Team manager volunteer roles in croydon, greater london

Kurapa Moyo

Contextualising wellness to the realities of African women through community, care and intention

At Kurapa Moyo, we address the critical gaps in mental health and wellness advocacy across Africa, focusing on the unique challenges faced by youth, women, and marginalized communities. The social and environmental challenges we tackle include:

• Stigma Around Mental Health: Cultural stigma prevents many individuals from seeking support. We work to normalize conversations around mental health and provide accessible resources to empower individuals to prioritize their well-being.

• Youth Mental Health Disparities: Many young people, especially in underprivileged settings, lack the tools and safe spaces to process mental health challenges. We create programs that educate and equip youth to become advocates for their mental wellness and their communities.

• Workplace Wellness for Women: African women often face intersectional barriers, including gender bias and workplace burnout. We design initiatives that promote holistic wellness, encouraging work-life balance and resilience-building practices.

• Trauma and Collective Healing: The lingering effects of historical and social trauma require intentional spaces for healing. Through programs like creative transcendence journeys, we focus on collective recovery, fostering communities that thrive emotionally and mentally.

Our mission is to cultivate a culture of care and resilience, breaking barriers to wellness and inspiring sustainable change.

At Kurapa Moyo, we believe that healing and resilience grow through intentional community, education, and advocacy. Our solution focuses on creating accessible, transformative programs and spaces that empower individuals and communities to address mental health challenges effectively. Here's how we achieve this:

• Wellness Advocacy Training Program: This flagship initiative trains young leaders to become mental health advocates. By equipping youth with the knowledge, tools, and networks to create change, we foster a generation of proactive wellness ambassadors who can impact their communities.

• Workshops and Healing Spaces: We design and facilitate workshops tailored to specific groups, such as women in the workplace and youth navigating mental health stigma. These sessions combine storytelling, evidence-based practices, and culturally relevant approaches to promote self-awareness and collective growth.

• Creative Healing Journeys: Our creative transcendence programs use art, storytelling, and communal dialogue to address trauma and encourage emotional recovery. These journeys are particularly impactful in creating safe spaces for collective healing.

• Digital Outreach and Campaigns: Leveraging social media and online platforms, we amplify mental health education through campaigns like “Mental Health at Work,” targeting stigma reduction and wellness promotion among African audiences.

• Collaboration with Communities: We work alongside community members and organizations to co-create solutions, ensuring our programs address localized needs while promoting ownership and sustainability.

We are looking for individuals who are passionate about amplifying wellness and making it as accessible as possible to African women.

Programs Assistant

Volunteer Role Description (remote, unpaid)

As a Program Assistant for our wellness advocacy training program, you will play a key role in supporting the program's smooth operation. You will assist Mojisola, who leads the program, in recruiting facilitators and participants, coordinating activities, and ensuring effective delivery. Your work will contribute directly to the success of our wellness advocacy initiatives, ensuring they align with the mission and objectives of our organisation

Responsibilities:

• Facilitator & Participant Recruitment: Assist in identifying and recruiting qualified facilitators and participants for the wellness advocacy training program.
• Program Support & Coordination: Provide logistical support for program activities, ensuring smooth execution.
• Collaborate with internal teams to ensure that program needs are met and that resources are available.
• Stakeholder Coordination: Maintain communication with program participants, facilitators, and other key stakeholders to ensure alignment and a smooth workflow.
• Documentation & Reporting: Help manage program documentation, track participant engagement, and assist in compiling data for reporting. Aid in monitoring program outcomes and collecting feedback.
• Collaboration: Work closely with the Program Manager to support any program needs, including arranging meetings and ensuring program goals are met on time.

Key Requirements:

• Strong organisational and communication skills
• Ability to manage multiple tasks simultaneously
• Experience or interest in wellness advocacy, community outreach, or related fields
• Comfortable with both administrative duties and program coordination
• Proactive and able to work independently while collaborating with a team

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. We hold a prime position on the picturesque Church Street and from our little pink shop we raise lifesaving funds for Save The Children’s work both in the U.K. and abroad. As well as raising awareness on sustainable fashion and fashion climate activism, we’re a hub of excitement and passion!

Our Stoke Newington Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Advisor will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager. 

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Advisor to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. 

 The Data Protection Advisor will play a pivotal role in guiding our clinic through the data protection processes. This entry-level position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection. 

 This is an exciting opportunity to join a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. We offer a supportive and collaborative work environment with opportunities for professional growth and development. 

At a glance

Join our team of amazing volunteers and help us at various fundraising collections, special events and sporting challenge events throughout the year.

What will I do?

Roles vary depending on the event. You may be involved with: 

• Collecting donations with our collection buckets
• Manning a charity stand at an event
• Cheering on our challenge event participants at a race
• Marshalling a race route
• Welcoming guests at events
• Selling raffle tickets
• Offering general information about the charity and our services to the public
• Speaking at events, collection cheques
• Being a friendly face to represent the charity!

Time commitment

No minimum commitment is required but we would be grateful if you could attend at least three events a year. You will be emailed when opportunities come up to then discuss availability.

Location

The majority of events take place in the Borough of Bromley but we also have some events in south London and Kent.

What will I gain?

• Experience of supporting charity events (all proceeds come to The Maypole Project)
• Become part of a friendly staff and volunteer team at The Maypole Project

What skills will I need?

• Strong interpersonal skills
• Enthusiasm 
• Reliability & Punctuality

*We always welcome specialist skills, so please do let us know if you are confident with any of the following/or anything you think may be of use (facepainting, balloon modelling, public speaking etc.)

About The Maypole Project

The Maypole Project provides a lifeline of support for children with complex and life threatening illnesses and their whole family; aiming to relieve and help preserve the mental and physical well-being of children and young people who have complex medical needs. We provide a range of support services to all members of the family from diagnosis through treatment and beyond.

Thanks for your interest in volunteering for The Maypole Project

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Join the Board of The Gestalt Centre as a Treasurer or a new Trustee, and help shape their ambitious growth strategy with the life-changing approach to counselling, psychotherapy and organisational development – applications from first time Trustees are very welcome.

• Interviews will be held in June 2025

About The Gestalt Centre

The Gestalt Centre is an established educational and therapy charity, supporting the mental and psychological well-being of individuals, groups, and organisations.

Gestalt is a humanistic life-changing approach to life, counselling and psychotherapy. It enables people and organisations to manage change, develop meaningful relationships and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

We are a dynamic organisation and run several accredited counselling and psychotherapy courses, along with professional development programmes for practitioners and organisations. We also offer affordable therapy and counselling and are a hub for a range of health and wellbeing practices for people in the community.

We value awareness and change, collaborative working, diversity and the view that we are all connected and therefore together responsible for our communities.

About the roles

The Gestalt Centre is a registered charity with a Board of Trustees and a Board of Directors. The Trustees are responsible for ensuring that the organisation carries out its purposes and for overall planning and good governance. The Directors (executive and non-executive) make decisions about strategy, the running of the organisation and oversee the work of the Psychotherapy faculty, the Counselling faculty and the management team.

Purpose of the role

Trustees are legally responsible for all aspects of the Charity, including:

• agreeing the purpose and strategy
• ensuring the Charity is financially viable
• making sure a charity does what it was set up to, which includes making decisions about how it is run

Operational matters are delegated to the CEO and the Executive.

Who we are looking for

We’re also seeking new Trustees who can strengthen our expertise in critical areas as we look to strengthen our Board to devise and deliver our ambitious plans. We are keen to hear from people with experience in one or more of the following areas:

• Events management 
• Fundraising
• Property 
• Higher Education
• Marketing and Social Media 

We are looking for a new Treasurer who will be a strategic thinker with good knowledge of charity accounting and the Charity SORP, and can ensure sound financial management. You will bring commercial acumen to guide our financial strategy during a transformative period.

You will also oversee our financial governance, reserve investment, and risk management while contributing your broader strategic insights and experience across all aspects of our work.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Interviews will be held in June 2025.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Barnes Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Blackheath Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note, that we are unable to provide visa sponsorship for this post. 

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital fun

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our East Dulwich Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied. We would also love to hear from people willing to volunteer on Sundays. 

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. Please let us know if you are willing to volunteer on Sundays.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Seeking Trustees

Are you passionate about your local area, and keen to contribute your skills to help people in Barnet who are in need? We are delighted to invite applications to become a Trustee of Barnet Giving, Registered Charity Number 1188459. We are seeking a Chair, Treasurer and three other trustees.

After a successful start, where we funded and supported projects for people in need, we are now looking for new Trustees to lead the organisation in a period of development. Barnet Giving enables local people, communities, charities and businesses to give their time and skills in support of local causes. Are you a fundraiser, an investor, a collaborator, a people-person, or a community activist? If so, read on to find out how you can get involved!

Introduction

Barnet Giving is a place-based giving initiative in the London Borough of Barnet. It enables local people to give time, skills and money in support of local causes. We bring together individuals, communities, charities, businesses and statutory partners to contribute their time, skills and experiences to make things better for their neighbourhoods. We have a strong commitment to equity and diversity. Barnet Giving is a registered charity that has a partnership agreement with CB Plus, who provide staff and resources to help carry out our work. CB Plus is also a registered charity and company limited by guarantee.  

We are delighted to invite applications to join our Board of Trustees, to take Barnet Giving to its next stage of development, increasing investment and contributions, enabling us to fund and support local community projects, that reach people in need.

You can apply to be a Trustee, or the Chair or the Treasurer.

Pleasw download the role description for further information

RECRUITMENT PROCESS

If you would like to apply, please download and complete the application form from the site.

The closing date for submissions is 16 May 2025.

If you are shortlisted, we will invite you to an interview and ask you to provide 2 references. All Trustees are expected to undertake a DBS check.

Immediate Theatre is a Hackney based community arts organisation with almost 30 years’ experience of providing quality arts opportunities in East London.  We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. Estimated time commitment 25 hours a year.

We are particularly keen to engage people with at least one of the following attributes:

• Young people under 25 interested in developing leadership skills.
• Lived experience of the issues facing our participants e.g.:
  • 90% of our youth theatre participants are from diverse ethnic backgrounds and a high proportion experience economic disadvantage, we know of 115 regular participants who access Free School Meals.
  • 32% of registered participants have special educational needs or a disability
  • Many participants on our Pathways to Employment programme have mental health challenges
  • We work with over 60’s including those experiencing long term illness
• Knowledge about education, we are keen to engage someone with knowledge of Secondary Education and/or academic connections with a relevant University
• Experience of managing a similar size organisation or team
• Experience of marketing.
• Experience in the community arts sector

A full breakdown of the trustee role can be found on Immediate Theatre's website.

If you are inspired by faith to volunteer at senior level for a leading Christian charity operating in some of the world’s most vulnerable communities in 26 countries in Africa, Asia, the Middle East, and Latin America and the Caribbean, then this role could be the perfect role for you. 

Christian Aid is looking to appoint a Trustee with professional accountancy qualifications and senior financial experience to join our Board and our Finance, Fundraising and Investment Committee or our Audit and Risk Committee.

In this recruitment round, we are looking for up to two candidates with professional expertise in senior financial including professional accountancy qualifications

Board members are expected to be active Christians so as to help lead, direct and develop Christian Aid as the Churches’ agency for international development and poverty eradication.  Christian Aid values diversity in its Board and welcomes people from all sections of the Christian community.

As a trustee, you will be appointed for an initial four year term, and are eligible to be re-appointed for further terms of office, limited to a maximum of eight consecutive years.

Trusteeship is voluntary with no salary payable, however reasonable out-of-pocket expenses will be reimbursed.

For further information, see the role profile below and our website

Period Reality

We fight for gender equity through system-level change by educating about and advocating for living in sync with your cycle.

Period Reality aims to address period related issues and stories by sharing the real life stories from girls and women globally. Although half the population experiences a menstrual cycle, the stark contrast in the different realities of girls and women is very real and through storytelling we aim to educate and provide relatable content.

Through sharing stories from girls and women focused on their common humanities. Even though our realities might be very different depending on many factors (physical, geographical, socio-economical, mental etc.) we all share a lot of the same questions, worries, dreams, anxieties, ambitious etc. Making these stories relatable and accessible will educate and inspire and create a movement of girls and women being able to first and foremost understand their own cycle, in order to be kind to themselves.

Fundraising Team

Volunteer Role Description (remote, unpaid)

Are you someone who is passionate about fundraising, grant applications and wants to help promote Women's health and gender equity?

We are seeking a new member for our Fundraising Team, exploring all funding avenues, from governments and grants to individual giving and platforms.

This is a hybrid role combining coordination and writing, offering ownership of the full process, from mapping out a market landscape to writing the proposals, dealing with third parties and supporting with related content like donor decks and marketing copy. You will be gaining a lot of hands-on experience across the fundraising journey.

Commitment: 8 hours/week.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!