Job Title: Therapeutic Counsellor (GP Practice)
Responsible to: Chief Executive
Accountable to: Assistant Head of Operations
Reporting to: IAPT Services Manager
Salary: £26,317.00 per annum (pro rata)
Location: Gaddum House.
Hours: 10 hours per week.

Context

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Summary.

Counsellor based within a GP surgery in Manchester, responsible for the delivery of therapeutic counselling service to adults who have been referred by their GP.

A five-hour session comprises of four 50-minute sessions for ongoing clients. Assessment sessions may be shorter to allow for additional administration requirements. The additional one hour per clinical session to cover time for administration.

Job Purpose.

• To provide therapeutic counselling to clients within a surgery setting who have been referred to our service via their GP.
• This role requires working within IAPT guidelines and using IAPT compliant processes and tools.
• Developing good working relationships with GP practice staff and adhere to GP practice procedures as well as ensuring you work within Gaddum’s organisational and service level processes and systems.
• Maintaining client records in accordance to set processes and to provide regular monitoring data.
• Additional responsibility for supporting counselling trainees who are placed within your GP practice, with an expectation to support with their induction and training.
• Responsible for developing and maintaining close working relationships with other Gaddum staff and services.
• Attendance at monthly clinical supervision sessions as well as service level meetings and other meetings and events where required.

Job Title: Therapy Administrator
Accountable to: Chief Executive
Responsible to: Assistant Head of Operations
Reporting to: IAPT Service Manager
Salary: £18,795.00
Hours: 35 Hours per week (Full time)
Location: Gaddum House and other locations as required

Job Purpose

Working as part of the Gaddum Therapy Administration Team your role will be to undertake all administrative tasks required to ensure the smooth running of the therapy services, including Improving Access to Psychological Therapies (IAPT), Child Bereavement and Palliative Care.

You will also be responsible for ensuring that new referrals are given the earliest appointment; clinical diaries are managed, capturing DNA’s/Cancellations and discharges and ensuring that all administration tasks are completed with a high level of accuracy.

You will demonstrate an appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, good  organisational skills and the ability to multi-task is key to the success of this role.

You’ve got proven administration experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Female Administrator.

Right now our Supported Housing service in Manchester is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. You are enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of completing financial returns/ records. It goes without saying that you have strong IT skills and are able to prioritise a busy workload and work to deadlines. You will work with the Service Manager to assist in the processing of referrals and returns for commissioners. In addition to this you will be expected to liaise with Housing Benefit departments and Local Authority finance teams.

This is a permanent role and will require the post-holder to work on a part time basis of 15 hours per week.

Working hours are between 9am and 5pm.

Due to the nature of the service, we are seeking a female Administrator. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

The salary for this role is £18,149.00 per annum (pro-rata).

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Closing Date: 15th August 2021 at 11:59pm. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. 

Are you a motivated, calm and efficient person?

If so, we are looking for an Administrator to join our successful and long-established team in Warrington.

As an Administrator you will:

• Be friendly with excellent communication and organisational skills.
• Be competent and familiar with key IT packages and information systems, and work well within an office environment.
• Have an ability to demonstrate a high standard of professionalism, a flexible approach to helping others and an interest in providing excellent customer care.
• Travel to other locations within the North West to assist with meetings and working alongside the Area Manager and Area Admin Manager.
• A driver is required with their own transport. Expenses will be paid.

Full training and an induction are available with excellent on-site support and team work. A driver is required with their own transport. Expenses will be paid.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,
• Competitive pay and a pension with company contribution and 28 days annual leave,
• Company paid enhanced DBS for all staff,
• A one-off bonus of £100 (subject to taxation) upon passing probation.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Fundraising Administrator

Manchester City Centre – Office Based with occasional home-working

£18,960 (plus contributory pension)

Permanent

We are looking for a driven and enthusiastic individual to join our fundraising team here with us at MAG. You will be the first point of contact for all our supporters and will ensure that donors are thanked appropriately.  This is a fantastic opportunity to support the delivery of fundraising activity in a Nobel Peace-Prize co-recipient international charity. 

Based in our Manchester office, this will be a varied and challenging role where you will  have the opportunity to develop real skills and experience in a fundraising team, enabling you to develop as a fundraising professional. You will be responsible for handling donations from supporters, recording these on our fundraising database and liaising with the Finance Team, as well as other administration to support our fundraising appeals.

You will come from a strong administration background and have a great eye for detail.  You will be an excellent communicator and team player and be able to develop strong relationships with our supporters who enable us to continue carry out of life-saving work Overall, you will be an outgoing team player, pro-active, determined and keen to help MAG achieve its lifesaving work.

In order to set us up for long term success we are open to considering flexible/alternative terms of engagement, as well as a full time employed role. 

Please indicate on your application if you would prefer to hold a full-time role or some other working pattern 

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to background checks, please visit our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

For more information on the role, and details of how to apply, please visit our website by the closing date of 11 August 2021. We do however reserve the right to call candidates sooner due to the urgency of the role.

Please note interviews for this role will be held on Tuesday 17th or 24th August.

Due to the high volume of applications that we receive, we are not able to respond to every application. If you have not heard back from us within 3 weeks of applying, it means that your application has not been successful.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs and is committed to providing responsive, person centred care which promotes the independence, wellbeing and social inclusion of the people we support. We are looking for a Recruitment Administrator (Caseloads) to join our friendly, proactive and supportive team based at our Head Office located in Stockport Town Centre - with easy access to transport and shopping links.

You will be responsible for pre-employment checks including references, DBS checks, health screening. You will be part of a highly motivated successful team to ensure we process all new starters efficiently to ensure that candidates may begin their role with Creative Support as soon as possible. You will liaise with Managers and other members of the team to ensure that files are processed as efficiently as possible and that candidates have a good experience throughout the recruitment process. We need individuals to be highly motivated, have excellent communication skills, be organised and able to work to tight deadlines with a can-do attitude.

This would be an excellent opportunity for those who have the right skills and attitude to work for a highly dynamic organisation. You will promote the highest levels of internal and external customer care, positive person-centred values and a respectful, confidential approach. This job will offer great job satisfaction to people who enjoy hard work and achieving great outcomes for our business and our people.

You will be an experienced administrator with a good working knowledge of Microsoft Office (particularly Word & Excel) and a strong attention to detail, though this role would also be a valuable opportunity for a graduate looking to begin a successful career within a not-for-profit organisation.

This is a full time role over five days with occasional weekend shift support for our Out of Hours On-Call desk.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures. 

Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and must demonstrate high standards of health and safety compliance. As a large employer of over 5,000 staff nationally we promote safety awareness and good practice, with a commitment to keeping our staff and service users as safe as possible

We are currently recruiting a Health & Safety Helpdesk Administrator, based at our head office in Stockport. This is a busy and responsible job which will offer job satisfaction to someone with a conscientious and diligent approach. You will run the Health & Safety Helpdesk, acting as a first point of contact. You will read and review all accident and incident reports, escalating concerns as required. You will be responsible for preparing a wide range of reports and statistics to meet management and governance requirements. You will also produce safety related information bulletins and campaigns

Working within the Health and Safety Team you will play a key role in ensuring a positive health and safety culture across our services. You will support the Health & Safety Team with general administration, data collection and inputting, safety compliance and reporting functions. You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism

As our Health & Safety Helpdesk Administrator you will make a real difference to the health and safety of service users and staff across our company. You will be expected to identify and follow up concerns in a proactive and professional manner. A basic interest in health and safety and the provision of social care and social housing is essential.  Further health and safety training will be provided to the successful candidate

Health & Safety Helpdesk Administrator day to day duties

• Running the Health & Safety Helpdesk and responding to enquiries
• Managing the Health & Safety email In-box
• Responding to queries and safety concerns from staff across the country
• Reading and reviewing accident and incident reports
• Inputting safety data into databases and spreadsheets
• Contributing to property safety compliance as required
• Working with the team collating audit reports and following up action plans
• Compiling data and producing reports
• Answering the phone, taking accurate messages and informing the team and senior managers of any important communications or events
• Producing information bulletins, safety campaigns  and newsletters
• Assisting colleagues with administrative tasks and follow up

Benefits of working with Creative Support

• Flexible working arrangements
• High level of training and development through our Creative Academy
• Pension with company contribution
• Free life assurance
• 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday after 2 years of service
• Mileage allowance/travel expenses
• Friendly, supportive work environment
• Career development opportunitie

A flexible and helpful approach, good customer care and excellent telephone skills are essential as you will often be the first point of contact for our staff.  You will need to have relevant administrative experience. You will also need good written communication and IT skills including the ability to accurately record accidents, incidents and other data on databases and spreadsheets.  Attention to detail and the ability to critically read documents and accurately identify facts and issues is essential. You will need to be assertive and confident as you will be escalating concerns to colleagues and senior managers.  Degree level education and experience of working in a health and safety related environment is desirable

This job could be full time (37.5 hours) or part-time subject to a minimum of 25 hours and could be worked during school hours. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station and with frequent buses into Manchester

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

POST    National Ugly Mugs – Digital Admin Assistant

RESPONSIBLE TO  NUM Executive Assistant (Marketing and Communications)

RESPONSIBLE FOR  n/a

SALARY & HOURS OF WORK

Part time – 3 days (22.5 hrs) Per Week (days and hours of work to be agreed)

Term - Fixed Term: 6 month contract with a view to extending this dependant on funding 

Salary: £24,000 (pro rata) - Actual £14,400

Annual Leave Entitlement - 19 days

Pension: Workplace pension contributions of 8% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will primarily be working from home, but needs to be able to access the office as and when required in central Manchester.  The post may involve some travel throughout the UK, and occasional work out of office hours.

ABOUT NUM:

National Ugly Mugs (NUM) is a UK-wide safety charity providing victim support and violence prevention services to sex workers, as a means to ensure greater access to justice and protection. We serve sex workers of all genders, backgrounds and modes of work. We offer a digital reporting and alerting mechanism to warn sex workers about dangerous individuals who may target them; online screening tools; and individualised support for those who experience harm from a specialist team of Independent Sexual Violence Advisors (ISVA) and other experts. We value those with lived experience in sex industries and work with them to conduct research, develop education packages to professionals, and participate in policy advocacy to change the conditions that lead to survival sex, gain rights and recognition, and improve the safety of UK-based sex workers. 

ROLE SUMMARY:

We are looking for a technologically capable individual who, through effective execution of wide-ranging and multi-faceted duties, will support the remote working NUM team in the day-to-day running of NUM and maintaining our IT systems.  The position is part time (22.5 hrs) and reports to the Executive Assistant (EA). The responsibilities of the role will require you to work closely with other teams across the organisation through digital means to support them in the execution of their duties. Skills in IT, administration, CRM systems and financial administration using Quickbooks are essential to the duties of this role, as is the ability to communicate and organise with a wide range of people using digital means.

QUALIFICATIONS AND EXPERIENCE:

• Understanding of the diversity of sex work, a sensitivity towards the complex issues of violence against sex workers alongside an awareness of sex worker rights and issues. Experiences in and from sex industries is an asset.

• Strong IT skills including the full range of Google suite products; Quickbooks; CAF Donate or other CRM platforms; WordPress; Trello; Mailchimp; Slack; and the full range of social media platforms, alongside a commitment to fully embrace digital and share your knowledge and skills as an integral part of day to day working.

PERSONAL ATTRIBUTES AND STRENGTHS:

• Excellent, sensitive communicator through a range of diverse means and to a variety of audiences;

• willingness to do routine tasks to support the NUM team to meet the charity mission;

• Natural problem-solver with a bias to action and a can do attitude;

• Excellent judgement, poise and professionalism, and ability to represent the charity;

• Able to prioritise tasks, support tasks across work teams and meet deadlines when there are competing interests and time constraints; 

• Detail-oriented and demonstrated ability to multi-tasks;

• Ability to work in teams but can be self-directed and an independent thinker;

• Drive to see what is coming around the next corner and plan for what ifs;

• Ability to understand the importance of confidentiality and maintain this to a high level;

• Flexibility and willingness to take on new tasks when required;

• Confidence working with people from diverse backgrounds;

• Resourceful; able to deliver with limited resources.

DUTIES AND RESPONSIBILITIES:

Organisational Support

• Anticipate, plan and support the NUM team for upcoming meetings, events, and other calendar commitments.

• Support the NUM team in creating and editing documents and presentations.

• Arranging resources for the NUM Team where necessary.

• Managing filing systems of admin documentation.

• Updating the internal IntraNet with documentation, resources and news to share with the team.

• Supporting the Executive Assistant in the execution and management of NUMs social media accounts.

• Provide support in responding to communication for the organisation alongside contacting donors.

• Produce reports in a timely manner from CRM systems such as Quickbooks and CAF donate.

• Provide administrative support for meetings and events.

• Provide monitoring where required to support teams.

• Providing technical support to the team through problem solving and researching information to enable the team to function effectively. 

• Identify training needs and resources to support the NUM team to use technology to its maximum potential.

Financial/Accounts Administration 

Using Quickbooks to administrate the charities finances:

• Inputting payments against set budgets

• Producing monthly reports from Quickbooks

• Reconciling bank statements

• Producing Invoicing

• updating and managing Supplier details

• Managing invoice receipts

IT Support

• Provide general administrative and systems support across NUM systems and digital products.

Additionally, you will be required to provide cover for other administrative roles that support other teams.

Commitment 

If you are passionate about ending all forms of violence against sex workers and support the full decriminalisation of sex work, we would love you to join us.   We expect our staff team to hold true to our core values of compassion, contribution, integrity and inclusion.

How to Apply:

To apply please send your CV (3 pages maximum) and cover letter (4 pages maximum) to rosie[at]nationaluglymugs[dot]org by 5pm on Friday 6th August 2021, or apply through the Charity Jobs website.  Your cover letter should set out why you are interested in the post and demonstrate with specific examples from your experience and qualifications how you are the right person for this role. Please also include 2 references (including your most recent employer) and an indication of when they can be contacted.  We will contact successful applicants by 5pm on Tuesday 10th August 2021 and interviews will take place on Friday 13th August 2021 via Zoom. Please note that if you do not hear from us by 5pm on the 10th August 2021 you have unfortunately been unsuccessful in your application this time.  Due to limited capacity we are not able to make contact with unsuccessful applicants.

Important dates:

• Friday 6th August 2021 @ 5pm - applications close

• Tuesday 10th August 2021 @ 5pm - notification of successful candidates

• Friday 13th August - interviews; please note that this date is non-negotiable

• Monday 16th August - successful candidate informed

Start date for this role is ASAP .

For further information, please visit our website.

We are committed to inclusion and equal opportunities in the workplace and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with and without disabilities. If you have any specific access requirements or any questions in relation to the role please contact:

Rosie Hodsdon

Executive Assistant

rosie[at]nationaluglymugs[dot]org

Normal working days: Monday, Tuesday, Wednesday and Friday

Overview of the area of work

The aim of this post is to provide support for families who are interacting with the Youth Justice Service and to receive referrals from Youth Justice colleagues or via Complex Safeguarding for families who need tailored support, including connecting them into community support offers – whether for advice, mental health support, practical support such as food / clothing, and access to community activities. The role encompasses elements of both advocacy and social prescription.

Community Connectors are at the heart of our approach to Social Prescribing in Salford and we are looking for an enthusiastic and person-centred individual with experience of working with children, young people and their families to join the team.

Main Tasks and Responsibilities

• Develop positive working relationships with Salford City Council’s Youth Justice Service, ensuring you have an understanding of the youth justice system and working closely with the team to identify families who may benefit from support
• Develop and maintain good communication with people accessing the service to ensure that their strengths, goals and preferences as individuals are met and connect them to relevant services and opportunities within their community to achieve these
• Manage an active caseload and regularly visit families in person at home, at community venues or at the Youth Justice Service office
• Attend Child Protection / case conferences and other key meetings as required, including building relationships with other relevant professionals
• Work in collaboration with Wellbeing Matters’ Community Connectors to identify opportunities to connect families into, as needed
• Develop and maintain effective working relationships with key relevant community-based service providers to ensure effective and smooth onward referrals e.g. other local voluntary, community and social enterprise organisations
• Undertake research to understand how housing services operate in Salford and ensure a working knowledge of the benefits system
• Monitor and record key information regarding individual’s participation in the programme including tracking their experience and outcomes and provide timely feedback to referral partners
• Support and assist with the monitoring and evaluation of the programme including producing relevant monitoring reports as well as collecting broader qualitative and outcome data from case studies, focus groups and interviews to understand how or why the delivery approach is impacting on people and the local community
• Support project development by raising awareness of the service through training, presentations and events

To build a fair education for all, we need to unlock the potential in all children – not just some. Together, we’re making it happen. Every day, our work takes us closer to a better future. But we need to do more. It’s a big challenge – and we need your help to take it on.

Recruiters are responsible for finding brilliant people to join our programmes. You will develop and own bespoke strategies for recruitment in your universities / regions and be accountable for meeting ambitious targets. Excellent relationships with your trainees, stakeholders and colleagues will be crucial. You will join a close-knit team working collaboratively to deliver results in a busy marketplace. In return, we will make sure that you’re able to develop your skills in role and continue to expand your expertise through an ongoing professional development plan. We are currently looking for two new recruiters to join our team.

• Do you have proven experience of building and maintaining relationships with a range of internal and external stakeholders, including overcoming challenges and barriers?
• Are you a confident and clear communicator, with demonstrable experience of adapting your style and approach for maximum impact?
• Are you confident at making decisions and experienced with using your judgement to take proactive action?
• Do you have demonstrable experience of planning and organising, confident in managing your time effectively independently and responding to unforeseen priorities?
• Do you have a good working knowledge of student and graduate recruitment, the education sector and our competitors?

Yes to the above? Then we want to hear from you. You might be our next University Recruiter.

Take a look at the job description and then complete an application on our careers website. Make sure you’ve got your CV and cover letter showing how you meet our essentials ready to upload.

Please note that we are reviewing applications as they come in, and scheduling interviews on a first-come, first-served basis. Early applications are highly recommended.

Ideally, you will:

• Be someone who young people easily warm to recognising you as a trusted professional
• Be able to work effectively within a team
• Have experience of working with young people, supporting emotional health and wellbeing in non-traditional settings
• Strong awareness of legislation as it applies to young people particularly focussed on mental health, safeguarding, substance misuse, criminal justice and broader emotional health and well being
• Be prepared to work evenings and/or occasional weekends as required by the role
• To contribute to the wider work of the charity and its entrepreneurial development
• Be a reflective practitioner in the role

As a worker you will be child focussed in your practice, you will be a reflective worker who engages in the opportunities to build on your practice that this role offers. You are someone who is organised in your administration and yet can work at depth with vulnerable young people and their families. You will have a knowledge base of the environment of children and family services and will bring to the role your willingness and experience to support others to change lives and safeguard as required.

Social Welfare Law Adviser (Welfare Benefits)

There is some scope for home working, depending on business need.

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.

The post holder will work as part of a well-established team, providing a reliable and effective welfare benefits advice service, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.

Our Welfare Benefits team provide a professional welfare benefits advice service, which enables clients to understand their entitlement to welfare benefits, eligibility criteria and provide assistance with applications.

As a Welfare Benefits Adviser/ Trainee, you will have/ develop a detailed understanding of the welfare benefits system. Working as part of our welfare benefits team, you will provide client support over the phone, via webchat, email and face to face.

To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support.

You will liaise with contacts within the DWP to find resolutions for escalated issues and you will understand the importance of security and data protection to ensure all data is protected in line with GDPR legislation. You will have a good standard of numeracy to perform benefit check calculations to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.

At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.

Closing Date – 4pm, 23rd August 2021

Interview Date – 1st September 2021

How to Apply

Please download the attached Job Pack which includes full details of the role and person specification.

Your CV & covering letter should be sent to the email provided

Please note this is a re-advertisement

An exciting opportunity has arisen to join Salford CVS to support our grants and investments programme.

We’re looking to recruit a full-time (37.5 hours per week) Grants Development Worker, initially on 12-month fixed-term contracts. It is our intention to extend these contract by an additional 2-years, subject to additional funding being secured.

The post-holder will assist the Grants Manager in the development and delivery of a large grants and investments programme (aimed at voluntary, community, social enterprise organisations and schools) in excess of £1m per year, largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.

Are you good with people, good at record keeping and able to write concise reports?

Our chosen candidate will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.

The production of visually-appealing case studies and summary impact reports will be a key part of the roles, together with supporting funded groups in articulating their impact and achievements.

The post-holder will be a strong team player and work closely with their counterpart, two Grants Administrators and the Grants Manager. They will also work well on an individual basis.

Full training will be provided to familiarise the post-holder with Salford CVS’ systems.

Job Title:  Employment and Integration Adviser (multiple) 

Location(s):  Birmingham and Manchester (multiple in both) 

Hours:  37.5 hours per week, with occasional evening/weekend work (TOIL provided) 

Contract:  2 year fixed term 

Salary:  £23,000 - £25,000 

Reports to:  Senior Employment and Integration Adviser or Programme Manager 

Language Requirements:  Fluency in English and at least one target language is essential e.g. Arabic, Amharic, Dari, Farsi, Kurdish, Pashto, Somali, or Tigrinya. 

The Charity 

Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home. We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations. 

Since Breaking Barriers’ inception in 2015, we have grown to support in excess of 500 refugees per year. We are really excited that we are now expanding into new regions in the UK with an exciting opportunity to expand in Birmingham and Manchester. 

We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute.

We are a team of 40 employees supported by several hundred volunteers, who are all driven and committed to helping London’s refugee community. We are looking for similarly driven and ambitious individuals keen to join an enterprising organisation where they can benefit from the opportunity to innovate and shape the direction of the charity. Colleagues who thrive are passionate, driven and have the confidence to work autonomously while remaining team players and sharing credit with all involved. 

We are looking for someone who lives and breathes our values: 

• Mission-led: our clients come before everything else. 

• Welcoming: we want all people to feel happy, comfortable and secure with us. 

• Collaborative: we are supportive and considerate, curiously exploring other viewpoints to find solutions.

• Enterprising: we are discerningly bold, entrepreneurial and have the courage to give things a go.

Role Overview 

You will take on significant responsibility in this role, enrolling new clients, managing a full caseload and delivering quality support. This involves assessing the opportunities available to each individual, helping them set goals and drawing up support plans to support them into employment, training, or education. You will work with clients online and by phone, as well as in person when it is safe to return to face-to-face delivery and monitor their progress towards goals. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients, allocating time slots according to availability and the volunteer’s specialty. We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives. 

Key Responsibilities 

We are a fast-growing charity that prides itself on its flexibility and responsiveness, and as a result your responsibilities may change, develop, and grow according to the needs and development of our programmes. 

1. Manage a caseload of clients 

• Complete enrolments to register new clients to receive Breaking Barriers support, gathering registration information and explaining Breaking Barrier’s services. You will focus on client enrolments in particular in the first 9 months of the project.

• Take responsibility for managing and delivering quality support to a caseload of clients, (depending on hours worked). 

• Work with clients to assess available opportunities and draw up support plans to support them into employment, training, or education outcomes. 

• Ensure clients who have lower levels of English and/or IT skills can join appropriate Education classes, both within Breaking Barriers and externally. 

• Monitor clients’ progression towards their goals and provide monthly written updates on progress and agreed actions.

• Look into alternative approaches and solutions where clients are not progressing towards their goals.

• Meet clients remotely (and in person when face-to-face delivery resumes) and work in collaboration with other service providers providing complimentary support. Provide contact by phone and email as required, providing guidance in an easily understood manner.

• Share knowledge and learnings with the rest of the team 

​2. Delivery and Administrative Work 

• Ensure that all paperwork and online records are completed accurately and in time for deadlines. 

• Update the Breaking Barriers database, keeping accurate records of client details, support provided during appointments, client progress and planned next steps. 

• Assist with effective monitoring and evaluation, ensuring that clients on your caseload carry out surveys in a timely manner. 

• Record summaries of clients’ appointments to ensure that accurate records are maintained. 

• Coordinate with volunteers and book appointments for clients by phone and email on a weekly basis, matching clients and volunteers by availability and specialty. 

• Create detailed briefings for volunteers to help them structure their appointments. Supervise and act as a point of contact volunteers, ensuring they are supported to deliver advice and guidance to a high standard. 

• Stay on top of internal communications and emails to ensure no opportunities for clients or deadlines are missed. 

3. Cross-Organisational Responsibilities 

• Take part in meetings both with the Programmes team and the wider organisation, sharing ideas and feedback. 

• Take up opportunities for training and development provided by different teams within the organisation, so that new skills are being learned and knowledge is being shared across the organisation. 

• Support with additional activities as required both within the Programmes team and the wider organisation. 

Considerations 

Although Breaking Barriers staff are currently working from home, when we return to face-to-face support this position will require the ability to travel regularly within Birmingham or Manchester (depending on the role) and occasionally within the UK. Occasional working outside of normal working hours, i.e. at weekends or evenings, is required to meet client need, and time off in lieu is provided. 

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. 

Breaking Barriers particularly welcomes applicants with experience of migration and/or a refugee background. 

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and 500-word statement outlining:  

• Why you are interested in the role 

• What skills and experience you would bring to be successful in this role 

Please note that applications without a covering letter will not be considered.