Team leader jobs
Do you want to take on the exciting opportunity of leading an innovative team and playing a key role in preventing rough sleeping?
About the role
We have an exciting role available for a motivated and passionate leader to join the Lewisham Assessment and Recovery Centre (LARC) team as a Service Manager.
The LARC service aim is to provide a service to support people to avoid rough sleeping, and act as rapid move on service for people with history of sleeping rough and move into suitable alternative accommodation. In the rewarding role of Service Manager, you will:
- Oversee the day to day running of the service, support and manage a team across the project.
- Work closely with local authorities, other housing providers, health and other specialist services to identify support for the clients and rapid move-on.
- Provide line management and motivational support to a high performing team.
- Liaise with partner agencies to build and maintain effective relationships to support effective service delivery.
- Work on site Monday – Friday in Pagnell Street, Lewisham.
About you
We are looking for a motivated and passionate manager to lead and support a team across the project. You will have a genuine interest in the overall aims of the service, and demonstrate:
- A creative and dynamic approach, with excellent communication skills, and the ability to build relationships and negotiate with a wide range of partners and external audiences.
- The ability to operate in a fast paced environment and manage a varied workload and multiple priorities.
- Knowledge and understanding of the housing and support needs of people experiencing homelessness.
If you want to play a part in this positive impact of this integral preventative service, we encourage you to apply!
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 15 December 2025
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Ready to take the next step in your career? Join St Mungo’s as a Deputy Manager and lead a passionate team making a real difference for people affected by homelessness. We're recruiting for two Deputy Managers.
Islington - Permanent Contract
Rosebery Avenue is a 24/7 Skills and Employment service with 22 self-contained flats, supporting residents into training, education, and work. As Deputy Manager, you’ll lead a small, dedicated team in a psychologically informed environment, working with partners like St Mungo’s Recovery College to deliver tailored support.
We’re looking for an enthusiastic and reliable leader with excellent communication skills and a proactive approach to problem-solving. You’ll be passionate about high-quality care, eager to learn, and committed to supporting your team and clients. This is a fantastic opportunity to develop your management career and make a real impact in a supportive setting.
Camden - Fixed Term contract for 12 Months (with possibility of becoming permanent)
Endsleigh Gardens supports people with a history of homelessness and complex needs, including mental health, substance use, and alcohol issues. We provide a safe, recovery-focused environment where clients can rebuild their lives and work towards independent accommodation.
As Deputy Manager, you’ll lead and inspire staff to create a psychologically informed service that drives meaningful change. You’ll play a key role in delivering high-quality support to vulnerable individuals facing significant barriers.
Key responsibilities in this role will be:
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Support the team with day-to-day service management and development.
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Lead and motivate staff through effective line management and supervision, ensuring a person-centred, recovery-focused approach.
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Respond to incidents and work with the management team to maintain high health and safety standards.
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Build strong partnerships with external organisations to achieve the best outcomes for clients.
Work mainly Monday–Friday office hours, with occasional flexibility to meet service needs.
About you
This will be a fantastic opportunity for someone to be proactive, take a lead and build their management skills. If you can demonstrate the below, we encourage you to apply!
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The ability to negotiate with a wide range of internal and external partners to build positive working relationships.
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Good planning and organisational skills with the ability to effectively prioritise your own time and workload.
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Knowledge and understanding of the housing and support needs of people experiencing homelessness, and a genuine interest in supporting people to transform their lives.
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You'll have previous experience leading a team, as well as some experience of motivating and empowering staff and/or volunteers to take responsibility for delivering a high quality service.
All candidates will be considered for both vacancies, however if you a specific preference for location, you may state this on your application.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 10th December 2025
Interview and assessments on: 19th or 22nd December 2025
*Advert may close early should we receive a sufficient amount of applications.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £23,970 per annum (Full Time) rising to £24,480 per annum after successfully completing six-month probation period
Location: Caerphilly
Contract Type: Permanent in line with funding - Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
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35 hours per week (full time)
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Generally, Monday to Friday, with occasional evening and weekend work
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Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during these times.
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Mandatory hwb days as part of a rota
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All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
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Participate in the organisation’s Tier 2 emergency on-call rota (paid)
Accountable to: Project Manager
Purpose of the post:To provide specialist, trauma-informed support to individuals who are homeless or at risk of homelessness because of experiencing domestic or sexual abuse, harm or violence
Specific responsibilities:
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Deliver specialist, trauma-informed support to a case load of adults and families, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency. #
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Contribute to an environment where support is psychologically informed, compassionate, equitable, and grounded in integrity—where every individual feels safe, heard, and supported.
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Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
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Work collaboratively with the team to provide Hwb cover in line with the agreed rota, ensuring individuals can access planned or emergency appointments, either in person, on the phone or online.
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Receive referrals into the service and carry out Initial Contact Assessments collaboratively, identifying the most suitable support options based on individual needs and preferences. Complete risk assessments and develop risk management plans, including the SafeLives DASH risk indicator and safety planning.
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Work closely with the team to manage and maintain the outreach waiting list, ensuring timely updates, regular contact, and effective triage for individuals.
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Work in partnership with individuals to identify support goals and outcomes, co-developing and regularly reviewing needs assessments, risk assessments, and support/safety plans
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Provide clear advocacy, signposting and referrals to internal and external services, guided by the individual’s expressed needs, interests, and readiness —such as social services, police, parenting support, health, legal advice, DWP, housing, education, recreation, and Cyfannol’s internal services (e.g. group work, sexual violence services, counselling).
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Build and maintain respectful, collaborative relationships with external agencies, and attend multidisciplinary meetings to promote the needs and rights of individuals through trust and partnership.
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Maintain factual, person-centred, accurate, timely, and confidential records of all casework and service activity, using Cyfannol’s Case Management System and other internal records
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Contribute to audits and reporting, engaging positively supporting service evaluation and development and recognising the value of reflective learning and continuous development.
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Encourage and support adults and children to have a voice within Cyfannol and the wider sector, for example by completing surveys, sharing feedback, and participating in relevant events
General responsibilities:
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Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
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Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
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Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
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Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
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Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
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Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
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Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
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Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date: 12th December 2025
Please download and read additional documents on our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Service Manager
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £40,100
Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required as per resident and service requirements. All managers, including this position will take part in the out of hours on call duty.
About the Role
We're looking for a Service Manager to join our team based in RBKC. You will manage multiple dispersed services within the area. In this role, you will support your team to deliver person centred care and support to residents who face multiple and complex needs which includes mental health challenges, substance use challenges, and homelessness. You will be a natural leader, able to support a team with your knowledge and experience to provide the best support to the residents, through empowerment and upskilling.
You will support them to deliver a seamless and supportive service which enables residents to overcome personal challenges and to achieve their goals. We're looking for someone who is solution focused, has a passion for the resident group we support, and driven to make a lasting change to lives. This is a 12 month fixed term contract with the view that it may be extended into a permanent position in the future.
Some Key Responsibilities include:
- Leading and motivating a team to deliver high quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
About You
We are seeking a passionate, driven leader to run this service and make a real difference for people with multiple and complex needs. You will be knowledgeable about the needs of our residents and able to support the team in delivering excellent care. You will bring energy and passion to the role, work flexibly to meet service needs, and contribute new ideas and opportunities to develop the service further while maintaining high standards of excellence.
- Confident leadership skills and ability to inspire and motivate a team and residents directly
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
COMMUNITY HUB LEADER
Oasis Hobmoor, Wash Lane, B25 8FD
Full-time (40 hours per week, 1 FTE)
Contract: Permanent
Salary: £35,570 per annum
Opportunity
Oasis is looking for a Community Hub Leader who can combine an entrepreneurial flair and excellent leadership skills to lead Oasis Hub Hobmoor through the next phase of its growth.
We are seeking an experienced Community Hub Leader who will bring fresh vision, take the community on the next stage of its journey together as a movement and bring innovation as well as stability to the charity, which has become an anchor, and a place called home for the local community.
The post holder will lead the local charity – which over the last 8 years has grown considerably, in terms of staffing, income and projects (including food pantry and café, football training and teams, a wide range of adult education, advice and support, an array of community classes and holiday provision).
About us
Oasis Hub Hobmoor is a local charity situated in South Yardley, Birmingham, at the meeting point of three wards: Tyseley and Hay Mills, South Yardley, and Yardley West and Stetchford.
Our aim is to help create a local community where people of all ages and stages feel included, know they can contribute, and realise a deep sense of belonging. We are actively engaged in creating a community that is characterised by trust, safety, and opportunity.
Key responsibilities
This is a key role as you will be responsible for strategic oversight of the local charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Academy Principal, volunteers and members of the local community to develop a joined up local vision for the community.
Some of the specific duties of this role include:
· Establishment and coordination of a range of provision such as family support, holiday clubs, volunteering and community empowerment projects.
· Maintaining and building supportive working partnerships across the community and various groups.
· Leading strategic development (e.g. comms, income generation, MEL).
· Planning, resourcing and coordinating the community plan, measuring impact.
· Strengthening the local Oasis Movement.
About you
This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:
· A strategic mindset, and experience of leading community delivery and growing projects.
· Innovative use of resources and budget management to maximise funding, with a track record of securing income.
· A thorough knowledge and understanding community work.
· An education to degree level or equivalent and /or relevant professional qualification.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work.
What we offer
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
Application process
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Monday December 8th 2025. Stage 1 interviews will be held on either 10th or 11th December via Teams and the final stage will take place on Wednesday 17th December in person at Hobmoor.
Please send us your CV and cover letter.
To arrange a visit or an informal conversation about the role, please visit the Oasis Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Every day, Black men face stark inequalities in prostate cancer care - 1 in 4 will be diagnosed, and they’re more likely to be diagnosed at a later stage. At Prostate Cancer UK, we’re determined to change that. Our new Black Health Equity Strategy 2025–2030 is bold, ambitious, and shaped by Black men for Black men. As Programme Manager, you’ll play a pivotal role in turning this vision into reality, leading projects that save lives and transform experiences.
What the job involves
As Black Health Equity Programme Manager, you’ll be at the heart of delivering our bold new Black Health Equity Strategy 2025–2030, designed by Black men, for Black men. This is a hands-on role where you’ll turn strategy into action, ensuring that every milestone is met and every programme makes a real difference.
You’ll:
- Lead delivery of projects tackling health inequalities, from early diagnosis initiatives to culturally informed support programmes.
- Coordinate cross-functional teams across Health Services, Fundraising, Communications, and Finance to keep everything on track.
- Manage impact reporting, ensuring we measure what matters and share results with senior stakeholders.
- Line manage a Senior Impact Officer, coaching and developing talent.
- Represent the charity at key meetings and events, acting as a trusted ambassador for Black health equity.
Expect to work on projects that eradicate treatment disparities, improve quality of life through personalised support, and ensure Black men are diagnosed early. This is your chance to make a tangible impact on health equity.
What we want from you
We’re looking for someone who is:
- Passionate about health equity and motivated to champion change for Black men.
- Experienced in programme management, with the ability to lead complex projects and manage multiple stakeholders.
- Skilled in communication, able to translate technical detail into clear, compelling messages.
- Knowledgeable in public health or health equity, with relevant qualifications or experience.
- A natural leader who is solutions-focused, calm under pressure, and committed to continuous improvement.
- Tech-savvy with working knowledge of Microsoft Office tools.
- An advocate for equity, diversity, and inclusion, bringing an open mind and collaborative spirit.
If you’re ambitious, driven, and ready to help us deliver life-changing outcomes, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 7 December 2025. Applications must be submitted by 23:45 UK time.
Interviews: will be held in person on Monday 15 December 2025 or later that week.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
£45,000 - £50,000 per annum, plus 8% pension contribution
35 hours per week
Permanent role
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming on occasions, plus a requirement to travel for events
What You’ll Do:
As our Head of Fundraising, you will play a vital role to help deliver the League’s vision of a kinder society where animals are no longer persecuted in the name of ‘sport’. Your responsibilities will include:
- Driving the development and delivery of the charity’s individual giving programme and all related activities, projects and materials (both offline and digital)
- Maintaining and growing income, ensuring income targets are met while expenditure runs within budget
- Managing and co-ordinating planning and reporting across the Fundraising department
- Ensuring excellent service is delivered to supporters
Who You Are:
We need a strategic-thinking and inspirational leader with a passion for animal welfare, who possesses:
- Significant experience in a fundraising or marketing role within a comparable organisation
- Experience of developing and managing income generating campaigns
- Proven experience of leading teams
- Proven experience of CRM systems, HMRC and gift aid regulations
- Excellent project management skills
Why Join Us:
We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days of annual leave, plus public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.
Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter.
The client requests no contact from agencies or media sales.
Project Manager - Future Fund Programme
THE KINGS FUND
Location
London (Central), London (Greater)
Salary
£48,905 - £58,402 per annum + benefits (salary range will increase in January)
For over a century, The King’s Fund has worked to improve people’s health and care. We tackle the thorniest questions facing our health and care system, and in turn society. We do this through our research, analysis and insight; leadership and organisational development with health and care leaders; convening and events; and partnering with others. With bold thinking for better health, we’re on a mission to inspire hope and confidence that we can create a world where everyone lives a healthy life.
Shape the Future of Innovation in Health and Care
This is a unique opportunity to join The King’s Fund and help shape the future of innovation, digital transformation, and AI preparedness in a mission-driven organisation.
We are looking for a talented and adaptable Project Manager to support the next phase of our Future Fund programme, a strategic initiative launched in autumn 2023 to explore how emerging technologies and new ways of working can enhance our relevance, impact, and internal capability.
The Future Fund is central to how The King’s Fund positions itself for the future. It’s about more than technology, it’s about fostering a culture of curiosity, experimentation, and human-centred innovation across the organisation.
About the role
As Project Manager, you will:
- Lead the day-to-day project management of the Future Fund programme, coordinating across multiple workstreams.
- Support the delivery of key projects, including our headline initiative on AI, digital and leadership.
- Facilitate workshops, innovation sprints, and co-creation sessions with internal and external stakeholders.
- Work closely with our Technical Lead for AI and Automation to embed insight-led experimentation across the Fund.
- Develop governance, reporting, and evaluation frameworks to ensure accountability and learning.
- Help build a community of practice to support digital and AI capability across the organisation
This role is ideal for someone who thrives in ambiguous, multi-stakeholder environments, and who brings a mix of project management expertise, creativity, and strategic thinking.
About You:
- We’re looking for someone who:
- Has proven experience in project management
- Is confident working across teams and engaging diverse stakeholders
- Brings strong organisational and communication skills
- Is curious, collaborative, and comfortable with complexity
- Has experience or interest in AI, digital tools, or emerging technologies.
Why join us?
The King’s Fund is an independent think tank working to improve people’s health and care in England. We combine research, policy, leadership development, and practical support to help shape a system that is compassionate, equitable, and future-ready.
This role offers the chance to be part of a programme that is helping us evolve how we work, how we lead, and how we support change across the health and care system.
Interviews plan to take place: 6 January 2026.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBT+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer.
Employee benefits & values
Cycle to work scheme, Employee assistance programme, Enhanced pension, Health & wellness benefits, Hybrid working, Published gender paygap
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
As part of our close partnership with our NHS colleagues, you will join a team working at the heart of two world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.
The Role
This role will take day-to-day ownership of key operational processes across Cosmic’s NICU and PICU support, ensuring smooth delivery, strong relationships across hospital teams, and the continual improvement of internal systems.
The Operations Executive plays a central role in keeping Cosmic running smoothly across both hospital sites and Cosmic HQ. This is a hands-on and varied position, combining operational coordination, ownership of key processes, and direct support to Cosmic’s Senior Leadership Team. This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by supporting our service delivery and fostering continuous engagement.
You will be responsible for maintaining high operational standards across our service delivery programmes, ensuring our units are well-stocked and supported, coordinating fulfilment activities, improving our internal systems, and helping strengthen Cosmic’s visibility within the hospitals.
This is an excellent opportunity for someone organised, proactive and compassionate, who enjoys taking ownership and making things work well for others.
Key Responsibilities
1. Operational Coordination Across PICU and NICU
• Act as a consistent and trusted operational contact for unit staff across St Mary’s and Queen Charlotte’s.
• Enhance Cosmic’s visibility in the units, ensuring noticeboards, communications and information materials are up to date and on brand.
• Lead end-to-end coordination of operational tasks across both sites, ensuring high standards and reliable follow-through.
2. Nutri-Care Campaign
• Coordinate Nutri-Care food deliveries to Cosmic HQ and our units.
• Distribute food items to NICU and PICU units at St. Mary’s Hospital and NICU at Queen Charlotte’s.
• Oversee stock storage at St Mary’s, Cosmic House, and Queen Charlotte’s, maintaining clear logs and ensuring resources never run low.
• Review family and staff feedback from the Nutri-Care surveys and share themes with the Service Delivery Manager to support service improvement.
3. NICU Welcome Bags & Corporate Volunteering
• Take ownership of stock levels for NICU Welcome Bags across both units, ensuring they are always ready for families.
• Work with NICU teams to develop practical solutions that ensure every family receives a Welcome Bag within 24 hours of arrival on the units, monitoring consistency and resolving any barriers.
• Prepare materials and coordinate logistics for corporate volunteer packing sessions, acting as the Cosmic lead on the day.
4. Stock & Supplies Management
• Maintain regular routines to check, restock and record Cosmic items on PICU and NICU units.
• Oversee stock of cereals, tea, coffee and other essential items that support families and staff.
• Maintain accurate inventory logs and recommend improvements to stock processes.
5. Office & Systems Management
• Manage routine supplier relationships and monitor service standards.
• Process and code invoices for approval and support compliance tasks such as health and safety checks, first aid and fire safety.
• Maintain organised shared drives and digital filing systems, ensuring they are up to date and easy to navigate.
• Ensure all Cosmic office equipment is functional and well-maintained.
• Coordinating diary bookings and logistics for meetings, events, and training.
• Overseeing health and safety compliance (first aid, fire safety checks).
• Support onboarding and leaver processes for new staff and volunteers.
• Manage Cosmic’s relationship with the NHS Post Room, overseeing all incoming and outgoing mail.
• Coordinate logistics for meetings, events and staff activities, ensuring information flows efficiently.
6. Support to the Senior Leadership Team
• Provide high-quality executive support including diary management, meeting coordination and travel arrangements.
• Prepare briefing and meeting notes, collate information for internal or trustee papers, and support follow-up on key actions.
• Undertake small operational projects or research tasks with minimal supervision.
7. Continuous Improvement
• Identify opportunities to improve operational efficiency, stock processes and internal systems across the charity.
• Recommend changes to the CEO, COO and support implementation.
• Champion consistency and high standards across Cosmic’s operations.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays.
• £200 professional development budget annually
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
To be considered for this role, please answer the screening questions in full.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across SE London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times – with time off in lieu (TOIL) available and travel expenses all covered
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across SE London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 25 December 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service.
Main duties and responsibilities:
· Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers
· Maintain and improve our performance at the top of the charity retail sector nationally
· Hold oversight of leases and ensure effective lease management
· Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity
· Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims
· Project manage the process of new shop openings as required
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
· Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity
· Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM
· Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge
· Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the ‘owned brand’ and social impact
· Accountable for ensuring a programme of community engagement and events where our shops are community hubs
· Leading projects including lead responsibilities in the set up and opening of new shops
· Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance
· Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates
· Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required
· Embeds equality, diversity and inclusion across trading processes and practices
· Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector.
· The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation
· As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners
· Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers
· Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation
· Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships
· Hold oversight of leases and ensure effective lease management
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Project manage the process of new shop openings as required
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
We are looking for an enthusiastic Volunteer Officer to plan and deliver our new Volunteer Strategy. This role involves leading and coordinating our voluntary role holders across different roles and integrating with the wider work of the team.
We want someone who is passionate about volunteers and who will rise to the challenge set by our Chief Officer for all our work to have a clear fingerprint of volunteers demonstrated. The post holder will have latitude to develop a modern, exciting, and vibrant volunteer base and will work across the team to embed new roles which enable us to spread our reach further into the District.
We work closely with the local health and social care system to use our volunteer’s skills and lived experience to support Patient Safety Walkabouts and Patient Led Assessments of Care Environments (PLACE). We also have the power and responsibility to deliver Enter and View visits as a Local Healthwatch organisation. The Volunteer Officer will coordinate and oversee these activities to continue our successful partnership approach.
We are committed to providing social value to the local population, we do this through our opportunities which include volunteering, collaborating, work experience, and placements.
Purpose
To have responsibility for the Healthwatch Wakefield Volunteer Strategy. To lead on recruitment, co-ordination, and support of a diverse range of volunteers for Healthwatch Wakefield; including a ‘buddy’ system to help overcome barriers to involvement. To facilitate and maintain an activity and training record, and report on volunteer contributions on a regular basis. To remain up to date with relevant legislation and good practice in volunteering. To review and develop the roles available for volunteers in Healthwatch, working collaboratively with volunteers, contributors and the team.
Main duties and responsibilities
- Promote and deliver volunteering opportunities
- Recruit, induct, support and develop volunteers
- Lead Enter and View visit planning and coordinate patient safety activities
- Provide leadership for the volunteer programme
Person specification
Essential Criteria:
- Experience of supporting and supervising volunteers, including recruitment and induction.
- Experience of producing systems and procedures for volunteers.
- Experience of delivering and co-ordinating training.
- Experience of working with a diverse range of communities.
- Experience of working in partnership and with external stakeholders.
- Experience of report writing.
- Communication, facilitating, and liaison skills.
- Ability to confidently build and maintain professional relationships.
- Ability to work as part of a team and to collaborate with others.
- Good planning and organisational skills, including ability to prioritise workload.
- Able to work effectively under pressure and to deadlines.
- Able to produce succinct, articulate and well-formatted documents and reports.
- Ability to understand, interpret and analyse basic financial information
- Competence in IT skills and internet use.
Desirable Criteria:
- Experience of developing a volunteer policy.
- Experience of working with volunteers within a health or social care setting.
- Experience of managing a project budget.
- Knowledge of the third sector in Wakefield District and the environment within which it works.
- Knowledge of health and social care structures.
Your local health and social care champion
The client requests no contact from agencies or media sales.
We’re looking for an empathetic and skilled Facilitating Trainer to join our Lived Experience Training team, supporting autistic trainers and trainers with learning disabilities to co-deliver the Oliver McGowan Tier 2 Training.
This nationally recognised programme helps professionals in health and social care better understand and meet the needs of autistic people and people with learning disabilities. You’ll play a key role in ensuring that trainers with lived experience are supported, empowered, and able to deliver engaging, high-quality training sessions.
We actively welcome applicants from all backgrounds and identities, particularly those with lived experience of autism, learning disability, or neurodivergence, and from groups currently underrepresented in our workforce.
You will:
- Support co-trainers with lived experience to prepare for and deliver Oliver McGowan Tier 2 sessions
- Provide practical support around travel, accessibility and session preparation
- Ensure that training venues and materials are adjusted to meet trainers’ individual needs
- Work collaboratively with the wider Lived Experience Training team to manage session registers, feedback and administration
- Promote inclusion, respect and empowerment in every training interaction
We’re looking for someone who can demonstrate:
- Understanding of the barriers faced by autistic people and people with learning disabilities, and a commitment to inclusion
- Experience delivering face-to-face training, ideally in health, social care or education settings
- Strong communication and organisational skills, with a collaborative approach
- The ability to balance supporting co-trainers’ needs with those of learners
- Confidence managing practical arrangements and adapting to varied situations
We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests or adjustments that would help you thrive in this role.
Why join us?
Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages and abilities across Sussex. Our Lived Experience Training project empowers autistic trainers and trainers with learning disabilities to influence change and build professional confidence.
You’ll join a welcoming, values-led team dedicated to inclusion, development, and the power of lived experience to make a difference.
Closing date: 9:00am, Monday 8 December 2025
Interviews: Week beginning 15 December 2025
This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant may be subject to a DBS check.
In your cover letter think about how your experience, skills and abilities help you to meet each criteria specified in the person specification. Address each of the criteria in turn. It is important to provide evidence of what you say with examples. Specify your own experience and not the general work of your office or project. As well as your previous work experience, tell us about other relevant experience such as community, voluntary, leisure and other interests. Please include any other skills and abilities that could help you do the job. We place a great deal of emphasis on equal opportunity. It is therefore vital throughout your answers that you incorporate relevant equal opportunity issues.
The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy.
The Special Events team is responsible for the delivery of Battersea’s high profile special events, such as events with Battersea’s royal patron, receptions for our high value supporters, fundraising dinners and lunches, as well as smaller cultivation and stewardship events.
This role will work with the Special Events & Stewardship Manager and Special Events Assistant to manage and deliver a programme of events to achieve income targets and growth and support the larger special events for Battersea Dogs & Cats Home.
Overall Objectives:
- Strategically plan, manage, and deliver on income targets and non-financial goals through a programme of high value fundraising and stewardship and cultivation events.
- Increase levels of fundraising and retain long term support for Battersea through excellent relationship management with key external supporters and colleagues across Battersea.
- Evaluate and monitor special events performance and ensure evidence and learnings inform future activity, working with the Special Events & Stewardship Manager to research and propose new opportunities for events.
- Help the Special Events Assistant in their work and support wider team and organisational objectives.
- Provide overall support to the special event programme, implementing processes to ensure the smooth running of the team and events.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 12th December 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Carers Bucks
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five to adults supporting loved ones through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that.
Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.
Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated.
Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are
Kind
We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues.
Inclusive
We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role.
Collaborative
We work together – with carers, partners and one another – to listen, learn and improve outcomes.
Innovative
We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do.
Reliable
We are informed, trustworthy and confidential. We do what we say we will - every time.
As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support. This new role is part of that process.
About the Role
In this newly created role, you will work directly with the CEO, providing oversight and direction to Team Leaders to ensure that services operate effectively and meet contractual requirements. You will be passionate about making a difference to the lives of unpaid carers in Buckinghamshire, with the ability to make an impact quickly. You’ll bring proven hands-on experience in a similar role working with a team to establish effective and innovative ways to deliver services.
Main Responsibilities
1. Strategic and Operational Leadership
· Hold overall accountability for service performance and quality, working through the Adult, Young and Hospital Carers Team Leaders who lead day-to-day operations
· Ensure alignment with our strategic priorities and our commissioned outcomes.
· Contribute as an active member of the Senior Management Team, supporting organisational strategy, planning and delivery.
· Ensure that all carer services operate cohesively, with smooth transitions between age groups and consistent quality standards.
· Use data and feedback to drive service improvement and innovation.
2. Service Delivery and Quality
· Oversee the effective management of the Adult, Young, Young Adult and Hospital teams.
· Embed a culture of high performance, reflective practice and continuous learning.
· Ensure strong safeguarding practices are central in all services
· Ensure systems are used consistently for case management, data recording and reporting.
· Work with the Diverse Communities Worker and other leads to ensure services are inclusive, culturally sensitive and responsive to the needs of underrepresented groups
· Oversee the effective involvement of volunteers within carer services, working with the Volunteer Manager to ensure they are well-supported, trained and valued as integral members of the team.
3. People Leadership and Team Development
· Foster collaboration and a supportive team culture built on the Carers Bucks values.
· Line-manage and support the three Team Leads, ensuring clarity of priorities, effective supervision and professional growth.
· Support wellbeing, resilience and a sense of shared purpose across teams.
4. Safeguarding
· Act as Designated Safeguarding Lead (DSL) for Carers Bucks, providing advice and guidance to staff on safeguarding issues, ensuring compliance with policy and statutory requirements, and escalating concerns appropriately.
· Maintain oversight of all safeguarding cases across the organisation and support Team Leaders in their DDSL responsibilities.
5. Partnership and Representation
· Provide strategic coordination across thematic leads (Diverse Communities, Hospitals, Volunteers) to ensure alignment and shared priorities across services
· Represent Carers Bucks strategically with partners across social care, education and health.
· Support the CEO in relationships with commissioners, primary and secondary care, schools and VCSE partners to enhance identification and referral of carers.
· Champion the voice of carers of all ages through partnership boards, networks and other forums.
6. Performance, Impact and Reporting
· Monitor performance against contract outcomes, KPIs and quality standards.
· Work with our Data Lead to ensure accurate reporting and a strong evidence base for our work.
· Analyse trends and learning to inform service design and improvement.
· Contribute to quarterly and annual reports for commissioners and trustees.
· Provide effective feedback upwards to the CEO.
7. Organisational Contribution
· Contribute to strategic planning, risk management and organisational development.
· Represent Carers Bucks at events, conference and key campaigns
· Lead on the co-design of new approaches, including digital and preventative models.
· Stay abreast of local and national developments in carers’ policy and practice.
· Undertake other duties as reasonably required by the Chief Executive.
Personal Attributes, Skills and Experience
Essential Experience or Qualifications
- Proven experience of operating at a similar level, leading a services team in the charity sector.
- Proven ability to lead, motivate and develop teams to achieve shared goals.
- Proven ability to quickly make an impact.
- Experience of delivering training or presentations to external audiences.
- Experience of report writing and using data to inform decisions.
- Proven experience of a commitment to Diversity and Inclusion.
- Experience of safeguarding principles for both adults and children and experience in applying them.
- A full UK driving licence and or access to own transport.
Desired Experience or Qualifications (not compulsory)
- Previous experience of working with carers, health and social care professionals.
Essential Skills / Knowledge
- Strategic thinker, able to translate organisational priorities into clear operational plans.
- Confident decision-maker who can balance compassion with accountability.
- Skilled at managing change and fostering a culture of learning and improvement.
- Strong time and project management skills, able to balance competing demands.
- Excellent written, verbal and listening skills, with the ability to adapt communication to different audiences.
- Good general level of IT skills.
- Confident and persuasive when engaging with professionals across health, education, and social care.
- The ability to represent Carers Bucks positively and credibly at a senior and strategic level.
- Skilled in building and maintaining productive partnerships and networks.
- Understanding of equality, diversity and inclusion, and how to embed this in service design and delivery.
- Confident using data and outcomes measures to monitor impact and inform service development.
- Confident with figures.
Desirable skill / knowledge
- Well-informed about carers’ rights, challenges and available resources.
- Awareness of developments in health, education and social care policy, and their implications for carers.
Personal Attributes
- Empathic, approachable and emotionally intelligent.
- Self-starter who is organised, proactive and solution focused.
- Calm under pressure, able to prioritise and make sound judgements.
- Collaborative and team-oriented, with a positive “can-do” attitude.
- Committed to the values and ethos of Carers Bucks and to supporting carers’ wellbeing.
- A willingness to actively participate in training and development opportunities.
- Ability to work flexible hours, occasional evening/weekend work as required.
Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development.
By joining our team, you will:
- Play a key role in shaping our future: You will support the CEO and guide the team as we enter our retender.
- Make a lasting impact: Your work will directly support unpaid Carers of all ages, enabling them to access the right support, at the right time, in a way that works for them.
- Be part of a supportive, passionate team. You will work with dedicated colleagues who are committed to making a difference and supporting one another.
If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.
Employee Benefits Include:
· 25 days annual leave + Bank Holidays (increases with length of service)
· 3x Christmas Closure Days
· Up to 5 days paid Carers Leave
· Regular training and development opportunities
Diversity and Inclusion
We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
How to apply
Please submit a CV and covering letter via our online portal. Successful candidates will be invited to a first interview by 24th November 2025.
We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address can be found on application portal) - we will do our best to accommodate you.
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire.




