Recruiting a Housing Officer to join our Homelessness and Complex Needs and Mental Health combined Service in Westminster!

GBP 25,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Hopkinson House provides support to 63 individuals and is split over four floors. The ground and first floor contain 27 self-contained flats for customers with mental health issues as their primary support need. Between floors two and three there are 32 bed spaces in shared accommodation and four self contained flats on the third floor for customers referred through the Rough Sleeping Pathway. The service delivers a range of support interventions for people with physical or mental health needs and those who require support related to rough sleeping, trauma, substance use and offending. The service has adopted innovative working practices and provides increasingly positive outcomes utilising strength based approaches. Support is integrated across hostel and step down accommodation services within the building or community to promote independence and aspiration to achieve positive life changes. Patience, flexibility and an unquenchable can-do attitude are all a must in a successful candidate.

Job Overview:

Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Competency Model. More specifically, the post-holder will:
- Be responsible for establishing new customers on the rent system and removing former customers;
- Ensure Housing Benefit correspondence is processed and monitoring Housing Benefit payments;
- Requesting rent adjustments and repayment of housing benefit over-payments;
- Advise customers of most appropriate payment method for their current rent and/or arrears including third party deductions and issue rent cards;
- Respond the customer queries and ensure they are informed of their housing benefit status;
- Issue arrears warning letters, recording action on the rent system, informing support staff prior to action being taken;
- Monitor the rent on a weekly basis and inform the Income Officer of any formal action required;
- Produce and post all rent increase letters and rent statements quarterly, with arrears letters and when requested by customers;
- Maintain spreadsheets associated with rent payments, housing benefit and legal action;
- Manage customer breaches of occupancy agreement issuing warning letters in conjunction with the support staff and advising the Neighbourhood Team when formal action is required

Key Responsibilities:

- Undertake health and safety checks to include regular testing, inspections and assessments in accordance with Look Ahead' Health & Safety procedures.
- Monitor operating systems and equipment within the building
- Ensure cleaning, gardening and rubbish clearance, etc;
- Conduct void inspections and monitor maintenance requests to ensure response times are met;- Co-ordinate furniture requests, recharge forms and key management;
- Carry out and record health and safety checks ensuring any action is undertaken in conjunction with the Fire safety Officer and support staff
- Deal with abandoned properties and unauthorised occupants;
- Manage low level ASB being first point of contact with neighbours and the local community communicating with the safer neighbourhood teams;
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements;
- Maintain records as required at the project under the direction of the contract Manager;
- Participate in team meetings 1:1 meetings with the manager and undertake any training required for the post; and
- Undertake any other tasks or special projects as needed deliver the housing management service in Hopkinson House complex needs service.
- Provide specific advice to support workers and customers to make back-dated claims for housing benefit and appeal over-payment deductions.
- Ensure that there are effective and on going liaison processes in place with key agencies such as the housing benefit service, Department of Work and Pensions, the Job Centre and local debt advice agencies.
- Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Beyond the Streets is a small charity with a big determination to see routes out for women in prostitution in the UK.  Your role is to implement the charity’s vision in East London.

You will be passionate about supporting women facing multiple disadvantages, as well as being able to coordinate a team. You will have great communication skills and be able to champion the cause.

Your role will include:

 - Coordinating the Door of Hope project including our contract with London Borough of Tower Hamlets, and all its elements;

 - Enabling ‘woman centred’ case management, including outreach, daytime support, drop-ins and floating support for women who are selling sex on the streets;

 - The coordination of volunteers, including safe recruitment and safeguarding.

This is a 12 month fixed term contract which may be extended subject to funding

Beyond the Streets is a charity inspired by Christian values. This belief inspires us to work with acceptance, value and mutual respect for all. We promote a healthy work life balance and regularly reflect on our boundaries and our strategy for the year. We genuinely seek to work as a team and ensure that no one is ‘rescuing’ or working outside their allocated hours. 

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Since the coronavirus outbreak began, our society has pulled together to achieve extraordinary things. Thousands of people sleeping rough have been temporarily housed in a matter of weeks, and many more were prevented from becoming homeless due to emergency changes to legislation.

As we begin to emerge from lockdown, we now stand at a crossroads: we can build on the incredible progress that has been made by helping everyone move into a secure and permanent home; or we risk seeing thousands of people being forced into homelessness.
We are recruiting for a Fundraising Development Officer to join our expanding Partnerships and Philanthropy team, to work alongside our inspirational supporters and beneficiaries to bring an end to homelessness in Great Britain.

About the role
As a Fundraising Development Officer you will join our innovative, dynamic and creative Fundraising Development Team (FDT). The FDT was established a year ago to create a team of talented people who lead on all the internally focussed work required to create the supporter experiences we need to end homelessness.

The team lead on all of the following for the Partnerships and Philanthropy team; working across a range of internal teams to produce all 6 and 7 figure cases for support, creating engagement opportunities (whether in-person events, communications, webinars, virtual reality experiences, etc.), ensuring seamless and rewarding volunteer experiences, digital marketing, cross team funder reporting, supporting on new business, and more – the remit is broad, the space for creativity and risk taking is generous and in their first year this new team have smashed it and are ready to grow.

Whilst you won’t be primarily supporter facing you will be absolutely central to fundraising success, using and growing your in-depth knowledge of corporate partner and philanthropy audiences, putting you in a brilliant position to later move into either a frontline fundraising role or a range of other internal teams. But we hope you won’t want to leave!

About you
To be successful in this role you will have:

• Excellent verbal and written communication skills, including experience writing for high net worth and/or business audiences.
• Confidence in using digital channels to communicate and meet objectives
• Experience of working on events for high value audiences, in both a lead and support role.
• Experience of building productive working relationships with a range of stakeholders in a medium to large scale organisation
• Good numeracy skills and an understanding of finance processes.
• Experience supporting a busy team on multiple projects and managing competing deadlines.
• Strong organisation skills, attention to detail and a methodical approach to tasks.
• Able to work on own initiative, but also as part of a closely coordinated team.
• Share Crisis’s values and be passionate about ending homelessness

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the red 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Tuesday 14th July (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.
 

The Service Manager we are seeking to run our Neighbour Mediation Service must be a dynamic, resourceful and self-motivated individual to be able to run an efficient, productive service across several London boroughs. The organisation provides conflict resolution including, Neighbour, Family, Community, Youth, Workplace mediation and Restorative Justice.   

Environmental Finance is a pioneering employee-owned social enterprise established in 2016. We are the UK’s leading environmental impact investment advisor, providing strategic consultancy and corporate finance advice to some of the largest environment and conservation organisations in the UK, such as DEFRA and the National Trust, and globally, such as RSPB and WWF. We also work with a range of partners seeking to deliver and scale high impact investments towards funding both community and landscape-scale environmental initiatives.

Environmental Finance is part of the Finance For Sustainability group, a group of social enterprises that collectively manage over £60m of impact investment funds, and have advised on over 50 impact investment assignments across sport, the environment, arts and heritage, as well as creating new market infrastructure for the wider social investment market.

Our team is highly collaborative inside and out of the office. Under normal working conditions, pub lunches, social events, our dog friendly office environment and team “teach-ins” are part of our work culture. During this period of lockdown due to COVID-19, we continue to support our colleagues through daily informal “coffee meetings”, regular one-to-one check-ups, and a weekly pub quiz. We are supportive of flexible working arrangements, such as compressed or extended hours and remote working. We continue to encourage the personal and professional development of our team, such as external skills training and qualifications.

We are seeking an Accounts Assistant to support our Group Accountant with accounting and bookkeeping processes across the Finance For Sustainability group companies.

Accounts Assistant role and responsibilities:

• Issuing sales invoices
• Processing payments
• Reconciling bank statements and accounts payable/receivable
• Preparing payroll data
• Preparing quarterly VAT returns
• Bookkeeping
• Expenses reconciliation
• General administration

Preferred skills and experience:

• Experience working with Microsoft Office
• Experience working with accounting software (preferably Xero)
• Evidence of bookkeeping skills through relevant experience or qualifications (for example, AAT accounting or bookkeeping qualifications)

The ideal candidate for this role is:

• Well organised with keen attention to detail

• Proactive and takes initiative
• Collaborative in their working style
• Able to work independently or as part of a team
• Interested in environmental and social topics
• Seeking to develop their professional skills and progress in this role

Applicants must be eligible to work in the UK and able to work from our offices in Vauxhall (subject to government guidelines around working from home due to COVID-19).

Until further notice the recruitment process will be conducted remotely. Selected candidates should expect to attend any interviews over videoconference and, if successful, may be required to start on a “work from home” basis, subject to prevailing government guidelines.

St Martins is a specialist provider of supported accommodation for people who have Mental Health needs complicated by other areas of need, such as from learning disability, drug and alcohol addictions and forensic histories.

Support workers provide important practical and emotional help to service users and provide support to senior colleagues in delivering structured services that are created through our support planning processes.

You will be passionate about working with vulnerable adults, and you will work alongside our Project Workers to provide the best possible day to day service to our service users. This will include accompanying clients to appointments, encouraging them to budget, plan and prepare their own meals and help them progress on their path to recovery.

This post is subject to an Enhanced DBS Check.

Closing Date: 21/06/2020

Please send a CV and covering letter (to include a supporting statement) via the button below.

Please also note that only shortlisted candidates will be contacted. 

RESULTS seek to make change through a mix of grassroots, parliamentary and policy advocacy, creating the public and political will to end poverty.

RESULTS UK believes the building blocks of the end of poverty are health, education, and economic opportunities – things that all people, wherever they live, need and have a right to. Within these three areas, we prioritise specific issues on which we can have most influence to achieve progress.

The heart of the policy team’s role is to provide a high-level of policy evidence and messaging that underpin all of RESULTS work. The policy team also goes beyond the production of this evidence. It delivers policy as highly-focussed advocacy messaging to the stakeholders who require the most detailed and nuanced levels of technical briefing. These audiences include civil servants, key development agencies and civil society organisations, but also the parliamentarians and members of our grassroots network who are the strongest champions for our work.

The position of Policy Advocacy Coordinator will provide crucial support to the Policy Advocacy Team. The post will be ideally suited for an individual with some work experience at the beginning of a career in international development, particularly in policy, research or public affairs.

We are looking for someone who will be proactive, efficient and flexible in supporting our policy advocacy work. Having a can-do attitude that includes the more administrative aspects of the role is essential. This post will provide good opportunities for developing project management and advocacy skills; an understanding of key international development issues; research and writing for advocacy; and experience of working with UK policymakers, parliamentarians and civil society.

As a member of the Policy Team, the post-holder will be working closely with members of the Parliamentary and Grassroots Teams in order to deliver on RESULTS overarching objectives: being generous with the sharing of knowledge, advocacy expertise, and contacts while working in a collaborative environment is essential.

The British Psychoanalytic Council (BPC) is looking to appoint an enthusiastic and highly organised individual to manage our internal committees and meetings, the diary of the Chief Executive and support the development and co-ordinate our external facing events programme.

Working in a small team, the role provides an opportunity to have huge impact on the BPC and its effectiveness as an organisation. You will be responsible for the success of our engagement with our most important stakeholders. The role will be varied and will offer a wealth of experience for the right candidate

Line managed by the Head of Operations you will be providing administrative support to our Board, Council and other internal meetings ensuring that all meetings are delivered effectively. You will also provide administrative support to the Chief Executive by looking after their diary, making sure they are well briefed and are kept on track for delivery.

You will co-ordinate our external facing events programme, for people working in the wider psychotherapy profession, by liaising with venues and suppliers, developing content, marketing, and providing this highest level of customer service. We do not have a large external facing events programme however we have ambition to grow and we see this role being pivotal in that growth.

The BPC is highly regarded in the psychotherapy field, having a tradition of excellence and intellectual rigour. You will be joining at an exciting time in the organisation’s development, as we rebrand and grow our team. We need an enthusiastic and highly organised individual to support us in maintaining and furthering our aims.

A salary of £26,000 to £28,000 (dependant on experience) per annum is offered, with 28 days holiday, plus statutory holidays and 6% employer pension contribution. London based.

The role is offered on a full-time basis, 35 hours a week, over five days. Some of our meetings are in the evening, and events may occasionally run on a weekend so therefore we are looking for someone able and willing to work flexibly – time off in lieu is always given and the office operates flexible working practices throughout the normal working week. 

The post is London based although some occasional travel (to visit our member institutions or attend a meeting, conference or hearing) may be required.  BPC is following current Government guidance and the successful post holder will be required to work from home until the office reopens.

Application is by CV and a supporting statement outlining why you believe yourself to be suitable for the role. Please provide evidence of your achievements against the bullet points in the job description and person specification and be sure to include your full contact details including daytime and evening telephone numbers. Also include contact details of two references (one of which should be your current or last employer). We will not contact references without your prior permission.  Please note that applications without the supporting statement requested will not be considered. 

Closing date for applications is 6th July 2020 at 9.30am and interviews of short-listed candidates will take place week commencing 13th July.

Birthrights is recruiting for a new Operations Co-ordinator. If you are a skilled administrator and with a passion for ensuring organisational operations run smoothly and efficiently, please apply to join our friendly and dynamic team.

The role purpose:

• To manage the day-to-day administrative, operational and finance admin work of Birthrights.
• To act as the first point of contact for general external enquiries and support communications, training and fundraising activities.
• To support the Chief Executive, staff team and board in achieving the organisation’s strategic objectives, internally and externally.
• To represent the interests of Birthrights in all projects and activities, providing the “glue” for the rest of the organisation.

Interviews will be held from 9am – 12pm on Monday 13 July and Tuesday 14 July.

Birthrights is committed to increasing the diversity of our team. Currently people from BAME communities are under-represented in our staff team and we therefore particularly welcome candidates from these communities. We will be using positive action under the Equality Act 2010 to appoint a candidate from a BAME community if two candidates are equally qualified.

For more information about the role and how to apply please click the "Apply on website" link at the top of this page to be taken to the full application pack on our website. 

Purpose
The role is ideal for a person who relishes the opportunity to work in a friendly, innovative, medium-sized charity which occupies a very distinctive place at the interface between the NHS and health services across Africa and Asia. It is vital that you have experience of working in an international charity. As the HR and Operations Officer, you will work as part of the Finance and Operations team and interact regularly with the 40 or so members of the staff team.

The HR & Operations Officer takes responsibility for all aspects of the administration for the charity, including supporting HR, Operations and IT processes. We have additional outsourced support for IT and HR functions. This post plays a key role in ensuring the efficient management and upkeep of the charity’s office. 2020 is a very exciting time of growth for the charity which will see increase in staff resources.

Accountability and working relationships
The HR & Operations Officer is accountable to the Director of Finance and Operations and will work closely with the SMT and Finance team. In addition, this post has considerable interaction with members of the UK Head office and Country staff based overseas.

MAIN RESPONSIBILITIES

Human Resources
1. To be the first point of contact for managers and staff on all general HR operational enquiries in adherence to THET’s policies and procedures, legislation and best practice.
2. To oversee recruitment including advertising vacancies, organising shortlisting and assessment panels.
3. To manage staff Inductions: work with colleagues to implement a robust induction plan for all new employees, process references, background checks, payroll details, right to work checks, contracts etc.
4. Absence Management: manage online system to record absence (sickness, holiday, TOIL)
5. To support the Training and development function and needs arising from the appraisals process including the administration and co-ordination of internal training.
6. To ensure HR Records are up to date, accurate and compliant with legislation.
7. To support the Senior Management Team in drafting HR related reports when required.
8. Provide the monthly payroll data and liaise with the external payroll service provider to provide the smooth running of the monthly payroll.
9. To carry out project work and assist with the implementation of HR policies and procedures.
10. Manage the administration of employee benefits, including pensions, eye care vouchers and season-ticket loans, liaising with any external benefits providers as needed.
11. Coordinate meetings with Trustees and ensure all paperwork relating to meetings are properly managed.

Administration and Facilities
1. To provide general administrative support to senior management ensuring the smooth running of the UK office.
2. To procure stationery and office equipment in line with budget.
3. To distribute post and arrange courier deliveries.
4. To be the first point of contact for the landlord ensuring high standards of health and safety and services for THET.
5. Liaising with building management to ensure safety to the work environment in line with government COVID 19 return to work guidelines.
6. To coordinate any London Office relocations.
7. To support staff working remotely to be able to work efficiently.
8. To be the main contact for Health & Safety for the UK office, developing and implementing the Health and safety policy and ensuring that staff comply with this.
9. Support the Director of Finance and Operations in making insurance claims and ensuring that THET has appropriate insurance cover.
10. To undertake any other duties that may reasonably be requested commensurate with experience and THET requirements.

ICT
1. To support IT function and security of THET’s electronic records.
2. To act as the main point of contact for the outsourced supplier.
3. To support the team in sourcing for essential IT equipment.

Benefits

Annual Leave: 25 days annual leave, plus 3 additional days between Christmas & New Year plus bank holidays
Pension: Three months probationary period after which the post-holder will be eligible to join the contributory pension scheme. Eye care voucher scheme, Cycle to work scheme, Subsidised staff canteen.

How to Apply
Please send your CV and a covering letter explaining precisely how you satisfy the person specification through the link provided on or before Wednesday, 08th July 2020.

Closing Date: Sunday, Wednesday 08th July 2020.

This post is UK based. Non-EC nationals will require current and valid permission to work in the UK

Full time 37.5 per week (Mon to fri with some weekend cover)

Employment Academy, Camberwell

Contract Type: FTC 4 Months

Closing Date: Midnight 05/07/2020

Interviews: W/C 20/07/2020

Do you want to end homelessness and make a difference to people’s lives? Are you highly motivated and looking for a challenge? Then join us as Senior Practitioner.

Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people. We have the highest aspiration, expectations and respect for people using our services and have evidence that people can make real and lasting changes in their live.

We are working hard to find homes for people, help them sustain these tenancies and move on with their lives

Thames Reach have developed a number of innovative outreach and floating support services across London to meet the current increased need and we are recruiting to a large number of new posts in these services.

We have posts available requiring a range of experience and knowledge, including:

• People who are new to the sector and interested in working with people who are rough sleeping.

• Workers with experience of one to one support, advocacy or casework.

• Those with administration experience who would like to support a key front line homelessness service.

• Managers with experience of line management and overseeing services.

• You will play a key role in the development of these new services and your work will contribute to influencing the future of service provision across the UK.

All of Thames Reach’s staff are essential keyworkers and these roles are working in the community, and will require a willingness to work weekends and evenings.

Please check our website for our current vacancies. Or keep an eye on social media including Twitter and Linked In.

As well as a great working environment we also offer:

• 6.5% employer & 1.5% employee pension contribution.

• Development opportunities.

• 29 days annual leave plus bank holidays.

• Reimbursement of the cost of annual eye test

• Season ticket/cycle loan

• Flexible Working

• EAP services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

Pecan is a highly respected and dynamic Christian charity. We have been working throughout Southwark for 30 years, helping people who face seemingly impassable barriers to find a way through, re-write their futures and flourish. Our strong staff and volunteer team work with the most vulnerable people to transform lives and communities. Our work is founded on our mission, vision and values, and we are committed to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 30-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits.

Purpose of the Post
Your role will enable the smooth running of all five Southwark Foodbank centres through stock control and distribution. You will lead a team of volunteers in the warehouse to ensure all stock is monitored, sorted and rotated effectively. Through your role, you will assist Pecan and Southwark Foodbank to help transform the lives of the most disadvantages people in our community.

We want to hear from you if you:
• Have experience in logistics and warehouse management
• Are an excellent communicator
• Understand the importance of effective and timely stock control
• Are physically fit and able to lift crates of food
• Are aged 25 or over and have a full driving license

Senior Development and Performance Specialist

Salary: £49,646 Gross per annum
Location: UK
Level: HR
Deadline: 19/07/2020 23:59
Hours: 35.00
Benefits: UK benefits
Job Type: Indefinite

Malaria Consortium is recruiting for a Senior Development and Performance Specialist to join our team in London, UK.

The Senior Development and Performance Specialist is responsible for the development and implementation of a learning and development strategy. This strategy supports the development of competences and capabilities of all employees with the view of strengthening work related performance and enhancing quality of work across the organisation.

The successful candidate will have:

- A degree level qualification with full CIPD qualification or specialist training qualification
- Substantial experience of developing and implementing a learning & development strategy and plans
- Extensive experience of successful training design, delivery, and evaluation to meet organisational requirements
- Extensive experience of the evaluation of learning and development needs across a multi-site organisation
- Strong experience in HR project implementation in multi-site organisations of at least 200 employees
- Significant experience of working with employment laws and practices in countries where Malaria Consortium operates (in Europe, Africa and Asia)
- Experience of delivering coaching and training
- Experience of working as the system administrator of an LMS, preferably Totara
- Experience of a flexible approach to managing and prioritising a high workload and multiple tasks in a fast-paced environment with tight deadlines
- Experience of proactively identifying and addressing issues
- Good IT skills – MS Office, Outlook and Internet
- Right to work in the UK

We reserve the right to close the position early if we receive a high number of applications, therefore we encourage you to apply as soon as possible, to avoid disappointment.

We need to keep beneficiaries safe, so our selection process reflects our commitment to safeguarding. Please find our Code of Conduct, Safeguarding Policy and Privacy Notice here.

WORKED IN THE CIVIL SERVICE? Are you/have you been a member of the Civil Service in the past two years? Before accepting any new appointment or employment, whether in the UK or overseas, which you intend to take up after you have left the Civil Service, you must consider whether an application under the Business Appointment Rules for Civil Servants is required. If it is required, you should not accept or announce a new appointment or offer of employment before it has been approved. The model application form for this purpose is available at the .gov website.

This form should be used for all applications under these Rules. Retrospective applications will not normally be accepted.

Please Note: In accordance with the DfID Code, all applicants shortlisted for recruitment to commercial contracts will be asked to declare any conflict of interest.

So, if you’re seeking your next challenge as a Senior Development and Performance Specialist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Personnel Development Specialist, HR Business Partner, HRBP, Human Resources Business Partner, People Performance Specialist, Learning Manager Officer, or Learning Development Manager.

Recruitment during COVID-19 restrictions
During the COVID-19 restrictions, our interviews will be by video call.
Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Crisis Data and Technology team is embarking on a multi-year program of modernisation which includes leveraging the productivity tools in Microsoft Office 365, such as Teams and adjacent productivity products including Atlassian Confluence/Jira. Crisis is looking to support digitally smart ways of working and evolve it’s SharePoint based intranet to offer a more personalised staff experience. Crisis is an agile not for profit organisation where you will have the chance to put your ideas to the test for our staff and volunteers.

About the role

As the only Office 365 Developer/Analyst, you will primarily act as a technical lead to configure and develop our Office 365 estate focusing on collaborative productivity tooling such as SharePoint, Yammer, Teams and Crisis customisations Power Automate. Working across the organisation supporting our Skylights (day centres for the homeless) and offices you will help individuals, teams and projects effectively collaborate and communicate through Microsoft (and Atlassian) toolsets. You will manage (or develop yourself if you have the skills) all bespoke customisations throughout Crisis in the Office 365 cloud.

As part of the wider Data and Technology team you will act as a 3rd line resolver behind the Helpdesk and support the development of training materials for end users.

About you

To be successful in this role you will have to be able to walk in the shoes of our users, understand their needs and develop tooling accordingly. You will be comfortable to have a voice in developing shared ways of communicating and working.

Your expertise is in the Microsoft world of Office 365 and adjacent toolsets. No level of expertise is too high for this role but if you don’t (for example) yet develop in Power Automate then you can either learn this at Crisis or manage this through 3rd parties. Either way you will have passion and strong product knowledge across all the productivity tooling associated with Office 365 and beyond.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

If this sound likes the opportunity for you, apply by submitting CV and cover letter addressing points 3, 4 and 7 of the person specification.

Closing date: 5 July 2020 (11.59pm)
Interviews: 17 July 2020

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094