Team lead jobs in birmingham
Empower Technology, lead innovation: Join us as our Infrastructure & DevOps Team Lead!
Are you passionate about building secure, scalable, and resilient technology platforms? Do you thrive in a collaborative environment where your leadership shapes the future of cloud and DevOps practices?
We're looking for an inspiring Infrastructure & DevOps Lead to join our team and drive operational excellence for Victim Support's critical services.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
What You'll Do:
- Lead and mentor a talented team of Infrastructure Engineers and DevOps specialists.
- Shape and deliver our infrastructure and DevOps strategy, ensuring our Azure and AWS environments are robust, secure, and future-ready.
- Oversee cloud operations, automation, and CI/CD pipelines-championing best practices in Infrastructure as Code and container orchestration (Kubernetes, AWS Lambda).
- Collaborate across teams to deliver integrated, secure, and high-performing solutions.
- Ensure compliance with security frameworks (ISO27001, GDPR) and drive continuous improvement in service delivery.
Who We're Looking For:
- A proven leader with hands-on experience in infrastructure and DevOps roles (ideally 2+ years).
- Expertise in AWS and Azure cloud environments, Infrastructure as Code (Terraform/CloudFormation), and automation tools (GitHub Actions).
- Strong background in CI/CD, containerization (Docker/Kubernetes), and cloud security.
- Excellent communicator and mentor, able to engage stakeholders at all levels.
- Committed to fostering a diverse, inclusive, and high-performing team culture.
Why Join Us?
- Make a real impact supporting vital services for Victim Support.
- Work remotely with a supportive, forward-thinking team.
- Opportunities for professional growth, learning, and certification.
- Be part of an organisation that values innovation, well-being, and work-life balance.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
Ready to Lead the Way?
If you're excited to drive technology transformation and empower others, we'd love to hear from you! Apply now and help us shape the future of Victim Support's technology estate.
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About This Job
This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of both the Army Cadet Force (ACF) and Combined Cadet Force (CCF) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.
Essential Skills
· A recognised qualification or proven success as a graphic designer or creative media officer, ideally in a fast-paced, multi-project environment.
· 1 year of hands-on graphic design experience.
· Proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign; Premiere Pro and After Effects desirable).
· Strong portfolio demonstrating creativity, versatility, and attention to detail across print and digital media.
· Knowledge of contemporary graphic design practices.
· Excellent organisational skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 14th December 2025.
We reserve the right to close the role advertisement early if we receive a large number of applicants.
Interviews will be held in person in Aldershot in the week commencing Monday 5th January 2026.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
As Interim Finance Manager, you’ll oversee day-to-day finance operations, maintain robust financial systems, and ensure statutory obligations are met working with our Finance Director and CFG staff. You’ll prepare management accounts, support budgeting processes, and manage year-end audits in collaboration with our internal team and external auditors.
What You’ll Do
• Ensuring the smooth running of day-to-day finance operations.
• Maintaining accurate financial records and systems.
• Preparing of management and year-end accounts.
• Liaison with auditors on detailed queries for the 2025/26 year-end audit.
• Facilitating effective communication between the finance team and wider organisation.
• Contributing to the development of financial processes and controls.
Bookkeeping and financial operations
• Manage the finance inbox daily, ensuring timely responses.
• Upload purchase invoices received via email to Iplicit (our finance system) and add to bulk payment run once approved by budget holders; follow up on outstanding approvals.
• Add approved staff expenses to the payment run in Iplicit.
• Post invoices from external portals (e.g. JustGiving, Click Travel, Worldpay) into SAP (our CRM).
• Upload payment runs and customer refunds to the bank, sending associated reports to the FD for authorisation.
• Ensure Iplicit is up to date with bank postings.
• Prepare monthly bank and other balance sheet reconciliations as part of management accounts pack.
• Prepare payroll reports as required (payroll is outsourced) and credit card transactions for posting into Iplicit.
• Produce ad hoc financial reports as requested by the CFG team.
• Prepare and submit quarterly VAT returns (these are automatically prepared in Iplicit).
Management accounts, budgeting and year-end
• Prepare monthly management accounts and transaction listings for each budget holder within a tight deadline.
• Maintain monthly deferred income schedules and other balance sheet reconciliations.
• Prepare year-end financial reports and supporting schedules.
• Complete the audited accounts reports for our two entities, liaising with auditors and CFG team as required.
• Respond to auditor queries and provide requested documentation.
• Update and circulate budget templates to budget holders during planning; consolidate returned templates.
What We’re Looking For
- Proven experience in finance management.
- Strong knowledge of book-keeping, VAT, and compliance.
- Familiarity with finance systems (Iplicit and SAP desirable, training is available).
- Excellent organisational and communication skills.
- Ability to work collaboratively and meet deadlines in a fast-paced environment.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV and answer the three screening questions. The deadline for applications is 09.30 on Thursday 27 November, and shortlisting will take place that week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
- An extra three days' leave for the office Christmas closure.
- Wellbeing week closures
- Time off for personal health appointments.
- Hybrid and remote flexible working options.
- Four paid volunteering days every year.
- Health cash plan via HSF
- Enhanced sick pay, as well as enhanced parental and adoption leave policies
- Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
- Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
- Access to interest-free employee loans or salary advances.
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
This is an interim role and we are looking for someone to start as soon as possible.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Domestic Abuse Practice Lead to join the National Support team working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
As our National Lead for Domestic Abuse, you will:
- Lead the development and delivery of a national approach and best practice for domestic abuse services, working collaboratively with internal experts and stakeholders.
- Drive the continual improvement of service quality, embedding robust procedures, quality assurance frameworks, and evidence-based practice.
- Oversee the creation and implementation of resources, tools, and interventions that support victims and enhance service effectiveness.
- Champion co-production with victims, ensuring their experiences inform service design and delivery.
- Support the development of funding bids and new service opportunities, working closely with the Business Development Team.
- Build and nurture relationships across the organisation to ensure consistent, high-quality support for people affected by domestic abuse.
About you
You will have:
- Demonstrable experience developing and delivering services for victims of domestic abuse, ensuring accessibility and engagement for people with diverse backgrounds and needs.
- In-depth knowledge of the criminal justice system and its impact on victims.
- Experience working in partnership to support domestic abuse service development and delivery.
- Proven ability to engage with victims in co-production, and a strong appreciation of the dynamics of domestic abuse in different settings.
- A track record of effective project management and stakeholder engagement in complex organisations.
- Thorough knowledge of safeguarding issues and practical experience of safeguarding policy and processes.
- Commitment to equality, diversity, and inclusion, and to removing barriers to support.
Additional requirements
- Regular travel across England and Wales.
- Flexibility to work occasional evenings or weekends.
- Mental resilience to work with inherently traumatic subject matter.
- Competence in digital skills, including Microsoft Office and case management systems.
- Commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults (background checks may be required).
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK: Telemarketing Strategy Lead
Ready to architect transformational change? Lead one of Save the Children’s most critical fundraising streams—Legacy, Acquisition, and Loyalty—and help secure the future of global children’s rights.
Role: Public Impact – Telemarketing Strategy Lead
Salary: c.£39,000–£42,900
Contract: Fixed-term (6-months, extension to perm on results), Full-time
Location: Remote-first
Deadline: Interviewing on a rolling basis
Save the Children UK is a global powerhouse working tirelessly to build a world where every child is thriving, heard, and valued. From emergency response in Gaza and Ukraine to tackling child poverty in the UK, we address the biggest challenges facing children with proven expertise and unwavering commitment.
Our Public Impact Group is reshaping how millions of people in the UK give, volunteer, and act for children. We're not just building a fundraising operation—we’re galvanising a modern movement that mobilises the nation to protect children’s rights and futures.
The Role
Working across Public Impact, this role focuses on sustainably increasing the quality and value of our telephone fundraising programme by continually testing, learning, and innovating—with safeguarding at its core.
You’ll support squads across Public Income and Engagement, collaborating within a multi-disciplinary team. Success in this role relies on building strong internal relationships and driving ambitious, measurable results.
You’ll bring a deep understanding of the telemarketing landscape to rigorously hold agency partners to account—asking the right questions, overseeing operations, and ensuring campaigns deliver against targets and KPIs. Your analytical insights will inform decisions at every level, turning data into strategic action.
Who We're Looking For
We value proven capability and expertise over long checklists. We’re seeking a results-focused, innovative, and adaptive leader who thrives in complexity and is motivated to apply their professional experience to achieve life-changing outcomes.
Experience
-
Telemarketing Leadership: Experience managing telemarketing delivery within a charity, or leading agency work for non-profit clients.
-
Agency & Systems Knowledge: Strong understanding of the telemarketing landscape and agency models (e.g. Stratcom).
-
Compliance: Knowledge of charity marketing regulation, with the ability to embed safeguarding and compliance practices.
Why Join Us?
Immediate Impact: Your expertise directly fuels a global movement for children’s rights, supporting life-changing work in emergencies and long-term programmes.
Supported Leadership: You’ll have the backing of a leadership team that truly understands fundraising, in a well-resourced environment where you can lead with confidence.
Purpose-Led Culture: Join an organisation committed to inclusion, integrity, and meaningful impact.
How to Apply
If this role has grabbed your attention, we’d love to hear from you.
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
- Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
- PCS Birmingham
Successful candidates for the post of Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 20 November 2025
Interviews will be held in person: Thursday 4 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Grade: Band 3, Region
Salary:
Regional Spine points 37-33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Date: November 2025
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Policy and Public Affairs Manager will play a key role in positioning Action for pulmonary Fibrosis as the leading voice in improving PF care. The postholder will take a leadership role within the Policy and Public Affairs team, providing strategic direction on our key policy priorities. Working with the Director of Policy, Research and Involvement, you will lead the development and implementation of policy initiatives that align with the organisation’s strategic priorities including OneVoiceILD, our movement to bring transformational systems change to how NHS services are delivered across the UK.
This is a highly visible position, working in collaboration with healthcare and allied health professionals, commissioners, researchers, voluntary sector partners and within the wider respiratory community. As a member of APF’s Organisation Leadership Group, the PPA Manager will collaborate to drive operational delivery of strategic priorities, coordinating cross-team activity, support organisational communication and culture, and review risks, procedures and operational performance.
Key Areas of the Role:
OneVoiceILD: Lead an effective OneVoiceILD movement, our vehicle for transformational systems change in the NHS.
Policy: Provide leadership on our policy priorities across all four nations of the UK.
Public affairs and influencing: Lead a strong programme that brings our policy and influencing priorities to life through targeted engagement with key stakeholders.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.
We are looking for a creative, driven, compassionate, Communications Lead to develop, lead, and implement an integrated communications strategy that supports our ambition to double the number of adults learning to read with Read Easy UK by the end of our current strategy.
As a strong communications generalist, with strategic and operational expertise, the Communications Lead will work closely with employees, volunteers and other key stakeholders to strengthen the charity’s national brand and position. This role covers all aspects of communications including media relations, digital communications, brand communications, stakeholder and internal communications.
The post holder will shape and deliver communications activity that inspires, informs, and engages our key audiences, including volunteers, potential Readers, funders, the media, and partners across the UK.
The successful candidate will be strategic and agile and will enjoy shaping strategy alongside delivering communications activity. This is a standalone role, leading and delivering internal and external communications for the organisation in collaboration with other key partners.
Location: Fully Remote/Home-based with very occasional travel to regional groups as required and for up to 3 team meetings per annum (currently held in Birmingham).
Reports to: Read Easy UK CEO.
Line Management: Volunteers and freelancers, and potential for future employees.
Start date: January 2026 (or sooner).
Salary & Benefits
- Salary: Up to £15,200 - £22,800 depending on hours (Up to £38k FTE).
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles.
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period).
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
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Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals.
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Training and Development opportunities and resources – we are developing plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application or have any questions in advance of an application, please do contact us.
Please download the applicant pack for full job description and person specification and for details on how to apply.
The closing date to apply for this opportunity is Sunday 30 Nov 2025 (11.59PM).
Should you be shortlisted, the first round of interviews will take place online on Tuesday 2nd December 2025.
We anticipate a second round of interviews on the afternoon of Wednesday 10th December 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Libraries Connected is seeking a Research and Evaluation Manager to join our newly formed Policy, External Affairs, and Research Team. This is a unique opportunity to shape and deliver impactful research and evaluation across the public library sector.
You’ll lead internal research and data projects, provide in-house evaluation for programmes, and manage external research partnerships—including with academic institutions. Your work will directly inform advocacy, communications, and strategic decision-making.
We’re looking for someone with strong research and analytical skills, experience in managing complex data, and the ability to translate findings into accessible outputs. You’ll be collaborative, detail-oriented, and confident working independently across multiple projects.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
JOB PROFILE
JOB TITLE: Lead Trusts & Grants Officer
RESPONSIBLE TO: Senior Trusts & Grants Manager
HOURS OF WORK: Full time 35 hours per week
LOCATION: Home working/ Hybrid
DURATION: Permanent
SALARY / GRADE: £32,330
KEY WORKING RELATIONSHIPS
• Senior Trusts & Grants Manager
• Trusts & Grants Officer
• Director of Fundraising, Marketing & Communications
• Chief Operating Officer
• Senior Leadership & Service Managers
• Grant making trusts and foundations
• Major Donors
PURPOSE OF THE ROLE
The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.
MAIN DUTIES AND RESPONSIBILITIES
Fundraising and Grants Management
• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.
• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.
• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.
• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.
• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.
• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.
Team Management and Development
• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.
• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.
Personal specification
Knowledge and experience
• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)
• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)
• Experience in writing persuasive proposal documents and bids (E)
• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)
• Experience in supporting service teams to deliver complex projects on time and to budget (E)
• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)
Qualifications and Education
• Graduate level or equivalent significant professional experience in fundraising/bid
Skills and abilities
• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)
• Shows good professional judgement (E)
• Can successfully operate matrix management of complex projects at a national level (E)
• Delivers high quality work with minimal supervision and direction (E)
• Able to communicate clearly and engage with stakeholders at all levels (E)
• Is successful in securing positive external relationships with stakeholders and supporters (E)
• Demonstrates personal credibility (E)
• Demonstrates experience and ability in impact reporting (D)
• Ability to research the sector to identify the best prospects (D)
• Has the capacity to deal with complex issues and is good at problem solving (D)
• An exceptional administrator with excellent organisational and writing skills (E)
• Self-starter, used to working to deadlines and delivering against KPIs (D)
Accountability
• Shows previous experience of achievement of income targets (E)
• Shows previous experience of excellent funder or similar relationship stewardship (E)
• Able to contribute to the development of income growth strategy and strategic goals (D)
Behaviours
• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross-functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Values the opinion of others. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Healthcare Partnerships Lead
Hours: 22.5hr hrs per week, (3 days, Tuesday and Friday core days)
Location: Homebased within the UK with a requirement to travel independently and support in person events, conferences and meetings
Reporting to: Director of Programmes and Partnerships
Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager
Salary: £35,000 per annum (FTE)
About the role
Do you have a proven track record of building impactful partnerships in the healthcare sector? Do you want to make a meaningful difference at the world’s leading multiple sclerosis healthy lifestyle charity?
We are seeking a dynamic Healthcare Partnerships Lead, to drive forward our Healthcare Engagement Strategy, ensuring that more people understand the importance of healthy lifestyle in managing MS symptoms and progression. You will lead the development and delivery of initiatives that align with our strategic vision—ensuring that everyone affected by MS knows that hope and possibility exist beyond diagnosis.
Healthcare professionals play a pivotal role in the lives of people with MS. As the first point of contact, they are the primary source of trusted information and support. Given the lifelong nature of MS, these relationships can span decades, making it essential that we engage meaningfully with the healthcare community. By fostering strong partnerships, we can ensure that more professionals are equipped to share evidence-based lifestyle interventions and offer hope from the very beginning.
Why this role matters
Since 2012, Overcoming MS has been at the forefront of promoting an evidence-based approach to the self-management of MS using healthy lifestyle choices alongside medication. Although there is no cure for MS, we help people with MS to live well by making informed lifestyle choices.
Over the past 18 months, we have laid a strong foundation for this work:
· Identifying key barriers to supported self-management in MS.
· Co-developing educational resources to support healthcare professionals
· Piloting projects with healthcare professionals.
· Refining and presenting data to demonstrate the value of our approach.
Now, we are ready to build on that momentum—and we need you to take it further.
Key responsibilities
· Lead the successful delivery of the Healthcare Engagement strategy, identifying and promoting engagement with our key audiences and stakeholders, in accordance with the NHS 10-year plan.
· Raise awareness with healthcare professionals of the importance of healthy lifestyle in managing MS symptoms and disease progression, resulting in expanded access to supported self-management for people with MS.
· Lead the development and delivery of strategic projects that engage healthcare professionals.
· Raise the profile and credibility of Overcoming MS, our information, events and courses, positioning us as the go-to charity for lifestyle and living well with MS.
· Increase the impact of our HCP education module, through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.
· Work closely with our internal Evidence Gathering Group, our Medical Advisor, and Information and Research Manager to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors.
· Develop a wide network of key healthcare professionals to inform our strategy, provide expertise, expert review of materials, and content (podcasts, webinars, blogs)
· Co-produce posters, abstracts and academic articles to present at key conferences.
· Identify and attend key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness.
Other responsibilities
· Create meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.
· Empower people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.
· Identify opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.
· Raise our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.
· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.
What you will bring
· Proven experience in healthcare partnership development and stakeholder engagement.
·Strong understanding of the challenges facing people living with a lifelong condition such as MS, including the emotional, physical, and social impacts along with a strong understanding of the NHS, Public Health and the UK health care policy landscape.
· A proactive, independent professionalism with the ability to problem solve.
· Strategic thinking with a collaborative, hands-on approach
· Strong understanding of health inequalities and community-based health initiatives.
· Excellent communication, presentation and influencing skills.
· Confidence to attend meetings as sole representative of the charity and ability to get oneself there independently.
· Intellectual flexibility, with the ability to embrace and deal with complexity.
· Passion for improving lives through lifestyle and wellness interventions.
· Comfortable working remotely, attending events during evenings and weekends.
· Experience as a senior healthcare lead or similar role (Desirable).
· Experience and knowledge of neurological conditions (Desirable).
First stage interviews to be held online: Wednesday 3rd December and Thursday 4th December
Second stage interviews to be held online: Friday 12th December
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
We are looking for someone who:
- Demonstrates excellent interpersonal skills and the ability to build trust with key stakeholders
- Has experience of supporting the wellbeing of caring professionals, ideally with those in Christian ministry
- Is familiar with the Anglican diocesan structures and culture
- Is a strategic thinker with experience in partnership development
- Shares our vision to see flouishing clergy
This newly created role within St Luke's is supported by a generous grant from the Henry Smith Foundation to develop our wellbeing programmes over the next three years. The Associate Director will engage with dioceses and individual clergy as they explore and embed our wellbeing programmes.
The post holder will represent St Luke's and our Christian ethos within senior diocesan teams and help shape and deliver our strategic vision for flourishing clergy. This role will support the advancing clergy reflection programme and support dioceses, other networks and communities and Theological Educational Institutions in establishing wellbeing practices.
The role is home based with travel around the UK as required. There will be a requirement to be in London at least once a month for team meetings.
This role carries an occupational requirement for the postholder to be a practicing Christian, in accordance with Schedule 9, Part 1 of the Equality Act 2010. The role involves representing and upholding the Christian ethos of St Luke’s in both internal leadership and external engagement.
Please see job pack for more information.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join MSI UK as a Lead Analytics Engineer and make a real impact with your skills.
Are you ready to lead transformative analytics in a mission-driven organisation? At MSI Reproductive Choices UK, we’re looking for a Lead Analytics Engineer to shape the future of data-driven decision-making in one of the world’s leading providers of sexual and reproductive healthcare.
Hours: Full time, 35 hours per week
Contract: Permanent
Salary: £58,969.32 - £64,866.26 (Depending on experience)
The Role
As Lead Analytics Engineer, you’ll:
- Design and deliver impactful analytics solutions using Power BI and Azure Analysis Services.
- Lead a team of analytics professionals, mentoring and setting best practices.
- Introduce machine learning and AI to support predictive insights.
- Collaborate with stakeholders to drive data-informed decisions across the organisation.
What You’ll Bring
- Proven experience in analytics, BI, or data science with both hands-on technical delivery and leadership responsibilities.
- Expertise in Power BI, SQL, and semantic modelling.
- Experience applying ML / AI techniques (e.g., predictive modelling, NLP) to real-world problems.
- Excellent communication skills and a passion for mentoring.
- A degree in a relevant field or equivalent experience;
- Relevant certifications in Power BI, Azure, or data science are a plus.
What We Offer – More Than Just a Job
We support your wellbeing, growth, and work-life balance with a range of benefits:
Financial Benefits
- Competitive salary with clear progression
- Up to 5% employer pension contribution
- Blue Light Card discounts
Health & Wellbeing
- 24/7 Employee Assistance Programme
- GP consultations via Doctor Line
- On-site Mental Health First Aiders
Work-Life Balance
- Bank holidays and weekends off
- Birthday bonus day off
- Family-friendly policies
Career Development
- Training and development
- Accredited apprenticeship opportunities
- Clear career progression routes
Ready to lead with data? Apply now and drive meaningful change.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
We’re on the lookout for a Fundraising and Partnerships Marketing Manager to join us for a 12-month fixed-term contract during a truly exciting period, our 50th anniversary year. If you love bringing campaigns to life, working with brilliant people and making a real impact through meaningful marketing, this could be a fantastic opportunity for you.
You’ll get stuck into leading creative, integrated campaigns across digital and traditional channels – particularly on social media, email and print - helping us reach more supporters, raise awareness and inspire action across a mix of corporate partnerships, fundraising initiatives and special events. You’ll work closely with lots of different teams, collaborate with content creators and external partners, and use your experience to tell powerful stories that connect with target audiences.
We’d love to hear from someone who enjoys multitasking across busy and varied projects, has a great feel for what makes audiences tick, and is full of ideas and enthusiasm, especially in such a milestone year. If this sounds like your kind of role, even if you don’t tick every single box, we’d be really happy to hear from you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
The role is to support the Head of Fundraising Volunteering and Communications to achieve the overarching fundraising strategy, maximising opportunities for income generation as well as strategic aims for SIFA Fireside.
As part of a small team, the post holder will be responsible for managing all supporter and donation information on the fundraising database, regularly importing payment data from a range of sources and leading on the monthly reconciliation process. The post holder will also provide data selections and reports for SIFA Fireside’s supporter mailings and campaigns. When required, they will co-ordinate and support campaigns
Key tasks:
1. Planning and delivering fundraising projects and campaigns, awareness events and legacy campaigns.
2. Building and maintaining excellent relationships with donors including regular Open Weeks.
3. Working with the Communications Assistant to produce assets and distribute social media content related to fundraising.
4. Supporting with managing fundraising volunteers to include Corporate Volunteer Teams and conversion to individual givers.
5. Maintaining fundraising webpages and maintaining external donation platform accounts.
6. Managing and updating fundraising resources and literature including digital, print, t-shirts, and collection tins.
7. Overseeing the recording of all payment and donor data in our CRM database Beacon, including importing donations from a range of platforms.
8. Overseeing the processing of Gift in Kind donations, running associated campaigns and scheduling callouts for needed items.
9. Managing the storing of Gift Aid declarations, talking to donors knowledgeably about tax effective giving and submitting monthly Gift Aid submissions to HMRC via Beacon.
10. Producing and monitoring fundraising KPIs.
11. Acknowledging all donations, new and cancelled regular donors and external fundraisers and providing stewardship with external fundraising events and collections.
12. Monitoring the fundraising inbox and distributing supporter communications via email and MailChimp, while managing supporter contact consent and updating SIFA Fireside’s mailing list.
13. Ensuring work is carried out in accordance with the fundraising regulator and GDPR and always working within charity legislation and best practice.
14. Providing support to the Head of Fundraising and Communications with ad hoc requests for data on finances, donors, and charity services.
15. Undertaking any other reasonable duties that may be required to support the admin team.
*This is not an exhaustive description of the job. Aspects will change over time and the job holder is expected to contribute to its development and progression.
Working conditions:
The Fundraising Officer post will be based at 48-52 Allcock Street, Digbeth, Birmingham B9 4DY, however there can be some flexibility dependent on the weekly schedule and agreement with your line manager.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.


