. website, newsletters and social media, to raise awareness of Campaign Bootcamp and our funding needs.
Ensuring Salesforce records are accurate and up-to-date so that the Finance and delivery teams have the information they need from the Fundraising team to deliver on grant objectives.
Working with the Training and Programme delivery teams to ensure our applications and reports are as strong as they can be; this includes coordinating and participating in regular catch-ups with delivery teams, project visits and regular communications through in-person/Zoom meetings, emails and via Slack.
Supporting our work to evaluate and improve our programmes.

General:
Work in a sustainable manner with consideration of the natural environment
External customer service: answer the general Campaign Bootcamp phone via Circleloop and emails relating to fundraising via our shared 'hello' inbox
Any other reasonable tasks as directed by your line manager or Leadership Team
At all times adhere to relevant legislation including GDPR
At all times take personal responsibility for exhibiting behaviours in line with the person specification and the values of Campaign Bootcamp.

Contract until 31st May 2021

These posts are restricted to female applicants only.

Exempt under Schedule 9. Part 1 of the Equality Act 2010

1. Aims of the Position:

To address the immediate safety needs of BME women at risk of harm to secure their safety and the safety of their children through a combination of advice, information, signposting and referrals onto appropriate services which will put clients on the path to long term safety.

2. Job Summary 

To provide a range of support services to women and girls across London, with the aim of maintaining their independence by assessing a woman’s needs and enabling them, to have access to other locally available services as appropriate both initially and in the longer term

3. Main Duties

• To provide women with emergency housing and subsidies who are fleeing domestic abuse and who have No Recourse to Public Funds

• To offer advocacy, information, advice, casework and support to women and girls effected by domestic abuse  
• To implement all AWRC policies pertaining to service delivery
• To take and assess referrals in accordance with projects & AWRC Policies & Procedures
• To work with clients within the framework of AWRC risk assessment, key work & support planning systems
• To ensure that all relevant policies and procedures are explained to new service users
• To maintain client and other records in accordance with Project’s systems, policies & procedures

4. Key Work

Where appropriate comprehensive and holistic needs/ risk assessment and safety planning that enables women to recognise their situation and develop and/or build strategies to enhance their safety and that of their children without reducing opportunities or impairing quality of life will be undertaken. This includes using the Common Assessment Framework (CAF), CAADA RIC and providing support and referral to appropriate services.

• Casework will be provided to women presenting with VAWG issues as appropriate.  At the initial referral contact, an initial assessment of risk and safety planning will be carried out with each client. High risk cases will be referred to the MARAC (multi agency risk assessment conference). All immediate safety issues will be dealt with at this point
• To work with clients to assess the level of risk and discuss the range of suitable options. Develop safety plans ensuring that the survivor’s perspective and safety is at the centre of any multi agency proceedings
• To work closely with partner agencies to manage risk appropriately, deliver co-ordinated and comprehensive support packages and to make appropriate referrals to other services as required including the MARAC, Police, CSPU, Adult and Children’s Services, mental health, drug and alcohol services, counselling and therapeutic services etc
• To undertake CAADA DASH RIC and safety planning that enables victims to enhance their safety and that of their children without reducing opportunities or impairing quality of life
• To represent clients at different Multi Agency Risk Assessment Conference (MARAC) as required.
• Advise/signpost to assist in maintaining the safety and security of the home including referral to Sanctuary for  the installation of additional security measures
• Advise/signpost women to maximise their income and to avoid and address rent arrears and other debt through welfare benefits advice and referral to specialist agencies as required
• Provide advice and signpost around housing, legal and financial options and assist women to access a range of services that will enhance their safety and that of their children

• Provide advice and signpost women to identify and address any health needs and/or social care needs through health promotion, access to health and adult and children’s social care services
• Provide advice on safety including the criminal justice system, civil justice system, Prohibited Steps & Residence Orders, Child Contact, the role of CAF, CAFCASS including court reports, the role of Islington Children’s Social Care, information on Children’s Centres, home shelter, housing transfers, homelessness, immigration, sexual health and immigration issue
• Promote access to and participation in recreational activities, education, training and employment (as appropriate) and assist women to gain skills in English as a second language and make referrals accordingly
• To keep detailed case notes of all work undertaken with users
• To provide appropriate emotional support for users
• Facilitate groups and service user consultations
• To facilitate service users to access a range of specialist agencies
• Support with duties delegated by the director

Brokering access to other services and partnership working

• Prioritise effective partnership working arrangements in order to co-ordinate the work of local services and provide a robust package of support.
• To attend case conferences and Team around the Family and Child meetings, where necessary.
• To ensure adequate communication and information sharing protocols are in place including with the police, housing, health, adult and children’s social care services so that prevention and early intervention can stop a serious problem from developing.
• To ensure that service users have access to required primary healthcare services and health promotion information when addressing disclosure of sexual assaults as appropriate
• To broker access (surgeries) to statutory and voluntary services. This includes mainstream and specialist counselling and therapeutic services, legal services, educational services, training and employment opportunities, organisations meeting specific cultural needs etc
• Support women who have no recourse to public funds
   

Quality and Performance Management

• To ensure the framework of quality standards
• To develop and maintain performance information, and set-up systems to record and monitor performances in accordance to funders requirements
• Maintaining appropriate records and statistics of AWRC service users and implementing and monitoring systems to ensure that AWRC projects are meeting the requirements of its funders

General

• To undertake own administration. e.g. typing, filing
• To ensure office is covered and telephones answered
• To record and distribute mail
• To participate in external meetings, forums, etc. as appropriate
• To collect and record information for monitoring purposes
• To attend staff meetings, staff training and supervision / appraisals as required
• To facilitate user meetings and activities for users as appropriate
• To liaise with external agencies (e.g. DSS, social services, police, housing) in accordance with   AWRC confidentiality policy
• To abide by and implement all AWRC policies, including the Equal Opportunities Policy
• To carry out other duties appropriate to the post as requested by your Line Manager or the Director of AWRC

PERSON SPECIFICATION

1. Relevant experience:

• Extensive experience of work within community-based services providing support services To BME women and girls including gender violence services, housing and welfare benefits
• Experience of working with other voluntary or statutory Voluntary Agency providers of Support Services

• Experience of managing complex and lengthy projects

• Experience of monitoring and managing quality and performance

2.  Education and training:

In the absence of formal qualification, candidates must be able to demonstrate significant relevant experience with support providers and gender violence

3. General and special knowledge:

1. An awareness of national policies that relate to gender violence, housing and support services
2.  A knowledge and commitments to equal opportunities and an awareness of their impact on service delivery
3. Knowledge of relevant legislation relating to gender violence, housing and welfare benefits

4. Skills and abilities

1. Ability to communicate clearly verbally and in writing including producing reports
2.  Ability to review and evaluate services and service performance including performance against service target
3.  Ability to liaise and negotiate with other agencies, funders, staff and service users
4.  Ability to set up working relationships/projects with other organisations
5.  Ability to make presentations and communicate with groups
6. Ability to work on own initiative prioritising workloads and meeting targets /deadlines
7. Ability to work with IT systems

5. Any additional factors

5.1 Willingness to continue further training and personal development