We’re looking for people with bags of energy who are passionate about guiding and supporting young people to be their best. Summer 2020 could be your time to grow your skill set, sharpen your CV and be part of an amazing team of youth workers, programme leaders and young people. We have a range of paid seasonal roles that will allow you to be a part of the team leading a four-week or three-week NCS experience for 15-17 year old young people. Whether you’re an NCS veteran or are looking for a new super rewarding summer experience working with young people, we want to hear from you.

Team Leader
Location: Pan-London
Salary: £1,393-£1,817* (depending on programme model)
*Salary is subject to change based on National Minimum Wage and National Living Wage for 2020

As a Team Leader you will be instrumental in creating a safe, positive and life-changing experience for a team of young people over a three or four-week programme. You will strengthen your experience in supporting young people’s development on the NCS programme by providing pastoral care, delivering inclusive curriculum sessions and supporting young people in implementing a social action project. During the residential phases, you will be required to participate in a night time supervision rota.

This is a rewarding and demanding role, suitable for those with an enthusiasm for youth development, empathy and work ethic and who are invested in the development of young people.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. You will be able to download the job description and application form.

Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Part time - 21 hours (3 days) per week

Action for M.E. is dedicated to ending the ignorance, injustice and neglect experienced by people with M.E. Despite being the largest M.E. charity in the UK, we have a small staff team and are looking for an enthusiastic and motivated Fundraising Administrator to support our planned growth and the exciting changes on the horizon.

"I'd been thinking about Fundraising for a while and Walk with M.E. seemed like the perfect fit. I can join in with the small amount of steps I can do, and my family and friends can be a part of it as well. Fundraising like this really helps people to realise there is something really important they can do to help."

This is feedback from Holly, who has M.E. Our unique team sponsored Walk with M.E. campaign is just one of the projects you'll be working on when you join our team as Fundraising Administrator. You'll have some experience of fundraising - or bags of interest and enthusiasm in learning fast - and be able to work independently, as well as part of our creative and committed team. You'll be supporting the team across a range of different fundraising streams, from community fundraising to trusts and foundations, so the ability to manage and prioritise a varied workload is a must. 

If you'd like to join the only UK charity that supports both children and adults with M.E., and help us reach even more people living with this non-visible illness, please download the application pack or contact us for more information.

We are looking for someone with a passion for detail to join our Finance team to provide administrative support. As our Finance Administrator, you will assist in handling both the day-to-day and some regular tasks, while maintaining accurate records for all transactions.

This is a part-time (20 hours per week) role offered on a 12-month fixed term contract.

Around 95% of young people do not actively engage with Church. The mission of Urban Saints is to make young disciples for Jesus, meeting young people wherever they are and introducing them to Jesus. Our vision is to be an effective disciple-making movement, reaching young people in every community in the UK and Ireland.

In return, we offer excellent benefits including:

• 25 days’ holiday (pro rata) plus eight bank holidays
• Pension scheme – we contribute 6% of gross salary to the Urban Saints pension scheme
• Life assurance
• Flexible working – we offer flexible working arrangements to optimise work/life balance
• Volunteering days – you will have an opportunity to volunteer for one of our events or a similar charity of choice for up to eight days (pro rata)

For further information and to apply, please visit our website. 

Closing date: 1st March 2020.
Interviews will be held as soon as possible after this date.

Responsible for: Administrative, financial, fundraising and operational support.

Vision of Adventure is a small but growing charity running adventurous activities for visually impaired adults. 

We are looking for the right person to take charge of the office / business side of the charity.

We need someone who is dynamic, self-motivated and who is able to work independently without day to day supervision.

This is a wide ranging job. We will consider full or part time working. In either case your main responsibility is for the running of the office. For the full time position you would also be expected to assist with practical tasks from time to time including minibus driving , moving equipment around and some face-to-face, non-technical work with our clients. 

For more details please see our website.

Based in Kendal

Closing date Wed March 4th

Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015.  The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

The role

Our trained volunteers provide practical and emotional support and information to prosecution and defense witnesses in criminal cases.

We are looking for someone with the ability to develop and motivate volunteers and who has administrative skills and is computer literate to a high standard.

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within the courts, remote link sites and Witness Service provision. You will share responsibility for the effective coordination and development of approximately 50 volunteers who support witnesses in their journey through the criminal justice system.

In this role you will also be responsible for general service administrative tasks within the courts, as well as inputting service data.
Experience of the non-profit sector is desirable, but not essential.

Citizens Advice values diversity, promotes equality and challenges discrimination. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profile.

Overall Purpose

To actively participate in Baca’s vision to see a world where young force migrants are welcomed, feel safe and have hope to rebuild their lives for a better future. To support this vision by providing effective and efficient administrative support for the Finance and HR functions of the organisation.  The role will also have other general administrative responsibilities alongside the finance and HR responsibilities.

Personal Specification

Baca is looking for someone who can help the organisation with the finance and HR administration. The role does include other general admin responsibilities. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be able to subscribe Baca’s values and demonstrate them in their behaviours. They will be very organised, practical, and able to get on with tasks that need doing on a day to day basis, managing a varied and busy workload. They will be methodical, follow processes, pay attention to detail and able to deal with a variety of paperwork. They will be very approachable and enjoy working as part of a team and supporting others.

The successful applicant will have a personal style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.

Qualifications/Knowledge/Experience

• Experience of providing administrative support for an organisation is desirable.
• Basic Accounting and Bookkeeping experience preferable but not essential.
• Strong ability to use computers well, Microsoft Office and on-line email systems.
• Experience of using Sage or other finance function (including Payroll function) is desirable.
• Experience of prioritising workload to meet competing deadlines and in a flexible way to the changing demands of Baca’s work.
• Advocate of customer care including experience of dealing with a range of customer queries and concerns in a professional manner.

Skills/Abilities

• Excellent personal organisation with a high attention to detail. Able to manage a number of tasks at any one time.
• Good teamwork, communication and interpersonal skills and ability to interact well with staff, contractors and visitors to the office and other properties.

Other Expectations

• Commitment to work within the aims, values and ethos of the organisation.
• Appointment is subject to a satisfactory Enhanced DBS check.
• Have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular.
• Ability and commitment to work within a framework of confidentiality and anti-discriminatory practice at all times.

Please download Job Description for more details. Enhanced DBS check will be required. Interviews will be on Monday the 9th of March 2020.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

The Volunteer team at Alzheimer’s Research UK is responsible for embedding an organisational approach to volunteer engagement that enables supporters to contribute effectively towards the charity’s vision, mission and goals. The Volunteering Administrator plays a significant part in contributing to the success of the team to deliver key parts of the ‘volunteer journey’ - recruiting, selecting, inducting, supporting and retaining volunteers. The role is key to engendering positive volunteer engagement and raising the profile of volunteering both internally and externally.

This is done by provide high-level customer service throughout the volunteer journey whilst contributing to the recruitment, induction, training, support, retention and exit of volunteers in line with our values and strategy of the charity. You will also be required to effective relationships across the charity to understand and fulfil volunteering requirements as well as streamline processes and improve volunteer-involvement experience.

Main duties and responsibilities of the role:

• Work across the organisation as the key point of contact for volunteer database systems (e.g. Raiser’s Edge); ensuring volunteering data is accurately imported, inputted and maintained to deliver reliable insights.
• Monitor and respond to emails in the dedicated volunteer inbox and deal with telephone enquiries.
• Oversee the administration of the volunteering application process ensuring the completion of relevant paperwork, referencing, ID badges and other areas as appropriate.
• Generate reports and other metrics to communicate the contribution and value of volunteers to the organisation.
• Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, training and induction materials.
• In conjunction with the Volunteer Coordinator, maintain volunteering profile on internal communication channels, ensuring all relevant policies, reference materials and documents are available to volunteers and employees.
• Support the organisation and delivery of volunteer recruitment, engagement community-building events to increase the profile and involvement of volunteers.
• Contribute to the review, development and implementation of robust practices, policies and procedures associated with the volunteer journey.
• Act as the key point of contact for all internal volunteer queries, responding or cascading to others as appropriate.
• Proactively, keep up to date on events and initiatives taking place across the charity, providing guidance on the requirements for the involvement and recruitment of volunteers.
• Raise the profile of volunteering by actively promoting the benefits internally and externally.
• Contribute to the volunteer selection process to assess volunteer suitability as/when required.

What we are looking for:

• Educated to A Level or equivalent relevant experience.
• Knowledge of IT packages such as Word, Excel and PowerPoint
• Strong communication skills, both written and verbal.
• Ability to work under pressure, manage conflicting priorities and changing deadlines.
• Ability to build and maintain effective working relationships at various levels across the organisation.
• Developed organisation skills with a strong attention to detail
• A conscientious approach to work and good time management skills.
• Experience of working in a customer-service or people-facing environment.
• Experience of working with partners and/or external agencies
• Experience of working with databases.
• Experience of processing and/or handling personal (sensitive) data.

Location: Granta Park, near Cambridge.

Salary: Circa £21,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

Please note that the official job title for the successful candidate will be Volunteer Executive. When accessing our online recruitment system, the role will be listed as Volunteer Executive.

The closing date for applications is 1st March 2020, with interviews to be held on the 9th March 2020. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Team Leader – Adult Services
Paignton, Devon

About Us

Working across Devon and Cornwall, Havencare is a forward-thinking charity that provides social care services for people with learning disabilities and autism.

Offering supported living and residential care services, we use a range of approaches to empower individuals, help them to be as independent as possible and nurture their potential with dignity and respect.

There are four incredible people who call the service home, who need a person with unwavering values of transparency, engagement and quality, to understand their specific needs. As such, we are now looking for a Team leader to join our team in Paignton.

The Benefits

- Salary of £9.01 per hour
- Contributory pension scheme
- Comprehensive employee assistance programme

This is an exciting and rare opportunity for a proven care worker with a background of supporting adults with learning difficulties to join a specialist charity in a crucial management role and turn our ‘good’ CQC rating into OUTSTANDING.

We offer an inspirational personal development plan, ensuring you can build upon your experience and support your future career aspirations.

You will be encouraged to share your brilliant ideas and will have the opportunity to feed into the charity’s organisational practice, benefiting all the people we support.

The Role

As the Team Leader, you will support and oversee the activities of a multi-disciplinary team working across health and adult social care.

Demonstrating a truly person-centred approach, your prime focus will be increasing quality of life, through motivation you will encourage skills development and for residents to take positive steps forward to achieve their goals.

Supporting the CQC Registered Manager, your role will also involve:

- Overseeing staff appraisals and supervisions
- Delivering support plans
- Co-ordinating regular training for your team
- Updating our reporting systems
- Ensuring rotas are in place
- Producing risk assessments

About You

To join us as a Team Leader, you will need:

- Experience of working in services with adults with learning disabilities
- A full, valid driving licence and access to your own vehicle
- Fantastic communication skills

Due to the nature of this role, the successful applicant will be subject to an enhanced DBS check and will need to provide references before commencement of the position.

Please note, applications will be considered as and when received.

Other organisations call this role Care Team Leader, Healthcare Team Leader, Care Supervisor, Residential Care Team Leader, Autism Support Team Leader, Senior Autism Support Worker, or Senior Care Worker.

Webrecruit and Havencare South West Limited are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a role where you can affect positive change as a Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are looking for a motivated individual to join us as Team Coordinator, effectively supporting the Northern Ireland Team within UK Programmes, by providing proactive and comprehensive administration and financial support.

This role is a fixed term contract for a period of 6 months.

Our UK and Global Programmes Department delivers humanitarian and development programmes, builds partnerships with institutional donors – including governments, multi-laterals and trusts – and drives lasting change. Together, we save children's lives, fight for their rights and help them fulfil their potential.

As NI Team Coordinator you will have direct responsibility in the effective and smooth functioning of the team including PA support to the NI Management Team, and additional team wide support.

To be successful you will have proven experience of providing administrative support to a busy team, be flexible with excellent time management skills and you will be able to make judgement as to when to take the initiative. In addition, you will have:

Essential Technical Skills:

• Excellent skills in work planning and managing a diverse set of priorities to meet deadlines to a consistently high standard.
• Excellent skills in setting up and maintaining administrative processes and office systems.
• Ability to understand and interpret financial data and provide accurate information to team members.
• Excellent written and verbal communications skills.
• Good analytical skills with the ability to identify key points from complex material or information.
• Highly computer literate and confident with Word, PowerPoint, Outlook and Excel.

Personal Skills:

• Ability to work with a wide range of people, in particular presenting a professional image on behalf of Save the Children.
• Commitment to learning and development, and to look for ways in which to make improvements.
• Ability to be calm under pressure and help build a collaborative team culture.
• Ability to communicate assertively, but sensitively with a wide range of people both written and verbally.
• Self-motivated, flexible and able to make judgement as to when to take the initiative.
• Discretion in dealing with confidential information.

Education/Professional Skills:

• Previous experience providing administration support to senior management.
• Experience of initiating, planning and developing areas of work.
• A demonstrated commitment and interest in the aims of Save the Children

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure. Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

Closing date: 8th March 2020

Location: Witness Service Central - Northamptonshire

Department: Witness Service - National

Hours per week: 18 hours

Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

The role

Our trained volunteers provide practical and emotional support and information to prosecution and defence witnesses in criminal cases.

We are looking for someone with the ability to develop and motivate volunteers and who has administrative skills and is computer literate to a high standard.

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within the courts, remote link sites and Witness Service provision. You will share responsibility for the effective coordination and development of approximately 50 volunteers who support witnesses in their journey through the criminal justice system.

In this role you will also be responsible for general service administrative tasks within the courts, as well as inputting service data.
Experience of the non-profit sector is desirable, but not essential.

Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015.  The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Citizens Advice values diversity, promotes equality and challenges discrimination. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profile.

- Provide administrative tasks efficiently and to a high standard to the Project team and work closely with relevant stakeholders to monitor, review and update the Fire Risk Actions, ensuring issues are managed and escalated as required.

Client Details

A large Housing Association committed to providing assistance to vulnerable tenants and people living in our communities who need support to live well and independently.

Description

• To undertake a range of administrative tasks efficiently and to a high standard.

• To work closely with relevant stakeholders to monitor, review and update the Fire Risk Actions, ensuring issues are managed and escalated as required.

• Being the first point of contact for enquiries from colleagues and stakeholders.

• To support the delivery of actions associated with Fire Risk Actions and work closely with operational managers.

• Ensure that data under your ownership is collected, managed and protected to highest standards.

Profile

The successful candidate will have:

- A can-do attitude

- Experience working on projects

- Customer Service background

- A background within the Housing sector

Job Offer

£11ph

We have a fantastic opportunity for a Development Administration Assistant to join ClientEarth at an exciting time of high growth for the organisation. The Development Administration Assistant will support the work of the Development team, both in the UK and in the US. They will be an integral member of the team and will assist the department with data management and gift administration; provide administrative support to colleagues; carry out team and project management; and assist with donor communications, funding applications and reporting as required.

The Development Administration Assistant will report to the Database Manager but work closely with all members of the Development team, especially senior team members. The post holder will have key relationships across the Development team including colleagues in the US, and more widely across ClientEarth’s programmes and functions including finance and communications.

Role requirements

The successful candidate will have experience of providing administrative support to large teams preferably within the not-for-profit sector, as well as a high aptitude for working with data, having worked with a CRM database before. They will be highly organised and able to prioritise and manage multiple tasks and priorities within a fast-paced working environment.

Further Information

ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community.

Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.

Fixed Term Maternity Cover

We are looking for a proactive individual to join our team as a Customer Services Administrator for a fixed term of maternity cover.

Whizz-Kidz is a national children’s charity with a mission to transform the lives of disabled children and young people. We work to change these young lives by providing the vital equipment, support and life skills they need. Young disabled people are central to everything we do and we strive to include their needs, voices and experiences in all our work – giving them responsibility to help shape what we do.

We are looking for a dynamic, enthusiastic and driven customer services professional to take responsibility for organisational and administrative processes in regards to the Young People’s Team, Children and Young Peoples Services (C&YP) and any other processes as requested. 

We need an individual with good knowledge of Microsoft packages and excellent communication, organisation and time management skills. You will be able to manage a varied workload and have good prioritising skills. You will be a self-starter and will be able to work independently and use your own initiative to resolve issues.

You will facilitate and support the work of the Young People’s Team, specifically in relation to Volunteering and Kidz Board. This includes booking of venues, accommodation and transport to young people as well as supporting administration related to the volunteer recruitment and retention process.

You will provide excellent customer services to all Whizz-Kidz beneficiaries and their families when responding to phone and email enquiries.

Application is by Whizz-Kidz application Form. To apply, please visit our website via the apply button.

Closing Date: Monday 24th February 2020 at 9a.m.

Interview Dates: Week beginning Monday 2nd March 2020

Please note only candidates successful in obtaining an interview will be contacted. 

No Recruitment Agencies Please.

Whizz-Kidz is committed to achieving equal opportunities in employment.

Whizz-Kidz is the working name of The Movement for Non-Mobile Children (Whizz-Kidz).

Registered charity No.802872. Company registered in England and Wales No.2444520.

Charity Registered No.SC042607.

The National Eye Research Centre (NERC) is a fundraising charity that funds eye research teams across the UK to find the causes of eye disease to develop new prevention methods and more effective treatments. We fund research in all eye diseases affecting both children and adults.

We are seeking a dynamic and organised team player with strong administration skills and a confident customer service approach. You will make an essential contribution to NERC’s growing team and will enable the organisation’s strategic development by providing excellent administrative support to a number of areas including fundraising, grant making, financial processes, and general office management. The job is initially devised as a part time role (either 3 or 4 days a week) and can be worked flexibly across the week. There is scope for the role to grow to a full time equivalent (or job share).

MAIN DUTIES AND RESPONSIBILITIES

Donations processing and records management

• Processing all postal and online donations on the charity’s CRM (Donorfy).
• Ensuring that all recurring donations are updated on Donorfy on a monthly basis and new instructions are set up in a timely fashion.
• Thanking postal and online donors using agreed existing templates for communications and within the charity’s stewardship turnaround times (48 hours).
• Regularly reviewing Gift Aid declarations and chase any that are out of date or incorrect by running the relevant, pre-prepared database queries on Donorfy.
• Running a weekly query from Donorfy to identify new donors and donors over £250 and provide the list to the CEO for bespoke stewardship.
• Ensuring that all relevant donor communications are recorded on Donorfy.
• Ensuring that donor records are kept up to date and any changes in communication preferences are adequately and timely recorded on Donorfy.
• Maintaining any relevant paper and digital donation records that might be required for auditing purposes.
• Ensuring that shared electronic files (e.g. relating to the charity’s operations, grant management, finances, etc.) are organised and maintained in a systematic fashion.
• Informing the CEO (Data Controller) of any complaint received by donors or other supporters.

Financial operations support

• Supporting the day to day financial operations of the organisation, including banking of donations and logging of incoming donations and outgoing payments.
• Paying suppliers and grants invoices.
• Carrying out monthly bank reconciliations.
• Maintaining accurate and up to date financial records in preparation for regular audit reviews .
• Running database queries to provide the CEO with financial information in preparation of quarterly management accounts and annual audited accounts.
• Providing the CEO with monthly updates on grants payments made and flagging any unexpected changes or delays on the part of grant holders.

NERC Grants Co-ordination

• Supporting the CEO in liaising with applicants, the Scientific Advisory Committee, and NERC Trustees to provide a list of fundable major projects at the charity’s annual grant making round.
• Supporting the CEO in liaising with applicants, advisory panel, and Chair of Trustees to provide a list of fundable seed grants at the four grant-making rounds per year. 
• Communicating with successful and unsuccessful applicants on the outcome of their applications using existing templates and forms.
• Issuing successful applicants with grant award contracts and terms and conditions.
• Supporting the CEO in maintaining an up to date database of peer reviewers.
• Keeping up to date records of all existing grant commitments, including all relevant financial information on each grant.
• Within agreed procedures, ensuring that quarterly invoices from grant holders are received on time and for accurate amounts.
• Issuing payments of grant holder invoices.
• Within agreed criteria and procedures, ensuring that all projects progress reports are received on time and with a satisfactory level of detail.

Legacy administration

• Supporting the CEO in all aspects of legacy administration with guidance and under supervision.
• Logging all correspondence with estate executors on Donorfy and maintain up to date paper records of estate administration correspondence with executors suitable for auditing.
• Maintaining up to date financial records of all estates in administration to enable legacy income forecasting.
• Alerting the CEO of any unexplained estate administration delays incurred by executors by regularly reviewing all estates in administration.
• Supporting the CEO in liaising with the next of kin wherever possible for stewardship purposes and to gathering information on the donor which could be used for legacy marketing purposes.

Events

• Providing logistics support to the organisation of donor engagement and stewardship events.

General office management

• Acting as the first point of contact for the charity by handling inquiries by phone, email, and post.
• Ensuring that all relevant reports are updated on the Charity Commission’s website and updating information whenever necessary.
• Keeping up to date folders on Trustees information.
• Supporting the CEO with the planning and running of Trustees Board meetings, including distribution of papers and typing of meeting minutes.
• Booking meeting rooms and catering for internal and external meetings.
• Maintaining adequate stationery supplies to ensure the smooth running of the office.

The postholder may also be expected to carry out other duties, which may be reasonably requested. As such, the job may involve occasional evening and weekend work, for which time off in lieu can be claimed.

PERSON SPECIFICATION

Knowledge, experience and qualifications

Essential:

• You have a University degree or equivalent OR Business and Administration Level 3 Certificate (NVQ).
• You have at least 2 years’ experience working in a public facing administrative role.
• You have demonstrable experience of office management, committee servicing, budget monitoring, creating and maintaining reporting schedules, updating databases and using them to produce reports.
• You have a solid working knowledge of Microsoft Office suite, especially Word and Excel.

Desirable:

• You have worked in a fundraising charity.
• You have worked in a grant making organisation.
• You have experience of bookkeeping and you have a working knowledge of Sage and Xero.
• You have experience of administering a grants to external organisations, including monitoring expenditure on grants awarded by the organisation, and creating and updating schedules for grant holders to report back to the organisation on grant expenditure and project outcomes.

Skills and attributes

Essential:

• You are polite, courteous and customer focused.
• You have excellent communication skills (verbal and written).
• You are able to work with minimum supervision, are proactive and take initiative, e.g. by identifying problems, proposing solutions and escalating issues appropriately.
• You have a flair for implementing efficient systems and processes and continually seek to improve operational procedures.
• You have strong organising skills, you are meticulous and have excellent attention to detail.
• You have a positive team ethos and are keen to contribute to the overall success of the charity.
• You are able to work to tight deadlines and manage multiple priorities.
• You are resilient and able to adapt to changing priorities.

General

• You maintain high standards of personal appearance, conduct, respect for company property and reputation.
• You work within the appropriate company policies and procedures including health and safety.
• You maintain confidentiality of information about customers, suppliers, contracts, tenders and other commercially sensitive matters.

ADDITIONAL INFORMATION

• This position has a 6 months’ probation period.
• 30 days paid annual leave (pro rata) plus public holidays. 
• Up to 5% matching employer’s contribution to the charity’s workplace pension scheme (NEST).
• Flexible working considered.
• Free onsite parking at the Almondsbury site.

HOW TO APPLY

Closing date: Wednesday 26th February  

Invitations to interview:           Friday 28th February

Interviews:  Wednesday 4th March